Payroll assistant jobs in United Kingdom

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. **Position for 48 hours a week, including ** Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements : - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Caffe Concerto is a dynamic and growing company , committed to excellence in everything we do. We are seeking a Junior Accountant to join our finance team and contribute to the accurate and efficient management of financial records. Key Responsibilities: - Day-to-day recording of bank transactions. - Reconciling sales and bank transactions. - Reconciling debtors and creditors. - Assisting the Financial Controller in preparing financial reports. - Managing monthly accounts and VAT returns. - Using Sage and AAT for accounting tasks. - Handling accounts, payroll, and ensuring proficiency in MS Office, especially Ms. Excel and Ms. Word. Qualification & Skills: - Part-qualified in ACCA or CIMA or Fully qualified AAT. - A minimum of 1 year of relevant experience in accounting. - Proficiency in Sage 50 Accounts and Sage 50 Payroll. - Strong knowledge of MS Office (particularly Excel and Word). - Excellent attention to detail and strong numerical skills. - Good communication skills and ability to work independently and as part of a team. Work Schedule: Full-time role, working five days a week (Tuesday to Saturday). Benefits: - Competitive salary between £32,000 and £35,000. - Opportunities for professional development and career progression. - Friendly and collaborative working environment. - Pension scheme.

Main Responsibilities: Maintain and update accounting records, including journals, ledgers, and other financial documents. Process invoices, receipts, payments, and manage accounts payable and receivable. Conduct regular bank reconciliations and ensure the accuracy of financial data. Assist in the preparation of monthly financial statements and reports. Manage petty cash transactions and ensure proper documentation. Support the payroll process by maintaining accurate employee records and processing timesheets. Assist with budget preparation and financial planning. Ensure compliance with relevant financial regulations and standards. Provide administrative support to the finance team as required. Who We're Looking For: Possesses strong analytical skills and a keen eye for detail. Demonstrates experience in accounting records. Has excellent organisational and multitasking abilities. Communicates effectively and works well in a team. Is proactive and dedicated to maintaining accurate financial records.

Gaucho are looking for an experienced and passionate Chef de Partie to join one of our restaurants! You will need to be experienced in working as a Chef de Partie in a fresh food kitchen, and be extremely passionate about food. Our Chef de Partie will have experience managing a section and working as part of a busy team in a fast-paced environment. They must be able to deliver dishes following a spec, and have a genuine passion for cooking. Key responsibilities of the Chef de Partie • To possess strong operational and leadership skills with regard to both knowledge and operation. • To undertake dealings with suppliers and commercial partners of the business with regard to kitchen operations set and agreed by the Head Chef & Senior Sous Chef. • To check all inbound food deliveries to ensure consistency and quality of all items delivered for the kitchen operation. • To maintain strict kitchen structure and development of junior chefs and kitchen porters set by the Sous Chefs. • To assist the Head Chef and Sous Chefs with specials planning, costing, daily GP% financial sheets, payroll and all operations of the kitchen. • Ensure all health and safety practices are followed, and participate in controlling stock and portion control. Requirements for Gaucho Chef de Partie • Have worked in a high-pressure kitchen environment • Will have a passion for fresh produce • Be able to run a section and manage a small team • Be organised and able to communicate effectively with a team. Training and benefits                                                                                                      • 50% off your bill at all Gaucho and M Restaurants                                                                  •  Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform                    • Ongoing training                                                                                                       • Career development and progression

