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Job Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do • Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support., • Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction., • Ensure first contact response and resolution for non-complex customer queries is within defined targets., • Develop expertise relative to the Product suite you support., • Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions., • Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly., • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You’ll Bring • Excellent communication and relationship building skills., • A polite and friendly telephone manner., • An eagerness and enthusiasm to learn, along with the ability to learn quickly., • Good time management and organizational skills., • Upbeat and proactive can-do attitude., • Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results., • Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows)., • Able to utilize knowledge base articles., • An understanding or insight into trades industries would be advantageous., • A good understanding of cloud based technologies and systems would be advantageous. What We Can Offer You • Novated leasing via salary packaging, • Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances), • Generous Parental Leave Program, • Paid Volunteer Leave Days, • Public Holiday Exchange Scheme, • Talent Referral Program – get rewarded for referring a friend to join our team!, • Casual dress and relaxed office environment, • Fun team camaraderie and events, • Opportunities for career progression and development, • Diverse training & internal networking opportunities across all of our product lines, • Service recognition awards, • Click here to find out more about working at Simpro Group! Our Core Values While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. . Visit simprogroup.com/au/company/careers to learn more about us and our values. We would like to take this opportunity to thank all candidates for their application. • Please note, no agencies will be accepted in the recruitment of this role.

Senior Product Manager If you want to be part of an organisation that offers you a variety of work, the opportunity to upskill and become multi-disciplinary in an agile and agnostic environment, work flexibly in line with a healthy work/life balance; be positively challenged and pushed out of your comfort zone; and ultimately, enjoy working alongside your team members, then read on! About Axiologik As an experience led consultancy, we build capability, support acceleration of change and make digital transformation continuous and sustainable. We enable organisations to become the best version of themselves. We believe in hiring talented people with the right attitude and learning potential. The company is now going through an exciting phase of growth, and we hope you can join us on our journey. Our hiring process has been created with DE&I at the forefront. It consistently evolves with the candidate in mind. The Axiologik definition of inclusivity is to be a place where everyone can feel free to be themselves. We are committed to developing a culture which values difference and recognises people from different backgrounds and experiences who can bring valuable insights into the workplace and enhance our ways of working. Things you should know about us: · Best Companies 1 Star (2024), 2 Star and 3 Star (2025) · B Corp Certified You can read more about us here: http://www.axiologik.com Salary and Benefits (snapshot) The salary banding for this role starts from £75,000, depending on experience. · Vitality health plan for all permanent employees and their family members – including dental, optical, online GP and physio. · Mental health and wellbeing support services and resources. · Discretionary 10% performance related bonus and annual salary review. · 5% matched pension scheme (option to enhance). · 25 holiday days, with additional given for birthdays and significant life events. There is the opportunity to buy an extra 5 days. · EV Car Scheme. · A tailored learning and development plan with funding for ongoing training. · 4 paid days per year to volunteer and contribute towards charity and community projects. · First Direct Arena Leeds private box access throughout the year. · Candidate referral scheme (£500 - £2000) and Client referral scheme (value based on revenue). · Recognition Framework – monthly recognitions and rewards for employees. The Role You will be working as a Senior Product Manager within a collection of data-driven, outcome led product leaders where user-centric design thinking is always front and centre. We work across a spectrum of client accounts, bringing lean-thinking and agility to ensure that things go faster in a controlled, well thought through, data driven manner that goes hand in hand with delivery excellence. We are Product people at heart and as a result are focused on our client’s user experiences, enabling the clients to and deliver incremental value rapidly and regularly, through continuous improvement, while always aiming for simplicity. There is a requirement to be onsite in our central Leeds office 1 to 2 times a week. This can be discussed with your manager for full flexibility, as well as some travel to client site ((UK and specific to client needs and requirements). Responsibilities · Lead the end‑to‑end digital product lifecycle from discovery to launch and optimisation within client engagements, owning product‑level P&L performance, ensuring revenue, margin, and value‑creation targets are achieved (where appropriate). · Translate client insight, user needs, and market trends into clear product strategy and roadmaps. · Prioritise and manage product backlogs using agile methods and value‑based decision frameworks. · Facilitate collaboration across multi-disciplinary (often rainbow) delivery teams. · Define and track KPIs to assess product health and inform data‑driven decisions. · Run client workshops, discovery activities, and stakeholder alignment sessions. · Guide delivery teams to ensure scope, value, and timelines remain aligned. · Work autonomously and deliver exceptional quality work without supervision. · Collaborate across Axiologik practices to shape cross-functional offerings and represent product capability across the business. · Support Axiologik business growth and capability development through identification of new opportunities, bid support, client engagement, line management, mentoring and coaching of teams (both internal to Axiologik and within client engagements). · Adapt your working patterns to fit client needs, including flexibility on location. Experience · Digital product management experience, including product‑level P&L ownership. · Practical experience in agile product delivery (Scrum, Kanban, dual‑track discovery, etc.). · Strong capability in building roadmaps and balancing strategic and tactical decision‑making. · Skilled in using data and analytics to validate decisions and measure product outcomes. · Mastery of agile product management, product‑strategy techniques, and ideally value stream mapping. · Expertise in managing backlog and requirement prioritisation funnels in fast-paced & uncertain requirements, working with business stakeholders and (often rainbow) delivery teams to re-orient delivery plans to respond to emerging priorities. · Experience working closely with engineering, architecture, UX, and delivery functions. · Strong communication and stakeholder‑management skills in client‑facing contexts. · Confidence in facilitating discovery sessions, user research, and value‑proposition development. · Understanding of digital product design, UX principles, and modern technology stacks. · Ability to manage ambiguity and work within complex consultancy environments. · Collaborative mindset with a focus on delivering measurable value. · High level of comfort in working in high paced, changing environments. Resourcing Process All screening calls and virtual interviews will be recorded as part of our processes. If successful in application, you will be asked to confirm pronouns and make Talent aware of any reasonable adjustments you have, so we can ensure you are set up for success. There will be a screening call with our Talent Partner, a first stage interview (virtual) and final stage (in person), with a short presentation involved. Our time to hire is typically 4 weeks from advertising but may go outside of this due to Bank Holidays, AL and client engagements. GDPR Statement At Axiologik, we take pride in being 100% GDPR compliant. All your data is handled in strict compliance with EU data protection laws. We store your data for up to 12 months. For additional information on how we handled your data, please refer to our Privacy Policy on our website.

