Ticketing jobs in United Kingdom - Page 2

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presenceRole Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £40,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

The role of IT Support within the financial services industry involves providing technical assistance and troubleshooting to ensure smooth technology operations. This temporary position based in London is ideal for someone with a keen interest in resolving technical issues and supporting business continuity. Client Details The employer is a well-established organisation within the financial services industry. Description • Provide first-line IT support to end-users, addressing hardware, software, and network-related issues., • Manage and resolve technical queries within agreed service levels., • Ensure proper documentation of incidents and solutions in the ticketing system., • Assist in the setup, configuration, and maintenance of computer systems and peripherals., • Collaborate with other team members to escalate and resolve complex technical issues., • Support system updates, patches, and routine maintenance tasks., • Maintain a high level of customer service by providing clear and effective communication. A successful IT Support professional should have: • 5+ years' experience in an IT support environment, • Strong Microsoft Office skills (Word formatting, Excel formulas, data visualisation), • Good understanding of data protection and information security, • Confident communicator able to support users of all technical levels, • Proactive, adaptable and self-motivated, • Strong prioritisation skills and ability to work under pressure, • Reliable team player with strong professional conduct, • Excellent problem-solving and root cause analysis capability, • Technical skills in Outlook, Apple iOS, Active Directory, PC deployment, SCCM, ServiceNow, • Competitive daily rate between £200 and £250, paid in GBP., • A temporary position offering valuable experience in the financial services industry., • An opportunity to work in London, a major hub for finance and technology.

Role: Procurement and Finance OfficerOrganisation: Higher EducationLength: 3 months initially Contract Type: Full TimeContract Hours: 35 hoursLocation: London Working Pattern: 2 days on-site (Monday and Tuesday) - 3 days remote (Wednesday, Thursday and Friday) My client is a well-established university based in a diverse part of London who are looking for a Procurement and Finance Officer to join their IT services team on an initial 3-month contract reporting to the Procurement and Finance Team Leader. The role is operating a hybrid model with Monday and Tuesday based in their newly refurbished office. Your new roleYou will be joining three other Procurement and Finance Officers on a full-time basis, providing high quality and responsive customer service towards customers that raise tickets within the Business Management function. You will provide advice and support to deliver high-quality, robust, resilient, responsive and secure customer-focused IT Services. • You will be using in-depth specialist knowledge of procurement and finance to recommend solutions to address complex issues and continually improve efficiency of service., • Process invoices, expense claims and interdepartmental transfers, supplier statement reconciliations, raise requisitions and processing through to purchase orders., • Provide advice and support on budgetary, financial and purchasing matters as required.* Deliver to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs)., • Create summary reports to be used by lead team and managers to support informed decision-making., • Manage and plan your own workload to deliver to agreed targets and timescales, using industry best practice methodologies to deliver value., • Make recommendations and provide proactive and pertinent input to technology sourcing and supplier management options as they relate to financial goals and plans., • Provide quotes and advice on purchasing, processing expense claims, interdepartmental transfers and any other financial advice as required., • Ensure that purchasing and ordering processes are in line with the IT sourcing strategy, making recommendations as appropriate, • Experience using ticketing software, • Experience using finance purchasing software, • Experience within Procurement, • Experience using MS Office at an intermediate level, including Excel. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: 2nd Line Support Team Leader Location: Near Richmond, London (On-site) Salary: £40,000 – £45,000 About the Role We are seeking a highly motivated and versatile IT professional to join our client in South West London. This role combines hands-on 2nd Line Support with team leadership and project coordination responsibilities within a fast-paced Managed Service Provider. You will play a key role in supporting clients, delivering IT projects, and leading a small team of engineers to ensure high-quality service delivery. Key Responsibilities • Provide advanced technical support for escalated issues across desktop, server, and network environments, • Troubleshoot and resolve incidents related to Microsoft technologies, networking, and cloud services, • Manage and maintain client infrastructure, including patching, monitoring, and upgrades, • Allocate tickets and manage workloads to meet SLAs, • Drive best practices, service improvements, and process adherence, • Act as a key escalation point and ensure high levels of customer satisfaction, • Assist in planning and delivering IT projects, • Coordinate internal resources and track project progress, • Proven experience in a 2nd Line Support role within an MSP environment (essential), • Previous experience leading or mentoring a team, • Strong troubleshooting skills across:, • Windows Server & Desktop OS, • Microsoft 365 / Azure, • Active Directory & Group Policy, • Networking (DNS, DHCP, VPNs, firewalls), • Experience supporting multiple clients in a fast-paced environment, • Experience with project delivery or coordination, • Relevant certifications (e.g. Microsoft, CompTIA, ITIL), • Exposure to cybersecurity tools and best practices

Digital Support Engineer - SQL, Application Support - Chiswick (Office Based) (Tech stack: Application Support, SQL Server, Jira, Microsoft Technologies) Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business. Key Responsibilities: • Provide support for internal applications used across multiple sites., • Investigate and resolve issues raised via a ticketing system., • Log and track bugs, working with developers to deliver fixes., • Perform data investigations and updates within SQL Server., • Communicate with users via phone, email, and online tools., • Strong problem-solving ability and attention to detail., • Good communication skills., • Basic experience with SQL., • Familiarity with ticketing tools (e.g. Jira) is beneficial., • Ability to understand and troubleshoot technical issues. Location: Chiswick (Fully Office Based)Salary: £24,000Type: Permanent Applicants must have the right to work in the UK. NOIRUKTECHRECNOIRUKREC

Chief Operating Officer (COO) London £100,000 – £150,000 + Equity Live Events / Entertainment / Experiences About the Company Our client is a fast-growing, exclusive company that creates immersive experiences blending music, theatre, and cinema. Their productions are renowned for pushing creative boundaries and delivering unique, unforgettable moments that captivate audiences. As the company continues to expand rapidly, they are seeking a commercially minded Chief Operating Officer (COO) to help drive growth, optimise operations, and scale the business to its next stage of success both in the UK and internationally. About the Role Reporting directly to the CEO and working as a key member of the leadership team, the COO will take ownership of the commercial performance, strategic planning, and operational delivery of the business. You will play a critical role in shaping the company’s future - ensuring that its bold creative ambitions are matched by solid commercial foundations and operational excellence. Responsibilities • Lead the commercial strategy of the business, driving revenue growth across ticketing, partnerships, sponsorships, and new ventures, • Oversee day-to-day operations, ensuring efficient delivery of multiple high-end live events and productions, • Develop and implement business plans and growth strategies, aligned with the company’s vision and expansion goals, • Collaborate with the CEO and Finance Director on budgeting, forecasting, and financial performance, • Build and manage relationships with key stakeholders including partners, investors, venues, and creative collaborators, • Implement scalable systems and processes across production, logistics, and commercial functions, • Oversee and optimise venue leasing, property hire, and site management, where applicable., • Lead, inspire, and develop a growing team, fostering a culture of excellence, accountability, and innovation Qualifications • Senior leadership experience within live events, entertainment, or experiential industries, • Proven commercial track record, with the ability to drive revenue growth and profitability, • Strong understanding of ticketed events, pricing strategies, and audience engagement, • Skilled in strategic planning, operational oversight, and business scaling, • Excellent communication, negotiation, and stakeholder management skills, • Experience in venue leasing, property management, or site operations is highly advantageous, • Background in touring, festivals or large-scale productions is beneficial, though not essential, • Thrive in a fast-paced, entrepreneurial environment with a hands-on approach Pay range and compensation package • £100,000 – £150,000 salary, depending on experience, • Equity participation in the business, • Opportunity to play a pivotal role in the growth of one of the UK’s most exciting and innovative live experience brands

