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Competitive hourly pay is offered, with a focus on providing exceptional training experiences. A leading recruitment firm is seeking a Sales Operations Manager for a 12-month contract in the pharmaceutical industry. This hybrid role involves managing onboarding processes and developing ongoing train

Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again. Take a look at Recovery Driver roles we have here: ___ On Target Earnings: £ 4 4 , 720 for CE, £ 39,065 for C Salary: Guaranteed minimum c. £3 7 ,4 60 for CE (HGV 1) license, £3 4 , 088 for C (HGV 2) license *This includes a location allowance * Depot Postcode: RG24 8NE • Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break, • Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!, • Free breakdown cover from day one, • Equivalent of 23 days holidays (increases with service) plus bank holidays, • Up to 7% company pension contribution, • Join a famous brand that our customers love, with industry leading training, • A communicator: You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of., • A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers., • A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues. What do I need?, • To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert., • A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this., • Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card., • To be comfortable adapting to new technology- training will be provided. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You’ll also have access to a range of benefits such as: • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks. Ready for anything? Apply Today

Job Title: Claims Data & Insights Lead Location: Basingstoke – Hybrid – Three Days in Office (one of which will be in Tunbridge Wells). Employment Type: Permanent Hours: Monday-Friday AA Summary As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-THEAA #LI-Hybrid This is the job This role offers the chance to actively contribute to the growth of AA’s in house underwriter AAUICL. It calls for an entrepreneurial and curious mindset, along with strong general and commercial management skills. The ideal candidate will have experience in data analysis, operational processes, spend control and process efficiency with a direct impact on P&L, preferably within the motor claims sector. What will I be doing? • Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges., • Analysing claims and reserve data to identify trends, anomalies, and areas for improvement., • Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams., • Developing models to attribute commercial value to individual claims handlers and teams., • Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives., • Supporting business cases with robust data analysis, forecasting, and scenario modelling., • Quantifying team-level costs and linking them to outcomes and value delivered., • Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes., • Collaborating with cross-functional teams to translate insights into actionable strategies., • Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning. What do I need?, • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights., • High numeracy combined with strong commercial business acumen., • Proficiency in data and visualisation tools and software (Excel, SQL, and Power BI)., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Proven track record of managing market research and applying insights to drive business growth., • Analytical and entrepreneurial mindset to support innovation and problem-solving., • Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products, • 25 days annual leave plus bank holidays + the option to buy additional annual leave, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family, • Pension scheme available up to 7% contribution We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Senior Product Manager – B2B Location: Basingstoke – Hybrid – Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job You’ll take ownership of a diverse portfolio of AA B2B products and propositions, managing them end‑to‑end to ensure they deliver excellent customer outcomes and strong commercial performance. You’ll play a key role in making sure our products meet all governance and conduct requirements while continuing to add real value for our clients. This role blends innovation with optimisation. You’ll develop new propositions and enhance existing ones across our manufacturer, fleet, leasing and wider B2B partnerships. Working closely with teams across the AA and external partners, you’ll shape compelling solutions that help our business and our customers, move forward. What will I be doing? • Owning the performance and development of a varied B2B product and proposition portfolio to deliver strong customer, commercial and conduct outcomes., • Championing the voice of the customer by using robust insight to embed their needs throughout the product lifecycle. Ensuring products operate in line with FCA expectations, proactively identifying and driving conduct improvements., • Optimising commercial performance by analysing trends, spotting growth opportunities and tackling inefficiencies with B2B colleagues., • Leading end-to-end product reviews, including competitor and cross‑industry analysis, to shape best‑in‑class propositions., • Developing clear, evidence‑based business cases to support investment