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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    21 hours ago
    Full-time
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

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  • Store Manager
    Store Manager
    29 days ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Immigration Paralegal - Full Time
    Immigration Paralegal - Full Time
    1 month ago
    Full-time
    Ilford

    Syed Solicitors Ltd | Ilford, London Salary: £33,400 per annum Hours: 37.5 hours per week Proposed Start Date: December 2026 Role summary Syed Solicitors Ltd is seeking a junior paralegal to support its immigration, asylum, human rights and Tribunal work. The role includes appeals, pre-action protocol (PAP) correspondence and administrative reviews. The successful candidate will prepare and progress work under the principal solicitor’s supervision; they will not provide independent legal advice or make final legal decisions. Responsibilities 1. Assist with the day-to-day progression of immigration, asylum, human rights and appeal files under the principal solicitor’s supervision., 2. Take client instructions, prepare accurate attendance notes and maintain organised electronic case files., 3. Review decisions and evidence, identifying missing documents and legal, procedural or evidential issues for the solicitor’s attention., 4. Research the Immigration Rules, legislation, case law, Home Office guidance and relevant country evidence as directed., 5. Prepare first drafts of applications, witness statements, representations, appeal grounds and correspondence for solicitor review., 6. Assist with PAP correspondence and administrative reviews, including gathering evidence and preparing draft submissions for the solicitor’s review and approval., 7. Prepare indexed appeal bundles and other First-tier Tribunal hearing documents., 8. Monitor Home Office and Tribunal directions and deadlines, promptly escalating action required., 9. Use MyHMCTS, as authorised, to upload documents, review directions and monitor appeals., 10. Liaise with barristers, chambers and expert witnesses, providing instructions and case documents approved by the supervising solicitor and assisting with expert evidence and hearing preparation., 11. Communicate with clients, the Home Office and HMCTS within the scope of the role, referring requests for substantive legal advice to the solicitor., 12. Work with the legal team to progress matters while maintaining accurate, confidential records. Essential requirements • An LLB or equivalent recognised law degree., • Some relevant immigration, asylum, human rights or litigation casework experience, including supervised work or a placement., • Working knowledge of the Immigration Rules and relevant immigration, asylum and human rights principles., • Familiarity with First-tier Tribunal procedure and the applicable Immigration and Asylum Chamber Practice Direction., • Ability to research legal and evidential issues, take accurate instructions and draft clear case documents., • Ability to manage competing tasks and deadlines under solicitor supervision., • Professional written and spoken English, and fluency in spoken Urdu and/or Hindi to assist clients who use those languages., • Confidence using digital files and office software, with the ability to learn MyHMCTS and legal case-management systems., • Understanding of confidentiality, data protection and responsible use of approved legal technology. Desirable requirements • Experience with First-tier Tribunal appeals, MyHMCTS, PAP correspondence or administrative reviews., • Experience preparing skeleton arguments, appeal bundles or instructions for expert evidence., • Experience in a regulated UK legal-services or immigration practice, or with Clio, LEAP or comparable software., • Progress towards the SQE, LPC, BTC/BPC or an equivalent professional qualification. Application Applicants should submit an up-to-date CV together with details of their relevant legal experience, qualifications and any professional legal training completed or currently being undertaken.

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