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Experience Supervisor (UK) We are seeking a Experience Supervisor who will be responsible for ensuring the smooth day-to-day operation of our experience and maintaining high team performance standards. This role requires active, on-the-floor leadership and combines team coordination, operational oversight and visitor experience management. The Experience Supervisor ensures that daily operations run as planned, supports team performance and consistently applies the experience’s professional service standards across all areas. Key Responsibilities • Plan, coordinate and actively manage daily experience operations on site, • Ensure effective management of the operations team, technical team and front-line staff, • Prepare staff shift schedules, oversee task allocation and maintain operational discipline, • Provide regular, constructive feedback to team members and monitor performance, • Oversee the proper functioning of technical infrastructure, exhibition equipment and operational systems, • Respond quickly and effectively to operational issues with a solution-oriented approach, • Propose and implement process improvements to enhance visitor satisfaction, • Ensure front-line staff communicate appropriately with visitors; observe and guide service quality on the floor, • Provide ongoing feedback to staff on visitor experience, hospitality and brand representation, • Manage high visitor flow, queue systems and capacity planning efficiently, • Handle visitor complaints in a professional, empathetic and solution-focused manner, • Ensure uninterrupted operation of exhibition spaces, technical infrastructure and experience areas from a visitor perspective, • Operational experience in museums, culture & arts, tourism, immersive experiences, entertainment or event management, • Minimum 3 years of managerial experience within the entertainment sector, • Proven experience in managing daily cash flow, ticketing systems and reservations (online and on-site), • Strong experience in managing teams and front-line staff, with solid organisational skills, • High awareness of visitor experience, hospitality and service quality standards, • Strong understanding of technical processes and exhibition/experience infrastructures, • A leadership style based on open communication, motivation and effective feedback, • Sound knowledge of technical systems (exhibition systems, AV equipment, basic infrastructure processes, etc.), • Strong problem-solving skills with the ability to take initiative and make decisions, • Experience working on international museum or visitor experience projects, • Previous work experience in the UK or strong familiarity with local work culture, • Experience in Visitor Experience, Guest Services or Front of House management, • Experience working with visitor satisfaction metrics such as feedback systems or NPS, • Experience working with an international visitor profile

Assistant Manager – Flagship Sloane Street THE BRAND Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. OVERVIEW We are delighted to be recruiting for an Assistant Manager to support our flagship Sloane Street store the centre of the Anya Hindmarch retail experience. As Assistant Manager, you will work closely with the General Retail Manager to drive commercial performance, deliver exceptional customer service, uphold impeccable brand standards and inspire the team to create a warm, memorable experience for every guest. You will play a hands-on leadership role on the shop floor, coaching selling behaviours, supporting daily operations, and contributing to a positive, high-performance culture. While your primary base is our flagship Sloane Street store, you may also be required to support our other Mainline locations including Collection, Labelled, Anya Life, and the Village Hall to ensure consistency, coverage, and operational excellence across the wider estate. This role is ideal for a passionate retail leader who thrives in luxury environments, enjoys developing people, and is committed to delivering a world-class customer journey. KEY RESPONSIBILITIES Sales & Commercial Performance • Support the General Retail Manager in delivering monthly sales targets and key KPIs., • Analyse daily and weekly performance to identify opportunities and support action plans., • Drive commercial results through strong product knowledge, conversion focus, and proactive selling., • Contribute insights for trade meetings and support weekly performance reviews. Customer Experience Excellence • Champion exceptional, personalised service in line with the Anya Hindmarch selling ceremony., • Ensure a consistent, luxury customer journey across all touchpoints., • Support coaching on high-quality customer engagement, data capture, follow-up and clienteling., • Assist with complex customer queries and escalations where needed., • Support the promotion of the Village Hall Pop ups & Anya Café to enhance the overall guest experience., • Participate in hosting brand tours, VIP visits and partner introductions. Team Leadership & Development • Inspire, coach and motivate the Sloane Street team to deliver exceptional performance., • Support the onboarding and training of new team members., • Deliver daily floor coaching to reinforce service behaviours and product knowledge., • Celebrate team achievements and identify areas for development., • Support monthly one-to-ones and performance-related discussions with the General Retail Manager., • Role-model grooming, professionalism, communication and brand behaviours. Operational Excellence • Ensure daily store operations run smoothly, efficiently and in line with company standards., • Support opening/closing routines and end-of-day procedures, including cash handling accuracy., • Maintain excellent stockroom organisation and ensure product availability., • Assist with stock counts, ticketing accuracy and stock integrity., • Support team compliance with health & safety, operational policies and loss prevention., • Help ensure absence reporting, return-to-work forms and operational documentation are accurate., • Assist with till training, ShipStation tasks and operational rollouts when required. Visual Merchandising & Brand Standards • Maintain an impeccable level of product presentation and store environment., • Support VM execution and ensure guidelines are followed consistently., • Ensure high housekeeping standards across both front and back of house., • Uphold brand policies including mobile phone rules, professional etiquette, and customer-interaction standards., • Contribute to maintaining the visual appeal of the Sloane Street exterior and the wider Anya Village. Cross-Store Support • Provide support to other Mainline stores Collection, Labelled, Anya Life and Village Hall where required., • Assist with consistency of service, standards, training and operational rhythm across the estate., • Build collaborative relationships with other store teams, Bespoke, Café, Operations and Logistics. WHAT YOU NEED TO SUCCEED • Experience in a luxury or premium retail leadership role (Supervisor/Assistant Manager level)., • A strong customer-service mindset with the ability to deliver high-touch experiences., • Commercially aware, KPI-confident and results-driven., • A warm, engaging communicator with excellent interpersonal skills., • Highly organised, detail-oriented and comfortable in a fast-paced flagship environment., • Positive, solutions-focused and calm under pressure., • A collaborative team player with energy, credibility and a natural sense of humour. Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

