Sales hotel jobs in United Kingdom - Page 3

Cluster Revenue Manager – Branded 4* Hotel Group, London Location: London Salary: Competitive An exciting opportunity has arisen for a commercially driven Cluster Revenue Manager to join a well-established branded hotel group in London, overseeing revenue strategy across four properties. This is a pivotal role within the group, responsible for driving revenue performance, optimising distribution strategy, and maximising profitability across a diverse portfolio. Responsibilities : Develop and implement revenue strategies across all four hotels. Drive RevPAR, ADR, and occupancy performance in line with budget and forecast targets. Lead pricing, inventory management, and distribution strategy across all channels. Analyse market trends, competitor activity, and demand patterns to identify opportunities. Collaborate closely with General Managers, Sales, and Group leadership to align commercial strategy. Deliver accurate forecasting, budgeting, and reporting to senior stakeholders. Requirements: Proven experience as a Revenue Manager or Cluster Revenue Manager within a branded hotel environment. Strong commercial acumen with a data-driven and analytical mindset. Experience managing multiple properties or complex revenue structures. Confident communicator, able to influence senior stakeholders and drive performance. Strong understanding of RMS, PMS, and distribution systems. TPBN1_UKCT

Groups, Meetings & Events Sales Manager The Cumberland Contract: Full Time Payment: Salaried Salary: Competitive The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 900 stylish bedrooms, vibrant dining spaces, and 17 versatile meeting rooms, we are one of London's leading venues for Groups, Meetings and Events. What you'll be doing As Groups, Meetings & Events Sales Manager, you will take full ownership of driving proactive sales activity within the Business Groups, Meetings and Events segment. You will be responsible for generating new revenue, converting opportunities, and positioning The Cumberland as a preferred London venue for corporate events and group stays. Your focus will be on identifying and securing new business opportunities while developing strong relationships with existing clients, agencies and event planners. As Cluster Sales Manager, you will be a driving force in maximizing revenue across our hotels by developing and executing effective sales strategies. Your primary focus will be on building strong relationships with clients, understanding their unique needs, and providing tailored solutions that align with our commitment to delivering exceptional hospitality experiences. You will lead efforts to identify new business opportunities while nurturing existing accounts to ensure long-term success. In this role, you will collaborate closely with your team and other departments to ensure seamless service delivery. Your strong analytical skills will enable you to assess market trends, track performance metrics, and provide insights that inform strategic decisions. As a leader, you will mentor and develop your team members, fostering a culture of collaboration and excellence. Key responsibilities include: Proactively identifying, targeting and securing new Group, Meetings & Events business through outbound sales activity. Developing and executing a clear sales plan to drive incremental revenue within the segment. Managing and growing key accounts across corporate, agency and event planner markets. Conducting client meetings, site visits and familiarisation trips to showcase the hotel's event facilities. Working closely with Revenue, Operations and Events teams to ensure seamless handover and delivery. Monitoring market trends, competitor activity and demand patterns to maximise conversion. Managing the full sales cycle from enquiry to contract, ensuring strong conversion ratios. Representing the hotel at networking events, trade shows and industry functions to build pipeline. Delivering against monthly, quarterly and annual revenue targets. What you'll bring Proven experience in proactive Groups, Meetings & Events sales within a hotel environment (ideally large-scale or London-based). A strong track record of generating new business and achieving revenue targets. Excellent negotiation, influencing and closing skills. Commercial acumen with the ability to analyse performance data and adjust strategy accordingly. Strong knowledge of the London MICE market and key demand drivers. Confident communicator with the ability to build long-term client relationships. Highly organised with strong planning and pipeline management skills. Experience using sales and CRM systems. A self-motivated, energetic approach with a passion for driving results. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

AssistantFood & BeverageManager Imperial London Hotels Group based at Holiday Inn Bloomsbury Hotel 40 hours (5 Days out of 7 Days weekly rota) £30,107.00 + Benefits We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. Were rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. We are now recruiting an Assistant Food & Beverage Manager at our Holiday Inn Bloomsbury Hotel . Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 316 rooms. Its a lively place to be, offering a ground floor coffee bar, atmospheric Irish pub and 14 event spaces that can accommodate up to 300 people. Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service, compliance to health and safety practices, whilst maximising guest satisfaction consistently on each shift. Key Duties: Oversee Bar services and maintain responsibility for beveragesin these spaces, ensuring that all functions run smoothly, and customer requirements are met. Liaise regularly with F&B Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues. Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner. Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities. What wed like from you Previous experience gained asHead Bartender or Assistant Bar Managerwithin a fast-paced environment with a passion for all things food and beverage. A Passion for hospitality you are all about creating memorable experiences that leaves our guests wanting to come back again and again. Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike. Excellent attention to detail. Not afraid to roll up your sleeves you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure. You will be a natural leader, with the ability to motivate,develop and coachthe teams skillsto reach their full potential. What youll get in return: 28 Days Holiday pro-rata increasing with length of service up to 33 days Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25 Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Early Pay - Instantly access a portion of the pay youve already earned Shopping discounts across several high-street brands and online retailers (via Each Person) Nursery Scheme via Each Person (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action You can explore additional benefits here : About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if youre ready to bring your expertise to support us with our new chapter, please apply today! TPBN1_UKCT

