Trabajos hotel general manager en Reino Unido

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a cruise ship, 2. 2-3yrs of hotelier experience (shipboard), 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

The Opportunity: Shape the Future of Revenue Across a Growing UK Hotel Portfolio Are you a hospitality revenue expert with a knack for turning insights into exceptional financial results? Do you thrive on crafting smart, data‑driven strategies that unlock a hotel’s full commercial potential? If so, we’d love to meet you. We’re a fast‑growing collection of upscale hotels across the UK, each celebrated for delivering standout guest experiences. As our portfolio continues to expand, we’re looking for a Senior Cluster Revenue Manager — a commercially minded leader who knows how to maximise profit, outpace the competition, and inspire others to do the same. This is your chance to take the helm of revenue optimisation across multiple properties and play a pivotal role in shaping our commercial success. Key Responsibilities • Lead the Strategy, • Craft and execute innovative revenue management strategies that drive optimal room revenue and yield across your cluster of hotels., • Read the Market, • Monitor market trends, competitor activities, and demand patterns to identify opportunities and stay ahead of the curve., • Collaborate to Win, • Partner closely with sales, marketing, and operations teams to align pricing, promotional activity, and commercial plans for maximum impact., • Leverage the Tools, • Use advanced revenue systems and analytics to continually fine‑tune rates, inventory, and distribution., • Develop Talent, • Coach and mentor property‑level revenue managers, championing best practices and a culture of continuous improvement., • Tell the Story, • Produce insightful reporting and forecasting to share performance insights and recommendations with senior leadership., • Be a Strategic Advisor, • Work hand‑in‑hand with General Managers, offering expert guidance and commercial intelligence that supports strong, sustainable profitability. The Ideal Candidate You’re someone who blends commercial sharpness with a genuine passion for hospitality. You know how to turn numbers into narratives, dashboards into decisions, and strategy into standout results. Here’s what you’ll bring: Proven Revenue Expertise • A strategic thinker who embraces challenges, finds fresh solutions, and continually looks for ways to enhance revenue and overall profitability.

Join us as an Engineering Facility Manager at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, this property includes high-end amenities and require meticulous service services to ensure a world-class living experience for our residents. At the Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are proud to have the absolute best people in the industry. When you join us as an Engineering Facilities Manager at 1 Mayfair by The Dorchester Collection, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership. What you’ll do As an Engineering Facilities Manager, you’ll oversee the pre-opening and ongoing management of 1 Mayfair Residences including a swimming pool, spa, meeting rooms, and a fitness centre. You will be responsible for overseeing daily operations, managing maintenance, vendor relations, safety compliance, and enhancing resident satisfaction. A day in the life of our Engineering Facilities Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. The list below details the key functions deemed essential: • As an Engineering Facilities Manager you will execute the mobilization plan in the run up to the building completion, as directed by the Area Director of Engineering and in collaboration with the development and asset management team and lead all on site pre-opening activities that relate to the technical aspects of the building., • As an Engineering Facilities Manager you will be responsible for selecting and implementing the CAFM system and immerse yourself in the ongoing construction activities to understand all the intricacies of the finished building., • You will work collaboratively with contractors, consultants, and suppliers to deliver projects on time, within budget, and to the highest quality standards., • You will ensure all maintenance services are delivered in line with Dorchester Collection’s standards and with understanding of the needs and lifestyle of ultra-prime residence clients. You will be responsible of overseeing and coordinating an A La Carte menu of maintenance service provided to our residents., • You will ensure that there is an excellent communication with residents, providing prompt, professional and discreet service always and liaise with the property management team and other departments to ensure engineering services support the overall luxury experience., • You will lead and supervise a small team of maintenance engineers, ensuring adherence to safety, service, and quality standards., • You will oversee planned preventative maintenance (PPM) programs and reactive maintenance to ensure all equipment and systems are fully operational., • You will ensure compliance with all relevant statutory and regulatory engineering requirements., • You will provide technical advice and troubleshooting support to resolve complex engineering challenges and have excellent technical expertise when it comes to managing complex building systems including HVAC, pumps, chillers, BMS, lifts, plumbing and public health systems., • You will also be responsible for conducting regular audits and inspections to ensure full compliance with health, safety, and environmental regulations, maintaining accurate documentation of all engineering systems, maintenance records, and statutory certifications, leading emergency response efforts for engineering-related incidents and ensuring compliance and proactive management of all aspects of the general safety regulations and the Building Safety Act 2022. What you’ll bring Essential Skills and Experience • Previous experience in facilities management, with at least 2-3 years in a managerial role overseeing luxury properties., • Experience with pre-opening processes and project management preferred, • Exceptional leadership skills, strong technical knowledge, and a customer-centric approach., • Proven experience managing luxury residential estates, commercial buildings, or high-end hospitality environments., • Experience in managing maintenance teams, vendors, and contractors., • Strong background in health and safety, building management, and operational compliance, • Excellent knowledge of High-Risk Buildings under the Building Safety Act and understanding the role of the Principal Accountable Person (and the Accountable Person) as well as the importance of The Golden Thread., • Bachelor’s degree in Engineering, Facilities Management, Property Management, or a related field., • Excellent verbal and written communication skills in English. Preferred Skills • Additional qualifications or certifications in building systems management, sustainability practices, or related fields would be beneficial., • Experience in managing large-scale luxury residential communities or hospitality facilities., • Experience in managing specialized amenities such as swimming pools, spas, and fitness centres., • Proficiency in building management software and systems., • Experience in a similar position for luxury residence property or relevant customer service role for a luxury hotel What you’ll get • Complimentary Stays: Enjoy 12 complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus: Earn a £1000 bonus when you recommend a friend., • Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at

