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CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: October/November 2025, • Salary: £12.21 per hour, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Customer Service Specialist – Banking & Financial Services (Hybrid Glasgow) Teleperformance certified as great place to work UK in 2025!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service Industry Start Dates: Various throughout Nov 2025 • Salary: £13.35 per hour, • Location: Hybrid - Glasgow, Cuprum Building, Argyle Street. 2 days in the office, 3 days work from home after training and Grad Bay - make the most of off-peak train fares and energy bills savings!, • Shifts: Full Time 40 hrs over 8.00 am - 8.00 pm, 5 days over Monday - Sunday. Full flexibility required to work any shifts within these hours., • Training: 3 weeks then 3 weeks Grad Bay - THIS SIX WEEK PERIOD IS FULL TIME IN THE OFFICE, • Contract: Permanent, • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks Please note we do not allow any time off/holiday requests within the first 6 weeks of your start date Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • High levels of accuracy and attention to detail, • Be driven to work towards achievable targets Financial Sector - Key Responsibilities • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels, • Use your problem-solving skills to support our customers, resolve their query and create a positive experience., • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers, • Have excellent attention to detail Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

*£500 Welcome Bonus *£1000 Recommend A Friend Bonus! We are hiring a Residential Childcare Worker for our home in Kilwinning Spark of Genius is one of Scotland’s largest residential child care providers. For over 25 years, we have been delivering high quality care to young people who need to be looked after. Spark of Genius is also part of the UK-wide CareTech family who are committed to providing each child with opportunities to have their individual needs met. About the Service Our service is located near Kilwinning in North Ayrshire and sits on an extremely peaceful setting on the bend of the River Lugton, offering a therapeutic and peaceful environment for the young people to learn, grow and develop. In your new role This is an opportunity to be part of a dedicated and trauma-informed team, and to work directly with young people with a range of complex needs connected to their individual life experiences and childhood adversity. This is also a chance to make a difference to outcomes for young people! Our mission is to make Every Second Count, to help us succeed you will: • Work in a positive, respectful and empowering way with all young people in order to promote good relationships and encourage achievements., • Work as part of a team to meet the social, emotional and educational health and mental health needs of young people, • Participate in and encourage the participation of the young people in the domestic tasks of the home in order to develop the self-care skills., • Write review reports, risk assessment and contribute to care plans., • Good understanding of the developmental needs and milestones of young people., • Experience of working with children and families., • Driving Licence is essential due to remote location, • Ability to communicate, engage and form positive relationships with young people, parent/carers and other professionals., • Ability to produce clear and concise written reports and records of good standard and verbally present information and views., • Ability to challenge individuals where necessary, remain calm and objective in difficult situations., • As part of this role, we offer a range of specialist training programmes to support you in your work and invest in your professional development. These include:, • Fully Paid induction programme, • Every Second Counts: bespoke training on the role of a residential childcare worker, • Therapeutic crisis intervention training to assist young people in regulating their emotions when they are in crisis., • Child protection training, • Relax kids training, • Attachment and trauma training, • Full Time Contract, • Competitive Rates of Pay, • Free PVG check, • Pension Scheme, • Free Training, • Paid Induction, • *£1000 Recommend A Friend Bonus! Any data received in applications will be used for recruitment purposes within Spark of Genius and CareTech only

HNC in Social Care, SVQ level 3 in Care or equivalent qualification, or the ability to undertake these qualifications Benefits As part of this role, we offer a range of specialist training programmes to support you in your work and invest in your professional development. In support and recognition

Maintain detailed documentation of support tickets and resolution steps in the support system. Proven experience in a technical support or helpdesk role, ideally within a scientific or research environment. Provide prompt and professional email-based technical support to end-users, including researc

As a Technical Support Specialist, you will have the opportunity to maintain relationships with some of the biggest brands in the world, support a wide variety of features and integrations, resolve issues, drive adoption, and be the voice of the customer with internal teams. Get notified about new T

We are looking for a Security Support Specialist to join our growing team, enhancing the daily operations of TRM’s IT infrastructure and services. Jumping online after hours to support urgent government requests tracing ransomware payments. To support this intensity, we’re also intentional about

London Delivery Team Lead @ Stott and May — Job Title: Community Support Specialist. We’re looking for a Community Support Specialist to join our Operations team. In this role, you’ll be the first point of contact for our community, responding to inquiries and ensuring a smooth, supportive exp

As an AI Support Specialist, you will be responsible for providing expert guidance, technical support, and training related to AI technologies and applications. Freelance - AI Support Specialist - Remote - UK based only. The People Group is excited to announce an opening for an AI Support Specialist

We are looking for a Security Support Specialist to join our growing team, enhancing the daily operations of TRM\u2019s IT infrastructure and services. Sign in to set job alerts for “Support Specialist” roles. You\u2019ll work to support the technical operations of the organization and ensure th

We need a confident, competent IT specialist capable of working in an often-pressured environment who is comfortable providing remote/on site weekend emergency support as the business is also open 7 days a week. You will take ownership of the IT Systems, troubleshooting and improving systems in this

Job Title: Remote PPC Support Specialist (100% Work From Home). We’re looking for a detail-oriented and data-driven PPC Support Specialist to join their digital marketing team.

Job Title: Community Support Specialist. Strong written communication skills with the ability to provide clear, empathetic support via email. This is an opportunity to play a vital role in supporting a vibrant online community.

