Buscar empleo: 109 ofertas de trabajo de process improvement en Wembley (noviembre 2026)

About Us HERFLAT LTD provides professional business and management consultancy services, helping businesses improve operational efficiency, develop growth strategies, optimise business models and enhance customer value. We are seeking a motivated and analytical Management Consultant to join our team. Key Responsibilities • Analyse clients’ business operations, organisational structures and management processes to identify areas for improvement., • Develop business strategies, operational improvement plans and growth recommendations., • Conduct market research, competitor analysis and business performance assessments., • Advise clients on business model innovation, customer engagement and market positioning., • Support the implementation of management strategies and business improvement projects., • Prepare business reports, strategic proposals and presentations for clients., • Work closely with clients and stakeholders to understand business requirements and deliver practical solutions., • Monitor project progress and evaluate the effectiveness of implemented recommendations. Requirements • Degree in Business Management, Business Administration, Economics or a related field, or equivalent professional experience., • Previous experience in management consulting, business analysis or business operations is preferred., • Strong analytical, problem-solving and strategic planning skills., • Excellent written and verbal communication skills., • Ability to manage multiple projects and work independently., • Proficiency in Microsoft Office, particularly Excel and PowerPoint., • Strong organisational skills and attention to detail., • Chinese language skills are an advantage, but not essential. How to Apply Please submit your CV and a brief cover letter outlining your relevant experience. Company Website: https://www.herflat.co.uk/

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Incipio Group Limited

Deputy General Manager @ Wolves of Tokyo

Lead the Pack at Wolves of Tokyo! We are seeking an outstanding Deputy General Manager with a love for elevated dining experiences in stunning surroundings. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan's drinking culture. Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant-garde, and every night feels cinematic. Split across two stunning floors, with an exquisite Private Dining Room offering breathtaking views over West London, Wolves of Tokyo is a world of dynamic, immersive experiences. We are searching for an inspiring leader to embody this vibrant brand, guiding their team on an unforgettable journey while crafting a service that is as thrilling as it is refined-elevated, electrifying, and endlessly engaging. The Role: As Deputy General Manager, you'll be key to the running and success of Wolves of Tokyo. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room as well as a bar space. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Japanese culture, dining and sake desirable. ++Benefits & Best Bits++ Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Huge bonus potential Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service ++Incipio & Inclusivity++ We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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Gracee

Order Fulfilment & Customer Service Assistant Immediate start

Fashion Jewellery Business | Immediate Start | Long-Term Position We are looking for a reliable, enthusiastic and responsible team member to join our small, friendly team at Gracee, with an immediate start. If you have a genuine interest in fashion and jewellery, enjoy working in a busy environment and take pride in providing excellent customer service, we would love to hear from you. Key Responsibilities • Process and fulfil daily B2B customer orders using our iPad system efficiently., • Answer customer telephone calls when required, communicating professionally and providing friendly, helpful customer service., • Handle customer returns, exchanges and replacements., • Keep the warehouse organised, sort incoming deliveries and monitor stock levels, reporting any shortages or low-stock items using our stock management system., • Work closely with a small, supportive team, maintaining high standards of accuracy and attention to detail., • Be willing to learn, take feedback on board and help with other day-to-day tasks when needed. Requirements • Fluent English, both spoken and written, is essential., • Basic Microsoft Excel skills are essential., • Reliable, responsible and well organised, with a positive and proactive attitude., • Confident in communicating with customers over the telephone and by email., • Able to work efficiently and accurately in a busy environment., • A good team player who is willing to learn, improve and develop within the role., • Previous experience in retail, order processing, warehouse or customer service is preferred but not essential. Full training will be provided. Working Hours • Monday to Friday, 9:00 am – 5:00 pm., • Weekends and Bank Holidays off. Location Based near Canons Park, Stanmore, with convenient access to public transport. What We Offer • A friendly and supportive working environment within a small team., • A stable, full-time, long-term position., • Training and opportunities to develop your skills and responsibilities., • An immediate start for the right candidate. If you are enthusiastic, dependable and looking for a long-term opportunity with a growing fashion jewellery business, we would love to hear from you!

