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Job summaryJoin a dynamic multi-disciplinary team dedicated to one mission: ensuring safe, reliable medical devices are always available to support high-quality patient care across the Trust. This is an exciting opportunity to contribute to a service known for its innovative approach and hands-on clinical support.You'll play a key role in areas such as Trust-wide resuscitation trolley equipment provision, Equipment Library operations, and technical support within weekly respiratory clinic settings. Regular weekend working is part of the role.Key Responsibilities:Carry out planned preventive maintenance (PPM), servicing, inspection and repair on a range of non-complex to moderately complex medical devicesPerform routine fault-finding, using appropriate diagnostic techniques to identify and resolve issuesSupport the safe condemnation and disposal of medical devicesConduct acceptance testing for new and loaned equipment before clinical useAssist with the rollout of newly accepted devices into clinical areasContribute to Trust-wide resuscitation equipment schemes to ensure readiness and complianceApply now to join our team!This role has a requirement to regularly switch between Thursday/Friday off to carry out weekend working.Main duties of the jobTo understand the role in more detail, please refer to the attached job description and person specification.About usWe are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:Skilled Worker visa: eligible healthcare and education jobs - GOV.UKHome Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.DetailsDate posted03 September 2026Pay schemeAgenda for changeBandBand 4Salary 28,392 to 31,157 a year per annum ContractPermanentWorking pattern Full-time Reference number214-CSTO-8105635Job locationsKing's Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomJob descriptionJob responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification. Job description Job responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification.Person Specification Knowledge Requirements EssentialContribute to the Clinical Engineering services of MEMD including planned maintenance, repair, acceptance and condemnationKnowledge and Skills applied to medical equipment will includeAcceptance testingPPMElectrical Safety TestingElectrical and Mechanical ToolsFault FindingComputer TechnologyUse of test EquipmentCommunication/interpersonal skills, commensurate with effective team working and liaison with clinical and professional colleagues Qualifications EssentialLevel 4 qualification e.g. HNC/D in Electrical/Mechanical/Medical Engineering or equivalent. Candidates with the lower qualification would be taken on via Annex 21 in a training role to reach this minimum level Further Training EssentialAdditional Knowledge achieved through attendance of manufacturer's training courses for non-complex and moderately complex medical devices Experience EssentialExperience of maintenance and repairs of a comprehensive range of complex and moderately complex medical electrical/electronic/mechanical devicesDesirableExperience working within Healthcare Environment Contractual Requirements DesirableDriving Licence Person Specification Knowledge Requirements EssentialContribute to the Clinical Engineering services of MEMD including planned maintenance, repair, acceptance and condemnationKnowledge and Skills applied to medical equipment will includeAcceptance testingPPMElectrical Safety TestingElectrical and Mechanical ToolsFault FindingComputer TechnologyUse of test EquipmentCommunication/interpersonal skills, commensurate with effective team working and liaison with clinical and professional colleagues Qualifications EssentialLevel 4 qualification e.g. HNC/D in Electrical/Mechanical/Medical Engineering or equivalent. Candidates with the lower qualification would be taken on via Annex 21 in a training role to reach this minimum level Further Training EssentialAdditional Knowledge achieved through attendance of manufacturer's training courses for non-complex and moderately complex medical devices Experience EssentialExperience of maintenance and repairs of a comprehensive range of complex and moderately complex medical electrical/electronic/mechanical devicesDesirableExperience working within Healthcare Environment Contractual Requirements DesirableDriving LicenceDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomEmployer's websiteEmployer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomEmployer's website

Location: Belfast, UK; Birmingham, UK; Bristol; Leeds, UK; Liverpool, UK; Manchester, UK; Nottingham, UK; Portsmouth, UK; Worthing, UK; Cardiff, UK; Edinburgh, UK; Glasgow City, Glasgow, UKSalary: 71,725 - 79,481 per yearEmployment: FlexibleCategory: Property ManagementPosted: 2026-08-29Valid to: 2026-09-12Employer: HM Revenue and CustomsJob summaryExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.Build a Career in Property with HMRC EstatesExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user friendly services that enable our colleagues to thrive in an environment where they truly belong. Estates & Locations are at the forefront of delivering one of the biggest property programmes in the UK. We are at the leading edge of Government property transformation. The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work. The Head of Technical Assurance and Engineering Excellence role sits within the Professional Services and Estates Assurance (PS&EA) team, a centre of excellence responsible for shaping and delivering Estates policy on Building Services Engineering, Assurance and Environmental initiatives. This includes Net Zero strategy, BMS ownership, Smart Buildings development, and the delivery of technically complex projects such as EV charging infrastructure and wider Net Zero programme. You will operate in as part of a highly technical and specialist team setting standards, driving change and assuring key technical interventions to ensure resilience for HMRCs core operational activities.Job descriptionThe Head of Technical Assurance and Engineering Excellence is a critical leadership role within HMRC Estates & Locations, requiring an accomplished leader with broad and demonstrable technical expertise across Electrical and Mechanical Building Engineering Services, including Electronic Security and Automatic Access Control Systems. The postholder will lead a specialist team of Building Services Engineers responsible for delivering Technical Assurance and engineering excellence across Major Capital Projects, Minor Capital schemes, Lifecycle Programmes, HMRC Estate’s asset portfolio, FM