CURATE GROUP Role: Booking and Sales Manager, Lumos Experiences Reports to: Lumos General Manager, UK Location: London, Hybrid (3:2) COMPANY OVERVIEW Curate Group is a dynamic events and experiences company, creating unforgettable moments that bring people together. We specialise in unique, high-quality live events from large scale festivals, immersive concerts, cultural experiences and corporate events partnering with some of the world’s most exciting brands. One of our core brands, Lumos Experiences, is one of the most distinctive live entertainment concepts, creating atmospheric candlelit concerts that transform unexpected spaces into something genuinely magical. We're growing fast, running multiple shows per week across new cities and countries and we're looking for a highly organised event operations manager to support the ongoing running of our shows. ROLE OVERVIEW Lumos is growing fast, and our ability to scale depends on a consistent pipeline of the right venues in the right locations. As our Venue Bookings and Sales Manager, you'll own that pipeline end-to-end sourcing and securing high-quality venues across the UK, managing the full bookings process and ensuring every confirmed show is handed over cleanly to the teams that bring it to life. This is a high-output, process-driven role that rewards people who are organised, proactive and take real pride in accuracy. If you're someone who enjoys owning a system, hitting targets and building relationships and seeing your work come to life, you'll thrive in this role. KEY RESPONSIBILITIES • Venue Sourcing and Outreach: Deliver high-volume, targeted outreach using our approved Target Location Hit List, prioritising venues that meet Lumos brand and commercial criteria. Use approved AI tools, templates and brand assets to generate interest and secure responses efficiently., • Bookings and Diary Management: Secure venues and schedule shows in line with monthly targets. Maintain an accurate bookings diary, ensure all shows go on sale within required lead times and keep master location records complete and up to date., • Confirmation and Processing: Ensure every booking is fully confirmed, documented and financially processed on time, with event pages created accurately across ticketing and social platforms., • Venue Coordination: Liaise with venues to ensure co-hosting and visibility requirements are met, maintaining a strong working relationship from booking through to show day., • Internal Handover: Provide timely, accurate handover of all booking details to musicians, staffing, content and ads teams with clean internal records that require minimal follow-up., • Reporting and Pipeline Visibility: Provide regular, clear updates on booking progress, pipeline health and upcoming targets to the wider team. IDEAL PROFILE • Highly organised, detail-oriented and reliable, taking real ownership of your systems and deadlines, • A natural self-starter who builds momentum and doesn't need to be chased, • Confident communicating with venues and external stakeholders, • Process-driven with strong administrative skills and the ability to manage multiple bookings simultaneously, • Experience in venue sourcing, bookings, events or partnerships is strongly preferred, • Excellent negotiation and interpersonal skills, • Comfortable with Google Suite and team collaboration tools, • Flexibility to travel to locations and attend shows as needed WHAT WE OFFER • A competitive salary, depending on experience, • Access to our discretionary annual bonus based on performance, • 28 days annual leave, including bank and other public holidays, • Additional annual leave days are given around Christmas and New Year, • An extra day of annual leave gifted for each year of service (up to an additional 3 days), • Your Birthday off, • A flexible hybrid-working policy, with beautiful offices in Chancery Lane, Central London, • Enhanced maternity leave policy, • Employee pension, • Significant opportunities for personal growth and career progression as the business scales, • A collaborative, fun and respectful team environment, • Complimentary access to our full range of events and concerts for family and friends

Sales Operations Coordinator Location: London (Hybrid) Contract: Full‑time About Stridon At Stridon, our values shape everything we do. They guide how we collaborate, innovate, support each other, and create exceptional experiences for our clients. Our values are to: • Create unrivalled experiences, • Never be afraid to be different, • Be better tomorrow than we were yesterday, • Cultivate integrity, • Be empathetic The Opportunity The Sales Operations Coordinator plays a vital role in keeping the essential moving parts of our sales and procurement processes running smoothly. With a focus on accuracy, service excellence, and operational consistency, you’ll help transform everyday tasks into reliable, high‑quality experiences for our team, partners, and clients through a people-centred approach. This is a fantastic role for someone who is highly organised, methodical, and passionate about doing things well. You’ll be joining a business that values curiosity, continuous improvement, and people who genuinely care about the quality of their work. What You’ll Do Living Our Values • Deliver exceptional service and ensure all communication reflects Stridon’s values., • Build strong, positive relationships with colleagues, clients, vendors, and partners such as Microsoft and Cisco. Sales Operations • Manage day‑to‑day tasks including quote creation, inbox management, order processing, renewals, and updates in ConnectWise PSA., • Collaborate closely with suppliers and clients to confirm pricing, lead times, requirements, and delivery updates., • Process orders accurately, validate pricing, and support fulfilment from start to finish., • Raise purchase orders, validate vendor terms, and flag discrepancies or fulfilment risks., • Coordinate logistics, provisioning activities, and licence changes., • Provide clear, timely client updates and collaborate with the Assistant Accountant on billing queries. Process Improvement & Documentation • Maintain accurate sales operations documentation and support workflow improvements by sharing observations and updating processes as needed. What You’ll Bring Skills & Experience • Experience in sales operations, commercial operations, procurement, or a similar role within an MSP environment or IT distributor environment., • Excellent organisational skills and strong attention to detail., • Ability to manage multiple priorities in a fast‑paced environment., • Familiarity with CRMs, procurement systems, or ticketing tools (ConnectWise PSA is beneficial)., • Ability to follow established processes and highlight inconsistencies. Personal Attributes • A strong connection to Stridon’s values., • Collaborative, approachable, and energised by working with people., • Proactive, solutions‑focused, and able to stay composed in a dynamic environment., • Detail‑oriented with a genuine commitment to great service., • Curious and continuously looking for opportunities to improve processes., • Excellent written and verbal communication skills. Why Join Stridon? You’ll be joining a people‑centric business where collaboration, continuous improvement, and operational excellence are truly valued. We invest in our team and empower people to grow with us. How to Apply If this sounds like the perfect next step for you, we’d love to hear from you. Or alternatively, email your CV and cover letter to

Role: Helpdesk Manager (entry‑level management, will become more of a mentor) Location: Kings Langley (Watford area) Working pattern: 6 months fully on site, then moving to 1 day per week WFH This is a hands-on, user-facing Helpdesk role with clear management progression. Initially an individual contributor / escalation point, but with eventual direct reports and responsibility for mentoring early‑careers staff. They typically hire grads into the service desk and develop them into wider areas, so they want someone confident coaching and helping people find their feet. High-level responsibilities include: • User-facing helpdesk support, onboarding & offboarding, • Acting as escalation point for the service delivery team, • SLA reporting, customer satisfaction reporting & improvement, • Hardware lifecycle management, • Windows & Mac (Linux nice to have), • AD (on-prem & Azure), VPN, Anti-Virus, • Ticketing systems, • Knowledge base / FAQ (Confluence + internal system “Nebula”), • Audio & Visual support (liaising with provider), • Virtual Machine management, • Strong stakeholder management

We are seeking a highly organised and proactive Workplace Administrator to support our Operations and Development Teams. This is an admin-led role with a strong focus on coordination, communication, and client experience. This role is an office based role 5 days a week, however, as part of this role, you will be required to provide ad hoc front of house coverage at any of our buildings across London, ensuring consistent service standards across the portfolio. You will act as a key point of contact for clients, internal teams, and stakeholders, supporting operational excellence across both manned and unmanned buildings. The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and leads by example in delivering exceptional service. Key Responsibilities Operational & Administrative Support • Support with the co-ordination of the move-in and move-out process for Operations and Development, across the portfolio and services, ensuring the internal checklist is complete and a smooth and professional transition for clients., • Support with the ASA process from start to finish for both operations and development, ensuring the ASA tracker is up to date and payments have been received., • Support with purchase order raising, tracking and administration, • Support with the ordering office consumables and managing office amenities across all buildings (e.g., fruit, milk, snacks), ensuring consistent stock levels and cost control., • Support unmanned buildings by managing and responding to tickets via the Freshdesk system, ensuring timely resolution of queries., • Provide ad hoc reception coverage and support the Workplace Services team as required., • Cover manned buildings during periods of sickness or annual leave, maintaining seamless service delivery., • Support with the coordination of pitch decks for both Workplace Services and Design & Delivery teams, ensuring materials are accurate, up to date, and professionally presented., • Own taking comprehensive minutes in team meetings and distribute clear action points in a timely manner., • Perform additional administrative duties as required to support the overall success of the portfolio., • Support Ops and Dev with Coupa workflow and coding, rejected invoice reconciliation and supplier follow up., • Support the execution of events/customer delights, in manned buildings and HQ, ensuring all logistical details are coordinated and delivered to a high standard by the FOH team., • Support both teams with gathering and coordination of quotes for works, • Support both teams ensuring Salesforce is up to date for both Ops and Dev. Client Experience & Communication • Act as a key point of contact for internal stakeholders, handling enquiries and requests with efficiency and professionalism., • Anticipate client needs and proactively coordinate with internal teams to deliver solutions., • Maintain clear and consistent communication between teams, ensuring alignment across Operations and Development., • Uphold high service standards and contribute to a positive workplace experience across all buildings and in the Knotel Office Skills & Experience • Previous experience in an administrative, operations, or workplace environment., • Strong organisational skills with exceptional attention to detail., • Confident communicator, both written and verbal., • Ability to manage multiple priorities in a fast-paced, multi-site environment., • Proficient in Microsoft Office (PowerPoint, Excel, Word) with experience preparing professional presentations., • Experience with ticketing systems (e.g. Freshdesk) is advantageous., • Flexible and willing to travel across London sites when required., • Salesforce experience is advantageous Personal Attributes • Proactive and solutions-oriented., • Calm under pressure and adaptable to changing priorities., • Professional, approachable, and service-driven., • Strong sense of ownership and accountability., • Collaborative team player with the ability to work independently. This role is ideal for someone who enjoys being at the centre of operations, supporting multiple teams, and ensuring excellence in both administrative delivery and workplace experience.