decisions and prioritisation., • Communicating product performance, opportunities and recommendations confidently to senior and executive stakeholders., • Building strong internal and external partnerships, influencing and negotiating effectively to deliver on time, within budget and to scope. What do I need?, • Experience managing products in a corporate environment, ideally with exposure to product governance frameworks., • Proven track record of delivering customer experience improvements, including the use of customer journey mapping., • Ability to manage multiple initiatives at pace, balancing strategic priorities with day‑to‑day delivery., • Strong commercial acumen with the analytical skills to interpret and influence revenue, cost and profitability drivers., • Experience in supplier management, procurement processes and effective budget control., • Ability to think strategically and simplify complex information into clear, actionable recommendations., • Demonstrates sound judgement, dependable follow‑through and the ability to deliver through cross‑functional teams., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Claims Commercial Insight Manager Location: Basingstoke – Hybrid – Three Days in Office (one of which will be in Tunbridge Wells). Employment Type: Permanent Hours: Monday-Friday AA Summary As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-THEAA #LI-Hybrid This is the job This role offers the chance to actively contribute to the growth of AA’s in house underwriter AAUICL. It calls for an entrepreneurial and curious mindset, along with strong general and commercial management skills. The ideal candidate will have experience in data analysis, operational processes, spend control and process efficiency with a direct impact on P&L, preferably within the motor claims sector. What will I be doing? • Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges., • Analysing claims and reserve data to identify trends, anomalies, and areas for improvement., • Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams., • Developing models to attribute commercial value to individual claims handlers and teams., • Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives., • Supporting business cases with robust data analysis, forecasting, and scenario modelling., • Quantifying team-level costs and linking them to outcomes and value delivered., • Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes., • Collaborating with cross-functional teams to translate insights into actionable strategies., • Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning. What do I need?, • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights., • High numeracy combined with strong commercial business acumen., • Proficiency in data and visualisation tools and software (Excel, SQL, and Power BI)., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Proven track record of managing market research and applying insights to drive business growth., • Analytical and entrepreneurial mindset to support innovation and problem-solving., • Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products, • 25 days annual leave plus bank holidays + the option to buy additional annual leave, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family, • Pension scheme available up to 7% contribution We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Associate Product Manager Location: Basingstoke – Hybrid – Three Days in Office Employment Type: 12 Months – Fixed Term Contract Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybird This is the job As a Associate Product Manager, you’ll support the ongoing delivery of products that meet FCA requirements and are clear and easy for customers to understand, which sit firmly within the AA’s risk and governance framework. This is a great opportunity to build experience in a regulated environment with the support of experienced colleagues. You’ll work with data to help assess how our products are performing, support updates to terms and conditions, and assist with the review and approval of marketing materials to ensure they are accurate, compliant and customer‑focused. You’ll also have the chance to share insights and findings with stakeholders across the business, helping to develop your confidence in communicating product decisions and recommendations. What will I be doing? • Preparing product and governance packs for regular forums, including Product MBRs, underwriter forums and the Consumer Duty dashboard, supporting the Senior Product Manager with monthly data collation, • Co‑ordinating product governance updates and actions by tracking deadlines, chasing inputs, and maintaining a regularly circulated governance calendar, • Managing and continuously updating the live product register to ensure information remains accurate and up to date, • Supporting the preparation of annual product reviews by maintaining schedules, submission trackers, outcomes, guidance and follow‑up actions, • Maintaining product terms and conditions, including managing the change log and supporting the end‑to‑end process from initial draft through to fulfilment, • Supporting audit preparation by co‑ordinating content for customer, internal and external audits, and liaising with relevant teams across the business, • Ensuring products continue to meet all regulatory requirements by carrying out ongoing reviews and identifying opportunities for future improvements, • Building trusted relationships