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Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical Cover, • Competitive Pension, • Access to financial advisors for budget and retirement planning, • Crewmember Assistance Program Perks & Rewards for Restaurant Managers: • Bi-Weekly Pay available, • Competitive pay + monthly bonus, • 28 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Employee Discount Programs Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in all Restaurant zones during a shift, • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs Crewmembers during a shift, • Provides exemplary customer service, • Utilises reward and recognition programmes for the Crewmembers in the Restaurant, • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the Restaurant and ensures the facility is in good working order, • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognise problems, set goals, execute and convert plans into action to solve problems, • Knowledge and skills in staffing, scheduling, people and cost management, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, • Must be 18 years of age or older, • GCSEs or equivalent preferred Additional Information _ Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting, • Ensures overall restaurant compliance to company standards, policies and laws, • Hires and terminates management-level crewmembers including status change and payroll process, • Creates crewmember work and training schedules, • Develops management-level crewmembers including performance management, • Acts as manager on duty, opens and closes the restaurant, manages cash handling, • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance, • General to the role:, • Enforces Raising Cane’s policies and standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift and provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Achieves and maintains training restaurant status, • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics, • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, create plans and convert plans into action to solve problems, • Able to measure performance, subjectively and objectively with a high level of emotional intelligence, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant, • 5+ years of restaurant or retail management experience, • New restaurant opening and local restaurant marketing experience preferred, • GCSEs or equivalent required, some tertiary education preferred, • Possess a valid UK driver’s license Additional Information All your information will be kept confidential according to EEO guidelines. _ Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships. Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business strategy and assets. Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business. Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines. Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally. Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients. Business development and broader team management to deliver assignments. Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering. Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches. Take the lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. The right person will have a number of years of substantial experience of VAT advisory work in the Financial Services sector. Proven track record of building business and leading teams. Good understanding of the industry, key sector trends and the key players in the market. Excellent written and oral presentation skills. Demonstrable project management skills and ability to work toward demanding timetables. Track record of building enduring relationships with clients through repeat work CTA qualified (or equivalent). Ready to grow, belong, and impact? Apply now and join us at Forvis Mazars! At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We’re expanding our Equity Reward offering in London and are looking for an ambitious Senior Manager or Associate Director ready to step into a Director-level role. This is a high-impact opportunity to shape the strategy, grow a market-leading client portfolio, and lead complex equity reward engagements—while developing a talented team around you. Lead growth in London: set direction for our Equity Reward advisory and compliance offering and help elevate our market presence. Win and deliver work: identify, pursue and convert high-value opportunities, leveraging your network and commercial instincts. Advise at senior level: provide strategic, technically robust advice on share schemes, LTIPs and tax-efficient equity structures. Own key client relationships: deliver an exceptional client experience, combining responsiveness with strong commercial insight. Drive portfolio performance: support pricing, proposal development, negotiation, WIP management and profitability. Collaborate across the firm: work closely with Global Employer Solutions, Tax and specialist teams (e.g., Valuations, M&A, Company Secretarial, Payroll) to deliver integrated solutions. Lead and develop people: coach and mentor Managers/Associate Directors; build capability and strengthen technical excellence and innovation. ACA / CTA qualified (or equivalent), or a qualified lawyer, with strong equity reward experience. Track record delivering complex equity reward engagements and advising senior stakeholders. Strong business development capability: able to originate opportunities and convert them into sustainable client relationships. Confidence operating in a fast-paced London market, managing multiple priorities and deadlines. Experience advising listed companies is advantageous. Ready to grow, belong, and impact? Apply now and join us at Forvis Mazars! At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. #LI-DNP The Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function and the Director of Audit Technology Support and Implementation. The role focuses on coordinating support activity across onshore and offshore teams, managing demand from audit teams, and ensuring issues are resolved effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt and use technology in practice, while ensuring the support model remains scalable, controlled, and continuously improving. · Oversee the day-to-day delivery of support across all ATTs, ensuring tickets are managed effectively and resolved within agreed service levels. · Monitor incoming support demand and ensure appropriate triage, prioritisation and allocation of work across the support team. · Act as the primary escalation point for complex issues, service risks and operational challenges, ensuring timely and effective resolution. · Coordinate workload across onshore and offshore teams, ensuring effective utilisation of resources and alignment to demand. · Work closely with Assistant Managers to oversee offshore delivery, ensuring quality, consistency and accuracy of responses provided to audit teams. · Track and monitor support performance metrics, including ticket volumes, response times, resolution times and recurring issues. · Provide structured, timely communication and regular reporting to Director of Audit Technology Support and Implementation on service performance, emerging risks, and key trends impacting ATT usage and adoption. · Liaise with internal teams including Transformation, Data Analytics, IT and Methodology to coordinate issue resolution and support requirements. · Manage relationships with third-party vendors and support providers, ensuring effective escalation and resolution of external issues. · Ensure consistent and practical communication with audit teams, providing updates on issue status, timelines and resolutions where required. · Identify recurring issues and root causes, driving actions to reduce repeat queries and improve overall service efficiency. · Support the development and maintenance of knowledge bases, FAQs and standard guidance to improve user self-service capability. · Drive continuous improvement in support processes, workflows and operating model, ensuring scalability as ATT adoption grows. · Support onboarding of new ATTs into the support model, ensuring readiness, documentation and clear processes are in place. · Support ATT implementation and rollout activity, ensuring alignment between deployment and ongoing support requirements. · Contribute feedback into product and tool development based on user issues and support trends. · Support delivery of training, drop-in sessions and guidance to improve user adoption and confidence. · Assist in defining and refining service levels, support processes and operating frameworks for new tools. · Contribute to broader Transformation initiatives where support insights can enhance delivery or outcomes. · Strong experience within audit, audit support or technology-enabled audit environments. · Experience managing operational processes, support functions or service delivery models. · Strong organisational skills with the ability to manage competing priorities and high volumes of work. · Experience coordinating teams across multiple roles and locations, including offshore resource. · Strong stakeholder management skills with the ability to engage across audit, technical and operational teams. · Ability to manage and resolve complex issues, balancing technical and user considerations. · Excellent communication skills, with the ability to translate complex issues into clear and practical messaging. · Strong attention to detail and commitment to quality and consistency in service delivery. · Data-driven mindset, with the ability to interpret performance metrics and drive improvement actions. · Experience supporting audit technology, data analytics solutions or digital tools. · Understanding of audit methodology and audit workflows. · Experience working with ticketing systems or structured support environments. · Exposure to third-party vendor management and supplier relationships. · Experience driving process improvement or operational transformation initiatives. At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Company Description Initial hiring pay range (based on location, experience, etc.): £17+/hour + bonus scheme At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical Cover, • Competitive Pension, • Access to financial advisors for budget and retirement planning, • Crewmember Assistance Program Perks & Rewards for Restaurant Managers: • Bi-Weekly Pay available, • Competitive pay + monthly bonus, • 28 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Employee Discount Programs Job Description Your Role at Raising Cane’s: The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. Your Impact and Responsibilities: • Purpose of the position:, • Executes Restaurant operations functions, • Acts as manager on duty and opens and closes the Restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys Crewmembers during a shift, • Provides exemplary customer service, • Utilises reward and recognition program for the Crewmembers in the Restaurant, • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the Restaurant and ensures the facility is in good working order, • Completes other duties as assigned Essential Functions: • The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly, • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour, • Maintain a clean, safe Restaurant while following all food safety and company procedures, • Lead by example and uphold the standards of Raising Cane’s at all times., • Demonstrates a ‘can do’ approach and coaches others to perform to their best ability. Qualifications Required Qualifications: • Must be 18 years of age or older, • GCSEs or equivalent required, • 3+ years of Restaurant or retail management experience, • Must complete all required Raising Cane’s company training programs, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills, • Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly Additional Information _ Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Hires and terminates all hourly, non-management crewmembers, • Owns the onboarding, status change and payroll process for all hourly crewmembers, • Creates crewmember work and training schedules, • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks), • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • 3+ years of restaurant or retail management experience, • New restaurant opening experience preferred, • GCSEs or equivalent required, some tertiary education preferred, • Possess a valid UK driver’s license Additional Information All your information will be kept confidential according to EEO guidelines. _ Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Job Description: FM, a leading mutual insurance company established nearly two centuries ago, is dedicated to property risk management and resilience for its policyholder-owners—many of the world’s largest organizations, including one in four Fortune 500 companies. Our mission combines scientific research, engineering expertise, and insurance protection to help clients prevent property loss and maintain business continuity through cost-effective risk management strategies. Are you ready for an exciting opportunity? International Sales has an opening for a Business Development Executive I Specialty to be based either in our Paris office, Frankfurt office or London office. The Business Development Executive I Specialty (BDE I Specialty), is a developmental sales role, focused on building skills and experience needed to become a successful Business Development Executive. The role develops core sales practices, market and industry knowledge, broker relationships, and understanding of the FM product, value proposition, and internal processes while also being expected to produce through guided prospecting and client development activity. Learning progress, preparation quality, activity completion, production contribution, and readiness for increased sales responsibility are key expectations of the role. To support the continued business growth of our Specialty Industries in EMEA, we seek a highly motivated and driven individual to be part of the New Business Development team. Reporting to our Staff VP, Global Sales, EMEA and APAC. This individual will be responsible for growing the Specialty Industries book including Chemical, Renewables and Forest Products business. Responsibilities Include: • New business contribution: Contribute to new business objectives through guided prospecting, outreach, follow-up, and coordination of required sales activities through completion., • Support prospect strategy and planning: Research prospects, prepare call plans, support outreach, and contribute to sales strategy discussions while learning and practicing how opportunities are qualified, positioned, and advanced., • Proposal exposure and support: Support proposal preparation and related prospect materials while learning how client needs, value proposition, risk improvement actions, and solution positioning are reflected in the sales process., • Pipeline exposure and activity management: Maintain prospect information, track sales activity and follow-up, and help move early-stage opportunities through the sales funnel while working with sales leadership, underwriting, engineering, and client service partners., • Develop technical and commercial knowledge: Proactively address knowledge gaps related to FM's products, value proposition, underwriting, engineering, and internal sales processes. Qualifications:, • Bachelor's degree and/or related experience; CPCU or ACII qualification, or an advanced degree in business, marketing, or engineering, is desirable, or equivalent experience.·, • A minimum of two years of insurance industry experience in a client-facing or consultative role, such as consultant engineering, client service, underwriting, sales support, or a related area.·, • Strong written and verbal communication skills, with the ability to prepare clear follow-up, meeting notes, and prospect materials.·, • Learning agility and curiosity to build knowledge of commercial property insurance, HPR engineering, broker relationships, and the sales process.·, • Foundational relationship-building skills with prospects, brokers, clients, and internal partners.·, • Ability to stay organized, manage follow-up, maintain accurate prospect information, and support pipeline activity.·, • Developing consultative sales, prospecting, presentation, and negotiation skills.·, • Ability to effectively use Microsoft Office, Copilot/AI-enabled tools, internet research, and internal resources to support sales preparation, prospecting, and continuous learning.·, • Fluent in English and at least one other European language depending on location (French or German); other additional European languages are a plus.·, • Ability to travel up to 50% within the sales territory in Europe, and elsewhere, as needed. In return, you will receive a competitive salary and benefits package which includes: • Final Salary Pension Scheme, • Private medical insurance contribution, • Incentive Plan, • Fitness Reimbursement Plan, • 2 Global Well-being days per annum, • Annual Volunteer Day, • Emotional well-being and mental health assistance programme FM is a people-driven business. It is our ability to harness the power of our diversity that allows us to create the unique, world-class services we’re known for. We’re committed to attracting a talented and diverse workforce and fostering a culture of inclusion that allows diversity to thrive and seed innovation.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Digital assets in the UK are entering a more practical phase, moving beyond pilots towards real products, operating models and market infrastructure. That shift is creating important strategic choices for financial institutions across banking, markets, payments, wealth and asset management. It’s creating phenomenal market momentum and transformation potential. Within EY’s Financial Services Risk Consulting team, we’re looking to expand our team to help clients navigate this transition and turn momentum into tangible outcomes. You will contribute to the delivery of high profile and complex risk engagements across a wide range of financial services clients. The opportunity We are seeking a high-performing Senior Consultant to join our Non-Financial Risk Consulting team, with a focus on digital assets within Wealth and Asset Management. This role will support clients in navigating the evolving digital asset landscape, helping them design and implement robust risk and control frameworks across emerging products and services. You will work at the intersection of innovation and risk, advising clients on governance, regulatory compliance, and operational resilience across digital asset ecosystems. Your key responsibilities Your contribution will play a significant part in helping our clients deliver successful results covering a range of risk projects. There are multiple aspects to the role: • Advise clients on non-financial risk frameworks for digital assets, including governance, risk taxonomies, and control environments., • Support the design and implementation of risk and control frameworks across digital asset lifecycle processes (issuance, trading, custody, settlement, and reporting) with a specific focus on distribution, product governance and fund operations., • Assess and enhance digital asset process flows, identifying key risks and defining indicative controls., • Evaluate and map client journeys across digital asset use cases, such as:, • Tokenisation of assets and funds, • Investing in digital assets and cryptocurrencies, • Stablecoin payments and settlements, • Advise on operating models and target control environments for digital asset use cases for wealth and asset managers., • Conduct risk assessments across different participants (e.g., asset manager vs. transfer agent vs. custodian), highlighting how risks and controls vary., • Support clients in interpreting and implementing global regulatory requirements related to digital assets., • Collaborate with cross-functional teams (technology, regulatory, compliance) to deliver holistic client solutions. Skills and attributes for success You will bring a passion for delivering an exceptional client service experience. You have a collaborative mind-set. You will be outcome focused, but also intellectually curious with a creative approach to problem solving. You have excellent written, listening and verbal communication skills and a track record of building and maintaining relationships with stakeholders. You bring strong analytical skills and are confident in tackling new topics. To qualify for the role you must have • Strong wealth/asset management knowledge (inc. buy/sell-side processes), • Strong understanding of the digital assets ecosystem, including:, • Cryptocurrencies, stablecoins, and tokenised assets, • Blockchain fundamentals and distributed ledger technologies, • Experience designing or assessing risk taxonomies and control frameworks for digital assets, • Knowledge of end-to-end digital asset process flows, including:, • Trading and execution, • Custody and wallet management, • Settlement and reconciliation, • Lifecycle management, • Understanding of key risks (operational, technology, fraud, regulatory, market, liquidity) and associated controls, • Experience mapping and analysing client journeys and operating models in financial services, • Familiarity with global digital asset regulations and frameworks, including:, • UK FSMA 2023 and FCA guidance, • GENIUS Act (or equivalent emerging US regulatory frameworks), • HKMA guidance on virtual assets, • MiCA (Markets in Crypto-Assets Regulation), • Other relevant regional and global regulatory developments, • Ability to translate regulatory expectations into practical control and governance solutions Ideally, you’ll also have • Experience in Wealth & Asset Management, Capital Markets, or Banking, • Prior consulting experience in risk, compliance, or digital transformation, • Exposure to digital asset platforms, exchanges, custodians, or fintechs, • Strong stakeholder management and communication skills, • A constructive and action-oriented approach, • A self-starting attitude with the ability to think and act quickly, • Experience of operating in a project-based environment What we look for We are seeking risk professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses. We are looking for a proactive problem solver with: • Strong analytical capabilities, • An ability to operate in ambiguous and rapidly evolving environments, • Commercial awareness and the ability to link risk insights to business value, • A passion for innovation in financial services and digital assets What we offer We offer an attractive remuneration package where you’ll be rewarded for your performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next., • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way., • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs., • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Location: London, UK (Hybrid) Level: Senior Manager Practice: AI & Data Shape the Future of Data and AI with Snowflake This is a client-facing leadership role for someone who can work directly with senior business and technology stakeholders to identify high-value business problems, shape Snowflake-based AI and data solutions, and lead delivery teams to build scalable outcomes. You will combine deep expertise in the Snowflake AI Data Cloud, Snowflake Cortex AI, Cortex Agents, Cortex Analyst, Snowpark, Snowflake data engineering, governance, secure data sharing and modern cloud data architecture with a strong consulting and commercial mindset. Snowflake is increasingly positioning Cortex AI as a way to build AI-powered analytics, work with structured and unstructured data, orchestrate data agents and keep AI close to governed enterprise data. Snowflake has also announced expanded capabilities across Snowflake Intelligence and Cortex Code to support agentic enterprise workflows and governed AI development We are looking for an exceptional Senior Manager – Snowflake AI & Data Consulting Lead to help accelerate our Snowflake Alliance and lead the next wave of data and AI transformation for our clients. This is a leadership role at the intersection of consulting, technology, innovation, and strategic alliances. You will combine deep expertise across the Snowflake ecosystem—including Snowflake Data Cloud, Cortex AI, Snowpark, Native Apps, Data Sharing, Data Engineering, AI/ML, and Modern Data Platforms—with a strong consulting mindset to help clients modernize data estates, unlock AI-driven insights, and deliver measurable business outcomes. As a key leader within our AI & Data Practice, you will work closely with Snowflake, EY’s Snowflake practice, client executives, and sector teams to develop market-leading propositions, shape strategic opportunities, build high-performing teams, and deliver transformative data and AI programs powered by Snowflake. The Opportunity The convergence of cloud data platforms and AI is creating unprecedented opportunities for organizations to transform decision-making, accelerate innovation, and generate new sources of value. As a Senior Manager, you will be responsible for scaling our Snowflake Data and AI business, helping clients move from fragmented data environments to intelligent, AI-powered enterprises. You will act as a trusted advisor to senior client stakeholders, lead solution shaping, support business development activities, cultivate our relationship with Snowflake, and develop a team of architects and engineers capable of delivering world-class data and AI solutions. This is a role for someone who is equally comfortable in a technology solution workshop, executive boardroom discussion, sales pursuit, or delivery governance meeting. Key Responsibilities Client Advisory & Solution Shaping • Engage with senior business and technology stakeholders to identify business problems and value pools, translate business needs into Snowflake-led solution designs, build prototypes and proof points., • Shape end-to-end solutions leveraging: - Snowflake Data Cloud, Cortex AI, Snowpark, Snowflake Native Applications, Modern Data Platforms etc Team Leadership & Delivery • Build, lead, upskill and mentor a high-performing team of Snowflake engineers, and consultants., • Land into a client environment, decode the business pain, build a prototype or solution narrative, align stakeholders, create a commercial case, and then mobilise delivery with a team of Snowflake trained experts, • Ensure successful delivery of complex Snowflake transformations, including:, • Data Platform Modernisation, • Cloud Migration, • Data Products, • AI and Generative AI Solutions, • Data Governance and Operating Models, • Provide oversight for solution governance, architecture reviews, and key design decisions. Alliance Leadership • Work closely with Snowflake alliance leadership to identify and execute joint go-to-market opportunities., • Collaborate on co-selling opportunities, innovation workshops, industry campaigns, and executive events., • Act as an ambassador for the firm's AI & Data capabilities across the Snowflake ecosystem. Sales & Growth • Work closely with account leaders, sector leaders, and other practice leaders to develop a strong Snowflake opportunity pipeline., • Develop differentiated propositions that combine deep industry expertise with Snowflake technology capabilities and contribute directly to revenue growth and sales targets across AI & Data services. What Success Looks Like The successful candidate will: • Become a recognised Snowflake AI and Data leader internally and externally., • Shape and close strategic Snowflake-led opportunities and create a sustainable and growing pipeline of transformation programmes that contribute significantly to AI & Data practice growth., • Establish a leading Snowflake capability recognised for technical excellence and innovation., • Translate business challenges into practical, scalable Snowflake-powered solutions., • Increase joint pipeline, co-sell activity, and strategic engagement with Snowflake. Skills & Experience Essential • Extensive experience in consulting, technology advisory, or data transformation roles, • Deep expertise across the Snowflake ecosystem., • Strong understanding of:, • Snowflake Data Cloud, • Snowpark, • Cortex AI, • Data Engineering & Analytics, • AI and Generative AI, • Modern Data Architectures, • Proven track record of shaping and selling large-scale data and technology transformation programmes., • Experience leading multidisciplinary teams of architects, engineers, consultants, and delivery professionals., • Strong stakeholder management and executive communication skills., • Commercial mindset with experience supporting sales, pipeline development, and revenue growth., • Demonstrated ability to coach, mentor, and develop high-performing teams. Desirable • Experience working directly with Snowflake account teams and alliance organisations., • Advanced level certifications in Snowflake products and solutions, • Experience in industry-led digital transformation programmes., • Knowledge of Responsible AI, AI governance, and enterprise adoption frameworks, • Commercially astute and growth oriented mindset. If you are passionate about building teams, shaping transformative client solutions, and creating market-leading AI capabilities powered by Snowflake, we would love to hear from you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Senior Executive (Manager) - Operational Strategy - Strategy and Execution - EY-Parthenon At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity At EY-Parthenon (EY-P), our unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. The Operational Strategy practice within EY-Parthenon provides clients with pragmatic, results-oriented solutions that drive efficiency and performance improvement, helping solve their most significant financial and operational challenges. We develop strategies that optimise operations and enhance overall business value, leveraging deep sector and functional expertise, including: • Cost Transformation including use of ‘Zero based principles’, • Turnaround and Operational Restructuring, • Supply Chain, Manufacturing & Procurement Strategies & Optimisation, • Supply Chain, Manufacturing & Procurement Optimisation in a deal context, • Transaction Value Creation, e.g. Carve-outs and Integrations Our teams work closely with executive leadership across industries to identify opportunities for improvement, implement best practices, and ensure sustainable growth. Key responsibilities You'll advise clients across a variety of sectors, supporting key decision makers in developing and implementing strategic transformations. You will be expected to take a leading role on the ground with clients, working as a credible and visible member of joint EY-client teams. Depending on the size and type of project, you may be part of a large project team or lead on a workstream, with all the support you need from peers and senior team members to help you learn and flourish in these roles. Given the client-facing nature of the role, strong interpersonal and communication skills are essential to effectively engage with clients and pragmatically address their needs. We also expect Senior Executives to play a supporting role in new business development efforts by qualifying targets, supporting on pitches/pursuits and preparing compelling go-to-market collateral. We expect you to establish, maintain and strengthen internal and external relationships to help build the profile of our team. As an important member of a small and growing team, you would be expected to support in practical efforts to grow the practice, and in the coaching and counselling of junior team members to help them develop. Skills and attributes for success • Project Management – be part of project teams comprising EY-P colleagues and (potentially) client team members. Help the team drive progress at pace, through for example action tracking, development of project plans, cost/benefit analysis. Contribute to Engagement Management responsibilities including project commercials and risk management., • Financial Analysis – Review/analyse financial information and scenario modelling to support decision making and execution., • Business and Commercially Driven – working in a fast-paced, exciting environment with strong business acumen to really help add value to our clients., • Value Creation: Ability to identify the key strategic priorities / challenges, and pragmatically develop solutions or actions to address., • Presentation & Report Writing – Demonstrate ability to produce clear, concise Board-ready presentations that communicate a clear and compelling narrative., • Business Development - assist in aspects of business origination, including pitches and presentations. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work., • Learning - Develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences., • Stakeholder management and communication - Effectively engage and manage stakeholders by tailoring communication to influence, align, and drive outcomes. Builds trust through clear, concise, and proactive updates., • Role Model - Act as a role model and support the development and coaching of junior team members. To qualify for the role you must have: Specialism / experience in at least three of these areas: • Professional services / consulting, • Operational Strategy: experience in cost transformation, zero based budgeting, turnaround and/or operational restructuring (cross-sector), • Functional Specialism: experience of one or more core operational functions – supply chain, manufacturing or procurement (cross-sector), • Value creation in transactions, including carve outs/separations or integrations, • Strong analytical skills, with the ability to link operational analysis to financial statements, and understand the implications of findings to client strategy Ideally, you’ll also have • Experience in building strong working relationships with senior clients, including influence, advice and support to key decision makers., • Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment, • A track record of successful project delivery in corporate businesses where you are responsible for managing project team members and vendors, • Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership. What we are looking for We are looking for candidates who are highly motivated, driven, and have a passion to be part of a fast-paced, successful advisory team. Being a strong team player is also important as well as someone who is happy to work flexibly over a number of client engagements across the UK and Globally. What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – Databricks AI & Data Client Solutions Lead Location: London, UK (Hybrid) Level: Senior Manager Practice: AI & Data We are looking for an outstanding Senior Manager – Databricks AI & Data Client Solution Lead to help scale our Databricks-led AI and Data business. This role is for someone who can be deployed directly with clients to identify business challenges, shape Databricks-based solutions and lead teams to deliver production-grade data, analytics, AI and GenAI capabilities. This is a leadership role at the intersection of consulting, technology, innovation, and strategic alliances and you will bring deep expertise in the Databricks Data Intelligence Platform, Lakehouse architecture, Delta Lake, Apache Spark, Unity Catalog, MLflow, Mosaic AI, data engineering, machine learning, GenAI and cloud-native delivery. As a key leader within our AI & Data Practice, you will work closely with Databricks, client executives, and sector teams to develop market-leading propositions, shape strategic opportunities, build high-performing teams, and deliver transformative data and AI programs powered by Databricks. The opportunity Clients increasingly need to modernise fragmented data estates, industrialise AI, build trusted data products and operationalise GenAI at scale. As a Senior Manager, you will help clients use Databricks to: • Build modern lakehouse architectures ready for AI, • Industrialise data engineering and ML pipelines., • Build governed data products., • Deliver AI solutions that improve decision-making across business workflows. This is a role for someone who can work from boardroom to engineering squad — shaping the business case, designing the solution and leading delivery Key Responsibilities Client Advisory & Solution Shaping • Engage with senior business and technology stakeholders to identify business problems and value pools, translate business needs into Databricks-led solution designs, build prototypes and proof points., • Shape end-to-end solutions using Databricks Intelligence Platform, Delta Lake, Apache Spark, Unity Catalog, Databricks Workflows, Delta Live Tables / Lakeflow-style pipelines, MLflow, Feature Store, Model Serving and Mosaic AI capabilities. Team Leadership & Delivery • Build, lead, upskill and mentor a high-performing team of Databricks engineers, and consultants., • Land into a client environment, decode the business pain, build a prototype or solution narrative, align stakeholders, create a commercial case, and then mobilise delivery with a team of Databricks trained experts, • Ensure successful delivery of complex Databricks led transformations, including: Data Platform Modernisation, Data Products, AI solutions, Data Governance and Operating Models, • Provide oversight for solution governance, architecture reviews, and key design decisions. Alliance Leadership • Work closely with Databricks alliance leadership to identify and execute joint go-to-market opportunities., • Collaborate on co-selling opportunities, innovation workshops, industry campaigns, and executive events., • Act as an ambassador for the firm's AI & Data capabilities across the Databricks ecosystem. Sales & Growth • Work closely with account leaders, sector leaders, and other practice leaders to develop a strong Databricks opportunity pipeline., • Develop differentiated propositions that combine deep industry expertise with Databricks technology capabilities and contribute directly to revenue growth and sales targets across AI & Data services. What Success Looks Like The successful candidate will: • Become a recognised Databricks AI and Data leader internally and externally., • Shape and close strategic Databricks-led opportunities and create a sustainable and growing pipeline of transformation programmes that contribute significantly to AI & Data practice growth., • Establish a leading Databricks capability recognised for technical excellence and innovation., • Translate business challenges into practical, scalable Databricks-powered solutions., • Increase joint pipeline, co-sell activity, and strategic engagement with Databricks. Skills & Experience Essential • Extensive experience in consulting, technology advisory, or data transformation roles, • Advanced level certifications in Databricks Partner Champion certifications, • Deep expertise across the Databricks ecosystem - Databricks Intelligence Platform, Delta Lake, Apache Spark, Unity Catalog, Databricks Workflows, Delta Live Tables / Lakeflow-style pipelines, MLflow, Feature Store, Model Serving and Mosaic AI capabilities, Genie etc, • Proven track record of shaping and delivering large-scale data and technology transformation programmes., • Experience leading multidisciplinary teams of architects, engineers, consultants, and delivery professionals., • Strong stakeholder management and executive communication skills., • Commercial mindset with experience supporting sales, pipeline development, and revenue growth., • Demonstrated ability to coach, mentor, and develop high-performing teams. Desirable • Experience working directly with Databricks account teams and alliance organisations., • Experience in industry-led digital transformation programmes., • Knowledge of Responsible AI, AI governance, and enterprise adoption frameworks, • Commercially astute and growth oriented mindset. If you are passionate about building teams, shaping transformative client solutions, and creating market-leading AI capabilities powered by Databricks, we would love to hear from you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We believe that culture is a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You’ll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients’ digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we’ll support you in developing your ServiceNow, consultancy, analytical skills – along with relationships that help shape your career. Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform AI, Agents, CMDB / CSDM, IT, HR, Moveworks, CRM, Risk and Security or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities. As a key part of the team you will: • Be empowered to lead a range of projects / initiatives to deliver value and successful outcomes to our customers through the ServiceNow platform., • Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes, • Develop and contribute technically and functionally to solutions and sales, • Lead and support the development team within our customers to allow them to reach potential and ensure they delivery outstanding outcomes and quality experiences, • Set up and lead ways of working to ensure the execution of the development is delivered in a fun, inclusive, positive, and energetic way, • Providing and setting the assurance standards throughout the development lifecycle, • Meet and mange deadlines individually, as part of and / or as the leader of a team, • Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders, • Participate in knowledge sharing and good practice development, working with the UKI, EMEA and Global teams, • Coach and develop others, acting as a positive role model for our people and clients Skills and Attributes for Success • An open, inclusive growth mindset with a passion for collaboration, • A good communicator with the confidence to engage at different levels, • As a leader you’ll be able to build great relationships and create impact with first and last impressions, • You’ll understand there are always ‘naysayers’ and be resilient in the face of challenges – collaborating, seeking support, persuading, and influencing, as well as taking on board genuine concerns, • Self-starting, able to work independently and as part of a team, • Able to adapt and vary approaches, to suit client requirements and cultural considerations, • Our clients are UK and Globally based, so you’ll need to be flexible to travel as and when the work requires To qualify for the role, you must have • Previous technical and architectural experience of ServiceNow, • ServiceNow CMDB / CSDM or ServiceNow Security experience, • A proven track record of implementing ServiceNow, delivering to deadline and milestonesa, • ServiceNow Certified Administrator with ServiceNow CIS in one or more ServiceNow modules, • Demonstrable evidence of delivering real and sustainable ServiceNow solutions, • Some experience of people management and ability to manage different types/groups of stakeholders to build commitment and understanding Ideally, you’ll also have • Relevant professional experience, including for example previous work with a Big 4, global management consultancy firm, niche consultancy or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes, • Experience of Financial Services across Banking, Insurance or Wealth Asset Management, • Experience with broader ServiceNow solutions and / or other SaaS / PaaS tools What we look for We’re interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next., • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way., • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs., • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Senior Executive (Manager) - Procurement, Operational Strategy, Strategy and Execution, EY-Parthenon At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon (EY-P), our unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. The Operational Strategy practice within EY-Parthenon provides clients with pragmatic, results-oriented solutions that drive efficiency and performance improvement, helping solve their most significant financial and operational challenges. We develop strategies and deliver value for clients, that optimise operations and enhance overall business value, leveraging deep sector and functional expertise, including: • Cost transformation, procurement strategies & optimisation, • Transaction value creation, e.g. carve-outs and integrations, • Private Equity procurement value creation pre and post deal, • Contract separation Our teams work closely with executive leadership across industries to identify opportunities for improvement (including quick wins), implement best practices, and ensure sustainable growth. Key responsibilities You'll advise clients across a variety of sectors, supporting key decision makers in developing and implementing strategic transformations. You will be expected to take a leading role on the ground with clients, working as a credible and visible member of joint EY-client teams. Depending on the size and type of project, you may be part of a large project team or lead on a workstream, with all the support you need from peers and senior team members to help you learn and flourish in these roles. Given the client-facing nature of the role, strong interpersonal and communication skills are essential to effectively engage with clients and pragmatically address their needs. We also expect Senior Executives to play a supporting role in new business development efforts by qualifying targets, supporting on pitches/pursuits and preparing compelling go-to-market collateral. We expect you to establish, maintain and strengthen internal and external relationships to help build the profile of our team. As an important member of a small and growing team, you would be expected to support in practical efforts to grow the practice, and in the coaching and counselling of junior team members to help them develop. Skills and attributes for success • Project Management – be part of project teams comprising EY-P colleagues and (potentially) client team members. Help the team drive progress at pace, through for example action tracking, development of project plans, cost/benefit analysis. Contribute to Engagement Management responsibilities including project commercials and risk management., • Financial Analysis – Review/analyse financial information and scenario modelling to support decision making and execution., • Business and Commercially Driven – working in a fast-paced, exciting environment with strong business acumen to really help add value to our clients., • Value Creation: Ability to identify the key strategic priorities / challenges and pragmatically develop solutions or actions to address., • Report Writing – Ability to produce clear, concise and client-ready reports that effectively communicate complex findings and recommendations to senior stakeholders., • Business Development - assist in aspects of business origination, including pitches and presentations. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work., • Learning - Develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences., • Stakeholder management and communication – Ability to effectively engage and manage stakeholders by tailoring communication to influence, align, and drive outcomes. Ability to build trust through clear, concise, and proactive updates., • Role Model - Act as a role model and support the development and coaching of junior team members. To qualify for the role you must have Specialism / experience in: • Professional services / strategy consulting experience, either gained wholly within consulting or through a combination of consulting and industry roles., • Track record of involvement in delivering (cross-sector) for third party spend:, • Opportunity assessments, • Cost reduction delivery programmes, • Strong analytical skills, with the ability to link operational analysis to financial statements and understand the implications of findings to client strategy. Ideally, you’ll also have • Experience across multiple sectors, ideally within one or more of our priority sectors which include Consumer & Retail, Industrials and Energy (including Automotive, Aerospace & Defence, Utilities and Oil & Gas), Life Sciences (including healthcare) and Technology, Media and Telecom (TMT)., • Expertise within multiple categories of spend, across Indirects and Directs, with an understanding of the key cost drivers and levers to deliver value., • Experience in supporting building strong working relationships with senior clients, including influence, advice and support to key decision makers., • Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment., • A track record of involvement in delivering cost transformation with clear, quantified impact, including responsibility for managing project workstreams / teams and vendors., • Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership. What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 15,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Assistant Director (Senior Manager), Operational Due Diligence, Strategy & Execution, EY-Parthenon At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. Your key responsibilities As an Assistant Director within our ODD team, you’d assist in aspects of business origination, including pitches and presentations to potential clients to help sell work, and leading project delivery working with senior client stakeholders within tight timeframes for some of EY’s most demanding clients. As a consultant you’ll advise clients across all sectors, supporting key decision makers in developing and executing strategies for value creation. You would also be expected to contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work. Skills and attributes for success • Industry and functional experience: engineering, supply chain or graduate scheme experience at a large corporate, • Consulting experience: be familiar working in a large-scale consulting environment or industry role where you can demonstrate the ability to perform and summarise analysis into management insights and recommended actions at pace, • Flexibility: be flexible to support on broader Operational and IT work, • Role model: act as a role model and support development of junior team members, coupled with the recruitment and training responsibilities To qualify for the role you must have • Professional services / consulting;, • Transactions: ideally due diligence, carve-out or integrations experience; or, • Deep understanding of one or more core operational functions, • Strong analytical skills, with the ability to link operational analysis to financial statements, and understand the implications of findings to client strategy Ideally, you’ll also have • Experience in building strong working relationships with senior clients, including influence, advice and support to key decision makers, • Experience in supporting sales and business development processes for professional services projects in a large-scale consulting environment, • A track record of successful project delivery in corporate businesses where you are responsible for managing project team members and vendors, • Strong written and verbal communication skills and experience of producing and reviewing high-quality reports, papers, presentations and thought leadership What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – Core Banking Architect Role highlights • Own target‑state designs and domain boundaries for core banking; lead DDD and interoperability., • Balance strategic optioning with hands‑on design governance across multi‑vendor squads., • Build AI‑ready access patterns and safe release governance into architecture. The opportunity At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We help Financial Services clients navigate complex, technology-enabled transformations. If you’re excited by solving hard problems in a fast‑moving environment, this is where your expertise makes a real impact. Role purpose Own the target‑state architecture for core‑banking transformation. Define domain models and contracts, API/event patterns and non‑functional controls so delivery teams can build safely, interoperate reliably and expose data/logic for AI use cases without compromising resilience or compliance. Your key responsibilities • Define target architectures for core and adjacent domains (customer, ledger, lending, treasury) with clear API/event contracts and data responsibilities., • Lead strategic optioning and roadmaps (progressive modernisation vs replacement) with credible delivery pathways., • Govern design quality and NFRs (availability, performance, security, operability); manage design risks and decisions., • Embed AI‑ready patterns (secure data/logic exposure, test harnesses, guardrails for non‑deterministic components)., • Shape and deliver scalable, resilient, end‑to‑end solutions, ensuring designs are fully considered, robust and aligned to agreed architectural standards., • Act as the conduit between business and technology functions; translate outcomes into clear design options and actionable plans., • Provide high‑quality guidance and documentation to enable a rapid, secure path from design to build/run., • Contribute to business development: shape proposals, provide solution credibility in pursuits, and support mobilisation of wins., • Develop people and communities of practice; coach junior colleagues and embed reusable patterns, assets and playbooks. Skills & experience – required • 8+ years in solution/domain architecture with significant core‑modernisation experience., • Mastery of domain‑driven design, integration via APIs/events, and modern platform patterns (microservices, containers, cloud)., • Stakeholder leadership with CIO/Chief Architect/COO teams; crisp written architecture artefacts., • Fluency in NFR engineering (resilience, security, observability) and release governance in regulated environments. Ideally, you’ll also have • Experience across multiple core vendors and integration to channels, GL, risk and data platforms., • Background in setting architecture review boards and guardrails for multi‑vendor squads. Success measures (KPIs) • Design integrity and interoperability outcomes across programmes., • Roadmap credibility and on‑track delivery against architectural milestones., • Reduction in defects/rework linked to architecture; NFR compliance., • Uptake of reusable patterns and models by delivery teams. What we offer A competitive rewards package, flexibility in how and where you work, coaching and feedback from engaged colleagues, and opportunities to develop new skills (including access to technology learning pathways). About EY As a global leader in assurance, tax, strategy & transactions and consulting services, EY uses its scale and expertise to help clients shape the future with confidence. We invest in training, opportunities and the creative freedom to make things better; the exceptional EY experience lasts a lifetime. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Director (Operational Strategy) – Cost Transformation & Operational Restructuring , Strategy and Execution: EY-Parthenon At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Opportunity At EY-Parthenon (EY-P), our unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. The Operational Strategy practice within EY-Parthenon provides clients with pragmatic, results-oriented solutions that transform cost structures and drive performance improvement, helping solve their most significant financial and operational challenges. At the core of our value proposition are Cost Transformation and Operational Restructuring, encompassing rapid and sustained transformation of organisations requiring strategic or structural change to their cost base or business performance. We develop strategies that enhance overall business value, leveraging deep sector and functional expertise, including: • Cost Transformation – reimagining our clients’ cost structures across people and non-people costs, S&GA and COGS, opex and capex - including the use of ‘zero based’ approaches., • Value Realisation – hands-on management of delivery and financial impact in value creation, cost reduction and/or turnaround programmes., • Culture change – architecting the soft and hard measures required to instill a cost-conscious mindset in the organisation and to sustain the benefits of a cost transformation., • Turnaround / Operational Restructuring - including accelerated cost out, crisis management., • Fix-Sell-Close - developing and implementing strategic restructuring options for underperforming businesses (or divisions/functions of businesses). Our teams work closely with executive leadership to identify significant improvement opportunities, develop actionable delivery plans, and lead/support implementation at pace. Your key responsibilities As a Director you will advise clients across a variety of sectors, supporting key decision makers (e.g. Board, C-suite, lenders, investors) to develop and implement strategic transformations and to identify and realise value. You’ll drive aspects of business origination, including pitches and presentations to potential clients to help sell work, own meaningful client relationships and lead project delivery, working with senior stakeholders for some of EY’s most demanding clients. Given the client-facing nature of the role, strong interpersonal and communication skills are essential to effectively engage with clients and pragmatically address their needs, including the production of concise, executive-ready reports and recommendations. You will be expected to operate with a high degree of independence, owning programmes, workstreams end-to-end and translating operational insights into clear financial outcomes (EBITDA, cash or CAPEX improvements, risk mitigation). We expect Directors to play a leading role in new business development efforts by leading pitches/pursuits and preparing compelling go-to-market collateral. You will also help shape the Cost Transformation and/or Operational Restructuring value propositions, contributing to thought leadership and practice growth. We expect you to establish, maintain and strengthen internal and external relationships to help build the profile of the Operational Strategy practice. As an important member of a growing team, you will be expected to take a leading role to grow the practice and in coaching and counselling junior team members to help them develop. Skills and attributes for success • Project Delivery – Proven ability to lead project delivery teams, driving transformational change at pace, managing project teams, and overseeing engagement management (e.g. project commercials and risk management) with direct ownership of cost transformation and/or operational restructuring projects., • Account / client management – Proven ability to manage key client accounts effectively, demonstrating consistent commercial success through the development and maintenance of strong client relationships., • Financial Analysis – Excellent financial analysis and quantitative skills, including ability to review analysis of other team members, quickly identify key insights, and link operational drivers to P&L, cash and balance sheet impacts., • Business and Commercially Driven – Demonstrable track record of working in a fast-paced environment, while leveraging strong business acumen to add value to clients., • Value Creation – Proven ability to identify the strategic priorities / challenges facing our clients, rapidly quantify the associated potential and pragmatically develop measures to realise the value ., • Report Writing – Proven ability to produce clear, concise and client-ready reports that effectively communicate complex findings and recommendations to senior stakeholders., • Business Development – Credibility to lead on business origination, including pitches and presentations. Lead on practice development initiatives, ensuring the continued focus on our team as a great place to work., • Learning – Strong desire to develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and client experiences., • Stakeholder management and communication – Ability to effectively engage and manage senior stakeholders by tailoring communication to influence, align, and drive outcomes. Ability to build personal relationship based on deep content, integrity and trust, • Role Model – Enthusiasm and ability to act as a role model to support the development and coaching of team members, coupled with recruitment and training responsibilities. To qualify for the role you must have Extensive experience in: • Multiyear enterprise-wide / cross-functional transformation programmes with experience across 1) senior leadership alignment, 2) value identification and realisation and 3) driving organisational change, • Cost Transformation: large scale cost reduction programmes, zero-based budgeting / approaches and / or large-scale value creation / realisation initiatives, Operational Restructuring: experience in turnaround, strategic options assessments, crisis management, and/or exit / closure implementations (cross-sector) We will consider relevant work experience in both consulting and industry but have a preference for experience with Tier 1 strategic consultancies We are open to cross-industry experience but our preferred / focus sectors are: • Consumer Goods and Retail, • Automotive, Industrials, Aerospace & Defence, • Energy (Oil & Gas) and Utilities Additionally you must have: • Strong analytical skills, with the ability to link operational analysis to financial statements, and the ability to understand the implications for client strategy, • Experience in building strong working relationships with senior clients, including influence, advice and support to key decision makers, • A passion for and an understanding how to drive organisational change: from drafting a ‘case for change’ and building leadership alignment to constructing change programmes and designing soft and hard measures to ensure change ‘sticks’, • Experience in leading on sales and business development processes for professional services projects in a large-scale consulting environment, • A track record of successful project delivery in corporate businesses where you are responsible for managing project team members and vendors, • Strong written and verbal communication skills and experience of producing and reviewing high calibre reports, papers, presentations and thought leadership What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 15,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – Data Engineering – Databricks Architect Financial Services London/ Edinburgh The opportunity The EY Financial Services AI & Data team is continuing to grow and develop unique advisory propositions aligned to market needs and demand. We are currently looking for an exceptional Senior Manager to lead on developing our Data Engineering Capability with an initial focus on Databricks. This is a senior architecture role and will require an individual with an exceptional track record of delivering data transformation programs in the Financial Services sector. The AI & Data practice works collaboratively with our clients to enhance their ability to solve complex business problems by exploiting data and analytics strategies and solutions. We provide expertise and delivery in three core areas which all work closely together: • Data Architecture & Engineering – Focusing on next generation data solution architecture design and implementation, • Data Management & Strategy – Supporting our clients with Data Strategy, Data Governance Data and Analytics Target Operating Model Design and wider Data Office and CDO support functions, • Data Science and Information Analysis - Working with our clients to design build and integrate Machine Learning and AI solutions into their core business platforms and processes to drive greater insight and increased process efficiency and automation. We also help them design and implement modern data visualisation and reporting solutions Your key responsibilities • Lead the design and implementation of scalable data architecture solutions using Databricks on Azure., • Architect and optimize data pipelines for structured and unstructured financial data, ensuring performance, reliability, and compliance., • Demonstrate prior experience in standing up and operationalizing Databricks platforms, including workspace setup, cluster configuration, and CI/CD integration., • Lead and execute large-scale lift-and-shift data migrations from legacy platforms to Databricks, ensuring minimal disruption and high data fidelity., • Collaborate with cross-functional teams to align data architecture with financial regulations (e.g., GDPR, Basel III, MiFID II)., • Drive adoption of Delta Lake, Apache Spark, and MLflow for advanced analytics and machine learning use cases., • Provide technical leadership and mentoring to data engineers and analysts across financial domains such as risk, trading, and compliance., • Establish best practices for data governance, lineage, and metadata management within the Databricks environment., • Translate business needs into robust data products that support real-time decision-making and predictive modeling., • Lead performance tuning, cost optimization, and security hardening of Databricks on Azure. To qualify for the role, you must have • A track record of delivering large Databricks data transformations & appropriate Databricks industry certifications, • A deep understanding of Financial Services to develop the right AI, Data and Analytics solutions to meet their needs, • Experience of building high performing teams and exceptional leadership and interpersonal skills, • Deep understanding of the emerging technology trends including adoption of cloud-based technologies and advance data technologies with a clear perspective on where the market is going., • Ability to successfully deliver across multiple engagements, exceed client expectations, manage commercial aspects and manage quality and risk, • Ability to engage with senior stakeholders and manage large cross functional projects, • Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered, • Exceptional storytelling, communication, presentation, business writing and professional skills, including being able to liaise with both technical and business contacts at our clients., • Previous consulting experience will be greatly valued, • A university degree, 2:1 (or equivalent) or above is usually preferred, however we would be open to outstanding candidates who may have followed an alternative academic path. What we look for We are looking for highly motivated individuals who are passionate about AI, Data and Analytics and want to assist clients to become truly data driven organisations. If you think you can meet the challenges of a focused consulting organisation, understand how to grow and lead in a large practice and work in the most complex of sectors our AI & Data team is looking forward to hearing from you. What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Support, coaching and feedback from some of the most engaging colleagues around, • Opportunities to develop new skills and progress your career, • The freedom and flexibility to handle your role in a way that’s right for you About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Who we are EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – Microsoft AI & Data Client Solutions Lead Location: London, UK (Hybrid) Level: Senior Manager Practice: AI & Data Shape the Future of AI with Microsoft and Industry Expertise We are looking for an exceptional Senior Manager – Microsoft AI and Data Consulting Lead to help accelerate and lead the next wave of AI transformation for our clients by leveraging our strategic alliance with Microsoft This is a leadership role at the intersection of consulting, technology, innovation, and strategic alliances. You will combine deep expertise across the Microsoft AI and Data ecosystem—including Microsoft Fabric, Azure AI Foundry, Copilot, Azure Data Platform, Power Platform, and Modern Data Architecture—with a strong consulting mindset to help clients modernize, innovate, and unlock measurable business value. As a key leader within our AI & Data