Offres voice over à Royaume-Uni - Page 4

Customer Service Executive Nouvo Recruitment are delighted to be working with one of the UK’s leading independent providers of business voice, data, IT, cloud & technology services. Duties & Responsibilities • Dealing with customer and general queries over the phone, email and via our web chat to ensure 100% customer satisfaction, • Working closely with the Account Management team, • Ensuring all communication is recorded and activities updated on the CRM system, • Building strong and enduring personal relationships with customers, • Liaise with third parties such as suppliers and the networks, • Work to service level agreements, • Escalating customer complaints, • Managing customer faulty device issues Skills and Experience required • Previous experience in delivering outstanding customer service, • Excellent organisational skills, • Excellent communication and listening skills, • Ability to work in a fast paced environment, • Problem-solving skills, • Ability to handle multiple tasks and relationships, • High detail-oriented and motivated Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search. Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Role: Independent Child Trafficking Advocate Based: Home-based with travel across London Rate: £14.35 PAYE or £19ph Umbrella Start Date: As soon as possible Duration: 6 months temporary - strong possibility of permanent position Hours: Full Time - Home Based with travel across London Our client, one of the UK’s leading Children’s Charities, is looking to recruit a Child Trafficking Advocate to join their service. The service runs several national programmes supporting and advocating on behalf of children who have experienced trafficking and/ or exploitation across the UK What does the role involve? Managing a caseload of young people and providing them with practical and emotional support, and advocating on their behalf as and when required Key working clients through both face-to-face and online support, and using creative approaches to ensure the child/ young person is engaged, supported and receives an excellent standard of care Working in partnership with a range of partner agencies, professionals and statutory services, including Social Services, the Police, Probation, Schools, CAMHS and various medical professionals Identifying and responding to safeguarding and working with partner agencies to deliver robust safeguarding responses Supporting children and young people through the criminal justice system and building a strong rapport with them Working to foster independence for the children and supporting them to achieve their goals and integrate them into available networks of support Ensuring that the voice of the child is heard and remains at the heart of the service Contributing to national development work, feeding into national workstreams and raising awareness of the service and the issues facing these children What are they looking for? Experience of working with children and/ or young people in particular those who have experienced Child Sexual Exploitation, Child Criminal Exploitation/ County Lines and/ or Trafficking A background in Social Services, the Police, Asylum and Immigration, Therapeutic Services, Domestic/ Sexual Abuse and/ or Children/ Family related services A knowledge of the National Referral Mechanism (NRM) and legislation relating to CYP, Modern Day Slavery and/ or Asylum and Immigration would be highly desirable Strong working knowledge of safeguarding and child protection Proven track record of working with a range of multi-agency partners and professionals Supporting Futures Consultancy acts as an employer and agency Having worked with this client for over ten years, we would highly recommend them to any candidate – they have an excellent management team, offer numerous training and development opportunities and deliver high quality child focus services across the UK

Solution Architect - Innovation & Digital £84,000 (inc. cash allowance) + enhanced holiday + private medical Hybrid - typically 1-2 days per month in the office I'm working with a client of ours who are a well-established UK organisation investing heavily in their Innovation & Digital capability. This isn't a traditional architecture role sitting in governance or platform. This is greenfield. Experimentation. Prototyping. Turning ideas into real, live digital products that the business actually uses. You'll sit within a forward-thinking Architecture function that looks after products - not waterfall programmes, not static platforms - but genuine innovation. Around 30% of your time will be in the innovation labs space, working with stakeholders to shape ideas, challenge thinking, and build proof of concepts. Another 30% will see you taking the best of those ideas into full builds, working closely with agile development squads to get them over the line. This is as much about communication and influence as it is technical design. You'll be expected to challenge the business (constructively), articulate ideas clearly, and translate complex technical thinking into something commercial leaders can genuinely understand. They're doing some exciting things in the AI space too - from building their own secure internal chat capability through to AI-driven, compliance-focused transformation products. Gen AI