Trabajos Customer Service en North Carolina

Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Free food & snacks, • Paid time off, • Training & development About Peak Limousine We started Peak Limousine in 2005 as a family business and in the last 20 years have grown into a trusted name in luxury ground transportation service. We serve corporate travelers, weddings, leisure clients, and global travel programs but the heart of who we are hasn't changed. We're a dedicated team that cares deeply about the work we do and the people we do it with. About the Role The Dispatcher at Peak Limousine is the operational heartbeat of our day. You'll be responsible for managing live trips, coordinating our chauffeurs, tracking flights, and making real-time decisions that keep our service running smoothly and on time. In addition to dispatch, you'll also be trained and responsible for booking and managing reservations, giving you full visibility into the operation from start to finish. This is a role for someone who is highly organized, calm under pressure, and sharp on the details. You'll spend much of your day working independently by monitoring, communicating, and making decisions all the while being part of a dependable team. You May Be a Great Fit If You • Are highly organized and thrive in structured, process-driven environments, • Notice the smaller details — and take pride in it, • Can stay calm, focused, and decisive when things move quickly, • Prefer a quiet, focused workplace over a high-energy or highly social one, • Can provide warm, professional customer service without it feeling performative, • Are comfortable working independently for long stretches while remaining part of a teamThis Role May Feel Frustrating If You, • Need high levels of social interaction or constant external engagement to feel motivated, • Prefer reactive, fast-changing environments over structured, repeatable work, • Find it difficult to sustain focus over long, independent work periods, • Struggle with consistency or accountabilityWe want to be upfront: candidates who are highly extroverted or who need frequent social engagement tend to find this role unfulfilling over time not because of ability, but because of the amount of dedicated focus that is needed to excel in this role. We'd rather you know that now than find out a few weeks in. Responsibilities Dispatch (Primary) • Manage GPS tracking and dispatch chauffeurs for timely, on-schedule service, • Monitor and track incoming flights; update and adjust arrival times as needed, • Anticipate potential timeline challenges and proactively adjust chauffeur schedules, • Route trips using Google Maps and assist chauffeurs with real-time traffic navigation, • Answer calls from clients, chauffeurs, vendors, and affiliates, • Communicate professionally with clients and chauffeurs via phone, email, and textReservations (Secondary), • Accurately book, quote, and manage transportation reservations with exceptional attention to detail, • Review reservations for accuracy before and after booking, • Answer client questions regarding booking details and logisticsQualifications, • Minimum 2 years of experience in hospitality, customer service, office administration, and/or dispatch, • Strong critical thinking skills; able to make calm, sound decisions quickly, • Familiarity with global time zones and military time, • Clear, professional written and verbal communication, • Proven attention to detail in prior roles, • Reliable transportation, • Must pass a background check, • Must be willing to work holidays and be flexible with changing shifts, if neededSchedule, • In-office position, • Tuesday – Friday: 6:30 am to 3:30pm, • Saturday: 7:00 am – 3:00 pm, • Sunday and Monday off, • Training: Monday – Friday for the first month, at leastCompensation & Benefits, • Starting at $18.00+ per hour. Pay may vary depending on experience and skill set., • 401(k) with company matching, • PTO packagePeak Limousine maintains a 100% smoke-free workplace. Smoking and tobacco use are prohibited in all company buildings, vehicles, and designated work areas. Peak Limousine is an equal opportunity employer.

