Revenue manager jobs in United Kingdom

We are looking for a Coffee shop Manager to organize daily operations and motivate our staff to provide excellent customer service. Responsibilities Manage day-to-day operations of the café Scheduling shifts for baristas and wait staff Train employees on drinks preparation and proper use of coffee equipment Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) Maintain updated records of daily, weekly and monthly revenues and expenses Advise staff on the best ways to resolve issues with clients and deliver excellent customer service Ensure all cafe areas are clean and tidy Nurture friendly relationships with customers to increase loyalty and boost our reputation. Hire and onboard new wait staff and baristas Also, you should be available to work during opening hours, including weekends and holidays. Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot.

Live in option available! We are seeking an experienced General Manager to lead our vibrant and high-energy venue. In collaboration with the owners, you will oversee daily operations, ensuring exceptional service, robust financial performance, and a motivated team. Responsibilities include managing all aspects of the venue to ensure smooth operations, driving sales, managing costs, and achieving profit targets. You will lead, train, and motivate the team to provide excellent service, maintain high standards in food, drinks, and customer experience, and report key financials and KPIs to the owners and management. Additionally, you will ensure compliance with licensing and health & safety regulations, recruit and retain high-performing staff, and plan promotional activities to boost revenue. About You: You should have proven experience as a General Manager in a fast-paced hospitality venue, strong leadership skills with a track record of increasing sales and enhancing team performance. You should be passionate about great food, drinks, and delivering outstanding service, confident in managing rotas, stock, and budgets, and able to remain calm under pressure while focusing on solutions. This role is a fantastic opportunity for a hands-on General Manager who thrives in a dynamic environment and seeks to make a significant impact.

We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience

Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

HIRING: Waitress & Indian Restaurant Manager Waitress : Description : Customer service Manage stock Placing orders Improved communication between staff and management Create a positive work environment Seating and taking orders of customers Making drinks, coffee, cocktails in the bar section and desserts. Should be able to use the till and take card payments. Cleaning duties. Should be able to take and solve complaints from customers. Indian Restaurant Manager Description : Top-rated Sidcup Indian restaurant needs a dedicated Manager! Must be a strong leader who can manage FOH/BOH, drive sales, and maintain high food quality/service standards. Competitive salary + bonus. Duties: Restaurant Manager manages staff and may be required to fill in for any employee in a restaurant. Some of the important duties and responsibilities typically involve: • Organising staff shifts and scheduling, • Providing excellent customer service, • Planning menus, • Working with food and drink suppliers, • Ensuring all food safety procedures are strictly followed according to sanitary regulations, • Following all company policy and procedures regarding dealing with cash, equipment and property, • Maintaining safe working conditions, • Auditing inventory levels to ensure product availability, and ordering products as necessary, • Recruiting and training staff, • Working closely with management to meet revenue objectives, • Implementing appropriate strategies to resolve adverse trends and improve sales Note: Please mention which role you are applying for. Location : Sidcup, London

Company: Business Mail Solutions Ltd (Trading as Mail Boxes Etc) Location: London, W1F Salary: £45,000 – £57,000 per annum (depending on experience) Contract: Full-time, Permanent About Us Business Mail Solutions Ltd is a leading franchise operator of Mail Boxes Etc., providing a wide range of services including mailbox rental & forwarding, registered office & virtual office services, high-value packing & shipping (partners include Sotheby’s, Christie’s, Phillips), courier services (UPS, FedEx, DHL, Parcelforce, Royal Mail), as well as printing, marketing and design services. We are expanding our business support solutions and looking for a talented Business Development Manager to join our growing team. Role Overview We are seeking an experienced Business Development Manager to lead sales strategy, client account management, and business growth initiatives. The role will focus on building and maintaining relationships with key partners, including auction houses, logistics providers, and franchisees, while developing innovative sales and marketing strategies to increase revenue. Key Responsibilities • Manage and grow key accounts and partnerships (auction houses, courier providers, franchisees)., • Develop and implement sales and marketing strategies across mailbox, shipping, printing, and business services., • Identify new business opportunities and negotiate service contracts., • Analyse market trends and prepare accurate sales forecasts and pricing strategies., • Lead franchise support, including training, performance monitoring, and compliance., • Represent the company at industry events, client meetings, and networking opportunities. Requirements • Proven experience in sales, business development, or account management (preferably in logistics, shipping, or B2B services)., • Strong negotiation, presentation, and communication skills., • Ability to build and maintain strong client relationships., • Commercial awareness and ability to develop profitable sales strategies., • Leadership experience is an advantage. What We Offer • Competitive salary £45,000 – £57,000 per year (aligned with Skilled Worker visa thresholds)., • Performance-based bonus opportunities., • Career growth in a global franchise network., • Supportive team environment with training and development. How to Apply Please apply directly via Job Today.

