Retail Jobs in Egham

SALES ADMINISTRATOR
Plum Personnel
SALES ADMINISTRATOR. SALES ADMINISTRATOR EGHAM About the Sales Administrator: The prime responsibility of a Customer Service Representative is to ensure that customers' expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate. This is a key role within the team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with personnel, advising and updating them of changes is essential in this role. Main responsibilities of the Sales Administrator : • Managing customer orders, entering details and making changes, ensure value added services have been actioned, obtain proof of deliveries where requested • Deal with inbound calls, dealing with any queries, actioning as appropriate • Manage returns from customers and ensure credits are raised efficiently • Raise credit and debit paperwork, passing the information is passed onto the accounts team efficiently • Maintain monthly and daily reports for internal departments, acting as a point of contact • Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently • Accept all incoming calls and respond with relevant action as required Candidate requirements of the Sales Administrator : • Excellent communication and interpersonal skills • Highly organised, accurate and good attention to detail • Previous experience within a customer service role • Good team player and able to work on own initiative Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in rel...
Egham
3 days ago
MARKETING / SALES ADMINISTRATOR
Plum Personnel
MARKETING / SALES ADMINISTRATOR. The role of the Marketing / Sales Administrator is to support the Product Marketing team within a Business Unit (BU) on daily operational tasks around sales quotations and customer order management. They will also assist on proactive projects such as quote follow up, lost business review, design funnel analysis and margin improvement on existing business. Key Responsibilities for the Marketing / Sales Administrator: Management of supplier cost books including system updates and relevant customer open order reviews.Maintain an up to date supplier contact database for the Business Unit.Manage and approve customer open orders through Order Management Associates (OMA).Create part numbers for new customer orders or New Product Introductions (NPI).Support the Business Unit on the quotation of low value opportunitiesObtain costs from suppliers for quotations where there is no Marketing Price Support (MPS) in place for the supplier.Review with the sales teams any past due allocated customer orders.Review customer orders which have shipped without the correct cost in place and work to resolve with other departments and suppliers.Monthly analysis of customer open orders; review of underperforming contracts, validation of expired debit costs, liaising with other departments or suppliers to resolve issues. Candidate requirements for the Marketing / Sales Administrator: Ideally a graduate in a business discipline, or an individual who has worked within a customer service environment.Has an ability to organise and prioritise, act in a pro-active manner.Holds excellent communication skills and possesses the skill set to build relationships with ease.Has an ability to work on own initiative, whilst maintaining team spirit.Is competent in Microsoft packages. Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are re...
Egham
29 days ago

Retail Jobs in Egham