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At 1st Central, everything starts with our people. As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you. Do you have strong technical knowledge of vehicle repairs and the confidence to guide customers through their claim? We’re looking for a Motor Vehicle In-House Engineer to join our Engineering team, based in either Haywards Heath, West Sussex or Salford Quays, Manchester . In this role you’ll help manage motor claims spend while delivering an exceptional service to customers and colleagues. Using your technical expertise and market knowledge, you’ll ensure vehicles are repaired safely and cost-effectively to their pre-accident condition, or accurately valued and categorised where they are beyond economical repair or stolen and unrecovered. You’ll also work closely with customers and third parties, clearly explaining decisions and managing expectations throughout the claim. Working flexibly, you'll spend the first 2 weeks in the office full-time for training and support, then hybrid begins with 4 days at home and 1 day in the office. But if you prefer to be in the office more, that's good with us too. Core skills and experience we’re looking for: Organisation and time management: Able to prioritise tasks, manage your workload and keep things on track Teamwork: Able to work collaboratively, support others and contribute to shared team goals Communication: Keeps customers and colleagues clearly updated through phone, email and webchat Have worked in the Motor Trade Industry AQP qualification (desirable) What’s Involved: You’ll negotiate settlement of motor vehicles You’ll work to agreed timescales and business parameters You’ll liaise directly with customers You’ll audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service You’ll manage non-approved repairers and provide a complete triage solution You’ll build and maintain professional working relationships with a range of suppliers You’ll provide technical guidance to the claims teams in accordance with agreed service levels and on occasions other areas within the business. Support the claims staff, offer solutions and make decisions in any aspects relating to the Accidental Damage /Third Party engineering element of a claim. This will include total loss reports, valuations, supporting the Third Party intervention process, image inspections, new car replacement, diminution, mechanical/electrical breakdown, credit hire disputes and security reports You’ll communicate effectively and appropriately with repairers and customers/third parties. This will often involve explaining potentially complex decisions made in a way that takes account of the recipient’s level of technical understanding. In making and communicating decisions with Policyholders will be key when managing repairs, total losses, valuation disputes, cases involving unrelated damage, complaints and applying policy conditions/limits. You’ll identify fraudulent activity through investigative practice and liaison with claims colleagues, to correctly identify and advise on vehicle modifications which are non-standard to original equipment You’ll support all aspects of the business in order to assist in the claims process for both insured and third party in order expedite settlement and minimise cost. You’ll ensure all work is carried out within agreed KPI’s and SLA’s You’ll ensure all work is carried out in accordance to our company values You’ve knowledge of relevant legislation – Financial Ombudsman Service (FOS) Financial Services Authority (FSA) Data Protection Act (DPA) You’ll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times. Experience & Knowledge Proven experience of working in a motor vehicle estimating / motor engineering environment Influencing, negotiation and relationship building Solid Claims Knowledge Competent understanding of insurance principals Extensive vehicle make up knowledge Good working knowledge of vehicle types, makes and models A comprehensive knowledge of motor vehicles, modern repair techniques, estimating methods, technology and equipment used in the vehicle repair environment. Membership (or working towards membership) of the IAEA. Skills & Qualifications Good communication skills, both verbal and written Good time management and organisation skills Influencing, negotiation and relationship building Enthusiasm and a willingness to learn new skills Behaviours Commercially focussed Self-motivated and enthusiastic An organised and pro-active approach Ability to work on own initiative and as part of a team Embrace, embed and incorporate the Company Values A flexible approach and positive attitude Emphasis on attention to detail and accuracy Takes initiative to make decisions Strives to drive business improvements to contribute to the success of the business Ready to join us? We’re looking for talented people who want to make a real impact for our customers, colleagues and business. Apply today and discover where a career at 1st Central could take you. To find out more about careers at 1st Central, take a look here Summary Location: Manchester; Haywards Heath Type: Full time

Care Outlook is an expanding leading care provider in London and South East of England since 2005. We are currently recruiting for a Deputy Manager to support and lead our Extra Care Scheme, Marten House. The successful candidate will be responsible for supporting and overseeing the day-to-day operations of the schemes and ensuring the highest quality of care is provided to our residents. Core Duties & Responsibilities as Deputy Manager: Being a positive voice for the service by communicating with service users and their families in a dignified and person-cantered way Deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met Provide management, leadership, and support to all staff Must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks. Ensure good communication and links with all stakeholders regarding the provision of services including commissioners, service users, relatives, social work teams etc. Ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities. Put in place measures to comply with CQC regulations and work to achieve the best care standards possible On call duties As a Deputy Manager, you will be offered the following: Salary £28,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Deputy Manager to join us who are: 100% committed to helping improve the quality of life of vulnerable people Level 3 in Health and Social Care leadership and management or equivalent desirable At least 1 year managerial experience working in the care sector Full UK driving license We look forward to supporting your application. TPBN1_UKTJ

Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our extra care service in Arthur Bliss in RH16. Core Duties & Responsibilities as Team Leader: Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations Work with the Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the on-call rota Put in place measures to comply with CQC regulations and work to achieve the best care standards possible As a Team Leader, you will be offered the following: Salary - £27,000 Company-issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding, leading home care provider We are looking for a Team Leader to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people's lives , then this could be your next role! TPBN1_UKTJ