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Assistant manager jobs in California

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  • Administrative Assistant
    Administrative Assistant
    5 days ago
    $57000–$69000 yearly
    Full-time
    Albany

    Job Summary The Administrative Assistant provides day-to-day office and administrative support to ensure the smooth operation of the architectural practice. This role supports architects and project teams through effective coordination, documentation, communication, and office management. Key Responsibilities Manage front desk duties, phone calls, emails, and client inquiries Schedule meetings, coordinate calendars, and manage appointments Prepare, format, and file architectural documents, correspondence, and reports Assist with project documentation, submissions, and record keeping Maintain office supplies, equipment, and general office organization Support invoicing, expense tracking, and basic accounting tasks Coordinate courier services, printing, and document distribution Maintain client and project databases Assist with proposal preparation and general administrative tasks as required Requirements & Qualifications Proven experience in an administrative or office support role Strong organizational and time-management skills Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with design/office software is an advantage Ability to multitask and work in a fast-paced professional environment High attention to detail and confidentiality Experience in an architecture, construction, or design firm is a plus Key Competencies Professional demeanor and client-focused attitude Strong coordination and follow-up skills Ability to work independently and as part of a team About Us Jensen/Ptaszynski Architects is proud of our years of successful and award-winning architectural practice in the San Francisco Bay Area. We strive to build solid, long-term relationships with our clients based on trust and understanding. Our firm has more than thirty years of experience designing a broad range of building types. We have especially deep roots in custom residential architecture, with a breadth of experience in commercial, retail, industrial and multi-family housing. This background has led us to a practice which addresses each architectural design on a unique basis. Each project is evaluated and designed in terms of its own individual needs and opportunities. We manage this in a collaborative manner, playing to the strengths of each of our staff members, and with extensive dialog with our clients.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    23 days ago
    $27.2–$40.73 hourly
    Full-time
    Echo Park, Los Angeles

    We are looking for an enthusiastic and customer-oriented Customer Service Representative (CSR) to become a valued member of our team. The successful candidate will act as a key liaison between the company and its customers, delivering prompt, accurate, and professional assistance. This position calls for strong communication skills, effective problem-solving, and a genuine dedication to creating a positive customer experience. Key Responsibilities Handle customer questions and requests through phone, email, chat, or face-to-face interactions with professionalism and courtesy Address and resolve customer concerns by assessing needs, identifying appropriate solutions, and ensuring issues are fully resolved Accurately process orders, returns, exchanges, and updates to customer accounts Document customer interactions thoroughly and correctly within the CRM system Refer complex or unresolved matters to the appropriate team or supervisor as needed Communicate product and service details clearly and confidently to customers Adhere to company policies, procedures, and service guidelines Consistently achieve or exceed established performance standards, including response times, resolution rates, and customer satisfaction goals Required Qualifications Previous experience in a customer service or support position is preferred Excellent verbal and written communication abilities Ability to manage challenging situations with professionalism, patience, and empathy Proficiency in basic computer applications and familiarity with customer service or CRM software Strong organizational skills with keen attention to detail

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  • Technical Customer Service Representative
    Technical Customer Service Representative
    1 month ago
    $55000–$75000 yearly
    Full-time
    Monarch At Carmel Valley, San Diego

    Job Title: Technical Customer Service Representative Location: Hybrid — 12370 Carmel Country Rd Unit 207, San Diego, California, 92130 Job Type: Full-Time Department: Customer Support / Client Services Reports to: Customer Service Manager About Vupico At Vupico, we help the world’s leading organizations turn their data into measurable business value. As a global data solutions company specializing in Master Data Management (MDM), Data Governance, and AI-driven automation, we partner with enterprises to enhance data quality, streamline governance, optimize SAP ecosystems, and accelerate digital transformation. Job Summary Vupico is seeking a proactive and technically skilled Technical Customer Service Representative (TCSR) to join our hybrid support team in San Diego, CA. In this role, you will assist clients with technical inquiries, troubleshoot platform-related issues, and ensure an exceptional experience with Vupico’s data and technology solutions. You will collaborate closely with technical teams, account managers, and support colleagues to resolve client concerns, maintain accurate documentation, and contribute to a high-quality customer journey. This position is ideal for a reliable communicator with strong technical aptitude, problem-solving skills, and a passion for delivering exceptional client support. Key Responsibilities Respond to technical customer inquiries via phone, email, and virtual platforms in a timely and professional manner. Troubleshoot software, platform, and data-related issues, providing accurate guidance and solutions. Assist clients with account setup, onboarding processes, and navigating Vupico’s technology solutions. Document and track all customer interactions, technical issues, and support cases in the CRM. Collaborate with internal technical, sales, and product teams to resolve complex client problems. Escalate unresolved technical issues to appropriate departments and follow up to ensure resolution. Maintain high levels of customer satisfaction through proactive communication and technical expertise. Provide feedback on recurring issues, customer trends, and process improvements to enhance support efficiency. Qualifications Required: Bachelor’s degree or equivalent professional experience. Proven experience in technical customer service, helpdesk, or client support roles (preferably in SaaS, technology, or data services). Strong communication and interpersonal skills, both written and verbal. Solid problem-solving abilities with a customer-first mindset. Familiarity with CRM systems, ticketing tools, and virtual communication platforms. Ability to work independently while collaborating within a global, cross-functional team. Preferred: Experience supporting technology, SaaS, or data-related platforms. Knowledge of ticketing systems, customer support software, or SAP-related environments. Technical troubleshooting experience in software or data platforms. Compensation Competitive salary based on experience. Estimated range: $55,000 – $75,000 annually, plus performance-based incentives. Why Join Vupico? Work with a global team of data and technology professionals committed to innovation and transformation. Join a rapidly growing company supporting industries such as manufacturing, energy, and consumer goods. Gain professional development opportunities in a collaborative, learning-focused environment. Contribute to meaningful work that helps enterprises improve data quality, enhance decision-making, and drive sustainable performance. One-Line Pitch Join Vupico — where your technical expertise, customer service skills, and problem-solving abilities empower organizations on their data transformation journey.

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