About the job Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for: Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business. To be successful in the role of Meetings & Events Coordinator, we require: Previous experience in events planning, hospitality or administrative support Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Strong communication skills Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £28700.00 per annum Department: Event Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.

Company Overview: Southern Land London Limited is a premier property management and accommodation services company located in the heart of London's Chinatown. We provide comprehensive services including property management, maintenance, cleaning, and promotional support for rental properties. Our mission is to deliver exceptional service and create comfortable, well-maintained living spaces for our clients. As part of our growth strategy, we are seeking a proactive and results-oriented Marketing and Commercial Manager to drive brand visibility and commercial success. Key Responsibilities: Develop and implement comprehensive marketing strategies across digital channels, print, events, and property listings to enhance brand awareness and attract high-quality clients. Manage commercial operations, including pricing strategies, revenue forecasting, and partnership development, ensuring sustainable business growth. Oversee campaign execution, collaborating with internal teams and external partners to deliver high-quality marketing initiatives on time and within budget. Monitor and analyze market trends, competitor activity, and campaign performance, providing data-driven insights and recommendations to optimize outcomes. Build and maintain strong relationships with clients, partners, and stakeholders, acting as a trusted advisor to support business development and brand expansion. Prepare detailed reports on marketing performance, commercial metrics, and ROI to guide strategic decision-making and management review. We Offer: A competitive annual salary of £48,000–£53,000, reflecting the responsibility and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the vibrant and culturally rich Chinatown district, offering exposure to a diverse community. The chance to join a dedicated team committed to excellence, innovation, and client satisfaction.

About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving £28000.00 per annum Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Job Description: A Business Development Manager drives company growth by identifying new opportunities, building client relationships, and developing strategies to increase revenue. They collaborate across teams to expand market presence and achieve business objectives. Key Responsibilities: • Research and uncover potential clients, markets, and industry trends for growth., • Create and execute strategic plans to achieve business development goals, focusing on increasing revenue and market share., • Establish strong relationships with potential and existing clients, ensuring customer satisfaction and long-term partnerships., • Lead negotiations, prepare proposals, and close business deals to achieve targeted sales goals., • Work closely with marketing, sales, and product teams to develop strategies and ensure seamless execution of business development initiatives., • Conduct thorough market research to identify competitor activities and industry trends to inform business development strategies., • Monitor business development progress, track key performance indicators (KPIs), and report on results to senior management., • Oversee the management of key accounts, ensuring high levels of customer satisfaction and identifying opportunities for account growth.