Senior Delivery Manager If you want to be part of an organisation that offers you a variety of work, the opportunity to upskill and become multi-disciplinary in an agile and agnostic environment, work flexibly in line with a healthy work/life balance; be positively challenged and pushed out of your comfort zone; and ultimately, enjoy working alongside your team members, then read on! About Axiologik As an experience led consultancy, we build capability, support acceleration of change and make digital transformation continuous and sustainable. We enable organisations to become the best version of themselves. We believe in hiring talented people with the right attitude and learning potential. The company is now going through an exciting phase of growth, and we hope you can join us on our journey. Our hiring process has been created with DE&I at the forefront. It consistently evolves with the candidate in mind. The Axiologik definition of inclusivity is to be a place where everyone can feel free to be themselves. We are committed to developing a culture which values difference and recognises people from different backgrounds and experiences who can bring valuable insights into the workplace and enhance our ways of working. Things you should know about us: · Best Companies 1 Star (2024), 2 Star and 3 Star (2025) · B Corp Certified You can read more about us here: https://axiologik.com Salary and Benefits (snapshot) The salary banding for this role starts from £77,000 upwards, based on experience. · Vitality health plan for all permanent employees and their family members – including dental, optical, online GP and physio. · Mental health and wellbeing support services and resources. · Discretionary 10% performance related bonus and annual salary review. · 5% matched pension scheme (option to enhance). · 25 holiday days, with additional given for birthdays and significant life events. There is the opportunity to buy an extra 5 days. · EV Car Scheme. · A tailored learning and development plan with funding for ongoing training. · 4 paid days per year to volunteer and contribute towards charity and community projects. · First Direct Arena Leeds private box access throughout the year. · Candidate referral scheme (£500 - £2000) and Client referral scheme (value based on revenue). · Recognition Framework – monthly recognitions and rewards for employees. The Role As a Senior Delivery Manager, you will direct the delivery of large, complex, and high-risk digital initiatives or programmes, often spanning multiple teams, suppliers, and organisational boundaries. You will provide leadership across delivery, governance, financial control, and stakeholder engagement, ensuring outcomes are delivered at pace while managing significant complexity. You will operate with a high degree of autonomy, shaping delivery approaches, providing assurance, and influencing senior stakeholders to resolve systemic challenges. You will be accountable for delivery performance at programme level, including managing interdependencies, escalating risks, and ensuring alignment with organisational strategy. In this role, you are expected to act as a senior delivery authority, mentoring other delivery managers and contributing to the continuous improvement of delivery capability across the organisation. There is a requirement to be onsite in our central Leeds office 1 to 2 times a week. This can be discussed with your manager for full flexibility and can be restructured to best suit your needs, as well as some travel to client site (specific to client needs and requirements). Experience These are some of the skills we are looking for in candidates. Don’t worry about having a full house, we will still be interested in a chat! · Proven experience leading large-scale, complex digital change initiatives or programmes, often involving multiple teams, suppliers or organisational areas, as a Senior Project or Agile Delivery Manager. · A strong track record of delivering complex, product-centric digital services using user-centred and iterative approaches. · Experience leading and governing multiple delivery teams with mature DevSecOps and continuous delivery practices. · Accountability for major delivery outcomes, including financial control, risk management, and benefit realisation. · Deep knowledge of agile and lean delivery practices, with the ability to tailor them to complex, hybrid environments, navigating through ambiguity, managing interdependencies and providing assurance on delivery performance. · Strong experience managing multiple delivery partners, including commercial and operational oversight. · Confident ownership of programme-level financial management within complex organisations. · Experience influencing senior stakeholders and providing clear delivery leadership under pressure. · The ability to mentor and support other delivery managers, strengthening delivery capability across the organisation. · Preferable experience of working in a consultancy firm. · Preferable experience of working in policy-led environments and dealing with demanding stakeholders. Resourcing Process All screening calls and virtual interviews will be recorded as part of our processes. If successful in application, you will be asked to confirm pronouns and make us aware of any reasonable adjustments you have, so we can ensure you are set up for success. There will be a screening call with our Talent Partner, a first stage interview (virtual) and final stage (in person), with a short presentation involved. Our time to hire is typically 4 weeks from advertising but may go outside of this due to Bank Holidays, AL and client engagements. GDPR Statement At Axiologik, we take pride in being 100% GDPR compliant. All your data is handled in strict compliance with EU data protection laws. We store your data for up to 12 months. For additional information on how we handled your data, please refer to our Privacy Policy on our website.

Principal Delivery Manager. If you want to be part of an organisation that offers you a variety of work, the opportunity to upskill and become multi-disciplinary in an agile and agnostic environment, work flexibly in line with a healthy work/life balance; be positively challenged and pushed out of your comfort zone; and ultimately, enjoy working alongside your team members, then read on! About Axiologik As an experience led consultancy, we build capability, support acceleration of change and make digital transformation continuous and sustainable. We enable organisations to become the best version of themselves. We believe in hiring talented people with the right attitude and learning potential. The company is now going through an exciting phase of growth, and we hope you can join us on our journey. Our hiring process has been created with DE&I at the forefront. It consistently evolves with the candidate in mind. The Axiologik definition of inclusivity is to be a place where everyone can feel free to be themselves. We are committed to developing a culture which values difference and recognises people from different backgrounds and experiences who can bring valuable insights into the workplace and enhance our ways of working. Things you should know about us: · Best Companies 1 Star (2024), 2 Star and 3 Star (2025) · B Corp Certified You can read more about us here: https://axiologik.com Salary and Benefits (snapshot) The salary banding for this role starts from £96,000, depending on experience. · Vitality health plan for all permanent employees and their family members – including dental, optical, online GP and physio. · Mental health and wellbeing support services and resources. · Discretionary 10% performance related bonus and annual salary review. · 5% matched pension scheme (option to enhance). · 25 holiday days, with additional given for birthdays and significant life events. There is the opportunity to buy an extra 5 days. · EV Car Scheme · A tailored learning and development plan with funding for ongoing training. · 4 paid days per year to volunteer and contribute towards charity and community projects. · First Direct Arena Leeds private box access throughout the year. · Candidate referral scheme (£500 - £2000) and Client referral scheme (value based on revenue). · Recognition Framework – monthly recognitions and rewards for employees. The Role As a Principal Delivery Manager, you will lead major digital and business transformation engagements, operating at enterprise and portfolio level. You will set the strategic direction for delivery, ensuring that programmes, products, and services collectively deliver sustained organisational value. You will work in close partnership with executive sponsors and senior leaders, shaping investment decisions, delivery strategy, governance models, and operating structures. Your accountability extends beyond delivery performance to the realisation of business outcomes, benefits, and long-term capability uplift. This role requires authoritative leadership across delivery, commercial, and organisational change domains. You will influence at the highest level, build trusted client relationships, and represent delivery excellence as a core organisational capability. You will also have the opportunity to showcase your drive and ambition through team coaching, mentoring and leadership. There is a requirement to be onsite in our central Leeds office 1 to 2 times a week. This can be discussed with your manager for full flexibility and can be restructured to best suit your needs, as well as some travel to client site (specific to client needs and requirements). Experience These are some of the skills we are looking for in candidates. Don’t worry about having a full house, we will still be interested in a chat if you tick some of the boxes! · A strong track record of leading major digital and business transformation at either enterprise or portfolio level, with accountability for delivering strategic outcomes and long-term value realisation, as a programme manager, programme director, or delivery leader. · Demonstrable experience shaping and governing product-centric delivery models at organisational or portfolio level. · Experience setting and assuring delivery standards across multiple programmes, teams, and suppliers. · Leadership of consulting engagements and advisory services across the full digital project and programme lifecycle. · Accountability for portfolio-level delivery, investment decisions, and benefits realisation. · Expert knowledge of agile and lean delivery practices, applied strategically across complex enterprises, shaping organisations to deliver successful change, ensuring delivery excellence directly supports business transformation. · Significant experience managing multiple delivery partners from operational, commercial, and contractual perspectives. · Ownership of programme and portfolio-level financial management and investment governance. · Authoritative communication and influence at executive and board level. · Experience operating in policy-led environments and managing highly demanding stakeholders within complex organisational contexts. Resourcing Process All screening calls and virtual interviews will be recorded as part of our processes. If successful in application, you will be asked to confirm pronouns and make us aware of any reasonable adjustments you have, so we can ensure you are set up for success. There will be a screening call with our Talent Partner, a first stage interview (virtual) and final stage (in person), with a short presentation involved. Our time to hire is typically 4 weeks from advertising but may go outside of this due to Bank Holidays, AL and client engagements. GDPR Statement At Axiologik, we take pride in being 100% GDPR compliant. All your data is handled in strict compliance with EU data protection laws. We store your data for up to 12 months. For additional information on how we handled your data, please refer to our Privacy Policy on our website.

Customer Support Representative Leeds Onsite The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do • Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support., • Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction., • Ensure first contact response and resolution for non-complex customer queries is within defined targets., • Develop expertise relative to the Product suite you support., • Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions., • Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr. CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly., • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You’ll Bring • Excellent communication and relationship building skills., • A polite and friendly telephone manner., • An eagerness and enthusiasm to learn, along with the ability to learn quickly., • Good time management and organizational skills., • Upbeat and proactive can-do attitude., • Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results., • Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows)., • Able to utilize knowledge base articles., • An understanding or insight into trades industries would be advantageous., • A good understanding of cloud based technologies and systems would be advantageous. What We Can Offer You • A generous annual leave entitlement plus a personal leave entitlement, • Private Health Insurance, • Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances), • Life Insurance, • Company pension scheme, with an uncapped 5% employer contribution, • Generous Parental Leave Program, • Paid Volunteer Leave Days, • Public Holiday Exchange Scheme, • Talent Referral Programme – get rewarded for referring a friend to join our team!, • Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment, • Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech, • A discounts and cash back scheme, • Casual dress and relaxed office environment, • Opportunities for career progression and development, • Diverse training & internal networking opportunities across all of our product lines, • Service recognition awards Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