Safety and Security Manager – Park Plaza Westminster Bridge London At Park Plaza, first-class safety and security is every bit as important to the hotel experience as a great night’s sleep in this stylish location. That is why your contribution as our Safety and Security Manager is so important. Park Plaza Westminster Bridge Hotel is our largest hotel with 1023 rooms and is a very busy operation. Under the support and guidance of the relevant Senior Manager, you'll perform Head of Department duties connected to all Safety & Security services to our guests, employees, visitors, their belongings and all hotel assets. Delivering a personalised high standard of customer service. Effectively manage your department, being a hands on leader. As one of London’s largest and busiest hotels, Park Plaza Westminster Bridge regularly hosts high‑profile events and VIP guests. We’re seeking a Safety & Security Manager with proven experience managing complex operations, collaborating with external agencies, and overseeing health & safety for large‑scale environments. Your main duties as our Safety and Security Manager: • Surveillance duties, public area vigilance for external areas of the hotel, • Handling security and safety breaches, conducting investigations, • Follows guidance and instructions given by leadership team, • Attends and completes all mandatory Health & Safety training, and is responsible for hygiene & health & safety within the department, • Advising management of best practice, being solution focused, as well as improving & implementing security protocols to protect the business, • Communicates effectively with both internal and external guests via written correspondence, phone and face to face, • Engages with colleagues and guests, conducting & assisting sales with client show-rounds, • Clear communication both written and verbal, • Strong emphasis on managing and developing a team including training, • Working with 3rd party agencies when necessary, • Formulating of 90-day-action-plans and projects that have been assigned by the General/Hotel Manager, • Plan, assist and participate in safety/security audits and submit follow up reports, • Oversee the security control room operations, monitor training and competency in the use of all systems within the security control room, • Monitor that the Security Officer schedules are appropriate for the requirements of the operations of the hotel, • Complete weekly payroll with the Assistant Security Manager, • Review security incidents/breaches and implement relevant changes, maintaining an incident log in the diligence system, • Maintain and put correct measures in place to ensure that the systems for the control of all guest room entry keys, master keys and electronic devices are correctly audited and that all operating procedures are always followed., • Record-keeping of Lost and Found Property procedures, • Establishes/maintains strong relationships with relevant civil authorities and law enforcement and be main point of contact for the Police, law enforcement agencies, local authorities & government agencies (such as the EHO), • Assist with any VIP reconnaissance and fact finding duties, • Ensure that the staff entrance procedures are always maintained, including staff bag searches, • Ensure that the Security Officers patrol the hotel in its entirety at least once per shift (twice per team) and report any irregularities and breaches, • Coordinate any emergency and evacuation procedures, • Ensure that the hotel crisis management plan is updated monthly, • Provide regular training to HODs on the hotel's emergency evacuation procedures, • Assist and deliver the implementation of inspection programs, • Revise departmental SOPs as necessary, • To maintain and monitor the provision of information required by the CCTV operator, • Oversee team members dealing with valuables / lost property / or guest room safes and ensure that all property is audited weekly, • Attend internal/external meeting where necessary and chair the health and safety committee What we’d like to see from you: • Extensive experience in the hotel safety and security industry, • Minimum qualification: IOSH Managing Safely; Desirable: NEBOSH certification, • Minimum qualification: SIA Certification Level 2; Desirable: SIA Level 3, • Essential: passing of Basic DBS check, • Previous successful management experience with a strong ability to handle conflict in a personable manner, • Knowledgeable in CCTV operations, fire safety, emergency training, criminal and health and safety investigations, and possesses relevant report writing & clear communication skills. Benefits of working for us as our Safety & Security Manager: • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year - including bank holidays, increasing with years of service, • Discretionary bonus, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Job Title: Director of Sales – Luxury 5-Star Hotel Salary: £75,000 + Bonus Location: London My client is seeking a Director of Sales to lead revenue growth and drive client engagement at this iconic 5-star hotel in Central London. Reporting to the General Manager, you will oversee a high-performing sales team and implement strategies to maximise performance across leisure, corporate, and group segments. Key Responsibilities • Develop and execute strategic sales plans to drive revenue growth., • Identify and convert new business opportunities while nurturing existing client relationships., • Represent the hotel at industry events, tradeshows, and hosted experiences., • Lead, coach, and motivate the sales team to deliver exceptional results., • Work closely with the General Manager and cross-functional teams to align sales with operational goals. The Ideal Candidate • Experienced Director of Sales in luxury hotels or high-end hospitality., • Commercially savvy with a proven track record of driving revenue., • Must have USA market experience, • Dynamic, proactive, and results-oriented leader., • Excellent communicator with strong relationship management skills., • Skilled in developing and mentoring high-performing teams. Benefits • Competitive salary + bonus, • Discounts across the hotel group, • Professional development and career progression, • Engaging, supportive team culture If you are keen to discuss the details further, please apply today or send your cv to Get social……. • Tweet us @COREcruitment

Our client is an award-winning luxury Drinks company that works with the Hospitality and High End Venue Sector throughout the UK and Globally and has become a well-respected name in the industry. The General Manager – Sales & Business Development, will be key to building strategic networks with those in the world of luxury tea outside the organisation to advance business goals. The postholder will put in place and execute a well-defined Communication and Engagement model to ensure a good understanding of the business, its evolving structure and distinguishing features. This is a pivotal senior sales role within the company and a great opportunity for a client focused and sales driven individual to join and further develop within one of the world’s leading luxury tea brands. Key Accountabilities: • Overall responsibility for the day to day management of the business with particular focus on the luxury hotel, retail and gifting markets., • Responsibility to deliver key specified company objectives in terms of profitability, service and brand., • Responsibility for online sales apart from the horeca, retail, boutique, corporate, gifting and distributors (in UK and other territories under UK)., • Reporting to Directors on a regular basis., • Overall responsibility for delivering agreed sales targets, working with the Director of Global Marketing to ensure all opportunities are explored and new contracts are secured., • Overall responsibility for ensuring the operation of the business runs effectively to deliver agreed targets of customer service and satisfaction., • Submit reports as needed/requested, which may include reports on sales performance, profitability, staffing and operations., • Manage allocations at a state, distributor and account level to leverage best use, for optimum benefit to gross margin and brand equity, • Deep understanding of how to build our luxury tea brand in the marketplace, • Ability to handle multiple challenges simultaneously, • Analyse and communicate results and trends of sales-based marketing research., • Under corporate directive, develop and manage new sales strategies and programs to increase tea sales., • Periodically review distributor performance through Sales Managers and review gaps in performance addressing reasons and actionable steps to close the gaps Professional Skills & Experience: • Senior level experience within a premium brand in the FMCG or Hospitality sector., • A significant network of contacts in HoReCa., • Experience at Managing Tenders and Negotiating Contracts, • Strong communication skills and IT fluency., • Ability to work under pressure and multi-task., • Excellent organizational skills and ability to manage Budgets, • Ability to flourish in an SME, being proactive and a self-starter are key., • Proficient in Word, Excel, Outlook, and PowerPoint., • Developing gifting market., • An inspirational manager with a skill to personally landing new contracts with leading hotel chains., • A proven track record of success., • We are a rapidly growing entrepreneurial business with an evolving structure. We are looking for an individual who will thrive in this environment.

Deputy General Manager – Bespoke Luxury Hotel. General Manager and help deliver.

Reservations Manager - Hook, Hampshire. This job will keep you engaged, challenging your operational and strategic mindset, working closely with the Executive Team and General Manager. To attend and be a proactive member of the Yield Management Team for the Hotel and to ensure that the Assistant Res

Director of Rooms – Luxury 5* Hotel, Central London Salary: Negotiable Location: Central London An outstanding opportunity has arisen for a polished and experienced Director of Rooms to join a prestigious 5-star luxury hotel in Central London. We are seeking a true Rooms Division expert, a leader who lives and breathes exceptional guest experience and operational excellence across Front of House and Housekeeping. This role would suit either an established Director of Rooms or a strong Executive Head Housekeeper / Front Office Manager ready to step up into a broader strategic leadership position. Responsibilities: • Oversee the full Rooms Division including Front Office, Concierge, Front Office, Housekeeping, and Laundry., • Drive flawless guest journeys, ensuring 5* luxury standards are consistently exceeded., • Lead, inspire, and develop large, high-performing teams with a strong service culture., • Maintain and enhance Forbes / LQA standards where applicable., • Manage departmental budgets, payroll, forecasting, and cost control., • Collaborate closely with the General Manager and Executive Committee to deliver overall hotel performance., • Ensure operational compliance, brand standards, and health & safety excellence. Requirements: • Proven leadership experience within a luxury 4* and/or 5* hotel environment., • Deep expertise in Front of House and/or Housekeeping operations., • Strong understanding of luxury service standards and attention to detail., • Commercial awareness with experience managing budgets and KPIs., • A visible, hands-on leader who leads from the front and inspires excellence., • Impeccable presentation and communication skills.

As Operations Manager you will report to the General manager. Dalata Hotel Group are currently looking for an experienced Operations Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. You will guide and manage hotel

Your strong operational knowledge (Reception, Housekeeping, F&B, Maintenance/ H&S); coupled with your natural passion for excellent hospitality and team development, will be key elements for supporting the General Manager in delivering excellent standards. Hotel Operations Manager job in London (Ric

General Manager to ensure the hotel runs flawlessly behind the scenes while delivering seamless, personal luxury service on the floor. MCG Recruitment are thrilled to partner with a prestigious, boutique 4-star hotel in Bloomsbury, seeking a. This is a rare chance to take a senior, hands-on role wit

We’re looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences. Deputy General Manager – Bespoke Luxury Hotel MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for crea

We Are Looking for Multiple positions to fill at on of our site, Place is Hotel / Spa. Days out of 7 Days Ft £40,000 still Negotiable General Manager -.

As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobu's vision of service excellence, commercial success and strong team culture. Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition

Regional Revenue Manager – Hotels | Splendid Hospitality Group. Ready to drive revenue performance across one of the UK’s fastest-growing family-run hospitality groups?. General Managers and hotel teams to uplift commercial thinking and capability.

We are seeking a visionary and commercially astute General Manager to lead this dynamic property. Proven success as a General Manager or senior leader in a 4 property. General Manager – Mercure Dartford Brands Hatch Hotel & Spa.

We are seeking an experienced Health and Safety Manager to join our on-site team to ensure the highest level of health and safety is delivered across our hotel. Accomplished Hotelier and proven General Manager with over 30 years experience in the Hospitality Industry. In collaboration with the Gener

