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You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

Service Designer / Service Architect - Umbrella - Highly Remote - 3 Months. Defining Operating Models and Service Requirements.

Service Designer - Central Government (Contract).

A prominent government agency is seeking a Senior Service Designer to lead a dynamic design team in creating user-centered services within their Making Tax Digital program. The ideal candidate will have a strong background in service design, excellent communication skills, and experience in mentorin

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

A community-focused organization in the Liverpool City Region is seeking a Senior Service Designer to lead place-based change initiatives and enhance service design practices. The role requires strong user-centered design skills and involves supporting the Fundamental Voices programme, which aims to

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Co‑create new service propositions or evolve existing services across complex organisational environments. Senior Service Designer (Consulting).

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. You are a confident and curious designer with a strong track record of shaping and delivering us

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

Proven expertise in service design, with hands‑on experience using tools such as service blueprints, journey maps, service patterns, and process mapping, and a strong portfolio demonstrating human‑centred design in complex services. We are hiring a Senior Service Designer to play a pivotal role

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. You should have experience working as a Service Designer within complex environments, with the ability to balance user needs, organisational goals, an

We are looking to recruit an Senior Service Designer on a contract basis who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. Senior Service Designer - Inside IR35 Contract. We foster strong partners

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. Design, prototype and test innovative service concepts that explore the intersection of digital interfaces, AI,

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

A strong portfolio demonstrating end‑to‑end service design work: from discovery and insight through to service blueprints and future‑state journeys. Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

A leading genomic healthcare organization in Greater London is seeking a Senior Service Designer. The ideal candidate will have proven expertise in service design, strong communication skills, and experience in tackling complex service challenges. This role focuses on enhancing service delivery thro

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

Map current service journeys and design service blueprints for new and/or improved services or processes across multiple channels. An exciting new opportunity for a Senior Service Designer to join the design team in Making Tax Digital. You’ll lead service designers that work across multiple teams

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A prominent tech consultancy in the UK is seeking a Service Designer to enhance their design capabilities. Responsibilities include simplifying complex information and defining service visions. The successful candidate will lead multidisciplinary teams in developing user-centered services and work o

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

Share understanding of approach to service design and maturity and how this supports the Scottish Government approach (Scottish approach to service design and digital service standards). This is an opportunity for an experienced service designer to create meaningful impact, drive positive change, an

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

A leading talent acquisition consultancy is seeking a Senior Service Designer in London for a 6-month hybrid contract. The role involves leading service design, mentoring junior team members, and collaborating on user-focused service delivery.

Experience in using service design principles and methods including user research, customer journey mapping, service blueprints, prototyping, workshop facilitation. Design: using empathic and user-centred design practices, responsible for designing and developing solutions for new or existing produc

Proven expertise in Journey Management, System Thinking, Service Offerings, and Service Ecosystems design. As a Senior Service Designer, you will be a hands-on expert, deeply involved in shaping the employee experience for our new AI-enabled marketing platform. We are looking for a Senior Service De

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design prac

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. Enable effective and consistent dialogue between users, programme

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps. At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution