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tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Construction Sales Manager Offering Circa. £50,000 - £60,000 Basic Salary plus Bonus, Car Allowance and Great Benefits! Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently recruiting a Sales Manager to join their sales division . The successful candidate will be responsible for developing and executing the vision, goals, and plans for their industry segment . In additional, to building strong client relationships, prospecting new clients, and maximising existing customer relationships, the Sales Manager will analyse construction market trends, customer needs, competitive threats, and regulatory changes to identify growth opportunities and risks. Construction Sales Manager - Key Responsibilities Focus on maintaining and strengthening existing key customer relationships whilst working to acquire new business, to meet company growth expectations. Identify opportunities to sell, upsell, and cross sell into your construction industry sector. Attending onsite and online meetings with prospects and customers when required. Manage opportunities through the sales process, maximising opportunities to increase order value and profitability. Maintain touchpoints with key customers, and the full buying unit, including external stakeholders from equipment dealerships. To understand the changing needs of customers within the Construction industry, identifying key prospects and decision makers and building relationships with these stakeholders. Accurately manage sales forecasts using CRM, ensuring key dates and commercials are maintained as live information. To meet revenue expectations through consistent and high-quality sales activities. Construction Sales Manager Skills & Experience STEM related Degree is preferred. Experienced selling into the construction industry, whether that be a supplier or end client. Consultative technical sales experience in a B2B environment. Experience presenting business ideas to internal or external teams is required. Marketing experience is advantageous. Experienced providing adequate information to the business regarding sales pipelines and forecasts (in CRM). The position of Construction Sales Manager is offering £50,000 - £60,000 basic salary basic plus bonus, car allowance and great benefits. This is a full-time, permanent position, based at our client office in North Yorkshire with hybrid flexibility. All successful candidates will be contacted within 5 days of application for the position of Construction Sales Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency. TPBN1_UKTJ

Are you a dynamic, driven go-getter with a passion for people and a love for the buzz of new business? Do you thrive out in the field, building relationships, crafting opportunities, and smashing targets? If so, we’ve got your next career move right here. We’re on the lookout for an ambitious Business Development Manager to join our energetic Sales & Marketing team – someone who’s ready to shake things up and make big things happen. Reporting to our Director of Sales & Marketing, you’ll be at the forefront of our commercial success. This isn’t your typical desk job – it's a predominantly field-based role where you'll be out meeting clients, generating new business, and building strategic partnerships across the Meetings & Events (M&E), corporate, and leisure segments. You’ll also be a key player in executing a 360-degree sales, marketing, and PR approach that pushes boundaries and delivers results. In addition to: • Driving new business growth with a laser focus on exceeding KPIs, • Actively prospecting and securing corporate and MICE business, • Cultivating lasting relationships with key partners and stakeholders, • Developing and penetrating strategic accounts to boost revenue, • Collaborating closely with the wider commercial team to ensure maximum ROI, • Supporting innovative campaigns and initiatives that elevate our market presence, • Be part of a forward-thinking hotel brand with bold ambitions, • Work with a fun, passionate, and supportive team that celebrates success, • Enjoy real autonomy and freedom to be creative and entrepreneurial, • Play a visible, high-impact role in shaping the hotel's growth journey, • Opportunities for progression, development, and cross-functional collaboration, • A sales-savvy superstar with proven experience in business development, ideally in hospitality or events, • A confident communicator who thrives in client-facing roles, • A self-starter with unstoppable energy, positivity, and resilience, • Strong knowledge of the corporate, MICE, or leisure landscape, • Results-focused with a clear understanding of ROI-driven activity Ready to make your mark? We want to hear from you! Apply today and bring your ambition, creativity, and passion to a place where your ideas (and your wins!) will be truly celebrated. #J-18808-Ljbffr