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen to a global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams. The Opportunity The Sales Development Representative (SDR) plays a key role in accelerating Dixa's growth by identifying, engaging, and qualifying potential customers. Working closely with an assigned Account Executive, the SDR is the first point of contact for prospective customers - uncovering their challenges, communicating Dixa's value, and building a robust pipeline of qualified opportunities. This role is an excellent entry point into a career in consultative sales, with clear opportunities for growth and progression within Dixa's commercial organisation. Professional Qualifications • Full professional proficiency in English and German, with excellent written and verbal communication skills., • Prior experience in a sales, customer-facing, or outbound prospecting role is advantageous but not required., • Familiarity with CRM systems and sales prospecting tools (e.g. Salesforce, LinkedIn Sales Navigator, Outreach) is a plus., • An understanding of or genuine interest in the customer service and CRM industry. Personal Qualifications • Self-motivated and results-oriented, with a drive to meet and exceed targets consistently., • Passionate about building a career in consultative sales and eager to learn and develop quickly., • Strong communicator who can engage prospects confidently and handle objections with professionalism., • Organised and detail-oriented, able to manage a high volume of outreach activity while keeping CRM records accurate., • Collaborative team player who also thrives working independently to achieve individual goals., • Curious and commercially aware, staying informed about market trends and the competitive landscape. What Success Looks Like Your impact will be measured across three core areas: 🎯 Pipeline Generation - Hit and exceed outbound sourced pipeline targets, build a robust qualified pipeline for your Account Executive, and deliver high-quality, pre-qualified meetings with key decision-makers that convert to closed deals. 🤝 Prospect Engagement - Execute multi-channel outreach across phone, email, LinkedIn, and events, nurture long-term relationships with prospects and past opportunities, and handle objections confidently to keep deals moving forward. 📊 Process & Craft - Maintain accurate CRM and sales engagement records, leverage AI tools to personalise outreach at scale without losing the human touch, and continuously sharpen your market expertise to become a genuine authority in the customer service and CRM space. What We Offer • Competitive base salary + variable compensation and 5% pension on top, • Budget for partner events and professional development, • 25 days’ paid annual leave + 5 Dixa Wellbeing days for recharging, • Private health insurance, • Generous paid parental leave for work-life balance, • Lunch allowance

Transfers in Sport are partnering with a global sports hospitality business to hire a CRM Operations Manager to support and optimise their CRM ecosystem across data, reporting, and platform operations. The business delivers premium experiences across major international sporting events, and this role plays a key part in enabling commercial performance through strong data, processes, and platform reliability. This is a CRM operations role, not a CRM marketing role. It focuses on platform ownership, data quality, governance, and delivery, ensuring systems and processes are in place for marketing teams to operate effectively. The Role: • Own day to day CRM operations, ensuring data accuracy, system stability, and consistent usage, • Maintain governance, processes, and best practices across markets, • Act as the main point of contact for CRM queries and user support, • Deliver onboarding and training to improve adoption and usage, • Manage data quality, segmentation, and the development of a reliable single customer view, • Coordinate UAT cycles for platform updates and system changes, • Work closely with technical teams and external partners to deliver CRM improvements, • Support integrations across CRM, marketing tools, ticketing, e commerce, and BI systems, • Build dashboards and reporting to support decision making, • Collaborate with sales, marketing, and technology teams across multiple markets What this role focuses on: • Platform, data, and process management, • CRM governance and operational delivery, • Enabling marketing teams rather than executing campaigns, • Driving consistency and scalability across systems and workflows Experience Required: • CRM operations, administration, or platform management experience, • Strong understanding of data quality, segmentation, and governance, • Experience coordinating UAT or system changes, • Experience with CRM or marketing automation platforms such as DotDigital or similar, • Comfortable working across multiple stakeholders Nice to have: • Experience supporting system integrations, • Strong reporting and dashboarding skills, • Experience in multi market environments What this role is not: • Not a CRM campaign or marketing role, • Not focused on content, email, or lifecycle delivery, • Not responsible for campaign execution

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

Travel Executive Our client is seeking an experienced Travel Executive to manage end-to-end travel arrangements for staff, including flights, accommodation, and related services. The role covers both business travel and staff leisure travel benefits, ensuring bookings are efficient, cost-effective, and compliant with company policies. Key Responsibilities • Book and manage flights, hotels, transfers, and travel services, • Ensure compliance with company policies, budgets, and traveller preferences, • Issue, amend, and cancel tickets, including reissues and refunds, • Perform quality checks to ensure accuracy and compliance, • Advise on routes, fares, and travel options, • Manage complex itineraries, schedule changes, and special requests, • Maintain booking records using Amadeus and other systems, • Support colleagues with travel policies and resolve issues, • Liaise with travel suppliers and support group bookings About You Essential: • Experience in business travel and booking systems, • Advanced Amadeus and ticketing knowledge, • Strong attention to detail and organisational skills, • Ability to manage complex itineraries and deadlines, • Customer-focused with strong communication skills Desirable: • VIP or executive travel experience, • Knowledge of NDC and corporate travel programmes, • Group travel and travel risk management experience Offering a great base salary and excellent benefits, this is a great opportunity to join an exciting and busy team! Get in touch now to apply!

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Ecommerce Executive - Contract Beauty and Fragrance Brand £200-£250 per day - Outside IR35 London - 3 days in office This is a hands-on Ecommerce Executive contract where you will help stabilise and accelerate a busy trading and project roadmap. You will work across multiple markets, supporting key site activity and ensuring products, promotions, and content go live accurately and on time. The Company They are a fast-paced beauty and fragrance brand operating across UK and international markets, with a strong focus on digital trading and customer experience. Their ecommerce team is lean and collaborative, partnering closely with development, customer service, and wider stakeholders to deliver high-quality site updates. With several major initiatives landing over the coming months, they need immediate contract support to keep momentum across BAU and project work. The Role and Deliverables • Build, QA, and launch on-site promotions in the ecommerce back office, ensuring correct setup and customer journey flow., • Maintain and update site content and product pages, including assets, copy, pricing checks, and categorisation across multiple markets., • Support product contribution for new launches and range changes, ensuring SKUs are live with accurate imagery, content, and data., • Deliver regular site walks to check accuracy across navigation, merchandising, and checkout journeys, addressing issues quickly., • Manage tickets end-to-end with the development team, raising, testing, and resolving site issues efficiently., • Act as a point of contact for Customer Service on site performance, stock availability, promotions, and technical queries. Your Skills & Experience • Strong ecommerce operations experience contributing products and content within a website back office., • Proven ability to build and test promotions, and to QA onsite experiences end-to-end., • Confidence managing SKUs, pricing, imagery, and categorisation, with a strong eye for detail., • Experience working with ticketing workflows and cross-functional teams, including developers and customer service., • Familiarity with SAP Commerce Cloud (Hybris) is a significant advantage, and SmartEdit experience is highly desirable., • Working knowledge of tools such as SAP and JIRA is beneficial, and Google Analytics exposure is a plus., • Highly organised, able to prioritise effectively, and comfortable delivering at pace across multiple projects. How to Apply Apply now with your CV to be considered for this immediate-start Ecommerce Executive contract supporting a global ecommerce team in London.

