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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

Develop and document advanced, cross‑functional account strategies in Customer Success Plans, delivering success through value and insight relevant and unique to each customer. Engage with Kyriba’s customers across multiple EMEA markets to drive and accelerate their value realization and ensure

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

We’re looking for a commercially minded and proactive Customer Success Manager to own and grow a portfolio of clients, including well-known consumer brands. Customer Success, Account Management, or similar SaaS experience. Client Success & Relationship Management.

A leading Fintech company in Greater London is seeking a Customer Success Manager. The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry.

Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL’s property management group. Lead software implementations as the primary point of contact, project m

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Own product and methodology queries – be the expert customers turn to when they have a question.

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Candidates without prior experience in customer‑facing commercial roles (Customer Success, A

At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in y

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field based customer account manager, the successful applicant will be exclusively managing existing customer accounts but will also have the ability to convert warm leads passed on by the sales and marketing

A leading mortgage network in East Midlands is seeking a Customer Success Manager responsible for ensuring clients maximize value from software solutions. Ideal candidates will possess experience in customer success or sales, excellent communication skills, and the ability to independently manage pr

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast‑paced, high‑growth startup environment. This hybrid role combines customer success, account management, and inside sales. You’ll be responsible for ensuring customers are suc

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. This role suits someone with a strong background in paid media or di

A leading AI-powered advertising technology company seeks a Customer Success Manager in Greater London. In this role, you will manage global customer accounts, guiding their success in using digital platforms like DV360 and TikTok. You will partner with internal teams to solve challenges and foster

You’ll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Customer engagement & adoption — Drive product usage and ensure customers achieve maximum value from Motivity. Customer insight & opportunity identificatio

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high‑performing strategy from zero. Minimum 2 years of relevant account manag

Customer Success Manager / Account Manager / Service Delivery Manager roles within tech platforms or service businesses. Customer Success Manager / Account Manager (Client Relationship Focus – Technology Services) However you do not need to come from a technical or IT background. This role would s

Ensure customer success by helping customers onboard, adopt, and maximize value from DOJO’s platform, filling any gaps they encounter along the way. Build proactive CS playbooks for identifying and avoiding churn, and increase product usage among customers. Be an operational assistant to customer

The Customer Success Manager will own the relationship end-to-end, driving retention, identifying expansion opportunities, and ensuring our VIP clients realize a measurable Return on Investment (ROI). As a Customer Success Manager, you are the strategic architect of the post-sale journey for our com

A fast-growing AI company in the UK is seeking a Customer Success Manager to drive revenue growth, nurture customer relationships, and ensure effective communication of customer needs. The ideal candidate will have 3+ years in Customer Success or Account Management, be fluent in English and Spanish,

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This position offers a chance to work with modern technologies and enhance customer experience. This role requires providing effective support pre- and post-sales, en

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead.

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

The Technical Customer Success Manager (TCSM) owns post sales customer relationships, outcomes and processes end to end, ensuring onboarding, adoption, and long-term value for assigned accounts. Develop, manage, and track customer success plans aligned to customer business objectives and measurable

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Design success plans with clear objectives and KPIs for each customer. Commercial customer success and account management best practice.

A leading identity security firm in Greater London is seeking a Customer Success Manager to oversee account management and customer engagement. Responsibilities include advocating for clients, implementing scalable communication methods, and ensuring successful project execution across teams. The id

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. We’re hiring a part‑time Customer Success contractor located in the. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS.

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager Summary.

This Senior Project Manager role is crucial to the success of a number of platform-based accounts within Ipsos CX. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. You have proven qu

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem-solving skills, a customer-centric mindset, and a bachelor's degree in a related field. A technology company in the UK seeks a Support Accou

The ideal candidate has 2-7 years of experience in Customer Success or similar fields and excels in communication and client relationship management. A leading AI research platform is seeking a Customer Success professional to manage partnerships with global Fortune 500 clients. You will drive custo

The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a c

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high f

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. The ideal candidate has 2–4 years of customer-facing experience, strong communication skills, and is passionate about helping customers succeed.

Du verfügst über mindestens drei Jahre Berufserfahrung im Customer Success oder hast ein erfolgreich abgeschlossenes Bachelorstudium (oder eine vergleichbare Qualifikation) sowie erste relevante Praxiserfahrung.

Create and maintain a customer success plan, tracking success initiatives. Customer success management, technical account management, management consulting or account director experience in the Enterprise space. We’re all working together to build an exceptional customer success function and a gen

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

A growing AI data platform company in Greater London is seeking a senior Customer Success professional to help define and build its Customer Success function. Ideal candidates will have experience managing high touch enterprise customers in a SaaS environment, exhibit strong commercial skills, and p

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score),

Voice of the Customer: Serve as primary technical point of contact, communicate requirements and use cases actionable for Product, Engineering, and Marketing teams. Bridge Business & Technology: Translate customer business goals into technical requirements and explain technical features' business va

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins].