Process improvement manager jobs in Reino Unido

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We’ll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You’ll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO’s Partners. You’ll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for a talented, high performing and ambitious Director to join the Audit Stream Risk Management (ASRM) team in the Audit Quality Department (AQD) in an exciting period. You will report into the ASRM team Partner and work closely with other members of the ASRM team as well as the other directors in the wider AQD team. The Audit Stream Risk Management team is a growing team and provides support to audit teams when audit risk and contractual issues emerge on audit engagements. You will advise the audit team in resolving the issue to enable them to manage any reputational risks and consistently deliver high quality audits. The role will include providing the teams with proactive support to resolve the issue and involving specialists from the wider AQD team when required. As part of this supportive and knowledgeable team, you’ll have a chance to use and develop your technical skills to solve complex audit risk and contractual issues and contribute to the delivery of high quality audits. Responsibilities • Lead in resolving complex audit stream risk issues that emerge, ensuring a detailed review of audit files is performed, when required, by the senior managers in the team to establish the nature and extent of the risk bringing in specialist support from the wider AQD team as required., • Proactively identify wider risk issues and prevent such risks from crystalising by implementing policies, guidance and training to the audit stream., • Support the ASRM partner on reviewing and monitoring the highest risk audit engagements, known as the Close Monitored List., • Provide oversight to the ASRM team on other audit risks and contractual matters arising from the Audit Stream and ensuring they are satisfactorily resolved., • Lead on projects to ensure that all processes and controls related to audit stream risk management are correctly implemented to support a System of Quality Management, ensuring that any remediation points are addressed., • Support RIs experiencing a challenging inspection or regulatory process., • Contribute to audit quality initiatives led by the wider Audit Quality Improvement Team. You'll be someone with: • Ideas, drive, energy and passion!, • ACA or equivalent qualification with a background in Audit, Methodology or Regulatory oversight, • Recent experience at Senior Manager or Director level on PIE and listed audits or similar file review experience, • Strong technical audit expertise with the ability to identify wider risks, • Ability to challenge, influence, and communicate effectively at senior levels, • A proactive, collaborative mindset and attention to detail You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS3 #TJ-SS3

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities. You’ll also: Strategic Leadership: • Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives., • Lead the ER team, providing direction, support, and development opportunities to ensure high performance., • Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues., • Ensure the ER team delivers timely and pragmatic advice and guidance to the business, ensuring realistic KPI’s are set and objectives are clear., • Ensure the team clearly understands their roles and responsibilities and takes ownership of their actions. Legislation, Policy and Compliance: • Take full ownership of compliance with the firm’s ER allocated ISQM risks and processes including relevant and timely inputs on Rhiza., • Oversee the team’s development and maintenance of ER policies and procedures, ensuring they are legally compliant and reflect best practices., • Provide support and guidance to the Senior ER Manager in their responsibility for ensuring high quality, robust governance of ER processes and procedures, consulting with stakeholders as needed and reviewing as necessary., • Ensure the team provide timely and quality responses to all Tribunal claims and ACAS Early Conciliation by ensuring appropriate consultation with lawyers and decision making escalation to Senior ER Manager and ER lead., • Act as the final escalation point for ER team complex queries and risk-based decisions, being accountable for overall technical decision making within the team. Collaboration and Stakeholder Management: • Build strong, credible relationships, including with the Head of People, members of the People Culture Exec, the Firm’s LT, Partners, HRLT and HR Generalist team acting as a trusted advisor on complex ER matters, providing strategic guidance on risks impacting the firm. Develop and apply commercial solutions to resolve business and employee issues., • Work closely with senior members of internal Ethics, Risk and Legal on improving firm’s culture and governance implementation, developing and maintaining measures to mitigate risk to the firm., • Collaborate with the HR team and other departments to support firmwide and HR strategic projects., • Take ownership of external relationships including external legal advisors and occupational health, to ensure strong commercial relationships to bring knowledge and best practices into the firm. Data and Analytics: • Regularly review key themes and trends identified by the ER Senior Manager and produce data and analytics alongside providing pro-active solutions and recommendations to leadership on complex issues., • Maintain and establish where relevant, key metrics to measure the effectiveness of the ER team and provide reports to key stakeholders on trends and areas for improvement and focus., • Support the Senior ER Manager and ER Managers to ensure accurate data capture in the case management system to meet internal and regulatory reporting requirements. Training and Development: • Coach and develop the ER Senior Manager and ER team where required, fostering a supportive and developmental culture., • Identify ER team training needs and facilitate workshops or training sessions to ensure that the ER team has the necessary skills, knowledge, and behaviours to deliver the best service to the firm. Support the ER Senior Manager in implementing team-building events and a cohesive working environment., • Develop and deliver training to business stakeholders on ER matters where relevant. You’ll be someone with: • Substantial experience of managing complex Employee Relations cases at senior level., • Strong technical and current knowledge of employment law and best practice trends., • Proven experience in building, developing, and leading a team., • High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters., • Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership., • Experience in developing continuous process improvement and encouraging new ways of working., • Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE., • Gravitas to influence all seniority stakeholders with strong communication and influencing skills., • Experience in a professional services and/or regulated environment is advantageous., • Experience using Navex (Ethics point) as a case management system would also be desirable. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #TJ-JB1 #LI-JB1

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Permanent, Shift Based – 4 on 4 off, rotating Days 06:00-18:00 & Nights 18:00-06:00 What you become part of: Coca-Cola European Partners are looking for an established shift manager to manage and organise a large and complex FMCG warehouse operation. Reporting directly to the Distribution GM you will be responsible for the full range of product movements from receipt through to picking, completion of customer deliveries and outgoing inter branch transfers. This is an exciting opportunity for someone to join a fast-moving and professional Warehousing and Distribution environment and to perform a varied role which takes in traditional elements of FLT pallet-handling and combines it with the opportunity to also learn and practise elements of other support functions as well. This is an interesting, challenging and rewarding role well-suited to those who wish to improve their knowledge and skill-base. What to expect: You will have the ability to deliver world class customer service. This will be done by leading, supporting, coaching and developing a team of frontline managers in a challenging environment whilst demonstrating a strong ability to drive operational compliance to process, strong decision making skills and the ability to lead the team effectively under pressure from multiple areas of the business with safety as the highest priority. As the most senior person on shift a significant portion of your time you will be accountable for a variety of business metrics including safety, engagement, cost, process and service with a very clear expectation for delivering year on year improvements in all of these areas and more. Responsibilities include: Conduct start of shift briefs for colleagues Lead and deliver the periodic update to all colleagues on shift Ensure the 12 week labour forecasting plan for Distribution is aligned to the Distribution Budgetary Slot Remit Management of timekeeping and attendance through Kronos for direct reports Accountability of MHE costs and process YTD and use data metrics /analytics to trigger RCA to drive improvements. MHE Investigations Lead the 2 hourly S.I.C. delivering the ‘Why’ and the ‘How’ Coaching your team Lead the GB Network operational morning call for the site and deliver the operational status every morning Brief overview of the last 24 hours and view into next 24 hours. Record & Review of outstanding actions & ongoing situations. Lead Agency Meeting and assess performance vs relevant SLA agreement Ensuring all essential KPI input for shift performance are accurately enter on Planning Tool to demonstrate the relevant data YTD Skills & Essentials: • High Health & Safety standards aligned to an ever evolving environment and is able to demonstrate past achievements, • Team Management and the ability to engage with the team demonstrating one of CCEP’s critical philosophies, • Proven track record for succession planning and performance management, • Strong record of process compliance and improvement, • Ability to develop your direct reports with coaching style aligned to a live operation and deliver performance improvement through wider team members, • Experience in a leadership role, • Can comprehend change management and lead change initiatives, • Project delivery and implementation whilst influencing key stakeholders (once trained in operational rules and routine), • Acceptance of accountability for long term, sustained performance improvement, • The ability to work under pressure whilst managing multiple timed targets simultaneously, • You will maintain high standards of customer service, for internal customers (e.g. manufacturing), external customers (e.g. retailers) and communicate these values to your team, • Experience of working within a unionised environment We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: • Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority, • Proactively contact internal clients and seek further information and any necessary clarifications, • Provide feedback to report writers and respond to any follow-up enquiries, • Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team, • Discuss possible process improvements with management and senior management, • University graduate or equivalent combination of education/experience, • Level 4 qualified – Diploma in Financial Planning/Regulated Financial Planning, • Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification, • Very strong understanding of financial planning principles with a specialism in pension planning, • Very strong understanding of the FCA's COBS requirements for suitability, • Experience in file reviewing personal recommendations for retail clients, • Explain complex issues in writing and face-to-face The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Fisher Investments Europe is looking for an experienced suitability reviewer to join an internal business assurance team. The Opportunity: The PCA group provides regulated financial and investment advice to potential clients and all existing clients in the UK and across Europe. As a Business Assurance Analyst, you will review and assess suitability reports related to money purchase pensions, ISAs, General Investment Accounts, investment bonds (onshore and offshore) and trusts to ensure that all financial and investment advice recommendations are in our clients' best interests and meet internal standards. The Day-to-Day: • Review suitability reports to ensure that any financial and investment advice given to potential and existing clients meet the overarching suitability requirements of the Financial Conduct Authority, • Proactively contact internal clients and seek further information and any necessary clarifications, • Provide feedback to report writers and respond to any follow-up enquiries, • Provide feedback to the Training Program Manager within the PCA group on areas that require further improvement and development in the advice team, • Discuss possible process improvements with management and senior management, • University graduate or equivalent combination of education/experience, • Level 4 qualified – Diploma in Financial Planning/Regulated Financial Planning, • Level 6/Chartered status would be an advantage, as would AF3/G60 PTS qualification, • Very strong understanding of financial planning principles with a specialism in pension planning, • Very strong understanding of the FCA's COBS requirements for suitability, • Experience in file reviewing personal recommendations for retail clients, • Explain complex issues in writing and face-to-face The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Project Manager – Professional Services London | Hybrid (3 days office-based) | Up to £85,000 We are working with a well-established Professional Services organisation to appoint an experienced Project Manager to join their change and transformation function. This is a key role requiring someone who can confidently deliver both IT and non-IT projects end to end, operating in a structured, stakeholder-heavy environment. Experience within Accountancy, Legal, or wider Professional Services is essential. The Role As Project Manager, you will take full ownership of a varied portfolio of projects, from initial scoping and business case through to delivery, handover and benefits realisation. Projects will range across technology change, business process improvement, vendor-led implementations and operational initiatives. You will be comfortable working with senior stakeholders, third-party suppliers and internal teams, ensuring projects are delivered on time, on budget and to the right quality standards. Key Responsibilities • End-to-end delivery of IT and non-IT projects, • Managing multiple workstreams, resources, budgets and timelines, • Driving project governance, reporting, risk and issue management, • Coordinating third-party vendors and outsourced suppliers, • Leading project meetings and steering groups, • Supporting change management, communications and adoption, • Proven experience as a Project Manager delivering full lifecycle projects, • Professional Services sector background is essential (Accountancy, Legal or similar), • Experience managing both technology and business change initiatives, • Strong stakeholder management skills, including senior leadership, • Confident working with external suppliers and partners, • Structured, organised and delivery-focused approach This opportunity would suit a Project Manager who enjoys operating in a professional, partnership-driven environment and who can balance structure with pragmatism. or more information or a confidential discussion, please apply via the link

