In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people. Responsibilities: • Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible., • Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff., • Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences., • Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction., • Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere., • Process orders and payments transactions with accuracy and efficiency., • Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables., • Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace., • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike., • Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons., • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.
Job Title: Property Maintenance Manager (Lettings Focus) Location: [Dartford] Company: [Land Estates] About Us: Join our dynamic team dedicated to providing exceptional property management and landlord and tenant satisfaction. We pride ourselves on maintaining high standards of safety, comfort, and service in our rental properties. Job Description: We are seeking a proactive and experienced Property Maintenance Manager to oversee and coordinate maintenance and repair activities for our rental properties. The ideal candidate will ensure properties are well-maintained, compliant with regulations, and provide a safe, comfortable environment for tenants. Key Responsibilities: • Prepare rental units for occupancy by coordinating cleaning, repairs, and renovations., • Serve as the main point of contact for tenant maintenance requests, responding promptly and effectively., • Conduct regular inspections to identify and address maintenance issues., • Schedule and oversee routine maintenance tasks, including cleaning, landscaping, and HVAC servicing., • Respond to emergency maintenance situations swiftly, ensuring tenant safety., • Supervise external contractors and maintenance staff, managing quotes, contracts, and quality control., • Assist in budgeting for maintenance activities, controlling costs, and planning necessary repairs., • Ensure property compliance with all relevant safety regulations and building codes through regular inspections., • Maintain accurate records of maintenance work, invoices, inspections, and work orders., • Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve tenant satisfaction., • Compile inventory and checkout reports., • Manage rent renewal processes, legal protection insurance, rent arrears, and court claims. Qualifications: • Proven experience in property or facilities management., • Strong organisational and communication skills., • Knowledge of building regulations and safety standards., • Ability to manage multiple priorities and work independently., • Budgeting and contractor management experience is preferred. What We Offer: • Competitive salary package, • Opportunity to work in a supportive and professional environment, • Training and development opportunities, • The chance to make a positive impact on tenants’ living experience
Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they lead and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people., • An entrepreneurial spirit with bags of business savvy and self-drive., • Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Communicate and reinforce all company standards, policies and procedures., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Understand of key holder duties., • Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience., • Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue., • Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out., • Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty., • Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments., • Liaise with the kitchen, bar and reception teams on daily operations and customer events., • Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training., • Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching., • Manage the content and implementation of training manuals for all floor staff., • Ensure all staff receives constructive performance reviews on a regular basis., • Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching., • To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift., • Personal attributes:, • Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality., • A confident and professional communication style with excellent interpersonal skills., • A team player who can also work individually., • Ability to work evenings and weekends where necessary., • High attention to detail and strong numerical skills., • Planning and organising self and others, • Customer Focus, • Customer feedback, • Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
Company: CRISPIES ENTERPRISES LTD Location: 13 Eastern Avenue, Aveley, South Ockendon, England, RM15 4AR Salary: £42,000–£43,000 per annum (depending on experience) Type: Full-time, Permanent Start Date: Immediate About Us: CRISPIES ENTERPRISES LTD is a fast-growing food production and distribution company specializing in premium crispy chicken products. We operate a high-volume warehouse and manufacturing facility, delivering fresh and frozen goods across the UK. We’re seeking a skilled Production Manager to lead our operations and ensure consistent quality, safety, and efficiency. Key Responsibilities: Oversee daily production and warehouse operations Lead and manage production staff, including shift planning and training Ensure compliance with food safety standards (HACCP, BRC, etc.) Monitor KPIs and implement continuous improvement strategies Coordinate with logistics and inventory teams to meet delivery targets Maintain equipment and enforce health & safety protocols Report directly to the Director on operational performance Requirements: Minimum 3 years’ experience in a production management role (preferably in food manufacturing) Strong leadership and team-building skills Knowledge of lean manufacturing and process optimization Familiarity with cold storage and perishable goods handling Excellent communication and problem-solving abilities IT proficiency in production and inventory systems Qualifications: Bachelor’s degree or equivalent in Manufacturing, Engineering, Food Technology, or related field Forklift licence or warehouse operations experience is a plus