Are you ready to elevate your culinary career? Firmdale Hotels invites passionate and skilled individuals to join our esteemed team. At Firmdale, we pride ourselves on delivering exceptional experiences to our guests through our innovative approach to hospitality and our dedication to excellence. Firmdale Hotels is renowned for its collection of boutique hotels located in prime destinations across London. Each of our properties exudes individuality and charm, offering guests a unique and memorable stay. Our commitment to quality extends to our culinary offerings, where we strive to delight guests with delectable dishes crafted with care and creativity. We are currently seeking a talented Demi Chef de Partie to join the culinary brigade at our esteemed Charlotte Street Hotel. In this role, you will play a pivotal part in our kitchen operations, contributing to the seamless delivery of exceptional dining experiences. Responsibilities: Collaborate with our culinary team in executing breakfast, lunch, and dinner services with precision and flair. Uphold our standards of excellence by demonstrating meticulous attention to detail in every culinary creation. Thrive in a fast-paced and high-pressure environment, ensuring smooth operations during peak service times. Take charge of supervising a small team, inspiring them to excel and maintain our exacting standards. Monitor and manage stock levels within your section, ensuring optimal inventory levels and timely ordering. Showcase exceptional organisational and communication skills, fostering seamless coordination within the kitchen team. Embrace a collaborative mind-set, working closely with fellow team members to achieve shared goals and deliver outstanding guest experiences. What you Need: Previous experience in a similar culinary role, demonstrating proficiency in kitchen operations. A genuine passion for food and a commitment to delivering culinary excellence with every dish. Strong leadership capabilities, enabling you to effectively supervise and motivate a small team. Excellent organisational skills, allowing you to manage stock levels and coordinate tasks efficiently. Clear and effective communication skills, facilitating seamless collaboration within the kitchen team. A collaborative spirit and the ability to thrive in a dynamic, team-oriented environment. What We Offer: An hourly rate of £15.00 - £16.00 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We are looking for an ambitious, dedicated and service-oriented Cluster Events & Groups Manager to join the fantastic team at the Central London Marriott Cluster: London Marriott Hotel County Hall London Marriott Hotel Marble Arch London Marriott Hotel Kensington London Marriott Hotel Regents Park London Marriott Hotel Maida Vale If you are a passionate events & groups professional looking to develop within an amazing brand and the world's biggest travel company get in touch with us today! See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet - and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we're a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you? The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales. The Events & Groups Manger will mainly deal with all external enquiries, and will provides excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre -event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organizational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognizes opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Events & Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Ownership for the management and conversion of assigned enquiries Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution. Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts. Correct use of systems process to ensure booking integrity, consistency & accuracy. Sells to a pre-determined event and group strategy Works within brand standards & systems processes Generate incremental revenue and deliver excellent guest service. Effectively manages bedrooms blocks and meeting space inventory for assigned groups Conducts compelling show rounds to win the business Execution of Meetings Imagined, MSA Proactively resolicits previous customers and event bookers for future opportunities In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. Work alongside some amazing talent- award winning, experienced hospitality professionals Discounted room nights, meals, and spa access-because your well-being means so much Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance Access to major high street discounts so you can treat your friends and family as required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

We have an exciting opportunity for a Commercial Support Manager looking after our 4 Central London properties DoubleTree by Hilton London West End, DoubleTree by Hilton London Victoria, 100 Queens Gate Hotel London, Curio Collection by Hilton & Trafalger St James Curio Collection by Hilton. The Role The primary objective of the role is to to support the Crimson commercial team in delivering financial and market outperformance. To support Crimson commercial team with administration and to enable Commercial team with analytical reporting. Other accountabilities include: To populate and respond to RFPs on behalf of the sales team. To produce on a daily / weekly / monthly basis commercial report for sharing across the business including but not limited to: Daily Pick up report Daily segmentation pick up report Weekly segmentation pick up report. Month end distribution reporting Month end market segmentation reporting Month end corporate & agent reporting. Room type utilisation Fill night conversion Weekly & monthly consolidated forecast reporting To support the revenue management team with updating weekly forecast files To support on an ad hoc basis with reporting as required by the revenue management team. To prepare the annual forecast / budget files for the revenue team To ensure a template is created for each hotel to ensure the correct fields are populated across all hotels across all solutions. To ensure all accepted RFPs have the correct SRP / Rate codes built in each property management system. To own the creation of an RFP log allowing for clarity around volumes of RFP being submitted and status of these vs prior year and pre agreed targets. The Person As well as having experience in a similar role, the ideal candidate will be a strong communicator, deliver exceptional service to clients, be highly organised and be able to prioritise their workload, flexible and adaptable to change. Strong problem-solving & analytical. Previous experience with systems such as Delphi FDC or similar would be highly advantageous. Benefits GoHilton you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family Private Healthcare Plan financial assistance towards the cost of healthcare 2 x annual salary life assurance Learning and development opportunities from our lots of in-house training courses and programmes and over 1,000 training courses available on our Training University Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level Hero Of The Month recognition programme to recognise and celebrate your achievements Free-of-charge freshly cooked meals to enjoy on duty Free-of-charge dry-cleaning of suiting items Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. TPBN1_UKCT

Are you a passionate and dedicated culinary enthusiast eager to hone your skills in a dynamic and fast-paced kitchen? Firmdale Hotels, renowned for our luxury boutique hotels in London and New York, is looking for a talented Commis Chef to join our highly successful team at the Haymarket Hotel. At Firmdale Hotels, we pride ourselves on our exceptional hospitality and culinary excellence. Our hotels are known for their unique design, impeccable service, and outstanding dining experiences. As part of our team, youll have the opportunity to work in a supportive and innovative environment where your growth and success are our priority. As a Commis Chef, you will play a crucial role in our kitchen, working across various sections to develop a broad range of culinary skills. Responsibilities: Assisting senior chefs in preparing and cooking dishes to the highest standard. Ensuring all food items are prepared and presented in accordance with our stringent quality and presentation guidelines. Collaborating with the kitchen team to maintain a clean, organised, and efficient work environment. Contributing creatively to menu development and daily specials. Upholding all health and safety regulations, ensuring a safe kitchen environment. What you Need: Previous experience in a similar role within a high-volume, high-quality establishment. Exceptional attention to detail and a commitment to producing high-quality dishes. A genuine passion for food and the culinary arts. Strong organisational and communication skills. The ability to thrive in a team-oriented setting, demonstrating reliability and a positive attitude. What We Offer: An hourly rate of £13.50 - £14.50 inclusive ofservice charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