There’s a permanent opportunity for a Quantity Surveyor to join our Houses of Parliament contract in Westminster, London This role will involve managing cost and commercial aspects of a variety of projects and task orders issued against the service contract. The successful candidate will utilise a mixture of fixed price quotations and the selected schedule of rates (SOR) to put together estimates. Use quantity surveying/measure software to produce final accounts for issuing to our client. Duties will also include management of the WIP for the projects team, assisting in the production estimates and meeting the client QS and auditor to resolve queries and agree accounts for invoicing. The Role Main Responsibilities: • Quantity Take-off: Measuring and quantifying the quantities of Mechanical and Electrical components needed for the project, such as cables, conduits, switches, outlets, lighting fixtures, Pipework, fittings, pumps, vessels and other mechanical or electrical equipment. Complete measured estimates on the measuring software utilised on the contract., • Pricing and Procurement: Obtaining quotes and negotiating prices for materials and equipment from suppliers and subcontractors. Managing the procurement process to ensure timely delivery of components., • Budgeting: Assisting in the preparation and monitoring of project/minor work forecasts and budgets, alongside contract manager and supervisor, ensuring that costs are accurately accounted for., • Cost Control: Monitoring costs and expenses during the project, identifying cost-saving opportunities and potential cost overruns., • Final Account Preparation: Preparing the final account for the mechanical and electrical works, which includes comparing actual costs against estimates and accounting for any variations or changes. Liaise directly with the client QS and auditor to manage and resolve queries., • Communication:Communicate clearly and closely, sharing information and updates regularly to all team members, the client and end users to support the drive for service improvement across the contract., • QSHE: Comply with a no-compromise approach to Health & Safety regulations and PPE and report any near misses or potential hazards., • Learning & Development: Mentor Junior staff/apprentice QS. Provide ongoing development activities to stretch the team and identify specific requirements as part of one to ones and PDR’s., • Any other duties as required / requested by the Contract Manager., • Please note that this is not an exhaustive list, and you may be required to assist the Business with other duties as appropriate. Hours of Work • Monday to Friday, 8.00am-5.00pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Competitive pension contribution, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required Essential: • Previous experience as Quantity Surveyor for M&E contracts (contractor side)., • Qualified Electrical or Mechanical, • Good analytical skills, • Results/ task orientated, attention to detail and accuracy., • IT Literate, • Excellent verbal and written communication skills, • Experience working on Measured Term Contract (MTC), • Excellent time management and organisational skills, • Qualified Electrical and Mechanical., • Experience using CAFM systems., • Asbestos Awareness., • Experience/Knowledge of NEC3 contracts., • An understanding of the requirements of Health and Safety Compliance within an M&E environment, • Knowledge of Mechanical and Electrical installation, maintenance, and inspection, testing and commissioning., • Have a flexible approach., • Understanding of the CDM regulations 2015., • SSSTS/SMSTS qualification. At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Shape the Experience. Elevate the Workplace. Make an Impact. We’re partnering with one of the UK’s most prestigious companies to find an exceptional Assistant Workplace Manager someone who cares deeply about creating safe, welcoming, high-performing workplaces and who’s motivated by the chance to make a genuine impact. This isn’t a reactive FM support role. It’s a visible, people-centric, operationally varied position at the heart of the business, looking after their beautifully designed London offices. If you’re proactive, organised, people-focused, and excited by the blend of operations, service excellence and sustainability, this is an opportunity to grow inside a highly respected business. Why This Role Matters • Workplaces influence culture. They shape collaboration, wellbeing, connection and productivity., • As the Assistant Workplace Manager, you play a central role in ensuring every London workspace delivers exactly that., • You’ll work across two stunning office locations, enjoy wide exposure to teams across the business, and gain hands-on experience across both soft and hard FM. You’ll also be encouraged to bring fresh thinking from innovation trials to sustainability improvements., • This is a role with autonomy, variety and visibility. What You’ll Be Doing Creating Exceptional Workplace Experiences • Be the welcoming, solutions-focused first point of contact for the Facilities Helpdesk, • Log jobs accurately, manage progress, close out actions and produce clear, bespoke reporting, • Keeping Buildings Safe, Compliant & Beautifully Run, • Proactively manage the environment through daily walkarounds, inspections and risk assessments, • Ensure full compliance across H&S, insurance inspections, audits and statutory requirements, • Own day-to-day Hard FM activity and build strong relationships with maintenance partners, • Monitor and support scheduled PPM activity, • Driving Operational Excellence, • Support office moves, space changes, projects and wider team objectives, • Lead your own small projects especially around sustainability, innovation and process improvement, • Assist with financial admin including POs, consumables, job sign-off and contractor payments, • Provide mutual holiday/sickness cover for the Workplace & Facilities Administrator, • Acting as a Trusted Operational Leader, • Support in emergency response situations, including acting as a Fire Warden, • Play an active role in creating an inclusive, safe, connected workplace for all colleagues What We’re Looking For • Experience in a similar Workplace, Facilities or Office Operations role, • Strong communicator able to build positive relationships at every level, • Highly organised with the ability to juggle multiple tasks in a fast-moving environment, • Naturally proactive you don’t wait to be told, you anticipate, • Passion for sustainability, employee wellbeing and inclusive workplaces, • Solid knowledge of commercial building H&S requirements, • IOSH Managing Safely (or willingness to complete it in the first year) What You’ll Gain • Experience across two flagship London workplaces, • Exposure to every part of a major property business, • Autonomy to lead your own projects and trial innovations, • A collaborative team that encourages ideas, ownership and growth, • A role where no two days look the same If you want to develop your career in workplace management inside a world-class business and you’re ready to take ownership, build relationships and drive standards we’d love to hear from you. Apply now and help shape the future workplace experience. Please contact the Maxwell Stephens team on 02071184848, or send your CV to .

Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e. Own the roadmap, implementation, and optimis

We’re growing our workflow transformation team and looking for a Business Analyst who’s excited about technology, process improvement and learning new tools. This is a permanent role. Paying up to £75k Insurance experience is essential You’ll play a key role in supporting and enhancing our clients workflow solution, decisions, and helping the business get the most out of it. You don’t need to be an expert in the tool already — you just need the curiosity, technical mindset and willingness to become one. The current SME (soon to be your manager) will mentor you as you grow into the role. What you’ll do • Analyse business processes and help shape workflow solutions using the Decisions platform, • Become the go-to BA for workflow enhancements, optimisation and user adoption, • Translate business needs into clear requirements and work with the SME/tech team to deliver improvements, • Support troubleshooting, improvements and iterative development, • Collaborate with a strong, supportive and energetic team to drive better ways of working What we’re looking for • A technically minded Business Analyst who enjoys learning new tools, • Someone curious, proactive and teachable, • Strong communicator who can work well with both technical and non-technical stakeholders, • Collaborative, positive and energised by solving problems and improving processes Salary • Up to £75k for an exceptional candidate, • Open to strong applicants at lower salary levels — the right mindset and potential matter most If you’re a Business Analyst who loves technology, wants to grow fast, and is ready to become an expert in a powerful workflow platform, let’s talk. • Apply now or reach out for more details!

Product Manager – Netting London or Dublin | Hybrid We’re continuing to expand our product organisation following our recent acquisition by Ripple, and we’re looking for a Product Manager to take full ownership of our market-leading Netting solution, used by almost 200 global corporates. If you’re motivated by meaningful product ownership, enjoy solving complex commercial challenges, and thrive in close partnership with engineering, this is a role where you’ll make a real impact. Why this role? GTreasury (part of Ripple) has been a trusted leader in treasury management for decades, and we’re now entering an exciting phase of accelerated growth and investment. Our Netting product is widely recognised as best-in-class, and this role gives you the opportunity to become the driving force behind its future direction. You’ll set strategy, shape the roadmap, partner closely with engineering, and make decisions that directly influence how some of the world’s largest corporates manage their intercompany FX and settlement operations. This is a product with depth, scale, and a huge opportunity to evolve. What you’ll be doing • Owning the end-to-end lifecycle of the Netting solution — strategy, roadmap, delivery, and continuous improvement, • Leading product discovery and gathering insights from global corporate customers, • Collaborating daily with engineering, sales, marketing, and customer teams, • Steering go-to-market decisions and influencing commercial outcomes, • Becoming our internal domain expert on intercompany netting, FX workflows, and corporate treasury operations This is an individual contributor role with significant accountability and plenty of room to shape both the product and how our product organisation continues to mature. What we’re looking for You don’t need to come from treasury specifically — strong product craft is what matters most. You’ll be successful here if you have: • 5+ years’ experience as a Product Manager with genuine end-to-end ownership, • Background in B2B SaaS, • A strong, collaborative approach to partnering with engineering, • Experience in financial services, FX, payments, or corporate finance (highly beneficial but not essential), • Curiosity, energy, and the confidence to operate with autonomy If you enjoy complex problem spaces, data-rich domains, and products that drive tangible financial outcomes, you’ll thrive in this role. If this sounds like the right fit — even if you’re not sure you meet every requirement — we’d love to hear from you. We’re happy to talk you through the product, the team, and what to expect throughout the interview process.

AI & Privacy Lead – Consulting Experience Required - London (Hybrid) We are looking for a AI & Privacy Manager to join a Consulting Firm in London. This role is ideal for professionals with a strong background in privacy, data protection, and legal compliance, combined with hands-on consulting experience. You will lead complex client engagements, advise on regulatory strategy, and support the design and implementation of privacy programmes across multiple sectors. Key Responsibilities • Lead and advise clients on global AI & data protection laws and compliance frameworks, • Design and implement AI & privacy governance models, policies, and procedures, • Conduct AI & privacy maturity assessments and deliver strategic improvement plans, • Oversee delivery teams on multi-jurisdictional projects, • Manage relationships with client stakeholders, regulators, and senior leadership, • Support business development and contribute to thought leadership initiatives Experience and Qualifications • Proven experience in AI, privacy and data protection consulting (mandatory), • Strong legal background with expertise in the AI Act, GDPR and global privacy laws, • Experience managing projects across legal, compliance, and technology domains, • Excellent communication and stakeholder management skills, • Fluent in English; additional European languages a plus, • Relevant certifications such as CIPP/E or CIPM are optional Role Type • Full-time, hybrid role based in London, • Flexibility to work from any location globally for up to 3 weeks per year, • Competitive salary, based on experience and role, • 26 days holiday, with the option to accrue more, • Opportunity to work on diverse, high-impact international projects, • Collaborative, values-driven team culture focused on growth and integrity About Us Discover tailored data privacy jobs and recruitment opportunities with Privacy Jobs. As a strategic career partner, we specialize in connecting candidates with roles that align with their expertise and aspirations. With partnerships with clients and top candidates, we ensure that your next career move in data privacy and consulting is fulfilling and aligned with the evolving landscape. Our Process Our screening process assesses candidates' qualities, capabilities, experience, fit, vision, and ambition to ensure they align with our clients' needs. We conduct comprehensive evaluations and in-depth interviews to identify top talent, providing our clients with a curated shortlist of candidates who display the right qualities that our clients look for. The data you provide us with will be processed exclusively for job placement requirements and assessing your application against our clients' requirements. You may withdraw your application at any time by getting in touch with a member of our team, via LinkedIn or contact details found on your website. You may ask us to keep your information on file for any future opportunities. For more information, or for part-time opportunities, get in touch with our team via LinkedIn. Lex Dinamica is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at or through Lex Dinamica is based on substantive ability, objective qualifications, and work ethic – not an individual’s background, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

