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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Internal Sales Executive Interior Building Systems Job Title: Senior Internal Sales Executive Interior Building Systems Job reference Number: 256010-3490-25252 Industry Sector: Internal Sales Executive, Internal Sales Rep, Internal Sales Advisor, Internal Sales Person, Internal Sales, Senior Sales, Partitions, Ceilings, Drywalls, Drylining, Wall & Floor Panels, Fire Protection Systems, Dryling Contractor, Suspended Ceilings, Shopfitters, Fit Out Contractors, House Builders, Main Contractors Office based: West London Remuneration: £35,000 - £38,000 + £1,000 bonus Benefits:Pension, life assurance, 23 days annual leave The role of the Senior Internal Sales Executive Interior Building Systems will involve: Senior Internal Sales Executive position promoting a comprehensive range of interior building systems such as : partitions, ceilings, drywalls, drylining, wall & floor panels, and fire protection systems Selling into drylining contractors, partitioning contractors, ceiling contractors, partitioning specialists, acoustic specialists, shopfitters, fit out contractors, housebuilders & main contractors To support the Sales Office Manager with day-to-day routines Answering customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately Mentor and support the training and development of new and existing team members Upselling and cross selling on products and providing technical support as required Producing quotations and following up promptly Arrange deliveries and liaising with the warehouse The ideal applicant will be a Senior Internal Sales Executive Interior Building Systems experience with: Must have 3 years+ sales experience within interiors building systems market sector Ideally will have experience selling partitions, ceilings, drywalls, drylining, wall & floor panels, and fire protection systems Must have experience working for a merchant, distributor or manufacturer IT literate (Microsoft Office) Genuine desire to succeed and want to develop a long term career Excellent work ethic, energetic and enthusiastic Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales Rep, Internal Sales Advisor, Internal Sales Person, Internal Sales, Senior Sales, Partitions, Ceilings, Drywalls, Drylining, Wall & Floor Panels, Fire Protection Systems, Dryling Contractor, Suspended Ceilings, Shopfitters, Fit Out Contractors, House Builders, Main Contractors TPBN1_UKTJ

?? Location: Uxbridge (5 days per week in the office) ?? Department: Commercial ?? Full-time, Permanent Join Pilgrim's Europe – where growth, leadership, and innovation meet. At Pilgrim's Europe, we're proud to be one of the leading food businesses in Europe, with a passion for delivering high-quality products and building long-term partnerships. We're now looking for a Commercial Controller to drive the strategy, growth, and success of our brands and products — and lead a talented sales team to deliver exceptional results. The Role As a Commercial Controller, you'll take ownership of a key strategic business unit, leading commercial performance across major retail accounts. Reporting directly to the Commercial Director, you'll set the strategic direction for your team, drive profitable growth, and ensure strong collaboration across functions and customers alike. You'll be accountable for full P&L performance, joint business planning, and customer relationship management, while fostering a high-performing team culture built on accountability, insight, and innovation. What You'll Do Lead, coach, and develop a commercial team — setting clear KPIs and driving performance. Manage major grocery retail accounts, owning full P&L responsibility across brands and categories. Develop and deliver annual Joint Business Plans that align with both customer and company objectives. Build and nurture strong relationships with senior stakeholders — internally and externally. Champion customer insight across the business, ensuring strategies are customer-led and commercially focused. Lead cross-functional initiatives, including NPD, category growth, and go-to-market strategy. Oversee financial governance, forecasting accuracy, and revenue planning. Develop and implement category and marketing plans that drive sales, margin, and market share. About You You're an experienced commercial leader with a proven track record in managing major grocery retail accounts and delivering brand and product growth. You thrive in fast-paced environments, combine strategic vision with hands-on leadership, and know how to get the best out of people. Essential Experience & Skills: 5+ years at National Account Manager level or above, ideally in FMCG. Proven success with at least one top UK grocery multiple. Strong commercial acumen, negotiation, and influencing skills. Excellent communicator, confident presenter, and strategic thinker. Experience in coaching, mentoring, and developing high-performing teams. Highly analytical and results-driven with strong Excel and PowerPoint skills. Full UK Driving Licence and flexibility to travel as required. Desirable : Experience as a Commercial or Sales Controller in FMCG. Background in chilled or fresh food categories. Understanding of category management and NPD processes. Degree-level education preferred but not essential. Our Values At Pilgrim's, our values are what make us who we are: Availability, Humility, Discipline, Sincerity, Simplicity, Ownership, and Determination. They guide how we work together — with openness, integrity, and a focus on what truly matters. Why Join Us? At Pilgrim's Europe, you'll have the freedom to make a real impact, shape the direction of leading brands, and grow your career within a forward-thinking, supportive organisation. At Pilgrim's Europe, you'll enjoy: A competitive salary with annual bonus potential 25 days holiday + bank holidays, with the option to buy additional leave Life Assurance Pension scheme with company contributions Access to Pilgrim's Learning Academy for professional development A vibrant, collaborative office culture – you'll be part of a passionate, supportive, and fast-moving team Real ownership of your work and the opportunity to see your decisions drive measurable results If you're an ambitious commercial leader ready to take on your next challenge, we'd love to hear from you. ?? Apply now and help us drive the next chapter of Pilgrim's success. TPBN1_UKTJ