The world is yours with Meli Joining Meli Hotels International is to embark on a journey without borders, where the possibilities to grow, learn, and develop are endless. It is knowing that the world is yours that you can build your career across multiple destinations all while feeling part of one big, warm, and passionate family. Groups & Events Manager Department: Groups & Events Location: London, NW1 3UP Hotel: Meli White House Salary Package: Competitive salary + service charge About Meli White House Meli White House is a modern and elegantly refurbished hotel, ideally located next to Regents Park and within walking distance of Oxford Circus and Regent Street. With extensive meeting and event facilities, the hotel is a preferred destination for corporate meetings, conferences, and social events, welcoming both domestic and international clientele. Whats in it for you? Competitive salary plus service charge 28 days holiday including public holidays Contributory pension scheme Health cash plan and discounted dental cover Refer-a-friend bonus Exceptional employee rates worldwide for you, your friends, and family with Meli Hotels International Food & beverage discounts (subject to outlet participation) Unlimited access to Melis global online learning platform Career development opportunities across more than 350 hotels worldwide High-street discounts and team celebrations Mission As a Groups & Events Manager, you will lead the Groups & Events department, driving revenue growth, operational excellence, and outstanding guest experiences. You will oversee the full lifecycle of group and event business from sales development and contracting to planning, execution, and post-event analysis ensuring profitability while maintaining exceptional service standards. Key Responsibilities Lead and develop the Groups & Events team, setting clear objectives and driving performance Manage and grow a portfolio of MICE and social event accounts to maximise revenue and repeat business Oversee the planning and execution of all groups and events from contract signature to post-event review Ensure accurate preparation and timely distribution of group summaries and BEOs Chair pre-convention meetings and act as senior liaison between clients and hotel departments Monitor forecasting, budgeting, and revenue reporting for the department Conduct market analysis and competitor benchmarking to inform pricing strategies Review contracts, billing, and financial performance to ensure accuracy and profitability Participate in hotel business reviews, providing detailed segment analysis and projections What are we looking for? Minimum 3 years experience in a senior Groups & Events or MICE leadership role Proven track record of driving revenue and achieving financial targets Strong leadership and team development skills Excellent commercial awareness and financial acumen Strong organisational and strategic planning abilities Outstanding communication and stakeholder management skills High attention to detail and problem-solving capability Passion for delivering exceptional guest experiences Fluency in English; additional languages are an advantage Eligibility to work in the UK is essential Because belonging to the great Meli family is being VIP At Meli, our people are at the heart of everything we do. Our warmth, proximity, and passion create an environment where everyone feels valued, supported, and inspired to grow. Being part of Meli means being a Very Inspiring Person. Our Commitment to Diversity & Inclusion Meli Hotels International is proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality, creating a respectful and supportive workplace free from discrimination. We believe our differences strengthen us and help build a more responsible and sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli. Follow us on: Instagram LinkedIn Twitter Indeed Glassdoor TPBN1_UKCT

Assistant F&B Manager - Great Hotel Company - Borehamwood Areas - Up To 34k + Benefits IMMEDIATE START About the Role We are seeking an experienced and motivated Assistant Food & Beverage Manager to join our hotel team in Elstree, near Borehamwood. This is a hands-on leadership role supporting the delivery of high-quality food and beverage operations across our restaurant, bar, lounge, room service, and conference & banqueting facilities. The successful candidate will play a key role in ensuring exceptional guest experiences, strong financial performance, and seamless event execution. Key Responsibilities Food & Beverage Operations Support the F&B Manager in overseeing daily operations across all F&B outlets. Ensure high standards of service, presentation, and food quality are consistently delivered. Lead by example during service, maintaining a visible presence on the floor. Monitor guest satisfaction and respond promptly to feedback and complaints. Ensure compliance with food safety, hygiene, and licensing regulations. Conference & Banqueting Assist in the planning and execution of conferences, weddings, private events, and corporate functions. Liaise with the Sales and Events team to ensure accurate event briefs and smooth handovers. Conduct pre-event briefings and coordinate service teams during functions. Ensure room set-ups meet event specifications and brand standards. Oversee event billing accuracy and post-event follow-up where required. Team Leadership & Development Support recruitment, onboarding, and training of F&B team members. Create and manage rotas in line with business levels and payroll targets. Motivate and develop the team to achieve service excellence. Conduct performance reviews and provide ongoing coaching. Financial & Administrative Duties Assist with stock control, ordering, and supplier management. Monitor GP margins, waste control, and cost management. Support budgeting and forecasting processes. Ensure accurate cash handling and compliance with company procedures. Candidate Profile Essential: Previous supervisory or assistant management experience in a hotel F&B environment. Experience working with conference and banqueting operations. Strong leadership and team management skills. Excellent communication and organisational abilities. Knowledge of food safety legislation and licensing laws. Flexibility to work evenings, weekends, and bank holidays. Desirable: Hospitality qualification (e.g., NVQ, Diploma, or equivalent). Experience with hotel PMS and EPOS systems. WSET or other beverage-related certification. Personal Attributes Passionate about hospitality and guest service. Proactive, hands-on, and solution-focused. Strong attention to detail. Calm under pressure, particularly during large-scale events. Commercially aware with a drive to achieve targets. What We Offer Competitive salary (based on experience). Service charge and performance-based incentives. Staff meals on duty. Company benefits and employee discounts. Career development opportunities within the group. TPBN1_UKCT

Native ApartHotels, brought to you by Native by Numa, are vibrant home-away-from-home hubs designed for energetic travellers, curious families, work trippers, one-nighters. We help our guests plug into cities and communities, offering a seamless blend of the comfort of a hotel with the freedom of an apartment, ensuring a dynamic stay, and an equally dynamic workplace! Want to be part of the team? We are seeking an experienced Leasing Manager professional from a Leasing or Property Management background. This role is designed to bridge excellent customer experience with legislative compliance. You will be the internal expert, ensuring our portfolio remains compliant, leading the transition and implementation of all requirements following the Renters Rights Bill and managing the complexities of local council selective licensing, where relevant. In addition, as a Leasing Manager you will support the team on achieving budgeted occupancy, revenue targets through leasing our portfolio to residential tenants. You will be required to ensure that all customer liaison is completed in a timely manner, all leads are followed up and responded to. This role will report directly to the Operations Manager for the Dorrington portfolio at Native Places and will work closely with the Housekeeping and Facilities teams, to support the on- site operational functions of the property, providing feedback on cleanliness levels, maintenance requirements and general smooth running of the day-to-day operation via the property management system. Exceptional understanding of the properties within the Dorrington collection, the individual nuances of each property on in-house customers, service delivery and community engagement initiatives that support the success of each property. The position operates on a five day working week, usually Monday-Friday, from 9 am to 5 pm. The work location will alternate between properties. The role requires some flexibility on work schedule, occasionally requiring shifts on evenings, weekends, and/or public holidays, depending on the operational needs of the business. Experience: A minimum of 2 years experience as a leasing professional or property manager in a build-to-rent sector. Experience in applying for selective licences or HMO licences and fully versed in the Renters Rights Act legislation. Excellent communication skills: both verbal and written. High energy, self-motivator, and a team player. IT skills including MS Word, Excel & Outlook Proven experience in leasing, sales or marketing that demonstrates customer service background. Proficiency in executing sales skills such as lead generation through to leasing and closing Able to innovate and a flexible approach. Proficiency in management of social media account ARLA qualified (preferred) Skills & Abilities Ability to always keep sensitive information highly confidential A can-do approach, Be well organised and confident. Job Type: Full-time Work Location: In person As well as being able to call yourself a Native heres some of the other great benefits of working with us; Employee discount on Native and Numa stays 6 days Company Sick Pay / year Number of Holidays increasing with years of service (1 day per year) Birthday Holiday Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. TPBN1_UKCT