Practice, you will work closely with Microsoft, client executives, and internal sector teams to develop market-leading propositions, shape strategic opportunities, build high-performing teams, and deliver transformative programs powered by Microsoft's AI and Data platforms. The Opportunity The rapid evolution of AI is creating unprecedented opportunities for organizations to reinvent how they operate, engage customers, and drive growth. As a Senior Manager, you will be responsible for scaling our Microsoft AI and Data business, helping clients move from experimentation to enterprise-wide adoption of AI. You will act as a trusted advisor to senior client stakeholders, lead solution shaping, support business development activities, cultivate our relationship with Microsoft, and develop a team of architects and engineers capable of delivering world-class AI and data solutions. This is a role for someone who is equally comfortable in a technology solution design workshop or a client executive team meeting. Key Responsibilities Client Advisory & Solution Shaping • Engage with senior business and IT stakeholders to understand strategic business challenges and transformation priorities and translate client context into compelling Microsoft-led AI and data solutions., • Shape end-to-end solutions leveraging: Microsoft Fabric, Azure AI Foundry, Microsoft Copilot, Azure OpenAI Services etc Team Leadership & Delivery • Build, lead, and mentor a high-performing team of Microsoft engineers, and consultants., • Land into a client environment, decode the business pain, build a prototype or solution narrative, align stakeholders, create a commercial case, and then mobilise delivery with a team of Microsoft trained experts, • Ensure successful delivery of complex Microsoft focussed AI and data programmes including Microsoft AI and Data solutions with a specific focus on architecting and building Agentic AI solutions using Microsoft Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI, Azure AI Search, Microsoft Fabric, Power Platform etc, • Provide oversight for solution governance, architecture reviews, and key design decisions Alliance Leadership • Work closely with Microsoft alliance team at EY with an objective to Identify and execute joint go-to-market opportunities with Microsoft., • Collaborate on co-selling opportunities, innovation workshops, industry campaigns, and executive events., • Act as an ambassador for the firm's AI and Data capabilities across the Microsoft ecosystem. Sales & Growth • Work closely with account leaders, sector leaders, and other practice leaders to develop a strong Snowflake opportunity pipeline., • Develop differentiated propositions that combine deep industry expertise with Snowflake technology capabilities and contribute directly to revenue growth and sales targets across AI & Data services. What Success Looks Like The successful candidate will: • Become a recognised Microsoft AI and Data leader internally and externally., • Shape and close strategic Microsoft-led opportunities and create a sustainable and growing pipeline of transformation programmes that contribute significantly to AI & Data practice growth., • Establish a leading Microsoft capability recognised for technical excellence and innovation., • Translate business challenges into practical, scalable Microsoft-powered solutions., • Increase joint pipeline, co-sell activity, and strategic engagement with Microsoft. Skills & Experience Essential • Extensive experience in consulting, technology advisory, or data transformation roles, • Deep expertise across the Snowflake ecosystem., • Strong understanding of multiple: Microsoft Fabric, Azure AI Foundry, Copilot, Azure Data Platform, Power Platform, Modern Data Architecture, • Proven track record of shaping and selling large-scale data and technology transformation programmes., • Experience leading multidisciplinary teams of architects, engineers, consultants, and delivery professionals., • Strong stakeholder management and executive communication skills., • Commercial mindset with experience supporting sales, pipeline development, and revenue growth., • Demonstrated ability to coach, mentor, and develop high-performing teams. Desirable • Experience working directly with Microsoft account teams and alliance organisations., • Microsoft certifications across Azure AI, Azure Data, Fabric, or Solution Architecture., • Experience in industry-led digital transformation programmes., • Knowledge of Responsible AI, AI governance, and enterprise adoption frameworks, • Commercially astute and growth oriented mindset. If you are passionate about building teams, shaping transformative client solutions, and creating market-leading AI capabilities powered by Microsoft, we would love to hear from you EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY has a market leading UK Insurance Transformation practice, and our specialist Insurance Technology team are critical to this. We work closely with the breadth of EY’s capabilities, as well as with our alliance partners to support Insurance clients to solve their most complex challenges, and transform their organisations. To support are ongoing growth, we are looking for proven Insurance focused Directors who inspire teams, drive strategic transformation and deliverable measurable value for our Insurance clients. Location(s): London (c.3 days in EY/ client offices) Role Overview You will combine deep business and technology consulting experience, with strong insurance knowledge, to support our clients strategise, solution and deliver insurance transformation. We are seeking individuals who have experience across the insurance lifecycle, understanding insurance drivers, how organisations are structured, their key capabilities and how technology and data enables this. We are looking for individuals who have excellent stakeholder management skills and can build client and internal relationships, who can work closely with our EY broader capabilities to bring the right insurance business and technology expertise together for our clients. Key Responsibilities • Leadership:, • Lead high-performing, multidisciplinary teams for Insurance clients across business and technology workstreams, fostering a culture of collaboration, excellence, and continuous improvement., • Build and maintain strong stakeholder relationships, acting as a trusted advisor to clients and balancing competing priorities, • Manage insurance client engagements through their lifecycle, ensuring management of engagement risk, revenue and profitability to meet/ exceed on financial commitments, • Mentor and develop junior consultants, supporting their growth and contributing to the insurance practice’s capability building., • Consulting Excellence:, • Apply core consulting skills to understand insurance client challenges and needs, problem solve issues, and translate these into actionable strategies and deliverables, • Utilise understanding and insight into the insurance value chain to design optimal technology solutions to meet the capability demands of insurers, • Manage activity and teams through significant ambiguity, whilst aligning disparate stakeholder groups to solve challenges and align on outcomes, • Manage end-to-end project lifecycles, driving delivery outcomes to enable insurance client goals, technology vision, and value expectations., • Deliver large-scale transformations for Insurance clients, leveraging best practices and innovative approaches., • Sales & Business Development:, • Be responsible for managing insurance client account(s) and stakeholders across a portfolio of technology opportunities and projects, • Identify and pursue new business opportunities, leveraging your insurance network and market insights to drive growth., • Shape compelling insurance proposals and thought leadership, positioning the firm as a partner of choice for strategic transformation., • Meet individual and team sales and revenue targets., • Strategy:, • Develop and execute strategies for insurance clients which address complex business challenges, integrating technology, operations, and organizational change., • Advise C-suite stakeholders on strategic priorities, balancing short-term objectives with long-term vision., • Stay ahead of disruptive trends and industry shifts, ensuring clients are positioned for sustainable success. Profile Requirements • Strong core consulting skills with experience as a Director in a consulting organisation, • Extensive and deep knowledge of insurance organisations and their value chains, business models, business processes, capabilities and technology solutions & vendors (across General Insurance, Commercial and Speciality, or Life and Pensions), • Experience working with clients to create business and technology strategies, solutions and delivery roadmaps, • Experience leading business and technology enabled transformation projects within Insurance., • Proven track record in project delivery, with the ability to deliver high-quality outcomes under tight deadlines., • Strong client and relationship network within the Insurance Industry, and experience developing and owning relationships across the market, • Exceptional communication and stakeholder management skills, bringing teams together to achieve common goals in complex environments., • Extensive experience managing teams and mentoring talent, contributing to practice growth and capability building. What We Look For • Well-rounded insurance consultants with a strong toolkit and a deep appreciation for client relationships., • Intellectual strength, curiosity, and flexibility to navigate ambiguous requirements and rapidly solve complex problems., • Confident communicators who can lead conversations with C-level stakeholders, technology leaders, and business sponsors., • Professionals with an agile mindset and a passion for delivering meaningful, tech-enabled change., • Commitment to learning, knowledge sharing, and inspiring others. Individuals who are passionate about continuing to progress their careers in a consulting organisation What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Support, coaching and feedback from some of the most engaging colleagues around, • Opportunities to develop new skills and progress your career• The freedom and flexibility to handle your role in a way that’s right for you About EY As a global provider of assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY has a market leading UK Insurance Transformation practice, and our specialist Insurance Technology team are critical to this. We work closely with the breadth of EY’s capabilities, as well as with our alliance partners to support Insurance clients to solve their most complex challenges, and transform their organisations. To support are ongoing growth, we are looking for proven Insurance focused Senior Managers who inspire teams, drive strategic transformation and deliverable measurable value for our Insurance clients. Location(s): London (c.3 days in EY/ client offices) Role Overview You will combine deep business and technology consulting experience, with strong insurance knowledge, to support our clients strategise, solution and deliver insurance transformation. We are seeking individuals who have experience across the insurance lifecycle, understanding insurance drivers, how organisations are structured, their key capabilities and how technology and data enables this. We are looking for individuals who have excellent stakeholder management skills and can build client and internal relationships, who can work closely with our EY broader capabilities to bring the right insurance business and technology expertise together for our clients. Key Responsibilities • Leadership:, • Lead high-performing, multidisciplinary teams for Insurance clients across business and technology workstreams, fostering a culture of collaboration, excellence, and continuous improvement., • Build and maintain strong stakeholder relationships, acting as a trusted advisor to clients and balancing competing priorities, • Manage insurance client engagements through their lifecycle, ensuring management of engagement risk, revenue and profitability to meet/ exceed on financial commitments, • Mentor and develop junior consultants, supporting their growth and contributing to the insurance practice’s capability building., • Consulting Excellence:, • Apply core consulting skills to understand insurance client challenges and needs, problem solve issues, and translate these into actionable strategies and deliverables, • Utilise understanding and insight into the insurance value chain to design optimal technology solutions to meet the capability demands of insurers, • Manage activity and teams through significant ambiguity, whilst aligning disparate stakeholder groups to solve challenges and align on outcomes, • Manage end-to-end project lifecycles, driving delivery outcomes to enable insurance client goals, technology vision, and value expectations., • Deliver large-scale transformations for Insurance clients, leveraging best practices and innovative approaches., • Sales & Business Development:, • Be responsible for managing insurance client account(s) and stakeholders across a portfolio of technology opportunities and projects, • Identify and pursue new business opportunities, leveraging your insurance network and market insights to drive growth., • Shape compelling insurance proposals and thought leadership, positioning the firm as a partner of choice for strategic transformation., • Meet individual and team sales and revenue targets., • Strategy:, • Develop and execute strategies for insurance clients which address complex business challenges, integrating technology, operations, and organizational change., • Advise C-suite stakeholders on strategic priorities, balancing short-term objectives with long-term vision., • Stay ahead of disruptive trends and industry shifts, ensuring clients are positioned for sustainable success. Profile Requirements • Strong core consulting skills with experience as a Senior Manager in a consulting organisation, • Extensive and deep knowledge of insurance organisations and their value chains, business models, business processes, capabilities and technology solutions & vendors (across General Insurance, Commercial and Speciality, or Life and Pensions), • Experience working with clients to create business and technology strategies, solutions and delivery roadmaps, • Experience leading business and technology enabled transformation projects within Insurance., • Proven track record in project delivery, with the ability to deliver high-quality outcomes under tight deadlines., • Strong client and relationship network within the Insurance Industry, and experience developing and owning relationships across the market, • Exceptional communication and stakeholder management skills, bringing teams together to achieve common goals in complex environments., • Extensive experience managing teams and mentoring talent, contributing to practice growth and capability building. What We Look For • Well-rounded insurance consultants with a strong toolkit and a deep appreciation for client relationships., • Intellectual strength, curiosity, and flexibility to navigate ambiguous requirements and rapidly solve complex problems., • Confident communicators who can lead conversations with C-level stakeholders, technology leaders, and business sponsors., • Professionals with an agile mindset and a passion for delivering meaningful, tech-enabled change., • Commitment to learning, knowledge sharing, and inspiring others. Individuals who are passionate about continuing to progress their careers in a consulting organisation What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Support, coaching and feedback from some of the most engaging colleagues around, • Opportunities to develop new skills and progress your career, • The freedom and flexibility to handle your role in a way that’s right for you About EY As a global provider of assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Children's Home Registered Manager Company: Area Camden Location: London Specific Hours: 40 hours per week Salary: Base salary of £52,000, with the potential to earn up to £58,600 through bonuses Area Camden has been an Ofsted-rated Outstanding and Good provider since 2014. We are seeking an experienced and committed Registered Manager to lead our new solo children's home in London. This is an excellent opportunity for a confident leader with 2-3 years of management experience and a strong background in supporting young people aged 9-17 with complex emotional and behavioural needs. At Area Camden, children and young people are at the heart of everything we do. We are committed to providing safe, nurturing homes where they can thrive, and we are looking for a manager who shares our values, ambition and commitment to high-quality care. You will collaborate closely with external professionals and partner agencies, so professionalism and consistently high standards of practice are essential. Why join Area Camden? Joining Area Camden means becoming part of a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people. We value strong leadership, reflective practice and professional development, and we are committed to giving our managers the support they need to lead with confidence and make a lasting difference. In addition to a competitive salary and bonus structure, we offer a comprehensive and hands-on support network to ensure our Registered Managers feel fully supported: • Proven track record of excellence: Since 2014, Area Camden has consistently achieved Good and Outstanding Ofsted ratings, providing a stable and high-performing environment for our managers., • Strong systems and operational structure: We have well-established systems, processes and frameworks in place to support you in the day-to-day running of your home, enabling you to focus on delivering high-quality care., • Hands-on senior leadership team: You will receive direct support and oversight from an experienced leadership team, including the Responsible Individual, Operations Director and Head of Care, who take a visible and proactive approach., • Leaders with real Registered Manager experience: Our senior team, including full-time Responsible Individuals and operational leaders, have previously worked as Registered Managers. This means you will receive practical, knowledgeable and responsive support from individuals who truly understand the role., • Part of the wider Polaris Community: As part of Polaris Community, you will benefit from a broad range of specialist central support services, including:, • Designated recruitment team, • HR People and Employee Relations support, • Quality Assurance and Compliance teams, • Learning and Development programmes, • Safeguarding specialists, • Health and Safety teams, • A wider professional network: You will be part of a broader residential community of managers and professionals, providing opportunities to collaborate, share best practice and access resources., • Opportunities to get involved and influence: Engage in wider participation groups and initiatives, including diversity and inclusion forums such as diversity champions, giving you a voice beyond your home., • Continuous development and shared learning: We are committed to supporting your professional growth through training, development opportunities and peer support. About the role As Registered Manager, you will be responsible for delivering high-quality, safe and nurturing care for children and young people in the home. You will hold overall accountability for safeguarding and promoting the welfare of the child, overseeing day-to-day operations, leading staff practice, and driving continuous improvement in line with Area Camden's standards, ethos and the Children's Homes (England) Regulations 2015. You will provide strong leadership, ensuring care is child-centred and focused on achieving the best outcomes for the child. In a solo home, this includes maintaining robust safeguarding systems, safer staffing arrangements, clear risk assessments, and effective multi-agency working. You will ensure the child's individual vulnerabilities, behaviours and support needs are understood and responded to consistently. You will supervise as well as mentor staff, organise work patterns, deliver care-focused training, ensure care plans, safeguarding procedures and support services are implemented effectively. Requirements for the role: • A Leadership and Management qualification, or willingness to work towards one, together with NVQ Level 3 in Caring for Children and Young People, • Strong childcare and safeguarding knowledge, including the Children Act 1989, Care Standards Act 2000, the Children's Homes (England) Regulations 2015 and Quality Standards, with the ability to lead safeguarding practice, manage risk, respond to incidents, and ensure the home meets its duty to protect and promote the welfare of the child at all times, • Experience of managing staff teams, excellent communication skills, and the ability to lead with confidence, professionalism and resilience, • A genuine passion for children's homes and a strong commitment to achieving the best possible outcomes for children and young people Benefits • 6-month probation period, • 32 days of annual leave, including bank holidays, increasing by 1 day per year for the first three years, • Workplace pension, post probation, • Mobile phone provided, • Ofsted performance bonus: £3,000 for an Outstanding judgement and £1,500 for a Good judgement, • Full occupancy bonus of £300 per month, • Company car or £3,000 annual travel allowance, • Local parking permit, • 3-month notice period, except in disciplinary cases, • Appointment subject to Ofsted approval In this role, you will have the opportunity to shape a safe, stable and nurturing home environment where your leadership can have a meaningful and lasting impact on a child's life. This is a 40-hour per week role. The Registered Manager will manage their own rota and take part in the on-call rota. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. Successful applicants will be required to complete an enhanced DBS check. PandoLogic. Category:Personal Care, Keywords:Child Care Center Director, Location:London, ENG-EC4V 3AD