Associate Delivery Manager If you want to be part of an organisation that offers you a variety of work, the opportunity to upskill and become multi-disciplinary in an agile and agnostic environment, work flexibly in line with a healthy work/life balance; be positively challenged and pushed out of your comfort zone; and ultimately, enjoy working alongside your team members, then read on! About Axiologik As an experience led consultancy, we build capability, support acceleration of change and make digital transformation continuous and sustainable. We enable organisations to become the best version of themselves. We believe in hiring talented people with the right attitude and learning potential. The company is now going through an exciting phase of growth, and we hope you can join us on our journey. Our hiring process has been created with DE&I at the forefront. It consistently evolves with the candidate in mind. The Axiologik definition of inclusivity is to be a place where everyone can feel free to be themselves. We are committed to developing a culture which values difference and recognises people from different backgrounds and experiences who can bring valuable insights into the workplace and enhance our ways of working. Things you should know about us: · Best Companies 1 Star (2024), 2 Star and 3 Star (2025) · B Corp Certified You can read more about us here: https://axiologik.com Salary and Benefits (snapshot) The salary banding for this role starts from £44,000, depending on experience. · Vitality health plan for all permanent employees and their family members – including dental, optical, online GP and physio. · Mental health and wellbeing support services and resources. · Discretionary 10% performance related bonus and annual salary review. · 5% matched pension scheme (option to enhance). · 25 holiday days, with additional given for birthdays and significant life events. There is the opportunity to buy an extra 5 days. · EV Car Scheme. · A tailored learning and development plan with funding for ongoing training. · 4 paid days per year to volunteer and contribute towards charity and community projects. · First Direct Arena Leeds private box access throughout the year. · Candidate referral scheme (£500 - £2000) and Client referral scheme (value based on revenue). · Recognition Framework – monthly recognitions and rewards for employees. The Role As an Associate Delivery Manager, you will support and coordinate the delivery of small, well-defined digital initiatives, operating within established delivery frameworks and ways of working. You will take responsibility for day-to-day delivery activities, ensuring that plans are maintained, risks and issues are tracked, and progress is clearly communicated. You will work closely with delivery managers, delivery leads, and multidisciplinary teams, applying agile and lean delivery practices to help teams deliver value predictably. While you are expected to work with a degree of independence, you will operate within defined boundaries and seek guidance when managing risk, resolving uncertainty, or influencing delivery decisions. This role is ideal for developing core delivery management capabilities in a supported environment, building confidence in delivery leadership, stakeholder engagement, and continuous improvement. There is a requirement to be onsite in our central Leeds office one to two times a week, with flexibility to agree arrangements with your manager, as well as occasional travel to client sites where needed. Experience These are some of the skills we are looking for in candidates. Don’t worry about having a full house, we will still be interested in a chat! · Demonstrable experience supporting or leading small-scale digital deliveries, applying established agile and lean practices within defined delivery frameworks, as an Agile Delivery Manager, Project Manager, or Scrum Master. · Practical experience contributing to small delivery teams and supporting change initiatives from initiation through to business as usual. · A working knowledge of the fundamentals of digital delivery, using agile and lean delivery practices, with exposure to hybrid organisational environments. · Experience collaborating with multidisciplinary teams, including developers, designers, and operational stakeholders. · An understanding of delivery governance, risks, dependencies, and reporting, with guidance from more senior delivery leaders. · Emerging experience working with delivery partners and third parties. · Clear and responsible communication with delivery leads and project-level stakeholders. · Preferable experience of working in a consultancy firm. · Preferable experience of working in policy-led environments and dealing with demanding stakeholders. Resourcing Process All screening calls and virtual interviews will be recorded as part of our processes. If successful in application, you will be asked to confirm pronouns and make us aware of any reasonable adjustments you have, so we can ensure you are set up for success. There will be a screening call with our Talent Partner, a first stage interview (virtual) and final stage (in person), with a short presentation involved. Our time to hire is typically 4 weeks from advertising but may go outside of this due to Bank Holidays, AL and client engagements. GDPR Statement • At Axiologik, we take pride in being 100% GDPR compliant. All your data is handled in strict compliance with EU data protection laws. We store your data for up to 12 months. For additional information on how we handled your data, please refer to our Privacy Policy on our website.

Job Title: Bid Writer - Occupational Health Location: Homebased, UK Salary: up to £42,000 per annum (flexible depending on experience) Contract Type: Permanent Hours: Full Time, 37.5 hours per week – Monday to Friday Right to live and work in the UK is required for this role Applications will only be considered where there is Occupational Health Bid experience About Us Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference. At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK. When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career. Together, we live our values: One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued. Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value. Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally. Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together Role Summary The Bid Writer is responsible for producing high-quality, relevant new bid/re-bid documents on time and within the governance framework. This will involve liaison with key internal stakeholders (sales, operations, finance, clinical) as well as with the client direct and direct writing. This role is about identifying service solutions for strategic sales activity and is pivotal in the formation of key win themes and the production of a first class bid document. The role also provides general marketing support to the Business Development Team assisting in the co-ordination and production of marketing and presentation materials. It also involves collaborating with colleagues and coordinating outside agencies to produce documents to required standards. A full job description can be found at the bottom of this advert Who Are We Looking For? • Minimum of 12 months experience working as a Bid Writer in an Occupational Health organisation, • Strong communication, written and oral, and presentation skills., • Good commercial understanding., • Discipline in applying quality assurance and governance., • Able to work under significant pressure and against challenging timescales (may involve out of hours working as required to meet deadlines)., • High levels of IT literacy to include Advanced Excel, Word, and PowerPoint, • Visio and other design tools., • IT Portals and e-Auction familiarity. What Can We Offer You? • 25 Days Annual Leave + Bank Holidays, • Buy and Sell Holiday Scheme, • Life Assurance, • Pension Scheme, • Health Cash Plan, • Volunteer Days, • YuLife Employee Benefits Platform, • Save As You Earn Scheme, • Eye Test Vouchers, • Flu Vaccination Scheme, • Cycle to work scheme, • Clinical Training Academy, • Paid CPD Days, • Professional Registration Fees Paid, • RAVE Awards, • Employee Assistance Programme, • Right to Request Flexible Working From Day 1 Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Job Title: Occupational Health Physician Location: Home based Salary: £85,000 - £135,000 (FTE) per annum depending on experience and qualifications Contract Type: Permanent Hours: Part time or Full time - minimum 3 days per week Right to live and work in the UK is required for this role Role Summary We are seeking an experienced Occupational Health Physician to join our team in a home based role. There will be the requirement to carry out some on-site delivery local to your area when required. You will be required to carry out: • Conducting both telephone and face to face consultations, • Sickness absence management, • Attendance and performance case management, • Ill-health retirement advice, • Pre-Placement consultations, • Health surveillance, • HAVs Tier 4 assessments This position is also ideal for an experienced Doctor who has completed their Diploma in Occupational Medicine and is seeking to transition into the Occupational Health sector as an OHP. Through our market-leading mentorship programme, you will receive full training and one-to-one support during your first year in the role. Therefore, even if you have not yet gained hands-on Occupational Health experience but hold the DipOccMed qualification, we warmly encourage you to apply. A full job description can be found at the bottom of this advert. Who Are We Looking For? • Diploma in Occupational Medicine (Dip Occ Med) or AFOM/MFOM, • Full registration with the General Medical Council (GMC), • A Medical Practitioner who has, since full registration, consolidated their skills and continued their medical education in line with the requirements for Revalidation. What Can We Offer You? • 25 Days Annual Leave + Bank Holidays, • Buy and Sell Holiday Scheme, • Life Assurance, • Pension Scheme, • Health Cash Plan, • Volunteer Days, • YuLife Employee Benefits Platform, • Save As You Earn Scheme, • Eye Test Vouchers, • Flu Vaccination Scheme, • Cycle to work scheme, • Clinical Training Academy, • Paid CPD Days, • Professional Registration Fees Paid, • RAVE Awards, • Employee Assistance Programme, • Right to Request Flexible Working From Day 1 About Us Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference. At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK. When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career. Together, we live our values: One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued. Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value. Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally. Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together. Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