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: Assist in the preparation and presentation of a diverse range of dishes. Ensure the highest standards of food quality, taste, and presentation. Supervise and support a small team, fostering a collaborative and efficient work environment. Monitor stock levels and manage ordering for your section. Maintain a clean, safe, and organised kitchen area. Communicate effectively with the team to ensure smooth kitchen operations. What you Need: Proven experience in a similar role within a high-pressure, fast-paced kitchen environment. Exceptional attention to detail and a commitment to excellence. A genuine passion for food and culinary innovation. Strong organisational and communication skills. Ability to work effectively as part of a team. Leadership qualities to supervise and motivate team members. What We Offer: Competitive hourly rate of £15.00 - £16.00 inclusive of service charge . Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International's Managed hotels in the Central London Cluster seek a dynamic, creative and customer focused Cluster Senior Sales Manager for five properties: London Marriott Hotel County Hall London Marriott Hotel Kensington London Marriott Hotel Marble Arch London Marriott Hotel Maida Vale London Marriott Hotel Regents Park JOB SUMMARY We are seeking a Cluster Senior Sales Manager responsible for proactive business development and account management of corporate groups, meetings & events, and business transient segments. In this role, you will uncover new customers, foster long-term relationships, and deliver exceptional customer service with a solutions-focused approach. As a key driver of revenue growth, you will bring a strategic mindset, strong commercial acumen, and the ability to identify and manage complex new opportunities and create tailored solutions that exceed client expectations. DAY-TO-DAY RESPONSIBILITIES Identifies and pursues new business opportunities for all five Cluster Hotels, generating leads within the corporate segment across group, catering, and business transient. Develops and strengthens relationships with existing accounts to foster long term partnerships and ensure repeat business. Takes ownership of deployed segment and drives new initiatives to generate enquiries and increase enquiry conversion. Work in alignment with the hotels' strategic priorities, ensuring sales efforts support overall business goals. Collaborates with the cluster team, hotel teams and wider sales teams (such as Area and Global Sales) on client activity to maximise client engagement. Organises and conducts site inspections and FAM trips; arranges client meetings and activity. Maintains clear communication with hotels and stakeholders on sales activity, progress and results. Supports Groups & Events Team with enquiry closure by leveraging experience and expertise of the corporate segment. Attends networking and industry events; monitors local, national and international business outlook to deepen knowledge of deployed segments and wider hotel strategies. Supports enquiry process and contracts for complex bookings, providing tailored solutions that meet and exceed customer expectations. Creates and executes strategic account plans to achieve hotel and individual goals. Proven ability to build and maintain strong relationships with multiple stakeholders Maintains accurate and up-to-date account data and reporting Adapts to evolving business conditions; leads tasks and projects assigned by management. CANDIDATE PROFILE This is an ideal opportunity for a customer-focused, results-driven sales professional who is passionate about proactive sales and ready to take their next step into a Senior Sales Manager role for multiple hotels. Proven experience in a corporate hotel sales role, demonstrating progressive career growth and a pattern of exceptional performance. Demonstrates strong commercial acumen and experience of working with dynamic hotel sales strategies This is a hotel based role; location is driven by client appointments and visibility across the five London Cluster hotels. SKILLS & EXPERIENCE Strong communication skills with a confident communication style across different channels Excellent selling skills and understanding of sales processes from enquiry generation through to contract Strong negotiation skills with the ability to problem-solve and seek solutions Ability to up-sell products and services and can bring a sale to closure Outstanding relationship management skills; ability to develop and maintain relationships with customers, stakeholders and associates Demonstrates tenacity and resilience in business development, consistently seeking new opportunities Skilled in implementing successful sales strategies and executing account plans for multiple hotels Proven experience of corporate group, catering and transient business sales Highly organised with excellent time management skills in a fast-paced, dynamic environment Demonstrates strong leadership qualities and sound decision-making skills to drive results Understands revenue management principles and account profitability Proficient in standard software applications and hotel systems WHAT DO YOU GET IN RETURN? Enrolled for discretionary Quarterly Bonus Plan based on assigned sales targets Development and training opportunities. Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends. £5 breakfast when staying in most of our European hotels. 50% discount on Food & Beverage when dining within our cluster. Start with 23 holidays (excluding Bank Holidays), then watch your time off grow-1 extra day every work anniversary upto 27 days!* Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!* Complimentary staff uniform dry cleaning - we do like to make an impression Complimentary meals on duty. *Calculated on pro-rata basis. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

The Role... At Soho House, the Spa Manager plays a vital leadership role in overseeing all aspects of spa operations, ensuring an exceptional, luxury experience for our members and guests. You will be responsible for managing the day-to-day running of the spa, maintaining the highest standards of service, and motivating a team of therapists and reception staff to deliver outstanding wellbeing treatments and hospitality. What's in it for you? Weekly Pay Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Lead and inspire the spa team to provide exemplary service and maintain a consistently high standard of treatments and hospitality. Oversee day-to-day spa operations, including bookings, scheduling, therapist performance, and guest service. Ensure the spa is clean, safe, well-maintained, and compliant with all health, safety, and hygiene regulations. Create and manage treatment menus, promotional offers, and seasonal wellness packages in collaboration with the wider hospitality and marketing teams. Manage spa inventory and ordering of stock and supplies, ensuring effective cost control and supplier relations. Recruit, train, and develop team members, providing ongoing coaching, performance reviews, and support. Manage the spa's P&L, tracking KPIs such as treatment revenue, retail sales, therapist utilisation, and guest satisfaction. Act as the main point of contact for guest feedback, resolving any issues professionally and promptly. Coordinate with other departments (e.g., Events, Membership, F&B) to offer wellness experiences that enhance member satisfaction. What we are looking for... Minimum 3-5 years' experience in spa management within a luxury hotel, wellness retreat, or members club. Recognised qualification in spa therapy, wellness, or beauty therapy (e.g., CIBTAC, CIDESCO, ITEC). Proven leadership and operational experience, including team development and KPI delivery. Deep understanding of luxury guest service and premium wellness trends. Fluent in English, with strong written and verbal communication skills. IT literacy including spa booking systems, Microsoft Office, and reporting tools. TPBN1_UKCT