Division Delivery – Functions – Operations Office Hybrid / Harrogate Redcentric | Project Manager - BAU Division Delivery – Functions – Operations Office Hybrid / Harrogate Redcentric is a leading managed services provider, born in Yorkshire and now operating across the UK. We support more than 1,700 customers with critical technology services they rely on to stay connected, secure and productive. We bring together deep technical expertise across cloud, connectivity and communications, with a secure by design approach, and a clear focus on delivering future ready solutions. Our team of over 500 colleagues help us deliver revenues in excess of £135 million as we look to build on this success in a fast moving, and transformative IT landscape. Learn more about what we do on our website www.redcentricplc.com The aim of theProject Manageris to manage Customer requests across our portfolio of services and will include: Wireless, WAN & LAN services, IAAS, VOIP and ICT. These requests may comprise of new service requests, transfer or change of service or cessation of service. TheProject Managerwill be responsible for managing the process from receipt of the order through to first bill generation and assisting with the transition of the service into Support. Duties will include, but are not restricted to the following: • Customer satisfaction: You are accountable for the on-time, on-budget delivery of projects to our customers satisfaction so that our business becomes a trusted partner to all the customers we serve, • Initiate & plan: You are accountable for agreeing and documenting project scope, producing the project plan and identifying the available budget. You will provide clear identification of the four main sections; initiation, planning, execution and closure.You will ensure the sales team provide sufficient information to complete the “Statement of work” to ensure the business remains effective and efficient in its delivery, • Resource: You are responsible for securing and assigning the right resource to the right tasks. You will ensure colleagues and key stake holders understand their role and responsibilities, what they have to deliver and by when. You will ensure the right stakeholders required to support the project through to successful conclusion are fully engaged. You are responsible for correctly updating internal and 3rd party software tools in a timely fashion to enable the operational stakeholders to perform their tasks efficiently, • Delivery & escalation: You will ensure that assigned project resource and key stakeholders deliver their project responsibilities on time. You will ensure items meeting the escalation threshold are escalated using the appropriate escalation method and communication plan. You will retain full ownership and accountability of escalations through to full resolution and client satisfaction. You will facilitate resolution and ensure key stakeholders including the customer are updated within the agreed escalation SLA so that impediments do not detract from on-time delivery, • Communication & reporting: You will ensure project deliverables, task deadlines and milestones are clearly understood by all stakeholders. You are accountable for providing accurate written project updates as and when required. Including but not limited to project highlight reports encompassing; progress, budget position, risks, issues & actions. You will provide accurate forecast reporting including but not limited to future project resource requirements, projects to be completed and future revenue. You will ensure the project tracker is maintained in order that the business can maintain quality of delivery to the customer. You will ensure all key stakeholders are well informed and that project status is reported accurately and transparently so that the business and the customer can be confident of the current project status, • Wellbeing: You will risk assess the workload of yourself and others. Identify solutions and support direct reports and colleagues in times of need. You will ensure timely intervention to ensure transparency to support and maintain health and wellbeing of all colleagues, • Personal development & innovation: You will Identify opportunities to contribute to wider business initiatives. Highlight current operational challenges and offer solutions. Explore and challenge existing business processes to drive continual business improvement and deliver customer satisfaction. You will Identify opportunities for personal training and development to drive innovation They will also preferably have the following skills, attributes and experience: • Previous Project Management Experience, Ideally in a managed service organisation Experience of managing customer relationships and issues, • Delivery VOIP, IAAS, Cloud Based Services, Wi‑Fi, MPLS WAN, LAN or combinations of all services Proven ability to manage multiple projects simultaneously: • Experience of working within a managed service organisation, • Demonstrate a structured project approach, • Knowledge of agile and hybrid project methods, • Detailed infrastructure migration knowledge The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have the following skills, attributes and experience: • Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally, • Customer-focused, • Professional, positive, confident and friendly, • Highly self‑motivated, • Ability to work well under pressure within a busy environment and prioritise tasks accordingly, • Committed to delivering high quality work, • Excellent attention to detail, accuracy, time management, organisational and administrative skills, • Office 365 applications including planner, • Data entry and management with any line of business tools although Dynamics 365 would be an advantage The company’s standard hours of work are 9.00 until 5.30pm, Monday to Thursday, with one hour for lunch, and3:30pm on a Friday.However,due to the nature of this role there will be the need for flexibility in relation to working hours. Redcentric will only contact candidates using official @redcentricplc.com email addresses. We do not ask applicants to complete external surveys or provide personal and or financial information outside our formal recruitment process. If you are unsure about any communication, please contact us directly via our website #J-18808-Ljbffr

