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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Service Delivery Manager - Oracle Cloud. Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform.

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

A multi-channel retailer in home improvement is seeking a Service Delivery Manager to oversee the Installer Operational Support Team.

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Collaborate with internal IT service managers (e. This role demands a confident communicator who can navigat

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Technical Delivery Manager – Integration/Typescript/Forward Deployment. Sign in to set job alerts for “Service Project Manager” roles.

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving operational excellence, and shaping the future of IT environments? UKTL is looking for a passionate and people‑centric IT Service Delivery Manager to play a pivotal role in our Technical Operatio

As a Project Manager in the Nuclear Islands (NI) programme, you'll be in the driver's seat, managing a high-performing multi-disciplinary team and overseeing the end-to-end delivery of critical systems, structures, and components for a buildings and contracts within the NI area. Annual Leave: 28 day

A leading transportation services provider in the UK is seeking a Service Delivery Manager to join their Operations Team in Neath. Candidates should have a strong background in project or service delivery, excellent communication skills, and the ability to manage multiple projects simultaneously. Th

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. Disclosure and Barring Service (DBS) provided pay range. At the Disclosure and Barring Service (DBS), our digital pr

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. As a Senior Delivery Manager, you’ll:. The Govern

As an SDM, you will be a key player in ensuring the seamless end‑to‑end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. Manage end‑to‑end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreem

A leading energy services firm in Greater London is seeking an experienced IT Service Manager to own service delivery across a multi-supplier environment. You will manage and integrate IT services, ensuring performance, compliance, and continuous improvement using ITIL best practices.

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

The Senior Service Delivery Manager will lead the transformation of Logicor’s IT organisation into a mature, ITIL‑aligned function, delivering consistent and consistently good service across the business. This position requires a senior, hands‑on leader who can bring operational discipline, de

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. The Service D

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

We are looking for an experienced and dynamic engineering professional to join our senior management team as a Service Delivery Manager overseeing the Defence Infrastructure Organisation (DIO) Operational Property Contract (OPC) in Cyprus. Reporting to the Account Director, this role has island-wide

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an ex

A leading national laboratory in the UK is seeking a Telecommunications Service Delivery Manager.

Service Delivery Manager (SDM). What we’re looking for in our Service Delivery Manager (SDM). What you’ll be doing as our Service Delivery Manager (SDM).

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

Main requirements for the successful Service Delivery Manager:. Main Responsibilities for the successful Service Delivery Manager:. Service Delivery Manager (MSP).

As a Service Delivery Manager within our team here at Vanquis, you'll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Ensure IT services consistently meet agreed se

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. This is a hands‑on, mission‑critical role interfacing directly

The Integrated Service Delivery Lead will be responsible for managing and delivering complex end-to-end IT services across multiple technology towers (infrastructure, application) and business functions. Prior experience in managing enterprise-level service delivery for global customers. The ideal c

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites.

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery.

We’re looking for a highly motivated, self-starting Service Delivery Manager to take ownership of our maintenance service contracts that keep the Signalling and Telecoms systems running smoothly. Managing contracts related to the delivery of maintenance services for Railway Infrastructure. Leading

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

ERP | Unit4 | Agresso | Service Delivery | ITIL | Application Support | Team Leadership | Public Sector | Local Authority | Hybrid Working. A Unit4 Service Delivery Team Lead is required by Whitehall Resources for our Surrey based client. The successful candidate will combine strong people leadershi

A leading independent technology partner is seeking a Service Delivery Manager to oversee managed services in data centres for major clients. Responsibilities include managing staff, ensuring compliance with service quality, and maintaining strong client relationships. The ideal candidate will have

Skilled in risk management, issue resolution, and navigating delivery complexity. Ability to support pre-sales, shape SoWs, and lead multi-disciplinary delivery teams. High-impact work within a global tech business — where delivery really matters.

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Working closely with the Operations Manager and wider leadership team to influence strategy and growth.

The manager will work closely with engineering, project management, suppliers, and client representatives to ensure deployments are on time, within budget, and fully operational. Coordinate logistics for hardware delivery, storage, and staging.

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Experience in service design, transition, and embedding best practice processes.

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Own end-to-end service delivery for assigned managed service customers. Technical Service Delivery Manager.

Oversee day-to-day service delivery operations across internal teams and MSPs, ensuring adherence to SLAs and contractual obligations. Proven experience in service delivery management within IT or technology operations. Implement best practices and continuous improvement initiatives to optimise serv