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CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION Reports to: Business Support Manager Company: Brennan & Co NI Location: Unit 6 & 7, Carrowreagh Business Park, Dundonald, Belfast, Northern Ireland BT16 1QQ The Brennan & Co Group, founded in Dublin in 1967, incorporates four companies – Brennan & Co, Brennan & Co NI, Brennan & Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences, Healthcare, Industrial and Pharmacy sectors in Ireland, Europe and Asia. The Customer Service Representative role is key to the operations of the business. It has a specific focus on our surgical portfolio and will be responsible for building and maintaining relationships with new and existing clients, including public and private hospitals. They will require a high level of attention to detail, customer focus, and an ability to multi-task. This role would be ideal for a strong sales administrator with a background or interest in the medical field with a specific focus on surgical products. This role is based on-site in our Dundonald Office, 5 days a week, 9am-5pm. What you will be doing day to day • Responsible for processing large volumes of sales orders, ensuring they are tracked through to delivery, delivered on schedule and that product specialists/customers where appropriate are kept informed throughout the process, • Maintain a close working relationship with all key parties including customers, suppliers and other departments, • Adhere and contribute to the development and maintenance of the Standard Operating Procedures for the CSR team and regularly conduct reviews in line with continuous improvement initiatives or business changes, • Developing product knowledge and showing a keen interest in the surgical portfolio of products., • Become a subject matter expert in salesforce CRM, • Support product specialists with creating opportunities and quotes in the CRM., • Responsibility for pre- and post-sales support for clients., • Assist product specialist in maintaining accurate opportunity and quote reporting, • Comply with all internal and external regulatory, legal requirements and processes, • Manage sales back-order report so that reporting is correct and up to date, • When buying stock ensure it is within either the set minimum qty’s or for a validated new sales order, • Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover, • Provide CRM/ERP data cleansing support, • Answering all phone calls and directing all queries, • Supporting the Warehouse role always ensuring stock accuracy, • Warehouse cover when required – during busy periods and holiday periods – including preparing outgoing orders About you • Great communication skills, a team player and an enthusiastic approach, • A strong interest in customer service and order processing, • Strong IT skills across the MS Office suite, • Technically minded with a desire to understand customer needs in relation to products, • Excellent numeric and data entry skills with attention to detail and accuracy, • 2-3 years' experience in a customer service role with process ordering experience essential, • If you have used Salesforce before that’s great, but if not, we will provide full training, • Ideally you will have some experience in medical devices or with a company that has a large product portfolio, but we are open to hearing from anyone who feels they might be a good fit, regardless of background. What we can offer you • Up to 10% bonus, paid annually., • Pension Contributions, • Income Protection, • Death in Service Benefit, • Sports and Social Club, • Investment in your professional and personal growth.

Product Architect - Fintech - Huge Growth Projected A multinational financial technology company is looking for you to define product requirements that address their market opportunities and meet the demands of the Product Owners. The position will involve close interaction with a range of different stakeholders such as Product Owners, Software Architects, Engineers to ensure the product development resources are delivering products at quality and velocity. A strong technical background is essential in order to succeed in this position. Matching this with a clear focus on business goals and product objectives will make you the perfect fit for this position within this organisation. You will play a significant part in aligning the product vision and engineering efforts with the strategic direction of the company. You will foster awareness and appropriate application of this vision at all levels and ensure the successful rollout of products to the market which this company already leads. Why this role? This company have recently acquired a competitor and this will expand their market coverage as well as their technological capabilities. Merging the skills, tech and knowledge of these two companies has brought on huge aspirations to increase market dominance. Joining this company will not only allow you to expand on your IT and product knowledge, but also give you the opportunity to work as part of an ambitious, growth focused team, which will pay dividends towards your career growth. What you will be doing? Ensure project delivery meets all technical, functional, performance and business requirements outlined Engage with Product Owners across planning, launching and executing new releases Maintain clear product documentation covering requirements, features, roadmap etc. Ensure product offerings are highly competitive in the face of ever-changing market trends Prioritise and package requirements into executable projects based on a variety of factors, e.g. product value, time to market, technical dependencies, etc. Assist in focusing a sound and pragmatic approach towards quality product releases at velocity Ensure engineering documentation covering design, implementation, testing etc. are up-to-date What they are looking for: Some with a BSc, MSc or equivalent in Computer Science or any related field A technical background, expertise in enterprise engineering and application development Strong knowledge of RESTful APIs and SOAP An ability to translate business requirements into solutions Effectiveness and comfortability working with high-level management as well as engineering teams and Software Architects as part of an end-to-end team Strong written and oral communication skills including proven success in working with stakeholders with a wide range of technical knowledge What you'll get: Hybrid working with access to brand, new office in Belfast 26 days leave, plus bank holidays, increasing each year 5% matching pension contributions Private medical insurance Dental insurance Life insurance Cycle to work scheme Electric car scheme Stock purchase plan 26 weeks company paid maternity leave Community volunteering days Frequent social events Skills: fintech finance REST API SOAP Product Owner Product Manager

