Partnerships Manager
7 hours ago
Sheffield
Are you ready to build and shape our partnerships function from the ground up? Airship/Toggle have an exciting opportunity for a Partnerships Manager to join the team! Location: Sheffield, S2 5QX (4 days in the office), Hybrid ideally Sheffield or London-based for partner and customer access Hours: 37.5 hours a week Job Type: Full Time, Permanent Salary: £45,000 base salary, OTE up to £15,000 About Airship/Toggle: Airship (CRM) and Toggle (Gifting & Experiences) are two of the UK’s leading hospitality technology platforms. We help pubs, bars, restaurants, hotels, and leisure venues build stronger guest relationships, drive repeat visits, grow loyalty, and boost revenue. Our products are used by everyone from independents through to multi-site groups and national operators. We’re deeply rooted in the hospitality sector and we care about doing things the right way - transparent pricing, measurable ROI, powerful integrations, and a customer-first mentality. We’re a passionate team who genuinely love this industry and We care about doing things properly. We’re proudly hospitality-focused, working with over 500 brands across 5,000+ locations, and integrated with 80+ technology partners across EPOS, bookings, payments, WiFi and more. Partnerships Manager - The Role: This is our first dedicated Partnerships Manager role in over two years, offering a genuine opportunity to shape and build our partnerships function from the ground up. You'll own and develop relationships across our existing 80+ partner ecosystem while identifying new strategic opportunities. Working closely with Sales, Product, and Customer Success, you'll turn partnerships into a true commercial growth channel, activating relationships, driving joint activity, and turning insights into revenue and mutual growth. Partnerships Manager - Responsibilities: • Own and develop relationships across our existing partner ecosystem and identify high-value partners, • Identify and engage new technology and agency partners, assessing commercial and strategic fit, • Support onboarding and go-live of new integrations while acting as the voice of partners internally, • Feed insights into Product, Sales, and Marketing teams to spot trends, gaps, and opportunities, • Work cross-functionally to maximise partner opportunities and embed partnerships into commercial strategy, • Track partner performance through referrals, revenue, and engagement, creating clear reporting on impact, • Help teams understand how to position and leverage key integrations Partnerships Manager - About you: • A strong communicator who is confident, clear, and personable with proven commercial awareness, • Proactive and self-starting, able to take ownership and prioritise effectively without a playbook, • Experience in partnerships, account management, business development, or similar roles, • Comfortable working cross-functionally with sales, product, and customer teams, • Curious about trends, technology, and how things connect in the hospitality tech landscape - SaaS and hospitality exposure beneficial but not essential Our Values: • Positive Impact: Bring energy and optimism to every challenge. Leave customers and colleagues feeling better than when you found them, • Own it, Together: Take full responsibility for your technical tasks while collaborating openly with the wider team, • Thoughtful Excellence: Deliver high-quality, precise work. In technical success, the small details make the biggest difference Partnerships Manager - Benefits: • 33 Days Holiday (incl. bank holidays) - increases with length of service, • An extra day off for your birthday, • Buy and sell holidays, • Flexible hybrid working, • Vitality Health Insurance, • Company pension scheme, • Cycle to work scheme, • 2 paid volunteering days, • Access to counselling and advice via our EAP, • Electric Car Scheme Why Join Us • A genuinely high-impact role with room to shape and define, • Strong existing product-market fit and partner ecosystem, • Supportive, collaborative team that values ideas and ownership, • Opportunity to work closely with senior leadership and influence strategy, • A business that is growing and investing in its commercial function Ready to apply? If you’re ready to dive into the data, solve complex problems, and help our hospitality clients succeed, we want to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. Please note that we are unable to provide sponsorship for this role. To submit your CV for this exciting Partnerships Manager opportunity click ‘Apply’ now