Perks and rewards: Staff discounts, “Sales Assistant of the Month” award, “Customer Service Excellence” award taking the winner to Tokyo, paid volunteer days. Sales Floor Excellence**: Keeping the store clean, well-stocked, organised, and beautifully presented to inspire customers. Sales & I

LCV / Van Technician Leeds, United Kingdom · fleet · Full-time Description LCV / Van Technician We currently have a vacancy for a LCV Technician to join our busy Leeds Depot. Shift Options 42.5 Hour Week Monday to Friday 7am - 4pm Basic Salary = £37,570 to £40,000 + Per Annum The LCV Technician Role ·Complete service and repair documentation and records in accordance with company requirements and standards ·Overhaul of hydraulic and pneumatic systems and other workshop equipment ·Maintain a high standard of housekeeping, both electronically and paper based Requirements The core skills and qualifications required for a LCV Technician are: ·Appropriate technical qualifications. ·Time Served Tech or NVQ C&G Level 3 in Motor Vehicle Repairs ·MOT preparation experience Benefits ·Competitive Pay - With overtime paid at 1.25x and annual salary reviews. ·Structured Career Development - Our 5-stage training programme can take you to Master Technician level. ·Work-Life Balance - Monday to Friday schedule with no weekend shifts. ·Generous Leave - 25 days annual leave, increasing to 30+ with service + bank holidays + time off on your Birthday! ·Comprehensive Benefits - Including pension, life assurance, access to same day virtual private GP appointments & more! ·Employee Perks - Discounts on car hire, Cycle to Work scheme, paid volunteer days