Senior Power Electronics Design Engineer Location: Middlesex / Hybrid Salary: Competitive excellent benefits A fantastic opportunity has arisen for an experienced Power Electronics Design Engineer to join a leading engineering organisation operating at the forefront of the defence and aerospace sectors. This is a key technical position, offering the chance to lead the design and development of advanced high- and low-voltage switch-mode power converters and associated control systems. Youll be involved throughout the full product lifecycle from initial concept through to production developing robust, efficient, and reliable designs for high-performance applications operating in demanding environments. Key Responsibilities of the Senior Power Electronics Design Engineer: Lead the design and development of new power conversion systems and control circuitry. Define and optimise circuit topologies and architectures to meet challenging performance, size, and efficiency targets. Design analogue and digital control and monitoring circuits for complex power systems. Use modelling and simulation tools to analyse, validate, and optimise circuit performance. Collaborate with mechanical, production, and manufacturing teams to ensure designs are reliable, repeatable, and manufacturable. Support the New Product Introduction (NPI) process through design reviews, production readiness, and handover to manufacturing. Provide technical guidance, mentoring, and leadership to junior engineers. Perform root cause analysis and drive design and process improvements. Act as a technical authority for key product lines, supporting bids, proposals, and customer reviews. Deliver internal R&D projects on time, within budget, and to the required technical standard. Skills & Experience Required of the Senior Power Electronics Design Engineer: Degree, MSc, or PhD in Electronics or a related discipline. Proven experience in the design and development of switch-mode power supplies (SMPS), including high-voltage and high-power systems. Strong understanding of analogue and digital control design principles. Skilled in circuit simulation, modelling, and analysis. Familiar with FMEA, DFMA, and design-for-manufacture principles. Experience leading design projects within a multidisciplinary engineering environment. Desirable skills of the Senior Power Electronics Design Engineer: Experience working within the defence, aerospace, or other high-reliability sectors. Familiarity with relevant military and aerospace design standards. Knowledge of high-voltage design and associated safety and compliance requirements. Understanding of configuration control and quality assurance processes. Personal Attributes Technically strong with a methodical, detail-oriented approach. Excellent communication and cross-functional collaboration skills. Organised, proactive, and able to take ownership of complex design challenges. Committed to continuous improvement, innovation, and engineering excellence. Security Clearance Due to the nature of the projects, applicants must be eligible for UK Security Clearance (SC) . Candidates with existing clearance will be at an advantage. TPBN1_UKTJ

Refrigeration Service Team Leader Harrods To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: Technical and practical support to day / night shift service engineers Management and daily service operations of the store Health and Safety management of Site based service operations and staff Maintaining effective communication with contracted customers Recruitment of Service Engineer resource Interaction and support with Projects BU Create and maintain comprehensive technical documentation. Ie. F-Gas logs inc CO2 / Glycol / A2L. Ensure all engineering processes and decisions are well-documented. Client relationship management Provide regular updates on high profile jobs, risks, and issues to senior management. Work with office to help complete KPI deadlines on PPMs and reactive. Prepare technical reports as required. Encourage and facilitate ongoing learning and skills development within the team. Identify potential risks and develop mitigation strategies. Identify opportunities for process improvements and innovations. Lead efforts to implement new tools, technologies, and methodologies. Communicate effectively with stakeholders, including clients, project managers. Translate technical concepts into non-technical terms for various audiences. Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: Relevant service supervision experience in the Retail Refrigeration sector and service operations. Ability to interface with client and provide technical expertise Good technical knowledge of RAC systems and equipment Good commercial and negotiation skills Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives Ability to develop a good understanding of our customers business requirements and operations Proactive approach to all tasks undertaken a can-do attitude Excellent interpersonal and communication skills Ability to work overtime when required Good Working knowledge of Microsoft software including Excel and Word Time Served Refrigeration Engineer CITB Safety Passport. City & Guilds 2078 / 2079 F-Gas Refrigerant Handling City & Guilds 207 - Refrigeration & Air Conditioning. NVQ1, 2 & 3 - Refrigeration & Air Conditioning. Pressure Testing Competency. Specific Compressor Manufacturers Training Courses. Controls and Strategy experience Product courses on chillers beneficial TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. We're looking for a strategic, customer-obsessed, and results-driven Marketing Director to lead customer and commercial growth at British Gas . This is a pivotal role at a time of major transformation in the energy sector - a moment that brings real opportunity. You'll help shape the future of one of the UK's most iconic brands, powered by a bold new platform and the freedom to make a real impact. What you'll be doing You'll lead the creation and execution of go-to-market strategies that bring our products and services to life - in ways that truly connect with our customers and those we'd love to be our customers. Partnering closely with our product and commercial teams, you'll develop customer-first propositions grounded in data and insight, shaping everything from campaign planning to performance optimisation. You'll