Global Lead, Hospitality & Events – Relevent Football Partners About Relevent Football Partners: Relevent Football Partners (RFP) is a wholly owned subsidiary of Relevent, purpose-built to commercialise the UEFA men’s club competitions globally. An independent entity, RFP is tasked with providing UC3 - the joint venture between UEFA and European Football Clubs (EFC) - strategic and sales support in the worldwide marketing and sale of media, sponsorship, and licensing rights for the UEFA Champions League, UEFA Europa League, UEFA Conference League, UEFA Super Cup, UEFA Youth League, and the UEFA Futsal Champions League. Following the UC3 tender process, Relevent Football Partners was awarded the commercial rights to the UEFA men’s club competitions (Champions League, Europa League, and Conference League) on a global basis for the 2027 to 2033 cycle. As such, Relevent Football Partners is now seeking to build a truly world class business focused on the monetisation of these commercial rights. Position Summary Relevent Football Partners is seeking a Global Lead, Hospitality & Events to take ownership of its premium client events and VIP experience programme across UEFA men’s club competitions. This is a senior, highly visible role with responsibility for delivering world-class hospitality experiences for key commercial partners and stakeholders. You will lead the strategy and execution of high-profile event programmes, working closely with UEFA, UC3 and internal commercial teams to ensure delivery is aligned to business objectives and delivered to the highest standards. You will set direction while remaining close to delivery - overseeing complex, multi-day global events and ensuring a seamless experience for VIP clients across every touchpoint. Key Responsibilities: • Lead the planning and delivery of premium hospitality and VIP guest programmes across UEFA men’s club competition finals and key events, • Act as the central point of coordination between UEFA, UC3 and internal commercial teams to ensure aligned and effective delivery, • Build and manage senior relationships with key stakeholders, partners and VIP clients, • Oversee all aspects of event delivery, including guest management, logistics, supplier coordination and on-site execution, • Develop innovative event concepts and experiences that enhance the overall client offering, • Manage budgets from planning through to reconciliation, ensuring efficient and effective delivery, • Lead the development of systems and processes to support guest management, including ticketing, accommodation and communications, • Drive continuous improvement across event delivery, using feedback and performance insights to enhance future programmes, • Recruit, lead and develop a high-performing hospitality and events team, • Work cross-functionally with marketing, media and commercial teams to ensure a consistent and premium client experience Qualifications & Experience • Significant experience delivering premium hospitality and VIP programmes within global sports or live event environments, • Strong track record of managing complex, multi-day events and high-profile client experiences, • Experience working with senior stakeholders and managing relationships across multiple organisations, • Ability to develop creative, high-quality event concepts and experiences that enhance client engagement and overall programme delivery, • Experience managing budgets, suppliers and external partners, • Ability to lead and develop teams, fostering a high-performance culture, • Strong communication skills, with confidence engaging senior stakeholders and VIP clients, • Proactive, detail-oriented and solutions-focused approach, • Experience with guest management systems, ticketing platforms or event technologies is beneficial, • Willingness to travel and support on-site delivery of global events How to Apply: If you are looking for a role where you can lead the delivery of world-class hospitality experiences and play a central role in shaping how premium global football events are experienced by partners and clients, click the apply button to be considered. The Executives in Sport Group are retained on behalf of Relevent Football Partners to appoint an Global Lead, Hospitality & Events. All direct applications and CV's will be forwarded to The Executives in Sport Group. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. Diversity Monitoring Form - Global Lead, Hospitality & Events - Relevent – Fill in form (Please copy and paste into your browser) Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

To manage a diverse calendar of events for Racing Breaks and Your Golf Travel, and where required, Premier Golf. Initially, the workload for this role will be split 75% Racing Breaks and 25% Your Golf Travel. You will lead the planning and execution of multiple simultaneous projects to exceed customer expectations while maintaining department objectives regarding revenue, relationship building and growth. This role requires a dedicated professional with experience in event management ideally within the sporting sector, who possesses strong budgeting skills, meticulous organisation and the ability to foster high-level relationships with suppliers and clients. Work with the current Event Manager and Head of Tournaments & Events in designing and implementing a communications plan (customer journey) for all Major tournaments and events. Whether they book 12 months, 6 months, 3 months in advance or the week before, responsibility (along with the support of the Head of Tournament & Events and the Event Operations Coordinator) to ensure all customers feel well looked after and have all of the information they require before travel. Ensure teams are fully briefed on responsibilities prior to events and work with Event Manager and the Head of Tournaments & Events on specific requirements needed for tournaments. This is an exciting opportunity to expand our Events team as Events Manager focussing on event management and working with the current Event Manager and the Head of Events. Attention to details is key! As the world's leading golf travel tour operator and one of the most notable Horse racing travel operators we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class experiences at our Events to match. As an Events Manager with Your Golf Travel and Racing Breaks you will primarily be responsible for assisting and delivering Racing Breaks events for 70% of your time and 30% of your time will be on Your Golf Travel events, YGT golf days, Albatross golf days and company events. Working closely with the Head of Tournaments & Events to ensure all operational and logistical requirements have been accounted for and assisting onsite at all events required. Working closely with the team to ensure all changes and amendments are executed and confirmed. If you have a passion for travel, horse racing and golf, great communication and customer facing skills and an eye for detail then this is the role. Horse racing & Golf experience isn't essential however as you will be communicating about these subjects day to day, an interest will be valuable. This role will require a fair amount of travel both nationally and internationally. Event Specific Responsibilities will include; • Work alongside the current Events Manager and Head of Tournaments & Events with operational plans for onsite elements of itineraries for all Racing Breaks and a selection of Your Golf Travel events such as transfers, ticketing, add ons, hospitality and travel manifests, • Lead with the sending of customer communications, • Lead alongside current Event Manager in day to day operations of the team, • Work closely with the team to ensure excellent fulfilment processes for bookings, confirmations and amendments, • Attend Racing Breaks and Your Golf Travel events where required by the Head of Tournaments & Events Roles to include, but not limited to; 1. Product & Supplier Management • Contract Management - Responsible for managing contracts and relationships with key suppliers including hotels, racecourses, golf venues, transfers and ancillary businesses, • Rate Negotiation - Negotiate rates and commissions to drive the best possible value for the Palatinate Group, • Allocation Oversight - Confirm and manage hotel and ancillary allocations and arrangements for all event itineraries 2. Event Planning & Execution • Tournament Operations - Where required, work with current Event Manager and the Head of Tournaments & Events with operational plans for major global events including Cheltenham, Ascot, The Masters, Solheim Cup, Ryder Cup, Arc de Triomphe and The Open and many more events, • Project Delivery - Create event materials, including project plans, timelines and itineraries, ensuring all events are delivered on time and within budget, • Customer Journey - Lead alongside events team, the customer communications to ensure all guests feel well-looked after and possess all necessary information prior to travel, • Collateral Coordination - Brief the design team to create high-quality invitations, promotional materials and guest information packs 3. Onsite & Team Leadership • Event Attendance - Attend events nationally and internationally to look after guests and lead onsite operations, • Team Management - Manage team onsite at specific events and brief staff on their responsibilities prior to the event start, • Composure - Maintain professional composure and a positive attitude during long, high-pressure, or anti-social working hours 4. Internal Collaboration & Growth • Sales Liaison - Work closely with the sales team to ensure products match customer needs and meet financial forecasts without overselling commitments, • Partnerships - Assist the team to leverage ambassadors, celebrities and media to create high-profile, value-for-money experiences, • Website Maintenance - Responsible for updating the team on commitments so they can maintain the website, including creating new pages, tickets and managing inventory, • Continuous Improvement - Review client feedback and financial expenditure to improve future event delivery and strategic objectives Skills/Abilities; • Flawless attention to detail, excellent written and verbal communication skills, IT and office/G-Suite skills along with a methodical approach, • Excellent prioritisation and time management skills coupled with ability to work under pressure and to tight deadlines, • Highly organised and motivated, • Must have a valid UK driving licence*, • Available to travel around the UK and abroad, • Ability to maintain composure on site, • Excellent G-Suite skills, • Excellent communicator with brilliant personal and team working skills, • Excellent verbal and written communication skills, • Must be extremely punctual and well organised To apply please email Aaron Taylor with your CV and Cover letter.