Job DescriptionWhy Build Your Future with Master Plumbers Heating and Cooling? Tired of being just another number on a massive roster? At Master Plumbers Heating and Cooling, we operate on a foundation of elite craftsmanship, deep integrity, and mutual respect. We are a fast-growing team looking for dedicated HVAC professionals who are eager to master their trade, earn top-tier commissions, and follow a transparent career path toward consistent raises. If you want to be appreciated for your expertise, we want to talk to you. Our Premier Rewards Package: Sign-On Incentives: For highly qualified, experienced industry professionals. Modern Fleet & Tech: Fully stocked company vehicle, iPhone, iPad, and advanced integrated field software. Financial Growth: 401(k) retirement plan with an immediate, fully vested company match. Health & Wellness: Comprehensive Medical, Dental, and Vision insurance plans + HSA/FSA options. Work-Life Balance: Generous paid time off (PTO), a variety of ancillary benefits, and exclusive employee discounts. Position Overview As our HVAC Maintenance & Service Specialist, you will be the premier technical expert troubleshooting and optimizing systems in residential environments. Your day-to-day will involve evaluating system safety, diagnosing complex heating and cooling issues, and performing precision repairs. Beyond the technical work, you will guide homeowners toward smart, confident buying decisions by delivering 5-STAR customer service on every single call. Scheduling Note: This role requires participation in an on-call rotation to support our emergency client needs, plus regular overtime opportunities. Core Responsibilities Conduct meticulous diagnostics, preventative maintenance, and safety inspections on residential HVAC systems. Communicate technical issues and profitable repair options clearly to customers, building trust and lasting relationships. Complete all approved service calls cleanly and safely, taking extreme care to protect the customer’s property and home. Collaborate with management to implement best practices and uphold the premium service standard of the Master Plumbers brand. Knowledge, Skills, & Qualifications Technical Proficiency: Experienced with low-voltage wiring, furnace/air handler components, and air conditioner mechanics. Communication: Exceptional verbal and written skills with the ability to explain complex HVAC concepts to homeowners. Requirements: High school diploma or equivalent, a valid driver’s license, and legal authorization to work in the U.S. without sponsorship. Preferred Assets: Any active NATE, EPA, or related mechanical and air conditioning certifications. Physical Demands & Environment Ability to safely lift, carry, and maneuver up to 100 lbs repeatedly throughout the workday. Comfort working in tight, dark, or confined spaces (such as crawlspaces, basements, and attics). Ability to climb ladders, step stools, and stand or sit for prolonged periods. Flexibility to work in a wide range of indoor and outdoor seasonal temperatures. Daily local travel up to 75% of the time between dispatch locations and client homes. Master Plumbers Heating and Cooling is an equal opportunity employer dedicated to fostering a diverse, respectful, and growth-oriented workplace.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Call Center Representative (CSR) Location: Whiteville, NC 28472 | On-Site COMPENSATION & SCHEDULE $15/hour; increases to $22/hour upon permanent hire Schedule: Shifts vary between 7AM – 9PM with two days off weekly Up to 2 Saturdays/month and 1 Sunday/quarter required Mandatory overtime at month-end Temporary-to-Hire, W2 Start Date: September 2026 Job ID#: 156718 MINIMUM QUALIFICATIONS • 2+ years of Customer Service experience, • 2+ years of Call Center experience, • Strong communication, decision-making, and time management skills, • Proficiency in Microsoft Office applications, • Ability to collaborate effectively within a team environment PREFERRED SKILLS • Experience in debt recovery or financial services, • Knowledge of Fair Debt Collection Practices Act (FDCPA) and compliance protocols ROLE IMPACT This position plays a key role in supporting the client’s financial stability by facilitating the timely and professional recovery of delinquent accounts. The role directly impacts revenue goals by meeting or exceeding collection performance metrics, maintaining full compliance with industry regulations, and delivering a customer-focused approach to resolving overdue balances. KEY RESPONSIBILITIES • Contact customers to collect delinquent accounts using standardized call procedures, • Meet or exceed performance metrics for call volume, contact rate, and promises kept, • Negotiate repayment arrangements aligned with customers’ financial capacity and willingness to pay, • Accurately document all calls, agreements, and follow-up actions in the designated system, • Escalate unresolved or high-risk accounts to management when necessary CORE TOOLS & SYSTEMS • Microsoft Word, Excel, Outlook, • Collections platforms and CRM systems LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Depending on which specialty you pursue, you’ll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelor's degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Banking, • IT Support, • Application Development, • Data Analytics, • Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelor's degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Banking, • IT Support, • Application Development, • Data Analytics, • Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Job Description Summary: The Customer Service Representative answers incoming calls, emails and other communications from customers – providing world class customer service. Takes customer orders, answer inquiries and questions, handles complaints, trouble shoot problems and provides information. Performs specifically assigned tasks daily and takes responsibility to ensure all tasks are done in an accurate and timely manner. Hours of this position will be 8 am – 5 pm Monday-Friday. Duties & Responsibilities: · Handles customer inquiries & takes their orders via phone, email, mail and chat. Call Center Experience Preferred. · Researches, enters and updates required information using available resources · Manages and resolves customer complaints, identifies and escalates priority issues · Provides customers with accurate product and service information, follows up when needed · Manages a portfolio of assigned customer accounts, acting as the main contact for assigned outside sales rep and their customers. takes responsibility for their assigned account orders - ensuring excellent customer service. · Makes outbound calls as assigned · Other duties as assigned Qualifications: · High School Diploma Required. Degree preferred. · Minimum of 2 years’ experience working in a high volume, fast paced smaller call center environment · Experience working with outside sales force and handling key and national accounts · Strong computer skills, understanding of Microsoft Office products: Outlook, Excel & Word · Excellent communication skills, both verbal and written · Strong organizational skills · Demonstrated success managing sales account relationships · Good attention to detail - MUST be able to multi-task · Great attitude & ability to thrive in a close team environment · Experience in the arborist industry is highly preferred Physical Demands: Light Work involves lifting up to20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Frequent walking, standing, and sitting. Frequent reaching and/or grasping using hands and/or arms. Frequent use of hands requiring dexterity in using the telephone, computer keyboard, or other objects. Visual ability including distance, peripheral and depth perception. Regularly required to talk and hear.