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We are looking for a highly organised and results-driven IT Project Manager to lead technical projects involving software engineering, AI training data, and workflow automation. The successful candidate will coordinate technical teams, manage project delivery, maintain high-quality standards, and ensure projects are completed on time. Key Responsibilities • Manage projects from planning through to successful delivery., • Coordinate software engineers, technical experts, reviewers, and stakeholders., • Oversee data workflows, quality assurance, and project performance., • Improve processes through automation and continuous improvement., • Monitor project timelines, productivity, quality, and delivery targets., • Develop clear project specifications, guidelines, and quality standards., • Communicate with clients and internal teams to ensure project objectives are met.

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Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.

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AR ASSETS PRIVATE LIMITED

Sales Account Manager

Develop and implement sales strategies to increase revenue from AR Pay’s merchant services, card payment terminals, payment gateways and Merchant Cash Advance facilities. Assess prospective clients’ business requirements and financial information to support appropriate Merchant Cash Advance referrals and applications. Identify and acquire new business clients across hospitality, retail, wholesale and other commercial sectors, particularly hotels and restaurants. Build and maintain relationships with existing merchants, assess their payment processing needs and recommend suitable solutions to improve retention. Supervise junior sales staff, ensuring they understand AR Pay’s merchant services, payment solutions and sales procedures. Monitor sales targets, revenue, client acquisition and account performance, preparing reports to identify growth opportunities.