is a big part of the experimentation pipeline, so whether you've delivered AI projects already or you have a solid grasp of the principles and infrastructure behind it, that curiosity and understanding is important. What you'll be doing You'll be at the front end of innovation - taking problem statements from across the business and turning them into tangible prototypes, MVPs and scalable digital products. You'll design and lead technical solutions in a cloud-first environment, collaborate with architects and engineers to ensure alignment to enterprise strategy, and stay hands-on enough to validate ideas quickly. You'll also stay involved post go-live - consulting with product teams to ensure what's been built is adopted, maintained and evolved properly. This isn't "design it and disappear". It's proper ownership. In your first year, the expectation is that you'll fully understand the business streams you support - both technically and commercially - becoming a trusted voice in that space. What they're looking for Experience as a Solution Architect or Technical Architect (or a Lead / Senior Developer who has stepped into architecture) Strong background in cloud solutions - AWS or Azure, they're flexible Proven experience delivering greenfield work, proof of concepts and MVPs Comfortable working in agile product environments Exposure to AI / Gen AI projects or a strong understanding of the principles Able to design compliant, production-ready solutions Strong stakeholder engagement skills - able to challenge and influence Confident presenting technical designs to both technical and non-technical audiences Creative mindset - enjoys experimenting and trying new approaches You don't need to be an Enterprise Architect living in governance frameworks all day. They want someone pragmatic, technically credible, and commercially aware. Someone who enjoys getting stuck in. The environment £84,000 Enhanced holiday - 28 days plus holidays Private medical Flexible hybrid working - typically twice a month in the office Core 9-5 but flexibility around start / finish times A mature team who trust people to manage their time The interview process is two stages - an initial Teams conversation with the Architecture leadership, followed by an in-person presentation where you'll design a solution and walk them through your thinking. Communication is absolutely key here. If you enjoy greenfield architecture, experimenting with AI and emerging tech, and working in an environment where you can genuinely influence the direction of digital products - this is well worth a conversation. Looking to get CVs out on this ASAP so get in touch if you need anything. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Great opportunity to work as a Warehouse Operative for our client's busy site in London. Immediate starts! The rate of pay is £13.10 per hour, with an additional allowance when using MHE. This is a full-time role working Monday to Friday, occasionally Sundays as well, and the hours of work are: - 6am to 2pm Positions are available in the chilled area and freezer. Your Time at Work As a Warehouse Operative, your duties will include: • Products picked accurately - Performance standards achieved (pick rate) - Stock rotations to ensure products remain within their code life tolerance - Complying with agreed procedures to ensure a safe and legal working environment and consistent quality standards - Ensure all company equipment is maintained, utilised and returned as required within operational processes to the operations office In addition to these duties, you may be required to undertake other duties in line with the needs of the business. Our Perfect Worker Our perfect Warehouse Operative will maintain high standards of hygiene and housekeeping, and comply with all company policies and procedures. Applicants will maintain and promote a positive image of Kuehne Nagel and Greene King and use 'voice' to accurately identify products and pick orders safely. You will operate warehouse MHE Fleet (Mechanical Handling Equipment), and work independently and as part of a team within a multi-temperature environment (Chilled and Frozen). Previous experience working with MHE is desirable. Key Information and Benefits • Earn £13.10 per hour - 6am to 2pm - Canteen on site - Good links to public transport - PPE provided - Uniform provided - Full training provided - Attendance bonus - Free car parking on site Job ref 1GXOPG About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Programme Manager - SC Cleared Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £85k plus company benefits. Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.6 92% of our staff would recommend Triad to a friend 100% CEO approvalSee for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe. Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting. Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products. Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport.Role Summary Triad is seeking an experienced Programme Manager to lead complex programmes using Scaled Agile (SAFe) and more traditional delivery methods, particularly within the UK public sector. Operating mostly within Agile environments and aligned to the Scaled Agile Framework (SAFe), you will coordinate delivery across multiple teams and workstreams, ensuring outcomes are delivered efficiently and sustainably. This role requires strong leadership, excellent stakeholder management, and the ability to navigate complex organisational environments while maintaining a clear focus on outcomes and benefits realisation. Key Responsibilities Lead and manage complex programmes consisting of multiple projects or workstreams, ensuring delivery aligns with organisational strategy and client objectives. Build and maintain strong relationships with senior stakeholders, clients, delivery teams, and suppliers, ensuring clear communication and alignment across the programme. Oversee programme delivery within Agile/SAFe and more traditional environments, coordinating across multiple teams to ensure effective planning, delivery, and continuous improvement. Establish and maintain programme governance frameworks, including reporting on progress, risks, dependencies, and financial performance. Identify, assess, and mitigate programme risks and issues, ensuring proactive resolution and effective escalation where required. Ensure programme outcomes deliver measurable business value and align with the intended benefits for the client organisation. Manage programme budgets, resource allocation, and forecasting, ensuring efficient utilisation and strong financial oversight. Promote a culture of collaboration, transparency, and continuous improvement across programme teams.Skills and Experience Experience working within law enforcement and/or defence sectors is desirable, particularly in environments requiring high levels of governance, security, and stakeholder coordination. Experience delivering digital solutions with a focus on user needs (User Centred Design) aligned to GDS/CDDO standards. Experience delivering complex digital programmes within the UK Public Sector, with an understanding of government delivery environments. Strong experience working closely with digital teams and managing large-scale digital transformation programmes involving multiple teams or suppliers. Experience working within Agile delivery environments, coordinating multiple teams within frameworks such as SAFe. Proven ability to engage senior stakeholders, manage expectations, and communicate effectively across both technical and non-technical audiences. Demonstrable experience in programme governance, financial management, risk management, and benefits realisation. Strong leadership and facilitation skills, with the ability to motivate teams and drive delivery outcomes.Qualifications & Certifications A degree or equivalent qualification related to programme management, business, technology, or a relevant discipline - Desirable Certified SAFe Practitioner (Scaled Agile Framework) or equivalent Agile programme delivery certification - Desirable Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A structured interview with a Senior Delivery Manager, covering your professional background and assessing cultural fit. Participation in a workshop scenario, followed by a Q&A segment. A final interview with the Chief Technology Officer. We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader

Power Platform Technical Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Up to £80k plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approvalSee for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc invites skilled and ambitious professionals to embark on a transformative journey as a Power Platform Technical Architect within our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Technical Architect, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built primarily using the Microsoft Power Platform. The ideal candidate will be a well-rounded architect capable of delivering robust solutions across multiple platforms and technical domains. To be successful, you will need a comprehensive understanding of cloud technologies, the Microsoft ecosystem-including expertise in SharePoint, Dataverse, and the full Power Platform suite-as well as a proven background in general architecture design. You will utilise your deep technical understanding of the full Power Platform suite to assess new methods and technologies-both within and beyond the Power Platform-translating business requirements into robust, efficient, and scalable solutions. The role will require you to evaluate and recommend development directions before implementing those recommendations to deliver optimal outcomes. Key Responsibilities Solution Design and Architecture: Collaborate with business stakeholders to understand requirements and translate them into technical solutions leveraging Power Platform and associated technologies. Design end-to-end solutions on Power Platform, considering scalability, security, and performance aspects. Experience in architecting Cloud-based solutions.Technical Leadership: Provide technical leadership and guidance to development teams, including application of best practices across the full software development lifecycle. Mentor and coach team members to enhance their skills and knowledge.Customisation and Development: Develop custom solutions (including bespoke styling) to meet business requirements. Create and customise entities, fields, forms, and views in Dataverse.Integration: Design and implement integrations between Power Platform and other enterprise systems. Work with APIs and connectors to ensure seamless