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LOCATION: HounslowSHIFT PATTERN: Mon, Tue, Wed, Thur, Fri 8-5pmSALARY: CompetitiveROLE OVERVIEW AND PURPOSEYou will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this companys core activitiesFull commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment.Assist with Warranty Repairs were necessaryCompile reports and information sheets according to the companys Quality System, for purposes of conveying information regarding the quality and performance of individual installations.Co-operation with contracts staff were necessary to achieve our employers acceptance in line with agreed contract terms.Produce non-commissioning related documentation as dictated by workload, ie. Technicalreports and reject reports for failures of components or plant.Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required.Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables.Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic.Promote the after sales Service and Maintenance Divisions of the Company.Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer.Any other duties, projects etc. that are necessary for the achievement of the companys Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder.Flexibility to work within several sites with different variety of customers and sites.Regular on call cover to attend site emergencies, outside of normal working hoursKEY RESPONSIBILITIESCompleting a weekly time sheet correctly and submitting it to your line manager weekly.Submitting Expenses weekly with all supporting receipts.Completing all necessary paperwork for the customer whilst on site and obtaining a customers signature to enable the job attended to be invoiced without any delays.Completing engineers worksheet in full, giving full details of plant that requires additional work.Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations.Phoning in to your line manager / office administrator at the end of every job to update.Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure.REQUIRED SKILLS AND EXPERIENCEEssentialFull UK Driving License (maximum 6 points on license and no cases pending)Desirable but not essential qualifications or licences:IPAF, PASMAKnowledge and use of computer software Microsoft Office, Building Management SystemsHVAC & Building Services Engineering experienceCity & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalentKnowledgeFGAS regulation (City & Guilds)NVQ / City & Guilds in Air Conditioning and / or RefrigerationManufacturer course / knowledgeExperienceMinimum of 2 years field based Service / Fault Finding experiencBenefitsWere proud to offer a great range of benefits including:24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own homeMental Health support and Life Event CounselingGet Fit ProgrammeFinancial and legal supportCycle to work schemeAccess Perks at Work, our innovative employee app where you can find:Perks: discounts, gift cards, cashback, and exclusive offersLife: Search for resources and tools on topics ranging from family and life to health, money and workSupport: Online chat or telephone service for urgent support in a crisisFor more information about ABMs benefits, visit ourAbout ABM:ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.For more information, visit .ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.TPBN1_UKTJ

Courtyard by Marriott London Heathrow, managed by Legacy Hotels & Resorts, is a 244-bedroom hotel with 10 meeting and event rooms and three busy restaurants, including a rooftop restaurant with views over Heathrow Airport's runway. We are looking for an organised and friendly Events Manager to join our Sales Team. In this role, you'll look after events from the first enquiry through to the day itself and beyond. You'll work closely with clients and hotel departments to make sure every event runs smoothly and that guests receive excellent service. What you'll be doing Responding to event enquiries and turning them into confirmed bookings. Managing bookings from the initial enquiry through to post-event follow-up. Showing prospective clients around the hotel and event spaces. Building good relationships with clients and understanding what they need. Preparing proposals, contracts, function sheets and other event paperwork. Keeping booking information up to date using Opera PMS. Managing deposits, payments and final invoices. Looking for opportunities to increase revenue by offering bedrooms, food and drink packages and other services. Working with all hotel departments to make sure every event is planned and delivered successfully. Attending wee...

The Role of Event Sponsorship Executive / BDM You will be selling event sponsorship solutions across a portfolio of events including both awards evenings and small, invitation-only C suite conferences. The Company A small but growing, highly respected and entrepreneurial media and events business wi

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint

The Event Sales Manager will lead sales, develop plans, and manage client relationships, focusing on conferences and awards.

As an Assistant Groups, Conference & Events Sales Manager, youre not just generating and managing group sales youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Competitive Salary + Sales Incentives A WORLD OF REWARDS: Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Member's areas As an Assistant Groups, Conference and Events Sales Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant GC&E Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Groups, Conference and Events Manager will perform the following tasks to the highest standards: Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy Ensure the highest standards of conference and banqueting business processes Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis Manage staff performance in compliance with company policies and procedures Recruit, manage, train and develop the Conference and Events Team What are we looking for? An Assistant Groups, Conference and Events Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Demonstrated previous experience in similar role Strong Planning background Proven commercial acumen Ability to demonstrate negotiation and influencing skills Effective management skills Positive attitude and excellent communication skills What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. TPBN1_UKCT