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. To share the light and warmth of hospitality. Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotels rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of Londons history with every bite. A WORLD OF REWARDS Smart uniform provided and laundered Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Members areas A Breakfast Manager oversees all Food and Beverage operations, including Restaurants, Café and Room Service to ensure high standards of quality and service. Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards Effectively control the flow of customers and the interaction between the front and back-of-house throughout service Ensure Team Members maximize all sales opportunities Ensure Team Members consistently maintain brand standards and high levels of customer service Handle all customer inquiries in an appropriate and professional manner Manage Team Member schedules, stock, and wastage level What are we looking for? A Breakfast Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in organizing food and beverage service in a range of outlets Experience in supervising a team Ability to demonstrate delegation skills Flexibility to respond quickly and positively to a range of work situations A passion for developing others to be part of a winning team EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis. SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a welcoming, efficient service for guests while maintaining accurate records and supporting daily hotel operations. As a Front Desk / Front of House Hotel Receptionist you will handle guest enquiries, process reservations and ensure smooth check-ins and check-outs while delivering excellent customer service. Working as a Front Desk / Front of House Hotel Receptionist you will support communication across departments, promote hotel services and help maintain a well-organised and professional front office environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties and responsibilities as the Front Desk / Front of House Hotel Receptionist include: • Guest Management: Maintain confidential guest records and update information in the PMS, • Guest Registration: Greet, register and process guest check-ins, ensuring required security information is obtained, • Room Coordination: Manage room changes and communicate special requests to relevant departments, • Financial Administration: Prepare End-of-Day reports, banking and credit checks, notifying management of issues, • Billing Accuracy: Ensure guest bills are accurate, posted correctly and processed efficiently, • Communication Support: Answer internal and external calls, handle enquiries and manage switchboard cover, • Correspondence Handling: Manage faxes, messages and guest communications for hotel departments, • Reservations: Take reservations via phone, fax, email or in person, following company sales policies, • Upselling: Promote hotel facilities and stay informed on rate structures and promotions, • General Knowledge: Maintain awareness of facilities, local attractions and transport routes, • Safety Compliance: Follow health, safety and emergency procedures and adjust hours as needed to maintain service CANDIDATE REQUIREMENTS • Previous experience in a customer-facing or front of house role, • Proven experience of delivering excellent customer service, • Experience with administrative duties and maintaining accurate records, • Strong communication and multitasking skills, • Ability to work flexibly across morning and evening shifts, • Confident using hotel systems or similar booking / CRM software, • A professional, friendly and organised approach HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14419 Full Time, Permanent Customer Service / Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Concierge & Memberships Manager – “London family members club” Salary: £38,000 - £40,000+ Location: London Looking for a role where every day brings connection, creativity, and meaningful experiences? I am working with a luxury family members' club designed to make quality time effortless and memorable. The Concierge & Memberships Manager will lead the front-of-house and membership journey — combining hospitality excellence with genuine people skills. The Role You'll be the smiling face that welcomes our members and their guests, ensuring every visit feels special. This hands-on role blends sales, service, and leadership — overseeing the Reception & Memberships team, driving membership growth and retention, and collaborating on standout events that keep families coming back. Key Responsibilities Manage the complete membership journey — from first enquiry to happy, long-term member. Partner with the events team to deliver engaging activities that attract and retain members. Handle member queries or complaints with professionalism and a proactive, solution-focused approach. Lead the Concierge team to ensure day-to-day operations run smoothly. Oversee bookings, communications, and member access with efficiency and care. Prepare accurate membership reports and contribute to departmental planning. Recruit, train, and develop team members to consistently meet service excellence standards. Support the General Manager with ad hoc duties as needed. Skills & Experience Minimum 2 years in a leadership role such as Reception, Membership, Sales, or Guest Relations in a premium hotel or private club setting. Excellent communicator with a second language is highly desirable. Clear Enhanced DBS check required. Personal Qualities Exceptional communicator, both written and verbal. Diplomatic problem solver who thrives on creating win-win outcomes. Organized multitasker with strong time management and prioritization. Confident decision-maker who sees the bigger picture. Naturally engaging with children and families alike. For more information contact or Call David Allen TPBN1_UKCT

Red D are recruiting a Director of Food & Beverage for one of Ireland's leading five-star luxury hotels. This is a rare and rewarding opportunity for a seasoned Food & Beverage leader to take the reins of a world-class operation. You'll oversee a portfolio of stunning restaurants, bars, lounges, event spaces, and private dining outlets all within a property celebrated for its service, style, and exceptional guest experiences. We're looking for someone with gravitas a mature leader with experience managing large teams across multiple outlets, confident in making key decisions, and dedicated to delivering five-star standards every day. This isn't a stepping-stone role. This is a career-defining position at the very top of Irish hospitality. What You'll Be Doing: Leading all food and beverage operations across multiple restaurants, bars, lounges, in-room dining, and event spaces Working closely with chefs and service teams to ensure flawless guest experiences that reflect the hotel's five-star standards Mentoring and inspiring a large, multi-layered team, ensuring everyone feels supported and empowered to succeed Overseeing budgets, financial planning, and cost control, while never compromising on quality Collaborating with other senior leaders including Sales, Events, Marketing, and Rooms to ensure every guest journey is seamless Championing innovation while honouring tradition bringing fresh ideas to food and service without losing sight of what makes this property special Maintaining the highest standards for health, safety, hygiene, and guest satisfaction Leading with confidence, calm under pressure, and always focused on delivering excellence What We're Looking For: Proven experience as a Director of Food & Beverage or multi-outlet F&B Manager in a five-star or luxury hotel environment A mature, composed leader who has successfully managed large teams across diverse outlets Commercially astute with a strong track record of achieving financial targets while delivering exceptional guest experiences A hands-on approach, leading from the front and engaging with both guests and teams Deep knowledge of the luxury hospitality landscape and what it takes to exceed guest expectations consistently A collaborative style working well with executive peers and across departments What's on Offer: An excellent salary package designed to attract the best in the industry Significant performance-related bonus Luxury-level benefits, including private healthcare contribution and pension Genuine opportunities for growth and progression within one of Ireland's leading hotels The chance to lead one of the country's finest food and beverage operations and leave a lasting legacy If you are a respected Five Star, Food & Beverage leader ready to take on a role that will challenge and reward you at the highest level, we would be delighted to hear from you. TPBN1_UKCT

