Senior customer success manager jobs in ChorleyCreate job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2. This position is an excellent development opportunity for those looking to progress within Customer Success,

SaaS Customer Success experience: You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Customer value driver: You obsess over delivering value for your customers, understanding their strategies, building

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live.

A dynamic fashion tech start-up in the UK is seeking a Customer Success Manager to join their hybrid team. Ideal candidates have 4-7 years of experience in customer success or eCommerce and possess strong commercial instincts. This is a unique opportunity to shape the Customer Success function in a

The Senior Customer Success Manager is required to ensure Cognigy’s customers feel they are supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. Senior Customer Success Manager. A

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers,

And we need a passionate Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Account Management, Success Management or other customer facing relationship roles, add

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company. Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role.

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. Experienced project manager with proven experience in a cu

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Continuous collaboration with the other teams within Customer Teams. Build and maintain strong relationships with key customers and partners.

Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone who builds lasting relationships and thrives in a commercially focused environment. Build and maintain Success Plans for accounts, including objectives, success metrics, risks and milestones. Customer Su

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to join its dynamic team. The ideal candidate will have proven experience in B2B SaaS customer success and possess strong analytical and relationship-building skills.

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. The

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams are

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. This role involves developing

A leading technology company in Greater London is seeking a Customer Success Manager to manage and grow client relationships.

With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success. A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts.

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

Executive members leverage the CyberEdBoard platform to enhance their professional brand visibility, create and exchange member-exclusive resources, obtain accredited education, participate in the executive mentor marketplace, and connect seamlessly with senior security peers around the world. Execu

A leading automation company in the UK is seeking a Customer Success Manager to act as a trusted advisor for enterprise customers in the UKI region. This role requires over 5 years of experience in Customer Success or similar fields, focusing on building relationships and driving retention and expan

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. Customer Success, Account Management, Business Development, etc. At 11x, we call this a Full Stack CSM—

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Customer‑obsessed mind‑set and strong appreciation fo

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Management,

Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Share insights, risks, and recommendations with the Regional Manager, Customer Success. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support cus

Partner with Customer Success Managers on day‑to‑day support needs. Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience.

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Improve customer day-to-day execution by sta

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

A growing tech company in London is seeking a Customer Success Manager to manage over 50 accounts and enhance customer engagement through effective onboarding and campaign optimization. Strong communication skills are essential, along with a proactive mindset to build processes that foster customer

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

We are seeking a tenacious, self‑motivated, French speaking Scaled Customer Success Manager who isn't just looking to manage relationships—you want to revolutionise how we support and retain them. Scaled Customer Success Manager, French Speaker. Customer Success, Account Management, or Digital M

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward real behaviour change. Is obsessed with customer experience.

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

Develop and document advanced, cross‑functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer. Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure b

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

A cybersecurity company in Greater London is seeking a Senior Customer Success Engineer to provide technical solutions and support for existing clients. Excellent communication and relationship-building skills are essential for engaging with a variety of customer personas, including C-Suite executiv