Job Description Join a Winning Team as a Call Center Agent with Never Stop Select Services! At Never Stop Select Services in Wilmington, NC, we help guests turn travel dreams into reality. We’re looking for motivated individuals with great communication skills and a positive attitude to join our growing team. Whether you’re experienced in sales and customer service or new to the field, we’ll provide the training and support you need to succeed. Why Work With Us? • Earn Competitive Pay: Average $22/hour PLUS weekly performance bonuses (top agents consistently earn more). Start with a training wage of $15/hour., • No Experience Needed: New to the industry? No problem! Our comprehensive training program will set you up for success. • Bonuses and Incentives: Increase your earnings by helping guests discover valuable vacation options that save them money and enhance their trips., • Supportive Environment: Thrive in a team-focused workplace that values your effort and celebrates your success., • Opportunities for Growth: Build your skills and advance in a company that invests in your career. What You’ll Do • Assist Guests: Handle inbound and outbound calls to guide guests through planning and booking their vacations. • Upsell with Ease: Recommend travel upgrades and options that enhance their experience and deliver value., • Collect Payments: Confidently navigate payment processes to finalize reservations and secure bookings., • Follow Proven Scripts: Use structured tools and processes to connect with guests and meet team goals., • Provide Excellent Service: Deliver friendly, professional support that leaves a lasting impression. What We’re Looking For • Communication Skills: You’re confident and professional on the phone., • Positive Energy: Your enthusiasm motivates you and inspires others., • Dependability: Show up on time and ready to excel every day., • Coachable Attitude: You’re open to feedback and eager to learn., • Motivated to Succeed: You’re goal-oriented and love a challenge., • Sales or Service Background: Experience is a plus, but not required—we’ll train you! Job Details • Schedule: Monday through Friday, 9:00 AM to 5:00 PM., • Location: On-site in Wilmington, NC—must live in or near Wilmington or be able to commute daily., • Requirements: Must be 18 years or older due to telemarketing financial transaction policies Apply Today and Make an Impact! Whether you’re starting your career or looking for a fresh opportunity, Never Stop Select Services is the place to grow, earn, and succeed. Join a team that values your potential and helps you achieve your goals. APPLY NOW and take the first step toward a rewarding career!

