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Risk compliance jobs in United Kingdom

  • Hotel Operations Manager (London Cluster)
    Hotel Operations Manager (London Cluster)
    2 days ago
    £65000–£66788 yearly
    Full-time
    Temple, London

    Job Ref: 13186 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 Off Hours per week: 40 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as an Operations Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our senior management team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role overview: This is a highly visible role and as the daily face of the Hotel, you will be responsible for overseeing the continual development and delivery of our Apex Brand Values, our guest journey, our brand standards, cost controls, Hotel's profitability, Health & Safety, Sustainability, & Team culture. This role will involve operational coverage across a seven-day week rota, as required by the business. Your main responsibilities are for your home base, though you will be required to operate across our 2 London Hotels, as directed by the Hotel Manager for London, and the Regional General Manager, England. You may also be required to assist and support at our sister property in Bath Spa, as and when requested by the Hotel Manager, London & Regional General Manager, England. Key Responsibilities Customer centricity • To be highly visible at key operational times to ensure the drive and enhancement of the customer experience, • Maintain Team focus on 'the Customer's need', individualising and personalising service where possible and encouraging Team initiative, • Ownership of the full in stay and post stay customer service lifecycle, continually reviewing where improvements can be made and following up on customer feedback and addressing service gaps, • Ensure the highest cleanliness standards across all hotel's areas Growth & profitability • Collaborate with HOD's and Sales to support in following up customer lead opportunities and actively grow the business, • Work with HOD's to ensure that teams are upskilled and multiskilled in line with business requirements, • Analysis of daily / weekly payroll costs in accordance with forecasted and materialised revenue levels to ensure optimal staffing deployments are managed with overspend corrected within the same trading period, • Ensure effective holiday/sickness/absence management Employer of choice • In line with company initiatives, deliver and initiate regular team recognition, • Develop and coordinate a community / social calendar of events for cluster teams, • Support the delivery of regular company wellness initiatives Strategy delivery • Ensure F&B strategies, Menu implementation, packages and promotions are delivered on time, and that strategies are simplified, understood, and communicated through to all teams, ensuring delivery of Revenue targets, • Create and ensure a "Sales Team mentality" across all departments (Upselling, cross selling), • Continuously look for and action cost saving strategies, • Ensure that all operations are running smoothly in tandem with one another Company Policy and Risk Management • Ensure all legislative standards of performance are adhered to i.e. Health and Safety, Fire and Food Safety, IT and Accounting Compliance and HR procedures, • Collaborate with Risk and Compliance division to ensure all required training is delivered within timeframes required Making a difference • Implement and coordinate initiatives across the cluster in line with the 'giving something back' company charter, • Ensure ownership and accountability of our Sustainability Agenda across all departments About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will: • Maintain and enhance a guest and team centric culture, • Communicate effectively at all levels both verbally and in writing, • Influence and inspire confidence, • Demonstrate a coaching, supporting and challenging mentality that delivers operational results, • Build effective and productive relationships (internal & external), • Create an open environment, • Identify and manage best resources to achieve targets, • Translate strategies into practical plans You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    2 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Operations Supervisor
    Operations Supervisor
    9 days ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    15 days ago
    Full-time
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

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  • Senior / Sous Chef - New Opening
    Senior / Sous Chef - New Opening
    21 days ago
    £38000–£45000 yearly
    Full-time
    London

    Full-time - London Fields / Mare Street, East London About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a Sous Chef to help lead the kitchen and food programme day to day. This is not a traditional Sous Chef role. The right person will help run the kitchen during our in-house food programme while also working closely alongside a rotating line-up of chefs and collaborators during residencies and events. This is an exciting opportunity to be part of opening a new concept from the ground up while learning from different personalities, styles and approaches across the industry. The role will work in close partnership with our Group Head Chef to shape and execute the food offering outside of collaborations, while helping maintain consistency, standards and operational excellence across a constantly evolving programme. This role will be central to the identity and rhythm of the space. We are looking for someone who is organised, ambitious, adaptable and genuinely excited by food, hospitality and creative collaboration. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Sous Chef will play a key role in protecting those standards while helping the kitchen remain flexible, creative and well executed. What you’ll be responsible for Kitchen operations and service • Support the day-to-day running of the kitchen and lead services when required, • Work closely with the Group Head Chef to deliver the venue’s core food programme outside of collaborations and residencies, • Take ownership of kitchen organisation, prep systems, cleanliness and service flow, • Help ensure consistency, quality and strong execution across changing menus and concepts, • Support the setup and operational execution of guest chef residencies, takeovers and collaborative events, • Maintain calm and effective communication during busy services and fast-paced event nights Collaborations and events • Work alongside visiting chefs and collaborators during residencies and events, • Help support transitions between different kitchen concepts, menus and styles of service, • Assist with kitchen setup, prep coordination and operational readiness for events and takeovers, • Help ensure collaborators are supported operationally while maintaining the standards of the venue, • Contribute ideas and feedback to improve the overall guest and kitchen experience across the programme Team leadership and development • Support and mentor junior kitchen team members, • Help coach and develop a positive, accountable and professional kitchen culture, • Lead by example during prep and service with strong standards and attention to detail, • Support training and onboarding as the team grows Health, safety and compliance • Take ownership of kitchen health and safety standards, • Ensure the kitchen consistently operates in line with food safety and hygiene requirements, • Maintain strong systems around cleanliness, storage, labelling and HACCP procedures, • Help monitor stock rotation, wastage and kitchen organisation to maintain efficient operations, • Identify operational risks early and proactively solve problems before they affect service What we’re looking for We are looking for someone with strong kitchen fundamentals who is excited by the idea of helping build something new and working in a constantly evolving environment. You likely have: • Experience working as a Sous Chef or strong Junior Sous Chef in a quality-led restaurant, • Confidence running kitchen services and supporting day-to-day operations, • Strong understanding of kitchen organisation, prep systems and food safety, • Experience mentoring or supporting junior chefs, • A calm, solutions-focused approach during busy services, • Strong communication and organisational skills, • An interest in modern hospitality, collaborations and creative food concepts We think you’ll thrive if you are: • Excited by learning from different chefs and styles of cooking, • Comfortable working in a venue where things evolve regularly, • Adaptable, organised and proactive, • Passionate about hospitality and guest experience, • Motivated by helping build a kitchen and concept from the ground up, • Interested in being part of a creative and collaborative environment Ideal profile This role could suit someone who has worked as: • a Sous Chef looking for a more creative and varied environment, • a Junior Sous Chef ready to step into a broader leadership role, • someone excited by being part of opening and shaping a new venue from the beginning Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary: £38,000 to £45,000 including tronc, • Opportunity to help shape a new hospitality concept from the ground up, • As the business continues to grow, there will also be opportunities for development and progression into more senior kitchen leadership roles across the wider group. About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Rocola Studio is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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  • Care Coordinator
    Care Coordinator
    1 month ago
    £28000–£32000 yearly
    Full-time
    London

