Floating Manager Sales-Driven Operations Leader
hace 3 días
Philadelphia
Job DescriptionBenefits: • Competitive salary, • Health insurance If you thrive in high-accountability environments, enjoy fixing underperforming stores, and take pride in ownership and execution, this role is built for you. This is not a support role. This is a performance leadership role. The Role As a Floating Manager, you will move between locations as needed to drive sales performance, reinforce standards, and develop people. Youll be trusted to lead from day one setting expectations, coaching teams, and delivering measurable improvement. You are the bridge between strategy and execution. What Youll Do • Own the counter wherever you go. Lead sales conversations, close work, and set the standard for customer communication., • Drive results fast. Improve ARO, service conversion, car count, and customer experience in assigned locations., • Stabilize and elevate stores. Step into underperforming or transitioning locations and restore structure, urgency, and accountability., • Lead teams. Coach Service Advisors and Technicians on process, performance, and professionalism., • Reinforce culture and standards. Ensure safety, cleanliness, compliance, and operational discipline., • Develop talent. Identify high-potential team members and help prepare future leaders., • Execute inspections and recommendations. Ensure vehicle inspections are thorough, accurate, and properly presented., • Support store leadership. Fill in during manager absences and assist with transitions, training, and onboarding., • Report and communicate. Track performance metrics and provide feedback to leadership. Who Were Looking For This role is for someone who: • Is sales-driven, confident, and results-oriented, • Can walk into any shop and immediately take control, • Leads through presence, credibility, and action, • Is adaptable, resilient, and thrives in change, • Holds people accountable without losing the team, • Thinks like an owner and executes like a closer Qualifications • 3+ years of Store Manager, Service Manager, or multi-unit leadership experience, • Strong background in automotive sales and operations, • Proven ability to improve KPIs and team performance, • Experience coaching, training, and leading diverse teams, • Strong communication and customer-facing skills, • Comfortable with POS systems, reporting, and basic financials, • Valid drivers license, • Ability to travel between locations and work a flexible retail schedule Why This Role • High-impact leadership position, • Exposure to multiple stores and leadership teams, • Clear path to permanent Store Manager or Regional role, • Performance-driven culture, • Opportunity to make immediate, visible impact If youre the kind of leader who can walk into any shop, take over the counter, and drive results this role is for you.