• Location The Hamlet,Hornbeam Park,Harrogate, HG2 8RE,United Kingdom, • Employee Type Full Time Extraordinary People, Exceptional Care Lead a diverse portfolio of care homes, develop exceptional leaders and make a visible difference to the quality of care for hundreds of residents. Regional Operations Manager Loc ation: Midlands Salary: £70,000 per annum Multi-site leadership | Regular regional travel | On-call rota We are looking for an accomplished senior care leader who wants the scope to shape performance across a diverse regional portfolio. You will lead and develop Home Managers, strengthen quality and culture, improve occupancy and financial performance, and ensure residents receive the care we would want for our own families. This is an opportunity to influence at scale, with the authority and support to deliver meaningful, lasting improvement. Your portfolio will include dementia nursing, dementia residential, general nursing and mental health services. That breadth makes this a varied and influential role for a leader who enjoys adapting their approach, sharing good practice and improving outcomes across services with different clinical and operational needs. You will have genuine autonomy to shape regional priorities, make decisions and intervene where standards or performance need to improve. With the backing of the wider leadership team, you will be trusted to challenge constructively, support Home Managers and act at pace. Success will come from being present in homes, building capable leaders and maintaining a clear grip on people, quality, performance and estates priorities. What you will own People and lead • Set clear expectations for Home Managers and hold regular, purposeful performance conversations., • Coach leaders to build engaged, accountable teams with stronger retention and reduced agency reliance., • Strengthen succession planning and support the recruitment and onboarding of Home Managers and senior colleagues., • Work confidently with HR colleagues on employee relations, workforce risks and positive workplace culture., • Maintain a clear regional view of quality, safeguarding, complaints, incidents, audits and regulatory action plans., • Act early when standards slip, ensuring improvement plans have clear ownership, pace and evidence of sustained progress., • Work with Quality colleagues to support positive inspection outcomes and embed learning across homes., • Keep residents and families at the centre of operational decisions., • Lead regional business reviews and convert data into focused actions for each home., • Deliver against agreed occupancy, revenue, profitability and cost targets., • Support Home Managers to improve enquiry conversion, reputation and local relationships., • Build effective partnerships with commissioners, local authorities and other stakeholders., • Maintain oversight of material estates, health and safety and business continuity risks., • Ensure actions are prioritised, escalated and followed through to completion., • Provide on-call support on a rota basis, including weekends and bank holidays., • Proven multi-site operational leadership in the care home sector, for example as a Regional Operations Manager, Regional Director or Area Manager., • Current registration as an RGN or RMN is preferred. This will support strong clinical leadership across nursing, dementia and mental health services., • A strong working knowledge of CQC requirements, safeguarding and quality improvement., • Evidence of improving care quality, leadership capability, occupancy and financial performance across more than one service., • The confidence to have difficult conversations, make sound decisions and provide calm leadership when a home is under pressure., • Strong commercial judgement, budget management and the ability to use performance information well.#, • A practical, coaching-led style and the ability to travel regularly across the region., • Company-supported pension scheme and fully funded DBS check., • Career development from day one, with clear progression pathways., • Blue Light Card access with hundreds of discounts across shopping, holidays, dining and technology., • Recognition through Making a Difference, Long Service and referral awards., • Confidential emotional, practical and financial support through our 24/7 Employee Assistance Programme and wellbeing app. We welcome applications from veterans, reservists and military spouses as part of our support for the Armed Forces community. Additional Information • Location Orchard Care Homes Support Centre, The Hamlet, Hornbeam Park, Harrogate, HG2 8RE #J-18808-Ljbffr

Palmer McCarthy is seeking a Business Development Manager to cover the North of England for temporary security systems. You will hunter new business, build relationships with contractors and developers, and drive revenue with an uncapped commission structure. You’ll work with an experienced Sales Manager and a proactive team, generating opportunities through cold calling, networking, site visits and meetings. #J-18808-Ljbffr

Bestway Group is seeking a Territory Sales Manager for our On-Trade Sales team. You will manage relationships with On-Trade customers in designated regions and drive new business, with a view to nationwide expansion. You will ensure product supply and deliver strong revenue growth. The role requires proven On-Trade sales experience, excellent negotiation and networking skills, and the ability to work independently while staying focused on profitability and targets. #J-18808-Ljbffr

Get Recruited (UK) Ltd is recruiting a Partnership & Community Manager for Harrogate. This role focuses on developing strong community and healthcare partnerships to drive referrals and revenue growth.