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

Job Summary: The Accounts Payable and Payroll Specialist is a crucial member of our finance team. This role involves handling financial transactions related to accounts payable, supplier management, and payroll. The ideal candidate should have prior experience in bookkeeping, maintaining records and building strong relationships with suppliers and other stakeholders. Responsibilities: Accounts Payable Duties: - Reconcile supplier statements and obtain missing invoices or credit notes. - Assist suppliers with invoice payment inquiries. - Resolve and manage invoice queries by collaborating with various departments. - Review unallocated supplier payments and allocate them appropriately. - Clear supplier debit balances to the best of our cashflows ability. - Prepare monthly (or weekly if needed) supplier statement reconciliations. - Review and update any supplier master sheets (contact/bank details, credit terms/limits). - Raise BACS payments and handle other payment methods as required. 2. Payroll: - Ensure accurate and timely payment of employee salaries, benefits, and deductions. - Collaborate with various teams/departments to maintain accurate employee records and payments. - Handle tax and pension related payroll matters. 3. Continuous Improvement: - Identify areas for process improvement within the finance department. - Implement changes to enhance departmental performance. Qualifications: - Previous Accounts Payable experience in a hospitality environment preferred. - Moderate to Advanced Excel skills. - Ability to identify and implement system improvements. Additional Information: - Reporting to the Head of Finance and Directors. - Collaborate with cross-functional teams. - Participate in company-wide change initiatives. - Other ad hoc duties as required.

Barnet Mencap has been supporting people with learning disabilities and autism in the London Borough of Barnet for over 50 years. Reporting to the Chief Operating Officer, we are recruiting a Finance Coordinator to manage Barnet Mencap’s finances to ensure it is able to deliver its core business functions. The key activities will be to manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions. This includes the processing of purchase and sales invoices and completing key reconciliations and posting journals as part of the month end process. The role will also provide support in the preparation of management accounts, budgets, forecasts and other reports. The key duties include: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations Process and reconcile financial transactions, such as invoices, expenses, credit cards and receipts and payments Perform month-end and year-end closing procedures in Sage, including preparation of management accounts and working papers to support year-end financial statements Ensure transactions recorded comply with accounting standards and regulations Assist with the budgeting and forecasting processes Monitor cash flow and manage petty cash Provide support in payroll processing and employee expense reimbursements Manage stakeholder relationships

We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE

Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.

Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!

We are now looking for an experienced and confident Administrator on a part time, permanent basis. The role is to help streamline the nursery administration processes, ensuring that highest level service is provided to the customer, whilst supporting the business to provide a happy safe, secure and stimulating environment in which the physical, emotional, intellectual, social and psychological development of the children is taken in to full account. Roles/Responsibilities include: General Administrative Duties: Maintaining family and account records on the nursery computer program. Dealing with any parents account queries swiftly & efficiently. Maintaining accurate and confidential staff, children’s, and parent’s records. Managing supplies and ordering Enquiries: Booking prospective parents into show rounds Liaising with head office regarding enrolment week and open days Obtaining feedback on those who have attended the nursery Working closely with Head Office to manage and maintain a waiting list (if required) Financial Support Submitting funding for the site when required Invoicing monthly via Connect & the monthly collection of direct debits, childcare vouchers, tax free childcare. Ensuring accounts are up to date and accurate, including direct debt management To work alongside the Pre-School manager to Ensure the Early Years, 2,3 & 4-year-old funding is claimed correctly, and head count forms completed by parents on a termly basis and submitted to the council within the omitted time scales. Monitor & track Funding payments and highlight any anomalies immediately to the management team. Post payments to the children’s accounts to ensure accuracy of accounts. Monthly review with manager regarding debt, payments and collections. Managing and preparing receipts/invoices for site credit card (monthly) Run and pay site invoices monthly, via zero Recruitment & Personnel Maintaining accurate staff employment records, including the collection of references and DBS. Support the managers maintain weekly personnel and payroll records The ideal candidate will have experience in a similar role, with exceptional administration, financial administration, and customer service skills. You will be a quick and efficient worker, and be fully conversant with MS Office packages and programmes (good Excel skills are a must), and have previously worked with various Software Packages. Experience with Connect, Xero and/or ADP systems would be an advantage. Little Cakes Montessori School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Job Types: Part-time, Permanent Pay: £13.00 per hour Expected hours: 21-25 per week Schedule: Monday Thursday, Friday Work Location: In person

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.