across the business to help identify changes early and support the introduction of new or improved processes What do I need?, • Experience in a similar product, governance, compliance or regulated business role is essential, with exposure to FCA‑regulated environments, product controls, governance forums, or Consumer Duty requirements, • Ability to apply structured decision‑making and problem‑solving approaches, producing clear, credible and well‑considered recommendations in complex situations, • Excellent communication skills, with the confidence to communicate clearly and professionally both verbally and in writing to a wide range of stakeholders, • Strong Excel and PowerPoint skills, with the ability to analyse information and present insights clearly and confidently to different audiences, • Good understanding of business processes and the importance of governance, risk management and brand reputation in a regulated organisation, • Highly developed analytical skills, with the ability to identify trends, risks and opportunities for improvement from data and feedback, • Proactive approach to continuous improvement, with evidence of supporting or delivering positive change that benefits both customers and commercial outcomes, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Commercial and Propositions Senior Manager Location: Basingstoke – Hybrid – Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job As Commercial and Propositions Senior Manager, you’ll shape and drive the commercial strategy for Roadside Operations, making sure our customer propositions and operational products land successfully and deliver real value. You’ll play a key role in our transformation agenda, working with B2B, B2C, and Car Care teams to bring new products and services to market that meet evolving customer needs and strengthen our competitive edge. You’ll collaborate with stakeholders across the organisation to turn strategy into action, ensuring commercial plans are executed effectively and targeted business outcomes are achieved. With a strong blend of commercial insight, strategic thinking, and leadership, you’ll champion innovation, steer growth, and continually improve how we deliver for our customers and our teams. What will I be doing? • Owning and driving commercial outcomes for all Road Operations products, including pricing, strategy, and customer delivery across Parts, Fuel, and Key Assist., • Setting and executing commercial strategy to maximise revenue, profitability, and customer satisfaction in line with the transformation agenda., • Leading the development and delivery of commercial plans, ensuring strong performance management across key metrics such as EBITDA, NPS, ancillary income, and engagement., • Aligning and delivering customer propositions in partnership with B2B, B2C, and Car Care teams., • Championing the launch of new products and services that meet customer needs and strengthen integration between B2B/B2C and Road Operations., • Facilitating cross‑functional collaboration to ensure propositions are commercially viable, operationally deliverable, and strategically aligned., • Working with operations teams to implement commercial strategies in an engaging, compelling, and operationally effective way across the national network., • Optimising operational processes, such as patrol van‑stock and field deployment, to improve sales, efficiency, and customer outcomes., • Supporting the rollout of initiatives that enhance Roadside Operations and elevate the customer experience., • Collaborating with Information Systems and enabling functions to understand IT requirements and system impacts linked to redesign activity., • Identifying and driving opportunities for innovation, efficiency, and business growth across Roadside Operations., • Embedding commercial thinking and proposition development into transformation initiatives to ensure sustainable operational and commercial success. What do I need?, • Extensive experience in commercial leadership, proposition development, and transformation within a complex, performance‑driven environment., • A proven record of delivering strong commercial outcomes and successfully launching products or services., • A strategic mindset with excellent financial, analytical, and operational capability, including advanced numerical and data‑driven decision‑making skills., • Outstanding communication and influencing ability, with confidence engaging stakeholders at all organisational levels., • Experience leading cross‑functional teams and steering large‑scale change programmes., • A demonstrated ability to realise identified programme or project benefits., • Strong presentation skills and the ability to facilitate effective workshops., • Experience managing suppliers and clients to support commercial and operational objectives., • A collaborative yet confident approach when navigating competing priorities and complex environments., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Technical Senior Manager Location: Basingstoke – Hybrid – Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job As Technical Senior Manager, you’ll set the technical direction for Road Operations, shaping the tools, diagnostic platforms, data, and engineering capability that keep our patrols at the top of their game. You’ll lead the way on emerging technologies such as EVs, connected vehicles and ADAS, ensuring the AA stays ahead of industry change and continues to deliver exceptional roadside repair performance for our customers. Working closely with leaders across Road and the COO team, you’ll drive innovation, champion smarter investment decisions, and raise technical standards across the operation. You’ll also act as our senior technical voice with manufacturers, suppliers, and partners, making sure new solutions land quickly, effectively, and with measurable impact. What will I be doing? • Leading and developing the technical team to deliver transformation and future readiness., • Overseeing end‑to‑end technical initiatives, from defining requirements to ensuring successful delivery and business impact., • Fostering a culture of innovation, continuous improvement, and forward thinking across the technical function., • Setting the technical strategy and multi‑year roadmap covering tooling, equipment, diagnostics, and data platforms., • Horizon‑scanning emerging technologies (EV, telematics, battery tech, ADAS, legislation) and shaping evidence‑based investment plans., • Defining repair capability and technical standards across vehicle segments, ensuring measurable improvements in repair performance., • Leading technical requirements for tooling and equipment, from specification and deployment to lifecycle and end‑of‑life management., • Working with suppliers to drive improvements, cost efficiencies, and performance through benchmarking and commercial insight., • Owning relationships with diagnostic partners to maximise system coverage, updates, analytics, and long‑term capability., • Monitoring market trends in EVs and connected vehicles, embedding insights into training, equipment strategy, and operational procedures., • Acting as the operational SME for EV and connected vehicle technologies, ensuring safe systems of work and compliance. What do I need?, • Strategic mindset with strong analytical and problem‑solving ability., • Proven leadership and the confidence to influence, motivate, and empower teams., • Strong stakeholder management skills and the ability to build effective relationships., • Excellent written and verbal communication skills across all organisational levels., • Confidence to challenge constructively and drive positive, evidence‑based outcomes., • Resilient, adaptable, and proactive approach, with integrity under pressure., • Commercial awareness with the ability to negotiate and balance competing priorities., • Solid proficiency in core software tools, including Excel, Word, and PowerPoint., • Deep technical knowledge in automotive, mechanical, or electrical engineering, including EV and connected vehicle expertise., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Location: Field Based Employment Type: Full time, permanent Salary: £29,350 (based on an average 40 hour working week) On Target Earnings: Top performers can earn upwards of OTE £44,000 Start Date: 13th of April 2026 Please note: Due to essential training requirements, annual leave cannot be taken between 13th April and the 31st of May, these periods are critical to the success of the programme and ensure all trainees receive the full benefit of the training schedule. Start your journey today - join the AA. Join our AA Trainee Vehicle Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future. Take a look at all things The AA at our You Tube channel: ___ #LI-CL1 #LI-Remote This is the job “The AAccelerated Development Programme for AAspiring Trainee Vehicle Mechanics who are ready to turbo charge their careers and become fully competent AA patrols” This innovative program is the perfect pit stop for fresh talent to fine-tune their skills, rev up their knowledge, and get their careers racing ahead. Your way with people really sets you apart and you understand not just what your customer wants, but how they feel you’ll ask the right questions, explain your fix and ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather. What will I be doing? Programme Overview: • Duration: A comprehensive 18-month journey where you’ll dive into the latest automotive technologies with workshops led by our inhouse training experts, • Mentorship: You will be paired with a seasoned patrol expert, providing one-on-one guidance, • Real-World Experience: Gain practical on the job experience, • Certification: Earn IMI and EV certifications that will set you apart in the industry., • End of the programme: To be a fully competent roadside AA Patrol, with potential to increase pay and benefits, • Starting and finishing work on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion, • Each year, choose your standby hours preferences to suit your lifestyle and work life balance, • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! What do I need?, • Some experience in vehicle maintenance and repair and customer service, • It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you. MOT Tester, Panel Beater, Fast Fit Mechanic, Roadside Technician e.g. Tyre, Key Assist, Apprentice - 2nd year complete (Level 2), Marine Mechanic, Railway Worker, HGV/RO Driver, Ex-Military Personnel, Agricultural Mechanic, Motorbike Mechanic, Aerospace Technician, Vintage Car Restorer Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: • 23 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • A famous brand that our customers love with industry leading training, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested. Ready to take the next step in your career? Apply now and become part of a team that keeps Britain moving.

Job Title: People Operations Coordinator Location: Basingstoke – Hybrid – Three Days in Office Employment Type: 6 Months - Fixed Term Contract Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job As a People Operations Coordinator, you’ll be at the heart of delivering a high‑quality, consistent HR service for colleagues across the business. You’ll support employees and managers with clear, timely and accurate guidance, ensuring they receive an excellent experience at every stage of their journey with us. You’ll manage a variety of HR, recruitment and employee lifecycle tasks, working closely with HR partners, line managers and external stakeholders. By following our agreed processes and service standards, you’ll help keep our operations running smoothly and efficiently, building confidence in the People Support & Experience function and contributing to a truly positive workplace culture. What will I be doing? • Administering the full onboarding process, including preparing offer letters and contracts, completing pre‑employment checks to agreed service levels, and delivering end‑to‑end onboarding in line with audit standards., • Conducting ongoing employment checks efficiently and within required timeframes., • Processing payroll administration tasks such as starters, leavers, contractual changes and incremental increases., • Maintaining accurate and up‑to‑date employee records across both digital and paper‑based systems., • Carrying out general administrative tasks including photocopying, drafting letters, data input, data cleansing and archiving, while supporting the wider People function., • Entering employee data into the MyHR (SAP SuccessFactors) system accurately, consistently and on time., • Actioning workflow requests promptly and ensuring smooth completion of People operations tasks., • Supporting colleagues and managers by ensuring compliance with People policies, standards and processes, and escalating any non‑compliance where appropriate. What do I need?, • Strong generalist HR/People administration experience, including supporting payroll with accurate data., • Good verbal, written and numerical skills, with the ability to produce clear correspondence and reports., • Solid organisational skills with the ability to manage time, prioritise tasks and meet deadlines., • Confident IT capability, including Microsoft Word and Excel, and experience using HR systems or databases., • Ability to work independently, using initiative while following established processes and guidelines., • Well‑developed interpersonal skills and the confidence to work with colleagues at all levels., • Proven ability to handle confidential and sensitive information appropriately, in line with the Data Protection Act and FCA requirements., • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Product Manager Location: Basingstoke – Hybrid – Three Days in Office Employment Type: 12 Months – Fixed Term Contract Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybird This is the job As a Product Manager, you’ll support the ongoing delivery of products that meet FCA requirements and are clear and easy for customers to understand, which sit firmly within the AA’s risk and governance framework. This is a great opportunity to build experience in a regulated environment with the support of experienced colleagues. You’ll work with data to help assess how our products are performing, support updates to terms and conditions, and assist with the review and approval of marketing materials to ensure they are accurate, compliant and customer‑focused. You’ll also have the chance to share insights and findings with stakeholders across the business, helping to develop your confidence in communicating product decisions and recommendations. What will I be doing? • Preparing product and governance packs for regular forums, including Product MBRs, underwriter forums and the Consumer Duty dashboard, supporting the Senior Product Manager with monthly data collation, • Co‑ordinating product governance updates and actions by tracking deadlines, chasing inputs, and maintaining a regularly circulated governance calendar, • Managing and continuously updating the live product register to ensure information remains accurate and up to date, • Supporting the preparation of annual product reviews by maintaining schedules, submission trackers, outcomes, guidance and follow‑up actions, • Maintaining product terms and conditions, including managing the change log and supporting the end‑to‑end process from initial draft through to fulfilment, • Supporting audit preparation by co‑ordinating content for customer, internal and external audits, and liaising with relevant teams across the business, • Ensuring products continue to meet all regulatory requirements by carrying out ongoing reviews and identifying opportunities for future improvements, • Building trusted relationships across the business to help identify changes early and support the introduction of new or improved processes What do I need?, • Experience in a similar product, governance, compliance or regulated business role is essential, with exposure to FCA‑regulated environments, product controls, governance forums, or Consumer Duty requirements, • Ability to apply structured decision‑making and problem‑solving approaches, producing clear, credible and well‑considered recommendations in complex situations, • Excellent communication skills, with the confidence to communicate clearly and professionally both verbally and in writing to a wide range of stakeholders, • Strong Excel and PowerPoint skills, with the ability to analyse information and present insights clearly and confidently to different audiences, • Good understanding of business processes and the importance of governance, risk management and brand reputation in a regulated organisation, • Highly developed analytical skills, with the ability to identify trends, risks and opportunities for improvement from data and feedback, • Proactive approach to continuous improvement, with evidence of supporting or delivering positive change that benefits both customers and commercial outcomes, • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

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