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  • Front of House Team Member
    Front of House Team Member
    hace 1 mes
    £12–£15 por hora
    Jornada parcial
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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  • Server/ Waiter/ Waitress
    Server/ Waiter/ Waitress
    hace 2 horas
    £13–£15 por hora
    Jornada completa
    London

    WAITER/ WAITRESS/ SERVER An opportunity for a friendly, confident and service-minded individual with a genuine love of hospitality and beautiful, ingredient-led food. Granger & Co. is looking for a Waiter/Waitress to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. * THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a Waiter/Waitress, you will be an essential part of our guest experience - warm, attentive and welcoming from the moment guests arrive. You'll guide them through the menu with genuine enthusiasm for our food, provide thoughtful, confident service and help ensure each guest leaves feeling uplifted and cared for. You will work closely with the restaurant team to maintain a smooth and enjoyable service, support with opening and closing duties, and help create a positive, collaborative atmosphere on the floor. You'll gain knowledge about our seasonal, ingredient-led dishes and the suppliers behind them, allowing you to speak about our food with confidence and authenticity. We understand that balance looks different for everyone and the role can be designed with flexibility in mind. * ABOUT YOU Warm, approachable and calm under pressure, you love looking after people and creating memorable dining experiences. You are confident in a busy restaurant environment, enjoy working as part of a supportive team and show care in everything you do - from taking orders with attention to detail to maintaining a welcoming, well-presented dining room. You value seasonal food, enjoy learning about ingredients and producers, and are excited to share that knowledge with guests. Above all, you bring positivity, generosity and a genuine passion for hospitality. * WHAT WE OFFER We believe in real work–life balance and a culture of care. You'll be part of a people-focused team who share a passion for fresh, everyday food. Our benefits include: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with * We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

    Inscripción fácil
  • Chef de Partie
    Chef de Partie
    hace 2 días
    £16–£18 por hora
    Jornada completa
    London

    CHEF DE PARTIE An opportunity for a skilled and motivated chef with a genuine love of cooking and love of beautiful, ingredient-led food. Granger & Co. is looking for a Chef de Partie to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. * THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Chef de Partie, you'll take ownership of your section, cooking delicious, fresh food with precision and care. You'll maintain high standards of preparation and presentation, keep your station organised, and support the smooth running of the kitchen. You will work closely with senior chefs, contribute to seasonal menu changes and help nurture junior team members with generosity and patience. This role offers the chance to learn from a talented team, including our Global Culinary Director, our Head of Food and Sourcing in London, and our experienced Group Head Chef. You'll gain exposure to exceptional produce and the people behind it—farmers, growers and producers who shape our ingredients. We understand that balance looks different for everyone and the role can be designed with flexibility in mind. * ABOUT YOU Calm, organised and confident, you take pride in your craft and in working with high-quality, seasonal produce. You understand flavour, care deeply about ingredients, and enjoy being part of a busy, supportive kitchen. You are a collaborative team player who communicates well, leads by example within your section, and brings positivity and professionalism to service. You care about seasonality, sustainable sourcing and cooking with whole ingredients—and above all, you care about flavour, learning and open-minded generosity. * WHAT WE OFFER We believe in real work–life balance and a culture of care. You'll be part of a people-focused team who share a passion for fresh, everyday food. Our benefits include: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with * We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you. Annual salary ranging from £35,000 to £37,000 per year, DOE

    Inscripción fácil
  • Chef de Partie
    Chef de Partie
    hace 2 días
    £15–£18 por hora
    Jornada completa
    London

    CHEF DE PARTIE An opportunity for a skilled and motivated chef with a genuine love of cooking and love of beautiful, ingredient-led food. Granger & Co. is looking for a Chef de Partie to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. * THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Chef de Partie, you'll take ownership of your section, cooking delicious, fresh food with precision and care. You'll maintain high standards of preparation and presentation, keep your station organised, and support the smooth running of the kitchen. You will work closely with senior chefs, contribute to seasonal menu changes and help nurture junior team members with generosity and patience. This role offers the chance to learn from a talented team, including our Global Culinary Director, our Head of Food and Sourcing in London, and our experienced Group Head Chef. You'll gain exposure to exceptional produce and the people behind it—farmers, growers and producers who shape our ingredients. We understand that balance looks different for everyone and the role can be designed with flexibility in mind. * ABOUT YOU Calm, organised and confident, you take pride in your craft and in working with high-quality, seasonal produce. You understand flavour, care deeply about ingredients, and enjoy being part of a busy, supportive kitchen. You are a collaborative team player who communicates well, leads by example within your section, and brings positivity and professionalism to service. You care about seasonality, sustainable sourcing and cooking with whole ingredients—and above all, you care about flavour, learning and open-minded generosity. * WHAT WE OFFER We believe in real work–life balance and a culture of care. You'll be part of a people-focused team who share a passion for fresh, everyday food. Our benefits include: • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay, • Ongoing learning opportunities and visits to the farms and producers we work with * We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you. Annual salary ranging from £35,000 to £37,000 per year, DOE

    Inscripción fácil
  • Demi Pastry Chef de Partie
    Demi Pastry Chef de Partie
    hace 3 días
    $15.21–$15.71 por hora
    Jornada completa
    London

    Demi Pastry Chef de Partie - ROKA Mayfair ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Demi Pastry Chef de Partie to join our vibrant team at ROKA Mayfair. As a key member of our culinary team, you'll play a vital role in delivering the creativity, precision, and consistency that define the ROKA dining experience — supporting the senior chefs, inspiring the brigade, and ensuring every plate reflects our commitment to excellence. Our *Demi Pastry Chefs de Partie*are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Demi Pastry Chef de Partie You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a *Demi Pastry Chef de Partie* in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job, it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

    Inscripción fácil
  • Chef de Partie
    Chef de Partie
    hace 21 días
    £14–£17 por hora
    Jornada completa
    Cockfosters, Barnet

    Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

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  • Sous Chef
    Sous Chef
    hace 26 días
    £41000–£44000 anual
    Jornada completa
    London

    About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

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