Westbourne, Westminster

SENIOR DOG WALKER AND OPERATIONS ASSISTANT IMPORTANT - PLEASE READ BEFORE APPLYING Professional dog handling experience is an essential requirements for this position. Applicants must have previous professional experience working as a dog walker for an established dog walking company, or as a professional dog trainer. This position is not suitable for applicants whose experience is limited to caring for their own dogs or those belonging to family members or friends. Professional dog walking requires confidence, practical handling skills, an understanding of canine behaviour and the ability to safely manage unfamiliar dogs in different environments. As you will be independently responsible for clients' pets without their owners present, previous professional experience handling other people's dogs is essential. CYCLING REQUIREMENT Applicants must: • Own or have reliable access to a bike, Lime, Forest, • Be a confident cyclist on London roads, • Be comfortable cycling between client bookings within their assigned working area OPERATIONS & ADMINISTRATION Previous experience in business operations or administration is not essential. We are looking for an experienced professional dog walker or trainer who is organised, reliable, proactive and willing to learn. Training will be provided to help the successful candidate gradually develop into an Operations Assistant role, supporting client management, scheduling, staff coordination, and general business administration. ABOUT THE ROLE London Pet Club is looking for a reliable, organised and experienced dog walker to join our growing team as a Senior Dog Walker & Operations Assistant. This is an exciting opportunity for someone with professional dog handling experience, who is interested in progressing into an operational and administrative role within a professional pet care company. We are particularly interested in candidates who enjoy working with dogs, but are also eager to develop new skills, take on additional responsibilities and learn about the day-to-day management of a pet care business. Initially, your primary responsibilities will involve professional dog walking and pet care. As you become familiar with London Pet Club's services, clients and operating procedures, you will gradually be trained to assist with administration, staff coordination, client relationships and daily business operations. You will work closely with the business owner, with opportunities to develop your responsibilities as your experience and confidence grow. We are looking for someone who takes initiative, demonstrates excellent judgement, is dependable and has a genuine interest in growing with the business. KEY RESPONSIBILITIES Dog Walking & Pet Care • Provide professional dog walking services for clients across London, • Safely manage individual and group walks of up to 4 dogs, • Understand and confidently manage different dog breeds, personalities, behaviours and needs, • Follow individual care instructions, walking routines and safety procedures, • Provide regular updates and communicate professionally with clients, • Assist with daytime pet sitting, home visits and occasional overnight assignments, • Support new client introductions and meet-and-greet appointments, • Maintain high standards of animal welfare, safety and professionalism OPERATIONS & ADMINISTRATION As you develop within the role, you will be trained to assist with: • Coordinating daily dog walking schedules and staff assignments, • Managing client enquiries via telephone, email and messaging platforms, • Maintaining accurate client records, pet profiles and booking information, • Assisting with new client onboarding and service arrangements, • Supporting staff recruitment, interviews, onboarding and training, • Monitoring