Assistant Outlet Manager Salary: £38,041 + Tronc At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Duties and responsibilities related to the Assistant Outlet Manager role Supervises the day to day functioning of all restaurant employees, facilities, sales and costs. Supervises, co-ordinates and directs the prompt, efficient and courteous service of food and beverages in the restaurant. Establishes and maintains effective employee relationships Conducts, under the guidance of the Restaurant Manager, such functions as interviewing, hiring, employee orientation, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity. Conducts pre-shift briefings and maintains liaison with The Head Chef. Participates in service as necessary in accordance with the requirements and practices of the restaurant. Ensures restaurant grooming and appearance standards are met at all times. Assists in administration work as required by the Restaurant Manager Performs related duties and special projects as assigned Sets up and carries out training of all staff at all levels, under the guidance of the Restaurant Manager. About You You bring solid experience in hotel food & beverage operations, ideally within a premium or lifestyle environment. Highly organised and confident in a fast-paced setting, you balance hands-on service with strong operational oversight. With a guest-first mindset, you ensure every interaction reflects the outlets standards. Your leadership style is supportive and consistent, enabling you to guide, motivate, and develop your team while maintaining high levels of quality, efficiency, and attention to detail. Benefits of the Assistant Outlet Manager role include 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free Meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care. Next Steps: Apply today for this Assistant Outlet Manager role and start your journey with Hyatt Hotels! TPBN1_UKCT

Cluster Front Office Manager Thistle Trafalgar Square Contract: Full Time Payment: Salaried Salary: £37000 per annum The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London. What you'll be doing As Front Office Manager, you'll lead with purpose, overseeing Reception, Guest Relations, and the Nights team, and collaborating closely with other departments to provide guests with a seamless stay. Your role will go beyond day-to-day management—you'll inspire and coach your team to exceed expectations, handle complex guest needs with calm confidence, and ensure each interaction is a positive reflection of our commitment to world-class hospitality. You'll take the lead in training and developing team members, fostering a supportive, inclusive environment that values every individual's growth and contribution. Additionally, your proactive approach will be vital in driving sales, managing budgets, and meeting challenges with creative solutions, always keeping our guests' needs in focus. What you'll bring A track record of inspiring and leading teams through authentic, hands-on guidance Meticulous attention to detail, ensuring the highest level of guest service A genuine passion for exceptional guest experiences Excellent communication skills and a collaborative approach Strong analytical skills, with the ability to balance budgets and performance goals Knowledge of Opera is beneficial but not essential What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Job precis: We are seeking a commercially driven and highly analytical Commercial Support Manager to join the central Commercial Team at this highly sought-after hotel management company. Reporting to the Group Commercial Director, this role is pivotal in delivering accurate reporting, forecasting support and RFP governance to drive financial and market outperformance across the portfolio of branded hotels. About the role Produce daily, weekly and monthly commercial reports including pickup, segmentation, corporate production and forecast analysis Support weekly forecasting processes and annual budget preparation Analyse performance data including room type utilisation, fill night conversion and segmentation trends Lead the end-to-end administration of RFP submissions, ensuring accuracy and deadline compliance Maintain and track a comprehensive RFP log, monitoring performance versus targets Ensure correct rate loading and system integrity post-RFP acceptance Develop and maintain standardised reporting templates across all properties Own and update commercial balanced scorecards What we are looking for Strong analytical and numerical skills with advanced reporting capability Previous experience in revenue management, commercial reporting or hotel analytics High attention to detail and data accuracy Proven administration experience within a fast-paced environment Strong Excel and systems capability (CRM / revenue systems experience advantageous) Excellent organisational skills and ability to meet strict deadlines Commercial awareness with understanding of RevPAR, segmentation and forecasting Benefits of this role Work closely with senior commercial leadership Exposure to portfolio-level revenue strategy and forecasting Opportunity to develop advanced analytical and revenue management skills Be part of a progressive and commercially focused hotel management company Clear development pathway within Sales, Revenue or Commercial disciplines TPBN1_UKCT

JOIA General Manager JOIA at art'otel Battersea Power Station is the first London restaurant by award-winning two Michelin-starred Portuguese chef, Henrique S Pessoa and is inspired by Henrique's culinary heritage and travels across the Portuguese Iberian Peninsula. If your dream and passion are about high-quality food, amazing service and creating memories, then this is the place to work! Your journey so far As our JOIA General Manager , you will have experience managing a large team in a high-performance operation. You will have experience in developing your team in a fast-paced environment while creating an exciting buzz around the restaurant. We want JOIA to be the most talked about Restaurant around London and you to bring a WOW factor to our guest experience. As our JOIA General Manager , you will receive: Salary: Highly competitive with generous Tronc Subsidised Travel arrangements after midnight Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends) 50% F&B discount at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day - including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream! Recommend a Friend scheme - £750 BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas. Vitality at work scheme with great gym discounts & more Ride to Work Scheme & free local cycling lessons Travel season ticket loans (if applicable) 24/7 access to our Employee Assistance Programme Rotas published at least two weeks in advance (if applicable) Uniforms provided (if applicable) & free dry cleaning Annual Staff parties and events Company pension plan & award-winning training As our JOIA General Manager , you will: Oversee daily restaurant operations to ensure smooth and efficient service Develop and implement operational policies and procedures to maintain consistency and high standards. Ensure compliance with health, safety, and sanitation standards Recruit, train, and manage restaurant staff, ensuring they meet performance and customer service standards Develop and manage the restaurant's budget, focusing on cost control and revenue generation Implement strategies to drive sales and improve overall financial performance Address and resolve customer complaints promptly and professionally Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original. TPBN1_UKCT