LOCATION: Hounslow SHIFT PATTERN: Mon, Tue, Wed, Thur, Fri 8-5pm SALARY: Competitive ROLE OVERVIEW AND PURPOSE • You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company's core activities, • Full commissioning and servicing of HVAC Equipment, Chillers and associated Air Handling Units and other associated equipment., • Assist with Warranty Repairs were necessary, • Compile reports and information sheets according to the company's Quality System, for purposes of conveying information regarding the quality and performance of individual installations., • Co-operation with contracts staff were necessary to achieve our employer's acceptance in line with agreed contract terms., • Produce non-commissioning related documentation as dictated by workload, ie. Technicalreports and reject reports for failures of components or plant., • Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements as required., • Liaise with Contract Managers and contract support in arranging delivery and collection of materials and/or consumables., • Assist as necessary, with scope of abilities; with service, maintenance and warranty work should commissioning workload become sporadic., • Promote the after sales Service and Maintenance Divisions of the Company., • Laisse with the Contract Manager / contract support and report any issues, which may be causing problems on site and may delay the completion of the contract or jeopardise the satisfaction of the customer., • Any other duties, projects etc. that are necessary for the achievement of the company's Objectives within the remit of the role. Note: the above list is not exhaustive and may be reviewed from time to time with the role holder., • Flexibility to work within several sites with different variety of customers and sites., • Regular on call cover to attend site emergencies, outside of normal working hours KEY RESPONSIBILITIES • Completing a weekly time sheet correctly and submitting it to your line manager weekly., • Submitting Expenses weekly with all supporting receipts., • Completing all necessary paperwork for the customer whilst on site and obtaining a customer's signature to enable the job attended to be invoiced without any delays., • Completing engineer's worksheet in full, giving full details of plant that requires additional work., • Completing the Minor Works and Installation Certificates on completion of any electrical installations or alterations., • Phoning in to your line manager / office administrator at the end of every job to update., • Phoning in to the office helpdesk at the end of the day after your last job as part of the lone working procedure. REQUIRED SKILLS AND EXPERIENCE Essential • Full UK Driving License (maximum 6 points on license and no cases pending) Desirable but not essential qualifications or licences: • IPAF, PASMA, • Knowledge and use of computer software - Microsoft Office, Building Management Systems, • HVAC & Building Services Engineering experience, • City & Guilds/NVQ - Building Services Engineering or Electrical Installation/Maintenance or equivalent Knowledge • FGAS regulation (City & Guilds), • NVQ / City & Guilds in Air Conditioning and / or Refrigeration, • Manufacturer course / knowledge Experience • Minimum of 2 years field based Service / Fault Finding experienc Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisisFor more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme

As a Groups & Events Sales Manager at The Cadogan you will join our fantastic Sales team who look after each other, our amazing property and our guests. If you are lo oking to develop your skills and be part of the future of luxury, this is your moment. Primary Responsibilities Include Meet and exceed budgeted revenues in Groups and Banqueting as per the annual budget. Manage all group and event enquiries from the initia l proposal to follow up, contracting and carrying out site inspections to achieve high conversion rates. Effectively manage a portfolio of key assigned accounts through planned sales activities, maximising account potential in terms of rate, room- nights and events in accordance with overall sales strategies. Focus on the growth and continued production of existing assigned group and event accounts, both domestic and international. Proactively search for new business opportunities and drive new leads. Coordinate all aspects of events, from initial inquiries and contract negotiations to on-site execution and post-event follow-up. Manage the banqueting budget and provide accurate forecasts to ensure financial targets are met. Ensure effective communication with other hotel departments to enable smooth operation of in-house groups and functions. Stay informed about market trends, competitor activities, and client preferences to develop effective sales and marketing strategies. About Us Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods ; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse. The hotels 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself by presenting a diverse array of exceptional dining experiences, which include seasonal all-day dining at its signature restaurant, expertly mixed cocktails in the bar, and an elegant afternoon tea service in The Cadogan Lounge. Guests also benefit from exclusive access to the prestigious Cadogan Place Gardens, complete with private tennis courts, offering a serene escape within the city. The Belmond & LVMH Family The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. What You Bring: Warm, genuine and approachable character Excellent team working skills Great attention to detail Proven track record within the luxury hospitality industry Experience managing group and event sales within 5- star hotel environment. Applicants must have eligibility to work in the UK. What We Offer: The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Competitive salaries with generous service charge Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site Dedicated hospitality-specific benefits platform and many more We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. TPBN1_UKCT

General Manager About the Role We are looking for an exceptional General Manager to lead one of our pubs with passion, energy and commercial focus. As General Manager, you will have complete responsibility for the operational and financial performance of the business. You will create memorable guest experiences, inspire your team, drive sales, maximise profitability and ensure the highest standards across every area of the venue. This is a hands-on leadership role requiring strong commercial awareness, outstanding people management and a genuine passion for hospitality. Key Responsibilities Commercial Performance Deliver weekly, monthly and annual sales targets. Maximise profit through effective cost control. Manage labour costs in line with company targets. Control stock, wastage and purchasing. Drive wet sales, food sales and event revenue. Identify opportunities to increase spend per head. Analyse daily and weekly KPIs. Produce action plans to improve performance. Deliver agreed EBITDA targets. Leadership Recruit, train and develop high-performing teams. Lead by example on every shift. Create a positive, motivated working environment. Conduct regular one-to-ones. Hold structured team meetings. Complete performance reviews. Manage disciplinary and grievance procedures in line with company policy. Support succession planning. Develop future supervisors and managers. Guest Experience Deliver outstanding customer service. Maintain consistently high hospitality standards. Resolve complaints professionally. Build relationships with regular guests. Monitor online reviews. Drive guest satisfaction scores. Ensure every guest receives a warm welcome. Operational Standards Maintain exceptional standards across: Cleanliness Presentation Safety Compliance Cellar management Food safety Kitchen standards Bar standards Toilets External areas Back of house Stock rooms Beer gardens Signage Maintenance Complete regular venue audits and ensure all actions are completed promptly. Financial Management Responsible for: Weekly P&L performance Labour forecasting Payroll control Stocktakes GP performance Budget management Cash handling Banking procedures Invoice control Petty cash Utilities management Waste reduction Understand financial reports and use data to improve business performance. People Management Recruit quality team members. Complete structured inductions. Deliver ongoing training. Coach team members daily. Manage attendance. Complete return-to-work interviews. Manage holiday planning. Produce compliant rotas. Ensure legal staffing levels. Promote diversity and inclusion. Compliance Ensure full compliance with: Licensing Act Health & Safety Food Safety HACCP Fire Safety GDPR Challenge 25 Employment Law Right to Work checks Risk Assessments COSHH Accident Reporting Food Allergen Regulations Stock Management Complete weekly stock counts. Investigate variances. Minimise losses. Manage deliveries. Rotate stock correctly. Reduce wastage. Protect company assets. Marketing & Sales Work with the Operations Team to: Deliver seasonal campaigns. Promote live sport. Maximise entertainment nights. Drive food promotions. Increase social media engagement. Grow private bookings. Build community relationships. Develop local partnerships. Events Lead successful delivery of: Live music DJs Quiz nights Sporting events Seasonal celebrations Private functions Charity events Community initiatives Ensure every event is commercially successful and operationally excellent. Team Culture Create a culture built around: Respect Accountability High Standards Teamwork Fun Integrity Recognition Continuous Improvement Administration Complete all required administration accurately and on time, including: Rotas Payroll Stock records Incident reports Maintenance requests Weekly reports Audit paperwork Training records HR documentation Skills & Experience Essential: Minimum 3 years experience as a General Manager in a high-volume pub, bar or hospitality venue. Proven commercial success. Excellent leadership skills. Strong financial understanding. Experience managing large teams. Excellent communication skills. Personal Licence Holder (preferred). Strong knowledge of licensing and food safety legislation. Desirable: Multi-site experience. Experience managing entertainment-led venues. Experience with sports-led businesses. Knowledge of EPOS and stock management systems. Key Performance Indicators (KPIs) The General Manager will be measured against: Sales growth EBITDA Gross Profit Labour percentage Wage productivity Mystery guest scores Audit compliance Food hygiene rating Guest satisfaction Google review score Team retention Recruitment success Training completion Stock variance Health & Safety compliance Social media engagement Private booking growth Personal Attributes You will be: Passionate about hospitality. Commercially driven. Inspirational. Highly organised. Calm under pressure. Professional. Honest and accountable. Guest obsessed. Results focused. Resilient. Positive. Adaptable. What We Offer Competitive salary. Performance-related bonus. Career progression opportunities. Ongoing leadership development. Company pension. Staff discounts. Recognition programmes. Company events. Supportive Operations Team. Opportunity to lead one of the regions most exciting hospitality venues. Our Values Every decision we make is guided by three simple principles: People We invest in our teams and create memorable experiences for our guests. Standards We never compromise on quality, cleanliness, safety or service. Fun Hospitality should be enjoyable for our guests, our teams and our communities. TPBN1_UKCT

