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  • Salon Manager
    Salon Manager
    hace 21 días
    $23–$27 por hora
    Jornada completa
    Manhattan, New York

    We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

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  • Customer Service Representative
    Customer Service Representative
    hace 1 mes
    $18–$40 por hora
    Jornada completa
    Manhattan, New York

    Effective Coverage Inc. is an established insurance brokerage located in the heart of Manhattan Chinatown. We are dedicated to providing excellent service and tailored insurance solutions to our clients. Job Opening: Full-Time Bilingual Office Clerk / Insurance CSR We are currently seeking a highly organized, detail-oriented Office Clerk / Insurance Customer Service Representative (CSR) to join our Chinatown office. This is a fantastic, entry-level opportunity for anyone looking to build a career in a professional office environment. No prior insurance experience necessary. Key Responsibilities Serve as the first point of contact for clients, greeting them warmly and answering basic inquiries. Assist clients in both English and Chinese (Mandarin/Cantonese). Perform routine clerical and administrative tasks, including data entry, and organizing documents. Manage incoming and outgoing correspondence via phone and email (Microsoft Outlook). Carefully follow instructions and standard operating procedures to ensure client information is processed accurately. Draft and format basic documents using Microsoft Word. Support the licensed insurance brokers with daily operational tasks as needed. Qualifications & Requirements Language Skills: Fluent in reading and writing English, and fluent in speaking Chinese. (Fluency in both Mandarin and Cantonese is highly preferred). Experience: Prior office experience; no prior insurance experience is necessary. Attention to Detail: Must be highly detail-oriented and capable of following precise instructions. Technical Skills: Proficiency with regular office applications, specifically Microsoft Word and Microsoft Outlook, is preferred. Work Ethic: Reliable, punctual, and eager to learn in a fast-paced environment. What We Offer Full-time stability in a convenient Manhattan location. Complete, paid on-the-job training. A supportive, community-focused team environment. Salary is commensurate with experience Health insurance Pay: From $18.00 per hour Expected hours: 40.0 per week Benefits: Health insurance Work Location: In person

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