service delivery and ensuring company standards are maintained.l, • Assisting with general administration, marketing and social media activities, • Supporting the organisation of daily business operations, • Identifying opportunities to improve efficiency, processes and customer experience CLIENT RELATIONSHIPS & SERVICE STANDARDS • Build and maintain positive, professional relationships with clients and their pets, • Represent London Pet Club to a consistently high standard, • Demonstrate discretion, professionalism and excellent communication, • Help ensure clients receive a reliable, personalised and high-quality service WORKING HOURS & AVAILABILITY • Up to 20 hours per week, depending on client bookings and business requirements, • Applicants must have availability Monday–Friday between 7am and 4pm, • Occasional evening, weekend and overnight pet sitting opportunities, • Flexibility is essential due to the nature of our services, • Hours may vary according to demand and are not guaranteed We are seeking someone interested in a long-term opportunity who can commit to working with London Pet Club for a minimum of 6 months. PAY Dog Walking & Operations Assistance: £15 per hour Pet Sitting: 1–3 hours: £15 per hour 4+ hours / overnight sitting: £45 per booking Payments are made monthly upon submission of an invoice, on a self-employed contractor basis OUR OPERATING AREAS Camden, Regent's Park, Paddington, Notting Hill, Chiswick, Hammersmith, Finsbury Park, Islington, Hampstead, Tufnell Park, and Walthamstow. Applicants should be comfortable travelling between client locations where required. ESSENTIAL REQUIREMENTS • Previous professional dog handling experience, as a dog walker or dog trainer, • Strong understanding of canine behaviour, body language and safe handling techniques, • Confidence managing dogs of different breeds, sizes and temperaments, • Ability to manage multiple dogs safely and independently, • Excellent reliability, punctuality and organisational skills, • A professional and friendly approach to client communication, • Willingness to learn administrative and operational responsibilities, • Ability to follow instructions accurately and use initiative when appropriate, • Confidence using iPhones, applications and basic computer systems, • An iPhone with sufficient mobile data to operate company applications, • Physically fit and comfortable working outdoors in all weather conditions, • Non-smoker, • Aged over 21 DESIRABLE SKILLS & EXPERIENCE • Previous experience with a professional dog walking, • Experience using scheduling software, booking systems or customer management platforms, • Basic administrative or customer service experience, • Interest in business operations, recruitment, marketing or social media, • Experience mentoring or supporting other dog walkers, • An interest in developing into a more senior operational position WHO WE ARE LOOKING FOR The ideal candidate is someone who genuinely enjoys professional dog walking but is also looking for an opportunity to develop beyond a purely hands-on pet care role. You do not need to know how to run a pet care business. What matters is that you are experienced with dogs, reliable, organised, proactive and willing to learn. We are looking for someone who takes their responsibilities seriously, communicates effectively, adapts to changing schedules and is interested in becoming a trusted member of the London Pet Club team. For the right individual, this role offers the opportunity to gain valuable experience in the operational side of a growing pet care business. HOW TO APPLY Please submit your application along with a brief introduction outlining your professional dog handling experience, availability, and why you are interested in developing your skills in pet care operations.

