Remote customer service representative jobs in BirminghamCreate job alerts

Swiss German Customer Service Representative - (Hybrid, mostly remote) Location: Cambridge (Remote and 1 x per month in the Office) Salary: £27,350 per year Client Profile: Origin Multilingual is proud to announce, we are searching for a Swiss German Speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time basis. Key Purpose The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge. Key Responsibilities: • Answering calls from existing and new customers, • Proactively dealing with all queries relating to the business, • Taking orders and bookings via external and internal calls, • Managing email queries, • A professional approach with the ability to build rapport with each customer, • Demonstrating extensive knowledge on all product ranges, • Facilitating calls from B2B and B2C Personal Specification The successful candidate for the position, will have the following competences: • Previous experience in a similar role (preferred but not essential), • Customer service experience (preferred but not essential), • Self-motivated, with a ‘can do’ attitude, • Attention to detail with high level of communication skills is essential, • German Fluent speaker, • Computer literacy, • A passion to deliver the highest quality for our client’s customers Shift pattern: • E Shift + Saturday (37.5 hours per week):, • Monday, Tuesday, Wednesday, Friday, Saturday (11:45 – 20:00) Additional benefits: • Contributory pension scheme of up to 6%, • Opportunity to buy & sell holiday, • Gym membership discounts, • Contributory hospital and health cash plan, • Cycle2Work scheme, • Eye care vouchers, • Free monthly nutritional and personal care products, • Life assurance, • Discounts at leading brands and retailers

We're Hiring Customer Account Representative | Remote | Flexible Hours About the Role: We are seeking detail-oriented professionals to contribute to AI projects focused on customer relationship management. You will evaluate AI-generated responses to client service and account management scenarios, ensuring natural and accurate communication. Key Responsibilities: • Review and rate AI responses for empathy and accuracy., • Provide structured feedback on account management simulations., • Develop prompts that reflect realistic customer inquiries., • Work with project teams to enhance AI conversational quality. Qualifications: • Bachelor’s degree or higher in Business, Communications, or related field., • Excellent written English and interpersonal understanding., • Prior experience in account handling or customer service preferred. Apply Now!

Job Description Business Development Representative As a Business Development Representative, you play a vital role in maximizing the attainment of the company’s new business and revenue goals. You will be a hunter, at the forefront of the sales team generating, as well as qualifying, all leads including inbound, marketing driven leads as well as those you generate on your own through smart cold calling. You will sell solutions designed to help clients build the business case for strategic recognition and to benchmark their current programs. Your ultimate goal as a Business Development Representative is to generate qualified meetings for your field sales partners that will result in new clients and revenue for your territory. The position will report to the Manager, Business Development. • This is a remote role based out of the United Kingdom** Business Development Representative Mission • Meet or exceed monthly and quarterly quota objectives, • Work collaboratively and efficiently with your Field Sales partners, • Build your territory plan, • Participate in quarterly Regional Sales meetings and Sales conference calls, • Populate and maintain customer records database within Salesforce.com to support opportunity pipeline management, • Identify top prospects, key contacts and effective messages for each accounts to generate interest via telephone, • Immediately contact, qualify and nurture inbound leads generated by marketing activities and website visits, • Assist funnel building by participating in marketing programs as needed (may involve calling prospects to generate interest in events or dinners and attending shows and events), • Effectively plan your daily and weekly call schedule to ensure all inbound leads are promptly followed up, • Ensure cold calls are timely completed, continuously expanding knowledge of Workhuman® products, messaging, differentiation, industry, and competition, • Maintain a clean, accurate and current record of all activities and account information in Salesforce.com, • Meet or exceed quarterly quota for qualified field sales meetings Role Qualifications • Positive attitude and energy, with a passion for empowering and motivating people, • Bachelor’s degree required, • At least 2 years of experience in an Inside Sales role, • Excellent presentation skills; confident with public speaking, • Assertive and creative, demonstrating intellectual curiosity, • Demonstrated success cold calling and penetrating the C-suite, • Prior experience in lead development focused on enterprise selling, preferably in the HR software or services industry, • Excellent communication skills; effective at engaging prospects, instilling confidence, gaining referrals and valuable information to move a sales cycle forward, • Outgoing, highly interpersonal, influential personality, • Strong written communication skills to enable professional, brand building email follow up as needed, • Highly collaborative team player, • Fast learner with the ability to learn new products and messaging quickly, • Excellent time management skills with the ability to multi-task without getting overwhelmed, • Driven and eager to professionally develop and succeed Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at for assistance. We are committed to ensuring equal access to opportunities for all individuals. The Company Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland. Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