Pay: £42,000.00 - £48,000.00 per year Site: Herne Hill / Brixton Hours: 5 day working week / 42-48 hour contract Pay: £42,000 to £48,000 including retention + performance bonuses (up to £7,000) New Opening: December 2024 Covers: 75 -150 cover site Opening times: Mon: Closed Tue: 9am-5pm(Kitchen: all day) Wed-Sat: 9am to 1030pm (Kitchen: 9-4) Sunday - 9am -5pm (Kitchen: 9-4)Events: 1-4 / month We are looking for a Kitchen Manager / Head Chef who communicates well and can build, nurture and develop a new(ish) team. This Kitchen Manager / Head Chef role has lots of opportunity to create and innovate, working with different menus for our events and most importantly directly with both Company Owners as we grow, adapt, change and develop. We opened our larger second site last December; over 2 floors with a banging sound system and a large pedestrianised square out front with additional 50-70 covers. We are a neighbourhood restaurant, bar and event space in Herne Hill / Brixton and we are looking for a Kitchen Manager / Head Chef who wants to work in and help inspire an innovative food culture of seasonal menus ( x 3 changes per year + events menus). We have an open plan kitchen; leading a 6-man team. The concept is all day dining, with brunch and lunch for 6 days / week, plus dinner for 4 nights a week. Events will also contribute much to our revenue as we grow. Our Kitchen Manager / Head Chef will work in a brand new kitchen, run the service, keep the kitchen well-organised, assist with menu and staff development and keep the team motivated. The Head Chef will work directly with the two company directors as well as the GM; their direct line manager. Our passion for food, design and music is reflected in our seasonal, quality ingredients; colourful, plant-filled interiors and funky Latin playlists. This place has a buzz, something you can help us grow more and more and be a really fun party and food corner of the community, Role Description This is a full-time Kitchen Manager / Head Chef role located in Herne Hill / Brixton. As a Kitchen Manager / Head Chef at Archie's Herne Hill, you will be responsible for overseeing the kitchen operations and managing a team of chefs. Your day-to-day tasks will include menu planning, food preparation, supervising kitchen staff, ensuring quality and consistency in dishes, and maintaining cleanliness and hygiene standards. This is an on-site role. Proven experience as a Head Chef or in a similar leadership role in a busy kitchen Strong culinary skills and knowledge of various cooking techniques Ability to execute creative and innovative menus Excellent understanding of food safety and sanitation regulations Strong leadership and communication skills Ability to work well under pressure and in a fast-paced environment Attention to detail and ability to maintain high standards of quality Ability to manage and motivate a team of chefs Flexibility to work evenings, weekends, and holidays as requiredValid food handling certifications Note: Please ensure that your qualifications and experience align with the requirements of this role. What we can offer you: 42-48 hour week average - 2 x 4 day working weeks / month (once whole kitchen is running perfectly) Opportunity for career advancement Work with a small management team with influence Staff outings and parties Quarterly bonuses Regular team incentives and rewards Free staff meals (on shifts longer than 6 hours) Cycle to work scheme 30% discount on food when visiting the restaurant A complimentary congratulations meal for you and up to 3 guests when you complete your probation Job Types: Full-time, Permanent Benefits: Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Store discount Experience: Kitchen management: 5 years (required) Food safety: 5 years (required) Work Location: In person

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter • 50% off at all Gaucho and M Restaurants, • Referral and Length of Service Bonuses, • Incentive and reward schemes, • Cycle to work schemes RARE Benefits • Industry Apprenticeship Program Opportunities, • Career Development and Training Programs, • Training provided by the Rare L.A.B, • Breakfast and Dinner when working, • 28 paid annual holidays Key Responsibilities of a Senior Waiter • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality., • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximize sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter • Demonstrate warmth and empathy towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun

Job Title: Senior Business Development Manager - Wall & Floor Tiling Company Overview: Kroll Interiors is a leading provider of high-quality wall and floor tiling services for residential, commercial, and industrial projects. With a strong reputation for craftsmanship and reliability, we're poised for significant growth and are seeking a driven professional to spearhead our expansion. Job Summary: We are looking for an experienced Business Development Manager with a proven track record in the construction industry to join our team and drive rapid company growth over the next 3 years. The ideal candidate will leverage their extensive network of contacts to secure new contracts, partnerships, and opportunities in the tiling and construction sectors. This is a high-impact role for a highly motivated individual ready to make a tangible difference and be rewarded accordingly. Key Responsibilities: • Identify and pursue new business opportunities, including client acquisitions, partnerships, and project bids in the construction and tiling markets., • Utilize your established network of industry contacts to generate leads, build relationships, and close deals., • Develop and implement strategic growth plans to expand our market presence, targeting a significant increase in revenue and project volume over the next 3 years., • Collaborate with internal teams (e.g., operations, sales, and project management) to ensure seamless delivery on new opportunities., • Analyze market trends, competitor activities, and client needs to refine business strategies., • Track and report on key performance metrics, such as lead conversion rates, revenue growth, and client satisfaction., • Represent the company at industry events, trade shows, and networking functions. Requirements: • Minimum 15 years of experience in business development within the construction industry (tiling or related fields preferred)., • Proven success in generating business growth, with a strong portfolio of achievements in securing contracts and partnerships., • Existing network of high-quality contacts in construction, real estate, architecture, or related sectors., • High level of motivation and ambition to scale a company rapidly—demonstrated through past roles where you've driven measurable expansion., • Excellent communication, negotiation, and relationship-building skills., • Bachelor's degree in Business, Marketing, Construction Management, or a related field (preferred but not required)., • Ability to work independently, with a results-oriented mindset and willingness to travel as needed., • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. What We Offer: • A highly motivating salary package, commensurate with experience and performance—starting at [insert salary range, e.g., $120,000 - $150,000 base + bonuses], with uncapped commission potential based on growth targets., • Performance-based incentives, including bonuses tied to revenue milestones and company expansion goals., • Opportunities for equity or profit-sharing for exceptional contributions., • Flexible work environment with remote options and company vehicle allowance., • Comprehensive benefits package, including health insurance, retirement plans, and paid time off., • The chance to play a pivotal role in transforming a thriving tiling business into an industry leader. If you're a seasoned business development professional with the contacts and drive to propel our company forward, we want to hear from you! Apply by sending your resume and a brief cover letter outlining your relevant experience and network to Kroll Interiors is an equal opportunity employer. We encourage applications from diverse candidates.

Job Title: Business Development Executive SOC Code: 3554 Company: The Nail People Limited (trading as The Nailounge) Location: The Nailounge, 444 Chiswick High Rd, Chiswick, London, W4 5TT, United Kingdom Salary: £41,700 per annum Employment Type: Full-time, Permanent About The Nailounge: The Nailounge is a premier nail and beauty salon in Chiswick, London, renowned for delivering an indulgent, high-quality, and professional beauty experience. Since opening in 2024, we have grown rapidly, earning a reputation for excellence, innovation, and exceptional customer service. We are now seeking a dynamic Business Development Executive to support and drive the next stage of our growth. Role Overview: The Business Development Executive will play a key role in driving client engagement, expanding our brand presence, and supporting operational excellence. This is a strategic position for a digital-savvy, proactive, and growth-oriented professional who is committed to long-term success and willing to relocate to Chiswick if necessary. The successful candidate will support the leadership team in business expansion initiatives, operational management, and potential acquisition activities. Key Responsibilities: Business Development & Growth • Identify and pursue new business opportunities, including partnerships, collaborations, and potential acquisitions., • Develop and implement strategies to expand the salon’s client base, market presence, and revenue streams., • Support leadership oversight in evaluating and executing growth initiatives, including market research and competitor analysis. Client Engagement & Digital Marketing • Manage and enhance client engagement across digital platforms, including social media, email marketing, and online booking systems., • Design and execute campaigns to drive client retention, loyalty, and acquisition., • Analyze client feedback and engagement metrics to optimize digital strategies and service offerings. Operational Support • Assist in managing the operational complexity of a rapidly growing salon, including scheduling, workflow optimization, and process improvement., • Support the leadership team in monitoring business performance, key metrics, and profitability., • Ensure seamless communication across teams to maintain high standards of service delivery and client satisfaction. Strategic Initiatives & Expansion • Contribute to long-term planning and expansion strategies, including new service lines, locations, or acquisitions., • Conduct due diligence and support the execution of business expansion opportunities., • Collaborate closely with management to ensure strategic objectives are achieved efficiently. Requirements: • Proven experience in business development, preferably within the beauty, wellness, or luxury service sector., • Strong digital skills, including social media management, client engagement tools, CRM systems, and marketing analytics., • Exceptional communication, interpersonal, and negotiation skills., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment., • Strategic thinker with strong problem-solving abilities and operational awareness., • Willingness to relocate to Chiswick, London, and commit long-term to the company’s growth journey., • Experience supporting leadership oversight or expansion initiatives is highly desirable. Personal Attributes: • Proactive, self-motivated, and results driven., • Creative thinker with a passion for innovation and continuous improvement., • Strong attention to detail and commitment to excellence in execution., • Collaborative mindset with the ability to work closely with teams and external partners. What We Offer: • 28 days paid leave (including bank holidays), • Competitive salary and performance-based incentives., • Opportunity to play a key role in a rapidly growing, reputable salon., • Exposure to strategic decision-making, business expansion, and operational leadership., • Professional development and training opportunities., • A supportive, dynamic, and creative working environment in the heart of Chiswick.

Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

Duties Identify and pursue new business opportunities, including corporate catering and event-driven food services. Strengthen partnerships with existing delivery platforms and expand the restaurant’s delivery revenue streams. Analyse market trends, competitor activity, and customer feedback to recommend store-specific growth strategies. Negotiate terms and contracts with corporate clients and key suppliers. Oversee the delivery process, ensuring quality standards and service consistency are met. Set sales objectives, track team performance, and ensure achievement of revenue targets. Collaborate with operations, front-of-house, and delivery teams to maintain smooth workflows and brand-standard compliance. Review and monitor client payment terms and account status to safeguard consistent cash flow. Contribute localised content ideas and promotional recommendations aligned with brand guidelines and social media policies. Who we looking for Qualifications Bachelor’s degree or higher. Experience Proven background in restaurant or café management, ideally within fast-casual or Asian cuisine operations. Experience managing teams and driving sales performance. Skills Strong leadership and team management capabilities. Excellent communication, negotiation, and organisational skills. Fluent in English and Mandarin (or Cantonese).

Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Wembley Park team. Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty

Hi, I’m Rotsen co-founder of El Pollote. After years of building this place with my partner Katherine, we’ve reached a point where we need someone to step in and lead the day-to-day operations so we can focus on the bigger picture. This isn’t just a job post. It’s us being real: we’ve built something we care deeply about, but we can’t do it alone anymore so we’re looking for an experienced, driven and hands-on General Manager to take charge of our Carnaby Street location and help lead El Pollote into its next chapter. About El Pollote El Pollote is a bold and unapologetic celebration of Latino flavour and street energy, served through award-winning food, vibrant cocktails and a team that brings the vibe every day. We're not a typical fried chicken joint, we're something different, something louder, something that lives and breathes passion and pride. We're proud to be independent, immigrant-built, and flavour-first. Our food is made from scratch, our culture is rooted in Latin America and our energy comes from the streets we grew up in. What You’ll Do -⁠ ⁠Take full responsibility for day-to-day operations at our Carnaby Street restaurant. -⁠ ⁠Lead and develop our front and back-of-house teams with confidence, fairness and energy. -⁠ ⁠Manage stock, rotas, cost control and systems with precision. -⁠ ⁠Maintain high standards of hospitality, hygiene and overall customer experience. -⁠ ⁠Support recruitment, training and onboarding of new team members. -⁠ ⁠Report directly to ownership and work closely to shape the future of the business. -⁠ ⁠Help us evolve while protecting the core values that made El Pollote what it is. What We’re Looking For -⁠ ⁠Proven experience as a General Manager in a busy, high-pressure restaurant. -⁠ ⁠Strong leadership and communication skills, you lead by example! -⁠ ⁠A head for numbers and systems and a heart for people. -⁠ ⁠Someone comfortable taking ownership, not just following orders. -⁠ ⁠Passion for hospitality, Latino culture, and creating great experiences. -⁠ ⁠Fluent in English and Spanish(required for team communication). What We’re Offering -⁠ ⁠Salary: £40,000 – £45,000, depending on experience. -⁠ ⁠Performance bonus structure tied to revenue, staff retention and guest experience. -⁠ ⁠Full creative involvement in the future of the brand. -⁠ ⁠Staff meals, discounts and a role you can genuinely make your own. -⁠ ⁠A workplace where your voice matters and where we work hard but never fake it. INTERVIEWS If this sounds like a challenge you’re ready for, or you know someone who fits the bill, then please get in touch to arrange an interview.