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Settlements team are responsible for supporting a multitude of Fixed Income and Cash Equity broking desks in several EMEA locations including performing a variety of Settlement Middle office tasks to ensure both timely and accurate matching of trades within a controlled environment. The team settle principal bond, equity & money market instruments (CDs, Commercial Paper, notes) trades via Euroclear or in 30+ local domestic markets utilising an agent bank network (BNY Mellon, BNP Paribas, Deutsche Bank etc). The company have no trading position or portfolio & so we deem this 'Matched Principal' (buys & sells are matched exactly) which is also sometimes called turnaround trading. ICAP have a small stock loan business which is processed by the Settlements team and can be a manually intensive task. Also in this team we have resource that looks after corporate actions (mainly coupon & dividend payments) that arise due to the principal trading. The main function of the team is to ensure that all trades are matched with clients so that the purchases & sales settle on time with zero cost to the company, as trade sizes are very large & carry associated risks. The team also undertake nostro & depot reconciliations for the associated accounts . Most staff work 8am to 5pm however we require some coverage from 7am and then until 8pm to cover US settlements. The team implements a limited shift rota to cover these extended hours. Role Responsibilities Timely matching of trades and resolution of any exceptions same day Validation of front office amendments/cancellations where necessary Provision of first line support to brokers for any settlements queries Escalation any issues (where necessary) to management Collaboration with peripheral teams to ensure the data is correct to support the trade flow Daily review of cross desk trading to ensure a flat book and escalation any residual balances The maintaining and clearing exception queues in a timely and efficient manner Daily reconciliations are performed and exceptions that arise resolved To provide support on any relevant project, under the direction and oversight of your Manager To work with team manager, to fulfil the implementation of any changes necessary within the Settlements function in relation to regulatory and business requirements To provide support for any internal or external audits as required To support our Technology teams in technical developments, including UAT and post-release support Fulfil any additional or ad hoc duties as required to meet the needs of our business Experience / Competences Essential Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach Demonstrates strong analytical ability and problem solving skills Demonstrates the ability to work effectively in a high pressure environment Highly effective written & oral communication skills; adapts communication style to suit audience Shows evidence of being comfortable working in fast paced or pressured environments Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook) Desired Knowledge of financial markets Previous experience in a similar organisation Band & Level - Professional, 4 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.

Assistant Manager | Belfast | Up to £35,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening programme over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role. BH35522 TPBN1_UKTJ

Are you a technical sales professional with experience in water treatment and consultative, long-cycle sales? This is an opportunity to own and develop the EPC channel with strong growth potential. You'll have the autonomy to shape strategy, win major projects, and make a measurable commercial impact. BASIC SALARY: Up to £60,000 BENEFITS: · Bonus (2% of increased turnover) · 23 Days Annual Leave · Pension LOCATION: This role covers the UK and Ireland. Whilst it is predominantly home-based, you will be required to attend our head office in Hitchin as and when needed. COMMUTABLE LOCATIONS: London, Northampton, Cambridge, Oxford, Birmingham, Coventry, Nottingham, Sheffield, Manchester, Leeds, Luton, Milton Keynes, Ireland, Bristol JOB DESCRIPTION: Sales Engineer - Water Treatment This Sales Engineer role is a new business-focused role targeting EPC (Engineering, Procurement & Construction) contractors across the water and industrial sectors. You'll identify, develop and convert opportunities within a long, technical sales cycle, requiring early engagement at specification stage and a consultative approach. Working closely with engineering teams, you'll develop fit-for-purpose solutions aligned to client requirements. In your first 12 months, you'll be expected to build a pipeline within key EPC and power generation accounts and secure initial project wins, establishing yourself as a trusted partner in the sector. KEY RESPONSIBILITIES: Sales Engineer - Water Treatment As our Sales Engineer, you will: · Identify and develop new business opportunities within EPC contractors and major projects and uncover new market opportunities with existing clients. Your 1st year target £1.5 million · Engage early in the project life cycle to influence specifications and solution design · Manage long sales cycles from initial contact through to project award - a typical sales cycle between 6 months and 2 years · Work closely with internal technical teams to deliver compliant, commercially viable solutions · Review customer specifications and drawings to confirm compliance with system design · Support tendering and technical sales activity by collaborating with internal teams to define process requirements, review specifications and drawings, contribute to costings and commercial input, and coordinate the preparation of compliant, high-quality tender documentation and proposals PERSON SPECIFICATION: Sales Engineer - Water Treatment We're looking for a technical sales professional, Sales Engineer who is comfortable operating in a consultative, engineering-led environment. You'll be confident engaging with stakeholders at all levels, able to navigate long and often complex sales cycles, and comfortable balancing technical detail with commercial outcomes. You'll be comfortable operating in a role with a high degree of autonomy, where you are expected to pro-actively generate and develop opportunities. You will: · Have experience selling into the EPC market · Demonstrate a proven track record in B2B sales, ideally within capital equipment or technical solutions · Be experienced in managing the full sales cycle, from lead generation through to closing and account development · Ideally have experience within water treatment or a related sector · Be willing and able to travel across the UK and Ireland, and potentially Europe, as required THE COMPANY: We are an established business specialising in the high quality skidded systems, custom engineered and back up by decades of experience. For over 20 years we have been offering our customers a unique service. As well as stocking a wide range of water treatment products, we can build and test complete water treatment systems to suit your requirements. By integrating the products we stock into a customised skidded system, we are able to deliver high quality systems at competitive prices and short lead times. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Engineer, Business Development Manager, Project Sales Engineer, Proposals Engineer, Water Treatment, Process Engineering, Power Generation, Utilities, Industrial Engineering, Oil & Gas, Chemical Processiong, EPC, Engineering, Procurement & Construction, Capital Equipment, Engineered Systems, Water Treatment Plants, Filtrations Systems, Process Equipment, Bespoke Engineered Solutions INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18455, Wallace Hind Selection