About the Company Our client is an innovative business operating in the electric mobility and urban transport sector, focused on designing and delivering premium products that make commuting more enjoyable, efficient, and sustainable. With a strong reputation for engineering excellence and design-led innovation, the company is committed to accelerating the adoption of healthier and more sustainable personal transportation solutions. The business is entering an exciting growth phase, with new product launches planned across European and international markets, making this a great opportunity to join a dynamic and forward-thinking team. Customer Experience Manager Our client is seeking a Customer Experience Manager to support the continued growth of the business as it expands its product offering and market presence. This is an exciting opportunity to play a key role in shaping the customer journey across both direct-to-consumer and retail channels. The successful candidate will combine strong relationship-building skills with a hands-on approach to operational support and customer service. You will work closely with internal teams including engineering, technical support, operations, and logistics, as well as external partners such as retailers and service providers. This role requires someone who is proactive, organised, and customer-focused, with the ability to communicate clearly and confidently both verbally and in writing. The Role The Customer Experience Manager will be responsible for ensuring a high standard of support across the company’s customer and retailer network. This is a varied and hands-on role which includes working with existing systems while also supporting the implementation of new tools and processes. You will build trusted relationships with customers and retail partners, helping them better understand the company’s products and services while ensuring issues are resolved efficiently and professionally. A high level of energy and adaptability is required, as the role involves supporting multiple functions including customer support, operations, events, and product demonstrations. Mechanical knowledge is not essential but would be advantageous. Key Responsibilities • Manage incoming technical and service enquiries through the internal ticketing system from customers and retailers across international markets, • Liaise with technical support and engineering teams to resolve product-related issues, • Coordinate with service partners, workshops, and third-party logistics providers when required, • Support retail partners and technicians in resolving technical issues and booking servicing or repairs for direct customers, • Raise orders for spare parts and repair services, • Work with courier and shipping providers to organise transport of products between customers, retailers, and service locations, • Use and maintain internal business systems including CRM, e-commerce platforms, customer service tools, and project management software, • Assist with the implementation of new operational systems and processes, • Support warehouse operations by identifying and escalating stock issues to relevant product managers, • Attend industry events and trade shows when required, • Provide customer support and technical assistance via phone, email, video documentation, and in person, • Deliver product demonstrations to retailers, customers, and media representatives, • Collaborate with engineering and product teams to improve product quality, manufacturing, and design based on customer feedback, • Support occasional manual handling tasks related to shipping, product demonstrations, or customer deliveries, • Confidently demonstrate products both in person and through video content What’s on Offer • A dynamic and collaborative working environment within a fast-growing technology-driven business, • Opportunities for career progression in a rapidly evolving industry, • The chance to work with innovative products at the forefront of sustainable mobility, • A competitive benefits package designed to support professional development and long-term career growth

Centrii is seeking a Tier 1 Technical Support Specialist to join our growing technical operations team in London, England. This role is ideal for someone early in their IT career who enjoys troubleshooting, working with customers, and serving as the first line of response for technical support issues. The Tier 1 Support Specialist will monitor automated alerting platforms and service tickets, perform initial troubleshooting, and escalate issues to higher-level engineers when necessary. This position plays a critical role in ensuring timely response and effective coordination between customers and Centrii’s technical teams. Key Responsibilities • Monitor inbound alerts and notifications from automated systems and monitoring platforms (including Zendesk and other ticketing tools), • Receive and triage incoming customer support requests, • Perform initial troubleshooting and diagnostics on reported issues, • Document all troubleshooting steps clearly within the ticketing system, • Escalate complex or unresolved issues to Tier 2 or Tier 3 engineers when appropriate, • Maintain clear and professional communication with customers throughout the ticket lifecycle, • Track and update ticket status to ensure proper resolution and follow-through, • Work closely with internal engineering and operations teams to ensure timely issue resolution Required Qualifications • 1–3 years of verifiable experience in a technical support, helpdesk, networking, or MSP environment, • Experience triaging inbound support tickets and working within a structured ticketing system, • Hands-on experience using Zendesk or a similar service desk platform, • Basic understanding of networking concepts, • Strong troubleshooting mindset and ability to gather key diagnostic information, • Excellent written and verbal communication skills, • Ability to work collaboratively in a fast-paced technical environment Preferred Experience • Familiarity with networking platforms such as:, • Cisco, • Fortinet, • Cradlepoint, • Experience working with monitoring platforms or automated alerting systems, • Entry-level industry or vendor certifications are strongly preferred, such as:, • CompTIA Network+, • Cisco CCNA, • Fortinet NSE Why Join Centrii You’ll be helping deliver the infrastructure behind modern energy systems, supporting secure and reliable operations across renewable energy environments. Our team is building the next generation of operational technology visibility and cybersecurity for the global energy market, and our Project Managers are critical to ensuring successful execution at scale. If you're interested in managing projects that directly impact critical infrastructure and the future of energy, we’d like to hear from you.

Social Media Manager, London / Hybrid £300 per day 6 months with possible extension Hybrid working 2 days in office Im hiring a Social Media Manager for a global organisation undergoing significant digital and brand transformation. You’ll lead social strategy for a key product category within a highly regulated environment, working closely with agencies and global teams to deliver compliant, engaging, insight‑driven content. What You’ll Do • Develop and execute the social media strategy across core channels, • Manage day‑to‑day social campaigns with external creative agencies, • Ensure all content follows strict internal marketing codes and regulatory standards, • Monitor trends and optimise content for relevance and performance, • Track social KPIs, report insights, and recommend improvements, • Work with global teams using workflow/ticketing systems to coordinate activity What We’re Looking For • Proven experience managing social media for brands, • Experience within regulated sectors, • Strong understanding of social KPIs, analytics tools & reporting, • Excellent communication and stakeholder‑management skills, • Up‑to‑date knowledge of platform trends and best practices, • Highly organised, detail‑focused, and confident working both independently & cross‑functionally Skills • Platforms: Instagram, Facebook, YouTube, TikTok, X, • Compliance awareness within regulated marketing, • Strong analytical & insight‑driven approach If you’re a creative, detail‑driven social specialist who thrives in structured, compliant environments and loves working on high‑impact global projects, we’d love to hear from you. Apply now or reach out for more details.