Lewis Davey is recruiting for an ESG Manager who is competent with on-site client facing roles, comfortable with data and offers knowledge on ESG items. Leading across a portfolio of mixed-assets and working closely with other management teams, the successful candidates will drive ESG performance and embed sustainability best practices into day-to-day operations. As ESG Manager, you will have a holistic knowledge of sustainability and wider environmental, social and governance issues for the built environment. The Role An ESG Manager will be required to deliver services including but not limited to; • Lead the delivery of the client’s ESG strategy across all operational sites, ensuring strategic alignment and performance., • Act as the primary ESG lead for the client, managing all ESG-related communications and initiatives., • Lead ESG performance monitoring, reporting, and improvement initiatives at asset level, including energy, water, waste, air quality, and social value. Ensure robust ESG data governance, including data integrity, consistency, and compliance with privacy regulations., • Social value annual programme and Capex budget. Advise the client team with spend., • Lead ESG-related meetings with internal and external stakeholders, providing strategic guidance and technical insight., • Communicate through formal presentations and reports, produced to high quality standard., • Drive improvement and innovation in sustainability performance across all assets., • Oversee ESG performance at asset level, setting priorities and ensuring implementation of interventions aligned with client goals., • Build and maintain strong relationships with all stakeholders (occupiers, site managers, surveyors and service providers) to embed ESG into operational practices and processes., • Facilitate ESG collaboration with occupiers, including green lease clauses, shared sustainability goals, and joint initiatives., • Develop tenant engagement programmes focused on energy efficiency, wellbeing, and community impact., • Project manage onsite delivery of ESG certifications alongside external consultants as necessary, including but not exclusively, ISO 14001& ISO 50001, NABERS, WELL, Accessibility, and Biodiversity., • Identify opportunities for reuse, recycling, and reduction of embodied carbon., • Support DEI initiatives within property operations, including inclusive design, accessibility audits, and community engagement What you will need to succeed • BSc/BA Degree in Sustainability Environmental Science, or a related discipline (e.g., Geography, Built Environment, Engineering)., • Holds professional qualification (e.g., ISEP, CIWEM, CIBSE, or similar)., • Minimum 3 years of professional experience in sustainability, preferably within the built environment or property management., • Proven experience in managing and analysing sustainability data, including energy, water, waste, carbon emissions, and ESG performance metrics., • Advanced proficiency in Microsoft Office Suite, particularly Excel (e.g., pivot tables, formulas), Word, and PowerPoint., • Strong analytical and communication skills; able to independently prepare and present ESG reports and identify opportunities for process improvement., • Excellent interpersonal skills with the ability to build and maintain effective relationships across diverse stakeholder groups. Please note that we will endeavour to review your application within two weeks and, if there is interest in your candidacy, a Consultant will be in touch. Unfortunately, due to the significant amount of applications we receive, we are unable to provide individual feedback so if you have not heard from us within two weeks, please consider your application unsuccessful. Thank you for your interest. All applications will be subject to Lewis Davey’s privacy policy which can be viewed here: Lewis Davey specialise in recruiting talented people across Town Planning, Cleantech & Sustainability and Environmental industries.

Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role • We are seeking a skilled Project Coordinator to work within our Cyber Security Assurance and Advisory team. The team are responsible for the delivery of industry leading penetration tests, red team engagements, assessment and advisory services, • The Project Coordinator is a key role within the teams that acts as a liaison between the sales team, clients and our team of consultants to arrange, book and help progress engagements. In this role, you will; • Introduce and manage project level communication both internally and externally. This includes Highlight Reports, project logs, exception reports, presenting recommendations, action improvement plans and remedial activity as necessary., • Plan all activities to determine the overall project duration, when activities and events are planned to happen, including the identification of activities and their logical dependencies, estimation of activity durations and billing milestones., • Be responsible for accurate work in progress (WIP) revenue recognition and maximising project profitability and timely billing., • Manage risks to avoid them becoming issues through supporting the planning and resource management functions to ensure projects are delivered effectively and in line with clients’ needs, the contracted service and the required quality/finance/time requirements/limits., • Ensure that all changes made to a project’s scope, time, cost and quality objectives are identified, documented, evaluated, approved, rejected or deferred., • Compliance with company information security policies and procedures, reporting incidents and ensuring necessary security procedures or activities are completed. This is an exciting opportunity for a skilled Project Coordinator to apply their skills and experience to the exciting world of Cyber Security and grow your professional breadth in a supportive yet dynamic environment. Role Requirements • Proven experience in Project management experience in a technology company, • Project governance, planning, control, monitoring, • Management of project budgets in excess of £10k, • Financial reporting including revenue recognition, gross margin, billing milestones & resource utilisation., • Excellent problem solving skills applying appropriate analysis methods and techniques. Actively assisting the team in creating such artefacts to a high quality standard., • Self-managing and pro-active, • Focus on quality and detail, • Prince II methodologies and the appropriate application of these methods, • Good project management discipline, • Good attention to detail, • Financially astute, • Good business acumen, • Ability to analyse data sets, draw conclusions and present recommendations back to the business or customers., • Good networker, • Good communication at all levels, • Team player, • Excellent prioritisations skills, • Initiative and proactive, • Customer focused, • Practical and hands on, • Flexible/Agile in approach, happy with ambiguity and change., • Proficient in the use of MS Office, • Prince II foundation (desired), • Prince II practitioner (desired), • ITIL Foundation. (desired) What Makes Us Great Six Degrees has been honoured as an ENEI Silver TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment – our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we’ve created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we’ve got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We’re also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family! Apply today at 6dg.co.uk.

A leading consumer-facing organisation in the UK and Ireland is seeking an experienced Operational Excellence Manager to join its Transformation team. This role sits at the heart of an enterprise-wide transformation agenda, linking strategic intent to operational delivery and embedding a culture of continuous improvement across functions. What you will do • Champion Lean, Six Sigma and related continuous improvement approaches across the organisation., • Facilitate process mapping, root cause analysis and redesign workshops to remove waste and improve performance., • Translate strategic objectives into clear, integrated execution plans and support cross-functional delivery through to embedding and benefits realisation., • Support governance and performance management, including risk management, value tracking and high-quality reporting for senior stakeholders., • Enhance the utilisation of portfolio and project management tools, processes, and standards., • Partner with PMO, Portfolio and Change teams, as well as external partners and suppliers, to drive alignment, engagement and delivery., • Identify, track and help resolve top-level dependencies across in-flight initiatives, including capacity considerations., • Provide outside-in perspectives on best practice in operational excellence and transformation delivery. What you will bring • Proven experience in operational excellence, transformation or strategy roles, with demonstrable delivery of measurable outcomes., • Strong working knowledge of continuous improvement methods and tools (Lean, Six Sigma, Agile)., • Experience designing and executing delivery plans, with sound governance, risk and benefits management., • Analytical capability, including performance tracking, insight generation and stakeholder-ready reporting., • Strong stakeholder engagement skills and ability to influence across a matrixed environment., • A hands-on delivery mindset with the ability to operate effectively in ambiguity and drive practical outcomes.

We are currently partnering with a specialist Insurance Broker to recruit a Strategic Project and Change Manager. The successful candidate will responsible for both the planning and execution of complex projects and the delivery of change management activities. Responsibilities include but are not limited to: • Partner with the Head of Strategic Change to scope, govern, and deliver strategic change initiatives, • Develop and manage end-to-end project plans, covering scope, timelines, budgets, resources, and dependencies, • Lead project delivery to ensure outcomes are achieved on time, within budget, and to agreed quality standards, • Identify, manage, and mitigate project risks, issues, and dependencies, • Maintain strong project governance, including reporting, performance tracking, and stakeholder updates, • Design and deliver change management strategies addressing people, process, and technology impacts, • Conduct stakeholder analysis, change impact, and readiness assessments to support successful transitions, • Develop and oversee training, communications, and adoption plans for new systems and ways of working, • Act as a key liaison across cross-functional teams, facilitating workshops and decision-making forums, • Ensure all initiatives align with strategic priorities, driving continuous improvement and innovation in delivery methods The ideal candidate should have: • Solid background working within the Insurance market, ideally Lloyd’s, Broking or Speciality., • Strong understanding of project and change management principles, methodologies, and tools., • Demonstrated ability to influence and collaborate with diverse groups of people

• Job Title – 6mths Fixed Term Contract Operations Analyst - Listed Derivatives & Futures & Options Operations, • Working Model – In Office (4:1 Days Model) 4 Days in the Office and 1 Day WFH (London Office)., • Compensation - £65,000 to £70,000 (GBP) fixed base salary + benefits + discretionary bonus (pro rata over 6mths), • RIGHT TO WORK - Full UK Right to Work – no restrictions to work up till June 2026. (Applicants must have an approved PSV - Post Study Visa, valid till June 2026 to be considered for this role). A multi asset hedge fund in London is looking to hire a Fixed Term Contract Operations Analyst - Hedge Fund, to support its Listed Derivatives & Futures & Options Operations Middle Office Trading Operations team in London on a Fixed Term Contract up till end June 2026 in London. This is a unique opportunity for Fixed Term Contract Operations Analyst - Hedge Fund, to support a fund that is undertaking a major migration and therefore looking to hire on a Fixed Term Contract till end of June 2026. The project is due to last for up to till end of June 2026, and the business is looking to augment Operation support to the front office by hiring experienced ETD Derivatives / F&O Operations Analyst with experience across trade Operations, coupled with the opportunity to support projects. The business is looking for Ops Middle Office ETD Derivatives trade settlements experience, covering processes, procedures, systems within Trading Operations and looking for for hires with advanced IT skills in Excel and Python to be based in London office. The business covers all traded assets classes, ETD, (Futures & Options products. More about the Hedge Fund Trading Operations Group - · The business has seen double digit growth over the last few years, and on for another profitable year and openly expanding its assets under management and investment strategies. · Products covered – ETD & Futures & Options. · The role will be diverse in nature, covering ETD Derivatives Middle Office Trade Operations, trade affirmations, trade enrichment (reconciliations / settlements) and trade life cycle management (trade journals / – ETD options, expires operations). · The business is genuinely focused on cross training and supporting Trade Operations Analyst with expertise in one or more assets classes, across ETD Derivatives. Due to the high performing nature of this fund, the business is looking for Operations / Middle Office Analyst to move into the buy side. Prerequisite Requirements - Fixed Term Contract Operations Analyst - Hedge Fund, till end of June 2026. · You must have 3-8 years experience Trading Operations - covering life cycle management trade processing. Candidates must have direct life cycle event processing experience- this will be covered in the 1st screening call. First hand experience across - the following Options / Expires, Middle Office Trading Operations, working for Hedge Fund, Tier 1 Investment Bank, or top tier Investment Manager or High Frequency Trading Firm. · Working Product Knowledge across ETD Derivatives is required, and any Advanced Excel VBA (Macros) is highly desirable · Systems Coverage across Ops Platforms, Advanced Excel (edit and write Macros) and Python. · Prior proven experience and examples do projects and process improvements that you have led, to drive operational excellence, efficiencies, generate cost savings and improve accuracy. · A positive attitude of continuous improvement and clear examples to reflect his in you CV. · Excellent written and verbal communications skills. Compensation package - £60,000 to £70,000 base salary + benefits (Fixed Term Contract) If you are looking to work for the top fund in London, apply now! Applicants are asked to clearly present their transferable skills, experience, and academic qualifications. Applicants must have full UK Right to Work – up till June 2026. No Sponsorship is offered.

