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  • Support Worker
    Support Worker
    hace 22 horas
    £14.5–£15 por hora
    Jornada completa
    London

    Job Purpose To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation. The Support Worker will work as part of an enhanced staffing model, which may include 3:1, 4:1 or 5:1 support, and must be confident working within a structured multidisciplinary care environment where effective communication, teamwork, situational awareness and adherence to individual care plans are essential. The role requires staff who can remain calm and professional during periods of significant behavioural escalation and who understand that prevention, positive behaviour support and de-escalation must always be prioritised before restrictive intervention. Key Responsibilities • Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols., • Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk., • Recognise individual triggers, early warning signs and changes in behaviour and respond proactively., • Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation., • Maintain calm, neutral and non-confrontational communication during challenging situations., • Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan., • Maintain appropriate positioning, personal space and situational awareness when supporting individuals presenting with physical aggression., • Safely manage behaviours including hitting, kicking, biting, scratching, headbutting, grabbing, hair pulling, throwing objects and damage to property., • Follow approved breakaway, self-protection and physical intervention procedures where required., • Only participate in restraint or restrictive intervention where this is lawful, necessary, proportionate, authorised within the individual's care arrangements and within the worker's current training and competency., • Understand the principle of least restrictive practice and use physical intervention only as a last resort., • Support individuals subject to DoLS and other restrictions while maintaining their dignity, rights and independence., • Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies., • Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required., • Maintain professional boundaries while developing positive and trusting relationships., • Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events., • Immediately escalate safeguarding concerns, injuries, incidents, medication concerns and changes in presentation., • Participate in incident reviews, debriefs, supervision, competency assessments and mandatory training., • Work collaboratively with colleagues, senior staff, clinical professionals, family members and other professionals. Essential Experience Candidates must have: Previous experience supporting individuals with complex needs and behaviours that challenge. • Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services., • Practical experience of managing behavioural escalation and physical aggression., • Strong practical experience using de-escalation techniques., • Experience of working within detailed care plans, risk assessments and behavioural support plans., • Experience maintaining safety while working as part of a coordinated staff team., • An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries. Physical Intervention Training DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions. Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred. Desirable Experience • Positive Behaviour Support (PBS)., • Learning disabilities and/or autism., • Acquired brain injury., • Mental health support., • DoLS/restrictive care arrangements., • Absconding and community-access risks., • Supporting individuals with limited or complex communication., • Alcohol/substance-related behavioural risks., • Incident reporting and post-incident debriefing Personal Attributes The successful candidate must be calm under pressure, emotionally resilient, observant and able to respond quickly without becoming confrontational. They must be able to follow detailed instructions, work consistently with colleagues and recognise that changing approach or acting independently from an agreed behavioural strategy can increase risk. Excellent communication, teamwork, professional boundaries and the ability to maintain dignity and respect during highly challenging situations are essential.

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  • Sous Chef
    Sous Chef
    hace 2 días
    £33046–£41000 anual
    Jornada completa
    London

    In our kitchens as a Sous Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprenticeship schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • 2 years + experience in a similar role in a high quality kitchen, • Willingness for progression to the next step within back-of-house operation, • Ability to contribute to menus developments, recipes and their specs, • Knowledge of FS and HS regulations and of most common HR practices, • Experience with staff training and development, • Experience with ordering and stock and cost margins control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Sous Chef please click apply!

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 3 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • HGV Class 1 Driver
    HGV Class 1 Driver
    hace 3 días
    £21.44–£27.75 por hora
    Jornada completa
    London

    🚛 HGV CLASS 1 DRIVERS WANTED – ROYAL MAIL 🚛 Excellent PAYE Rates | Ongoing Work | Multiple Locations D&I Recruitment Ltd is currently recruiting experienced HGV Class 1 (C+E) Drivers for exciting opportunities working on the Royal Mail contract. We have opportunities available across 8 Royal Mail locations, offering competitive hourly pay rates and a variety of shifts, including days, evenings, nights and weekends. 💷 LOCATIONS & PAY RATES (PAYE) * Gatwick (RH6 0XA): £22.41–£25.53/hr * Chelmsford (CM2 5AA): £21.99–£25.12/hr * PRDC Neasden (NW10 7RH): £24.35–£27.47/hr * Milton Keynes (MK17 8EW): £22.20–£25.32/hr * Thurrock (RM20 3AA): £21.44–£24.57/hr * Greenford (UB6 0GG): £24.49–£27.61/hr * Croydon (CR9 4AA): £24.35–£27.47/hr * Hatfield (AL10 9SL): £24.62–£27.75/hr Hourly rates vary depending on location and shift. ✅ DRIVER REQUIREMENTS * UK HGV Class 1 (C+E) licence held for at least 12 months * Minimum 6 months / 180 days’ relevant driving experience within the last 2 years * Valid Driver CPC and Digital Tachograph Card * Good understanding of drivers’ hours and road safety regulations * Reliable, professional and punctual * Must successfully complete a Royal Mail driving assessment 📍 ROYAL MAIL ASSESSMENTS Assessments are carried out at 5 designated locations only: Thurrock | Chelmsford | Milton Keynes | Gatwick | PRDC (Neasden) Assessments generally take approximately 2.5–4 hours. ⭐ PAID ASSESSMENTS: Successful drivers who pass their assessment and commence work will receive 8 hours’ assessment pay. 🚛 WHAT WE OFFER ✅ Competitive PAYE hourly rates ✅ Ongoing driving opportunities ✅ Day, evening, night and weekend shifts ✅ Opportunities across 8 Royal Mail locations ✅ Professional and supportive recruitment team ✅ 24/7 agency support 📲 APPLY TODAY! If you are an experienced HGV Class 1 driver looking for your next opportunity, we want to hear from you! Apply directly through JOB TODAY, and a member of our recruitment team will contact you to discuss available shifts and arrange an assessment. D&I Recruitment Ltd Specialists in Transport & Logistics Recruitment

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  • Area Manager
    Area Manager
    hace 2 meses
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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