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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Senior Customer Success Manager. As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. Our Customer Success team pla

The role of Customer Success Manager (CSM) is the primary point of contact, relationship owner, and internal advocate for XR’s enterprise brands. The Customer Success team comprises members who are experts on the suite of XR products. Minimum 3 years’ experience in a B2B/Enterprise Customer Succ

A major beverage company in the Greater London area is seeking a Senior Customer Manager to manage a key grocer account. The ideal candidate will have a strong commercial background with at least 5 years of experience in a customer-facing role, and will demonstrate excellent relationship-building an

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Build strong relationship with key contacts of all customers within allocated customer base. You will be part of the team that provides a remarkab

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

A leading tech employer in London is seeking a Graduate Customer Success Manager. The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement.

A tech company in the construction industry seeks a Strategic Customer Success Manager to join their London team. In this role, you will be responsible for managing customer onboarding and ensuring retention and growth across a portfolio of SaaS customers. The position demands strong communication,

A healthcare technology company is seeking a Customer Success Manager to build relationships with NHS clients and ensure they maximize value from solutions. Ideal candidates should have experience in Customer Success or Sales, with a strong ability to analyze data and collaborate effectively.

Senior Customer Manager - Off Trade. We’re looking for a commercially driven Senior Customer Manager to accelerate growth across volume, revenue, profit and market share within our Off-Trade team. You’ll be one of the key contacts for this grocer, managing the account, negotiating the annual agr

Enterprise Customer Success Manager (CSM) / Strategic Execution Lead. Enterprise Customer Success Expertise. Enterprise Customer Success, Strategy Consulting, or Account Management.

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing’s capabilities with the customer’s business goals and objectives. We’re looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our

A leading information services provider is seeking a Customer Success Manager to join their global team in Greater London. Candidates should have 5 years in Customer Success and a relevant degree. Responsibilities include overseeing customer training, providing operational oversight, and identifying

Pod Talent are excited to be working with a leading global scale-up business on a brand-new Senior Manager – Sales Operations & Order Management opportunity, based in Leeds. Skills & Experience Needed for the position of Senior Manager – Sales Operations & Order Management:. Key Responsibilities

A leading transportation technology and service provider is looking for a Senior Partner Success Manager to own the success of transportation systems in partner cities across Western Europe.

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Ideal candidates will have over four years of experience in customer-facing roles an

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansion opportunities. Enterprise Customer

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with custo

As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go‑to‑Market (GTM), Partner and Customer teams. The team is transforming how enterprises connect

We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence. The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. Data-driven approach to decision making with experience developing customer success pl

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. Build strong relationships with brand managers and digital teams at major FMCG companies. You’ll be the bridge between our AI optimization technology

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 3+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru’s unified

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. A passion for customer success and a desire to exceed expectations. Take ownership of customer relationships, ensuring the execution of our valu

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. The ideal candidate has solid experience in customer success and strong analytical skills. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

The Customer Success Manager, Sustainability, is responsible for helping customers turn sustainability goals into structured, executable programs. Customer Success Manager (Sustainability Solutions). Lead onboarding and adoption efforts, ensuring customers are set up for long-term success.

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

A leading recruitment agency is seeking a Client Success Manager in the Greater London area.

An industry-leading SaaS company is seeking a Client Success Manager to enhance senior relationships and drive growth within enterprise accounts. The ideal candidate will have over 3 years of B2B customer success experience, preferably in a SaaS context.

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie

A global software provider based in the East Midlands is seeking a Senior Account Manager to ensure customer objectives are met.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Actively

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.