Job Title: IM Apps Market Engagement Lead Location: Lonon (hybrid) Contract: dec 26 Job Description: Key responsibilities: . Work as a POC for market engagement - requirement analysis, requirement documentation, relevant ticketing, market communication, etc . Work collaboratively with the market and Product Team to document and ensure the consistency of user experience on instant messaging across platforms and systems . Define, prepare and review test scenarios & content templates that reflect business requirements . Own activation of IM Apps capabilities and coordinate UVT with relevant market . Extend stakeholder awareness and knowledge about IM by providing them with toolboxes, dashboards and organizing info sessions covering IM capabilities, best practices and guidelines. . Own and prepare knowledge sharing documentations/presentations, etc . Ensure business units are achieving business value from global instant messaging solutions . Gather learnings and insights from markets . Support markets with the development of business cases for IM programs and capabilities . Blend commerce/marketing opportunities appropriately & seamlessly into instant messaging journeys Team: No direct team management responsibilities Qualifications: . Bachelor degree in relevant subject (Business Management, Digital Marketing) . Have a proven track record of delivering projects on Social Media/Instant messaging platforms . Strong documentation and project management skills . Must have good people skills and the ability to interact and communicate effectively, orally and in writing, across all levels . Experience with digital environment and related regulatory aspects (eg Instant messaging in particular) . Experience working successfully in a global, multicultural organization . Collaborative in nature: a team player who is experienced in developing very strong relationships with internal and external stakeholders, and can successfully work independently . Proven ability to work effectively across functions . Proven ability to build a strong partnership and trust with partners and management within an organization . Strong organization skills . Fluent written and spoken English

Helpdesk / Service Desk Analyst\n\nLocation: Barnet\nFull-Time | Permanent\nSalary: £30,000 – £35,000 per year\n\nWe are looking for a reliable and customer-focused Helpdesk / Service Desk Analyst to join a busy support team. This is a key role, acting as the first point of contact for internal users and clients, helping resolve technical issues and ensuring smooth operations across the business.\n\nThe Role\n\nAs a Helpdesk Analyst, you will provide frontline support for IT and technical enquiries. You will log, monitor, and resolve requests and incidents, escalating where necessary, and ensuring high levels of customer satisfaction. The ideal candidate will be organised, communicative, and confident working in a fast-paced environment.\n\nKey Responsibilities\n\n * \n\n Act as the first point of contact for helpdesk enquiries via phone, email, or ticketing systems\n\n * \n\n Log, manage, and progress incoming support requests and incidents in line with agreed service levels\n\n * \n\n Troubleshoot and resolve basic technical issues, escalating more complex problems as needed\n\n * \n\n Provide excellent customer service, keeping users informed of progress and outcomes\n\n * \n\n Maintain accurate records of support activity and resolutions\n\n * \n\n Support users with software, hardware, and system access issues\n\n * \n\n Assist with routine system monitoring and reporting\n\n * \n\n Follow helpdesk processes and procedures to ensure consistency and quality\n\nSkills & Experience Required\n\n * \n\n Previous experience in a helpdesk, support, or technical support role\n\n * \n\n Strong communication and interpersonal skills\n\n * \n\n Ability to work methodically and prioritise multiple tasks\n\n * \n\n Good problem-solving skills with a customer-focused mindset\n\n * \n\n Comfortable using ticketing systems and basic IT tools\n\n * \n\n Confident working independently and as part of a team\n\nDesirable (but not essential):\n\n * \n\n Experience with CRM, CAFM, or service management systems\n\n * \n\n Basic IT knowledge (software troubleshooting, user account management, etc.)\n\nPersonal Attributes\n\n * \n\n Professional and friendly manner\n\n * \n\n Patient and helpful when dealing with enquiries\n\n * \n\n Organised with strong attention to detail\n\n * \n\n Willingness to learn and develop new skills\n\nWhat’s on Offer\n\n * \n\n £30,000 – £35,000 per year\n\n * \n\n Supportive and collaborative team environment\n\n * \n\n Opportunities for training and career progression\n\n * \n\n A role with real impact in helping users get the most from their systems\n\nDue to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.\n\nNouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Network Engineer - Zscaler London Competitive + bonus + benefits We’re seeking a highly motivated Network Engineer to join a financial services organisation operating in a secure, high-availability, enterprise environment. This role is ideal for a networking professional with a strong foundation in core infrastructure and hands-on, production experience with Zscaler as a key component of a Zero Trust / SASE strategy. You’ll play a critical role in maintaining and enhancing a modern network architecture that supports a fast-paced, globally distributed business. Key Responsibilities: • Support, configure, and maintain enterprise network infrastructure, including routers, switches, firewalls, VPNs, and cloud-based network services, • Administer and support Zscaler as a core security platform, ensuring secure access and alignment with Zero Trust principles, • Monitor network performance and availability; diagnose and resolve issues to ensure optimal uptime, • Assist with the design and implementation of secure, scalable network solutions, • Collaborate with infrastructure, security, and business teams to resolve incidents and support initiatives, • Maintain accurate documentation for network configurations, processes, and incident resolutions, • Participate in an on-call rotation and respond to network incidents as required Key Requirements: • Proven experience as a Network Engineer within financial services or a similarly regulated, security-focused environment, • Strong hands-on experience with Zscaler, supporting Zero Trust and SASE architectures, • Solid understanding of networking fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VLANs, and network security principles, • Experience with Cisco and Meraki technologies, or similar, • Hands-on experience with Palo Alto firewalls, or similar, • Strong troubleshooting skills with the ability to quickly isolate and resolve network issues, • Familiarity with network monitoring tools and ticketing systems, • Clear written and verbal communication skills, able to explain technical concepts to both technical and non-technical audiences Why Join This is an opportunity to work in a high-performance financial services environment where network security, reliability, and modern Zero Trust architecture are mission-critical. You’ll have meaningful ownership, exposure to enterprise-scale systems, and the chance to work with leading-edge security technologies.

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen to a global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams. The Opportunity The Sales Development Representative (SDR) plays a key role in accelerating Dixa's growth by identifying, engaging, and qualifying potential customers. Working closely with an assigned Account Executive, the SDR is the first point of contact for prospective customers - uncovering their challenges, communicating Dixa's value, and building a robust pipeline of qualified opportunities. This role is an excellent entry point into a career in consultative sales, with clear opportunities for growth and progression within Dixa's commercial organisation. Professional Qualifications • Full professional proficiency in English and German, with excellent written and verbal communication skills., • Prior experience in a sales, customer-facing, or outbound prospecting role is advantageous but not required., • Familiarity with CRM systems and sales prospecting tools (e.g. Salesforce, LinkedIn Sales Navigator, Outreach) is a plus., • An understanding of or genuine interest in the customer service and CRM industry. Personal Qualifications • Self-motivated and results-oriented, with a drive to meet and exceed targets consistently., • Passionate about building a career in consultative sales and eager to learn and develop quickly., • Strong communicator who can engage prospects confidently and handle objections with professionalism., • Organised and detail-oriented, able to manage a high volume of outreach activity while keeping CRM records accurate., • Collaborative team player who also thrives working independently to achieve individual goals., • Curious and commercially aware, staying informed about market trends and the competitive landscape. What Success Looks Like Your impact will be measured across three core areas: 🎯 Pipeline Generation - Hit and exceed outbound sourced pipeline targets, build a robust qualified pipeline for your Account Executive, and deliver high-quality, pre-qualified meetings with key decision-makers that convert to closed deals. 🤝 Prospect Engagement - Execute multi-channel outreach across phone, email, LinkedIn, and events, nurture long-term relationships with prospects and past opportunities, and handle objections confidently to keep deals moving forward. 📊 Process & Craft - Maintain accurate CRM and sales engagement records, leverage AI tools to personalise outreach at scale without losing the human touch, and continuously sharpen your market expertise to become a genuine authority in the customer service and CRM space. What We Offer • Competitive base salary + variable compensation and 5% pension on top, • Budget for partner events and professional development, • 25 days’ paid annual leave + 5 Dixa Wellbeing days for recharging, • Private health insurance, • Generous paid parental leave for work-life balance, • Lunch allowance

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.

