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IT Training and Support Analyst – York / Hybrid Competitive salary + Excellent BenefitsThis multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering engaging training sessions, you’ll support the rollout of new technology and processes, acting as the SME for business process support.As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on core systems and firmwide processes.This role will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled.Key responsibilities: • As part of a team, help deliver the IT Training Strategy., • Design and deliver training material in various different formats, • Monitor and assess staff knowledge absorption and the effectiveness of training, • Design and deliver training feedback evaluations for all training formats, • Provide effective post implementation user support for system change projects,, • Administer training courses,Core skills & experience for this role:, • Ideally experience in a similar IT Training and Support role, • Experience working within the Legal sector would be beneficial, • Experience of providing IT Support, • Experience providing training on complex systems., • Passion for learning and development, • Strong technical knowledge of multiple software applications, • Understanding of key training tools and technology to design and deliver training, • Relevant training certifications would be desirable, • Full drivers licence and own car is requiredPackage:, • Flexible and hybrid working, • A clear progression framework with individual career and development plans, • A range of benefits including pension, life cover, enhanced maternity and paternity pay, health cash plan, staff discounts, competitive holidays (+ birthday day off) and a cycle to work scheme The company have an excellent reputation within their sector, and have experienced consecutive years of growth. They promote a healthy work-life balance and will give you the opportunity to expand your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. The interview process will require a maximum of two stages.Please contact us to discuss salary requirements.Contact – Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.IT Trainer, Systems Trainer, IT Support Analyst, IT Training Analyst, Learning and Development Partner, – York, Leeds, Harrogate, Knaresborough, Hull, Wetherby, Wakefield, Ripon, Selby, Pontefract, Goole, Hessle

We are looking to hire a senior, hands-on contract recruitment specialist with deep experience delivering and building contract desks within highly complex, technical markets. This role is designed for an experienced operator - someone who has built markets, won new clients from scratch, and personally delivered end-to-end contract solutions in demanding sectors such as Aerospace & Defence, Renewables, Oil & Gas, Energy, or adjacent complex engineering environments. You will work very closely with the Head of Contract Director, alongside a highly engaged leadership team including the CEO and benefit from warm relationships, active markets, and existing senior-level credibility to accelerate growth. There is a clear pathway to equity/shareholding for the right individual. Key Responsibilities: Contract Desk Ownership & Delivery • Full end-to-end ownership of a contract recruitment desk, • Personally manage client relationships, candidate delivery, onboarding, compliance, and extensions, • Remain hands-on and billable New Business & Market Build • Win and develop brand-new contract clients, leveraging market knowledge, networks, and credibility, • Identify and open new verticals or sub-markets aligned to business strategy, • Build long-term, repeatable contract revenue streams Client Engagement • Build and maintain senior-level client relationships, advising on contract workforce strategy, role design, compliance considerations, and delivery risk across complex engineering programmes., • Manage end-to-end client relationships, including pricing, terms, renewals, and workforce planning, • Collaborate closely with leadership to align client strategy with business growth plans Leadership Collaboration • Work closely with the Head of Contract to shape and scale the contract function, • Engage directly with the CEO on strategy, growth, and future investment, • Contribute to wider business decisions and long-term direction What We’re Looking For: Essential Experience • Senior / Principal level contract recruitment background, • Proven success recruiting into complex, regulated, or engineering-led sectors such as:, • Aerospace & Defence, • Renewables, • Oil & Gas, • Energy / Power / Infrastructure, • Demonstrated track record of new business development, not just account management, • Experience owning the full contract lifecycle (client win → delivery → extension / growth) Personal Attributes • Highly hands-on, delivery-focused, and commercially sharp, • Entrepreneurial mindset - comfortable building something rather than inheriting it, • Confident operating at senior stakeholder level, • Resilient, credible, and able to open doors in competitive markets

Carrier Manager Location: York Salary: £35,000 - £45,000 DOE Hours: Full time, 37.5 hours Monday to Friday Elevation Recruitment Group are delighted to be working with a highly successful and growing business to recruit a Carrier Manager. This is a fantastic opportunity to join a commercially focused organisation in a pivotal role, taking ownership of all carrier and shipping activity to drive performance, cost efficiency, and service excellence. This role works cross-functionally with operations, sales, and account management, combining commercial analysis, supplier management, and operational oversight. The Role As Carrier Manager, you will take full commercial ownership of the organisation’s carrier relationships, ensuring service levels are maintained, costs are controlled, and margins are optimised. You will play a key role in negotiating with carrier partners, managing contracts, and implementing robust processes to support operational excellence and customer satisfaction. Key Responsibilities • Take commercial ownership of all carrier activity, including performance monitoring and supplier management, • Reconcile inbound and outbound carrier invoices, ensuring accuracy of pricing, volumes, and margins, • Ensure all carriage costs are billed accurately and on time to customers, • Produce monthly reporting on carriage revenue, costs, and margins, including variance analysis, • Forecast shipment volumes and monitor performance against agreed carrier targets, • Lead negotiations with carriers to minimise price increases and improve commercial terms, • Conduct regular performance and service reviews with carrier partners against agreed SLAs, • Communicate carrier pricing changes internally and externally, ensuring accurate billing, • Support sales teams with pricing for new business opportunities, • Identify and onboard new carrier partners to improve service, cost, or capability, • Work closely with operations to implement and improve shipping processes and controls, • Investigate shipment issues, returns, or damages and implement preventative measures, • Ensure compliance with import and export requirements for overseas shipments, • Support onboarding of new customers, ensuring shipping processes are fit for purpose, • Manage risks relating to carrier performance, pricing, or operational disruption Key Skills & Experience Required • Proven experience managing carrier, courier, or logistics partners, • Strong commercial, financial, and analytical skills, • Experience reconciling invoices, managing costs, and reporting on performance, • Excellent negotiation and supplier management skills, • Strong operational understanding of shipping and logistics processes, • High attention to detail and strong problem-solving ability, • Ability to build effective relationships across finance, operations, and commercial teams, • Proactive, hands-on approach with a strong sense of ownership