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

Operations Manager We have a fantastic opportunity for an experience Operations Manager with a high attention to detail and solid experience of ISO27001 to assist with ISO standards to ensure compliance and prepare for ongoing certification. Strong Process development and improvement experience is essential for this position The Operations Manager is a crucial figure within the organisation. Dealing with stakeholders across the business, the Operations Manager ensures that the organisation runs smoothly, with all aspects of the business being dealt with as efficiently as possible. Location: New Malden, KT3 Hours: Full-time (37.5 hours) Salary: £35,000 - £40,000 + Benefits and 3 Volunteering days per year What does this entail? It requires someone who displays exemplary attention to detail and a drive to deliver but is also empathetic and understands that our business is about our people. This requires the individual to wear multiple hats and juggle competing priorities, all while remaining calm and maintaining a sense of humour. Experience in a fast-paced SME will be hugely beneficial. It is a challenging and rewarding role for someone who is looking to make an impact in a growing business. Key responsibilities • Process development and improvement., • Ensure the project management system reflects the needs of the business and is amended as required., • Assist with ISO standards (9001/14001/27001), ensure compliance and prepare for ongoing certification., • Monitor, manage, and report on company NPS score., • Attend departmental meetings to ensure compliance and address issues., • Update and monitor reports ensuring accuracy and highlighting potential issues., • Monitor and ensure tasks are carried out in a timely manner., • Work with external stakeholders (e,g, clients, lawyers, government agencies) to ensure compliance and pass on actions to internal contacts., • Complete sales operations tasks, • Manage supplier/client documentation and negotiate terms where appropriate., • Monitor inboxes and ensure any actions are delegated to the relevant parties., • Monitor client feedback and ensure the appropriate steps are taken to address issues., • Manage the AdobeSign account to ensure effective use., • Proofreading documents to ensure accuracy., • Manage all aspects of the office (e.g. recycling, office sundries and cleaning)., • Order gifts for clients/colleagues as required.

ABOUT THE HOUSE OF CREED The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Purpose of the role We are seeking a highly skilled Demand Planner / Forecasting Analyst for an initial 6 month contract. This role requires strong analytical capability, sound commercial understanding, and the ability to collaborate effectively across global teams. Key Responsibilities Forecasting & Planning • Develop accurate 12–18 month demand forecasts using advanced Excel tools and consumption data., • Align forecasts with market activities, product launches, and commercial initiatives., • Provide precise demand inputs to the factory for production planning, including new product development and gifting. Inventory & Order Management • Manage monthly customer order allocations in line with stock and production availability., • Produce weekly stock reports, highlighting out-of-stock items and replenishment dates., • Forecast repeat orders to support optimal stock levels. Analysis & Continuous Improvement • Reconcile historical demand plans and sales forecasts at SKU and customer level., • Analyse sales trends and stock levels for a defined customer base., • Support cross-functional teams with stock and supply queries., • Participate in customer and factory meetings, providing data and insights., • Contribute to process enhancement across forecasting, reporting, and S&OP. Requirements • Minimum 3 years’ experience in forecasting or analytical roles within a fast-paced environment., • Strong understanding of stock allocation and end-to-end supply chain processes., • ERP experience (D365 preferred)., • Solid experience in S&OP execution., • Advanced Excel skills with the ability to interpret large data sets and identify actions., • Strong organisational skills and the ability to manage multiple priorities independently., • Professional communication skills, both written and verbal., • High level of accuracy, attention to detail, and follow-through., • Commitment to working with global teams and diverse markets. Cross-Functional Collaboration Regular interaction with: • Commercial Analysts, • Business Development, • Customer Service, • Manufacturing & Factory, • Finance, • Digital & E-commerce, • Marketing, • As well as distributors, affiliates, retailers, and e-commerce partners. Competencies • Strong business acumen and analytical capability, • Operational discipline and integrity, • Customer focus and market awareness, • Adaptability in fast-moving environments, • Independent workload management, • Continuous improvement mindset, • Effective relationship-building and collaboration Candidates who demonstrate precision, professionalism, and a deep understanding of demand planning in a luxury environment will excel in this role. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Project Manager - Construction - HV - EV Charging Infrastructure - Remote • Car/Car Allowance, • Bonus London HQ My EV Charging client is looking for a Construction Project Manager with expertise in High Voltage (HV) to join their project delivery team within the rapidly growing EV charging sector. In this role, you will be responsible for the end-to-end management of EV charging site construction, ensuring each project is delivered on time, within budget, and to the highest safety standards. You will manage multiple sites simultaneously, taking them from pre-construction planning through to live operation and handover to the operational team. While this is a home-based role, travel across the UK will be required for site inspections, contractor management, and team meetings. Key Responsibilities: • Lead and manage the full construction process for EV charging sites, with a specific focus on HV infrastructure., • Ensure strict adherence to CDM 2015 regulations and all relevant health, safety, and environmental guidelines, • Oversee HV electrical systems and civil engineering requirements, coordinating with contractors to ensure correct and timely installation, • Develop and manage detailed work programs for each project, tracking progress, costs, and resource allocation, • Conduct thorough site inspections and audits to ensure compliance with technical specifications and safety standards, • Act as the main point of contact for contractors, ensuring effective communication and collaboration to resolve on-site challenges, • Ensure all project documentation is accurately maintained, from project initiation through to O&M handover, • Manage hardware deliveries to ensure availability aligns with project timelines, • Provide accurate cost control and budgeting throughout the construction phase, • Experience in construction or project management, with significant experience in HV systems., • Proven track record in delivering large-scale infrastructure projects, ideally within the energy, utilities, or EV charging sectors, • Strong knowledge of CDM 2015 regulations, with experience reviewing and implementing RAMS and CPPs, • SMSTS certified (or equivalent), • Degree in Civil Engineering, Electrical Engineering, or related field (preferred), • Experience managing contractors and large-scale construction projects, • Excellent communication and organizational skills, with the ability to manage multiple projects concurrently, • Highly motivated with a proactive approach to problem-solving and decision-making, • Full UK driving license and right to work in the UK If this role is of interest, please apply directly or share your CV to

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We are seeking a skilled and experienced Amazon Paid Media Manager to join our team., • The ideal candidate will have a minimum of 4 years of proven experience in managing and optimizing Amazon Paid Media campaigns., • As an Amazon Paid Media Manager, you will play a crucial role in driving the success of our e-commerce business by strategically managing and optimizing our Amazon advertising efforts. Key Responsibilities: • Media Ownership: Build, manage, and optimise all Amazon Ads (Sponsored Products, Brands, Display, and DSP) to achieve ROAS, ACoS, and revenue targets., • Seller Central Management: Maintain and optimise campaigns, listings, and product data directly within Seller Central,ensuring everything from budgets to bids to catalogue data is accurate and optimised, • Strategic Execution: Work with the Amazon EU Lead to design and deliver a cohesive media plan that supports both short-term sales goals and long-term brand growth., • Search & Conversion Optimisation: Leverage keyword analysis, category insights, and competitive data to improve ranking and conversion., • Creative Collaboration: Partner with the brand and content teams to test and optimise assets in paid media campaigns., • Performance Analysis: Build weekly and monthly media performance dashboards, delivering actionable insights and recommendations., • Experience managing Amazon 3P accounts through Seller Central., • Deep experience in Amazon Advertising, including campaign setup, optimisation, and reporting., • Strong analytical skills with comfort using Helium10, Pacvue, JungleScout, or similar tools., • Experience scaling revenue in consumer brands (ideally supplements, beauty, or pet care). Campaign Strategy and Planning: • Develop and execute effective Amazon PPC strategies aligned with overall business objectives., • Conduct thorough keyword research and analysis to identify relevant and high-performing keywords., • Create and manage comprehensive PPC campaigns, ad groups, and keywords to maximize ROI. Budget Management: • Set, monitor, and optimize advertising budgets to ensure efficient allocation of resources., • Implement bidding strategies to achieve target ACoS (Advertising Cost of Sales) and other key performance indicators. Ad Creative and Copywriting: • Collaborate with the creative team to develop compelling ad creatives that resonate with the target audience., • Write persuasive and engaging ad copy to increase click-through rates and conversions. Performance Analysis and Reporting: • Regularly analyze campaign performance metrics and key performance indicators., • Provide insightful reports and actionable recommendations to enhance campaign performance., • Utilize analytics tools to track and measure the success of campaigns. Competitor Analysis: • Stay informed about industry trends and competitive landscape., • Conduct competitor analysis to identify opportunities and areas for improvement. Continuous Optimization: • Implement A/B testing strategies for ad creatives, targeting, and bidding., • Stay abreast of Amazon algorithm changes and update strategies accordingly. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • Minimum of 3-4 years of hands-on experience in managing Amazon PPC campaigns., • DSP experience would be a big plus too., • Proven track record of improving ACoS, conversion rates, and overall campaign performance., • In-depth knowledge of Amazon Advertising platform and best practices., • Strong analytical skills with proficiency in data interpretation and reporting., • Excellent communication and collaboration skills., • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

HR Operations Manager - 12 Month FTC Up to £120,000 plus bonus. Hybrid working, based in London. Catalyst Partners are excited to be working exclusively with a global FS business based in London to source a HR Ops Manager on a fixed term basis. This is a complex role with global scope. You will be leading & managing the full HR Ops process end to end and manage multiple stakeholders. Responsibilities: • Full BAU management for HR Operations., • Management of employee life cycle., • Focus on process improvement and optimization where necessary., • Support on any complex systems changes or integration points, • Management of complex stakeholders. Requirements: • FS Background aka a clear track record as a HR Ops Manager/Leader for FS businesses is essential., • Experience working in regulatory environment is preferred., • Workday experience is preferred., • CIPP Qualification is preferred. Please apply or reach out to Taylor at Catalyst Partners for further info.

My global client, operating multiple business lines, is hiring a Group People Technology Manager to own its people technology strategy and HR systems landscape. This high-impact role sits at the heart of the People function, driving digital transformation, employee experience and HR data insights. Key Responsibilities Technology Strategy & Delivery • Lead the development and execution of a global people technology roadmap., • Drive system integration and automation to improve employee experience and data flow., • Lead enhancements and tooling initiatives to support global process execution., • Establish governance standards and ensure compliance with data privacy and security protocols., • Oversee bespoke and legacy systems in operational environments., • Lead the implementation of AI-driven HR solutions to enhance efficiency and experience., • Identify and automate key HR processes, ensuring scalability and compliance. Essential Experience • 5–7 years in HR systems (3+ years with SuccessFactors)., • Proven HR digital transformation and data management., • Experience in a large-scale, preferably multinational organisation., • Power BI, Power Automate, Microsoft Forms/Copilot highly desirable., • Strong stakeholder skills and agile, customer-focused mindset. If this matches your expertise, apply now – I'll follow up with shortlisted candidates.