Senior Care Assistant (Relief) based at Waterside House, Wolverhampton .For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.We are looking for an experienced, compassionate Senior Care Assistant to j

You will work closely with Sales, Finance and Marketing, to support the full customer lifecycle.

Okta Administrator / Specialist - Contract – Retail / E-Commerce.Oliver Bernard are currently working with a global Retail / E-Commerce company who are looking to take on a strong Okta specialist with strong experience working cross-functionally in tech-first businesses.The incoming Okta Administr

The purpose of the Security Systems Administrator is to provide remote operational support to the client’s global, enterprise-level electronic security systems and architecture.This role forms part of our global engineering team so the successful candidate will be liaising with colleagues from the

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with pay

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with pay

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

In order to make an application, simply read through the following job description and make sure to attach relevant documents.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with paym

Residential Support Worker – Corwen (Full UK Manual Driving Licence Required) Outstanding Work-Life Balance | Full-Time | £500 Welcome Bonus | £1,000 Refer a Friend Extraordinary Days Every Day.At Branas Isaf Children’s Services, part of the CareTech Group, we believe in creating Extraordinary

We are looking for a Payroll & Time Administrator to support our client, a large global manufacturer in Belfast.This is a contract of 12 months.As Payroll and Time Administrator, you will prepare payroll data and manage the companys local time and attendance system.This role is key to ensuring e

Are you looking for a long established and friendly firm where you can make a difference? We are seeking a meticulous and experienced Payroll Administrator to manage and oversee the payroll operations for our clients.The ideal candidate will have a minimum of one years background in payroll processi

START ASAP R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and respectful towards

Job Description Carbon60 is seeking a skilled Payroll & Time Administrator to join their client based in Belfast.This is a contract position lasting for a minimum of 12 months.There will be a hybrid option once initial upskilling is completed.As the Payroll & Time Administrator, you will be responsi

Terminal Administrator - 12 Month FTC Monday to Friday / 8am -4pm £25,000 Immingham (West Docks) Outsource UK are recruiting for a Terminal Administrator to join a leading global fuel storage organisation based at Immingham West Terminals.This is a fantastic opportunity to join a business committed

Accounts Receivable Administrator.Monday-Friday (5 days on-site).Accounts Receivable Administrator.In this fast-paced role, you'll support billing, collections, and credit review activities while helping keep our high-volume AR ledger accurate and up to date.If you're organised, detail-focused an.

Position: Senior Care Assistant Location: Brigg, North Lincolnshire Pay rate: £15.Hours: Full time, Nights Careermakers are proud to be recruiting for an experienced Senior Care Assistant to join a high-quality, luxury residential care home based in the heart of Brigg.This well-established home del

We are seeking energetic and imaginative Support Workers, both part and full time, to assist in the delivery of our specialist Supported Living service in Braintree, Essex.One aspect of the role will include driving clients to access the community, therefore it is essential for candidates to be in p