ōmí lounge isn’t just another bar. We’re a high-end, chic destination in the heart of London’s West End where music, food, and culture collide. Now, we’re looking for a standout General Manager who can take the reins and push ōmí into its next chapter of growth. The Role This isn’t a “keep the lights on” role. We want someone who lives and breathes the West End nightlife scene, understands how to grow revenue in a competitive market, and comes with real relationships and a built-up client list. You’ll be the face of ōmí, curating the experience, driving numbers, and setting the tone for a team that thrives on energy, creativity, and excellence. What You’ll Do • Be the heartbeat of ōmí lounge: leading the team, shaping culture, and setting the standard for service., • Own the numbers: grow revenue streams, manage budgets, and maximize profitability., • Bring your network: leverage your West End contacts and client base to keep the lounge buzzing with the right crowd., • Run the floor like an orchestra: from reservations to VIP hosting, you’ll make sure every night feels effortless and unforgettable., • Keep us sharp: ensure operations, compliance, and licensing are never in question. What We’re Looking For • Proven GM (or senior leadership) experience in the West End—not just “hospitality,” but specifically high-end lounges, restaurants, or nightlife., • A track record of growing revenue, hitting ambitious targets, and building repeat business., • A client list and industry relationships you can activate from day one., • Natural leader: inspires, motivates, and keeps the team firing on all cylinders., • Hungry, creative, and relentless about elevating guest experience. Why Join ōmí Lounge? • £60k base salary plus opportunity for performance-based bonus structure., • A chance to shape and scale one of the West End’s most exciting venues., • Be part of a brand that values bold ideas, creativity, and innovation—not just status quo management., • Career growth opportunities as ōmí expands., • A front-row seat (and role) in London’s nightlife culture. If you’re the GM who knows how to make a venue thrive—not just survive—and you’ve got the West End credibility and network to back it up, we want to hear from you. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About RIV Worldwide RIV Worldwide Ltd is a UK-headquartered international freight forwarding company with operations in India, Canada, and the United States. We provide customised air and ocean freight solutions, working in partnership with major airlines, carriers, and global clients. With our expanding international operations, we are seeking a Business Development Executive to strengthen client relationships, win new business, and contribute to revenue growth. Role Purpose The Business Development Executive will be responsible for identifying and securing new business opportunities in freight forwarding, maintaining strong client relationships, and supporting revenue growth across RIV’s international markets. The role requires generating sales leads, preparing quotations, negotiating rates, and ensuring successful handover of new accounts to operations. Key Responsibilities ● Identify and pursue new business opportunities in air and ocean freight forwarding. ● Build and maintain long-term relationships with clients to ensure repeat business and account growth. ● Prepare quotations, pricing proposals, and service presentations in line with company guidelines. ● Negotiate rates and service agreements with clients, balancing profitability and competitiveness. ● Maintain a structured sales pipeline and provide accurate forecasts and activity reports to management. ● Collaborate with operations and customer service teams to ensure smooth implementation of client accounts. ● Conduct market research to monitor competitor activity, industry trends, and customer requirements. ● Achieve agreed sales targets and contribute to the company’s overall growth objectives. Qualifications & Experience ● Degree in Business, Marketing, Sales, or related field (advantage). ● Proven experience in B2B sales (experience in logistics, freight forwarding, or transport is desirable). ● Strong communication, negotiation, and interpersonal skills. ● Ability to prepare professional sales proposals and present to clients. ● Organised and target-driven, with the ability to manage multiple opportunities simultaneously. ● Proficiency in MS Office; familiarity with CRM systems is an advantage. Why Join RIV Worldwide ● Opportunity to grow the sales function in a dynamic international freight forwarder. ● Exposure to global operations across the UK, India, Canada, and the US. ● Competitive base salary with performance-based incentives. ● Hybrid working arrangement with flexibility. ● Collaborative team environment where your contribution directly impacts company growth.

Job Summary We are seeking a motivated and dynamic Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met while driving business growth. This role requires a strategic thinker with excellent communication skills and a proven track record in B2B sales. The Relationship Manager will leverage analysis skills to identify opportunities for improvement and growth within client accounts. Responsibilities Develop and maintain long-term relationships with key clients to foster loyalty and retention. Identify client needs and work collaboratively to provide tailored solutions that enhance satisfaction. Conduct regular check-ins and performance reviews with clients to ensure alignment with their objectives. Utilise Salesforce to manage client interactions, track progress, and report on account performance. Collaborate with internal teams to deliver exceptional service and resolve any issues that may arise. Analyse market trends and client feedback to inform strategy and improve service offerings. Lead initiatives aimed at expanding the client base through networking and relationship-building activities. Skills Proven experience in B2B sales, demonstrating an ability to drive revenue growth through effective relationship management. Strong analytical skills, with the ability to interpret data and make informed decisions that benefit clients. Proficiency in Salesforce or similar CRM software, ensuring efficient management of client information and interactions. Exceptional leadership qualities, capable of inspiring team members while managing client expectations effectively. Excellent communication skills, both verbal and written, enabling clear articulation of ideas and solutions to clients. Join us as we strive to deliver outstanding service while nurturing strong partnerships that contribute to our mutual success. We look forward to welcoming a passionate Relationship Manager who is eager to make an impact! Work Location: In person

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.