Get Recruited (UK) Ltd is recruiting a Partnership & Community Manager in Harrogate to drive growth through healthcare partnerships and community engagement. You will build referrals across hospitals, hospices, care homes, and community groups, acting as an ambassador to raise brand awareness. The role is relationship-focused with uncapped commission potential and requires strong networking, communication, and CRM-driven activity management to deliver revenue growth. #J-18808-Ljbffr

Corpay in Knaresborough, UK, is seeking a Sales Manager to lead and develop our UK corporate cards sales team within Corpay Complete. You will coach BDMs, manage your own pipeline, and drive revenue growth, collaborating with Sales, Marketing and Product to optimize the sales process. You will report to the Head of Sales and play a key role in building a high-performing UK sales function, delivering against ambitious targets while fostering a strong sales culture. #J-18808-Ljbffr

Corpay is currently looking to hire a Sales Manager within our Corporate Payments division. This position falls under our Corpay Complete line of business and is located in Knaresborough, UK. In this role, you will take a player‑manager approach, combining your own new business responsibilities with the leadership, coaching and development of our UK corporate cards sales team. You will be responsible for driving revenue for Corpay Complete while helping to build and scale a high‑performing sales function within the UK payments market. As a relatively new entrant to the UK Accounts Payable space, this is an exciting opportunity to join Corpay Complete at the start of a significant growth phase. You will play a key role in building our market presence, delivering against ambitious revenue targets and establishing a strong, consistent sales culture. The successful candidate will manage and coach a team of Business Development Managers, while maintaining their own portfolio of prospects and actively contributing to new business generation. You will lead from the front, supporting your team through prospecting, qualification, pipeline management, commercial conversations and closing, while also owning your individual sales targets. You will report directly to the Head of Sales and work closely with Sales, Marketing and Product teams to drive pipeline generation, optimise sales execution and identify opportunities for continued growth. • Assigned workspace in Knaresborough., • Company‑issued equipment., • Formal, hands‑on training., • Leading, coaching and developing a team of Business Development Managers., • Owning and delivering against your own individual new business and revenue targets., • Taking a hands‑on role in prospecting, client engagement and closing opportunities., • Driving sales performance through regular coaching, 1:1s, pipeline reviews and performance management., • Developing and embedding effective sales processes, methodologies and best practices., • Supporting the team on complex or strategic opportunities, acting as a senior commercial voice throughout the sales cycle., • Building strong relationships with senior decision‑makers across the UK mid‑market and enterprise landscape., • Partnering with Sales, Marketing and Product to maximise pipeline generation and conversion., • Helping establish Corpay Complete as a leading player within the UK Accounts Payable and SaaS market., • Contributing to the continued growth and evolution of the UK sales organisation., • 5-7 years of B2B payment / Commercial card / B2B financial sector, with at least a year in a player-manager role or coaching sales professionals., • Proven success selling payments solutions, or related finance technologies., • Experience working in fast‑paced, growth‑oriented environments, with the ability to adapt to changing business priorities and customer needs., • Preference for individuals from a matrix environment who have supported cross‑functional teams., • Demonstrated ability to lead a team while also supporting closing complex deals., • Strong understanding of payment processes, finance operations, and value drivers for CFO and Controller personas., • Skilled in forecasting, pipeline management, and building structured sales methodologies., • Ability to coach and develop team members, driving consistent sales performance and supporting career growth., • 4 x Life insurance., • Pension scheme with 5% employer contribution., • Private healthcare., • 25 days holiday (plus holiday buy/sell), • Summer socials, team activities and Christmas parties., • Access to benefits portal., • Employee fuel card. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. Learn more about Corpay: Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: privacy-policy. Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job‑related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved – at Corpay, we are all of these and more. If you are an experienced and self‑motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay. #J-18808-Ljbffr

Lead a diverse portfolio of care homes, develop exceptional leaders and make a visible difference to the quality of care for hundreds of residents. Extraordinary People, Exceptional Care Lead a diverse portfolio of care homes, develop exceptional leaders and make a visible difference to the quality of care for hundreds of residents. Location: Midlands Salary: £70,000 per annum Multi-site leadership | Regular regional travel | On-call rota We are looking for an accomplished senior care leader who wants the scope to shape performance across a diverse regional portfolio. You will lead and develop Home Managers, strengthen quality and culture, improve occupancy and financial performance, and ensure residents receive the care we would want for our own families. This is an opportunity to influence at scale, with the authority and support to deliver meaningful, lasting improvement. Your portfolio will include dementia nursing, dementia residential, general nursing and mental health services. That breadth makes this a varied and influential role for a leader who enjoys adapting their approach, sharing good practice and improving outcomes across services with different clinical and operational needs. You will have genuine autonomy to shape regional priorities, make decisions and intervene where standards or performance need to improve. With the backing of the wider leadership team, you will be trusted to challenge constructively, support Home Managers and act at pace. Success will come from being present in homes, building capable leaders and maintaining a clear grip on people, quality, performance and estates priorities. • Set clear expectations for Home Managers and hold regular, purposeful performance conversations., • Coach leaders to build engaged, accountable teams with stronger retention and reduced agency reliance., • Strengthen succession planning and support the recruitment and onboarding of Home Managers and senior colleagues., • Work confidently with HR colleagues on employee relations, workforce risks and positive workplace culture., • Maintain a clear regional view of quality, safeguarding, complaints, incidents, audits and regulatory action plans., • Act early when standards slip, ensuring improvement plans have clear ownership, pace and evidence of sustained progress., • Work with Quality colleagues to support positive inspection outcomes and embed learning across homes., • Keep residents and families at the centre of operational decisions., • Lead regional business reviews and convert data into focused actions for each home., • Deliver against agreed occupancy, revenue, profitability and cost targets., • Support Home Managers to improve enquiry conversion, reputation and local relationships., • Build effective partnerships with commissioners, local authorities and other stakeholders., • Maintain oversight of material estates, health and safety and business continuity risks., • Ensure actions are prioritised, escalated and followed through to completion., • Provide on-call support on a rota basis, including weekends and bank holidays., • Proven multi-site operational leadership in the care home sector, for example as a Regional Operations Manager, Regional Director or Area Manager., • Current registration as an RGN or RMN is preferred. This will support strong clinical leadership across nursing, dementia and mental health services., • A strong working knowledge of CQC requirements, safeguarding and quality improvement., • Evidence of improving care quality, leadership capability, occupancy and financial performance across more than one service., • The confidence to have difficult conversations, make sound decisions and provide calm leadership when a home is under pressure., • Strong commercial judgement, budget management and the ability to use performance information well.#, • A practical, coaching-led style and the ability to travel regularly across the region., • £70,000 salary., • Company-supported pension scheme and fully funded DBS check., • Career development from day one, with clear progression pathways., • Blue Light Card access with hundreds of discounts across shopping, holidays, dining and technology., • Recognition through Making a Difference, Long Service and referral awards., • Confidential emotional, practical and financial support through our 24/7 Employee Assistance Programme and wellbeing app. For more than 15 years, Orchard Healthcare Group has cared for older people and played an active part in local communities. We are committed to delivering the standard of care we would want for our own families, and to investing in colleagues through development and progression. We welcome applications from veterans, reservists and military spouses as part of our support for the Armed Forces community. #J-18808-Ljbffr