Spa Manager Luxury Hotel and Spa - Live in We are looking for a passionate and hands-on Spa Manager ready to lead a dedicated team in a tranquil countryside retreat in Scotland. This role requires candidates to have a valid UK work visa or settled status. The hotel and spa is set in 1,100 acres of stunning countryside, offering guests a blend of luxurious hospitality and a beautifully appointed spa. The hotel is a peaceful haven with panoramic views, elegant interiors, and a relaxing, nature-inspired ambiance the perfect escape for wellness and indulgence. They are looking for a dynamic and experienced Spa Manager to lead the spa operations and elevate the guest experience. This is a dual role combining strategic oversight and operational excellence, with 50% of your time spent delivering treatments, and the other half focused on team leadership, guest service, and running the day-to-day operations. About the Spa The spa offers a serene and luxurious environment with a full range of treatments. It features a swimming pool, sauna, steam room, relaxation lounges, and treatment rooms. Its a popular destination for hotel guests, day visitors, and local members. Key Responsibilities Lead, inspire and manage the spa team, ensuring a consistently high level of guest care Perform treatments to a high standard Ensure smooth daily operations including bookings, scheduling, and guest experience Monitor retail and treatment targets, costs, and KPIs Maintain a high standard of cleanliness, safety, and professionalism throughout the spa Work closely with the General Manager and hotel teams to ensure a seamless guest journey Manage the spas social media presence sharing engaging content, promoting offers, and driving visibility About You A qualified Spa Manager with strong practical skills (NVQ Level 3 or equivalent) Previous experience in a supervisory or management role within a spa environment Warm, approachable, and confident with a guest-focused mindset Passionate about wellness and beauty, with strong product knowledge A proactive and organised leader, capable of motivating a team and achieving targets If youre a confident and compassionate leader who thrives in a calm, luxurious environment and youre ready to roll up your sleeves and lead from the front wed love to hear from you. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. We are looking for a passionate and energetic Assistant Restaurant Manager to work as part of the front of house team at Bread Street Kitchen – St Paul's . As an Assistant Restaurant Manager, you will be expected to: Work effectively with the management team to ensure the operation runs smoothly Ensure all guests receive the highest levels of service from all members of the team Effective management of the floor ensuring the team are fully trained in all aspects of the restaurant and each service runs smoothly Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach Ensure any guest queries are handled effectively and professionally and all guests leave with a positive dining experience Proactively work and support the General Manager and Management Team to grow the business The ideal candidate will: Have previous management experience within a premium high quality, fast-paced restaurant environment Have a passion for high quality food and delivering the highest levels of service Be a clear and concise communicator Have the ability to multi-task effectively Have awareness of how to manage costs and increase revenue What's in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront. TPBN1_UKCT

Salary - £35,000 per annum We are currently recruiting for an experienced Restaurant & Bar Manager to join our Truly Talented team. What we offer £35,000 per annum Permanent Full time (40 hours per week) Your role You will have an entrepreneurial spirit, a passion for hospitality and a proven track record of growing fantastic teams by leading from the front, while keeping your guests at heart of everything that you do. We seek someone who holds and enjoys maintaining high standards, with keen attention to detail. Experience within the luxury/boutique segment would be a real advantage. The ideal person for this role will be a true epicurean – a food and drink enthusiast, who maintains a solid and up-to-date understanding of the restaurant and bar scene. As a Restaurant & Bar Manager , you will ensure the smooth operational running of the F&B outlets in order to deliver an excellent and memorable experience for our guests. You will work closely with Food & Beverage Manager and General Manager, leading and evolving the F&B operations at the hotel, driving revenue, ensuring that brand standards are met, and guests' expectations are exceeded. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. If you are passionate & looking to develop within a truly talented team, get in touch with us today! The core skills and experience required to succeed Truly passionate about the Hospitality Industry; Previous experience in working in highly acclaimed venues which have a reputation for great service; Strong leadership and motivational skills which are capable of nurturing, developing and inspiring team members; Previous experience as a Food & Beverage Manager or an Assistant Food & Beverage Manager, Restaurant or Bar Manager (ready for the step-up); Excellent personal presentation; An authentic and inspiring leader of people and business; Good understanding of food hygiene and health & safety procedures. To be an enthusiastic team player with a flexible approach and have experience in empowering a team to successfully meet expectations; Strong leadership and motivational skills which are capable of nurturing, developing and inspiring team members; An authentic and inspiring leader of people and business. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London South Kensington. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Hell's Kitchen Assistant General Manager The Cumberland Contract: Full Time Payment: Salaried Salary: £40,000 per annum + tronc (circa £7.00 per hour) Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell's Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table. Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service. Recreating the tension of the show's famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show's world-class chefs. More than a meal, Hell's Kitchen offers guests a front-row seat to the ultimate dining performance in one of London's most sought-after locations, The Cumberland champions the city's cultural and music scene, inspired by its rich history of housing music legends. As Assistant General Manager, you'll support the General Manager in leading the day-to-day operation of the restaurant, ensuring every service is seamless, dynamic and uncompromising in quality. You'll be a visible leader on the floor - inspiring the team, engaging guests, and setting the standard for world-class hospitality. This is a role for someone who thrives in a high-energy, high-profile environment and understands that exceptional service is created by empowered people, attention to detail and calm leadership under pressure. What You'll Be Doing Supporting the General Manager in the operational and commercial success of the restaurant Leading front-of-house teams to consistently deliver exceptional, show-stopping service Ensuring every service runs smoothly, from pre-service preparation to final guest farewell Acting as a role model for our values - bold, adaptable and real - every day Building strong collaboration between front and back of house to deliver flawless execution Managing guest experience proactively, resolving issues in the moment with confidence and care Supporting recruitment, onboarding, training and development to build a high-performing, engaged team Driving performance through coaching, feedback and recognition Supporting cost control, payroll accuracy and revenue optimisation Ensuring full compliance with brand standards, health & safety and food safety requirements What you'll bring Proven leadership experience in a premium or high-volume hospitality environment A passion for five-star service, guest engagement and unforgettable dining experiences Strong people skills - you lead with warmth, clarity and confidence Commercial awareness with the ability to balance experience, standards and performance Calm, adaptable and decisive under pressure A natural communicator who builds trust with guests, teams and senior stakeholders A genuine desire to grow, develop and be part of something extraordinary What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. #LI-GS1 TPBN1_UKCT

Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining Londons first Super Boutique hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers our guests an exclusive Champagne Bar, which also serves a high end afternoon tea, followed by charcuterie in the evening. The Residence is a collection of three beautifully designed spaces just for hotel residents. The Y Bar, The Drawing Room and The Whisky Room have been curated to meet our guests every work and leisure needs. Overview: We are currently recruiting for a Bar General Manager at The Stage at The Londoner and The Residence at The Londoner. The Stage is in the heart of The Londoner and offers an sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie. The Residence is a collection of spaces curated to meet our guests work and leisure needs. As Bar General Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. You will be responsible for directing the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment. Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback and evaluating service levels. Implementing and developing strategies to improve where necessary alongside the management team. Be responsible for ensuring staff training, recruitment, coaching and developing the team is at the forefront of the role, with clear training plans and objectives. About You: In depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous. To be considered for this role of Bar Manager you must be able to demonstrate personal ownership of tasks, leadership, and coaching skills. Current supervisory experience within a similar environment, ability to demonstrate excellent attention to detail and customer service skills and precision. Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations. Our Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beveragesprovideddaily Recommend a Friend Scheme of up to £500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT

Concierge & Memberships Manager – “London family members club” Salary: £38,000 - £40,000+ Location: London Looking for a role where every day brings connection, creativity, and meaningful experiences? I am working with a luxury family members' club designed to make quality time effortless and memorable. The Concierge & Memberships Manager will lead the front-of-house and membership journey — combining hospitality excellence with genuine people skills. The Role You'll be the smiling face that welcomes our members and their guests, ensuring every visit feels special. This hands-on role blends sales, service, and leadership — overseeing the Reception & Memberships team, driving membership growth and retention, and collaborating on standout events that keep families coming back. Key Responsibilities Manage the complete membership journey — from first enquiry to happy, long-term member. Partner with the events team to deliver engaging activities that attract and retain members. Handle member queries or complaints with professionalism and a proactive, solution-focused approach. Lead the Concierge team to ensure day-to-day operations run smoothly. Oversee bookings, communications, and member access with efficiency and care. Prepare accurate membership reports and contribute to departmental planning. Recruit, train, and develop team members to consistently meet service excellence standards. Support the General Manager with ad hoc duties as needed. Skills & Experience Minimum 2 years in a leadership role such as Reception, Membership, Sales, or Guest Relations in a premium hotel or private club setting. Excellent communicator with a second language is highly desirable. Clear Enhanced DBS check required. Personal Qualities Exceptional communicator, both written and verbal. Diplomatic problem solver who thrives on creating win-win outcomes. Organized multitasker with strong time management and prioritization. Confident decision-maker who sees the bigger picture. Naturally engaging with children and families alike. For more information contact or Call David Allen TPBN1_UKCT

Heddon Street Kitchen , located in Regent's Street Food Quarter, is inspired by Bread Street Kitchen in the City and situated over three floors, expect a relaxed, modern European menu. From brisk breakfasts and post-shopping pit stops through to lunch, dinners and after work cocktails, Heddon Street Kitchen is open all day seven days a week. We are looking for an Assistant Restaurant Manager to join our front of house team at Heddon Street Kitchen . As an Assistant Restaurant Manager you will be expected to: Work effectively with the management team to ensure the operation runs smoothly Ensure all guests receive the highest levels of service from all members of the team Effective management of the floor ensuring the team are fully trained in all aspects of the restaurant and each service runs smoothly Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach Ensure any guest complaints are handled effectively and professionally and all guests leave with a positive dining experience Proactively work and support the General Manager to grow the business Effectively run the restaurant in the absence of the General Manager. The ideal candidate will: Have previous management experience within a high quality, fast-paced restaurant environment Have a passion for high quality food and delivering an amazing service & guest experience Be a clear and concise communicator Have the ability to multi-task effectively Have awareness of how to manage costs and increase revenue Have the ability to motivate a team and create a strong teamwork ethic What's in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront. TPBN1_UKCT

Job Title: Food and Beverage Manager Are you a passionate and visionary Food and Beverage Manager ready to lead an exceptional culinary operation in one of Europe's most stunning coastal destinations? We are partnering with a prestigious luxury resort to recruit an outstanding Food and Beverage Manager to oversee and elevate an extensive, multi-outlet food and beverage division. This is a rare opportunity for a dynamic Food and Beverage Manager to join a five-star coastal resort renowned for its refined hospitality, breathtaking sea views, and diverse dining experiences. The Package * Competitive executive-level salary package of Circa E59'000 * Performance-related bonus structure * Accommodation or housing assistance * Career progression within an internationally respected hospitality group * The opportunity to shape and lead a flagship food and beverage operation * Discounts across the group. About the Resort Set along Europe's pristine coastline, this luxury resort features: * Multiple fine dining and specialty restaurants * Chic beachfront dining venues * Elegant cocktail and wine bars * All-day dining outlets * In-room dining operations * Large-scale banqueting & event facilities * Conference and wedding venues * Premium beverage program including curated wine cellars and signature mixology The property is celebrated for its innovation, sustainability focus, and commitment to world-class guest experiences. The Role As Food and Beverage Manager, you will take full strategic and operational responsibility for a large-scale F&B division. Reporting directly to the General Manager, you will lead a substantial team across restaurant management, bar operations, events, and back-of-house service functions. This role requires a commercially astute leader who thrives in a luxury environment and understands the complexity of managing extensive food and beverage operations within a high-volume, high-end resort setting. Key Responsibilities * Provide strategic leadership across all F&B outlets * Drive revenue growth and profitability across restaurants, bars, and events * Lead, mentor, and develop department heads and service teams * Ensure impeccable service standards aligned with five-star luxury expectations * Oversee budgeting, forecasting, and cost control measures * Collaborate with Executive Chef on menu innovation and seasonal concepts * Elevate the beverage program including wine, spirits, and cocktail development * Maintain strong supplier partnerships and manage procurement processes * Champion sustainability initiatives across food and beverage operations * Ensure full compliance with health, safety, and hygiene regulations Candidate Profile The ideal Food and Beverage Manager will bring: * Proven experience in a senior F&B leadership role within a luxury hotel or resort * Strong financial acumen and experience managing significant revenue streams * Multi-outlet management expertise (restaurants, bars, banqueting, events) * Exceptional leadership and team development skills * A guest-centric mindset with attention to detail * Strong knowledge of European and international dining trends * Fluency in English (additional European languages advantageous) * A hands-on leadership style with strategic vision TPBN1_UKCT