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we’re looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Manager Architect - Data Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Do you love shaping the architectural technical direction of large, complex Data transformation initiatives? It’s an exciting time at Capital One UK - We’re on a mission to unlock organisational pace and Data agility, through creating our next generation, cloud-based data ecosystem, to unlock the power of data, increase financial inclusion and deliver transformative, real-time, intelligent experiences to our customers. Capital One’s Data team is responsible for the data ecosystem, which covers the holistic data lifecycle, from the capture of high-quality customer data in real-time, the structuring, storage and processing of that data for insight, to the usage of the data in event driven applications, ML and AI. As a Senior Manager Architect in Data you will be an experienced technical leader bringing business, industry and deep technical understanding to shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption. You will invest in architecture excellence across the Data team, and foster innovation to unlock value across our user community of Engineers, Data Scientists, Data Analysts & Data Governance associates. Come and help us shape the future of financial services in the Cloud. What you’ll do Shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption Influence Senior stakeholders, Internal customers & Enterprise partners, gaining consensus on key technology decisions and architecture direction of the data ecosystem Own and evolve architecture artefacts including reference architectures, Architecture Decision Records, and technical standards for your domain Partner with Product Management, Engineering, Cyber and our user community of Engineers, Data Scientists, Data Analysts and Data Governance associates, solving their challenges through Data Technology, to unlock business value Be a passionate advocate for the data ecosystem and data technology, driving wide awareness and usage aligned to Enterprise architecture standards and patterns Enable simplification across our architecture, processes and technologies, by encouraging and fostering UK standardisation, the reuse of appropriate industry SaaS solutions, and adoption of Enterprise standards, patterns, capabilities and platforms as appropriate for each use case Nurture and grow architecture excellence & culture within the Data team, leading technical design reviews & driving architecture best practice both within the team and the broader Architecture organisation Collaborate with your peers in UK architecture and engage in the wider Enterprise architecture group What you’ll bring Demonstrable experience as a hands-on Senior Manager Architect, in a large, complex data led organisation Deep understanding & hands-on leverage of Modern, Cloud scale Data Technologies, with specific expertise in Distributed Data Processing architectures (Spark, PySpark, Python, Airflow), ELT data processing underpinning Data LakeHouses and Data Products for scaled use within ML & AI Expertise in Streaming Data, Event Driven Design, Data Governance & the AWS Cloud Technology stack (e.g. Glue, ServerLess, DynamoDB) A track record in leading the architecture vision, design & implementation of Enterprise scale data applications, with specific focus on Distributed Data Processing systems, Data LakeHouse, Data Products, Streaming data, ML & AI platform capabilities Working knowledge of ML and Generative AI, including the leverage of Agentic AI based systems within the Architecture and Software Development lifecycle Excellent communication skills, effortlessly navigating across tech, architecture, product and senior stakeholders to achieve alignment Proficiency in software development principles, patterns, and practices including CI/CD Passion for growing architectural and data led thinking, with experience in embedding & scaling this within in a large Enterprise setting An ability to shape the adoption of modern Data Technology and support the evolution of a Data driven culture, across a scaled, cross functional organisation There is no one type of architect; you are the glue that adds value where it’s needed. To achieve this you are flexible, adapting your approach to meet the needs of the team, initiative, or product. You solicit differing views, are willing to change your mind and perspective as you learn more, and are adept at building consensus to align stakeholders to a common direction Experience in Financial Services or Regulated sector beneficial Where and how you'll work This is a permanent position which can be based in either our London or Nottingham offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

\n \n Department: Academic – as part of our partnership with University of Suffolk (UoS) \n \n Location: Any GBS UK campus (On-Site) \n \n Salary: £70,000 - £75,000 per annum \n \n Type of Contract: Full-Time, Permanent (40 hours per week) \n \n Our Vision: Changing lives through education \n \n The role: We are seeking an Associate Dean to provide leadership and management for the BA (Hons) Global Business (Business Management) with Foundation Year programme delivered as part of our partnership with UoS. Reporting to the Dean, the Associate Dean - Business is accountable for the quality, standards, and academic performance of the programme and serves as the principal subject expert for the discipline across the Faculty. \n \n Please note this role is not eligible for visa sponsorship. \n \n Role Responsibilities: \n\n • Curriculum Relevance and Subject Leadership - Maintains and leads curriculum development and enhancement, ensuring the programme remains current, academically rigorous, and aligned with disciplinary, professional, and sector developments\n, • Learning Resources and Teaching Effectiveness - Reviews and enhances learning and teaching resources to ensure quality, consistency, and effective student learning outcomes\n, • Student Engagement and Participation - Monitors student engagement and performance, identifying risks and implementing targeted interventions to improve outcomes and satisfaction\n, • Assessment Quality, Marking and Efficacy - Leads assessment strategy and improvement, ensuring consistent, high-quality assessment practices, strong student outcomes, and compliance with academic standards across all locations\n, • Programme Performance and Student Outcomes - Reviews programme, module and cohort performance and monitors continuation, progression, completion, attainment, and graduate outcomes, implementing targeted improvements and reporting risks and priorities to the Dean\n, • Academic Quality, Standards and Compliance - Maintains academic quality, standards, consistency, and continuous improvement ensuring compliance with the awarding partner, regulatory and institutional academic requirements while addressing and escalating quality concerns as needed\n, • Academic Staff Performance - Leads and manages subject specialist lecturers, driving high performance, effective resource deployment, and strong programme quality, student engagement, and outcomes\n\n \n Essential Skills and Experience: \n \n\n • PhD or a Master's degree in a relevant discipline, together with significant professional expertise and standing within the subject area\n, • Significant experience of teaching and academic management within higher education\n, • Credibility as a recognised subject expert with academic staff, students, and external stakeholders\n, • Successful track record of improving programme performance and student outcomes\n, • Strong understanding of curriculum design, learning and teaching, assessment, academic quality, and academic standards\n, • Experience of managing academic staff and improving academic performance\n, • Experience of programme monitoring, review, and enhancement\n, • Strong understanding of the UK higher education quality and regulatory environment\n, • Ability to use performance information to identify issues, inform decision-making and deliver continuous improvement\n, • Excellent communication, judgement, and leadership skills\n\n \n Desirable Skills and Experience: \n\n • Experience of multi-campus or distributed higher education delivery\n, • Experience of working with awarding partners and collaborative provision\n, • Experience of programme approval, validation, or revalidation\n, • Professional body membership or professional recognition relevant to the discipline\n, • Experience of leading curriculum redesign or major programme enhancement activity\n\n \n What we offer: \n \n\n • Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days)\n, • Opportunities for growth - Tuition reimbursement for career development courses and support to gain Fellowship from Advance HE \n, • Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech scheme, Health and Dental cover, Women's Health scheme (via Hertlity) and much more\n, • Savings and wellbeing support - Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership and much more\n, • Reward for your impact - discretionary annual performance bonus, annual salary review, £500 award employee referral scheme \n\n \n GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineer Job Title: Senior Software Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. about what it’s like working at Capital One UK. About the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. In this role, you will design, develop, test, and maintain software products that automate core business processes. You will walk in the shoes of our users, collaborating with Business, Technology, and Operations teams to build frictionless, high-impact solutions. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies: • Java (built with Gradle), makes up most of our services, although Typescript and Python can be found in the right places, • Cloud & AWS technologies, driving our journey into public cloud architecture, • Docker, for our containerised applications, • Jenkins, for continuous integration and deployment And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy working with other technologists, alongside product, design and other disciplines, • You want to contribute to new designs of new product iterations, thinking strategically about architectural decisions and can communicate well with stakeholders, • You appreciate the sensitivity of customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to automate all but the creative problem solving, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

\n Department: \n \n \n Academic – as part of our partnership with Canterbury Christ Church University (CCCU) – (subject to validation) \n \n Location: \n \n \n Any GBS UK campus except Leeds (On-Site) \n \n Salary: \n \n \n £70,000 - £75,000 per annum \n \n Type of Contract: \n \n \n Full-Time, Permanent (40 hours per week) \n \n Our Vision: \n \n \n Changing lives through education \n \n The role: We are seeking \n \n \n an Associate Dean to provide leadership and management for a new \n \n BSc (Hons) Business & Digital Transformation programme \n (subject to validation). Reporting to the Dean, you will be accountable for the quality, standards, and academic performance of the programme and serves as the principal subject expert for the discipline across the Faculty. \n \n Please note this role is not eligible for visa sponsorship. \n \n Role Responsibilities: \n\n • \n Curriculum Relevance and Subject Leadership - Maintains and leads curriculum development and enhancement, ensuring the programme remains current, academically rigorous, and aligned with disciplinary, professional, and sector developments \n • \n Learning Resources and Teaching Effectiveness - Reviews and enhances learning and teaching resources to ensure quality, consistency, and effective student learning outcomes \n • \n Student Engagement and Participation - Monitors student engagement and performance, identifying risks and implementing targeted interventions to improve outcomes and satisfaction \n • \n Assessment Quality, Marking and Efficacy - Leads assessment strategy and improvement, ensuring consistent, high-quality assessment practices, strong student outcomes, and compliance with academic standards across all locations \n • \n Programme Performance and Student Outcomes - Reviews programme, module and cohort performance and monitors continuation, progression, completion, attainment, and graduate outcomes, implementing targeted improvements and reporting risks and priorities to the Dean \n • \n Academic Quality, Standards and Compliance - Maintains academic quality, standards, consistency, and continuous improvement ensuring compliance with the awarding partner, regulatory and institutional academic requirements while addressing and escalating quality concerns as needed \n • \n Academic Staff Performance - Leads and manages subject specialist lecturers, driving high performance, effective resource deployment, and strong programme quality, student engagement, and outcomes \n\n \n Essential Skills and Experience: \n\n • \n PhD in a relevant discipline, or a Master's degree together with significant professional expertise and standing within the subject area. \n • \n Significant experience of teaching and academic management within higher education \n • \n Credibility as a recognised subject expert with academic staff, students, and external stakeholders \n • \n Successful track record of improving programme performance and student outcomes \n • \n Strong understanding of curriculum design, learning and teaching, assessment, academic quality, and academic standards \n • \n Experience of managing academic staff and improving academic performance \n • \n Experience of programme monitoring, review, and enhancement \n • \n Strong understanding of the UK higher education quality and regulatory environment \n • \n Ability to use performance information to identify issues, inform decision-making and deliver continuous improvement \n • \n Excellent communication, judgement, and leadership skills \n\n \n Desirable Skills and Experience: \n\n • \n Experience of multi-campus or distributed higher education delivery \n • \n Experience of working with awarding partners and collaborative provision \n • \n Experience of programme approval, validation, or revalidation \n • \n Professional body membership or professional recognition relevant to the discipline \n • \n Experience of leading curriculum redesign or major programme enhancement activity \n\n \n What we offer: \n \n \n \n\n • \n Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) \n • \n Opportunities for growth - Tuition reimbursement for career development courses and support to gain Fellowship from Advance HE \n • \n Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech scheme, Health and Dental cover, Women's Health scheme (via Hertlity) and much more \n • \n Savings and wellbeing support - Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership and much more \n • \n Reward for your impact - discretionary annual performance bonus, annual salary review, £500 award employee referral scheme \n\n \n GBS is committed to equality, diversity and

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We're looking for a Senior Interior Designer to join JLL Design's London studio and help lead the next wave of workplace projects for some of the world's most recognisable occupiers. You'll be part of a fast-growing, consultancy-led team delivering commercial workplace interiors from concept through to completion — working on high-profile, high-complexity projects that demand real design ambition and technical rigour. This is a hands-on, client-facing role for someone who wants to lead, not just contribute. You'll take real ownership of projects, mentor designers coming up behind you, and help shape how our studio delivers workplace design across London and beyond. The Role As a Senior Interior Designer, you'll lead workplace projects from early concept through to site delivery, working closely with clients, consultants and multidisciplinary teams to bring ambitious commercial interiors to life. You'll be trusted with real responsibility from day one — leading client conversations, shaping design proposals, and guiding junior designers through their own development. You'll work across a portfolio of consultancy-led projects for major corporate occupiers, giving you exposure to the kind of scale, pace and client sophistication that comes with delivering for blue-chip brands in one of the world's most competitive design markets. What You'll Be Doing Design & Delivery • Lead workplace interior projects from concept design through to completion, including tender, construction and site delivery stages., • Develop and coordinate design solutions that are creative, technically robust and commercially sound., • Develop design proposals alongside senior team members - concept ideas, layouts, finishes, materials and furniture for presentation to clients., • Maintain design intent through every project stage, including technical development and construction support., • Ensure design packages, drawings, schedules and documentation are produced to a consistently high standard. Client & Stakeholder Management • Collect client briefs and prepare project briefing documentation., • Lead project communications, workshops and presentations across all project stages, including to senior client stakeholders., • Coordinate consultants, specialists and stakeholders to keep projects moving and objectives on track., • Build strong, collaborative relationships with project managers and delivery teams to ensure seamless execution., • Support a smooth handover of completed projects to clients. Leadership & Team Development • Mentor and support junior designers, sharing knowledge and encouraging their professional development., • Provide design guidance and technical support to team members throughout project delivery., • Contribute to continuous improvement and the sharing of best practice across the studio., • Attend and lead client presentations and project meetings as appropriate. Collaboration Across JLL • Collaborate with colleagues across Workplace Consultancy, Sustainability, Project Management, Leasing Advisory and other JLL service lines to deliver fully integrated client solutions., • Identify opportunities for additional services within existing client accounts, supporting the growth of long-term client relationships. What We're Looking For Experience • Substantial experience delivering commercial workplace interiors within a London design studio, consultancy or architecture practice. London project experience is essential for this role., • A track record of leading workplace interior projects from concept through to completion, including tender, construction and site delivery., • Experience delivering projects for corporate occupiers, ideally across sectors such as financial services, legal, technology or professional services., • Experience running workplace visioning sessions and presenting design recommendations to senior client stakeholders, including C-suite audiences., • Experince mentoring and developing junior designers., • Confidence managing multidisciplinary consultant teams and technical specialists day to day. Knowledge • Strong grounding in corporate workplace design principles and evolving occupier trends., • Workplace strategy and employee experience fundamentals, with an understanding of hybrid working models., • Technical detailing and construction methodologies for workplace environments, including UK Building Regulations., • Confident use of Revit and BIM coordination processes across RIBA Stages 2–5., • Familiarity with sustainability frameworks relevant to interiors (BREEAM, SKA, WELL, Fitwel)., • An eye for designing for inclusivity, accessibility and neurodiversity in the workplace. Skills • Excellent conceptual design skills, with the ability to translate ideas into thoughtful, effective solutions., • Strong technical design development and detailing expertise., • Excellent communication skills, able to translate complex design ideas into clear, compelling material for clients., • The ability to balance creativity with technical and commercial requirements., • Confidence to challenge and shape client briefs in pursuit of design excellence., • Advanced Revit for documentation and coordination, plus Adobe Creative Suite for presentation., • Strong organisational skills and the ability to manage multiple projects and consultants at once., • Comfortable using AI tools (e.g. Copilot, ChatGPT/Claude, generative image tools) to speed up early concept exploration, mood-boarding and design iteration., • Uses AI to streamline day-to-day communication, drafting client updates, meeting minutes, presentations and reports so more time goes into design thinking, not admin., • Curious and adaptable about new digital workflows, and happy to bring that thinking into a growing studio. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Reports to: UK Guest Services Manager Location: Kings Place, London N1 Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required) About JLL JLL supports the Whole You, personally and professionally. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Role Purpose The Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive. Main Duties Leadership & People Management • Lead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer service, • Conduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team morale, • Manage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all times, • Foster a positive, inclusive team culture that aligns with JLL values and promotes collaboration, • Set clear objectives for team members that link to wider business strategy, • Act as an escalation point for complex customer service issues, supporting the team in resolving challenges effectively, • Oversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standards, • Deputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuity Customer Experience Excellence • Drive and maintain exceptional standards of customer service for all internal and external visitors, • Anticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detail, • Build and maintain strong, professional relationships with on-site clients and stakeholders, • Ensure all customer requests are handled efficiently, professionally, and to the highest standard, • Manage the visits diary and provide VIP concierge services, including meet-and-greet duties, • Handle complaints swiftly and professionally, ensuring effective resolution or appropriate escalation, • Proactively seek and review customer feedback, tracking remedial actions through to closure, • Engage confidently with clients and deliver presentations at stakeholder meetings Meetings & Events Management • Oversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAs, • Ensure all meeting rooms, conference spaces, and event areas are prepared to defined standards, • Provide audio-visual and IT support for meetings, conferences, and events, • Collaborate with catering, hospitality, and other service providers to deliver seamless experiences, • Conduct monthly audits of reception, event, and meeting spaces to maintain quality standards, • Provide operational support to internal events and ad-hoc out-of-hours events, • Support the team with meeting room preparation, including reconfiguring furniture and dividing rooms Operational Excellence • Ensure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAs, • Liaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service delivery, • Develop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvement, • Raise and track maintenance, IT, and other service requests through JLL and client systems, • Conduct daily Health, Safety, Security & Environment inspections before building opening, • Oversee all contractor activity to minimise impact on site operations, • Support Facilities and service line managers with contractor activities and projects Health, Safety & Wellbeing • Act as a trained First Aider, providing immediate assistance in emergency situations, • Serve as a Fire Marshal, supporting and leading emergency evacuation procedures, • Work in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessments, • Raise accident and incident reports and track through to closure, • Support personal emergency evacuation plans for less abled guests, • Report any health, safety, or maintenance concerns promptly to relevant departments, • Raise sprinkler and fire alarm isolation requests as required, • Ensure all events and activities are conducted safely and in line with regulations, • Support with all internal and external audits, • Maintain a key access list Communication & Reporting • Produce accurate reports and management information for the contract, including monthly utilisation statistics, • Maintain high-quality communication with clients, team members, and the wider business, • Attend weekly service line meetings and manager forum meetings, • Keep clients fully informed of all relevant operational matters, • Ensure operational support documentation including out-of-hours paperwork is maintained, • Conduct building induction sessions and site inductions for new starters, • Prepare and deliver professional presentations to clients and stakeholders, • Manage door access requests and maintain accurate records using Microsoft Excel, Word, and Outlook Commercial & Financial Awareness • Monitor, measure, and report on key performance indicators with client input, • Use KPI data and service reviews to identify opportunities for service enhancement, • Demonstrate strong commercial awareness and contribute to operational efficiency, • Maintain accurate records and use management information to support decision-making Innovation & Continuous Improvement • Identify and implement innovation opportunities within the site, • Foster a culture of continuous improvement within your teams, • Support your line manager with wider business projects and change initiatives, • Analyse management information data proactively to drive performance improvements Person Specification Essential Skills & Experience Proven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments. Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook. Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative. Desirable First Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment. Personal Attributes Enthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues. Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team. What you can expect from us At JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape. #LI-DW2 Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. PDS Head of Data Centres UK&I (P5 Senior Director) About JLL For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. We bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. OneJLL is JLL’s global operating model and cultural framework designed to unify the firm’s services, teams, and technologies under a single, integrated client delivery platform. In UK&I OneJLL enables seamless collaboration across service lines — including Project & Development Services, Consulting, Capital Markets, Leasing, Facilities Management, and Property Asset Management — to deliver holistic, client-centric real estate solutions. JLL REMS – Real Estate Management Services JLL REMS partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 89,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, REMS creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CO2 emissions by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, property management and lease administration. Our vast multi-year relationships span clients across all industries including technology, industrial, financial services, public institutions, life sciences, and healthcare. In PDS, we operate across diverse sectors, service investor and occupier clients and provide comprehensive services across the Development, Design and Construction Management value chain. We have 10,000+ people globally and operate 65 design studios. About PDS (Project and Development Services) JLL is a world class real estate development partner for our investor and corporate clients. Our services affect how millions of people live, work, and play every day. It is our responsibility to nurture the impact we can have on all projects and bring value into every detail. From development advisory to project and cost management, from program management to engineering design, smart building and sustainability, from fit-out to asset repositioning and major base-build schemes, our services span every dimension across all asset types, sectors and regions. JLL's PDS team comprises 8,900 project managers, engineers, designers and architects across 50 countries and is actively managing 35,000+ projects. Join the PDS UK&I team to expect more and achieve more. There's room for you to design and build your career within the PDS community and the wider JLL ecosystem. Job Description As the PDS Head of Data Centres UK&I you will be responsible for: Strategy: Develop and own a comprehensive growth strategy for the Data Centres market across UK&I Identify and prioritize target client segments including hyperscalers, colocation providers, enterprise occupiers, investors and developers Define market entry strategies for emerging DC sub-sectors (edge computing, AI infrastructure, modular solutions) Set ambitious yet achievable revenue and profitability targets aligned with UK&I business objectives Establish strategic partnerships with key industry players, technology providers and specialist consultants Monitor market trends, competitor activity and regulatory developments to inform strategic direction Build the business case for capability investment, geographic expansion and service line development Present strategy updates and performance against targets to UK&I leadership and EMEA stakeholders Talent and Team Building: Develop and execute a recruitment strategy to build a best-in-class DC specialist team across UK&I Identify critical capability gaps and priority hires across core service lines such as project and cost management as well as data centre specialist consultancy services (MEP engineers and commissioning specialists) Partner with HR and Talent Acquisition to attract senior DC professionals from the market Establish compelling employee value propositions that differentiate JLL in a competitive talent market Champion diversity and inclusion in all recruitment and team-building activities Sales: Actively network, build and develop client relationships across the UK&I data centres market Relationship lead on key DC account (new and existing) leveraging the JLL platform to maximise the value we deliver to our clients Develop opportunities on the DC market into proposals and sales Work closely with wider JLL data centre specialists to build integrated multi-expertise and delivery models across our UK&I business lines Lead bid responses on behalf of PDS, confidently deliver client presentations and pitches Lead key pursuits from sourcing opportunities, identifying competitive advantage and win strategy through to successful contract negotiation Management: Develop, build and lead a technical team of PDS DC specialists across the UK&I region Be accountable for PDS P&L profitability and growth within the DC sector Technical oversight of the delivery of key projects Organize team staffing and resource allocation across UK&I Actively participate in talent acquisition Ensure rise in expertise and knowledge management Innovate in new methodologies and tools embracing AI platforms to drive operational and service delivery efficiencies Thought Leadership: Be an inspirational leader that influences internally and externally Represent PDS on the Data Centre market in UK&I and work with the wider EMEA team Participate in events, conferences and webinars Sound like you? To apply you need to be/have: Chartered professional (e.g. MRICS, CIBSE, MAPM etc) You have significant DC sector experience (10 years at least) with a proven track record in a similar role You are able to manage the end-to-end lifecycle of technical projects, from planning and estimating to execution and delivery You have strong DC technical and management background You have excellent organizational skills, are detail-oriented, can work independently and are reliable You possess strong interpersonal skills, have excellent presentation abilities, with an ability to interact with executive level external and internal clients as well as external team members (architects, contractors, client's representatives, etc.) You are a team player and have a proven track record as a business and team leader You demonstrate strategic thinking with the ability to translate vision into executable plans Attributes we are looking for Simplify: Comfortable with uncertainty, ability to adapt, resilient Be Decisive: Passion to embrace change and new learnings to stay nimble Be Humble: Culturally sensitive and adept at working at the local level within UK&I. Win Together: Driven & goal-oriented Matrix navigator: Collaborative & interpersonally skilled Be Curious: Tech & digital savvy What you can expect from us You'll join an entrepreneurial, inclusive culture, one where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you... Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Management Supervisor Position Overview The Facilities Management Supervisor oversees daily building operations and maintenance activities, ensuring optimal facility performance, safety, and occupant satisfaction. This role manages maintenance teams, coordinates service delivery, and ensures compliance with operational standards and regulatory requirements. Key Responsibilities Team Leadership & Management Supervise and coordinate facilities maintenance staff, including technicians, custodians, and contractors. Assign work orders, monitor performance, conduct training, and manage scheduling to ensure adequate coverage. Foster a culture of accountability, safety, and continuous improvement within the team. Operational Management Oversee preventive and corrective maintenance programs for building systems including HVAC, electrical, plumbing, fire/life safety, and mechanical equipment. Monitor facility operations through building management systems and respond promptly to equipment failures or service disruptions. Coordinate with vendors and contractors for specialized services and repairs. Safety & Compliance Ensure compliance with local, state, and federal regulations including OSHA, fire codes, and environmental standards. Conduct regular safety inspections, maintain safety documentation, and implement corrective actions. Lead emergency response procedures and ensure staff training on safety protocols. Budget & Resource Management Monitor departmental budgets, track maintenance expenses, and identify cost-saving opportunities. Manage inventory of supplies, tools, and equipment. Review and approve purchase requisitions and service contracts within authorized limits. Stakeholder Communication Serve as primary point of contact for facility-related issues and requests. Communicate effectively with building occupants, property management, and senior leadership. Provide regular updates on facility status, maintenance activities, and improvement initiatives. Qualifications Required: High school diploma or equivalent; Associate's degree in Facilities Management, Engineering, or related field preferred 2+ years of facilities maintenance experience with 1+ years in a supervisory role Strong knowledge of building systems, mechanical equipment, and maintenance best practices Valid driver's license and ability to respond to after-hours emergencies Proficiency with computerized maintenance management systems (CMMS) Preferred: Professional certifications (CFM, FMA, or similar) HVAC/refrigeration, electrical, or plumbing licenses Experience with LEED or sustainability programs Project management experience Core Competencies Strong leadership and team development skills with the ability to motivate diverse teams. Excellent problem-solving abilities and technical troubleshooting skills. Effective communication and customer service orientation. Detail-oriented with strong organizational and time management capabilities. Ability to work independently and make sound decisions under pressure. Physical Requirements Ability to walk, stand, climb ladders, and work in various environmental conditions. Occasional lifting of equipment up to 50 pounds. Availability for on-call rotation and emergency response outside regular business hours. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Gas Engineering Supervisor — Mobile, London JLL | Workplace Management You've got the skills, the tickets, and years of commercial gas experience under your belt. But you're still just another engineer on the rota, watching opportunities go to people with less ability but better timing. What if you could actually lead? Not just boss people around, but genuinely develop a team, influence standards across landmark sites, and get recognized for the expertise you've spent years building. We're looking for a Gas Engineering Supervisor who's ready to step up — not into a made-up title with no real authority, but into genuine leadership on some of London's most prestigious commercial properties. Why this role is different Real leadership, not just a fancy title You'll lead, mentor, and develop a team of gas engineers across multiple high-profile sites. Actual authority to make decisions, set standards, and shape how gas engineering is delivered across the portfolio. Work that challenges you Landmark commercial properties with complex plant rooms, sophisticated BMS systems, and heating installations that require proper expertise. Not domestic boiler swaps or the same breakdowns on repeat. Career progression that exists Clear pathways to senior supervisor, contracts manager, and regional leadership roles. JLL promotes from within because we'd rather develop talent than parachute in outsiders who don't know the operation. Development investment you'll use Structured training programs, technical upskilling, and leadership development. Access to industry experts, modern FM practices, and the kind of professional development that actually advances your career. A team that backs you Part of JLL's engineering community with technical support, peer collaboration, and a culture where asking questions makes you smart, not weak. You're leading a team, but you're not doing it alone. The stability of a global leader FTSE 250 company with blue-chip clients and long-term contracts. You get the security and resources of a major organization with the autonomy to run your operation properly. The complete package Core compensation: • Competitive salary reflecting your experience and leadership responsibility, • Company vehicle for mobile operations, • Full kit: laptop, tablet, phone, and parking card, • Realistic scope for progression and salary growth Professional development: • Structured training and leadership programs, • Technical certifications and upskilling opportunities, • Mentorship from senior engineering leaders, • Career pathways within JLL's global network Security & benefits: • Comprehensive pension scheme, • Healthcare options, • Life assurance, • Employee wellbeing support Work-life balance: • Planned schedules with emergency response rota, • Professional working environment, • Recognition for leadership, not just hours logged What you'll be doing Leading your team: You'll oversee a team of gas engineers and technicians across multiple London sites, providing technical mentorship, conducting safety briefings, and driving excellence in everything from diagnostics to customer service. You're building capability, not just managing schedules. Technical excellence: Hands-on advanced diagnostics, complex repairs, and installations on commercial heating systems, boilers, and plant room equipment. You'll ensure 100% compliance with Gas Safety Regulations, oversee inspections and certification, and manage compliance tracking through SharePoint systems. Stakeholder management: Building strong relationships with clients, building managers, and specialist contractors. You'll coordinate maintenance to minimize disruption, attend monthly Gas forums, and represent engineering excellence at every level. Emergency leadership: Taking control when it matters most. Leading rapid response teams during emergency gas situations, making critical decisions under pressure, and ensuring safe, effective resolution every time. Auditing and improvement: Conducting technical audits, investigating incidents, and implementing lessons learned. You're not just maintaining standards — you're raising them. This isn't supervision from behind a desk. You're leading from the front on complex commercial systems where your decisions directly impact building performance and occupier experience. What we need from you Essential qualifications: • Gas Safe registered with full commercial and domestic tickets (CCN1, CPA1, CENWAT, COCN1, CODNCO1, ICPN1, CORT1, CDGA1, CIGA1, TPCP1A), • Minimum 5 years' commercial gas engineering experience, • Proven track record leading or mentoring engineers, • Full UK driving licence Technical expertise: • Deep knowledge of commercial plant rooms, boilers, and heating systems, • Confident with compliance requirements, audits, and technical documentation, • Experience with complex diagnostics and problem-solving, • Understanding of modern BMS and control systems Leadership capability: • Excellent communication and stakeholder management skills, • Ability to motivate teams and develop talent, • Calm under pressure with strong decision-making ability, • Commitment to safety, quality, and continuous improvement The JLL difference: We're not just looking for someone who can do the job. We want someone who's ready to grow beyond it — someone who sees this as the beginning of a leadership career in facilities management, not the ceiling. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Programme Manager Role Overview: The Program Manager supports the Project Management Office (PMO) Leader in the execution, governance, and delivery of large-scale, complex programs across a global client account. This role is responsible for translating strategic direction into structured, executable program plans and ensuring disciplined delivery through established program management methodologies. The successful candidate will bring advanced program management capabilities, strong stakeholder management skills, and the ability to operate effectively in a matrixed, global environment. Day-to-day: Theatre Program Governance: • Implement standardized methodologies, tools, and governance frameworks, • Ensure compliance with organizational program management standards and contribute to continuous improvement, • Maintain program documentation and knowledge management systems Program Planning & Execution: • Support delivery of key account initiatives as determined and agreed with the Account Leadership Team and client partner, • Ensure programs align with organizational strategic objectives and deliver measurable business outcomes, • Coordinate cross-functional program teams, including dedicated SMEs and BI specialists, and manage resource allocation across concurrent initiatives Performance Measurement & Continuous Improvement: • Report and maintain program-level metrics, dashboards, and reporting to track progress, outcomes, and risks, • Apply lessons learned and performance insights to improve current and future initiatives Stakeholder Management: • Collaborate with senior leaders, business unit heads, and regional teams to understand priorities and constraints, • Facilitate steering meetings, working sessions, and stakeholder reviews as needed Risk & Change Management: • Proactively identify, assess, and mitigate risks, issues, dependencies, and interdependencies across program workstreams and resolve conflicts that could impact delivery, • Develop contingency plans and escalation procedures with leadership, • Support change activities to promote adoption and minimize disruption Communication & Reporting: • Lead program reviews, status reporting, and decision-making forums, accommodating regional requirements, • Manage expectations and maintain clear, consistent communication across programs and the PMO organization, • Prepare presentations and materials outlining program status, business impacts, and recommendations, • Ensure timely completion of required PMO and corporate reporting, including quarterly status updates Required Qualifications: • Bachelor's degree, or equivalent combination of education and experience, • 3+ years of program management or project delivery experience, • Proven ability to manage multiple workstreams, stakeholders, and dependencies in a matrixed environment; able to influence without authority and drive programs to completion independently, • Excellent verbal and written communication skills with keen attention to detail, • Adaptable and flexible in response to changing priorities and deadlines, • Track record of building trusted partnerships and delivering results across diverse stakeholders, • Experience with program management tools (i.e. Asana) Preferred Qualifications: • Program or Project Management certification (PMP, PgMP, MSP, or equivalent), • Experience working within a PMO or enterprise delivery environment #LI-JA1 Location: On-site –Feltham, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Department: Academic - as part of our partnership with Oxford Brookes University partnership (OBU) \n Location: Greenford (On-Site) \n Salary: £55,000 \n Type of Contract: Full-Time, Permanent (40 hours per week) \n Our Vision: Changing lives through education \n The role: We are currently seeking Lecturers in Health, Wellbeing and Social Care to join our growing team and create a positive impact on the lives of our students by cultivating the specialist skills and knowledge that will shape their long-term success in the healthcare sector. \n Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. \n What you'll be doing: \n Craft and shape learning - Design, plan and deliver teaching sessions, digital resources and tailored support to help students understand key topics relating to health and social care. You’ll bring industry expertise and knowledge within a face to face classroom setting, creating high-quality teaching materials, while maintaining academic rigor and supporting students as they grow in confidence and capability. You will stay connected to the latest developments in your field, both academic and industry-based, ensuring your teaching remains contemporary, relevant, inspiring, and student-centred. \n Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student's needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students’ learning by means of engagement with online resources, research and activities. \n Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience. \n About you: \n You are someone who believes deeply in education’s power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. \n You will bring: \n\n • A Master's degree in a relevant subject area (PhD desirable)\n, • A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)\n, • Previous UK HE lecturing experience and in the wider subject area and extensive knowledge of the subject matter\n, • Demonstrable experience of supervising student work and providing support and feedback\n, • A successful track record of teaching adult learners from diverse backgrounds on similar HE programmes\n, • A high level of reporting skills and ability to maintain thorough student records\n, • Excellent communication and interpersonal skills\n\n Ideally, you will also have: \n\n • Experience of design / development of academic or professional education programmes or equivalent\n\n What we offer: \n Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) \n Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application \n Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more \n Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more \n Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme \n “The highlights of working with my team include the incredible sense of support, empowerment, and camaraderie we share. We uplift and encourage one another, always striving to reach our common goal of ensuring student success. With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment.” \n – Teza Soe, Curriculum Quality Advisor at GBS \n GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

