Beverly Hills
Job Description The IT Manager is based in Beverly Hills and is required to be onsite Monday through Friday. The IT Manager plays a critical role in optimizing our IT infrastructure to support the operational needs of the organization. You will leverage technology to drive analytics, improve efficiencies, and support the Executive Team in making informed strategic decisions while ensuring that all IT and communications comply with HIPAA regulations to protect patient privacy. You will oversee the daily operation and maintenance of our IT infrastructure, ensuring network stability, security, and performance. Your responsibilities will also include managing IT projects, providing technical support, and coordinating with external vendors. This position presents a unique opportunity for you to make a meaningful impact by implementing technology solutions that enhance operational efficiency and support our organizational goals. Your commitment to excellence and user-centered approach will be key to our success as a leader in the medical field. Responsibilities: • Oversee the daily operation and maintenance of the company's IT infrastructure, including networks, servers, and cloud services., • Conduct regular security audits and assessments to prevent potential vulnerabilities., • Provide hands-on support for network, hardware, and software issues., • Manage IT projects, including infrastructure upgrades and the integration of new systems., • Coordinate with external vendors for hardware and software procurement, installation, and maintenance., • Communicate complex technical concepts to non-technical staff in a clear and understandable way., • Administer firewalls, VPNs, and threat detection systems to safeguard the organization's IT environment., • Oversee the management of all IT licenses and ensure compliance with industry standards and regulations, including HIPAA compliance., • Develop and implement a disaster recovery program to safeguard data and ensure business continuity., • Create and deliver training materials for staff on IT systems and tools, both during onboarding and for ongoing education., • Monitor and assess the effective use of IT systems across departments, providing support and guidance as needed., • Collaborate with department heads to identify their IT needs and create custom reports to support their management tasks., • Proactively troubleshoot and resolve IT issues with urgency, maintaining a focus on communication and efficiency., • Streamline tracking and reporting processes to reduce administrative burdens, allowing teams to focus on revenue generation., • Stay informed about departmental goals and align IT strategies to support these objectives. Education and Experience: • Bachelor's degree in Computer Science, Technology, or relevant experience, • 5+ years of experience in IT operations, management, and systems administration, • Experience managing Microsoft O365, AWS Cloud, • Healthcare experience required, • PACS (Care Stream) experience and knowledge a MUST, • Proven experience in IT infrastructure planning, security management, and development, • Strong technical knowledge of networks, PC operating systems, network hardware, protocols, and standards, • Extensive experience with end-user computing, • Experience with IAM tools like OneLogin and familiarity with data privacy laws (CCPA, GDPR), • Strong critical thinking, decision-making, and project management skills, • Startup experience is a plus, • Strong technical skills with a focus on IT systems management and facilities operations, • Exceptional problem-solving skills and the ability to work under pressure, • Experience in developing training programs and materials for IT systems, • effectively at all organizational levels, • Proven ability to handle sensitive situations with professionalism and confidentiality, ensuring HIPAA compliance, • Highly analytical with a strong understanding of business operations and technology integration, • Clear and articulate communicator, able to convey technical information to non-technical personnel, • Collaborative team player with a commitment to fostering a positive work environment, • Entrepreneurial mindset with an initiative to identify and leverage technology for business opportunities, • Dedicated to continuous improvement and professional development in IT management, • Strong computer skills, particularly in IT infrastructure management, • Exceptional multitasking and organizational abilities, • Experience in a customer service-oriented IT role is preferred We offer competitive salaries, and a diverse blend of benefits and incentives. Benefits include: • Health, dental, and vision insurance, • 401k matching, • Company-sponsored life insurance, • FSA, • Voluntary supplemental life insurance, • Voluntary short term / long term disability options, • Flex PTO & paid holidays, • Employee recognition programs, • Team building events & employee appreciation lunches, • Referral bonus programs, • Job training, professional development, & continued education About the Practice and Mission At the Beverly Hills Cancer Center, our primary goal is to cure every patient's cancer. Since we know that in many cases advanced-stage cancers cannot be cured, our next goal is to make cancer a chronic disease, with which our patients can live and lead relatively normal lives. We accomplish our goals daily in our Los Angeles facility, which provides state-of-the-art, cutting-edge medical treatment, and caring attention to the mind, body and soul of each and every patient. With this fusion of science and caring, we aim to provide our patients with the best possible healing, and pride ourselves for being one of the best cancer treatment centers internationally. As a private, comprehensive facility, Beverly Hills Cancer Center provides state-of-the-art cancer treatment under one roof. Our facilities include an innovative radiation oncology center, a soothing and spacious infusion center, a full-service diagnostic imaging center (with MRI, CT, PET/CT, and Bone Scan technology), and a complete, award-winning diagnostic laboratory. We also conduct some of the world’s leading clinical trials for cancer treatment right here in our facility — making ours one of the top cancer centers in Los Angeles and worldwide. Driven by our unique model and goal to provide exceptional and personalized care, we have become the only private comprehensive cancer treatment facility in Southern California. By combining advanced treatment modalities and technologies, in a soothing environment with caring physicians and staff, we are able to provide maximum peace of mind for patients. While such things may seem like a luxury to some, here at the Beverly Hills Cancer Center we understand that a tranquil, stress-free environment is integral to the healing process. Beverly Hills Cancer Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience (including specific industry), education, specialty and training. This pay scale is not a promise of a particular wage.