The Company Our client is an established and growing organisation undergoing a period of positive development and change. Known for their collaborative culture and strong internal values, they offer a supportive environment where people are encouraged to contribute ideas, take ownership, and help shape how the business evolves. The company is expanding its operations and strengthening its internal infrastructure, creating a need for a capable HR Generalist who can work confidently across a broad remit within a small, hands‑on People function. The Opportunity This is a true generalist HR role, ideal for someone who enjoys variety and is comfortable working across both advisory and administrative responsibilities. You’ll work closely with the People Manager, supporting all aspects of HR, including employee relations, HR operations, recruitment, onboarding, and people development. Because the team is small, this role requires someone flexible, proactive, and willing to “muck in” wherever needed. This is initially a 6‑month fixed‑term role with potential for an extension depending on business needs. Key Responsibilities • Provide practical day‑to‑day HR advice to managers and employees, • Manage ER matters including disciplinaries, grievances, and capability issues, • Support managers with policy interpretation and best‑practice guidance, • Assist with performance management, including PIPs and documentation, • Maintain and update HRIS records, supporting managers on system use, • Provide general HR administration as part of a hands‑on team, • Support full recruitment cycles across a range of roles, • Support managers in reviewing team structures and role design, • Promote management tools that help build high‑performing teams Summary This role offers an excellent opportunity for an HR professional seeking broad exposure across all areas of HR in a growing and evolving organisation. It’s ideal for someone who is adaptable, confident working independently, and enjoys a balance of advisory work and operational HR. You’ll play a key role in supporting managers, strengthening HR foundations, and contributing to the development of people practices across the organisation, all within a friendly, supportive environment. Please apply ASAP as this role will move quickly.

Location: Field Based Employment Type: Full time, permanent Salary: £29,350 (based on an average 40 hour working week) On Target Earnings: Top performers can earn upwards of OTE £44,000 Start Date: 13th of April 2026 Please note: Due to essential training requirements, annual leave cannot be taken between 13th April and the 31st of May, these periods are critical to the success of the programme and ensure all trainees receive the full benefit of the training schedule. Start your journey today - join the AA. Join our AA Trainee Vehicle Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future. Take a look at all things The AA at our You Tube channel: ___ #LI-CL1 #LI-Remote This is the job “The AAccelerated Development Programme for AAspiring Trainee Vehicle Mechanics who are ready to turbo charge their careers and become fully competent AA patrols” This innovative program is the perfect pit stop for fresh talent to fine-tune their skills, rev up their knowledge, and get their careers racing ahead. Your way with people really sets you apart and you understand not just what your customer wants, but how they feel you’ll ask the right questions, explain your fix and ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather. What will I be doing? Programme Overview: • Duration: A comprehensive 18-month journey where you’ll dive into the latest automotive technologies with workshops led by our inhouse training experts, • Mentorship: You will be paired with a seasoned patrol expert, providing one-on-one guidance, • Real-World Experience: Gain practical on the job experience, • Certification: Earn IMI and EV certifications that will set you apart in the industry., • End of the programme: To be a fully competent roadside AA Patrol, with potential to increase pay and benefits, • Starting and finishing work on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion, • Each year, choose your standby hours preferences to suit your lifestyle and work life balance, • Bring your best self and we provide the rest, including van, full uniform, boots, and the best available equipment! What do I need?, • Some experience in vehicle maintenance and repair and customer service, • It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you. MOT Tester, Panel Beater, Fast Fit Mechanic, Roadside Technician e.g. Tyre, Key Assist, Apprentice - 2nd year complete (Level 2), Marine Mechanic, Railway Worker, HGV/RO Driver, Ex-Military Personnel, Agricultural Mechanic, Motorbike Mechanic, Aerospace Technician, Vintage Car Restorer Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: • 23 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • A famous brand that our customers love with industry leading training, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested. Ready to take the next step in your career? Apply now and become part of a team that keeps Britain moving.

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