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Collab Create Marketing

Self-Employed Business Sales Representative £35,000–£120,000 OTE | Commission Only | Uncapped Earnings Nationwide | Flexible Working | Business-to-Business Sales The Opportunity We are recruiting motivated, commercially minded Sales Representatives to generate new business across a portfolio of business services. This is a 100% commission-only, self-employed sales opportunity. There is no basic salary, hourly pay or guaranteed income. Earnings are generated entirely through successful qualifying sales, with uncapped commission and the potential to earn £35,000–£120,000 OTE per year for representatives who achieve the relevant sales performance. Our portfolio covers multiple business services, giving you access to a range of products and opportunities when speaking with business owners. Whether you have experience in field sales, business development, telecommunications, utilities or another target-driven environment, this is an opportunity to use your sales skills in a flexible, performance-based role. We provide product training, sales materials and ongoing support to help you identify opportunities, develop your pipeline and generate business. Earnings £35,000–£120,000 OTE per year | Uncapped commission This is a commission-only role. You earn commission on successful qualifying deals, with no fixed salary or guaranteed minimum earnings. Your earning potential depends on the number and value of deals you generate, the products you sell and the applicable commission rates. Our commission structure varies by product and will be explained before you begin selling each service. There is no ceiling on your commission earnings. Strong performers who consistently generate business have the opportunity to increase their income in line with their results. The advertised OTE represents potential earnings based on achieving the relevant sales performance. It is not a guaranteed income. What You'll Be Selling Our portfolio includes a range of services designed for small and medium-sized businesses. Websites and Digital Services Website design and digital services for businesses looking to improve their online presence and attract customers. AI Voice Agents AI-powered voice solutions for businesses looking to automate call handling, manage enquiries and improve customer communication. Business Energy Electricity and energy contract options for businesses looking to review their existing arrangements and explore alternative suppliers. Card Payment Processing Payment processing solutions for businesses looking to compare their current arrangements, transaction fees and available options. Business Broadband Broadband and connectivity services for businesses looking to review their current provider, costs and service requirements. Printed Branded Coffee Cups Custom-printed cups for cafés, coffee shops, takeaways and other businesses serving drinks. Business Loans and Funding Business finance introductions for companies exploring funding to support working capital, investment or expansion, subject to provider requirements and eligibility. Additional business services may be introduced as the portfolio develops. What You'll Be Doing • Identifying and approaching potential business customers., • Speaking directly with business owners and decision-makers., • Generating sales opportunities through face-to-face prospecting, telephone outreach and other suitable channels., • Identifying customer needs and matching them with relevant products., • Introducing services and explaining their benefits using approved sales materials., • Asking qualification questions and gathering the information needed to progress opportunities., • Booking appointments, arranging demonstrations and securing sales where appropriate., • Following up with prospective customers and progressing opportunities through the sales process., • Recording leads, customer details and sales activity accurately., • Working independently to develop your pipeline and generate new business., • Building professional relationships with customers and maintaining a consistent level of sales activity. Who We're Looking For We are particularly interested in people who are commercially minded, confident communicating with customers and motivated by performance-based earnings. Previous sales experience is advantageous, particularly in: • Door-to-door sales, • Field sales, • Direct sales, • Business-to-business sales, • Telecommunications and utilities, • Merchant services and card payments, • Business development, • Appointment setting and lead generation, • Recruitment and sales agency work, • Estate agency, • Other target-driven sales environments The industry you have sold in is less important than your ability to communicate confidently, identify opportunities and generate results. You should be: • Confident approaching new people and starting conversations., • Comfortable speaking with business owners and decision-makers., • Able to build rapport and identify customer needs., • Resilient when dealing with rejection., • Self-motivated and comfortable working independently., • Organised when recording leads and following up opportunities., • Professional in your communication., • Focused on results and willing to develop your sales skills. What We Provide We provide the resources and support needed to help you get started and develop your sales activity, including: • Product and service training., • Sales scripts, product guides and supporting materials., • Guidance on identifying and qualifying opportunities., • Access to a portfolio of business services., • Clear commission arrangements for the products you sell., • A process for submitting leads and progressing deals., • Ongoing support and guidance as you develop. You can focus on prospecting, building relationships and generating business while the relevant fulfilment and provider processes are handled through the appropriate channels. Working Arrangements This is a self-employed opportunity offering flexibility in how and where you generate business. You can work within your local area or identify suitable opportunities elsewhere in the UK, depending on the product and sales channel. The position may suit experienced field salespeople, independent sales agents, business developers and individuals looking to build an income through selling business services. You will manage your own working arrangements and be responsible for your own expenses unless otherwise agreed. Please note: This is a commission-only opportunity. There is no guaranteed salary, hourly rate, paid holiday or minimum level of earnings. Employment Details Job title: Self-Employed Business Sales Representative Job type: Self-employed, commission-only Earnings: £35,000–£120,000 OTE, with uncapped commission potential Location: Nationwide — United Kingdom Working arrangement: Flexible, field-based and other suitable sales channels Experience: Sales experience preferred Training: Product training and sales support provided Payment: Commission on successful qualifying deals, subject to the applicable product commission structure Applying If you are interested in the opportunity, get in touch with the following information: • Your name and location., • Your previous sales experience, if applicable., • The products or services you have sold., • Whether you have experience in field sales, telephone sales or business-to-business sales., • Your availability to get started. Successful applicants will be contacted to discuss the role, available products, commission arrangements and onboarding process. We are looking for people who are commercially minded, motivated to generate new business and ready to get started. If you're confident speaking to customers, comfortable working on commission and want your earnings to reflect your performance, we'd like to hear from you.