Client Implementations Manager Financial Services | London | Hybrid (3 days office) £65,000 + very competitive bonus A leading Financial Services organisation is seeking a Client Implementations Manager to play a key role in delivering client onboarding projects and wider business change initiatives across a busy operations and service-focused division. This is a non-technical, operations-driven role requiring strong project management skills within Financial Services. The Role Reporting to the Head of Client Implementations & Change, you will manage the successful onboarding of clients onto the organisation’s dealing and custody services platform. In addition, you will help deliver a range of business change initiatives—from requirements gathering and testing through to go-live and project closure. A major focus of the role is maintaining strong project governance, ensuring all change is delivered in a controlled and compliant manner. You will work closely with operations, technology, risk, compliance, and external auditors to support a robust control framework and drive continuous improvement. Key Responsibilities • Lead and manage client onboarding and implementation projects end-to-end., • Ensure all projects follow the organisation’s project management and governance framework., • Coordinate requirements, data migration, process changes and sign-off activities., • Partner closely with technology teams to ensure requirements are understood, built correctly and tested thoroughly., • Deliver clear and consistent project updates to internal and external stakeholders., • Manage operational governance and control activities across the business area., • Oversee operational resilience initiatives, ensuring alignment with regulatory and industry expectations., • Support business change initiatives, including requirements gathering and process improvement., • Drive a strong client-centric culture and ensure positive client outcomes., • Build and maintain strong relationships across operations, technology, risk and external parties., • 3–4 years of project management experience within Financial Services (non-technical)., • Strong organisational skills with the ability to manage multiple projects simultaneously., • Excellent communication skills and confidence engaging senior stakeholders and clients., • High attention to detail and a disciplined approach to project governance., • Experience working with control frameworks, risk management or compliance is beneficial., • PMP / PRINCE2 certification is desirable.

Project Manager • Contract Duration: Until 31/03/2026, • Location: Hybrid (2 days a week in Farringdon or Sheffield), • Job Type: Contract Join our team at Reed Professional Services, a management consultancy specialising in IT and financial services. We are seeking an experienced Project Manager to work with the Technology Commercial team. This role involves supporting key projects within a prestigious, long-standing UK organisation. Day-to-day of the role: • Lead end-to-end delivery of projects involving SAP or finance systems, ensuring scope, timelines, and budgets are met., • Identify, track, and manage interdependencies across projects and workstreams to mitigate risks and ensure seamless delivery., • Maintain robust governance, providing clear reporting on progress, risks, and issues to key business stakeholders., • Proactively identify risks and implement mitigation strategies to keep projects on track., • Champion best practices in project and change management, contributing to process improvements and lessons learned., • Understand the drivers to enable others to perform; show empathy but equally set clear, unambiguous targets that individuals, teams, and suppliers are held accountable to. Required Skills & Qualifications: • Proven track record of delivering complex projects in large organisations., • Strong experience in stakeholder engagement, communication planning, and driving cultural/behavioural change., • Hands-on experience with SAP implementations or finance transformation projects., • Exceptional ability to influence and manage multiple senior stakeholders., • Skilled in identifying and managing cross-project dependencies., • Familiarity with Agile and Waterfall delivery approaches., • Desirable: Experience in Agile/Lean teams using SCRUM, KANBAN, XP; Continuous Improvement; Microsoft Project, Jira, HP Application Lifecycle Management, and MS Office tools; Supplier Management. Benefits: • Opportunity to work in a hybrid model, • Engage with high-profile projects in a renowned organisation. To apply for this Project Manager position, please submit your CV and a member of the Reed Professional Services Team will be in touch

HaysMac is an award winning firm of chartered accountants and tax advisors, with over 40 partners and over 600 staff. Providing advice to entrepreneurs, fast-growing and owner-managed businesses, charities and not for profit organisations across the UK and internationally. The Projects and Change Manager will lead and deliver medium to large-scale technology and business process change projects, ensuring successful outcomes aligned with organisational objectives. The role will focus on digital transformation initiatives, system implementations, and process optimisation, while embedding change management principles across the organisation. Key Responsibilities • Lead the planning, execution, and delivery of technology-focused projects, ensuring they are completed on time, within scope, and to budget., • Champion organisational change initiatives, working collaboratively with business stakeholders to redesign and optimise processes where required., • Develop comprehensive project and change management plans, including timelines, resource allocation, risk management, and communication strategies., • Act as the primary point of contact between technical teams, business units, and external partners, ensuring effective and transparent communication., • Identify and manage risks, issues, and dependencies across project and change activities, proactively developing mitigation strategies., • Monitor project progress, prepare regular updates for leadership, and ensure all documentation is maintained to a high standard., • Prepare and maintain realistic project plans and documentation, providing accurate progress reports to stakeholders., • Facilitate workshops and training sessions to support stakeholder engagement and adoption of new technologies and processes., • Implement change control procedures and manage dependencies effectively., • Promote best practices in project and change management, contributing to the continuous improvement of methodologies and tools within the team. Key Requirements • Proven experience in project management and change management, with a focus on technology-driven transformations., • Demonstrable track record of successfully delivering medium to large-scale projects in complex organisational environments., • Strong understanding of business process analysis, redesign, and optimisation., • Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organisation., • Proficiency in project management methodologies (e.g., PRINCE2, Agile) and change management frameworks (e.g., ADKAR, Prosci) is highly desirable., • Analytical and problem-solving mindset, with strong organisational and time management skills., • Ability to manage multiple priorities and work effectively under pressure., • Excellent communication and stakeholder management skills., • Ability to manage budgets and resources effectively., • Relevant degree or professional qualification in project management, business, or a related field is preferred. Personal Attributes • Adaptable and resilient in a fast-paced and ever-changing environment., • Pro-active and collaborative team player with a proactive and positive attitude., • Committed to fostering a culture of continuous improvement and innovation. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation. We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, please email .

Head of Street Works – Major Utilities Infrastructure Programme • Salary: £80,000 – £85,000 + package, • Location: Watford (Hybrid) Overview An outstanding opportunity has arisen for a senior street works professional to take a pivotal client-side leadership role within a flagship utilities infrastructure programme based in Watford, supporting the wider North London network. This position will act on behalf of a major network operator to ensure the smooth coordination, compliance, and performance of all street works activities across a large-scale gas network renewal and new connections project. The role will suit an experienced professional with a strong background in utilities street works, permitting, and stakeholder engagement — particularly across London’s complex highways and urban environments. The Role As Head of Street Works, you will lead all aspects of street works delivery for the regional programme, ensuring that works are planned, coordinated, and executed safely, efficiently, and in full compliance with statutory regulations. You’ll serve as the senior interface between the client organisation, delivery contractors, local authorities, and other statutory undertakers to ensure that all street works run seamlessly and with minimal disruption to the public. Key Responsibilities: • Lead the end-to-end coordination of all street works across the North London network, ensuring compliance with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), and London Permit Scheme (LoPS)., • Act as the client’s representative for all street works interfaces between delivery contractors, local authorities, and other utilities., • Manage performance targets for permits, reinstatement quality, overruns, and defect rates., • Oversee permit applications and approvals, engaging proactively with highway authorities to prevent conflicts and delays., • Ensure compliance with the Specification for the Reinstatement of Openings in Highways (SROH), traffic management standards, and safety requirements., • Develop and maintain strong relationships with Transport for London, borough councils, and other statutory undertakers to coordinate activities and resolve issues., • Use systems such as Street Manager, Symology, or Elgin/One.Network to monitor progress and report performance to senior stakeholders., • Conduct contractor audits and drive continuous improvement through collaborative working and innovation., • Identify process enhancements and introduce digital tools or alternative working methods to improve efficiency and reduce disruption., • Provide leadership and mentoring to internal teams and contractor partners. Experience & Skills Required • Proven experience in street works management within utilities, highways, or local authority sectors., • Comprehensive understanding of NRSWA, Traffic Management Act, LoPS, and SROH., • Proficient in street works management systems and data-driven performance reporting. PLEASE NOTE You must be living and authorised to work in the UK to be eligible for this role as Visa sponsorship isn’t available. If you are interested in this position, please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on 01332 653 911 All live vacancies are posted via The Resolute Group home page on LinkedIn. If this role isn’t right for you, please follow us on LinkedIn for live updates. All correspondence will be dealt with in the strictest of confidence.

We are seeking a Senior Workplace Facilities Manager to oversee a multi-site workplace portfolio for our Facilities Management client. The role leads a Workplace Team to deliver an excellent customer experience while ensuring full compliance with Health & Safety, Security, and operational standards. The successful candidate will drive service improvements and support team development. Key Responsibilities Operational Management • Lead and support a multi-site Workplace Team, ensuring all services meet required standards., • Act as deputy to the Workplace Operations Manager., • Maintain accurate workplace records, documentation, and compliance reporting., • Monitor KPIs, SLAs, and contractor performance., • Coordinate cleaning, catering, maintenance, and other essential services., • Contribute to the development of future FM processes and systems. Data & Reporting • Maintain workplace management systems with accurate data., • Produce reports on occupancy, usage, and service performance., • Assist with budgeting, invoicing, and expense tracking. Communication & Coordination • Act as the main point of contact for workplace queries., • Manage supplier relationships and internal communications. Health, Safety & ESG • Maintain H&S documentation and support audits., • Support sustainability and waste management initiatives., • Ensure full compliance with H&S and environmental policies. Process Improvement • Identify opportunities to enhance efficiency and introduce best practices., • Support implementation of new workplace technologies and initiatives. Qualifications & Experience • Experience managing multi-site offices with FM and budget responsibility., • Strong contract and supplier management skills., • Previous line management experience., • Strong data analysis and reporting abilities., • Excellent communication and stakeholder management skills., • Proficiency in Microsoft Office., • IOSH Managing Safely; IWFM Level 5+; NEBOSH preferred. Key Competencies • Attention to detail, • Problem solving, • Collaboration, • Time management, • Customer service focus

Technical Project Manager 📍 West London | FMCG Technical Project Manager – Food & Beverage Are you a delivery-focused technical project manager with a knack for bringing new products and packaging innovations to life? We’re looking for someone to lead cross-functional projects across NPD and EPD, ensuring everything runs on time, on budget, and to the highest quality standards. What you’ll do: • Lead end-to-end technical projects from planning through to delivery and post-project review., • Act as the go-to technical liaison across Product, Quality, Operations, Supply Chain, Brand, and external partners., • Drive continuous improvement, process efficiencies, cost optimisation, and sustainability initiatives., • Manage budgets, risks, and stakeholders while keeping projects on track., • Ensure all technical deliverables meet regulatory, quality, and brand standards. You’ll bring: • Project management experience in food & drink manufacturing, • Proven track record managing technical projects like NPD launches, co-packer transitions, or packaging roll-outs., • Strong skills in planning, risk management, stakeholder engagement, and change control., • Hands-on understanding of manufacturing lines, packaging processes, and quality/food safety standards.