Company Description Mercure & ibis London Earls Court and Barnabys Restaurant & Bar provide guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new branding. Our new goal is to find the right candidates to be part of this amazing project to help us during the evolution to become a modern, stylish and innovative 12-storey hotel. The hotel is about to undergo a very unique project resulting in a dual branding stylish and modern hotel with a combination of 3* and 4* product. Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission istomake the impossible possible to realise your dreams. Job Description POSITION OVERVIEW Department: Food & Beverage POSITION OVERVIEW Behaves and acts in an exemplary fashion, embodying the brand mind-set; Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards Conveys the hotel's image through his/her attitude, professionalism and involvement in the field Ensures that all products served to guests conform to standard and are of good quality Develops revenue and profit margins Helps the hotel meet its targets Provides information for guests within his/her field of competence or directs them to the right person Remains polite and courteous at all times whatever customers may request Handling any complaints immediately and sensibly, and keeps the manager informed MAIN RESPONSIBILITIES Customer relations Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty. Enquires whether guests are satisfied throughout their experience Takes into account and anticipates guests' needs Convey the hotel image Professional techniques / Production Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment Supervises stock rotations for catering supplies and identifies any needs Supervises and checks the bar, restaurant, menu, presentation Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand Coordinates with the departments close to the F&B department (front office, reservation etc.) Guarantees that equipment is kept clean and well maintained, in line with hygiene regulations Ensures equipment remains in good condition and signals any need for technical intervention Ensures compliance with legislation governing the sale of beverages Team management/ Talent & Culture Contribute to guests satisfaction by providing high quality services with a warm and friendly and approach. Develops employees' motivation and team spirit by creating a good working atmosphere Integrates and trains employees, providing support for skills development Ensures that employees are well presented (uniforms, personal hygiene etc.) Helps employees improve their skills and provides support Ensure all mandatorytrainingare completed Helping with the rotawhen necessary Commercial / Sales Is familiar with all the hotel's services and promotes them to encourage guest loyalty Increases sales through his/her innovative and creative approach and reliable advice Promotes the special offers and full range of products Management and administration Manages the products available for guests Keeps the loss and breakage of equipment to a minimum and keeps the superior informed Keeps an inventory of equipment and tracks items coming in and out. Hygiene / Personal safety / Environment Ensures that the workplace remains clean and tidy Knows and ensures the application of the hotel's security regulations (in case of fire etc) Ensures the safety of people and property in the hotel Respects the hotel's commitments to the "Environmental Charter" (saving energy, recycling, sorting waste etc). Special Note: During the course ofdutyyou will have access to certain information, which demands the utmost confidentiality. Discretion must beexercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of thehigh standardscurrently being achieved. It is not intended as awholly comprehensiveor permanent schedule ofdutiesand it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. Candidates must have the right to work in the UK. Additional Information PERKS FOR YOU Employee benefit card offering discounted rates at Accor worldwide Free and delicious meal breaks on duty Complimentary stays in UK and North Ireland Friends & Family discounts 50% food discounts in our restaurants Pension Scheme Health Insurance Eye Test Vouchers Staff Uniforms Provided Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 TPBN1_UKCT

Regional Sales and Business Development Manager Up to £45,000 plus bonus This role will require travel around your region and to the Support Centre Looking after predominantly our London Pubs and Hotels (with a few random locations thrown in, happy to discuss in more detail). This role will require experience of Business Development, Systems and Accommodation. Fuller's are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors. Fullers is family and a place where everyone belongs. Join us and help shape a new and exciting pro-active sales function via this brand-new role of the Regional Sales and Business Development Manager , focused on driving pre-booked growth through pro-active sales strategy and business development. At the heart of this role is a commitment to cultivating a commercially driven, forward-thinking sales culture. You will lead a team of Area Sales Managers to deliver the pre-booked sales strategy across tables, events, and bedrooms, while also identifying and converting new commercial opportunities that strengthen market position and revenue performance. Key Responsibilities: Develop and implement a strategic pre-booked sales plan across division. Lead, support, and coordinate a team of Area Sales Managers. Convert new commercial opportunities to deliver pro-active growth. Manage central project infrastructure to optimise systems and processes. Identify new business opportunities and support pipeline development. Track, analyse and report on sales performance, pipeline activity, and conversion. Collaborate cross-functionally to deliver company vision and key initiatives. Ideal candidates will have: Previous experience in multi-site sales leadership role Proven record of managing key accounts, agencies, and 3rd party relationships. An initiative-taking, strategic mindset with a strong commercial focus Confident CRM user with experience managing and optimising customer journey. If you are ready to take on this exciting new challenge, please get in touch now! TPBN1_UKCT

About Park Hyatt London River Thames Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool. Duties and responsibilities related to the Business Development Manager Groups & Events role As Business Development Manager Groups & Events, you will drive the strategic commercial direction of Park Hyatt London River Thames, ensuring the smooth and efficient performance of the Rooms & Events department. You will be accountable for delivering an exceptional end-to-end group and event experience, while achieving departmental profitability and all relevant annual hotel KPI targets. Drive strategic business development across MICE and transient segments by proactively identifying, pursuing, and converting new revenue opportunities to achieve annual KPI and profitability targets. Build and maintain strong relationships with key clients, agencies, and partners to generate repeat, referral, and long-term business across Rooms and Food & Beverage. Execute structured sales activities including prospecting, client meetings, contracting, rate negotiations, site inspections, trade shows, and FAM trips to maximise conversion and market penetration. Monitor market trends, competitor performance, and pricing strategies to identify new revenue streams, strengthen account penetration (in collaboration with the UK Area team and Hyatt Sales Force), and enhance overall sales strategy. Ensure operational excellence through accurate system management in Envision, seamless internal communication, and regular reporting, forecasting, and pipeline analysis to support strategic decision-making. About You You bring proven experience in a sales management role within the premium hospitality segment, ideally within a luxury hotel environment. You have a strong commercial mindset and a demonstrated ability to drive revenue across both MICE and transient segments. With excellent communication, negotiation, and influencing skills, you confidently engage with senior stakeholders and decision-makers. Strategic yet hands-on, you proactively identify opportunities, analyse market trends, and implement initiatives that contribute to revenue growth and departmental profitability. Professional, adaptable, and guest-focused, you excel at building long-term business relationships while aligning your actions with broader hotel objectives and the luxury standards of Park Hyatt London River Thames. Benefits Of The Role Include 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Business attire laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care. Next Steps : Apply today for this Business Development Manager Groups & Events position, and start your journey with Hyatt Hotels! TPBN1_UKCT