    Are you an experienced Care Coordinator looking for your next opportunity in a supportive and growing domiciliary care agency? Careaid Limited is seeking a motivated and organised Care Coordinator to join our friendly team in Bow, London. We are passionate about helping people live safely, independently, and comfortably in their own homes — and we’re looking for someone who shares that commitment. This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and wants to make a real difference in people’s lives. What You’ll Be Doing As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of high-quality care services. Your responsibilities will include: • Accepting care packages and allocating care workers to service users, • Preparing staff rotas and managing scheduling systems, • Monitoring attendance and visit times using electronic monitoring software, • Maintaining accurate care worker and service user records, • Conducting care reviews, spot checks, and risk assessments, • Supporting service quality through telephone monitoring and visits, • Liaising with clients, local authorities, and healthcare professionals, • Supporting recruitment and onboarding of care staff, • Supervising and supporting care workers, • Assisting the Care Manager with the day-to-day running of the branch, • Ensuring compliance with CQC standards and company policies, • Promoting the highest standards of care at all times What We’re Looking For ✔ Minimum 2 years’ experience as a Care Coordinator within a domiciliary care agency ✔ Strong communication and organisational skills ✔ Ability to multitask and work under pressure ✔ Excellent IT and administrative skills ✔ A proactive, flexible, and team-oriented attitude ✔ Knowledge of care management systems such as CM2000 is an advantage ✔ Full UK driving licence and access to a vehicle preferred ✔ Willingness to work weekends when required Why Join Us? • Be part of a growing and supportive care organisation, • Opportunity to make a meaningful impact in the community, • Friendly and professional working environment, • Career development and ongoing training opportunities If you are passionate about delivering outstanding care and want to build your career with a company that values its staff, we would love to hear from you. Apply today and become part of the Careaid Limited team!

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    No experience
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  • Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    1 month ago
    Full-time
    London

    About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

    Immediate start!
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  • Restaurant & Bar Manager - New Opening
    Restaurant & Bar Manager - New Opening
    2 months ago
    £30000–£45000 yearly
    Full-time
    London

    About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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  • Clinical Psychologist
    Clinical Psychologist
    2 months ago
    £45000–£52000 yearly
    Full-time
    Pimlico, London

    Overall Purpose • Provide specialist psychological support to adults in 24-hour supported accommodation, • Work as part of a multidisciplinary team (with NHS/West London Health Trust), • Help service users live more independently using trauma-informed and relational approaches, • Support people with mental health, substance misuse, and complex needs, • Contribute to service development and integrate psychology into care Key Responsibilities 1. Clinical Work • Assess, diagnose, and create treatment plans for service users, • Deliver psychological interventions and monitor progress, • Work closely with GPs, MDTs, and other professionals, • Manage risk and develop behaviour support plans, • Keep accurate clinical records, • Ensure registration with HCPC and BPS 1. Training & Supervision • Provide training to staff on psychological and trauma-informed care, • Offer clinical supervision to trainees and other staff, • Run reflective practice sessions after incidents 1. Staff Management • Line manage trainee/qualified staff (if required), • Support staff development and performance, • Ensure staff understand service users’ needs and risk plans 1. Communication & Teamwork • Maintain clear records and handovers, • Attend meetings and involve service users in decisions, • Work collaboratively with external agencies and stakeholders 1. Working with Service Users • Provide direct psychological support and guidance, • Help service users build independence and daily structure, • Encourage participation in activities and recovery plans, • Safeguard vulnerable adults 1. Quality & Compliance • Monitor and improve service quality, • Follow policies, procedures, and GDPR requirements, • Promote equality, diversity, and inclusion, • Ensure health & safety standards are met 1. General Duties • Stay updated on best practice and legislation, • Represent the organisation in meetings when required, • Carry out any additional duties as needed Person Requirements Qualifications & Experience • Qualified Clinical Psychologist with UK registration, • Experience working with complex mental health needs, • Experience managing/training staff Skills • Strong empathy and communication, • Good record-keeping and IT skills, • Ability to work with multiple stakeholders, • Knowledge of safeguarding and health & safety Job Details • Salary: £45,000 – £52,000, • Hours: 9–5, Mon–Fri (occasional evenings/weekends), • Leave: 25 days + bank holidays, • Pension: 5% contribution (NEST scheme), • Location: Across services as needed, • Probation: 6 months

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