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AJ SERVICES & TRADING LIMITED

Vessel Operations Manager

• managing and coordinating vessel operations, • monitoring vessel movements and voyages, • coordinating port operations, • monitoring ETA/ETD and vessel schedules, • coordinating with port agents, • coordinating with Technical Managers, • communicating with Charterers and other operational stakeholders, • monitoring operational documentation and certificates, • preparing operational reports, • preparing vessel and voyage management information, • monitoring operational performance, • identifying and escalating operational issues, • maintaining operational records and, • reporting to senior management.

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Commercial Laundry Equipment - The OPL Group

Telesales & Sales Support Executive

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

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Local Partner Ltd

Personal Assistant / Business Support Assistant

Location: Primarily home-based, with regular attendance at our office in NW3 7TT Hours: 20–30 hours per week Position: Part-time Salary: Competitive, depending on experience About the Role We are looking for a highly organised, reliable and proactive Personal Assistant / Business Support Assistant to provide direct support to the business owner and assist with the day-to-day running of our procurement business. The role will be primarily home-based, with some time required at our office in NW3 7TT. The successful candidate will need to be comfortable working independently, managing priorities and dealing with a variety of tasks across both personal and business matters. This is a varied role for someone who enjoys being organised, taking responsibility and making sure things get done. Key Responsibilities Personal Assistant Support • Manage and organise the business owner's diary, appointments and commitments., • Help prioritise daily and weekly tasks., • Arrange meetings, calls and appointments., • Prepare reminders and follow-ups., • Assist with personal administration and occasional personal errands where required., • Help keep paperwork, correspondence and important information organised., • Manage confidential information with complete discretion. Business Administration • Assist with general administration for the procurement business., • Draft, format and send emails and correspondence., • Follow up with suppliers, customers and care homes., • Maintain accurate records and update spreadsheets and databases., • Organise documents, contracts, applications and supplier information., • Help monitor outstanding actions and ensure they are followed up., • Assist with preparing reports, price information and other business documents., • Keep track of important deadlines and renewal dates. Supplier & Customer Support • Communicate professionally with suppliers and customers by email and telephone., • Follow up outstanding issues and requests., • Assist with setting up new customer and supplier accounts., • Help obtain information, quotations and documentation., • Keep records of ongoing issues and actions., • Escalate matters to the business owner when required. General Office Support • Help maintain an organised filing system., • Organise digital and physical documents., • Assist with scanning, printing and document preparation., • Support general office administration., • Help improve administrative processes and make the business more efficient. The Ideal Candidate We are looking for someone who is: • Highly organised and methodical., • Reliable and trustworthy., • Proactive rather than waiting to be told what to do., • Confident communicating by email and telephone., • Comfortable dealing with suppliers, customers and business contacts., • Able to manage several tasks at the same time., • Good at following up and making sure actions are completed., • Discreet and comfortable handling confidential information., • A good written communicator with excellent attention to detail., • Comfortable working independently from home., • Confident using Microsoft Office, Outlook, Word and Excel., • Able to learn new systems and processes quickly., • Flexible and willing to help across both personal and business administration. Experience Previous experience as a Personal Assistant, Executive Assistant, Business Administrator, Office Manager or similar would be beneficial. Experience within procurement, care homes, facilities management, hospitality or a supplier/customer-facing business would be an advantage, but is not essential. Most importantly, we are looking for someone who is organised, dependable, practical and capable of taking ownership of tasks. Working Arrangement The position will be 20–30 hours per week, depending on the needs of the business and the successful candidate. The majority of the work can be completed from home, but the role will require regular attendance at the office in NW3 7TT. The exact working days and hours can be discussed and agreed with the right candidate. What We Offer • Flexible part-time working arrangement., • Primarily home-based working., • Regular office-based working in NW3 7TT., • A varied role with responsibility and autonomy., • Direct working relationship with the business owner., • Opportunity to become an important part of a growing procurement business., • Potential for the role and hours to develop over time. To Apply Please provide a CV and a brief covering note explaining your relevant experience, availability and why you feel you would be suitable for the role. We are particularly interested in candidates who can demonstrate excellent organisation, attention to detail, initiative and discretion.

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Tally & Associates Legal Services Limited

