Stocker II - Starting wage $18.95/hour
28 days ago
Pittsburgh
Job DescriptionDescription: Purpose To provide exceptional customer service by accurately ordering to replenish products. Help to maintain a well-stocked, clean, organized, successful department. Responsibilities I. General • Follow the Core Values as defined by EEFC's Core Value statement., • Provide exemplary customer service to both customers and staff., • Accurately communicate what the Co-op is and the process for becoming a member., • Familiarity with store layout, products, and services., • Familiarity and understanding of emergency procedures., • Stay up to date with current storewide and departmental communications, policies, notices, and logs., • Abide by Co-op policies as delineated in the Employee Handbook., • Place departmental orders by appropriate deadlines., • Optimize stock levels by minimizing out-of-stocks while maintaining strong inventory turns., • Ensure appropriate supply of promotional and seasonal items., • Work with supervisor to continually improve ordering skills and troubleshooting techniques., • Work with department Coordinator to order new items, seasonal products, and discontinue outgoing products., • Provide frequent feedback to Coordinator on customer requests, product issues and all other relevant department information., • Obtain credit from vendors as assigned. Help manage occurrences of damages, shorts, expired products, inaccurate deliveries and returns., • Help maintain attractive, fully-stocked, fronted and rotated department sections., • Help maintain a clean department on a daily and long term basis. Stock products as assigned. Follow procedures for safe and accurate stocking., • Help maintain neat, organized and rotated backstock at the appropriate level., • Communicate with finance department about credit or invoice issues., • Keep accurate records of shrink and calculate shrink extensions as assigned., • Participate in quarterly inventory counts and calculate inventory extensions as assigned., • Perform back-up receiving duties as assigned by Stockroom Supervisor and/or in absence of Stockroom Supervisor., • Provide feedback in setting yearly sales, margin, and inventory turns goals., • Perform other tasks assigned. Requirements: Required Skills and Qualifications: • 1 year of stocking experience., • General mobility requirements include the ability to: stand or sit for several hours at a time; lift up to 50 lbs. alone on a regular basis and 75 lbs. with assistance using safe lifting techniques; twist, turn, squat, and bend; do repetitive motions; visually read fine print; visually read a computer screen for long periods of time; climb a ladder., • The ability to handle and touch all different kinds of food., • The ability to work in a fast paced environment which may include exposure to wet, humid, cold, or outdoor weather conditions., • Moderate proficiency in Microsoft Word, Excel, Access and internet research skills., • Able to produce quality work within the established deadlines., • Retail or other experience serving the public., • Having experience and thorough knowledge of natural foods., • Familiarity with organic and non-GMO products., • Must enjoy interacting with and serving the public., • Must have a friendly and outgoing personality and a positive attitude., • Ability to handle multiple demands and stay calm., • Accuracy and attention to detail., • Organized and methodical in action., • Excellent communication skills., • Excellent trouble shooting skills. Logical problem solving skills., • Conflict resolution skills., • The ability to be reliable for regular scheduled shift work., • The ability to work a flexible schedule., • Willingness to work evenings, weekends, and holidays., • Ability to keep accurate, up to date records. Desired Skills and Qualifications: • 1 year of retail ordering experience., • Previous receiving experience., • Experience with digital receiving methods., • Experience with food cooperatives.