Overview: The Administration Team Leader will be based on a hybrid basis from our city centre office in Leeds. This means you’ll need to live within a commutable distance to enable you to be in the office with your colleagues each week. You will be based within our Operational Administration Team, focusing on Asset Reunification, providing supervisory oversight and guidance for teams carrying out services for clients and their shareholders. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions Appreciate programme: Employee recognition programme Company Pension Scheme Life Assurance Medical Insurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You therefore need: Team Leader/supervisory experience, or a willingness to step up into a role leading a team Excellent knowledge of Excel, Word and Outlook Demonstrable customer service experience Exceptional verbal and written communication skills with the ability to build and maintain relationships with a variety of stakeholders and colleagues Experience coaching, leading, developing and supporting a team Experience within the stocks and shares industry would be advantageous To consistently demonstrate integrity, professionalism and respect with colleagues, clients and customers Excellent attention to detail, ensuring accuracy and a ‘right first time’ approach for you and your team Outstanding time management skills, showcasing flexibility and the ability to manage various processes independently Integrity, professionalism and respect, along with strong problem-solving capability and the ability to resolve complex issues whilst serving as a point of escalation for others within the wider team. Day to Day, you will: Support the Asset Reunification processing and general administration work involved, working closely with other business areas to provide the very highest level of client-branded customer service Ensure the team carry out their respective daily functions in order to meet deadlines, deliver and maintain a high quality, accurate and outstanding customer service at all times Oversee the general administration work of the team on a day-to-day basis, providing hands-on assistance and technical guidance where necessary Work with the senior management team to plan, monitor and coordinate workflow, ensuring work is processed in a timely and efficient manner and taking remedial action where required in order to maintain internal and external imposed SLA’s at all times Ensure full compliance with internal external procedures and FCA regulations, including CASS and MiFID II rules Maintain regular quality control reviews with your team, recommending areas for improvement and showing a willingness to work with stakeholders to ensure enhancements are fulfilled Monitor complaints, incident reports and other MU and key controls to ensure that the integrity of MUFG Pension & Market Services and its clients are upheld and escalation is timely, providing solutions where necessary Monitor the performance and effectiveness of the teams at both team and individual level and identify any training and development needs to ensure high levels of competence Develop and maintain expert knowledge of our products and procedures, ensuring this knowledge is always current The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Overview: As a Reconciliations Oversight Administrator, you will be based on a hybrid basis from our city centre location in Leeds. This means you’ll need to be within a commutable distance of the office to ensure you can be with your team each week. You will provide oversight of cash and stock reconciliations being performed by the teams in Mumbai and the completion of reconciliations by the UK team. The role involves query management and escalation, ensuring any issues identified on the reconciliations are recorded and assigned to the relevant operational team for resolution in a timely manner You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: Demonstrable experience of performing cash and stock reconciliations Excellent knowledge of Excel imperative, with knowledge of ACCURATE, MSL, PRISM and SHAREMASTER preferred Exceptional attention to detail, along with data analysis and investigation skills Excellent verbal and written communication skills with an ability to explain complex technical processes to a wider audience, including through training and feedback Knowledge of Share Registration, Corporate Actions and Share Plans (SIP & SAYE) would be beneficial, as would knowledge of the relevant FCA regulations and escalation process If you understand CASS rules and how to apply them to both stock and cash reconciliations, that would be beneficial, but training will be provided if you do know have this knowledge Day to Day, you will: Ensure reconciliations are completed within the agreed timescales, adhering to applicable CASS rules where necessary Act as a point of escalation for queries from the team in Mumbai, ensuring you respond in a timely manner Manage the workflow of all UK daily, weekly and monthly reconciliations and reporting, ensuring that queries and exceptions are highlighted and raised with the respective business areas so issues are addressed and resolved and downtime processes are not impacted Prepare and perform reviews on periodic Stock and Cash reconciliations, which will include feedback to the team and subsequent reporting Review working practices to identify any areas for improvement Ensure procedures are maintained and up to date, undertaking a review at least annually and when changes to working practices occur Ensure all regulatory CASS requirements are met, including internal and external reconciliations, break resolution and funding shortfalls Riase any issues as Incident Reports in a timely manner, carrying our root cause analysis to prevent recurrence Monitor Group email inboxes for reallocation, callbacks and escalations The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Overview: The Business Analyst will be based on a hybrid basis from our stunning central Leeds office. This means you’ll need to be within a commutable distance to enable you to be in the office with colleagues and stakeholders each week, in this business centric role. You’ll undertake analysis to support business stakeholders, clearly articulating business needs, and applying commercial and technical skills and knowledge to support this. In addition, you will be responsible for identifying and documenting requirements and progressing these within the structured change environment. You will be responsible for producing KPI’s and management information, data analysis, documenting systems and processes and contributing to new initiatives as required. You will support stakeholders to facilitate decisions where needed. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services, joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are numerous opportunities to learn new skills and develop in your career with the support you need to succeed. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: 3+ years’ successful, demonstrable experience in a business analysis role, within technology and / or business change roles and / or client onboarding Excellent verbal and written communication skills, with an ability to build and maintain strong working relationships with a variety of stakeholders at all levels A successful track-record of delivery of technology and business change Strong experience in the management of risk Experience of Azure DevOps Strong stakeholder management skills, including the drive and desire to provide regular up-to-date and accurate verbal and written updates to key stakeholders An ability to communicate clearly and effectively with colleagues and clients at all levels It would be nice to have: Experience in Share Plans and Share Registration is desirable, but not essential Day to Day, you will: Provide rationale for proposed changes, evaluating options and business benefits and establishing benefit measurement criteria Facilitate the capture, definition and development of business requirements through discussions, workshops and interviews with internal and external stakeholders to identify and understand the business problem or opportunity, using appropriate tools and techniques Produce and maintain documentation in accordance with accepted processes and in line with the organisational standards and guidelines Support the successful implementation of business and IT project success through effective stakeholder relationship management Understand the strategic context of business changes and translate these into business requirements Analyse and articulate changes in a way that is understood by both IT and business stakeholders Provide root cause analysis of problems using various techniques, including data modelling, user role modelling and customer journey maps Define the scope of changes and / or projects Model existing business process and define new or revised business processes Provide gap analysis between ‘as-is’ and ‘to be’ states and document the actions required to implement new or improved processes to establish the required business need Ensure alignment between IT systems and processes Produce detailed, high-level business requirements documents that are complete, clear and concise and easy to understand by IT development resources and business stakeholders Manage requirements and associated changes to those requirements throughout the project life cycle Provide high quality verbal and written communications to stakeholders and where required, provide challenging arguments to support positive and pragmatic outcomes Convert business requirements into high-level test specifications and cases Define and support User Acceptance Testing (UAT) Perform data analysis in support of data migration and acquisition and to required standards for organisational ingestion into data warehouse etc Collaborate with stakeholders to support the business acceptance of the solution Diligently follow-up any outstanding issues with business users or IT developers to ensure that work requests are completed promptly Identity and document any relevant risks and issues appropriate to the change being developed The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Overview: As a Deskside Support Engineer, you will be based full-time in our office in Leeds providing colleagues with hardware, software and infrastructure support. You will be working within the End User Computing Team, who work closely with other IT Support Teams to provide effective and efficient second and third-line operational support, which includes end user devices, office hardware, meeting rooms, local server and network support, in addition to training end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving, configuring and provisioning, packaged and unpackaged software installs, recovery, disposal, low-level comms room support and maintaining the CMDB. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: Demonstrable knowledge of build systems on SCCM and Intune mobile device management as a technically skilled Deskside Support Engineer An engaging and customer focused attitude, with proven customer service skills Exceptional verbal and written communication skills, with an ability to communicate technical information clearly, to non-technical stakeholders whilst setting expectations and providing reassurance Confidence, determination, resilience and the can-do attitude needed to multi-task and self-manage in an ever-changing environment The ability to think logically, with a structured approach to troubleshooting in complex environments Experience of working with the wider IT teams in a business (Incident, Problem, Change, Knowledge Management and Service Asset Configuration Management), in an ITIL process driven environment A minimum of 2 years’ deskside support experience, with demonstrable knowledge of the asset lifecycle, including builds, deployments, returns and decommissioning Day to Day, you will: Effectively and efficiently manage support tickets logged in the ITSM tool according to defined key performance indicators to enable effective service management Take ownership of support tickets and the associated regular updates to ensure users and other IT support teams are informed and escalating issues when required Contribute to and maintain technical documentation in the knowledge management database Drive service improvement by developing documentation detailing processes and procedures Proactively support the investigation of problems and identify workarounds, fixes and root causes, supporting Disaster Recovery activities as required Effectively manage relationships with users, colleagues in other IT support teams and 3rd party partners Engage with the Service Delivery Team and third-part service providers Proactively support major incident management activity to return impacted systems to service as quickly as possible The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. Role Overview As a Stores and Logistics Operative, you will support the day-to-day operations of our Leeds branch through effective stock management, equipment maintenance and logistics support. This is a full-time, predominantly branch-based role with travel required to site locations across the UK as needed. You will play an important role ensuring equipment, materials and supplies are maintained, organised and delivered efficiently to support operational teams across multiple projects. A full UK driving licence is essential for this role. What You’ll Deliver Manage stock levels within the warehouse, ensuring materials and equipment are organised effectively Carry out inspection, maintenance and cleaning of work equipment and Personal Protective Equipment Collect work equipment and materials from suppliers as required Deliver and collect work equipment from site locations across the UK Support operational teams by ensuring equipment is available, compliant and ready for use Maintain accurate records relating to stock, equipment and logistics activities Ensure all warehouse and storage areas remain clean, safe and well organised Follow Health and Safety procedures and company policies at all times Support wider site teams with additional operational tasks where required Travel to site locations across the UK, including occasional overnight stays when necessary About You You will be a reliable and organised Stores and Logistics Operative with strong practical skills and a proactive approach to supporting operational teams. You will be comfortable working within a Health and Safety-focused environment and capable of managing a varied workload across warehouse and logistics activities. Full UK driving licence essential Experience working within a Health and Safety-driven environment Previous experience within a stores, warehouse or logistics role preferred Ability to work independently and manage workload effectively Good organisational and communication skills Reliable, professional and flexible approach to work Willingness to travel across the UK and undertake overnight stays where required Ability to support wider operational teams with additional tasks when needed What We Offer Up to £118.45 per day depending on experience Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Overview: As a Senior Consultant, you’ll be working within the MUFG Corporate Governance team, a part of MUFG Corporate Markets, a division of MUFG Pension & Market Services. The award winning Corporate Governance team is one of the largest company secretarial providers in the UK and is well-known for its expertise in corporate governance advisory services and company secretarial administration. As a Senior Consultant, you will be responsible for delivering company secretarial services to a diverse portfolio of clients, ensuring service excellence in line with agreed timescales and internal processes. You will also act as a key point of contact for technical queries, while proactively contributing to the commercial success of our business. This role may offer opportunities for client secondments, so a flexible and open approach to this would be important. The role is based from either our central London office or our city centre office in Leeds on a hybrid basis, so you’ll need to be within a commutable distance to ensure you can be in the office each with your colleagues. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need: Exceptional written and verbal communication skills, with the ability to build and maintain relationships with a variety of stakeholders and strong client facing and relationship management skills Demonstrable company secretarial experience, or extensive knowledge of UK company law, regulation and best practice Excellent minute taking skills, with extensive experience in drafting accurate and comprehensive minutes An ability and willingness to work in a fast-paced environment, balancing conflicting deadlines Commercial awareness and a desire to work within a professional services environment, with a broad understanding of this model, preferably with experience of working within such an environment Working knowledge of Diligent Entities (formerly ‘Blueprint’) and experience of client relationship management and / or timesheet entry systems An ability to integrate into a dynamic team, working in a collaborate manner and taking a hands-on role whilst supporting colleagues when necessary It would be nice to have: Experience of working in other jurisdictions A Degree or Masters in Law, Governance, Business or Finance Day to Day, you will: Work as part of a small team focused on providing a broad spectrum of company secretarial services for individual client entities and large group structures Provide timely and expert advice and support to a varied portfolio of clients, including complex and high profile listed companies Take a proactive approach to establishing and developing relationships with key clients, demonstrating positive behaviours in account development and relationship management Proactively contribute to operational and / or client related improvement initiatives Approve Customer Due Diligence to ensure compliance with Corporate Governance Anti-Money Laundering Policies and Know Your Client requirements Contribute or lead internal and external technical initiatives, e.g. training sessions, webinars and articles Share technical knowledge with other team members and leading internal knowledge sharing initiatives Actively engage with colleagues within MUFG Corporate Markets, seeking to develop networks and establishing mutually beneficial relationships whilst developing strong client relationships with intermediaries, third parties and key client contacts so to be seen as the first point of contact Accurately draft, prepare and review relevant documentation, provide accurate and timely data and advise and support junior colleagues The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Overview: We know the role as a Supervisor, but you may know it as a Team Leader. You’ll be an important part of our Contact Centre, leading a team of Customer Service Representatives, ensuring high quality service is always provided to our clients and customers. You’ll need to demonstrate excellent customer service skills and a positive, flexible attitude. The successful candidate must have previous, demonstrable supervisory / team leader experience to be successful in this role, hopefully that’s within a Contact Centre environment, but other supervisory experience is suitable too! You’ll need to be a leader, with team coaching experience. The role is based on a full-time basis from our stunning city centre office in Leeds, with the possibility of some hybrid working upon successful completion of your probationary period. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Life Assurance Medical Insurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You therefore need: Demonstrable experience as a Supervisor or Team Leader is non-negotiable – hopefully within a Contact Centre environment, but it’s ok if it isn’t Coaching and leading experience where you have developed and supported your team Exceptional verbal and written communication skills, with an ability to build and maintain relationships with a variety of colleagues, clients and customers at all levels To consistently demonstrate integrity, professionalism and respect with colleagues, clients and customers Excellent attention to detail ensuring accuracy and a ‘right first time’ approach for you and your team Outstanding time management skills, showcasing flexibility and the ability to manage various processes independently Professionalism demonstrated through an in-depth understanding of excellent customer service Strong problem-solving abilities with the capability to resolve complex issues whilst serving as a point of escalation for others within the wider team A willingness to take on additional responsibilities whilst promoting a strong team ethic To take ownership within your current role, showing commitment to the business Dedication to proactive self-improvement and the ability to provide evidence of this commitment Nice to have: Contact Centre supervisory experience within a financial services environment Day to Day, you will: Supervise a team within the Contact Centre, leading, developing, growing and supporting them to enable a best-in-class service to be provided to clients, customers and colleagues Simplify, deliver and grow through process optimisation and customer focus using innovation and technology Develop and maintain expert knowledge of our products and procedures, ensuring this knowledge is always current Identify opportunities for process improvements that enhance the customer and client experience, collaborating with peers to implement these changes Ensure compliance with agreed procedures and Service Level Agreements (SLA’s), to meet the high standards recognised at industry level Assist the Operations Assistant Manager in planning, monitoring and coordinating workloads to ensure the team has the appropriate resources and skills to maintain performance standards Conduct annual employee reviews and monthly 1-to-1 meetings, supporting the setting of objective goals Implement development and training plans to maximise staff potential, addressing any concerns regarding team and individuals’ performance Communicate key information and business initiatives through huddles and team meetings Ensure key controls are executed within their due month and follow through on any highlighted or addressed issues to resolution Maintain full compliance with internal and external procedures, as well as FCA regulations and in accordance with the CASS rules framework The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're loo

