Restaurant Server/Bartender/Cook
20 days ago
Statesville
Job Description Position Summary The restaurant server works under the direction of the Food & Beverage Director. His or her primary responsibilities include selling and serving food and drinks in a professional manner and providing exceptional service to guests. Primary Responsibilities * Serve 3 – 4 tables, as determined by management. * Complete knowledge of hotel’s food and beverage preparation. * Able to use a computer to ring orders on a check. * Able to interact with guests in a friendly/fast manner. * Able to accept different types of payment and make change. * Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. * Clear and reset tables. * Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age. * If consuming alcoholic beverages, observe guests behavior, and monitor alcoholic consumption. * Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations. * Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. * Other duties as assigned Bartender Duties • Check identification of customers in order to verify age requirements for purchase of alcohol, • Balance cash receipts, • Attempt to limit problem and liability related to customer’s excessive drinking by taking steps such as persuading customers to stop drinking, or ordering transportation for intoxicated patrons, • Clean glasses, utensils, and bar equipment, • Take beverage orders from serving staff or directly from patrons, • Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons, • Serve snacks or food items to customers seated at the bar, • Arrange bottles and glasses to make attractive displays, • Order or requisition liquors and supplies, • Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions, • Welcome guests and respond to requests in a prompt and professional manner, • Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment, • Knows all safety and emergency procedures, • Communicates with the previous and following shift, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings and meetings, • Flexible with schedule and assignments, • Maintain effective performance under pressure, • May perform other similar duties as requested by supervisor * Requirements: • NC Bartender’s License, • Excellent customer service skills, • Ability to work independently and with others, • Excellent communication skills, • Ability to give and follow verbal and written instructions, • Attention to detail, • Ability to multi task, • Displays good initiatiPosition Summary: Cook Duties • Responsible for preparing and/or directing the preparation of food to be served complying with all applicable sanitation, health, and personal hygiene standards and following established food production programs and procedures., • Primary Responsibilities:, • Prepare or direct preparation of food served using established production procedures and systems., • Determine amount and type of food and supplies required using production systems., • Ensure availability of supplies and food or approved substitutions in adequate time for preparation., • Set steam table; serve or ensure proper serving of food for tray line or dining room., • Comply with established sanitation standards, personal hygiene, and health standards. Observe proper food preparation and handling techniques., • Store food properly and safely, marking date and item., • Report necessary equipment repair and maintenance to supervisor., • Correctly prepare all food served following standard recipes and special diet orders., • Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved., • Apportion food for serving., • Maintain daily production records., • Keep work area neat and clean at all times; clean and maintain equipment used in food preparation., • Complete food temperature checks before service., • Other duties as assigned, • Education/Experience, • A high school diploma or equivalent preferred, • Culinary school 2-4 year degree or foreign equivalency preferred, • Prior experience in related food service positions required, • Physical Requirements, • Standing for long periods of time, • Work around hot burners, fryers, grills, and open flames, • Use hands to handle, control, or feel objects, tools, or controls, • See differences between colors, shades, and brightness, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsve Education/Experience * High school diploma or GED preferred * Minimum of 6 months server experience preferred * Experience in hospitality preferred * Possess basic math skills and cash-handling * Licenses, certifications - applicable health and/or alcohol compliance card or ability to obtain as needed. Physical Requirements * Walking and standing throughout shift • Frequent walking with some standing at times, • Frequently lifts/carries up to 25 lbs, • Able to reach hands and arms in any direction and kneel and stoop repeatedly, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions #hc193672