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  • Restaurant Manager
    Restaurant Manager
    22 hours ago
    £40000–£42000 yearly
    Full-time
    Croydon, London

    🍸 Restaurant Manager – Fern, Bart & Taylor Co. 📍 East Croydon | 💸 £42,000 per annum inc Service Charge | 🍴 Seasonal sharing plates Fern is a stylish, premium restaurant built around fresh, seasonal sharing plates — open 7 days a week for lunch, dinner, Saturday brunch, and a banging Sunday roast. We’re part of Bart & Taylor Co., a growing group of award-winning boutique bars and restaurants across London and the North. We’re looking for a service-driven Restaurant Manager to support the GM in running our front of house. You’ll lead by example on the floor, coach the team to deliver exceptional guest experiences, and play a key role in shaping service standards. 🔥 Why join us? • Up to £42,000 per annum inc Service Charge, • Free meals on shift, • Discounts on food + drinks for you & your mates, • 28 days’ holiday (Pro Rata), • Work with a supportive GM + passionate leadership team, • 30 seconds from East Croydon Station 📋 What you’ll be responsible for: • Delivering and maintaining outstanding guest service every day, • Coaching, training & inspiring the FOH team on service standards, • Supporting the GM with daily operations & shift leadership, • Managing the floor during service to ensure smooth guest experiences, • Driving a culture of hospitality, teamwork & accountability, • Supporting labour controls, compliance & company standards ✨ What we’re looking for: • A natural host with a passion for guest experience, • Strong leadership skills with a coaching mindset, • Confidence in training teams and leading service from the front, • Organised, energetic & focused under pressure

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  • Sous Chef
    Sous Chef
    6 days ago
    £40000–£42000 yearly
    Full-time
    Croydon, London

    👨‍🍳 Sous Chef – Fern, Bart & Taylor 📍 East Croydon | 💸 Up to £42,000 (including Service Charge) | 🍴 Seasonal Fresh Food Are you a passionate Sous Chef ready to take the next step in your career? Fern is a stylish premium restaurant serving fresh, seasonal dishes in a vibrant neighbourhood setting. Open seven days a week for lunch, dinner, Saturday brunch, and our much-loved Sunday roast, we're all about exceptional food, great hospitality, and memorable experiences. As part of Bart & Taylor, an award-winning and growing collection of boutique bars and restaurants across London and the North, we're looking for a talented Sous Chef to support the Head Chef, inspire the team, and help deliver outstanding food every day. Why join us? • 💸 Up to £42,000 per year (including Service Charge), • 🍽️ Free meals on every shift, • 🍷 Generous food and drink discounts for you and your friends, • 🌴 28 days' holiday (pro rata), • 👨‍🍳 Opportunity to contribute to seasonal menu development, • 📈 Ongoing training and genuine career progression within a growing hospitality group, • 🚆 Just 30 seconds from East Croydon Station What you'll be doing As Sous Chef, you'll work closely with the Head Chef to lead the kitchen, maintain exceptional standards, and ensure every service runs smoothly. Your responsibilities will include: • Supporting the Head Chef with the day-to-day running of the kitchen, • Leading and motivating the kitchen team during service, • Helping to train, coach, and develop junior chefs, • Assisting with menu development using fresh, seasonal ingredients, • Managing stock, ordering, and helping to minimise waste, • Maintaining high standards of food quality, presentation, and consistency, • Ensuring food safety, cleanliness, and kitchen organisation are always maintained, • Stepping up to lead the kitchen in the Head Chef's absence What we're looking for We're looking for an experienced Sous Chef or a strong Junior Sous Chef ready to progress, with: • A passion for fresh, seasonal food and quality ingredients, • Strong leadership skills and a positive, hands-on approach, • The ability to thrive in a fast-paced, high-quality kitchen, • Good knowledge of food safety, stock control, and kitchen operations, • A commitment to developing others and working as part of a close-knit team, • High standards, attention to detail, and pride in every plate that leaves the pass If you're looking for a role where you can develop your skills, have real input in the kitchen, and grow with an ambitious hospitality group, we'd love to hear from you. Apply now and become part of the team at Fern.

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  • Guest experience manager
    Guest experience manager
    19 days ago
    £14 hourly
    Part-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

    Immediate start!
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  • Chef/Front of house
    Chef/Front of house
    24 days ago
    Full-time
    London

    Join nook! We are seeking passionate and skilled individuals to join our team as Smash Burger Chefs and Front of House Staff. You will be essential in creating exceptional smash burgers and delivering an outstanding customer experience in our fast-paced and exciting kitchen environment. Your Responsibilities: • Prepare and cook premium smash burgers to consistently high standards., • Master the unique smash technique to achieve the perfect crust and flavour., • Maintain high standards of food quality, presentation, and portion control., • Ensure strict adherence to food hygiene and safety standards at all times., • Manage grill station setup, stock rotation, and cleaning duties., • Work efficiently and effectively during busy service periods., • Support the wider kitchen team to ensure seamless operations. What We’re Looking For: • Previous experience as a burger chef, grill chef, line cook, or a similar role., • Alternatively, experience in a front of house position., • We also welcome candidates with a strong passion to learn, even without prior experience!, • Knowledge of food safety and kitchen hygiene procedures., • Ability to thrive under pressure in a fast-paced setting., • Strong attention to detail and a genuine pride in producing quality food., • A positive attitude, reliability, and a collaborative team spirit., • A passion for burgers and the vibrant street food culture. Experience is valued, but a keen desire to learn and grow within our team is equally important!

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  • Reformer Pilates Instructor
    Reformer Pilates Instructor
    2 months ago
    £20–£30 hourly
    Full-time
    South Croydon

    We are seeking a passionate and knowledgeable Reformer Pilates Instructor to join our fitness team. You will be the face of the new studio. We are looking for creative and talented instructors to be apart of the team. With back-to-back classes available, now is the time to elevate your teaching a premium fitness environment. We are looking for exceptional Reformer Pilates instructors who have a preference for Dynamic Reformer, are passionate about movement, experts in their craft, and thrive in a community-driven setting. Wether you're guiding beginners, refining technique with classical exercises, or leading high-intensity sessions, you will challenge and support members to achieve their best. Duties • Lead group and one-on-one Pilates classes, demonstrating exercises clearly and effectively., • Develop customised programmes based on clients’ fitness levels, goals, and any medical considerations., • Provide personalised feedback and modifications to ensure correct technique and minimise injury risk., • Monitor client progress and adjust programmes accordingly to optimise results., • Educate clients on proper breathing techniques, posture, and core engagement during sessions., • Maintain a clean, organised studio environment, ensuring all equipment is sanitised and well-maintained., • Foster a positive, motivating atmosphere that encourages client retention and engagement., • Keep up-to-date with the latest Pilates practices, industry trends, and health guidelines. Requirements • Strong knowledge of anatomy relevant to Pilates movements and injury prevention., • Excellent communication skills with the ability to motivate diverse clients., • Ability to adapt exercises for clients with varying abilities or medical conditions., • Organised with excellent time management skills to handle multiple classes daily., • Passion for health, fitness, and helping others achieve their wellness goals. This role offers an opportunity to work within a dynamic team dedicated to promoting health through specialised movement practices. The successful candidate will be instrumental in delivering high-quality Pilates instruction that enhances clients’ physical wellbeing and confidence.

    Immediate start!
    Easy apply
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