IQVIA UK’s Site Management (multi-sponsor) team is growing and seeking junior and experienced Clinical Research Associates. \n \n Apply today and forge a career with greater purpose, make an impact, and never stop learning! \n \n Responsibilities \n\n • Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines\n, • Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability\n, • Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues\n, • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate\n, • Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase\n, • Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements\n, • Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation\n, • Collaborate and liaise with study team members for project execution support as appropriate\n\n \n Requirements \n\n • Experience of independent on-site monitoring\n, • You have successfully managed multiple clinical trial protocols across diverse investigative sites.\n, • In depth knowledge of Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines\n, • Life science degree educated or equivalent industry experience\n, • Flexibility to travel to sites\n\n \n Please note - this role is not eligible for UK visa sponsorship \n \n IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at \n \n IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. \n

The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction. Location: Office based - Central London Our Administrator will provide a high-quality administration and back-office support service to operational teams and clients. You will ensure efficient and effective administration for all service & maintenance provision in line with agreed processes and procedures. You will continuously improve efficiency and effectiveness of our processes to support service delivery. Main Duties • Contribute to effective communications and be the operational support for all service maintenance related activities, • Demonstrate a responsive “can-do” attitude to the Security/ Fire team and end users across the portfolio, • Ensure prompt and professional response to customer requests, • Responsibility for ensuring due compliance to the London & South East contract specifications (Client Specific), • Provide monthly reports in the agreed format both internally and to specific clients., • Provide Conformity Certificates to clients in line with the required external Auditors (NSI & SSAIB)., • Ensure all Quality Management Systems are in line with ISO9001, and all administration tasks are carried out in line with this requirement. Administration • Alongside the operational team, plan and co-ordinate PPM, reactive, project and quoted works and ensure correct labour resource allocation through forward planning., • Update both client and in-house IT/CAFM systems with works undertaken ensuring statutory certification and PPM completion is obtained from sub-contractors and in-house labour are uploaded onto the IT/CAFM system in a timely manner to ensure all KPIs and SLA are achieved., • Ensure PPM planners are up to date and uploaded into the IT/CAFM system and generate monthly PPMs from that system to disseminate to the engineering team., • Raise reactive work orders for engineers and sub-contractors and ensuring consistency of communication with the client throughout the life cycle of every specific job raised., • Raise purchase orders and renewal of annual sub-contractor orders for PPM, updating contract information sheets for engineers and management contract files., • Manage sales trackers and provide back office support to sales teams as required., • Ensure timesheets are processed weekly, ensuring job numbers are correct for input, and expenses claimed are accompanied with the necessary background paperwork., • Liaise with client, sub-contractors, engineers and H&K managers as necessary and ensuring the highest levels of contract/back office support to both internal and external stakeholders., • Manage and track in coming client calls in line with Security/Fire Operating procedures., • Prepare weekly and monthly applications for payment and submit to client for all quoted, reactive and PPM works., • Liaise with clients and Contract Managers to resolve invoice/application queries in a timely manner., • Provide general administration support to the team and client staff as appropriate., • Manage and Apply for Police Intervention to client’s systems with the relevant police authority (ACPO)., • Provide details on request to operational teams for the correct management of nuisance alarms from client systems., • Ensure that administration procedures and records are maintained in line with company policy and outside accreditation bodies including NSI & SSAIB., • Support Operational team and key stakeholders to maintain policies and procedures to ensure conformity to outside accreditation bodies including NSI & SSAIB What we will need from you as an Administrator • Previous experience in a similar administrative role, preferably in customer service is highly desirable., • Previous experience within the Fire & Security sector would be an advantage but FM or engineering experience is essential., • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines (essential)., • Strong attention to detail and accuracy (essential)., • Proficient in using Microsoft Office Suite (essential) and CRM software (desirable as training will be provided)., • Excellent verbal and written communication skills (essential)., • Strong problem-solving and customer service skills (essential)., • Ability to work independently and as part of a team (essential)., • Able to use initiative, be proactive and contribute to continuous improvement activities (essential). What you can expect in return as an Administrator • Salary Range competitive & negotiable depending on experience, • 25 days holiday plus bank holidays and option to buy 5 days, • Contributory company pension scheme, • Life Assurance, • Private medical scheme, • Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00) Location: On-site –London, GBR At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. How to apply Please submit a tailored CV detailing your experience relevant to this role. Additional Company information What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver. Find out and what our about us.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Mobile Electrician — London & South East JLL | Workplace Management UK&I Tired of vans without tools, jobs without backup, and pay that doesn't move? We're growing our mobile engineering team and looking for qualified electricians who want more than just another maintenance contract. With JLL you get the stability of a national employer, proper kit, real training investment, and varied work — not the same three faults on the same site, week in, week out. Why electricians choose JLL • Strong, transparent pay. £40,000–£48,000 basic salary depending on experience and qualifications, paid monthly with no surprises., • Overtime that's worth doing. Time-and-a-half on weekday overtime, double time on weekends and bank holidays, plus standby/call-out allowance for on-call cover., • A van and kit that work for you. Fully equipped company van, fuel card, tools and PPE provided from day one., • We pay for your tickets. Fire alarm, EV charging, and more — fully funded, with paid time off to attend., • Real progression. Clear pathways to senior engineer, supervisor and REM-track roles within a national team — not a slide in someone's deck., • Variety, not monotony. A patch of sites across London and the South East gives you genuine fault-finding, installs and PPM — not the same job on a loop., • Backup when you need it. Regional engineering team leaders, technical escalation, and a stop-work culture that's actually respected., • Job security. Long-term national accounts and stable workload — not a small outfit one bad month from trouble. Full benefits package • Salary: £40,000–£48,000 (DOE), • Overtime and standby/call-out pay, • Company van or van allowance, fuel card, tools and PPE, • Pension scheme, • Holiday entitlement: 24 days + bank holidays, • Funded training, qualifications and ECS card renewal, • Life assurance @ 3 times Salary, • Employee discounts and wellbeing platform, • Enhanced sick pay, • Employee assistance programme (24/7 confidential support), • Cycle to work / season ticket loan schemes, • Electric Vehicle Salary Sacrifice The work • PPM and reactive electrical works across multiple commercial sites, • Fault diagnosis and repair on lighting, power, distribution and control systems, • Inspection, testing and certification to BS 7671 (18th Edition), • Working safely — POWRAs, permits, and a stop-work culture that means something What you'll need Essential: NVQ Level 3 Electrical Installation, AM2, 18th Edition (BS 7671), full UK driving licence. Nice to have: 2391, F-Gas/AC, commercial or FM experience, fire alarm/emergency lighting know-how — and if you don't have them yet, we'll help you get there. Ready for a job that backs you properly? Apply now with your CV — or get in touch to find out more before you commit to anything. JLL is an equal opportunities employer. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Are you ready to take ownership of one of London's most prestigious commercial developments from handover to world-class operations? JLL is seeking an exceptional Technical Services Manager to spearhead the critical transition of a landmark 8-floor fit-out from construction completion through to seamless BAU (Business as Usual) operations for a global alternative investment firm managing $92 billion in assets. This is a rare chance to be present from day one—taking a brand-new, state-of-the-art facility in the heart of Mayfair from practical completion through systems commissioning, handover, and into full operational delivery. You'll be the technical lynchpin ensuring this critical environment, including live trading floors, operates flawlessly from launch day and beyond. Location: Mayfair, London (5 days per week on-site) Start Date: Immediate – ahead of Q1 2027 practical completion Team Size: 7 direct reports Own the Journey: You'll be embedded throughout the final construction phases, attending handover meetings, witnessing systems commissioning, and participating in familiarization training—ensuring nothing is lost in translation between the construction and operational phases. Build Your Team: Recruit, onboard, and mobilize a high-performing engineering team of 7 professionals who will become the technical backbone of this premium facility. Strategic Impact: Report directly to the Account Manager and play a pivotal role in establishing engineering standards, SOPs, and maintenance regimes that will define operational excellence for years to come. Critical Environment: Support a sophisticated operation including trading floors where uptime isn't optional—it's essential. Your technical expertise will directly enable business-critical functions. Dual-Site Engagement: Split your time initially between the client's existing offices and regular site visits to the new development, giving you unparalleled insight into client expectations and building performance requirements. Phase 1: Pre-Handover (Now – Q1 2027) • Attend contractor handover sessions and witness testing and commissioning of all critical building systems, • Participate in familiarization training, • Build relationships with the construction team, M&E contractors, and specialist installers, • Recruit and mobilize your engineering team ahead of go-live, • Support implementation of mobilization plans, maintenance schedules, and operational protocols Phase 2: Transition to Operations (Q1 2027 onwards) • Lead the seamless transition from construction to operational management, • Implement planned preventative maintenance (PPM) programs across all 8 floors, • Establish 24/7 operational readiness for critical systems supporting trading operations, • Build strong client relationships and become the trusted technical advisor on-site, • Drive continuous improvement in building performance, energy efficiency, and occupant experience, • Building Services: HVAC, electrical distribution, UPS systems, generators, BMS controls, • Critical Systems: Trading floor infrastructure, data center environments, enhanced power provisions, • Life Safety: Fire alarm systems, emergency lighting, suppression systems, • Compliance: Statutory inspections, health and safety standards, FM regulations, • Team Leadership: 7 direct reports including mechanical, electrical, and multi-skilled engineers Essential: • Proven experience managing technical services or engineering operations in premium commercial, data center, or critical environments, • Strong leadership skills with experience recruiting, developing, and managing engineering teams, • In-depth knowledge of building services, M&E systems, and statutory compliance requirements, • Excellent stakeholder management—comfortable working with C-suite clients and senior leadership, • Relevant technical qualifications (HNC/HND in Building Services Engineering or equivalent) Desirable: • Experience in financial services, trading floor environments, or mission-critical facilities, • Familiarity with new build handovers, snagging processes, and defects management, • Professional membership (IOSH, BIFM, CIBSE, or similar), • Understanding of energy management and sustainability in commercial real estate, • Track record of mobilizing new sites or managing construction-to-operations transitions, • Competitive Salary – reflective of the strategic nature and seniority of this role, • Career-Defining Project – be part of a high-profile account from inception, • Professional Development – backed by JLL's global training and development programs, • Visibility and Impact – direct influence on client satisfaction and operational success, • Stability and Growth – long-term BAU role with a blue-chip client following mobilization This isn't just facilities management—it's engineering leadership at the highest level. You'll have the unique opportunity to shape the operational DNA of a world-class facility, establish best-in-class standards, and lead a team that keeps a critical business environment running 24/7/365. From witnessing the final bolt tightened to ensuring flawless operations on day one and beyond, you'll own the complete technical journey. If you thrive on challenge, demand excellence, and want to leave a lasting legacy on one of London's premier commercial developments, this is your opportunity. Join JLL and take the helm of this exceptional technical services operation in the heart of Mayfair. Apply now and be part of something extraordinary. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. EMEA Regional Engineering Director Location: London, Dublin, Frankfurt or Munich What this job involves; The EMEA Regional Engineering Director will be responsible for the management and delivery of all engineering Services, leading on all technical aspects of facilities services across portfolio. The role will be accountable for the Hard Services delivery and provide leadership to all sites across the region, ensuring delivery of their objectives and the implementation of property-specific operating strategies that achieve the required standards. The EMEA Regional Engineering Director will work closely with both the account and local client team, responding to requests in a timely and detail-oriented manner. Ensuring exceptional customer service is provided to both internal and external clients and key stakeholders. What your day to day will look like: • Lead Hard Services Management across the cluster (budgets, schedules, procurement, quality & risk, statutory compliance and governance), • Develop and implement consistent maintenance management practices across sites. Lead service partners and teams in driving performance and best practice to ensure exceptional service delivery, • Provide technical support for client’s leased space as required, • Lead sourcing in the area of regional contracts for technical products or services. Support JLL and client’s business pursuits, • Accountable for the JLL Engineering Operations Audit program, • Drive and deliver innovative cost reduction or sustainability programs, • Deliver improvement strategies using quantifiable data driven information from all available technology platforms, • Work with the account EMEA Sustainability Manager to identify energy management best practices and innovations that are applicable within the Client account, • Accountable for all engineering budgets within the UK portfolio working with the site facilities managers and forecasts and in accordance to the financial timetable, • Lead the UK engineering function in support of all client accreditations and certifications (e.g. Client ISO50001, ISO550001 certification), • Communicate regularly with the Client team to build and maintain relationships and work with key business partners and cross functional groups, • Manage internal and external Service Level Agreements (SLA) and Key, • Performance Indicators to ensure contractual commitments are met or exceeded, • Promote high level of customer service to ensure and drive best practices, • Ensure business continuity plans are carried out as required to maintain minimum service disruption, • Other duties as requested by the EMEA Account Director in order to meet the changing needs and demands of the business, • All the time working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors, • Conduct risk assessments and follow safety protocols, keeping up to date with latest legislation and trends Required Skills & Qualifications • You have direct experience in delivering technical Facilities Management services within a fast paced, high profile environment, • You have worked in a similar role and have skills to lead and influence others including virtual teams, • You have a track record in the management of Hard Services, preferably in both self-delivered and outsourced engineering services contracts, • You have experience in financial management and budgeting, identifying cost savings/avoidance, • You are able to build and maintain positive client relations and network at all levels, • You are able to audit your own work, • You are open and have good communication skills, • You are proficient with Word and Excel and have a keen interest in technology You strive for excellence in what you do and share ideas for improvement, • You are organized, work efficiently and can meet tight deadlines with professionalism and service focused approach, • You are adaptable to work to requests and projects that may vary, • You have a Technical or/and Authorised Person (preferred) qualifications #LI-JA1 Location: Remote –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Technical Supervisor (Facilities & Maintenance) JLL is seeking an experienced Technical Supervisor to lead the on-site facilities maintenance and engineering team at a prestigious Central London site. This role is pivotal in delivering a best-in-class maintenance service and ensuring the building's infrastructure is safe, efficient, and resilient. • Supervise, coordinate, and lead the site-based engineering team to deliver all maintenance and repair services per the contract., • Provide hands-on technical guidance and mentorship to the engineering team to foster skill development., • Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours emergency support., • Champion a "Safety First" culture, ensuring strict adherence to all JLL Cardinal Rules of Safety during maintenance activities., • Deliver monthly toolbox talks and safety awareness programs focused on the specific risks of engineering and maintenance work., • Oversee the planned preventative maintenance (PPM) schedule and all reactive maintenance activities to ensure maximum operational uptime., • Manage all Mechanical, Electrical, Plumbing (MEP) systems and building fabric, ensuring they are maintained to the highest standards and in compliance with statutory regulations., • Utilize the CAFM system to manage workflows, track asset performance, and ensure adherence to all maintenance SLAs and KPIs., • Drive a culture of continuous improvement, recommending enhancements to maintenance strategies, asset lifecycle, and building systems efficiency., • Conduct regular health and safety inspections of all engineering work and perform routine audits of statutory logbooks., • Manage all critical incident reporting and near-miss documentation related to facilities operations, leading after-action reviews to prevent recurrence., • Carry out site supervisory visits to ensure the quality of both in-house and subcontractor work meets the required standards., • Review all Risk Assessments and Method Statements (RAMS) and permits to work for maintenance tasks., • Act as the primary technical point of contact for the client and site teams on all facilities maintenance and engineering matters., • Attend and professionally deliver weekly operations meetings, reporting on maintenance performance and challenges., • Take ownership of client needs related to the building's environment and maintain clear, proactive communication., • Prepare and present monthly engineering reports, detailing PPM completion rates, reactive works, budget tracking, and asset performance., • Ensure all maintenance delivery meets and exceeds contractual SLA and KPI requirements., • Escalate critical equipment failures immediately to the Technical Manager with clear recommendations for resolution., • Manage specialist maintenance subcontractors, ensuring their site visits are properly coordinated and approved., • Review all technical quotes for remedial works or projects before submission for approval., • Source quotes and organize minor works and repairs in line with delegated authority., • Manage the critical spares inventory, including maintaining stock registers and conducting monthly audits., • Essential Experience: 5-10 years in a facilities maintenance supervision role, preferably within a corporate or high-end commercial environment., • Technical Background: Strong, hands-on technical background in MEP systems (Mechanical, Electrical, Plumbing)., • Team Management: Demonstrable experience managing an in-house team of multi-skilled engineers., • Systems: Proficient in using Computer-Aided Facilities Management (CAFM) systems for work order management and reporting., • Qualifications: Relevant technical qualifications (e.g., City & Guilds, HNC/HND in a building services discipline) are highly desirable. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for an Sustainability Regional Operations Manager About JLL We are JLL. We are a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. If you are looking to step up your career, JLL is the perfect professional home. At JLL, you will have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You will also make long-lasting professional connections through sharing different perspectives and be inspired by the best. We are focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! What this job involves Core Function: The Regional Sustainability Operations Manager (P2) is a junior sustainability manager role combining programme management with data and analytics capability. Sitting within the Sustainability Operations Team (SOT) function, this role is pivotal in helping integrate our sustainability requirements into BAU deliverables across all regional execution stakeholders – including IFM, D&C, engineering, and others as required. The role provides vital operational support across carbon, energy, water, and waste programmes, ensuring delivery against client commitments and maintaining the rigour required for effective governance and reporting. This is not a people-management position; success is measured through collaborative delivery and analytical contribution. Key responsibilities include: Programme Management – Project biweekly calls, POR tracking, timeline management, and stakeholder coordination across carbon/energy/water programmes. Carbon/Energy Programme Coordination – ECM implementation support, OP technical packages, carbon project pipeline tracking, and M&V coordination. Data & Analytics – Interpret performance metrics, support dashboard development, EUI benchmarking, and utility data oversight. FM Ops Interface – IFM liaison, site-level engagement, troubleshooting, and chase-ups on project delivery. Reporting & Governance – OP submissions support, client-facing updates, program performance metrics & governance reporting, and ESG compliance documentation. Stakeholder Engagement – Bi-weekly connects with BB programme leads, regional IFM teams, and vendor coordination. WASTE/SOFT SERVICES – DATA ANALYTICS INTERPRETATION/PROGRESS REPORTING ETC. Programme Coordination & Delivery • Plan and prioritise activities to meet roadmap and schedule expectations for carbon, energy, water, and waste management programmes, • Track POR delivery against milestones; maintain programme trackers, risk logs, and action registers, • Coordinate with FM Projects Lead to ensure sustainability projects are scheduled, delivered, and managed as expected • Coordinate with D&C and engineering teams on project delivery as required, • Work with regional IFM team to identify building-level activities contributing to client sustainability goals, • Own day-to-day programme progress tracking – flag blockers and escalate to ROL as required, • Support full programme management lifecycles: tracking risks, assumptions, issues, and dependencies Carbon/Energy Programme Support • ECM implementation coordination across audited EMEA sites • OP technical package preparation and submission support, • Carbon project pipeline tracking and M&V coordination, • Drive operational improvements through identification of energy and sustainability performance opportunities across the portfolio, • Work with Performance Optimisation Manager to adjust processes where data insights indicate needed focus or calibration Waste & Soft Services – Data Analytics & Progress Reporting • Support waste programme delivery including data analytics interpretation and progress reporting, • Track and report on soft services sustainability KPIs (waste diversion, landfill reduction, recycling rates), • Coordinate with FM teams on waste data collection, completeness, and quality, • Support Bin It Right, Oscar and other waste engagement programme delivery as required, • Produce waste/soft services progress reports for client-facing governance updates Data & Performance Analytics • Interpret performance metrics across carbon, energy, water, and waste programmes, • Support dashboard development and maintenance (in collaboration with P1 Analyst where applicable) • EUI benchmarking support and utility data oversight, • Manage energy, waste, and water data collection within JLL's technology platform, • Produce monthly and quarterly reports tailored to client-specific requirements Reporting & Governance • OP submissions support – preparation, coordination, quality assurance, • Client-facing updates and programme performance metrics reporting, • Programme performance governance reporting (Creego, client ROBs), • ESG compliance documentation support (CDP, GRESB, DEFRA, NGERs), • Support corporate reporting objectives – management information on utilities and environmental impact, • Ensure success stories are tracked and communicated to maintain programme awareness and engagement Stakeholder Engagement & Regional Interface • Bi-weekly connects with BB programme leads and regional stakeholder teams, • Engage with JLL facility managers, D&C leads, and engineering teams as working-level point of contact for sustainability programme delivery, • Foster strong working relationships with internal and external stakeholders – collaborative, solutions-oriented, • Establish strong working relationships with workstreams to deliver against KPI targets, • Site team and/or vendor coordination and chase-ups on project delivery, • Leverage client tools and in-house JLL tools for problem-solving; identify and secure alternative tools as needs arise Expected Outcomes and Critical Deliverables (first 6-months) OP2 2026 Technical Package support Carbon POR Framework maintenance and tracking Site-level EUI benchmarking (48 EMEA sites) ECM implementation coordination (23 audited sites) OP1 2027 pipeline preparation OP2 2026 Decarbonisation audit glidepath submissions completed Waste programme progress reporting and data analytics Monthly/quarterly client-facing programme performance reports SPLA workstream support (ad-hoc) Every day is different, and in all these activities, we would encourage you to show your ingenuity. Sound like you. To apply you need to be / have: Requirements – Essential University degree in engineering, environmental science, energy management, or related discipline 2–4 years’ experience in sustainability operations, energy management, or carbon programme delivery Programme/project management capability – able to manage multiple workstreams simultaneously Data literacy – comfortable interpreting performance data, utility metrics, and benchmarking outputs Experience working with/within FM or IFM teams Strong stakeholder communication – able to engage confidently with senior client stakeholders Self-starting, collaborative, comfortable navigating ambiguity Requirements – Desirable Experience with corporate real estate sustainability programmes Familiarity with EMEA energy markets and regulatory frameworks (ESOS, EPBD) Sustainability data platforms (QuickSight, Power BI, or similar) M&V planning or energy audit experience Understanding of decarbonisation strategies in commercial real estate Behavioural Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture. Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive. Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient. Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others. What you can expect from us You will join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you... Working Environment Location: London, UK Travel: Nominal pan-European travel expected Working pattern: 5-days on-site and/or flexible remote working options available; working hours flexibility required for cross-time zone collaboration as required Duration: Permanent Commitment: Full time (40hrs/week) Reports to: Regional Operations Lead (Mark Bottriell) Works With: Regional Ops IFM & Engineering Leads, BB GCS Programme Leads, IFM Teams Location: On-site –London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Team Leadership & Management Hire, lead, coach, and develop a team of Channel Managers, ensuring they meet and exceed pipeline and revenue goals. Establish a data-driven, high-velocity partner management culture, with clear KPIs around partner-sourced and partner-influenced revenue. Provide ongoing coaching, feedback, and skill development to strengthen partner management, co-selling, and strategic relationship-building expertise. Oversee continuous training to ensure the team maintains deep product knowledge and is fully equipped to support partners’ sales cycles. Partner Strategy & Ecosystem Growth Build and execute the regional channel strategy, guiding your team to recruit, enable, and scale high-value partners across EMEA and APAC. Identify and implement new partner programs, incentives, and go-to-market initiatives to expand revenue opportunities. Ensure consistency and predictability in partner performance by designing metric-driven activity models for the team. Cross-functional Collaboration Work closely with Enterprise Sales, Marketing, Product, and Customer Success to support co-selling, co-marketing, and seamless partner experiences. Act as the escalation point for strategic partners, helping remove roadblocks and supporting major opportunities your team uncovers. Forecasting & Reporting Monitor and report on partner team activity, sourced and influenced revenue, and pipeline generation on a weekly, monthly, and quarterly basis. Deliver accurate and timely forecasts for your region and ensure your team adheres to operational rigor in Salesforce and partner management tools. Fluent English is required; local languages in the supported region are preferred or required. Working knowledge of SFDC, PRM/partner portals, Salesloft, Excel, Tableau, or similar platforms. Experience in the IT, SaaS, or Digital Marketing ecosystem—especially with agencies or consultancies. Bachelor’s degree in Business, Communications, Marketing, or related fields. 15+ years experience, with at least 5+ years of managing channel, partnerships, or sales teams, across EMEA. 5+ years of individual contributor experience in channel sales, partnerships, or business development. Proven track record of leading teams to exceed partner pipeline and revenue goals. Excellent communication, coaching, and interpersonal skills. Highly metric-driven, self-motivated, and capable of thriving in a fast-paced environment. SaaS or MarTech experience strongly preferred. Travel is recommended but not required. • Strong product-market fit recognized by _, • High earning potential with clear quota attainment visibility, • Employee Support Program, • Loss of family member financial aid, • Employee Resource Groups, • Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

JOB TITLE: HR Analytics Manager \n REPORTS TO TITLE: GEDU Global Head of HR \n ROLE PURPOSE: \n Develop the established foundations to enable the GEDU HR division to become a data driven function. Drive the development of data to support management decisions, identify areas of focus and provide the Board with essential HR metrics to monitor the business. \n ROLE and RESPONSIBILITIES: \n\n • Develop the established foundations to continue to build a HR analytics discipline for the GEDU Group.\n, • Leverage appropriate tools to analyse data generated in the new global HRIS system to identify areas of focus & track the impact actions have.\n, • Support HR teams in building/maintaining dashboards to monitor key indicators.\n, • Identify gaps in current available data sets (in HRIS & offline). Implement action plan to remediate. Monitor ongoing reporting quality and work with local teams to enforce standards.\n, • Manage regular reporting cycles on Headcount (monthly), recruitment (weekly) and Board reporting (bi monthly)\n, • Leverage Power BI, AI and other tools to maximise the insights gained from any data/analysis.\n, • Provide analytical & process support in the performance review/compensation/ bonus review process.\n, • Provide excel/analytical support in HR matters where required and where opportunity presents itself.\n, • Leverage data to drive ad hoc insights as requested by Senior Management & other key stakeholders.\n, • Support stakeholders in understanding & interpreting the analysis to develop insights & action plans.\n, • Fold new & acquired businesses into the reporting process as required.\n\n Essential Skills and Experience \n\n • Exceptional Data analysis skills\n, • Strong experience in establishing a HR analytics discipline in an immature landscape.\n, • Good experience in producing accurate & reliable data from inconsistent sources.\n, • Demonstrable experience in explaining Data & insights to non-technical stakeholders.\n, • Excellent communication skills\n, • Strong experience in managing international data & implementing a common lexicon which all parties understand.\n, • Substantial experience of using Power BI & other tools to develop insights.\n, • Strong stakeholder management.\n, • Experience in analysing thousands of lines of data to identify patterns, areas for improvement, and presenting them to the business to drive action plans.\n\n OTHER INFORMATION \n The postholder will also be expected to demonstrate their commitment: \n\n • to GEDU’s values and regulations, including equal opportunities policy.\n, • the GEDU’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU’s Environmental Policy.\n, • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.\n\n This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. \n ROLE DIMENSIONS \n\n • Direct Reports: 0\n, • Indirect Reports: 0\n, • Travel: Unlikely\n, • Budget Responsibility: None\n\n

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: The UK Operations Manager is a senior leadership role responsible for the overall strategic and operational management of Amazon account. This position combines commercial acumen, client relationship management, and operational oversight to ensure contract profitability, client satisfaction, and continuous service improvement across all sites in the UK. Key Responsibilities Strategic Account Management · Create and own strategic account plan · Create and own UK risk register · Create account continuous improvement initiatives · Manage ad hoc improvement plans · Manage client expectations via escalation plan · Create proposals for contract renewal · Deliver monthly performance reporting and QBRs to clients · Prepare comprehensive packs for QBR meetings · Create monthly performance reviews · Update account team on major escalations Safety & Leadership Oversight · Lead near miss and good catch reporting programs · Conduct auditing and site audits · Oversee engineering health and safety compliance · Lead 2,2,2 reporting for safety and leadership · Conduct accident and incident investigations · Promote driver safety programs · Ensure all statutory, mandatory, and routine inspections are completed · Promote and ensure compliance with Health, Safety, and Environmental policies · Conduct job audits Team Leadership & Performance Management · Manage overall team performance · Lead development and leadership initiatives for people · Management of attendance and holiday planners · Management of new starter processes · Set team goals and communicate strategic priorities · Ensure team members are fully equipped through regular 1:1s, training, coaching, and development activities · Lead twice daily performance management calls with Engineering maintenance team. · Conduct performance reviews and development discussions Contract & Commercial Management · Manage contract variations · Oversee ongoing review of cost-to-serve · Manage debt management processes · Understand and apply various contract types · Ensure vendor competence and value for money · Support client with commercial and technical expertise · Oversee SFG governance · Manage quoted works · Review and approve annual POs to be raised for PPMs · Oversee application sign-off Financial Management & Commercial Acumen · Manage debt management and collections · Oversee cost-to-serve optimization · Review contract variations and commercial implications · Manage WIP (Work in Progress) - final stage · Approve application signoffs · Review quotes for cost competitiveness (first review) Technical & Operational Oversight · Oversee management of technical teams · Ensure PPM injection and asset management processes · Manage asset collection reviews (technical) · Coordinate work schedules to minimize disruptions and optimize efficiency · Ensure any immediate remedial actions from sub-contractor delivery are recorded and actioned · Oversee Samara checks · Review PPM schedules · Manage operational performance of engineering team Client Relationship Management · Deliver monthly performance reporting and QBRs to the client · Manage client expectations via escalation plan · Handle vendor reports · Manage customer complaints process · Prepare and present QBR packs · Create monthly performance reviews Resource & Operational Management · Manage out-of-hours (OOH) rotas · Oversee management of diaries for sickness and absence · Ensure company standard operational procedures are implemented and adhered to · Manage training matrix · Oversee vehicle management Key Accountabilities Contract Performance · Accountable for overall contract performance against KPIs and SLAs · Ensure delivery of exceptional client service across all touchpoints · Drive continuous improvement and operational excellence · Maintain contract profitability and commercial viability · Client Satisfaction · Primary point of contact for senior client stakeholders · Conduct regular QBRs and performance reviews · Manage escalations and resolve complex client issues · Build and maintain strong, trusted client relationships Team Development · Lead, develop, and coach operational teams · Create high-performing, engaged teams · Ensure adequate resource planning and capability development · Foster a culture of safety, quality, and continuous improvement · Commercial Success · Manage contract P&L and financial performance · Identify and deliver cost optimization opportunities · Drive contract renewals and growth opportunities · Ensure appropriate risk management and mitigation strategies · Required Skills & Competencies · Strategic & Commercial Leadership · Proven track record in managing large-scale facilities management contracts · Strong commercial and financial acumen · Strategic planning and business development capabilities · Contract negotiation and renewal experience Client Management Excellence · Outstanding relationship management and stakeholder engagement skills · Ability to manage complex, multi-site client accounts · Experience in conducting executive-level QBRs and presentations · Strong problem-solving and conflict resolution abilities Operational Excellence · Deep understanding of facilities management operations · Knowledge of technical services, PPM, and reactive maintenance · Understanding of health and safety regulations and compliance · Experience with CAFM systems and performance reporting tools Leadership & People Management · Proven ability to lead and develop high-performing teams · Strong coaching and mentoring capabilities · Performance management experience · Change management and continuous improvement expertise Communication & Influencing · Exceptional verbal and written communication skills · Ability to influence at all organizational levels · Strong presentation and facilitation skills Key Performance Indicators · Client satisfaction scores (CSAT/NPS) · Contract financial performance (margin, cost-to-serve) · SLA/KPI achievement rates · Contract retention and renewal success · Safety performance (incident rates, compliance scores) · Team engagement and retention metrics · Revenue growth and upsell opportunities · QBR outcomes and action closure rates Qualifications & Experience Essential: · Significant experience in Hard Services account management · Proven track record of managing P&L responsibility · Technical Qualifications either Electrical/ Mechanical · Strong commercial and contract management background with minimum 5 years’ experience in managing Hard services contracts · Demonstrable client relationship management success · IOSH Managing Safely or equivalent H&S qualification Desirable: · Relevant professional qualifications (IWFM, RICS, or equivalent) · Experience across multiple service lines · Track record of contract wins and renewals Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.