Company Description Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. Recognized by the Financial Times as one of the UK’s Leading Management Consultants 2024, Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences – helping them to positively transform into modern, innovative organizations that thrive in a sustainable way. In 2024, we received the UK’s Great Place to Work accreditation, and we are proud to have been recognized in the following Best Workplaces categories: Large Organizations, Wellbeing, Development and Best Workplace for Women. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the Financial Services Advisory team will present new opportunities for you to make a positive impact as we embark on securing major international accounts to support our growth in international markets. This will mean working with our FTSE100 clients on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Your role as an Associate Partner with extensive experience working in the Wealth and Asset Management field means being a key player to lead and drive the development of the Financial Services practice in terms of: • Business Development: Be a subject matter expert, lead and support sales activity to include full lifecycle from pre-sales support, identification of opportunities & scope the delivery phase of engagements., • Client Engagement Lead: Lead high-impact client engagements across the Wealth and Asset Management sector, overseeing delivery of transformation initiatives, operating model redesign, and strategic advisory engagements. Act as a trusted partner to senior stakeholders, helping them navigate evolving client expectations, regulatory pressures, and digital disruption., • Thought leadership & proposition ownership: Be a key voice in our WAM community internally and externally, developing WAM related propositions, approaches to common client challenges, sharing knowledge and creating thought leadership and marketing materials that support sales efforts., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework. Qualifications Whilst we do not expect candidates to meet every criterion, we're looking for individuals with strong foundations in operations and/or technology-led transformation, and relevant experience across a significant majority of the following areas: • Solid foundations in consulting skills with significant experience in external client-facing consulting or equivalent roles within the Wealth and Asset Management sector., • Proven track record of selling consulting services (account planning, pitching to clients, proposals, value proposition development)., • Solid network of contacts within Financial Services., • Excellent interpersonal skills at all levels of an organization, experience in managing and leading teams, developing and coaching the wider consulting team., • Proven background leading Transformation Programmes and strong acumen enhancing advisory credibility., • Domain Knowledge - Wealth Asset Management (ideally experience in some or all of the following areas) :, • Operating model best practice and target operating model design and delivery;, • Front, middle and back-office systems and operations, inc. fund accounting, custody, transfer agency, etc., • End to end lifecycle of vendor / outsource partner strategy through to implementation;, • Data strategy, data and application architecture and artificial intelligence use cases in the sector;, • M&A support and execution within the sector;, • Retail and institutional distribution;, • Different asset classes such as public and private assets, hedge funds, and UCITs. Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Continuous Improvement & Operational Excellence Manager We're gategroup—the world's largest airline caterer. We feed millions of passengers annually across 200+ locations. Now we need someone to make us leaner, faster, and better. What You'll Do • Fix what's broken. Streamline what's clunky. Roll out best practice across our aviation and rail catering operations. You'll use Lean, Six Sigma, and proper problem-solving tools to drive real improvements in quality, cost, and delivery., • Conduct problem-solving and root cause analysis using tools such as process mapping, Kaizen, value stream mapping, SMED, Poka-yoke, FMEA, cause & effect analysis, and 5S to eliminate inefficiencies and defects, • Develops and implements performance management systems that will help to measure and manage operational performance, compliance and quality, • Partners with facilities operations managers, shift team leaders (in the operation) and compliance colleagues to plan and execute operational and tactical improvements, • Drives development and rollout of technology tools into the operation, • Partner with ops managers and shift leaders to identify waste, implement tech solutions, and embed our gateOPEX programme. Mentor teams, run kaizen events, analyse data, and deliver measurable wins. This isn't desk-bound consultancy—you'll be on-site, getting your hands dirty, making change stick. What You'll Need Essential: • Proven track record using Lean/CI tools in manufacturing, pharma, healthcare, engineering, or automotive, • Management or supervisory experience, • GCSE Maths/Science, • Strong grasp of production systems (ERP, supply chain, planning), • Ability to influence, coach, and get diverse teams pulling in the same direction Desirable: • Lean Six Sigma certification (Green or Black Belt), • Engineering or technical degree, • Project management credentials Why Join? Career progression that's real (people genuinely move up, across, and internationally). Work that fits your life. A global brand with local impact. And the satisfaction of fixing things that actually matter. Interested? Apply now.

We are looking for a Performance and Compliance Manager to join our Selfridges contract in Central London The main function of the role is to support the performance of a key contract through the production of reports, management / support of KPI / SLA performance and implementation of business improvement activities to show continuous improvement. Role and Responsibilities • Doing the basics brilliantly a guiding principle of the business and drives every activity., • This position will support the Account Manager, and Helpdesk in the running of a key Account, and will involve:, • Review the performance monitoring model for the account in relation to the running and operational of the day-to-day helpdesk/scheduling activities and interaction with the operational teams., • To monitor, action, and ensure adherence to SLA/KPIs for both planned and reactive maintenance, • Educating, training, and supporting the account teams in the performance model and ways to improve performance / communication., • Supporting the design of business processes for the scheduling of Planned and reactive tasks., • Developing and issuing performance and operational reporting., • Attending and contributing to internal and external performance meetings, • Acting as the central coordinator for business improvement with regards to schedule and KPI adherence, • To have a very good knowledge of CAFM systems / pay mech and performance reporting / management, • Always Safety First -- To ensure compliance to all relevant statutory duties under the Health and Safety at Work Act, details of which are listed within the Company’s Health and Safety Policy. Core Competencies (Experience, Knowledge, Communications and Working Relationships) • Quality orientation – e.g., shows awareness of goals & standards. Follows through to ensure that quality & productivity standards are met., • Action orientation – Demonstrates a readiness to make decisions, take the initiative and originate action., • Planning and organising – Organises and schedules event's, activates and resources. Monitors timescales and plans, • Specialist knowledge – Understands technical or professional aspects of work and continually maintains technical knowledge., • Resilience – Maintains effective work behaviour in the face of setbacks or pressure. Remains calm, stable and in control of themselves., • Oral communication - Speaks clearly, fluently & in a compelling manner to both individuals & groups., • Written communication - Writes in a clear & concise manner, using appropriate grammar, style and language for the reader., • Problem solving & analysis – Analyses issues & breaks them down into their component parts. Makes systematic & rational judgements based on relevant information., • Flexibility – Successfully adapts to changing demands and conditions., • Commercial Awareness – Understands and applies commercial and financial principles. Views issues in terms of costs, profits, markets and added value., • Extensive experience with facilities management / CAFM systems, such as Concept / Planon / Maximo, • Good, rounded experience of facilities management operational activities, hard services, • Familiarity with process improvement techniques are desirable, but not required., • Good communicator at all levels, • Good problem-solving ability Knowledge • Advanced to expert Microsoft Excel skills are essential., • A good comprehension of engineer scheduling is required., • A reasonable to intermediate understanding of process management is required., • A thoroughly adept communicator, with the ability to convey complex concepts in simple language., • Personable and empathetic, with the ability to engage with managers at all levels within the organisation (ranging from the Business Unit Director to the engineering team)., • Technically minded, with the ability to recognise information technology solutions to solve operational constraints., • Process oriented, with the understanding that most business problems can be analysed through understanding business process., • Solutions oriented, providing explanations and proposed resolutions to problems rather than purely identifying problems. We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.

HR Caseworker – Wellbeing (12‑month FTC) Salary: £40,000 – £45,000 per annum plus benefits Sector: Charity Location: London Hours: Full time, 36 hours per week, hybrid working Interviews: January 2026 Overview We are recruiting for a national charity based in central London for a 12-month fixed-term HR Caseworker – Wellbeing. This role is an exciting opportunity for someone passionate about supporting colleagues and promoting wellbeing in the workplace. The postholder will work within the HR/Wellbeing team to manage wellbeing casework, balancing procedural fairness with empathy, ensuring compliance with employment law, internal policies, and best practice. The role involves managing sensitive and complex wellbeing matters, maintaining accurate and confidential records, supporting financial and administrative processes, promoting wellbeing events and initiatives, and contributing to projects that deliver the charity’s broader wellbeing strategy. This is an excellent role for a confident, proactive HR professional who wants to make a real difference to colleague experience and organisational culture. Key Responsibilities Wellbeing Case Management • Provide advice and guidance to managers and colleagues on wellbeing and absence matters, ensuring legal compliance and compassionate handling., • Manage individual wellbeing and absence cases with professionalism and discretion., • Collaborate with HR colleagues to provide consistent, joined-up advice across the organisation., • Work with the Wellbeing Manager(s) to review, update, and maintain wellbeing policies and resources to ensure alignment with employment law and internal procedures., • Promote wellbeing policies and procedures and guide managers and staff in their use., • Support the development and enhancement of wellbeing resources according to agreed project plans., • Manage the shared wellbeing inbox, responding to routine queries and escalating sensitive or complex issues as appropriate., • Administer financial processes linked to wellbeing, including liaising with suppliers and the finance team., • Support, coordinate, and promote wellbeing events, workshops, and seminars alongside Wellbeing Managers and HR colleagues., • Contribute to initiatives that raise awareness of wellbeing and encourage a positive organisational culture. You will need • Degree-level education or equivalent., • Associate CIPD membership or working towards it (desirable)., • Strong knowledge of employment law and its application to HR and wellbeing case management., • Experience managing complex HR and wellbeing queries with tact and diplomacy., • Evidence of ongoing professional development in HR or wellbeing., • Strong generalist HR administration skills and experience in project delivery., • Ability to develop clear guidance materials and information resources., • Confidence in adapting content for intranet/website use., • High attention to detail and strong data management skills., • Genuine interest in workplace wellbeing and its impact on colleagues., • Excellent interpersonal, written, and verbal communication skills., • Strong organisational and planning skills, able to manage competing priorities., • High proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive)., • Ability to handle sensitive and confidential matters with discretion., • A collaborative, flexible, and proactive approach to work., • Professionalism, positivity, and commitment to continuous learning and improvement. Application If you have the skills and experience required for this role, please submit your CV for immediate review.

Senior Sourcing Manager up to £78,000 DOE North London I am currently recruiting for an experienced Sourcing Manager to join a leading national retailer within their Commercial team in the central office in North London You will be responsible for maximising the growth in both sales & profitability while maintaining a strategic business focus to ensure continued development within the own brand buying department. Some of your duties will include; • Develop and manage the Sourcing strategy for the specified categories within own brand, • Building & maintaining strong relationships with suppliers, • Understand key cost drivers (and impacts) within your category and continuously identify opportunities for improvement, • Full responsibility of negotiation of cost price increases and ensuring timelines are communicated throughout the process., • Continue to work collaboratively with current suppliers on reducing COGS and expand the range opportunities, • Maintain outstanding levels of supplier service and work seamlessly with internal departments to resolve and issues promptly., • Always seeking new suppliers to deliver a stronger commercial offer than current suppliers, or to supply new / alternate products and categories to the business, • Analysing sales figures to plan successful future lines with the own brand team., • Working closely with the new product development teams to maintain quality levels within products., • Presenting reports, figures and trend information to the Senior Management team Key requirements for the role; • Proven previous Buying / Procurement / Sourcing experience within a fast-moving FMCG / Food environment., • Ability to influence and negotiate effectively., • Able to adapt swiftly in a fast paced, ever changing retail market., • Excellent communication skills and the ability to liaise effectively at all levels, • Excellent understanding of all MS Office products. If you think you have the right experience and looking for a new opportunity to develop your career with a leading national retailer, then get in touch and apply today

HR Operations Leader: Workday – 4 days in the office We’re working with a global trading organisation who are looking to appoint a highly capable HR Operations Manager to join their growing People & Technology function. This is a fantastic opportunity for someone who loves HR systems, data, and process improvement — and wants to be part of a high-performing, forward-thinking environment. What the role involves You’ll play a key role in supporting regional and global HR operations, with a strong focus on systems, data accuracy, reporting and workflow optimisation. This is a hands-on role for someone who genuinely enjoys the mechanics of HR operations and technology. What we’re looking for • Workday experience (essential). You must have hands-on experience with Workday from an HR operations perspective., • Advanced Excel skills. Comfortable with pivot tables, lookups and complex analysis; exposure to Power Query, Power BI or Power Automate is a bonus., • Global or regional HR Ops experience. Ideally global, but strong EMEA or APAC experience will also be considered., • A real enthusiasm for HR technology, continuous improvement and efficient processes., • ServiceNow experience is helpful but not essential. If you’re an HR operations professional with a passion for Workday, data and process improvement, we’d love to hear from you. Please apply, we’d love to hear from you.

Our client is a reputable international law firm retaining many FTSE 100 clients, they are now looking for a collaborative and professional Recruitment Manager, to join their wider HR team on a permanent basis. Managing all recruitment end to end, whilst building strong working relationships with stakeholders and Hiring Manager's. Key Duties Include: • Be accountable for the fee earning and business support recruitment processes through the entire lifecycle, including permanent, interim hires, graduates/trainees and apprentices., • Support the Recruitment Adviser on advising hiring managers on appropriate selection techniques., • Lead the continuous development and improvement of recruitment practices and processes and provide innovative solutions to resourcing challenges., • Ensure strong diversity and inclusion practices throughout the recruitment process, supporting and encouraging managers when needed, whilst complying with all relevant employment or other law, including data protection compliance and GDPR., • Manage the Digital Legal Delivery UK, US & EMEA recruitment budget, tracking return on investment from recruitment initiatives and activities., • Seek to recruit the best available talent in the market, including attracting 'passive' candidates through channels other than traditional recruitment agencies and through constant improvement of our approach to selection., • Supporting the Recruitment Adviser in driving direct sourcing to achieve savings targets, reviewed annually., • Ensure that we are maximising the return on our investment in LinkedIn and other direct channels. The Recruitment Manager will ideally have a 3 years’ in-house legal recruitment experience, preferably within another law firm or professional services, along with a sound understanding of current recruitment trends. It is essential to demonstrate strong influencing & negotiating skills while being able to work in a high-pressured environment and make sound commercial decisions. Any experience of leading junior team members will be advantageous. The right candidate will possess a strategic approach and be proficient in LinkedIn Recruiter. The Recruitment Manager will be a confident, pro-active professional with an innovative and credible approach.

Manufacturing Engineering Manager Orion is partnered with a leading manufacturing organisation that specialises in pneumatic and hydraulic products, dedicated to delivering high-quality, innovative, and sustainable solutions. The Role of the Manufacturing Engineering Manager: They are seeking a dynamic Manufacturing Engineering Manager to lead all engineering activities across various production processes. This pivotal role involves ensuring processes, tooling, automation, and equipment consistently produce high-quality components efficiently and safely. The manager will oversee process optimisation, develop engineering strategies, enhance automation, and drive technical excellence while leading a team. Responsibilities of the Manufacturing Engineering Manager: • Lead all engineering activities to ensure safe, efficient, and high-quality manufacturing operations., • Manage process optimisation, automation enhancements, and process controls across multiple products., • Drive continuous improvement initiatives., • Collaborate with Production, Quality, Maintenance, and Planning teams to support stable operations and growth., • Lead safety initiatives, risk assessments, and ensure compliance with statutory and internal safety standards., • Support troubleshooting and resolution of complex technical issues related to processes and equipment., • Develop and implement automation strategies to improve process control and reduce operator dependency. Requirements of the Manufacturing Engineering Manager: • Proven experience in a manufacturing engineering leadership role within high-volume production environments., • Experience leading automation projects or process optimisation initiatives., • Strong troubleshooting skills using structured engineering methods., • Demonstrated ability in process validation, capability studies, and documentation., • Ability to interpret technical drawings, specifications, and automation requirements. Benefits for the Manufacturing Engineering Manager: • Competitive salary and benefits package., • Annual Bonus, • Company matched pension up to 8%

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Assistant responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Assistant candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job Title Asset Manager Department Warehouse Contract Full time, permanent Hours Full time, Mon – Fri OVERVIEW Eclipse Presentations Ltd is an industry leader in live event production, where we craft unforgettable experiences for clients through our cutting-edge audio-visual and scenic solutions. Our dedicated team of professionals brings exceptional events to life in all scales and formats. Currently, we are seeking an organised, detail-oriented Asset Manager to join our team and ensure the smooth execution of events through efficient management of our warehouse. The Asset Manager is responsible for the strategic and operational oversight of all company technical assets, ensuring efficient lifecycle management, accurate stock control, and continuous improvement in shortage resolution across the business. This role leads a team of Stock Controllers and is accountable for maintaining robust asset management processes, implementing new technologies such as RFID, and ensuring scheduled stock takes, PAT testing, and compliance activities are delivered throughout the year. The post-holder will work proactively with internal teams to drive efficiency, reduce asset-related disruption, and uphold quality standards across all warehouse operations. MAIN DUTIES & RESPONSIBILITIES Leadership & Team Management • Manage, develop, and support the team of Stock Controllers, ensuring consistent performance, training, and professional development., • Oversee daily stock control operations, ensuring accuracy, efficiency, and adherence to warehouse procedures., • Own and lead the improvement of the shortage resolution procedure, ensuring issues are identified early, communicated clearly, and resolved rapidly., • Analyse recurring shortages, identify root causes, and implement process improvements to prevent future operational disruption., • Maintain full oversight of all company assets, including allocation, movement, condition, quality, and lifecycle planning., • Ensure maintenance, servicing, and testing of all stock (including PAT, LOLER, PUWER, and other compliance requirements) are scheduled, tracked, and completed within required timeframes., • Lead the planning and rollout of RFID (or other asset-tracking technology), working with internal teams and suppliers to ensure successful implementation., • Develop new processes and documentation to integrate RFID into daily warehouse operations., • Oversee relationships with external repair partners, ensuring timely and efficient movement, repair, and return of equipment., • Support the assessment and approval of parts purchases to minimise unnecessary sub-hire., • Approve and manage sub-hire decisions for equipment shortages, ensuring cost efficiency and suitability for purpose., • Ensure full compliance with company Health & Safety obligations and promote a safe working environment., • Build and maintain strong working relationships with all departments to support smooth operational delivery., • Undertake any additional duties required by the Warehouse Management Team to support the effective delivery of Warehouse services. Other Relevant Information • The Asset Manager may be required to undertake on-call duties during agreed periods, which may include occasional weekend, evening, or overnight work depending on operational needs. Our Commitment to Diversity: We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability. Why Join Us: At Eclipse, we are committed to fostering a diverse and dynamic work environment where personal and professional growth is encouraged. You'll play an important role in our events’ preparation and delivery, helping us maintain our leading position in the live events industry. Ready to drive your career forward in the thrilling world of live events? Apply for our Asset Manager role today!

Operations Manager, UK (Full Time, Onsite: Borehamwood) Location: North London (Borehamwood, Hertfordshire) Department: Operations Reports to: Managing Director Type: Full-time, Permanent Workplace: On-site About Us Orange Amps has been a pioneering force in guitar and bass amplification since 1968. Known as the best British guitar amplifier manufacturer for both design and build, we proudly dominate the world’s stages and studios. The world’s greatest rock icons, including Jimmy Page, Stevie Wonder, James Brown, Fleetwood Mac, Oasis, Madonna, Jim Root and Geddy Lee are proud to stand in front of the unmistakable iconic brand and rely upon its unique tone. Today, that same obsession with sound goes beyond the stage. Alongside our world-famous amps, we produce record players, hi-fi systems and headphones for music lovers who want their audio to sound as good as it feels. Whether you're spinning vinyl, streaming in the living room or tracking demos in the studio, Orange is built to bring music to life. About the Role A rare opportunity has emerged for an experienced and responsible Operations Manager to lead and evolve the operational function of our UK business. Based from our global head office, this is a strategic, process-driven role responsible for designing and implementing new workflows, optimising efficiency across Operations, Logistics, and Customer Service, and ensuring our UK operations run with consistency, accuracy, and scalability. You will oversee a small, close-knit, on-site team while also leading in site management, inventory management, demand planning, ERP management, company compliance, and process improvement. This role is ideal for someone who has experience in these areas and can balance hands-on operational management with strong strategic thinking and systems-level improvement. Key Responsibilities Strategic Operational Leadership • Develop, implement, and refine operational processes that increase efficiency, consistency, and quality across the UK business., • Identify bottlenecks, inefficiencies, and system gaps, then design actionable solutions with measurable outcomes., • Lead continuous improvement initiatives across operations, logistics, customer service, stock management, and cross-team communication., • Act as a key operational partner to senior leadership, contributing to long-term planning and organisational strategy., • Create daily trackers and monthly performance reports on operational activity, progress, and trends. Team Leadership & People Development • Manage, motivate, and mentor a small operations team, setting clear priorities, KPIs, and performance expectations., • Foster a supportive culture that also encourages accountability, continuous improvement, and cross-functional collaboration., • Train team members on new processes, SOPs, and systems. Inventory, Supply Chain, & Demand Planning • Oversee UK stock management, inventory accuracy, supply forecasting, and replenishment., • Review demand planning processes to improve alignment with sales patterns, seasonality, lead times, and production schedules., • Ensure efficient stock movement, stock-taking, booking-in accuracy, and root-cause analysis for stock variances., • Improve buying and purchase process for inventory and part procurement., • Explore and activate additional 3PL support to support business needs. ERP Systems, & Digital Process Ownership • Act as a UK lead in a small team for the introduction of our new ERP system planned for 2026, including configuration, data accuracy, and workflow automation., • Drive our new ERP project from an operational perspective, ensuring improved functionality and user adoption., • Enhance integration between our new ERP (Dynamics), Shopify, CRM (Zoho, Hubspot etc.), and operational processes to streamline workloads and reduce manual tasks., • Own ERP process templates, system rules, and data governance standards. Cross-department Workflow Improvement • Redesign processes that impact multiple teams, including Sales, Customer Service, Marketing, Warehouse, and Production., • Standardise workflows for customer enquiries, orders, logistics, product handling, and returns., • Ensure that operational decisions support better customer experiences and smoother internal communication. Compliance & Safety Reporting • Ensure operational compliance with UK regulations including health & safety, WEEE, general safety in the workplace standards, and environmental obligations., • Maintain and update company compliance and internal process manuals., • Oversee operational reporting (stock, KPIs, supply forecasts, workflow performance). About You Essential Skills and Experience • Proven experience in operations management, supply chain, or process-led leadership roles., • Demonstrated ability to create and implement new processes that improve efficiency and reduce manual workload., • Strong experience with ERP systems (Microsoft 365 Dynamics preferred)., • Skilled in stock management, forecasting, demand planning, and inventory control., • Excellent analytical skills with a data-driven approach to decision-making., • Experience dealing with different cultures and contacts in different time zones., • Strong leadership qualities with experience managing small, multidisciplinary teams., • Comfortable working across logistics, customer service, sales operations, and production support., • Great team player and believer in the importance of culture in a business, • Music lover (although you do not need to be a player!) Desirable • Experience with Zoho or similar CRM platforms and support desk software., • Familiarity with hardware, consumer electronics, or technical product environments., • Knowledge of UK compliance (WEEE, safety regulations, product handling)., • Experience leading system upgrades or digital transformation projects. What We Offer • A strategic role with high autonomy and the opportunity to shape how the UK operation functions., • A significant voice in our company process design, operational strategy, and long-term improvements., • A collaborative environment with strong cross-team involvement and international exposure., • Professional development opportunities across operations and leadership.