Job DescriptionBenefits: • Free uniforms, • Employee discounts, • Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Job DescriptionCOMPANY AND CULTURE: At Nothing Bundt Cakes, the Key Holder assists with opening and closing duties, helps lead Guest Service and helps bridge the gap between frosting and Guest Services by crafting orders. You get to be a part of the joy that our guests experience whenever they enjoy our decorated cakes. In addition, we’ve crafted a place to work that’s fun and rewarding for the creative side of you. JOB POSITION: The Key Holder fills in for the Manager and assists in opening and closing duties. The KH creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The KH does side work duties for the Crafting Department, some light cleaning and clerical duties.The KH assists in maintaining the crafting departments and keep it supplied, clean and running efficiently. RESPONSIBILITIES: • Introduce walk-in guests to the bakery and products using a Guest Tour, • Suggest creative solutions to guests with walk-in orders, • Suggest the purchase of add-ons and retail to make the product a complete experience, • Assist phone-in guests with their orders, • Operate and balance the POS with accuracy and efficiency, • Collect email addresses from guests, • Have current and complete knowledge of current prices, products and promotions, • Keep retail area clean, swept and neatly merchandised throughout the day, • Dust all retail surfaces at least twice per week, including counter tops and POS stations., • Carry out the duties the crafter & other departments assigns from time to time, • Coordinate the timing of all orders between Guest Services and Frosting departments., • Wrap/box all frosted cakes for same-day/next-day orders., • Follow Crafting Manual to put designs together., • Keep a ready inventory of pre-made design pieces for walk-in and same-day orders., • Print and verify the delivery log., • Track crafting material inventory., • Make and fluff bows., • Generate personalized message cards., • Keep crafting area clean and sanitized, including crafting bins, drawers, and the BOH POS station QUALIFICATIONS:, • Possess a strong sense of teamwork, • Ability to follow instructions, • Has integrity, • Takes initiative, • Works well under pressure, • Outgoing and friendly personality, • Attention to detail, • Multi-tasking ability, • Strong sales ability, • Strong sense of urgency, • Genuine care for others’ needs, • Good organizational skills, • Well-developed fine-motor skills, • Good communication skills, • Strong sense of pride in workPERKS & BENEFITS:, • Team building outings, • Employee discounts, • We love to celebrate and bring joy to the community, • You will get trained, not only on crafting beautiful, unique cakes, but on growing your career. Apply now. Joy is the job.

Job DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at ZIPS Car Wash located at 9200 Brier Creek Parkway, Raleigh, NC, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $12 / hour + Bonus & Commission Pay! Rewards for YOU: • Competitive Hourly Pay, • Incentive/Commission Pay, • DailyPay. Get paid daily!, • Flexible Scheduling; Morning & Evening Shifts Available, • Tuition Reimbursement, • Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position! Responsibilities • Welcome and engage with customers in a warm, friendly manner, • Engage customers while selling and promoting our Unlimited Wash Club, • Safely and efficiently load every vehicle with clear hand signals and a smile, • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests, • Maintain all aspects of the site to ensure it runs beautifully Required Skills, • 18 years of age or older, • Positive attitude, • Ability to work flexible hours including weekends and holidays

Job DescriptionBenefits: • Free uniforms, • Training & development, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of contact in our bakery and serves in an essential role to bring joy to our guests, create a memorable experience and leave a positive, lasting impression. Accountabilities/Duties: • Greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions., • Replenishes cake display case to ensure a strong visual presentation., • Assists the Crafter in preparing cake decorations and packaging supplies as needed., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Maintains a consistent work attendance and punctuality record., • Seeking a professional, responsible , kind and mature individual. Knowledge, Skills, and Abilities:, • Exhibits high energy interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining attention to detail., • Has the ability to understand and carry out verbal and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Has the capacity to stand for extended periods of time and work in a fast-paced environment., • Seeking a mature, reliable, respectful individual Part- Time and Full-Time Positions are available! For immediate responses please contact