Well Established Tour operator with a large foothold in the B2B travel market are seeking an experienced Ticketing manager to join their Business in Southwest London. Working office based you will manage a small team of ticketing consultants as well as build commercial relationships with supplier pa

Senior business travel consultants skills required. Senior Business travel consultant experience is a must, ideally dealing with high touch, VIP clients -Very strong knowledge of Amadeus ideally but they will cross train for the right candidiasis-Strong ticketing experience experience ide

Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines. Mandarin speaking Airline Reserevations Consultant needed !!. In this role, you will be responsible for reservation sales, ticketing and reporting services for the airline's clien

This is a pivotal role with the Travel Ticketing Manager being responsible for day to day management of the ticketing team, as well as building relationships with GDS providers, and driving the aviation business forward. Candidates must have previous ticketing management experience with working know

Reservations and ticketing's duties. Reservations and ticketing's agents skills required. Reservations and ticketing agent.

We’re looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either their West London, or Birmingham office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include

This prestige business travel company are recruiting in their Event Travel Management US team for an experienced Group Travel Manager who's experienced with a GDS ( Sabre), making group and individual multiple bookings and fares and ticketing. Group Travel Manager - Events, Skills Required

This role is ideal for a commercially minded marketing professional with experience in marketing ticketed live events. Proven experience in marketing within a live music venue, promoter, festival, theatre, or similar ticketed events environment. Join a vibrant live music venue and restaurant, as our

Reservations & Ticketing Agent (Mandarin Speaking)Central London – Office Based If you enjoy the pace of airline reservations, love getting fares right the first time, and want to work for a global travel company supporting a major international airline client, this could be a great next

Ecommerce Executive - ContractBeauty and Fragrance Brand£200-£250 per day - Outside IR35London - 3 days in office This is a hands-on Ecommerce Executive contract where you will help stabilise and accelerate a busy trading and project roadmap. You will work across multiple markets, supporting key site activity and ensuring products, promotions, and content go live accurately and on time. The Company They are a fast-paced beauty and fragrance brand operating across UK and international markets, with a strong focus on digital trading and customer experience. Their ecommerce team is lean and collaborative, partnering closely with development, customer service, and wider stakeholders to deliver high-quality site updates. With several major initiatives landing over the coming months, they need immediate contract support to keep momentum across BAU and project work. The Role and Deliverables • Build, QA, and launch on-site promotions in the ecommerce back office, ensuring correct setup and customer journey flow., • Maintain and update site content and product pages, including assets, copy, pricing checks, and categorisation across multiple markets., • Support product contribution for new launches and range changes, ensuring SKUs are live with accurate imagery, content, and data., • Deliver regular site walks to check accuracy across navigation, merchandising, and checkout journeys, addressing issues quickly., • Manage tickets end-to-end with the development team, raising, testing, and resolving site issues efficiently., • Strong ecommerce operations experience contributing products and content within a website back office., • Proven ability to build and test promotions, and to QA onsite experiences end-to-end., • Confidence managing SKUs, pricing, imagery, and categorisation, with a strong eye for detail., • Experience working with ticketing workflows and cross-functional teams, including developers and customer service., • Familiarity with SAP Commerce Cloud (Hybris) is a significant advantage, and SmartEdit experience is highly desirable., • Working knowledge of tools such as SAP and JIRA is beneficial, and Google Analytics exposure is a plus. Apply now with your CV to be considered for this immediate-start Ecommerce Executive contract supporting a global ecommerce team in London.

We have a fabulous opportunity for an experienced Ticketing Manager from a Tour Operator background to join an established, successful South London based Travel Company.

Calling all Travel Consultants with a passion for the music industry – we have the most amazing opportunity for you! We are currently recruiting for an exceptional Travel Consultant to work on the travel arrangements for some of the most prestigious names in the music industry. This is a HOME BASED role for those who enjoy their specialist knowledge of the travel sector being appreciated and valued by both management and clients. Your main duties will be liaising with hotels, airlines, Tour Managers and PA’s to put together an itinerary of travel for upcoming tours across the UK, Europe and Worldwide. You may have months to arrange it, you may have weeks – that’s why your expertise is so valuable in this ever changing industry and you'll thrive on the challenges this role presents. The Travel Consultant we’re looking to speak to will have: • Experience working as a Travel Consultant, ideally you'll have worked within the music/entertainment or VIP areas of travel before but if not, strong corporate or tailor made experience is essential., • Project management skills – your work will consist of handling mini “projects” and you will be required to see your tours through from start to end, • Excellent GDS skills - Sabre is a strong preference, • Group ticketing experience In return you’ll be working for a dedicated, boutique agency who have carved out their name in the entertainment industry. This isn’t like any company you may have worked for before, they value each staff member as individuals and support them both personally and professionally. • Excellent financial package, • Full management support and constant development of your skills, • Flexibility and understanding, • Monthly team meet ups, • 25 days annual leave

We’re looking for an experienced Ticketing & Aviation Manager for a super opportunity with a leading Tour Operator, based from either their West London, or Birmingham office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include

Well Established Tour operator with a large foothold in the B2B travel market are seeking an experienced Ticketing manager to join their Business in Southwest London. Working office based you will manage a small team of ticketing consultants as well as build commercial relationships with supplier pa

Healthcare Travel Team Lead Are you an experienced Business Travel Manager or a Team Lead with experience within corporate travel, looking for your next challenge? Do you have any experience managing Pharmaceutical or Healthcare accounts? Do you have hands-on experience with Sabre for ticketing,

As Digital Marketing Manager, you will be responsible for driving digital performance and innovation, managing the relationships with their digital marketing and web agencies, , optimise digital and media spend, maximise ROI on digital spend, work closely with Ventrata their ticketing system and lea

We are seeking a Travel Trade & Ticketing Manager who will work with the travel trade, hotel concierge, on line travel and international travel industry. As Travel Trade & Ticketing Manager you must have experience of selling a UK tourism product to the travel trade, have experience of attending ove

Retentions Advisor We are currently recruiting for a Retention Advisor to join a growing and customer-focused organisation within a fast-paced service environment. This is a fantastic opportunity for someone passionate about customer experience and relationship management to play a key role in retaining and supporting an established customer base. As a Retention Advisor, you will act as a primary point of contact for customers with contract-related queries, delivering an exceptional service experience at every interaction. You’ll work closely with the Customer Service Manager to enhance customer satisfaction, strengthen loyalty, and protect ongoing revenue through proactive support and engagement. Key Responsibilities * Deliver a high-quality, engaging customer service experience across all touchpoints * Manage inbound and outbound customer calls, handling queries with professionalism and efficiency * Take ownership of contract-related requests including renewals, upgrades, add-ons, and service changes * Identify opportunities to retain customers and support upselling where appropriate * Manage and resolve customer queries via ticketing systems in a timely manner * Maintain strong product and service knowledge to support customers effectively * Coordinate customer requirements to ensure a smooth and seamless service journey * Build strong relationships with internal teams to deliver the best out...