data flow between Power Platform and external systems.Governance and Compliance: Define and implement governance policies for Power Platform usage. Ensure compliance with organisational and industry-specific regulations.Performance Optimisation: Monitor and optimise the performance of Power Platform solutions. Identify and resolve performance bottlenecks and scalability issues.Documentation: Create and maintain comprehensive technical documentation for Power Platform solutions. Document best practices, guidelines, and standards for Power Platform development.Qualifications & Certifications Bachelor's degree in computer science, Information Technology, or a related field. Due to the nature of this position, you must be eligible and willing to undergo security clearance (up to DV). To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Ideally, Microsoft Certified: Power Platform Solution Architect Expert.Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition to being a Disability Confident Leader

Network Engineering Manager - In this position you will work alongside the Project Management and Engineering teams. There will be opportunities to work with the latest technologies, influence design and deliver systems to the highest quality. You will be responsible for consulting on design, configuring network hardware, commissioning, and delivery of a project's network and telecommunications systems as a department lead. It is essential that you are an excellent communicator with good Client facing skills and have strong network engineering experience and excellent knowledge of wireless networks, fibre optics and telecoms systems. This is a field-based role that also requires international travel. The position will see you working on systems that are deployed in the high end residential market and within the integration of bullet proof systems in the world of high end superyachts. Consult on network design and architecture for yacht and residential projects. Configure, deploy and commission network infrastructure (routing/switching, Wi-Fi, firewalls, WAN). Own technical quality: testing, fault-finding, and final sign-off readiness. Produce and maintain accurate documentation (as-built, configs, IP plans, test results). Provide practical escalation support during build and commissioning. Lead and support a team of engineers on live projects (allocation, guidance, standards, coaching). Manage interfaces with shipyards, builders, owners' reps, and third-party contractors. Report progress, risks, and blockers clearly to the Project Manager. Train and upskill engineers-raise consistency across the department. CCNA - essential CCNP - desirable (or equivalent experience) Strong experience designing and delivering networks end-to-end. VLANs, trunking, STP fundamentals, DHCP/DNS, routing basics (OSPF preferred; BGP a plus). QoS and traffic shaping principles (especially important for voice/video). Multicast/IGMP basics (helpful in AV-over-IP environments). PoE design awareness (budgets, switch selection, edge device demands). Enterprise Wi-Fi deployment and management (controller-based or equivalent). Wi-Fi surveys, coverage analysis and heatmaps (Ekahau or equivalent). Commissioning approach that proves performance, not just "looks connected". Firewall configuration and deployment (Cisco, Fortinet, Check Point, Sophos, WatchGuard, Palo Alto). * Solid fundamentals: segmentation (owner/guest/crew/IoT), secure remote access/VPN, ACL deployment. Multi-WAN / SD-WAN style solutions and path selection (Peplink, Celerway, Kerio, Sophos, Cisco, Kognitive networks, etc.). 3G/4G/5G routers/modems, ISP management, VSAT connectivity constraints. SIP/VoIP fundamentals (Session Initiation Protocol) and IP telephony systems. Fault-finding and commissioning are compulsory. Comfortable using hand tools and network/telecom test equipment. Fibre experience: handling and testing basics (power levels/links) - OTDR knowledge a plus. General Strong English (written and spoken) and confident client-facing communication. Competent with Microsoft 365 (Word, Excel, Teams, SharePoint, OneNote, PowerPoint).If you have the desire / ability to travel and now seek a new fun and truly bespoke position then please send me your full technical CV that covers ideally all of the above. YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV HERTS HERTFORDSHIRE BEDS BEDFORDSHIRE BUCKS BUCKINGHAMSHIRE LONDON IT IOT NETWORK CISCO FIREWALL WIFI WI-FI CCNA CCNP WIRELESS VPN WAN VSAT ROUTERS

Commissioning Manager The client are a leading enterprise level life safety and security integrator working on large scale project throughout the UK & Europe The Role This role will oversee the commissioning of Life Safety, Fire Detection, Fire Suppression, Sprinkler, Security, and Data Infrastructure systems specifically within large-scale Industrial, Commercial, Residential and Data Centre environments. The Commissioning Manager will provide technical leadership, challenge design information, manage multidiscipline commissioning teams, and ensure all systems are integrated, validated, and handed over in accordance with all standards, legislation, project specific standards and client timescales. Duties and Responsibilities Planning & Coordination Develop detailed commissioning plans, programmes, procedures, and schedules for ELV systems (Life Safety, CCTV, Access Control, Intercom, etc). Review design drawings, specifications, and scope documents to identify commissioning requirements. Coordinate with design teams, project managers, subcontractors, and vendors to ensure readiness for commissioning. Conduct commissioning meetings and prepare progress reports for management and clients. Review resource requirements and skill set for each project/system and ensure they are in place as per the commissioning plan/programme Plan across multiple projects to ensure commissioning plans/programme/resources are in place and that one project doesn't fail due to another project over-running. Coordinate and manage integration workshops between life safety systems, security systems, sprinklers, fire suppression and data systems Commissioning Execution Ensure the project commissioning plan is in place and lead and supervise commissioning engineers on site in conjunction with the project site team Carry out weekly checks with commissioning engineers to ensure programme being adhered to and monitor progress/resource issues Oversee programming, system configuration, and integration between multiple ELV systems (e.g., linking fire alarm with access control or BMS) Ensure all issues identified during testing are logged, rectified, and reverified before system handover Implement and manage commissioning gateways, punch list management, and closure Quality Assurance & Compliance Verify compliance with Specifications, BAFE, BS, EN, and GBEC Policies and procedures Support standardization of commissioning processes across multiple sites Coordinate third-party testing, inspections, and approvals with relevant agencies or consultants Maintain QA/QC documentation, including checklists, test reports, and witness sheets Ensure commissioning activities follow safety and quality management procedures Review and validate commissioning scripts, method statements, and integrated test plans Documentation & Handover Prepare and maintain complete commissioning documentation, including test sheets, commissioning logs, and defect reports Manage and support the preparation of as-built drawings, O&M manuals, and training sessions for client representatives Oversee final acceptance testing (FAT), site acceptance testing (SAT), and system handover to the client Ensure all commissioning evidence is captured through approved digital platforms (e.g., Dalux, BIM360, Cx software, ATP) Leadership & Team Management Lead, mentor, and train commissioning teams and engineers Demonstrate a key focus in driving force to deliver project close outs Communicate risks early, escalate blockers, and drive issue resolution to protect milestones Support end-user training and handover of fully validated systems Ensure coordination with other trades (mechanical, electrical, BMS, lifts, etc) to ensure smooth integration Provide technical support and troubleshooting throughout project execution Working Conditions • Primarily site-based role with travel between multiple project locations, • May involve extended working hours to meet project deadlines, • Must comply with all site safety and company policies Person Specification Skills & Competencies Minimum 5+ years senior commissioning experience on large commercial or Data Centre projects Deep understanding of ELV and life safety systems architecture and integration Presenting & demonstrating commission delivery position to senior management teams Strong leadership, planning, and team coordination skills Highly organized with strong urgency, attention to detail, and commitment to zero-defect execution Proficiency in commissioning tools, system diagnostic software, and network configuration Excellent communication and documentation abilities Analytical mindset with strong troubleshooting and problem-solving capabilities Ability to manage multiple projects and meet deadlines under pressure Essential Hold CSCS Card and SMSTS Safety Trained Experience in working on and commissioning Fire Detection, Voice Alarm, Disabled Systems, Access Control, CCTV, Intruder systems to the applicable British, European and NACOSS Standards and knowledge of all relevant BAFE/BRE codes of practice To be conversant with and up to date in respect of new technologies and regulatory standards that are relevant to the design process Minimum of 5+ Years Experience Commissioning Medium/Large Projects Plan and monitor work to tight time scales and deadlines Multitask across multiple projects Good verbal and written communication skills, including the ability to prepare reports Work creatively and innovatively dealing with core issues with customers Form good working relationships with colleagues, customers and stakeholders Strong understanding of redundancy philosophy, fire strategies for data halls, and operational uptime commissioning procedures Experience managing multi-discipline commissioning teams and running commissioning meetings/workshops Influence, persuade and negotiate effectively Understand and disseminate specifications and technical drawings Display initiative and to have strong attention to detail Be highly motivated and orientated with a strong drive to deliver and succeed Have good organisational and time management skills Good presentation and customer facing skills PC Literate and Good understanding of Microsoft Products Desirable • FIA/NACOSS Training (Advanced Installer & Advanced Commissioner), • First Aid Training, • System Knowledge / Experience:, • Fire Alarms - Gent/WINMAG/DRAX/Advanced/Siemens/FAAST/Xtralis/ Apollo, • PAVA - Honeywell/Baldwin Boxall, • Disabled Systems - Baldwin Boxall/C-TEC, • Security System - Milestone/Xplan/CCure/AMAG/Lenel/Hikvision/Axis/ Galaxy/Comelit/Commend, • Previous experience of working within Fire, Security or Data Infrastructure industry, • M&E Co-ordination experience For more information on this role please call Giles - Director - Fire @ Amida

