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  • Business Support Officer
    Business Support Officer
    5 days ago
    £32000–£36000 yearly
    Full-time
    Sheepscar, Leeds

    Morrisons Daily convenience store: The business serves local communities with everyday groceries and essential goods, with store operations covering inventory management, stock replenishment, logistics coordination, and customer service. We are looking to recruit a Business Support Officer to support daily operational processes and ensure smooth and efficient store performance. Key Responsibilities • Assist with in-store inventory management, including stock intake, stock recording, and regular stock checks to ensure accuracy, • Monitor and support stock replenishment processes, coordinating with distribution centres to ensure timely deliveries, • Verify supplier delivery notes and invoices, ensuring consistency with internal records, • Support sales data tracking, including daily sales reporting and basic analysis of fast/slow-moving products, • Assist with order processing, including online and click-and-collect orders, • Monitor delivery and logistics status, identifying and resolving delays or discrepancies, • Support store management with rota coordination, operational reporting, and administrative tasks, • Maintain accurate records, documentation, and system data entries, • Assist with handling customer-related issues such as order discrepancies, refunds, and basic complaints Requirements • Strong organisational skills with the ability to manage multiple operational tasks, • Basic data handling skills, with proficiency in Excel for data tracking and reporting, • Good communication skills, able to coordinate with suppliers, delivery teams, and in-store staff, • Problem-solving ability to handle routine issues related to stock, orders, and logistics, • Previous experience in retail, convenience stores, or warehouse operations is preferred, • Familiarity with store operations such as stock control and replenishment is an advantage, • Fluent in English for daily workplace communication, • Detail-oriented, responsible, and able to work in a fast-paced retail environment

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  • Shift Leader | Leeds
    Shift Leader | Leeds
    6 days ago
    Full-time
    Leeds

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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