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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

A prominent recruitment firm in the UK is looking for a Senior Customer Manager to oversee key customer programmes in a complex manufacturing environment. Candidates should have senior leadership experience in manufacturing or aerospace, strong commercial acumen, and proven success in managing custo

As a Senior Customer Success Manager, you’ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. Senior Customer Success Manager. The Senior Customer Success Manager Opportunity:.

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

As a Principal Customer Success Manager in United Kingdom, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!. The Customer Success Team is at the heart of ACI customer experience. A typical day at ACI for a Principal Customer Success Manager is:.

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Customer-driven per

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Seniority level: Mid-Senior level.

The Senior Customer Success Manager, Enterprise guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Our Customer Success team

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Senior Enterprise Customer

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

A proactive and results-oriented Senior Customer Manager to lead the successful delivery and execution of key customer programmes. Magellan Aerospace, Llay Wrexham has an exciting opportunity for a Senior Customer Manager. As the primary escalation point for internal and external stakeholders, the S

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

Customer Success Manager## Job IntroductionCustomer Success ManagerJoin a leading utilities company that champions innovation and service excellence. Your responsibilities as a Customer Success Manager:* Leadership & Team Management -**Oversee and support the Business Development Manager and

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth-tier customer relationships across a wide variety of verticals. Our customers, which include the world’s leading logos, are ex

A leading SaaS company is seeking a Senior Channel Account Manager to manage and grow relationships with agency partners.

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer success, analytics, and relationship management. This role focuses on guiding customers through their journey post-sale, ensuring

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Provide senior management with regular updates on customer success performance and opportunities for imp

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. Partner c

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. We are a team of Customer Success professionals

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Core skills: Consultancy, Customer engagement and loyalty, Customer experience, C

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

The right person for this job will have several years of experience in Customer Success or in the waste management sector (municipal or private). Prior Customer Success experience is preferred. You will be successful in this role if you can do a variety of work, like motivating customers to progress

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related content

Customer Success Manager (Fluent French Speaker). Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st