Newly Qualified (NQ) Solicitor

hace 2 meses

Jornada completa

London

Newly Qualified (NQ) Solicitor Practice Areas: Special Educational Needs & Disabilities (SEND), Housing, Welfare Benefits, Social Care & Deputyship Law Location: Central London Working Model: Hybrid – 3 days in the office, 2 days from home. Salary: £35,000 basic salary + uncapped performance bonus On-Target Earnings: £48,000+ per annum Experience: Newly Qualified Solicitor – previous specialist experience in our practice areas is not essential Funding Model: 100% privately funded practice – no legal aid caseload Progression: A growth role in an expanding firm, with a clear route towards senior responsibility for a practice area and, in time, a role in the leadership of the firm. About the Firm We are a highly specialised London law firm dedicated to protecting the rights, welfare and interests of vulnerable individuals, children and families. Our work focuses on Special Educational Needs and Disabilities (SEND), housing, welfare benefits, social care and deputyship matters, including civil litigation, administrative law, tribunal proceedings and Court of Protection work. We operate on a 100% privately funded basis and do not undertake legal aid work. This enables us to maintain focused caseloads and provide a high standard of individual attention, strategic advice and client care. We are a growing practice. This role has been created because our caseload is expanding and the person we appoint will help shape how the firm develops over the coming years. The Opportunity. We are looking for a motivated and compassionate Newly Qualified Solicitor. You do not need extensive previous experience in SEND, housing, welfare benefits, social care or deputyship law. We are interested in potential, strong legal foundations, excellent communication skills and a genuine willingness to learn. The successful candidate will receive structured training, close senior supervision and increasing responsibility as their experience develops. This is intended to be a long-term career opportunity for a solicitor who wants to develop strong technical expertise while gaining meaningful experience across several specialist and closely connected areas of law. Because our practice areas are so closely connected, a single client or family will often have needs across several of them. A SEND matter may reveal a housing problem, a welfare benefits entitlement or the need for a deputyship. We want a solicitor who learns to see the whole picture of a client’s circumstances, not just the matter in front of them and who is trained from the outset to identify where the firm can properly help further. Key Responsibilities As your experience develops, your responsibilities will include: * Managing a privately funded caseload under close senior supervision; * Advising individuals and families on SEND, housing, welfare benefits, social care and deputyship matters; * Providing clear, compassionate and professional client care; * Drafting legal correspondence, representations, applications, witness statements and other formal documents; * Preparing grounds and supporting documentation for tribunal appeals; * Preparing cases for First-tier Tribunal and county court proceedings; * Undertaking advocacy and representation where appropriate to your experience; * Conducting legal research and contributing to case strategy; * Maintaining accurate time recording and effective file management; and * Developing commercial awareness and working towards agreed billing objectives. • Taking ownership of your matters from first enquiry to conclusion, so that each client has a single, reliable point of contact;, • Identifying, within your existing matters and client relationships, further areas in which the firm can properly assist and opening those matters in consultation with senior colleagues;, • Contributing to the growth of the firm by developing referral relationships, attending relevant events and helping to build the firm’s profile in its specialist areas; and, • Playing an active part in the day-to-day running of the practice, including improving precedents, processes and compliance systems and taking on defined operational responsibilities as the firm grows. Billing Target & Support As your experience, confidence and caseload develop, you will work towards an annual billing target of £180,000. We recognise that an NQ solicitor requires time, training and support to develop a sustainable caseload. You will therefore receive close senior supervision and structured technical training as you progress. The billing target provides transparency around performance expectations while creating a clear link between individual performance and financial reward. Fees generated on matters you have identified within existing client relationships, or on clients you have introduced to the firm, count fully towards your target. Bringing work in is therefore rewarded through the same bonus structure as doing the work. Salary & Uncapped Performance Bonus Guaranteed Basic Salary £35,000 gross per annum Your basic salary is guaranteed and is not dependent upon achieving the annual billing target. On-Target Performance Bonus The firm operates a transparent performance bonus structure. For qualifying annual fees up to the £180,000 target, the bonus is calculated at 10% of net qualifying fees, after deduction of: * £35,000 basic salary; and * £15,000 fixed annual office cost allocation. At £180,000 in qualifying annual fees, this produces: £35,000 basic salary + £13,000 performance bonus = £48,000 total annual earnings. Over-Performance Bonus Performance above the £180,000 annual threshold is rewarded at a higher rate. Qualifying fees above £180,000 attract an additional 15% bonus, without the £35,000 salary or £15,000 office cost deductions being applied again to those additional fees. There is no upper cap on the over-performance bonus. By way of illustration, qualifying fees of £220,000 in a year would produce total earnings of £54,000 (£35,000 basic salary + £13,000 target bonus + £6,000 over-performance bonus). Comprehensive Specialist Training We recognise that an NQ solicitor is at the beginning of their professional career. You will therefore receive structured training and supervision across our principal practice areas. Training will include: * SEND law, including EHCPs, annual reviews, mediation and First-tier Tribunal appeals; * Housing law and relevant civil and administrative law procedures; * Welfare benefits and associated appeals; * Social care law and disputes involving statutory services; * Deputyship and Court of Protection work; * Legal research, case strategy and professional drafting; * Client interviewing and case management; * Tribunal and court preparation; and * Advocacy and representation. • Identifying related legal needs across our practice areas: for example where a SEND matter also raises housing, welfare benefits, social care or deputyship issues and opening further matters where it is in the client’s interests;, • Business development for a specialist practice, including building referral relationships with schools, SENCOs, charities, parent and carer groups, advocates and other professionals; and, • The running of a modern law practice: file management systems, precedents, time recording, compliance and the commercial management of a caseload. You will initially work closely with senior members of the firm and will take on greater responsibility and independence as your knowledge, skills and confidence develop.

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