We are looking to recruit a Guest Service Assistant to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way. Experience - Previous experience working within a reception environment preferred, but not essential - Skills and Knowledge - Strong Communication skills (verbal, listening, writing), good level of English essential - Pro-active and reliable - Able to work alone and within a team SPECIFIC DUTIES - Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner - Manage all guest queries in a professional and courteous manner - Ensure all banking and cash handling procedures are followed - Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. - Up-sell whenever possible to increase revenue - Work with other departments on a regular basis to ensure guest satisfaction - Be knowledgeable about all areas of the hotel - Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.

. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.

Key Duties & Responsibilities Develop and implement commercial strategies to increase revenue and enhance brand visibility. Build and maintain strong relationships with corporate clients, suppliers, members, and partners. Lead business development initiatives including sponsorships, corporate partnerships, and event sales. Plan and oversee marketing campaigns, promotions, and member engagement activities. Monitor financial performance, set sales targets, and prepare regular performance reports. Work closely with operations, F&B, events, and membership teams to maximize commercial opportunities. Who We’re Looking For Education & Qualifications Bachelor’s degree in Marketing, Hospitality, Business Administration, or a related field. A postgraduate qualification (e.g., MBA) is an advantage. Skills & Competencies Strong negotiation, sales, and networking skills. Excellent communication and relationship-building abilities. Solid understanding of hospitality, dining, or private club operations. Experience in event planning, sponsorship, and partnership management. Results-driven, proactive, and able to thrive under pressure. Experience Minimum of 3–5 years of commercial, sales, or business development experience, preferably in hospitality, F&B, private clubs, or hotels. Proven track record in driving revenue growth and securing corporate or membership partnerships. Experience in budget management and contract negotiations.

As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM

Sous cheg – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.

Job Title: Business Development Executive (SOC Code: 3554) Location: Vy’s Nails, 234 Baker Street, London, NW1 5RT Employment Type: Full-Time Working hours: 37.5 hours per week Salary: £41,700 - £43,000 per year Reports To: The Director About Us Vy’s Nails is a well-established beauty salon in the heart of Baker Street, offering high-quality nail and beauty treatments in a welcoming, professional environment. With a loyal client base, experienced technicians, and a reputation for excellence, we're now looking for a dynamic Salon Manager to lead and support our growing team of 5 professionals and take our customer experience to the next level. Role Summary We are looking for a dynamic and strategic Business Development Executive to drive the commercial growth of our salon. The successful candidate will be responsible for identifying and pursuing new business opportunities, strengthening client relationships, and enhancing brand visibility across digital and physical platforms. This role is pivotal in expanding Vy's Nails’ market presence, increasing customer acquisition, and supporting strategic partnerships that align with the brand’s vision. Key Responsibilities Market Expansion & Lead Generation Identify and pursue new revenue streams, B2C and B2B (e.g. corporate packages, influencer partnerships, local collaborations) Research local market trends and competitor activity to inform strategic decision-making Generate and qualify leads via outreach, referrals, and marketing campaigns Sales & Client Relationship Management Manage relationships with prospective and existing clients to foster loyalty and repeat business Promote salon services, bespoke offerings, and seasonal campaigns through consultative selling Collaborate with front-of-house staff to develop and refine upselling techniques Brand & Marketing Strategy Work with the Director and Marketing Coordinator to plan and implement promotional activities, including social media and local advertising Drive digital growth by leveraging platforms such as Instagram, Facebook, and Fresha to increase engagement and conversion Analyse the performance of campaigns using KPIs to refine strategies for client acquisition and retention Partnership & Community Engagement Forge meaningful partnerships with local businesses, influencers, and event organisers Represent Vy's Nails at local networking events and beauty expos to build visibility and trust Develop and manage loyalty programmes, referral incentives, and exclusive offers Data, Reporting & Compliance Maintain accurate records of client interactions, conversion rates, and financial forecasts Provide regular reports on sales pipeline, conversion metrics, and campaign results to senior management Ensure business development activities adhere to relevant commercial and data regulations Candidate Requirements Proven experience in business development, sales, or marketing—preferably within the beauty, retail, or luxury service sectors Excellent interpersonal and communication skills, with a persuasive, client-focused mindset Strategic thinker with strong commercial awareness and an understanding of consumer behaviour Energetic, self-motivated, and able to work independently as well as part of a team Familiarity with salon software platforms such as Fresha is a plus Knowledge of nail and beauty industry trends is desirable but not essential What We Offer Competitive salary with potential for performance-based bonuses A supportive, friendly, and professional working environment Opportunity to shape and grow with the business Staff discounts on treatments and products 28 holiday days Job Type: Full-time Pay: £41,700.00-£43,000.00 per year Work Location: In person

Job Description: Sales Development Representative (SDR) -Location: Remote / London HQ -Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed specifically for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery - helping teams eliminate silos, improve collaboration, and get the right things done faster. We’re here to transform the way product teams discover, plan, and deliver remarkable products. By eliminating inefficiencies and reducing the risk of building the wrong solutions, our platform empowers teams to accelerate growth and maximise impact. Key Facts: Founded: 2023 Founder & CEO: Sanjeev Malaney Headquarters: London Other Locations: Poland & California Employees: 15 Funding: £12M Specialties: Product Management, ProductOps, Product Innovation, Time Management, Productivity, Planning, Knowledge Management, Scheduling, Roadmapping, Opportunity Analysis, Solution Discovery Sanjeev Malaney — Chairman, Founder & CEO Sanjeev has over 30 years of experience, founding startups, and managing the development of large-scale, mission-critical, enterprise cloud computing companies, and patented technologies. Prior to starting Timebook Software, he was the chairman, founder and CEO of Capsilon. He spent 18 years building the AI driven, cloud based, SaaS company, to automate the Mortgage origination process The company was sold to Ellie Mae Inc., a Loan Origination Software company, in a private transaction in November 2019. Prior to founding Capsilon, Sanjeev was chairman, founder and CEO of MediaTel Corporation, voted one of the top 100 fastest growing companies in 1998. He spent 8 years building this Silicon Valley-based company, from start-up to pre-IPO, into one of the world’s leading providers of cloud based electronic document delivery services. The company was sold to a public company in 1999 John Fairfax-Ball — Sales Lead A highly skilled sales professional with 15+ years of frontline B2B experience, John has sold a wide range of SaaS solutions across data, marketing, and product technology. He has a proven track record of generating revenue from top-of-funnel prospecting to closing deals, and is passionate about helping product managers ship faster with less chaos. At Timebook, John is responsible for leading sales strategy, driving pipeline growth, and mentoring the sales team. This SDR role will work directly alongside and report into him. We’re a collaborative, ambitious, and growth minded team. You’ll have the freedom to experiment, the support to succeed, and the opportunity to make a visible impact on the company’s trajectory. Role Overview We’re seeking a motivated and results driven Sales Development Representative (SDR) to join our growing team. You’ll be responsible for generating qualified opportunities for the Sales Lead through proactive outreach, research, and relationship building. This is a high activity, high impact role that’s perfect for someone who wants to build their SaaS sales career in a fast paced, early stage environment. Key Responsibilities Outbound Prospecting: Identify and research target accounts, engaging decision-makers via email, phone, LinkedIn, and other channels. Lead Qualification: Assess prospects fit against our Ideal Customer Profile and uncover their business needs. Meeting Generation: Book high quality demos and sales appointments for the Sales Lead. Follow-Up & Nurturing: Maintain timely, value driven communication with prospects. Campaign Support: Work with marketing to execute outbound campaigns and provide feedback on messaging effectiveness. CRM/Sales Tech Management: Keep all prospecting activities up to date in Attio. Using a variety of Sale Tech/Enablement tools. Market Insights: Share trends, objections, and prospect feedback with the wider team to improve targeting and value propositions. About You 1–2 years in B2B sales or business development (preferably SaaS). Comfortable with outbound prospecting and achieving activity targets. Excellent communication skills (written, verbal, and active listening). Highly organised, proactive, and able to manage multiple priorities. Familiarity with CRM tools (Attio, Cognism, or similar). Passion for technology, startups, and learning about AI-powered solutions. Why Join Timebook Competitive base salary + commission. Work directly with an experienced sales leader and founder team. Career development opportunities in a scaling SaaS company. Flexible, remote-friendly working environment. Be part of an innovative team reshaping how product teams work.