Job DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected., • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces., • Replenishes retail merchandise and cake display case to ensure a strong visual presentation., • Assists the Crafter in preparing cake decorations and packaging supplies as needed., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Maintains a consistent work attendance and punctuality record. Knowledge, Skills, and Abilities: • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and excels at providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail., • Is diligent, organized and self-motivated., • Has the ability to understand and carry out oral and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency., • Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: • Applicants must be 16 years of age or older., • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Job DescriptionBenefits: • Free uniforms, • Opportunity for advancement, • Employee discounts, • Flexible schedule COMPANY AND CULTURE: At Nothing Bundt Cakes, the Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community. JOB POSITION: The Joy Creator creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The JC does side work duties for the Crafting Department, some light cleaning and clerical duties. RESPONSIBILITIES: • Introduce walk-in guests to the bakery and products using a Guest Tour, • Suggest creative solutions to guests with walk-in orders, • Suggest the purchase of add-ons and retail to make the product a complete experience, • Assist phone-in guests with their orders, • Operate and balance the POS with accuracy and efficiency, • Collect email addresses from guests, • Have current and complete knowledge of current prices, products and promotions, • Keep retail area clean, swept and neatly merchandised throughout the day, • Dust all retail surfaces at least twice per week, including counter tops and POS stations., • Carry out the duties the crafter & other departments assigns from time to time QUALIFICATIONS:, • Possess a strong sense of teamwork, • Ability to follow instructions, • Has integrity, • Takes initiative, • Works well under pressure, • Outgoing and friendly personality, • Attention to detail, • Multi-tasking ability, • Strong sales ability, • Strong sense of urgency, • Genuine care for others’ needs PERKS & BENEFITS:, • We observe all major holidays, • Team building outings, • Employee discounts, • We offer flexible work schedules, • You don’t have to be 18 to work here, so students can join us, • You’ll get trained, not only on selling cake, but on growing your career, • We love to celebrate and bring joy to the communityJoy is the job! Apply now!

Job DescriptionBenefits: • Free uniforms, • Training & development, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected., • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces., • Replenishes retail merchandise and cake display case to ensure a strong visual presentation., • Assists the Crafter in preparing cake decorations and packaging supplies as needed., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Maintains a consistent work attendance and punctuality record. Core Values and Competencies: • Servant’s Heart, • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive., • Keeps the good of the team or guest ahead of personal interests or gain., • Displays humility and empathy in interactions with others., • Spirit of a Champion, • Demonstrates pride in responsibilities, an intense drive and a passion to succeed., • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control., • Operates with a strong sense of urgency and adheres to NbC brand standards., • Genuine Connections, • Projects warmth, enthusiasm, and optimism that attracts others., • Builds positive, productive relationships with all team members., • Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and excels at providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail., • Is diligent, organized and self-motivated., • Has the ability to understand and carry out oral and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency., • Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: • Applicants must be 16 years of age or older., • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical, • Vision, • Dental, • 401K, • Immediate Pay- earned wage access!, • Vacation time, • Sick time, • Holiday pay, • Bonus opportunities, • Brand-specific employee discounts, • Long term/short term disability, • Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed., • Special team member hotel rates for travel enthusiasts.Responsibilities:, • Check guests in and out of the property, • Handle guest inquiries and provide information about the local area, • Assist with resolving guest complaints and issues, • Process payments and maintain accurate records, • Collaborate with other team members to ensure guest satisfactionRequirements:, • Excellent customer service skills, • Strong communication and interpersonal abilities, • Attention to detail and problem-solving skills, • Ability to work in a fast-paced environment, • Previous experience in a customer-facing role is a plus Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests., • Weekends required. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development, • Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Must be able to work nights and weekends Apply now. Joy is the job.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. This is not a seasonal position - only applicants with year-round availability will be considered. Pay range: $11-13.5/hr But it gets even better: • We close at 7pm or earlier so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts!, • This job is fun. It’s literally a piece of cake!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community.

