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ABOUT MJ QUINN MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. Our Core Values • People-Focused: We prioritise the well-being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement. DEPARTMENT OVERVIEW Following an intensive bid process, we are delighted to announce that MJ Quinn have been awarded the OSA (Openreach Service Agreement) contract which brings significant growth across area such as Mid North Wales, South Wales, The Marches, West Mid Staff and Central regions. This is one of the most significant contract awards in the company’s history and represents a major win in the face of stiff competition from other major national suppliers. OSA is an updated version on Openreach’s former ONSA contract and includes full regional ownership of most network upgrade programmes, network maintenance and repair activities on behalf of Openreach. JOB OBJECTIVE Reporting to and directed by the Area Manager you will support our civils delivery teams to ensure all safety, compliance and quality standards are met through a defined audit and inspection regime set out by the business, liaising with our clients and members of the public on a daily basis. KEY ROLES AND RESPONSIBILITIES • To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards., • Supervision of infield day-to-day project delivery within geographical area, including delivery to client requirements, safety, quality, street works, supplier performance and improvement across supply chain and direct labour resource., • Ensuring that service level measures are achieved on a basis my both sub-contractors and direct labour resource and manage risk according should this arise., • Work with the supply chain on a daily/weekly basis ensuring that all works are fluid for execution against the required service level measures., • Ensure all emergency response works are made safe within the required 2-hour response time., • Engage with local authorities to ensure a positive working relationship., • Be the infield catalyst for works being executed to the correct standard and therefore preventing any Section 72 Defects., • Take responsibility to ensure that all Section 72 Defects are remedied within 14 calendar days., • Promote a safe working culture by executing a minimum of 2 site safety checks a week., • Investigate accidents, incidents, near misses, quality failures and service deterioration trends., • Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved., • To attend joint site meeting at the request of customers or utility providers for hot job assessments PERSON SPECIFICAITON • Have strong planning, organisation, and monitoring abilities., • Full UK Driving License which has been continuously held for 12 months or more, with no more than 6 points., • A legal right to work in the UK., • Knowledge of Openreach networks, and particularly a civils and UG background would be advantageous., • Experience in related industry., • Proficiency in Microsoft Excel., • NRSWA Supervisor Units. TERMS AND CONDITIONS Working Conditions Details Department Civils Reports to Patch Manager Hours of Work 8:00am – 16:30pm Rate of Pay £34,000 - £36,000 Work Location N/A Travel Requirements Yes Holiday Entitlements 6.6 week per annum, inclusive of bank holidays and company shutdowns. Benefits Free car parking, 2 x death in service benefit, healthcare plan, cycle scheme & company contribution pension scheme, enhanced maternity and paternity DIVERSITY STATEMENT MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

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Interested? Take a look below to understand what youll be doing as Service Provider Pay Manager:. Supporting fair, accurate and timely pay for our service providers, in line with Evri Fair Pay and National Living Wage requirements. Were Hiring! Service Provider Pay Manager!.

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