The Rewards and Benefits on Offer; • Company contribution pension, • Life insurance scheme, • Holiday club, • Employee Benefits Platform, • Employee Assistance Programme & 24/7 GP access, • Increasing annual leave entitlement based on length of service, • Hybrid working opportunities available upon successful completion of the probationary period The Company you will be working with; MTrec Commercial are proudly representing our industry leading client on their search to appoint a strategic and commercially astute Marketing Lead – UK to drive the company’s marketing approach across the UK Market. Working as part of the marketing function and in close partnership with our UK commercial teams, the candidate will shape direction, guide execution and ensure delivery of impactful, market-relevant activity. This role is key to strengthening the company’s presence within the UK, supporting customer engagement and driving sustainable commercial growth. You will bring strong experience in B2B marketing, ideally with some exposure to B2C, alongside a solid understanding of the UK market landscape. A key part of this role is taking an insight-led approach to ensure marketing activity is targeted, relevant and delivers measurable impact. Experience of exhibitions and industry events within the UK will also be important. The Role you will be doing; • You will play a key role in evolving our UK marketing approach, identifying opportunities and working closely with commercial teams to support growth across both existing customers and new business., • You will ensure a consistent and confident brand presence across the UK, guiding campaigns, communications and events so that the company stands out in the marketplace. This includes shaping exhibition and industry event activity to deliver strong impact and commercial return., • You will be supported by our wider marketing team, including our Social Media Producer, Events Coordinator and Graphic Designers, and will help set clear direction for delivery. This includes developing strong briefs and ensuring all activity is aligned to priorities and delivered to a high standard., • You will also use insight and performance data to evaluate effectiveness, identify opportunities for improvement and continuously refine marketing activity About You; • We’re looking for someone with strong UK market experience who combines strategic thinking with a hands-on, delivery-focused approach., • You’ll have a solid understanding of B2B marketing, with some exposure to B2C, and experience delivering campaigns and events that drive engagement and commercial outcomes., • You’ll bring strong commercial awareness, with the ability to maximise the impact of marketing activity, alongside the confidence to influence stakeholders and align closely with sales teams. An analytical mindset is key, supported by excellent communication and relationship-building skills., • We value people who are naturally driven and take pride in what they do. We’re looking for someone who is motivated to grow, succeed and make a meaningful impact., • A relevant qualification in Marketing, Events Management or a related field is required, along with proven experience in a similar role

Job Title: Medical Business Relationship Manager Reporting to: Director of Sales Role: Full time WhoWe Are Loveday&Co.offersover100yearsofcombinedexperienceinelderlycare,healthcareandhospitality. Loveday is recognised as the only private members club of senior care in London. The Mission We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea, we are expanding across London and the Home Countries with innovative new services for seniors. Loveday will also open its first Health, Wellness and Rehabilitation retreat in 2025. Position Overview We are seeking a dynamic and results-driven Medical Business Relationship Manager to lead our medical sales within central London and the expansion of our new Health, Wellness and Rehabilitation retreat. This role is pivotal in launching a new arm to the Loveday organisation while ensuring continuous engagement with referrers, clinicians, and key stakeholders to maintain our central London recover success. The successful candidate will promote the Loveday brand to drive recover revenue and work alongside the sales and operations teams to achieve the very highest standards of professional partnerships and member experience. This is an opportunity to shape and launch an innovative health and wellness retreat proposition and work in a mission driven environment to make a real impact in senior care and rehabilitation. The role requires a passionate individual with expertise in medical healthcare sales, relationship management, and event coordination, who can champion the benefits of our new rehabilitation offering while partnering with other expertise within the organisation with enthusiasm and strategic insight. This candidate with demonstrate collaborative, across-function experience to drive the very best outcomes for the member and the organisation. KeyResponsibilities-BusinessDevelopment&Revenue Growth Developandexecuteabusinessdevelopmentstrategytodrivereferralsforthenew brand Maintain relationships with London based referrers to drive revenue to London residences while promoting the new rehab offering Engage with referrers, hospitals, and clinicians positioning Loveday as the experts in senior care and create interest and excitement of the new rehab brand Ensure smooth transition for new move ins by coordinating with the sales, operations andcare teams EventManagement&Awareness Building Organiseandleadeventsinpartnershipwiththeresidencesalesteamtoshowcaseour services and highlight the differentiating factors of our proposition. Collaboratewithmarketing,initiativesthatpositionourrehabilitationandhealthretreat services as the preferred choice. Representthecompanyatnetworkingevents,conferences,andindustryforumstodrive awareness and referrals. Performance&Target Achievement Ensure the CRM is fully utilised to track and map BD outcomes and drive sales performance to meet and exceed occupancy and revenue targets. Achievetargetsandkeyperformance indicators Monitor and analyse referral trends, adjusting strategies to optimise business development efforts. Reportonkeymetrics,providinginsightsonmarkettrends,challenges,and opportunities. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the requirements of the role. KeySkills& Experience Experienceofworkinginafastpacedenvironmentwithmultipleprofessional stakeholders Excellentcommunicationskillswithinternalandexternal stakeholders DrivenbyKPIsand targets Provenbusinessdevelopment,healthcaresales,orrehabilitationsales experience. Strongknowledgeoftheseniorcaresector,rehabilitationservicesandmedical sales. Experienceinrelationshipmanagement,stakeholderengagement,andreferralpipeline development. Exceptional communication and presentation skills, with the ability to engage and influence decision makers. Proficiencyineventplanning,marketing,andsalesstrategiestodrivebrand awareness. Ability to work independently, take initiative, and drive results in a target-driven environment. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. TPBN1_UKCT

Turn Group and Event bookings into unforgettable stays. At Hotel Indigo K West Shepherds Bush , we dont just welcome guests, we bring the neighbourhood to life through tailored service, creativity, and attention to detail. As our Groups and Events Manager , youll be the engine behind group stays, working closely with clients and our internal teams to ensure seamless experiences from the first enquiry to check-out. If you're organised and love working in a dynamic hospitality setting, this could be your next step. Whats Our Story? Hotel Indigo reflects the character of its local surroundings, and here in Shepherds Bush, that means bold style, cultural flair, and individuality. Our team is at the heart of connecting with our neighbourhood and delivering standout guest experiences, and your role will be essential in bringing those big-picture moments to life. Heres what you can look forward to as our Groups and Events Manager : Annual salary: £36,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to Health Care cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neig hbourhood Lead group and event bookings end-to-end, from initial enquiry through to post-event follow-up, ensuring timely responses and meticulous attention to detail across rooming lists, contracts, billing, and special requests using Opera Cloud and relevant systems in line with brand standards. Proactively manage groups and events to optimise revenue and guest experience , balancing inventory, monitoring cut-off dates, tracking pick-up and deposits, and identifying upselling opportunities, while ensuring billing accuracy and close collaboration with clients, operations, and the cluster team. Serve as the primary point of contact for group and event clients , building strong relationships while collaborating closely with both internal and external stakeholdersincluding Front of House, Food & Drink teams, Cluster Sales, clients, and gueststo deliver seamless, personalised, and experience-driven events. Own the full billing lifecycle , from deposits and forecasting through to final invoicing, maintaining accurate records, managing amendments and cancellations, and applying terms and fees with clarity and consistency. Work as a team player, contributing to weekly Operations and Groups meetings, preparing detailed Groups and Events summary sheets and ensuring all departments are fully aligned and ready to deliver a smooth and memorable guest journey. Whats Your Story? You're organised, commercially aware, and thrive in a fast-paced team environment. Youll shine in this Groups and Events Manager role if you have: Previous experience in events , group and event coordination, or reservations within a hotel or hospitality environment, with a passion for delivering personalised, memorable guest experiences. Brand awareness is a plus , particularly within luxury and lifestyle segments, with familiarity of the Hotel Indigo brand within the IHG portfolio considered advantageous. Excellent communication and interpersonal skills , with a natural ability to build relationships and create meaningful connections with guests and colleagues alike. Technically confident , with experience using Opera Cloud or similar event and reservations systems, and the ability to quickly adapt to new platforms. Highly organised with exceptional attention to detail , ensuring accuracy and consistency across all aspects of work. Thrives in a fast-paced, dynamic environment, balancing multiple priorities with a calm, proactive, and solution-oriented mindset. Flexible and adaptable , with a willingness to support operational needs, including occasional evenings, weekends, and bank holidays in line with event requirements. If youre ready to help us deliver exceptional group stays with creativity and care, wed love to hear your story. Join us as our Groups and Events Manager at Hotel Indigo K West Shepherds Bush , and help make every stay part of something bigger. All applicants must have existing rights to work in the UK status. TPBN1_UKCT