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Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
SELF- EMPLOYED POSITION [ If you are currently pursuing your undergraduate studies and hold a student visa, we kindly ask that you refrain from applying, as visa restrictions unfortunately do not permit self-employed status. Thank you for your understanding.] Job Summary We are seeking an enthusiastic and dynamic Brand Ambassador to represent our brand and engage with customers in a positive and impactful manner. The ideal candidate will be passionate about our products, possess excellent communication skills, and have a strong ability to market our brand effectively. As a Brand Ambassador, you will play a crucial role in enhancing brand awareness and driving customer loyalty. Duties - Actively promote the brand through various channels, including events, social media, and direct customer interactions. - Engage with customers to provide information about products and services, ensuring a high level of customer service. - Conduct market research to gather insights on customer preferences and competitor activities. - Collaborate with the marketing team to develop promotional strategies that align with brand objectives. - Represent the brand at events, trade shows, and community activities to increase visibility. - Collect feedback from customers to improve product offerings and overall customer experience. Requirements - Proven experience in a customer service or sales role is preferred. - Strong communication skills with the ability to engage effectively with diverse audiences. - Bilingual abilities are a plus, enabling effective communication with a broader customer base. - Demonstrated ability to market products and services creatively and persuasively. - A proactive approach to problem-solving and the ability to work independently as well as part of a team. - A genuine passion for the brand and its values, along with a desire to learn more about the industry. Why Join Us? - Competitive Earnings: The more effort you put in, the greater your income potential. - Transparent Process: Clear guidance on your earning potential and expectations provided during the interview. - Professional Development: Gain valuable experience in the financial services industry. How to Apply Ready to take the next step in your career? Send your CV along with a short cover letter detailing your experience and interest in the position. Important: Ensure you fully understand and agree to the commission-based nature of this role before applying. Take charge of your career today and join a company that values growth, innovation, and success!