Workday Administrator
2 days ago
Gerrards Cross
TSL - About Us TSL is a leading international technical engineering and construction partner operating across the UK, Ireland, and Mainland Europe. We focus on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors. TSL is committed to creating the spaces that enable the fourth industrial revolution, whilst ensuring we leave a positive environmental and social legacy for communities across the world. Our team work with our valued clients and supply chain partners to create a simple agenda concentrated on getting things done. Above all, we are focused on delivering first class projects, executed efficiently, without compromising on safety or quality. About the Opportunity TSL’s continued growth has created a range of exciting new opportunities across Mainland Europe, UK, & Ireland. We want big-picture thinkers who aren't afraid to roll up their sleeves, refusing to settle for 'good enough' and pushing for great each time. Reporting to the The Head of HR, the Workday Administrator will be hands-on and detail-oriented to take ownership of our Workday platform. As the primary point of contact for all Workday-related activity across the business, you will play a critical role in maintaining, optimising, and evolving our Workday environment to meet business needs. You will work closely with internal stakeholders across HR, IT, and Finance, as well as managing our external AMS (Application Management Services) partner to deliver timely support, enhancements, and strategic improvements. Your responsibilities will span day-to-day system administration, ticket triage, sprint planning, and product backlog management and delivery all in support of a high-performing HRIS. Key Responsibilities System Administration & Support • Serve as the primary system administrator and subject matter expert for Workday across all key modules (HCM, Recruitment Absence, Time Tracking, Talent)., • Act as the first point of contact for internal Workday queries and support tickets, ensuring accurate triage and resolution., • Manage role-based security and user access in line with data privacy regulations (e.g. GDPR). AMS Partner & Project Management • Manage the relationship with our external Workday AMS provider, overseeing ticket escalations, enhancement requests, and service performance., • Lead and coordinate agile delivery cycles including sprint planning, retrospectives, and stand-ups (as needed) with internal teams and the AMS provider., • Maintain and prioritise the product backlog; ensure that business-critical issues and feature requests are appropriately captured, defined, and delivered. Configuration & Optimisation • Own the configuration and maintenance of Workday across relevant modules, including implementing business process changes and new functionality., • Monitor Workday’s bi-annual release cycles and lead the adoption of new features, including testing, stakeholder communication, and change management., • Identify opportunities to automate processes, eliminate manual tasks, and enhance the employee experience. Reporting, Data & Governance • Develop and maintain dashboards and custom reports to provide actionable insights to HR and business leaders., • Support regular data audits and ensure the integrity, accuracy, and consistency of HR data., • Participate in governance processes for Workday changes, ensuring documentation, version control, and approvals are consistently applied. Required Experience & Skills • Strong, hands-on experience administering and configuring Workday, particularly within the HCM module., • Experience managing and resolving system support tickets and user queries in a timely, structured manner., • Proven experience working with external Workday partners or AMS providers., • Familiarity with agile delivery practices including sprint planning and backlog management., • Ability to translate business requirements into scalable system solutions., • Excellent attention to detail, with strong communication, documentation, and stakeholder management skills., • Solid understanding of HR processes, data flows, and information security standards. Preferred Qualifications • Experience supporting global or multi-entity Workday environments., • Familiarity with Workday reporting tools, calculated fields, and advanced report writing would be advantageous., • Understanding of Workday release management, change governance, and test cycles., • Advanced Excel skills for data manipulation and audit support.