The Peninsula London is excited to announce we are seeking a talented Assistant Boutique & Café Manager . This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience. Conveniently located to be an integral part of Belgravia, the Boutique and Café offers an exceptional variety of products to suit all tastes. An exceptional opportunity to join our high-profile flagship hotel in London Market leading remuneration, service charge and attractive benefits Join our award-winning group, working alongside a highly experienced team Key accountabilities Constantly innovate the hot beverage and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products Work closely with the Pastry and Sales & Marketing team to drive online engagement through relevant platforms Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking General requirements Minimum 1-year relevant experience in a Luxury Food & Beverage Outlet or market leading espresso focused operation All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee Excellent team management skills and the ability to create meaningful relationships with guests and colleagues Fluent English communication proficiency, expertise in a second language would be desirable We are delighted to receive your CV now and will liaise with suitable candidates directly. TPBN1_UKCT

ative ApartHotels, brought to you by Native by Numa, are vibrant home-away-from-home hubs designed for energetic travellers, curious families, work trippers, one-nighters. We help our guests plug into cities and communities, offering a seamless blend of the comfort of a hotel with the freedom of an apartment, ensuring a dynamic stay, and an equally dynamic workplace! Want to be part of the team? We are seeking an experienced Leasing Manager professional from a Leasing or Property Management background. This role is designed to bridge excellent customer experience with legislative compliance. You will be the internal expert, ensuring our portfolio remains compliant, leading the transition and implementation of all requirements following the Renters Rights Bill and managing the complexities of local council selective licensing, where relevant. In addition, as a Leasing Manager you will support the team on achieving budgeted occupancy, revenue targets through leasing our portfolio to residential tenants. You will be required to ensure that all customer liaison is completed in a timely manner, all leads are followed up and responded to. This role will report directly to the Operations Manager for the Dorrington portfolio at Native Places and will work closely with the Housekeeping and Facilities teams, to support the on- site operational functions of the property, providing feedback on cleanliness levels, maintenance requirements and general smooth running of the day-to-day operation via the property management system. Exceptional understanding of the properties within the Dorrington collection, the individual nuances of each property on in-house customers, service delivery and community engagement initiatives that support the success of each property. The position operates on a five day working week, usually Monday-Friday, from 9 am to 5 pm. The work location will alternate between properties. The role requires some flexibility on work schedule, occasionally requiring shifts on evenings, weekends, and/or public holidays, depending on the operational needs of the business. Experience: A minimum of 2 years experience as a leasing professional or property manager in a build-to-rent sector. Experience in applying for selective licences or HMO licences and fully versed in the Renters Rights Act legislation. Excellent communication skills: both verbal and written. High energy, self-motivator, and a team player. IT skills including MS Word, Excel & Outlook Proven experience in leasing, sales or marketing that demonstrates customer service background. Proficiency in executing sales skills such as lead generation through to leasing and closing Able to innovate and a flexible approach. Proficiency in management of social media account ARLA qualified (preferred) Skills & Abilities Ability to always keep sensitive information highly confidential A can-do approach, Be well organised and confident. Job Type: Full-time Work Location: In person As well as being able to call yourself a Native heres some of the other great benefits of working with us; Employee discount on Native and Numa stays 6 days Company Sick Pay / year Number of Holidays increasing with years of service (1 day per year) Birthday Holiday Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. TPBN1_UKCT

Hotel General Manager Country House Hotel - Near Oxfordshire Salary: Basic c £60,000, dependent on experience Contract: Permanent, Full-Time About the Role An exceptional opportunity has arisen for a highly hands-on Hotel General Manager to lead a historic country house hotel located on the outskirts of Oxford. This role is suited to a commercially and financially astute hotel Operations manager or Hotel General Manager who thrives on being visible, engaged and operationally involved , while also bringing strong financial discipline and strategic insight . You will work closely with the senior leadership team to control costs, drive revenue, maintain exceptional standards, and ensure the long-term financial health of the business. The Role As General Manager, you will have full responsibility for the overall performance of the hotel, balancing heritage, hospitality and commercial success. You will lead from the front, embedding a culture of excellence, accountability and continuous improvement across all departments. Key Responsibilities Full operational and commercial leadership of the hotel A hands-on presence across the business , supporting department heads and setting standards Ownership of the hotel's financial performance , including budgeting, forecasting Close collaboration with the senior management team to control costs and improve margins Drive revenue performance across rooms, food & beverage, events and ancillary income Ensure consistently high operational standards and guest experience Lead, coach and develop a high-performing senior leadership team Build strong relationships with owners, investors and key external stakeholders Ensure robust compliance with health & safety, legal and brand standards Identify and deliver commercial opportunities while protecting the character and heritage of the property Essential Experience & Skills Proven experience as a Hotel General Manager or Operations Manager within a country House privately owned hotel environment Highly hands-on leadership style with strong operational credibility Excellent commercial and financial acumen , including: Budgeting and forecasting Cash flow management Cost control and margin improvement Strong understanding of full hotel P&L performance Ability to work collaboratively with senior teams to deliver results Confident communicator with experience managing key stakeholders A pragmatic, resilient and solutions-focused approach Desirable Experience within country house or privately owned hotel settings Experience working in owner-managed or investor-led environments Strong background in food & beverage-led operations TPBN1_UKCT

The Peninsula London? Exquisitely situated in the heart of Belgravia, with captivating views over Hyde Park Corner and Wellington Arch, The Peninsula London graces one of the citys most prestigious addresses. This newly built hotel, impeccably designed to harmonize with the surrounding heritage buildings, is just moments away from Londons most iconic attractions, including the three Royal Parks, Buckingham Palace and luxury shopping districts. The hotel is truly a representation of multiculturism, with colleagues representated from over 50 cultural backgrounds. The Peninsula London is delighted to announce that we are seeking a F&B Supervisor to work within our Peninsula Boutique & Café, responsible for supervising the team in relation to all activities, which include preparation tasks, training and stock management as per our standards. This role reports to the Assistant Boutique & Cafe Manager. The Peninsula Boutique & Café is a signature offering from the company, for fast paced food on the go without compromising on luxury and quality.This experienced position will have the knowledge and passion for coffee-based drinks, will be instrumental in the service delivery required. Offering high levels of service whilst overseeing a team, this role will ensure that their contribution translates into a special experience. An exceptional opportunity to join our high-profile flagship hotel in London Market-leading remuneration, service charge, and attractive benefits Join our award-winning group, working alongside a highly experienced team Key Accountabilities Constantly innovate the hot beverage and retail offering to ensure a market leading series of products. Ensure all colleagues actively follow the HACCP standards and maintain the condition of all equipment and facilities of The Peninsula Boutique & Cafe. Ensuring that the team receives an in-depth induction program in line with defined guidelines and maintains a high level of understanding and awareness of the Peninsula Principles. Establish and maintain positive guest and colleague interactions with productive working relationships. General requirements Proven track record of a similar position within a Luxury Food Retail environment. 2 year or more working within a high volume and fast-paced coffee environment are essential. Experience in overseeing and training a team preferred. Relevant training by a coffee-based business. Focused, friendly and positive with a flexible approach. Ability to work under pressure. We look forward to welcoming you to the Peninsula family and receiving your resume. TPBN1_UKCT

Cluster Revenue Manager – Branded 4* Hotel Group, London Location: London Salary: Competitive An exciting opportunity has arisen for a commercially driven Cluster Revenue Manager to join a well-established branded hotel group in London, overseeing revenue strategy across four properties. This is a pivotal role within the group, responsible for driving revenue performance, optimising distribution strategy, and maximising profitability across a diverse portfolio. Responsibilities : Develop and implement revenue strategies across all four hotels. Drive RevPAR, ADR, and occupancy performance in line with budget and forecast targets. Lead pricing, inventory management, and distribution strategy across all channels. Analyse market trends, competitor activity, and demand patterns to identify opportunities. Collaborate closely with General Managers, Sales, and Group leadership to align commercial strategy. Deliver accurate forecasting, budgeting, and reporting to senior stakeholders. Requirements: Proven experience as a Revenue Manager or Cluster Revenue Manager within a branded hotel environment. Strong commercial acumen with a data-driven and analytical mindset. Experience managing multiple properties or complex revenue structures. Confident communicator, able to influence senior stakeholders and drive performance. Strong understanding of RMS, PMS, and distribution systems. TPBN1_UKCT

We're opening our most ambitious Bread Street Kitchen yet at 22 Bishopsgate and we're raising our ambition to match the address. This is Bread Street Kitchen elevated – more considered in design, more confident in execution, and bolder in expression. Proudly British foundations meet global flavour at greater scale, refined and delivered with sharper intent. This means joining a flagship that commands attention and meets the moment with unmistakable identity. If you're ready to be part of something bigger, this is it. Opening Spring 2026. We are looking for a passionate and energetic Assistant Restaurant Manager to work as part of the front of house team at Bread Street Kitchen - Bishopsgate . As an Assistant Restaurant Manager, you will be expected to: Work effectively with the management team to ensure the operation runs smoothly Ensure all guests receive the highest levels of service from all members of the team Effective management of the floor ensuring the team are fully trained in all aspects of the restaurant and each service runs smoothly Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach Ensure any guest queries are handled effectively and professionally and all guests leave with a positive dining experience Proactively work and support the General Manager and Management Team to grow the business The ideal candidate will: Have previous management experience within a premium high quality, fast-paced restaurant environment Have a passion for high quality food and delivering the highest levels of service Be a clear and concise communicator Have the ability to multi-task effectively Have awareness of how to manage costs and increase revenue What's in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront. TPBN1_UKCT