own performance marketing, SEO, and commercial partnerships for British Gas, managing budgets with a sharp eye on ROI. You'll build strong relationships across teams and our agency partners, and lead a talented marketing team - keeping them motivated, inspired and empowered to deliver exceptional work. If you're passionate about data-led marketing, thrive on collaboration, and are motivated by the opportunity to drive real growth, we'd love to hear from you. What Success looks like Success in this role means uniting insight, data, and commercial priorities across the business to deliver bold, distinctive brand stories that drive measurable growth. You'll champion customer-led propositions and bring them to life through standout campaigns and partnerships that elevate both our brand and our results. As a brilliant and experienced Marketing Director, you'll have a proven track record of: Growth Marketing: Strong and demonstrable experience in driving growth Strategic Vision: The ability to develop and implement long-term marketing strategies that align with the overall business goals and drive growth Leadership and Team Management: Proven experience in leading and inspiring high-performing marketing teams, providing mentorship, and fostering a collaborative environment Customer-Centric Approach: A deep understanding of customer needs and behaviours, with the ability to create customer-centric marketing propositions and enhance customer experiences Digital Marketing Expertise: Proficiency in digital marketing channels, including SEO, SEM, social media, and content marketing, to drive online visibility and engagement Performance Marketing: Expertise in designing and executing performance marketing strategies aimed at customer acquisition, retention, and maximising ROI Analytical Skills: Strong ability to analyse data, market trends, and customer insights to inform marketing decisions and optimise strategies Proposition Development: Experience in collaborating with product teams to create and refine customer-led propositions that meet consumer demands Market Analysis: The ability to monitor and analyse market trends, competitive landscape, and customer insights to stay ahead of industry developments Budget Management: Proficiency in managing marketing budgets, ensuring efficient allocation of resources, and maximising return on investment Relationship Building: Strong interpersonal skills to build and maintain relationships with key stakeholders, including internal teams, external partners, and customers Innovation and Creativity: The ability to think creatively and innovatively to develop unique marketing campaigns and strategies that differentiate the brand and drive growth Adaptability: The ability to adapt to changing market conditions and business needs, demonstrating flexibility and resilience. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews 22 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Refer a Friend?Scheme - earn up to £250 for each new employee referred Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job We are excited to be launching a new gymnastics programme at our Heston and Brentford sites. To support the growth of our programme, we are looking for a motivated and experienced Gymnastics Coordinator to lead the delivery and development of our Recreational Gymnastics Programme. Working closely with the Fitness and Membership Manager across all sites, you will ensure the highest standards of programme delivery while driving growth through innovation, creativity, and community engagement. This is an exciting opportunity to take on a leadership role in a dynamic and expanding programme, working with children of all ages and abilities in a supportive and inclusive environment. Key Responsibilities Work in partnership with Fitness manager to coordinate the day-to-day delivery of the recreational gymnastics programme within the sites. Collaborate with the Site Membership Manager and Fitness Manager to develop and implement targeted strategies that increase programme enrolment and retention, contributing directly to monthly revenue goals. Work towards performance KPIs for the gymnastics programme, including attendance, customer satisfaction, coach performance, and revenue generation. Lead, mentor, and support a team of gymnastics coaches, ensuring quality and consistency. • Deliver high-quality, engaging, and safe sessions when required, across Parent & Child, PreSchool, and Recreational age groups. Plan, organise, and review lesson content to meet badge frameworks and session goals. Oversee equipment set-up, session briefings, and safe use of apparatus, when needed. Monitor and maintain programme standards in line with IGA/BG guidelines and safeguarding legislation. Monitor and analyse participation data, customer feedback, and financial performance to identify trends and opportunities for growth. Drive programme growth and maximise participation, working closely with Heads of Department to optimise equipment and product usage. Lead promotional initiatives such as open days, taster sessions, and seasonal campaigns to attract new participants and boost visibility. Work with Marketing and Communications teams to ensure effective promotion of gymnastics offerings across digital and community channels. What are we looking for? Hold a recognised Level 2 or above qualification in gymnastics coaching (IGA or BG) Confident in delivering sessions and mentoring Level 1 coaches and assistant staff. Demonstrated experience in developing gymnastics programming with the ability to align with commercial objectives and revenue targets. Confident in promoting programmes through digital channels, community outreach, and events. Experience working with marketing teams to develop campaigns that drive participation and revenue. Excellent leadership, organisational, and communication skills. • Excellent verbal communication skills, including the ability to influence and persuade. Good numerical and written skills • Have experience leading sessions and supervising coaching teams Be confident working with children aged 2–12 across various ability levels Bring a proactive, creative approach to session planning Show strong communication, organisational, and interpersonal skills Understand and uphold safeguarding, welfare, and safety standards at all times Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). TPBN1_UKTJ