and Refurbishment works. They will ensure that Technical Scopes of Work and Client Side Employer’s Requirements are developed, applied, and maintained to consistently high standards whilst offering expert advice and oversight to engineering and technical services activities across the estate portfolio. The Head of Technical Assurance & Engineering Excellence is a key member of the (PS&EA) Senior Leadership Team, with responsibility for supporting the Deputy Director on their key objectives across Estates & Locations, taking by taking ownership for the technical standards, functional alignment and technical assurance. The postholder will represent the team across a range of internal and external forums, contributing to the strategic direction, professional standards, and continuous development of PS&EA.Person specificationKey responsibilities include: Lead a specialist team, ensuring workload is prioritised and delivered to a consistently high standard, often at pace within a major central government environment, fostering a culture of professional development and high performanceManage delegated budgets effectively, ensuring resources are used responsibly and in accordance with organisational requirements Collaborate with supplier on engineering strategies and interventions and solution development Ensure HMRC Estates policies are applied across project activity, delivering safe, compliant and resilient Building Engineering SystemsLead on legislative change in the technical and engineering spaces, developing and implementing process and assurance changes to ensure compliance Provide accurate, timely and authoritative technical advice to senior colleagues, ensuring compliance, promoting best practice and ensuring engineering systems remain available, safe, operational, and compliantLead, mentor, and develop Estates & Locations colleagues and supplier partners through the delivery of technical training and professional supportWork with the property profession and accreditation bodies to ensure appropriate training and development is in place across the directorate Support the PS&EA Deputy Director in discharging their accountabilities on behalf of the Director of Estates & Locations by leading key actions, driving progress, and collaborating effectively with colleagues across Estates & Locations to ensure professional and timely delivery Lead the team responsible for preparing the short 1 year, medium 3 years and long-term 5 – 10 years Lifecycle Replacement Programme Provide assurance of Supplier LCR planning activities and technical oversight of the subsequent projects from scope through to delivery and commissioning Close collaboration with Digital Estates and BIM resources to integrate more efficient tech driven interventions to our estates asset portfolio Represent HMRC and its interests in the wider Government LCR / Asset Management forums and external Asset Management events Work with external consultants to develop the professional approach and deploying industry best practice in the HMRC environment Essential Criteria: Demonstrable experience in leading Building Engineering Services, with:Strong knowledge of the design, construction, commissioning, and operational readiness of electrical systems in commercial office environments (including experience with UPS systems, standby generators, and resilience measures)Ability to demonstrate expertise in the design, construction, commissioning, and operational readiness of mechanical systems, including HVAC, heat pumps, refrigeration, gas boilers, domestic hot water systems, and integration with district heating and cooling networks.Ability to demonstrate knowledge of BREEAM processes, BISRIA and CIBSE commissioning codes, and practical application of ACOP L8.Working knowledge of vertical transportation systems, IDS, CCTV, and Automatic Access Control Systems (AACS).Experience and training across all relevant UK legislation, including those specific to Scotland and Northern Ireland.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleLynx House, Portsmouth – moving to an alternative office in PortsmouthYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.MembershipsYou must be a qualified professional member of a relevant body, e.gs but not restricted to CEng, MCIBSE, CMIOSH, MIAMBenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, previous experiences and full qualification detailsA 1250-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview..We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked experience-based questions to explore what you are capable of and Strength-based questions to explore what you enjoy and your motivations relevant to the role.[This is an example of a strengths-based question]:“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Sam Carey-SmithEmail : samuel.carey-smith@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

Head of Strategic Content and Communications - Performance - Belfast About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Strategic Content and Communications team plays a vital role at the heart of HMRC Communications, enabling the function to deliver impactful and cohesive messaging that supports delivery of the departments objectives and transformation ambitions. We help to define the story we tell our key audiences, manage key publications and speeches and identify proactive opportunities to communicate how we are performing and effectively transforming as a department to deliver against the Governments Plan for Change. Job description This role sits within the wider Strategic Communications and Campaigns team - the engine room of HMRC Communications. Together, we set the strategy and direction for the function, using data and insight to prioritise delivery and steer decisions, shaping our story and delivering award-winning behaviour change campaigns with the support of our in-house brand and creative experts. This is an exciting opportunity to join the team in an important leadership role, shaping HMRCs performance narrative and driving effective communications delivery across a range of key corporate publications, including the Annual Report and Accounts and regular performance reports. Youll lead a strategic campaign that tells HMRCs performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences. The successful candidate will be a proactive self-starter with exceptional drafting and editorial skills, strong senior stakeholder management experience, and a keen understanding of the bigger picture. Youll have the ability to distil complex information into clear, compelling messages and bring proven expertise in communications planning and delivery. Person specification Strategic thinking: the ability to see the bigger picture and think strategically, working across multiple teams and stakeholders to understand the existing landscape and transformation plans to craft a compelling departmental story and communications campaign. Communication and credibility: excellent communication and influencing skills with the credibility and confidence to make narrative or communications recommendations to non-communicators. Strong collaboration and relationship building skills. Essential Criteria - Significant experience of delivering high-quality corporate publications and narratives, coordinating complex editorial, design and publishing activity across multiple stakeholders. - Proven communications experience, delivering campaigns and communications using best practice principles (including those from Government Communications Service). - Expert drafting, editing and proofreading skills with proven experience of taking raw, often complex information and developing impactful narratives and communications products. - Experience providing strategic communications advice directly to senior leaders (SCS/Director level or equivalent) and influencing high-profile decisions. - Ability to work at pace, responding to uncertainty and ambiguity, juggling competing priorities and delivering to tight deadlines. - Strong planning and organisational skills, with experience of managing the successful production and distribution / publishing of high-profile publications and coordinating delivery across multiple teams and channels. - Experience leading, developing and motivating a team to deliver high-quality outcomes in a fast-paced environment. Desirable Criteria - Member of the Government Communications Service (GCS). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: - Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle - Lynx House, Portsmouth - moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Behaviours Well assess you against these behaviours during the selection process: - Seeing the Big Picture - Communicating and Influencing - Delivering at Pace - Making Effective Decisions We only ask for evidence of these behaviours on your application form: - Seeing the Big Picture Benefits Alongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. - Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. - Family friendly policies. - Personal support. - Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: - A name-blind CV including your job history, skills and previous experiences and qualifications. - A 750-word Personal Statement to demonstrate Essential Criteria as detailed within the advert. - A 250-word statement on the lead Behaviour of Seeing the Big Picture. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your lead Behaviour statement, CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed on Behaviour based questions and Strength based questions. This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid Working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: - Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: - UK nationals - nationals of the Republic of Ireland - nationals of Commonwealth countries who have the right to work in the UK - nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) - nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) - individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 - Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Are you motivated to work in partnership with, support and advocate for children and young people who have arrived in Northern Ireland, many of whom who are Separated or Unaccompanied and may have been the victims of trafficking and/or exploitation? Have you got strong interpersonal skills and a desire to ensure that children and young people's rights are upheld? Do you have a strong Human Rights based approach to your work and a desire to effect change for children and young people who need a skilled, value driven and knowledgeable advocate? Are you able to work in a fast paced environment and be flexible to respond to Risk and Need as it presents? Barnardo's NI, through the Independent Guardian Service, is seeking to employ a skilled and experienced Social Worker to work within our regional Independent Guardian team. The role of an Independent Guardian is derived from the Human Trafficking and Exploitation Act (2015) and is a crucial role in ensuring that the rights of children and young people who may be victims of trafficking or exploitation, are upheld. If the nature of this work appeals to you as a Social Worker, we are very keen to hear from you - please see the attached Job description and Additional information sheet as part of this advertisement. Please read the Job Description and Additional Information Page for the in-depth responsibilities of this role, and when completing your application link please refer to you Skills, Knowledge and Experience in these areas and with an understanding of the context of this role. This is a regional service operating across Northern Ireland. While the main office base is Belmont Road, Belfast, BT4 2AW, Independent Guardians are required to travel throughout Northern Ireland and may be allocated to a specific Health & Social Care Trust area. If you're committed to making a real difference in the lives of families and young children, we'd love to hear from you! Successful applicants will be required to undertake an Enhanced Access NI with Child and Adult Barred List Check. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible Pay & Reward Framework We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo'svalues. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive. The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland) • Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements., • Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata, • The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme, • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options, • Service related sick pay from day 1, • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution, • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension, • Cycle2work scheme, • Interest free season ticket loans, • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal, • 20% discount at Barnardo's stores, • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc, • Free access to round the clock employee assistance program for advice and support, • Access to Barnardo's Learning and Development offer *T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. JBRP1_UKTJ

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