Job Description – HR and Operations Administrator Overview The HR and Operations Administrator plays a vital role in supporting the smooth, efficient, and compassionate running of veterinary practices closely with Practice Managers, Ops Manager, and HR Manager. This role ensures that key operational, administrative, and communication functions are delivered to a high standard. This role requires exceptional organisational skills, strong communication, and the ability to work across multiple practices with professionalism and a positive, solutions-focused approach. Key Responsibilities Administrative Support • Provide comprehensive day-to-day administrative support in doing the Rota across all sites, • Maintain accurate internal records across HR, finance, compliance, and operations, • Support with the coordination of staff planning for events Operational Coordination • Assist with the flow of information between practices, ensuring teams have the resources, updates, and guidance they need., • Support onboarding and integration when new staff members join, ensuring smooth transition and consistent standards., • Monitor compliance tasks (e.g., health & safety, equipment checks, practice audits) and ensure practices complete required actions within set timelines., • Liaise with clinical staff, support teams, suppliers, and external partners to resolve Rota queries promptly. Financial Administration • Process invoices, purchase orders, and expenses in line with financial procedures., • Support payroll administration by collating timesheets, rota updates, and attendance records. Human Resources Support • Support recruitment administration, including advertising roles, scheduling interviews, and managing communication with candidates., • Assist with onboarding tasks such as preparing induction packs, ensuring documentation is complete, and updating personnel records., • Maintain accurate HR data, including absence logs, training records, and compliance documents. Skills & Experience Required Essential • Strong administrative experience, ideally across multiple sites or departments., • Must be comfortable with working in practices, as the role will be in person, • must be happy with travelling to multiple sites, • Experience with Rotas and Rota Management, • Excellent organisational and time-management skills with the ability to prioritise effectively., • Confident IT skills, including proficiency with Excel, Word, and digital management systems., • High attention to detail and consistent accuracy., • Strong written and verbal communication skills., • Ability to work independently whilst remaining a collaborative team player., • Professional handling of confidential or sensitive information. Desirable • Experience within a veterinary, healthcare, or service-led environment., • Understanding of clinical operations and regulatory requirements., • Experience supporting remote or field-based teams. Personal Attributes • Positive and solutions-focused approach., • Calm under pressure and adaptable to changing priorities., • Friendly, approachable, and supportive when working with practice teams., • Strong sense of ownership and accountability., • Committed to upholding the values of Virtue Vets: compassion, integrity, collaboration, and continuous improvement. Working Hours & Benefits • Full-time, typically Monday–Friday, with some weekend work needed around events., • Access to Virtue Vets' employee benefits, professional development opportunities, and discounted veterinary care for personal pets.

Currie & Brown are looking for a Senior Design Manger to join our dynamic Infrastructure team in London. Principal accountabilities • Deliver effective design management on individual projects., • Develop the project scope to satisfy the business need and support the business case., • Develop the design for external design consultants, ensuring that the design contract is implemented and effectively managed through the design process., • Seek safe and cost-effective design solutions to meet project requirements, working closely with Engineering Team to align designs to Relevant Technical Standards or to agree concessions from the standards we required., • Manage external design consultants, ensuring that design outputs are reviewed, co-ordinated and meet quality requirements., • Define, in collaboration with the Asset Information Team and other stakeholders as required, the asset information requirements within the Employers Information Requirements for both design and construction contracts, • Monitor, coordinate and provide technical input to any design changes throughout the construction and handover stages., • Support the wider project team and CDM Advisor discharge Client’s statutory duties as a Principal Designer where applicable., • Support the technical evaluation of potential contractors and consultants as required., • Support the continuous improvement of project delivery (including design management) processes and procedures and implement process improvements as these are developed., • Support the Project Manager as required with stakeholder management to support the delivery of projects, having consideration for the balance between operational disruption and project costs., • Support the Construction Management Team with management of safety and quality on site, ensuring that the construction on site aligns with the design and that quality testing meets necessary requirements., • Support the effective commissioning and handover of projects through review of as-built information, ensuring quality and completeness and what is delivered against contractual requirements., • Ensure compliance with all legal and statutory obligations applicable to this role, including all standards and code compliance and required planning permissions., • Educated to Degree level preferably Mechanical or Electrical Engineering, • Qualifications – Charted Member of a recognised Engineering Institute highly desirable., • Experience (typically associated with 5 to 8 years’ experience) in engineering design or design management on large infrastructure projects or multi-year programmes of work with a value typically in excess of £15m., • Experience (typically associated with 1 to 3 years’ experience) of leading small teams of up to 2 to 3 people desirable., • Experience of managing multiple, interfacing, concurrent design projects desirable., • Good understanding of the importance of controlling and managing the project close out and handover process., • Good understanding of Health Safety & Environmental issues associated with the construction industry., • Strong practical problem-solving skills., • Good understanding of construction techniques and constructability issues., • Good understanding of monitoring the management of quality., • Knowledge and understanding of NEC suite of contracts desirable. Experience of preparation of project manager instructions and respond to Contractor Claims desirable., • Personal resilience and the ability to manage ambiguity., • CSCS (Construction Skills Certification Scheme) card.

We are partnered with a digital consultancy whose renowned global end client is seeking an experienced Contract Project Manager / Consultant to support a busy HR and Employee Relations function. This role requires strong organisational skills, confidence working with data, and the ability to ensure smooth operations across a multi-disciplinary team. We are looking for a Project Manager with experience operating across end-to-end project delivery, who is very comfortable working with data teams to ensure smooth delivery from start to finish. Key Responsibilities • Oversee day-to-day activity within the team, ensuring all members are carrying out their responsibilities effectively., • Work closely with internal units on cases involving restaurant compliments, complaints, and HR-related issues logged via the People Services Helpdesk., • Manage the case-severity tiering process, including escalation of Tier 3 cases requiring external investigation., • Support finance-related tasks, including advanced Excel work (pivot tables, analysis, reporting)., • Conduct regular data analysis to support operational decisions and reporting needs., • Provide project support across planning, workflow improvement, and cross-team coordination., • Previous experience in project management, consulting, or a similar operational role., • Strong understanding of HR or Employee Relations processes (desirable)., • Confident working with financial data and large datasets., • Excellent communication skills and the ability to liaise with multiple stakeholders., • A proactive, problem-solving mindset with the ability to hit the ground running. Contract Details • £400 per day, Outside IR35, • 6-month contract with view to extend to 12 months, • Hybrid, London office once per week, • Immediate start, • Interviews to be concluded by the end of the week If you are an experienced Contract Project Consultant with a background in consulting and HR functions, we want to hear from you!

Centre of Excellence Manager Top-tier US law firm is recruiting a Centre of Excellence Manager to drive user adoption and enhance user experience in their London office. You will be responsible for overseeing the day-to-day operations of post-implementation support and leading strategic initiatives that improve organizational effectiveness in the London and Paris offices. • Salary to £100,000 + generous employee benefits, • £100 monthly employee contribution that can be used for lunch or other expenses, • Free lunch every Wednesday, discretionary bonuses, and more!, • 09:30-17:30 (Monday-Friday), • Hybrid working (4 days in the office / 1 day WFH) Key Responsibilities of the Centre of Excellence Manager: • Oversee post-implementation support operations to ensure that newly deployed technologies and process changes are successfully adopted and fully integrated, • Drive user adoption and engagement by implementing feedback mechanisms, usage tracking, and targeted enablement strategies to increase satisfaction and productivity, • Troubleshoot and triage user-reported issues and customization requests, managing resolution workflows and escalating to business-as-usual (BAU) teams or vendors as needed, • Lead cross-functional initiatives across Practice Groups, Departments, and the broader Firm to improve people, processes, and technology in support of strategic objectives, • Conduct post-implementation reviews and collaborate with Portfolio Owners to assess return on investment and ensure continued alignment with business needs, • Support organizational change efforts through stakeholder engagement, communications planning, and risk mitigation, • Report to the Director of the Centre of Excellence and provide ongoing insight into initiative progress, technology effectiveness, and opportunities for improvement Skills & Requirements of the Centre of Excellence Manager: • Previous experience with legal technology working within a law firm, • Proven experience in project management, including the use of tracking tools and structured methodologies, • Strong background in post-implementation support, user adoption, and change management within a professional services or enterprise environment, • Demonstrated success in leading cross-functional initiatives focused on improving efficiency, user experience, and bottom-line performance

Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: • IT Service Management or Change Management roles., • Proven track record in managing end-to-end change processes within complex IT environments., • Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness., • Exposure to DevOps, CI/CD pipelines, and Agile delivery models., • Strong understanding of IT infrastructure, applications, and cloud environments., • Proficiency in ITSM tools (e.g. ServiceNow)., • Knowledge of risk assessment methodologies and impact analysis., • Ability to interpret metrics and reporting dashboards for continuous improvement., • Leadership and facilitation skills (e.g., chairing CAB meetings)., • Stakeholder management and communication skills for cross-functional collaboration., • Analytical and problem-solving abilities for root cause analysis and process optimisation. Change Governance & Execution • Own and manage the end-to-end IT change management process, • including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives., • Chair Change Advisory Board (CAB) meetings, • to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities., • Collaborate with technical teams, business units, and risk/compliance functions, • to evaluate change impact and associated risks, enabling informed decision-making., • Ensure changes are implemented within agreed change windows and operational readiness standards, • to minimize service disruption and maintain business continuity. Compliance & Risk Management • Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards, • (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches., • Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes, • to provide full traceability and support regulatory and audit requirements., • Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts, • to reduce risk exposure and prevent recurrence of incidents., • Support internal and external audits by providing evidence of change governance and traceability, • to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement • Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence, • to provide visibility and inform performance improvement initiatives., • Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field., • ITIL® Certification (Intermediate or Expert level) with a focus on Change Management., • Familiarity with COBIT® and other IT governance frameworks is a plus. Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.