About The Business This is an exciting opportunity to join a team of compliance professionals who will support our AR Firm Principals with understanding their business and Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! About The Role Level: 3 Department: Supervision & Oversight (QFP) Location: Homebased, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated As a Firm Governance Assessor in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. You will work with AR Principals to help them achieve effective governance of their AR Firms & Advisers, whilst adhering to Network standards. This will be achieved through a program of firm attestation reviews and firm governance assessments. You will identify areas of concern in a firm’s current processes, set action plans and agree timescales for these to be rectified. You will identify risks and escalate any identified concerns through to the Firm Oversight Manager, using the correct escalation channels and manage identified issues to conclusion. This is a home-based remote firm oversight role and you will be responsible for planning and managing your own workload as part of a highly skilled team. About You You will be a confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have strong analytical approach and inquisitive nature. You will bring a wealth of existing experience working within a compliance role and be competent in providing feedback to advisers/firm principals. You will have experience of Network/National and IFA/restricted advice models You will need a QCF Level 4 or equivalent Compliance & Risk qualification is desirable. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Description TAG Software Group is looking for an AI Sales Representative to support growth across the United Kingdom (Remote). About Tag Software Group TAG Software Group is a team of experienced investors and operators dedicated to acquiring, enhancing, and growing mission-critical software companies serving SMB, enterprise, and public sector customers. Founded as part of Valsoft Corporation, TAG provides a permanent home for software companies we don’t buy to sell. Our focus is on long-term partnerships that protect your legacy, employees, and customers. Our in-house team delivers an efficient, transparent, and seller-friendly process, ensuring speed and certainty of close. Once part of TAG, your company gains access to proven best practices, dedicated value-creation resources, and the extended ecosystem of our sister companies, including proprietary in-house technology such as ValPay and Sadie AI helping your business reach the next level. Investment Approach Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That’s right; we don’t sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers’ and workers’ well-being over short-term goals. Culture TAG Software Group is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement day after day, building a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble, and Stay Hungry. Position Description We are seeking a remote AI Sales Representative with deep automotive technology experience and an established UK dealership network. This role blends outbound hunting, inbound qualification, and full-cycle sales. You will be responsible for prospecting and engaging dealerships, running demos, managing deals end-to-end, and visiting dealerships in person when appropriate. This is an ideal role for someone who thrives in a fast-paced startup and is eager to help build a new market from the ground up. Key Responsibilities • Identify, research, and engage UK dealerships aligned with the ideal customer profile., • Prospect through cold calls, email outreach, LinkedIn, and occasional in-person dealership visits., • Leverage an existing automotive tech network to accelerate market penetration., • Build and maintain a strong outbound-driven pipeline., • Qualify inbound interest from UK dealerships and convert leads into opportunities., • Conduct discovery calls to understand dealership workflows, fixed operations challenges, and communication gaps., • Deliver clear and compelling demos of AI-powered communication solutions., • Own the entire sales process: outreach, discovery, demo, proposal, negotiation, and close., • Support new customers through early activation and handoff to onboarding teams., • Attend automotive industry events, conferences, and dealer-group meetings as needed., • Build brand presence and credibility within the UK automotive retail ecosystem., • Visit dealerships occasionally for in-person demos or late-stage deal meetings., • Collaborate with leadership, sales, and product teams to share market insights., • Provide UK-specific feedback regarding dealership needs, operational processes, and DMS workflows., • Track all sales activity, pipeline movement, and territory progress in HubSpot. Requirements 3+ years in automotive technology sales. • Experience selling software or digital solutions directly to dealerships., • Background with companies such as Tekion, CDK Global, Keyloop, XTime, Dealertrack, Reynolds & Reynolds, AutoTrader, MotorK, or other automotive SaaS vendors., • Strong, active UK dealership network (dealer principals, GMs, service managers)., • Demonstrated hunter mindset with proven success in outbound or BDR-style roles., • Excellent communication, relationship-building, and presentation skills., • CRM experience, ideally HubSpot., • Ability to work independently in a fast-paced startup environment., • Curiosity and comfort with AI-driven technology., • Fluent English. ADDITIONAL Or PREFERRED QUALIFICATIONS • Experience launching or developing a new market or sales region., • Background in fixed-ops, service, or communication technology., • Field sales or hybrid inside/outside sales experience., • Additional European languages. #SadieAutomotive Benefits • Competitive base salary., • Uncapped commission structure with high earning potential., • Fully remote role within the United Kingdom., • Significant impact as one of the first UK sales hires., • Training in AI technology and modern automotive sales processes., • Opportunity to help shape communication innovation in the UK dealership market., • Fast-growing, dynamic startup environment with strong advancement potential. Ready to join a collaborative and innovative team where you can make an immediate impact?

This position is perfect for anyone looking for temporary, part-time or full-time work. You can do this part-time or full-time. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.