What you'll be doing Corpay is currently looking to hire a Sales Manager within our Corporate Payments division. This position falls under our Corpay Complete line of business and is located in Knaresborough, UK. In this role, you will take a player-manager approach, combining your own new business responsibilities with the leadership, coaching and development of our UK corporate cards sales team. You will be responsible for driving revenue for Corpay Complete while helping to build and scale a high-performing sales function within the UK payments market. As a relatively new entrant to the UK Accounts Payable space, this is an exciting opportunity to join Corpay Complete at the start of a significant growth phase. You will play a key role in building our market presence, delivering against ambitious revenue targets and establishing a strong, consistent sales culture. The successful candidate will manage and coach a team of Business Development Managers, while maintaining their own portfolio of prospects and actively contributing to new business generation. You will lead from the front, supporting your team through prospecting, qualification, pipeline management, commercial conversations and closing, while also owning your individual sales targets. You will report directly to the Head of Sales and work closely with Sales, Marketing and Product teams to drive pipeline generation, optimise sales execution and identify opportunities for continued growth. As a sales manager you will be expected to be primarily office based. Corpay will set you up for success by providing: • Assigned workspace in Knaresborough., • Company-issued equipment., • Formal, hands‑on training., • Leading, coaching and developing a team of Business Development Managers., • Owning and delivering against your own individual new business and revenue targets., • Taking a hands‑on role in prospecting, client engagement and closing opportunities., • Driving sales performance through regular coaching, 1:1s, pipeline reviews and performance management., • Developing and embedding effective sales processes, methodologies and best practices., • Supporting the team on complex or strategic opportunities, acting as a senior commercial voice throughout the sales cycle., • Building strong relationships with senior decision‑makers across the UK mid‑market and enterprise landscape., • Partnering with Sales, Marketing and Product to maximise pipeline generation and conversion., • Helping establish Corpay Complete as a leading player within the UK Accounts Payable and SaaS market., • Contributing to the continued growth and evolution of the UK sales organisation., • 5-7 years of B2B payment / Commercial card / B2B financial sector, with at least a year in a player‑manager role or coaching sales professionals., • Proven success selling payments solutions, or related finance technologies., • Experience working in fast‑paced, growth‑oriented environments, with the ability to adapt to changing business priorities and customer needs. Preference for individuals from a matrix environment who have supported cross‑functional teams., • Demonstrated ability to lead a team while also supporting closing complex deals., • Strong understanding of payment processes, finance operations, and value drivers for CFO and Controller personas., • Skilled in forecasting, pipeline management, and building structured sales methodologies., • Ability to coach and develop team members, driving consistent sales performance and supporting career growth., • 4 x Life insurance., • Pension scheme with 5% employer contribution., • Private healthcare., • 25 days holiday (plus holiday buy/sell), • Summer socials, team activities and Christmas parties., • Access to benefits portal., • Employee fuel card. #LI-A01 #LI-Onsite Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. As part of our hiring process, offers of employment may be subject to the successful completion of pre‑employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screen. #J-18808-Ljbffr

Redcentric | Project Manager The aim of the Project Manager is to manage Customer requests across our portfolio of services and will include: WLR/WLCA, Porting, Mobile, CPS, ICT, Wireless, WAN & LAN services, IAAS, VOIP. These requests may comprise of new service requests, transfer or change of service or cessation of service. The Project Manager will be responsible for managing the process from receipt of the order through to first bill generation and assisting with the transition of the service into Support. • Customer satisfaction: You are accountable for the on-time, on-budget delivery of projects to our customers satisfaction so that our business becomes a trusted partner to all the customers we serve., • Initiate & plan: You are accountable for agreeing and documenting project scope, producing the project plan and identifying the available budget. You will provide clear identification of the four main sections; initiation, planning, execution and closure. You will ensure the sales team provide sufficient information to complete the “Statement of work” to ensure the business remains effective and efficient in its delivery., • Resource: You are responsible for securing and assigning the right resource to the right tasks. You will ensure colleagues and key stake holders understand their role and responsibilities, what they have to deliver and by when. You will ensure the right stakeholders required to support the project through to successful conclusion are fully engaged. You are responsible for correctly updating internal and 3rd party software tools in a timely fashion to enable the operational stakeholders to perform their tasks efficiently., • Delivery & escalation: You will ensure that assigned project resource and key stakeholders deliver their project responsibilities on time. You will ensure items meeting the escalation threshold are escalated using the appropriate escalation method and communication plan. You will retain full ownership and accountability of escalations through to full resolution and client satisfaction. You will facilitate resolution and ensure key stakeholders including the customer are updated within the agreed escalation SLA so that impediments do not detract from on-time delivery., • Communication & reporting: You will ensure project deliverables, task deadlines and milestones are clearly understood by all stakeholders. You are accountable for providing accurate written project updates as and when required. Including but not limited to project highlight reports encompassing; progress, budget position, risks, issues & actions. You will provide accurate forecast reporting including but not limited to future project resource requirements, projects to be completed and future revenue. You will ensure the project tracker is maintained in order that the business can maintain quality of delivery to the customer. You will ensure all key stakeholders are well informed and that project status is reported accurately and transparently so that the business and the customer can be confident of the current project status., • Wellbeing: You will risk assess the workload of yourself and others. Identify solutions and support direct reports and colleagues in times of need. You will ensure timely intervention to ensure transparency to support and maintain health and wellbeing of all colleagues., • Personal development & innovation: You will Identify opportunities to contribute to wider business initiatives. Highlight current operational challenges and offer solutions. Explore and challenge existing business processes to drive continual business improvement and deliver customer satisfaction. You will Identify opportunities for personal training and development to drive innovation., • Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally., • Customer-focused., • Professional, positive, confident and friendly., • Highly self-motivated., • Ability to work well under pressure within a busy environment and prioritise tasks accordingly., • Committed to delivering high quality work., • Excellent attention to detail, accuracy, time management, organisational and administrative skills., • Office 365 applications including planner., • Data entry and management with any line of business tools although Dynamics 365 would be an advantage. They will also preferably have the following skills, attributes and experience: • Minimum 3 Years Project Management Experience, Ideally in a managed service organisation., • Experience of managing customer relationships and issues., • Delivery VOIP, IAAS, Cloud Based Services, Wi‑Fi, MPLS WAN, LAN or combinations of all services., • Track record of delivering contracts in excess of TCV £1M., • Proven ability to manage multiple projects simultaneously., • Experience of working within a managed service organisation., • Demonstrate a structured project approach., • Knowledge of agile and hybrid project methods., • Detailed infrastructure migration knowledge. The company’s standard hours of work are 9.00 until 5.30pm, Monday to Thursday, with one hour for lunch, and 3:30pm finish on a Friday. However due to the nature of this role there will be the need for flexibility in relation to working hours. Mid‑Senior level Full‑time Information Technology IT Services and IT Consulting #J-18808-Ljbffr