General Manager Vacancy - Live In The Red Lion, Westminster Join Fullers: Where the true you thrives and diversity is embraced. At Fullers we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values doing things the right way, being part of the family, celebrating individuality and always asking whats next? define the essence of who we are. The Red Lion stands on the site of a medieval tavern dating back to 1434. During it's time a young Charles Dickens became a regular visitor. Dickens noted that the pubs landlady was a kind-hearted soul, whose attitude towards him was admiring as well as compassionate. The Red Lion is probably the best pub in the city for lovers of political history. There's every chance you'll catch a glimpse of some of our governments elite in the bar, too. As such, we are looking for a hands on, front facing, General Manager to drive this site forward. Trade is consistent with huge numbers coming in daily for the classic British food and cask ale, overall sales regularly hit the £100,000 mark. Set over 3 floors, The Red Lion really is a unique venue steeped in history and being in the heart of Westminster it has both opportunities with a large Calendar of events and the challenges of protests to contend with. The Red Lion has live in accommodation and is part of the Ale & Pie brand. What we can offer you: An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. Discounted hotel stays at hotels in the Fullers Family Access to My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday. What we look for in a General Manager: Pride in being the driving force behind the success of the business. Someone who can motivate and support the team as well as create a special atmosphere for customers. A commercially minded individual. A confident manager with great decision-making skills. Ability to take ownership of problems. Great communication skills Passion for fresh food, great wines, and engaging service. TPBN1_UKCT

Join us as an Assistant Bar Manager at 45 Park Lane, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 and 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry.When you join us as a an Assistant Bar Manager at 45 Park Lane, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. What you'll do As an Assistant Bar Manager , you'll enjoy your work and take pride in delighting our guests: You will be responsible for running the Bar operation during the shift , whilst supporting the Bar team. Some of your duties will include team management, financial performance and guests engagement, all to ensure our guests receive nothing but the best experience. Youll also show flexibility and creativity in dealing with guests special requests and any challenge that may arise during the day. Supervise the bar team, coach and train new staff, manage rotas, and motivate the team to deliver excellent service. Help control budgets, manage stock levels, oversee ordering, and work towards achieving sales targets and profit margins. Ensure adherence to licensing laws, health & safety regulations, and company policies Act as the person in charge during the Bar Manager's absence, overseeing all aspects of the bar. Drive the team in menu innovation, promotional events, and long-term business planning. Youll act as a mentor, identifying training needs and implementing plans to ensure every team member masters the "art of service" from complex mixology to sophisticated wine, champagne and food service. Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Oversee maintenance and cleanliness of the bar and equipment, adhering to health and safety standards. Schedule staff efficiently to meet business needs while maintaining labour cost controls. Stay updated with the latest F&B trends. Set performance expectations, provide regular feedback, and conduct performance evaluations. Drive marketing activation along with the Bar Manager The items shared are the essence of a day in the life of an Assistant Bar Manager, but well make sure you are provided with specifics on how we care for our hotel. What you'll bring Essential Skills and Experience Minimum 2 years experience as an Assistant Bar Manager or similar position in 5 star Hotel. Strong verbal communication skills English is the primary language used in our hotel. Strong customer service ethic. What youll get Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year. Discounts : Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops Employee Perks : Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers. Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers. Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations. Referral Bonus: Earn a £1000 bonus when you recommend a friend. Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process. TPBN1_UKCT

We are currently looking for an experienced, enthusiastic, talented and impeccable Sales Manager Groups and Events to join our experienced Sales and Marketing team at our beautifully presented property located in Knightsbridge. This is a career defining opportunity, working alongside luxury hospitality experts delivering the highest standards and the most impeccable service. ROLE PROFILE You will play a pivotal role in the success of Bvlgari Hotel London by maintaining existing relationships and developing new ones that drive the hotels business. Your primary focus will be converting new revenue and maximizing groups and events sales to exceed budget targets. You will proactively sell rooms, suites, event spaces, and Food & Beverage outlets to new and existing clients, ensuring yearly growth in line with sales objectives. The ideal candidate is ambitious, results-driven, and has an in-depth knowledge of the luxury hotel industry with a proven track record in a similar role. Success in this role comes from your ability to build strong relationships, identify sales opportunities, and convert them into successful business for the hotel. WHO WE ARE LOOKING FOR As an ambassador for Bvlgari Hotel London, you will uphold our brand and hotel standards, demonstrate exceptional guest and colleague relations, and provide flawless service. We are looking for an impeccably presented individual with excellent guest service skills and a passion for luxury hospitality. We encourage a diverse workforce. You must have good written and spoken English and be eligible to work in the UK. Fluency in a second language is advantageous. ABOUT US Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is both a haven of calm in the centre of the city and yet under a minutes walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bvlgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and Bulgaris legendary flair for design are matched by class-leading quality of service. Design, service, and exceptionally generously proportioned rooms and suites combined with unrivalled facilities such as a full gymnasium and physical training centre with on-site Workshop personal training team; 11 single treatment rooms and 1 private spa suite Spa; 25 metres, three-lane swimming pool; 47 seat Screening Room; unique Cigar Shop and sampling room, a stunning Ballroom; to deliver a city hotel experience that is unique in the world. We offer a highly rewarding career with competitive compensation and significant opportunities for professional development and progression within our luxury hotel collection. TPBN1_UKCT

Are you a culinary wizard ready to elevate breakfast experiences to new heights? Look no further! Firmdale Hotels invites you to join our esteemed team at the luxurious Knightsbridge Hotel as our next Breakfast Chef. As a Breakfast Chef, you will be the maestro behind the morning magic, crafting delectable dishes with finesse and flair. Your role isn't just about cooking; it's about orchestrating a symphony of flavours and ensuring each guest's day starts on a delicious note. This position is part time and 16 hours per week (2 days per week). Responsibilities: Take the helm of our kitchen during breakfast service, ensuring seamless operations and impeccable food quality. Execute food preparation with precision and efficiency, maintaining our high standards of excellence. Collaborate closely with our kitchen team to deliver exceptional culinary experiences, showcasing your passion for food. Keep the kitchen environment pristine and adhere to strict Health and Safety regulations, guaranteeing a safe and hygienic workspace. Fulfil room service orders promptly and flawlessly, delighting guests with every bite. Anticipate and prepare for future breakfast services, ensuring all necessary ingredients are prepped and ready to go. What you Need: A burning passion for the culinary arts, coupled with a keen eye for detail. Ability to thrive in a collaborative environment, working harmoniously with fellow team members. Exceptional organisational skills to manage multiple tasks efficiently and effectively. Strong communication skills to liaise with colleagues and deliver seamless service. What We Offer: Competitive salary plus service charge to be discussed at venue. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. TPBN1_UKCT