Technical Support Specialist Supervisor. Assist Customers and Team Members with equipment support, communication of product information, product and service training, warranty claim fulfillment, and factory support. Perform a broad range of inside administrative and service support for both Customer

Som IT-supportspecialist tycker du om att hjälpa andra, arbeta i ett team och interagera med både externa och interna intressenter. Vi söker en ny IT Support Specialist för att stödja vår svenska verksamhet och arbeta som en del av vårt nordiska team. Som IT-supportspecialist ansvarar du för

Tier 3 Technical Support Specialist. Identify patterns in support cases and provide insights to Product and Engineering for continuous improvement. This role is the final escalation point for complex technical issues and plays a critical part in bridging customer support with engineering.

Proven experience in a technical support or helpdesk role.

As a Specialist, Community Support, your primary responsibilities will be to effectively answer support tickets and to maintain our quality standards and SLAs. You are a collaborative team player who is supportive of their peers. Fueled by the support of our team, our mission to help bring creative

Dental Lab Technical Support Specialist. Comfortable being on camera for support videos and onboarding sessions. Full training and mentorship from a supportive, mission-driven team.

Perform a broad range of inside administrative and service support for both Customers and Gensco Team Members. Provide inside technical support for equipment sold by Gensco by offering guidance on installation, service, and repair.

We are hiring a Technical Support Specialist for a fast-growing e-commerce company selling high-quality portable monitors to professionals across the US, UK, and Europe. Experience handling customer support inquiries. Our team is always ready to support.

Trainee Medical Devices Support Specialist - East Midlands. Medical Devices Support Specialist. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities.

Job Posting Title Technical Support Specialist. Job Posting Title Technical Support Specialist. Career development support and wide ranging learning opportunities.

We are looking for a Security Support Specialist to join our growing team, enhancing the daily operations of TRM’s IT infrastructure and services. Develop and maintain technical support/knowledge base. Experience supporting Google Workspace.

This is an exciting opportunity for a Technical Product Support Specialist to advance their career. The Technical Product Support Specialist will provide expert assistance to customers, ensuring a seamless experience with the company's products. A background in technical support in a products focuse

Technical Support Engineer (EMEA) – Remote UK. UK team and play a key role in supporting enterprise clients across EMEA. Career growth opportunities across technical support, solutions engineering, and product.

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. Health and Wellbeing Programmes - Offering support from managing relationships to finance- Develop and grow your

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

No, experience, no problem! We give full training and support to help you get on your way. As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. Health and Wellbeing P

We’re seeking a Domestic Assistant who will make a tangible difference in the lives of our residents by creating a clean and welcoming environment that supports their well-being. You’ll be part of a supportive team where your role is valued, and you’ll have the opportunity to contribute to a p

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. Health and Wellbeing Programmes - Offering support from managing relationships to finance- Develop and grow your

As an Activities Assistant, you’ll support residents to rediscover hobbies, celebrate milestones, and try new things all in a way that suits their personality and preferences.

Reporting to the Operations Director, you will guide and support a small group of electrical and electronic design engineers, ensuring high-quality project delivery, smooth cross-team collaboration, and consistent engineering standards. Lead, support, and mentor a small team of electronics engineers

Care and Support - St Margarets Care Home. You’ll be part of a compassionate team that works together like family, supporting residents to live with dignity, independence, and joy. You’ll follow individual care plans, provide practical support, and bring genuine kindness into every interaction.

We are looking for a caring and reliable Residential Support Worker to join our team in Derby. You will support residents with their daily routines, encourage independence, and help create a safe and positive home environment. Support residents with daily tasks like cooking, cleaning, and personal c

Production Team Leader Alexanders Timber Design is a leading Timber Frame and Roof Truss manufacturer for the house building sector and one of the key business units of Glennon Brothers who are a leading timber processor in the UK & Ireland with a strong growth story.Check out the role overview belo

Balmoral is on the lookout for caring people within the Prestwick area who have the best smiles to enhance the happiness of all our clients on a daily basis.Submit your CV and any additional required information after you have read this description by clicking on the application button.We can provid

OTEs of £15 - £18p/h, Get Paid Fast, and Stay Local Become a Courier with Evri Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Looking for extra income or more control over your work? Join 30k of others deliveri

OTEs of £15 - £18p/h, Get Paid Fast, and Stay Local Become a Courier with Evri Looking for extra income or more control over your work? Join 30k of others delivering with Evri.Were hiring self-employed couriers now immediate starts available.Youll collect parcels from one of our 500 Delivery Units

OTEs of £15 - £18p/h, Get Paid Fast, and Stay Local Become a Courier with Evri Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Looking for extra income or more control over your work? Join 30k of others deliveri

Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday,

Technical Team Leader (Residential Conveyancing), 5+ Years PQE, Remote Working, £Competitive (DOE) - This is a fantastic opportunity for a confident legal professional who thrives on solving complex issues and supporting a high-performing team. Work in a supportive, collaborative environment that v

What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations<

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

Your responsibilities will include: Supporting personal care needs with dignity and discretion Monitoring residents’ wellbeing and reporting any concerns Creating a peaceful, reassuring environment Assisting with hydration and nutrition where needed Maintaining accurate records and supporting the

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for

What We’re Looking For Minimum SVQ Level 2 in Health & Social Care is essential Ideally SVQ Level 3 (or working towards it) Practical Medication Administration training and competencies Previous experience in a care setting, with proven leadership skills A kind, compassionate, and positive app

Amazon Flex Delivery Driver - Earn 14 to 18* per hour.Deliver packages and get paid weekly.Be your own boss and get access to a wide range of exclusive deals & discounts.Its simple! You use your own vehicle and smartphone to deliver packages for Amazon.Save up for something big, earn extra money for