The F&B Manager at The Crown Hotel Harrogate will oversee the performance, standards, and commercial success of the F&B department at the hotel, overseeing the Churchill Restaurant, Henrys Bar, The Place, as well as the banqueting offering. Reporting to the Operations Manager, the F&B Manager is responsible for the overall operational leadership of food & beverage across all outlets. You will provide direction, coaching, and support to the team, ensuring consistency, profitability, and exceptional guest experiences across all services. This is a highly visible, hands-on leadership role, balancing strategic oversight with a strong presence on the floor. • Oversee the day-to-day F&B operations across all services, • Ensure consistently high standards of service, quality, and presentation, • Maintain a strong floor presence during key services and events, • Ensure all brand, health & safety, and licensing standards are fully met, • Support Managers with training & development of all team members, • Support managers with recruitment, performance management, and succession planning, • Foster a positive, engaged, and high-performing team culture, • Set clear expectations and hold teams accountable to service excellence, • Drive revenue growth, cost control, and profitability across all F&B streams, • Monitor payroll, margins, stock control, and forecasting, • Support menu development, pricing strategies, and event offerings in collaboration with the kitchen and sales teams, • Analyse performance data and implement continuous improvements, • Ensure every guest interaction reflects warm, confident, and professional hospitality, • Actively manage guest feedback, complaints, and service recovery, • Continuously seek ways to enhance the guest journey across restaurant and events, • Work closely with the Sales, Kitchen, Hotel Operations, and Senior Leadership teams, • Ensure seamless communication between departments for events, groups, and peak trading periods, • Support pre-event planning and key client meetings where required We hire for attitude and potential, supported by experience. Ideally, you’ll bring: • Proven experience in a senior F&B leadership role within a hotel, restaurant group, or events-led venue, • Strong experience managing managers and leading multi-outlet operations, • A passion for food, drink, and delivering standout guest experiences, • Excellent commercial awareness and financial acumen, • Calm, confident leadership style with the ability to inspire and motivate, • Strong organisational skills and the ability to prioritise in a fast-paced environment, • A hands-on approach with strategic thinking, • Eligible to work in the UK, • RBH discounts on hotel stays for you, family, and friends., • Birthday leave - enjoy an extra day off on your special day., • Free meals on duty - saving you over £1,000 per year., • Discounts on high street brands, cinemas, supermarkets, and more., • Team social events and a supportive, dynamic team culture., • Clear career progression and development opportunities through RBH Hospitality Management., • Access to the Employee Assistance Programme for wellness and counselling support. You’ll be joining a hotel where design, food, culture, and events intersect, and where your leadership will have real influence. With RBH Hospitality Management ranked among the Top 30 Best Places to Work in Hospitality, this is a chance to grow your career while shaping one of Harrogate's most exciting hotels, with an imminent refurbishment programme and a team hungry for success. #J-18808-Ljbffr

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Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

Our Care Home Manager is always happy to welcome you into the home for an informal chat, simply pop in to find out more about working at Barchester.