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  • Operations Supervisor
    Operations Supervisor
    19 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

    Easy apply
  • Sales
    Sales
    2 months ago
    Part-time
    Hayes

    Studyn is a UK platform that connects small and medium sized businesses with vetted university students for short term business projects. These projects can cover areas such as marketing, consulting and market research. Our aim is simple. We help businesses access affordable, flexible support, while giving students the opportunity to gain real practical experience and get paid for their work. We are currently looking for a commission only B2B sales partner to help us secure a small number of initial SME clients. The Role This is a small pilot role, not a high volume sales campaign. At this stage, we are only looking to onboard around 5 initial clients, so the focus is on quality over quantity. You will be responsible for identifying and reaching out to suitable UK businesses that may benefit from Studyn’s service. These could include startups, SMEs, local businesses, small agencies, founders or business owners who need support with marketing, consulting or research based work. Responsibilities Identify suitable UK SMEs and startups Reach out to potential clients through your own sales methods Clearly explain Studyn’s service and value proposition Generate interest from businesses that may need project based support Refer interested clients to Studyn for approval and onboarding Maintain a professional approach when representing the brand Avoid making any promises or guarantees without Studyn’s approval Ideal Candidate Experience in B2B sales, business development or client acquisition Comfortable working on a commission only basis Confident communicating with founders, SMEs and business owners Understands how to sell services to small businesses Able to work independently without constant management Has an existing SME, startup or business owner network Professional, reliable and clear in communication Payment Structure This is a commission only role. There is no basic salary, retainer or upfront payment. Commission is only paid once a client has paid their initial project deposit to Studyn. The pilot will be capped at around 5 paying clients initially. If the partnership works well, there may be an opportunity to continue on a longer term basis. Important Details Studyn must approve every client before they are accepted Commission is only paid after the client’s initial deposit clears The role is freelance and self employed You must not offer discounts or make service guarantees without written approval This is best suited to someone who already has experience selling to SMEs or startups How to Apply Please send a short message outlining your sales experience, the types of businesses you usually work with, and why you think you would be a good fit for Studyn.

    Immediate start!
    No experience
    Easy apply
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