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

All Care is a nation-wide company.We are dedicated to providing exceptional home care services that cater to the service users unique needs.We take immense pride in delivering personalised care packages through our team of well-trained and supervised staff.We are currently recruiting for Care Assist

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.We’re conscientious, determined, and take pride in our work.As a Cleaner here at Lidl, every sweep of your brush helps give our customers the in-store experience they deserve.From maintaining a

Graduate Opportunity: Personal Care Assistant for a Counselling Psychology student.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Ask Jules is recruiting on behalf of our client who is finishing his Counselling Psychology d

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A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK.This role involves assisting anesthesiologists during surgical procedures, conducting patient assessments, and monitoring vital signs.The successful candidate will

Grade – Staff Grade 2.Post Type/ Working Pattern – Permanent, Full Time, shift working including nights, weekend and Bank Holidays.Interview Dates – week commencing 24th October and 31st October.If you’re part of the Environment Agency (EA), you’re part of the

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Locum Occupational Therapist – Adult Social Care.Flexible / Hybrid (Local Authority based).Locum (Full-time, part-time considered).We are currently working with a forward-thinking Local Authority to appoint an experienced.Adult Social Care service during a period of increased demand.This is an exc

A fantastic opportunity to take the next step in your career.We’re looking for a committed, values‑driven leader to join one of our highly settled residential services supporting adults with learning disabilities, physical disabilities.This is an excellent development opportunity for an experien

Loveday is the UK’s leading provider of luxury senior living and care.We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support.Our residences in Kensington, Belgravi

Clinic Manager (Aesthetics & Laser).Up to £40,000 + equity / profit share.An rare opportunity has arisen for an experienced and driven Clinic Manager to oversee a premium aesthetics and laser clinic.This position offers the chance to take ownership of a growing, high-end clinic while playing an int

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We are seeking an experienced and GMC registered GP to join this busy practice in Stoke Newington.Close to amenities and beautiful location.Practice employed Councillors at clinic.Fantastic, friendly team offering constant support.Please apply asap for an immediate interview and more information.

Learning & Development Manager.A fantastic opportunity has become available for an experienced Learning & Development Manager to join a growing healthcare organisation in a pivotal leadership role focused on transforming training, induction, and colleague development across the business.This is a hi

UK Medical Lead – Weight Management / GLP-1.Part-Time | Fully Remote (UK Based) | £90–£120 per hour + Equity.We are partnering with an innovative UK digital healthcare provider to appoint a.This is a senior clinical leadership opportunity for a doctor with strong experience in.The successful c

General Practitioners Wanted | Explore a New Life in New Zealand.Are you a UK-based General Practitioner working in a busy medical practice and considering a change in pace and lifestyle?.New Zealand offers the opportunity to continue practising high-quality medicine while enjoying a way of life tha

Ward HCA - NHS Insourcing Opportunity.Are you a Ward HCA with experience in surgical or inpatient settings, looking for additional weekend work? Here at 18 Week Support, we have an exciting opportunity to support a well-established NHS Trust in the Hampshire area within a busy Urology Surgery ward e

Location: West Northamptonshire Council On-Site/Remote options available.Employer: Opus People Solutions on behalf of West Northamptonshire Council.West Northamptonshire Council, in partnership with Opus People Solutions, is delighted to offer an exciting locum.Educational Psychologist to join our d

Job Opportunity: Experienced Sonographers “Your ultrasound skills can save lives – join us in Surrey.Contract Type - Ad‑hoc / Flexible shifts (1–2 days per week).SAH Diagnostics is a Gold Award Winning Organization (.UK’s leading diagnostic healthcare providers.We operate a large number of