Up to £40,000 + benefits Lancashire Our client, a well-known, award-winning hotel group , is seeking a Cluster Revenue Manager who thrives on data, strategy, and collaboration . This is a key role where youll work closely with hotel General Managers and the commercial team to maximise profitability and deliver outstanding results . Reporting to the Commercial Director, youll be responsible for driving revenue across multiple hotels through smart pricing strategies, inventory management, and optimising distribution channels. Youll analyse market trends, forecast demand, and partner with sales, marketing, and hotel teams to turn insights into action. The ideal candidate will have strong analytical skills , experience with revenue management systems (IDeaS preferred), and at least two years experience as a Hotel Revenue Manager, Revenue Analyst or Junior Revenue Manager . Youll need excellent communication skills, be organised and resilient, and thrive under pressure with the flexibility to travel to hotels and brand meetings as needed. In return, they offer a competitive salary , hybrid working (one day a week from home), and a benefits package designed to support you. Most importantly, youll have the autonomy and influence to shape revenue strategies that drive success across a growing business. Apply with your updated CV today. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Job Title :Chef de Partie Department : Kitchen Operations / Kitchen General Reports To : Executive Head Chef / Sous Chef Location :Crowne Plaza London Kings Cross Job Type : 40 hours contract Salary: £ 28-30k Join Our Team at Crowne Plaza London Kings Cross! Crowne Plaza London Kings Cross is a renowned 4-star hotel, celebrated for exceptional service and creating unforgettable guest experiences. We are currently seeking a talented and experienced Chef de Partieto join our dynamic kitchen team and support the Sous Chef the day-to-day management of our kitchen. Shifts scheduled between Monday and Sunday, depending on business needs. Job Scope The Chef de Partie is responsible for organizing daily kitchen operations, preparing and presenting a wide range of high-quality dishes, and ensuring smooth coordination within their designated section. The role involves supervising and supporting junior members of the Kitchen Brigade to maintain consistency, quality, and efficiency. The position requires a proactive, professional, and Can Do attitude at all times, ensuring guest satisfaction through effective problem-solving and service excellence. Key Relationships Internal: Collaborates closely with the Executive Head Chef, Sous Chef, and all members of the Kitchen Brigade. Coordinates and communicates effectively with Front Office, Maintenance, Housekeeping, and other departmental teams to ensure seamless service delivery. External: Interacts with guests, suppliers, contractors, and other external stakeholders in a professional and courteous manner. Key Responsibilities Arrive on time, appropriately groomed, and ready for work. Consult with the Senior Chef on duty regarding assigned responsibilities for the shift. In the absence of the Sous Chef or Executive Head Chef, conduct shift briefings to communicate operational requirements and updates. Prepare and maintain all kitchen equipment and workstations in a clean, organized, and safe condition. Prepare, cook, and present dishes according to established standards, recipes, and quality expectations. Oversee food preparation and service for all outlets, including Carriages Restaurant, Conference & Banqueting, Room Service, and the Staff Canteen. Supervise and provide guidance to junior team members, including Demi Chef de Partie, Commis Chefs, Kitchen Assistants, and Porters. Communicate guest feedback and operational issues promptly to the Duty Manager or Restaurant Manager. Participate actively in daily briefings and other scheduled meetings. Prepare necessary ingredients, materials, and equipment ahead of service to ensure smooth kitchen operations. Always maintain cleanliness and hygiene standards within the work area, following food safety and health regulations. Assist in training and developing junior staff to enhance skill levels and performance. Support the implementation of cost-control measures and waste reduction initiatives. Promote teamwork, morale, and a positive work environment within the kitchen. Core Competencies Strong culinary skills with attention to detail and presentation. Ability to lead and motivate a team in a fast-paced environment. Excellent communication and interpersonal abilities. Sound knowledge of food safety, hygiene, and kitchen best practices. Flexibility to adapt to changing operational needs. TPBN1_UKCT

Assistant General Manager - Award-Winning Gastro Pub Location: Hitchin Salary: Up to £43,000 An exciting opportunity has arisen for an ambitious Assistant General Manager to join a beautiful, award-winning pub and dining destination in Hitchin. Renowned for its warm hospitality, modern British menus, and Rosette-level food , this venue combines relaxed country charm with exceptional quality and service. As Assistant General Manager, you'll work closely with the General Manager to lead a talented team across both floor and bar operations - ensuring guests enjoy a memorable experience from the moment they arrive. You'll be hands-on, guest-focused, and proud to uphold the high standards that have made this venue a local favourite and critical success. What's on offer: * Competitive salary up to £43,000 * Join a respected, quality-driven pub group with strong career pathways * Work in a stunning venue with Rosette-level dining and exceptional service standards * A supportive, people-first culture that values development and work-life balance * Real opportunity to grow into a senior management or General Manager position We're looking for: * An experienced Assistant or Deputy Manager from a premium pub, restaurant, or boutique hotel background * A confident, engaging leader with a strong floor presence and attention to detail * Proven ability to manage busy food-led operations and deliver top-quality service * A genuine passion for hospitality, people, and exceptional dining experiences If you're ready to take the next step in your career and lead within one of Hertfordshire's most admired dining pubs, we'd love to hear from you. INDFOH TPBN1_UKCT

General Manager Premium Self-Catering Resort Location: Richmond, North Yorkshire Salary: £38,000 + Excellent Company Benefits Hours: 37.5 per week (MondayFriday, 9am5pm) Please note: This is a hands-on leadership role in a remote location. Applicants must have strong experience in hotel or accommodation management, guest relations, and budgeting/P&L control. A full driving licence and access to your own vehicle is essential. This role is ideal for an AGM or DGM ready for their first General Manager position and seeking a lifestyle change away from traditional hotel operations. Ready for a change of paceand scenery? This is a rare opportunity to lead a high-quality boutique self-catering resort set within the breath-taking landscape of the Yorkshire Dales. Known for its premium accommodation, warm hospitality, and loyal guest base, this operation attracts guests seeking both relaxation and adventure. As General Manager, youll be the driving force behind the businessoverseeing day-to-day operations, leading a close-knit team, and delivering exceptional guest experiences. Youll be highly visible, detail-focused, commercially astute, and genuinely passionate about hospitality. Local knowledge and a welcoming presence are key, as youll be the face of this much-loved destination. Key Experience & Skills Proven experience in hotel or accommodation management, ideally within a boutique or premium setting. Strong commercial and financial acumen, including P&L management, revenue control, and budgeting. A hands-on, approachable leadership style with experience managing a small, multi-skilled team. A warm, personable manner and a genuine passion for delivering outstanding guest service. Confident decision-maker with excellent organisational and communication skills. Full driving licence and own transport essential due to location. Whats on Offer Competitive salary of £38,000. Excellent work-life balance with MondayFriday hours. Birthday off as an extra perk Bupa Healthcare Cash Plan. Life Assurance and Pension Scheme. Discounted holidays. Long-term development opportunities within a highly reputable business. This is a fantastic opportunity to step into a General Manager role in a unique setting, offering both career progression and an enviable lifestyle change. Hesketh James Recruitment are the managing agent for this role on behalf of the client. We are committed to diversity and inclusion and welcome applications from all backgrounds. Due to the high level of interest anticipated, successful candidates will be contacted within 72 hours. If you do not hear from us within this timeframe, please assume you have not been shortlisted on this occasion. TPBN1_UKCT