SC Cleared - Business Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £60k plus excellent company benefits. Given the nature of the work and timescales, candidates must hold an active SC clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.6 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad Group Plc invites skilled and ambitious Business Analyst to join our dynamic and award-winning team. Recognised twice for "Project Excellence" by The Chartered Institute for IT & Computing Awards, Triad stands at the forefront of the public sector, dedicated to understanding and conquering technology challenges while delivering optimal value to UK citizens. As a Business Analyst, you will play a significant role in our client assignments. You will build relationships with clients, defining the scope, objectives, and benefits of the products we build for them. You will gain the trust of end users to elicit quality requirements and business processes and deliver exemplary business analysis throughout the full product lifecycle as part of an effective, collaborative team. Key Responsibilities Essential: Active Security Clearance Consultant mindset - appetite for working in a variety of business domains Ability to work with agile delivery teams Ability to build relationships with clients, stakeholders, and end users Rigorous analytical thinker, which you apply to the definition of MVP, epics and user stories Able to delve into a toolkit of appropriate techniques and methods to use at different project stages, business domains and delivery environments Business-focussed, helping clients define, measure, and realise objectives and benefits Effective communicator who can explain the 'why' as well as the 'what' to clients and colleagues alike Motivated to deliver high-quality outcomes in all assignments Nice to have: Experience working in the UK Public Sector with a good understanding of the GDS Service Manual Scrum agile coaching experience Product owner or proxy product owner experience Waterfall project delivery experience Active contributor to communities of practice Qualifications & Certifications Bachelor's degree in computer science, Information Technology, or a related field. Due to the nature and urgency of this position, you must hold an active SC clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses and participation in communities of practice. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like more information, please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition to being a Disability Confident Leader

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership) Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries and recognised for many of the world's best‑loved consumer brands. They are transforming how they work with customers using data, innovation and collaboration to become the most trusted supplier in their industry. If you want to lead change and have true influence, this is the role for you. We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. You will be the senior point of contact for their retail partners' Supply Chain and Commercial teams, ensuring smooth execution, exceptional service and continuous improvement across customer operations. This role also leads a high‑performing Customer Collaboration team, shaping ways of working and developing capabilities across the function. Key Responsibilities: Build and manage senior relationships within customer Supply Chain & Commercial teams. Lead the strategic customer contact plan and champion the voice of the customer. Drive improvements in forecasting accuracy, dispatch performance, invoice accuracy, OTIF, on‑shelf availability, claims performance and customer escalations. Manage and develop a Customer Collaboration team, setting direction, coaching and building capability. Champion the adoption of digital tools, automation, AI and analytics platforms to improve performance and decision‑making. Skills & Experience: Strong background in Supply Chain, Customer Operations, or Customer Supply Chain Management. Experience working within the FMCG sector is key. Experience working with, or supporting, major retailers or high‑volume customer accounts. Proven ability to improve operational KPIs (e.g. OTIF, forecasting, service levels). Comfortable with modern digital tools (Power BI, automation workflows, AI‑enabled tools). Benefits: Salary up to £100,000 Bonus 15% Car Allowance £7,500 Industry‑leading pension scheme Share purchase scheme Medical cover Hybrid working Excellent development & progression pathways Access to wellbeing benefits and staff discounts Opportunity to work with globally recognised consumer brands A collaborative, agile culture that rewards innovation and leadershipIf you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business