Job Description Guest Services / Front Desk Representative (MUST BE ABLE TO WORK WEEKENDS) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Have patience and understanding for every person encountered Necessary Skills: • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions, • Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description The Guest Services Representative at the Whitewater Center is responsible for creating a friendly and welcoming atmosphere for all guests. The Guest Services Representative must provide guests with guidance to best match our products and services with the needs of the guest. The Guest Services Representative is a part-time hourly position that reports directly to the Guest Services Leads. Responsibilities • Maintain accurate knowledge of activities, products, and services offered at Whitewater, • Communicate with guests in a polite, clear, and confident manner, • Be open to a variety of job functions, including parking, retail, pass sales, site tours, etc., • Check-in reserved guests through the Siriusware software system, print wrist bands, review the purchased experience, provide directions, and answer any questions, • Prepare for the arrival of large groups to ensure a pleasant and efficient check-in, • Actively communicate with all departments in order to facilitate the best possible experience for each guest, • Other duties as assigned Requirements • Outgoing, friendly, confident candidates with a passion for outdoor adventure and Whitewater’s mission of promoting healthy, active lifestyles, • Maintain a clean, professional, and healthy appearance, and adhere to dress code standards, • Excellent customer service and communication skills, • Able to work well under pressure and make decisions independently, • An honest and sincere passion for helping others and providing guidance, • Adequate typing skills and the ability to quickly adapt to new software systems, • Maintain availability to work holidays, evenings, and holidays as required Physical Demands • Must be able to work in an outdoor environment for long periods of time, • Must be able to safely self-transport over uneven terrain or in a confined space, • Must be able to independently arrive to and from shifts at Whitewater, • Must be able to lift and move at least 50 pounds Benefits • Access to the Whitewater Center’s pass activities, • Staff discount program and pro deals Overview of Department The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center. Working at Whitewater Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

Job DescriptionGuest Service & Hospitality • Greet and assist guests with a warm, professional, and brand-standard Marriott welcome, • Perform guest check-ins and check-outs efficiently while ensuring accuracy and privacy, • Handle guest inquiries, requests, and complaints promptly to ensure a positive guest experience, • Resolve service issues calmly and professionally, escalating when necessary, • Communicate hotel amenities, policies, loyalty benefits, and local information clearly, • Deliver personalized service to Marriott Bonvoy members and recognize elite status benefits Front Desk & Operational Duties • Operate the front desk during evening hours, including high-volume check-in periods, • Balance guest needs with operational efficiency during shift transitions, • Coordinate with housekeeping, maintenance, and security to address guest needs, • Monitor room availability, late arrivals, and no-shows, • Prepare shift reports and communicate important information to night audit staff, • Maintain a clean, organized, and professional front desk area FOSSE (Marriott Property Management System) • Use FOSSE to check guests in and out accurately, • Assign and change room types as needed based on availability, • Post room charges, incidentals, and adjustments correctly, • Manage reservations, extensions, cancellations, and room moves, • Review guest profiles and notes to ensure accurate service delivery, • Handle cash, credit card transactions, and folios according to Marriott standards Cash Handling & Compliance • Process payments, refunds, and authorizations accurately, • Balance cash drawer and complete end-of-shift paperwork, • Follow Marriott brand standards, safety procedures, and data privacy guidelines, • Adhere to PCI compliance and company policies Evening Shift Responsibilities • Manage late check-ins and special guest requests, • Ensure smooth handoff to night audit team, • Monitor lobby activity and support guest safety during evening hours, • Maintain professionalism during peak and overnight transition periods

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred, • High school diploma or equivalent. SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Manager on Duty functions., • Cash and credit card handling, balancing charges, • Safety and security measures, • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude., • Able to work unsupervised and be productive at all times, even overnight. SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain stock/cleanliness of the Market area if applicable., • Maintain certification from a responsible vendor training if alcohol is served., • Be flexible in regard to work schedule., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends., • Must be able to work a night shift schedule POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.You must be able to work weekends. Before Holidays are a must!

Job DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected., • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces., • Replenishes retail merchandise and cake display case to ensure a strong visual presentation., • Assists the Crafter in preparing cake decorations and packaging supplies as needed., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Maintains a consistent work attendance and punctuality record. Core Values and Competencies: • Servant’s Heart, • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive., • Keeps the good of the team or guest ahead of personal interests or gain., • Displays humility and empathy in interactions with others., • Spirit of a Champion, • Demonstrates pride in responsibilities, an intense drive and a passion to succeed., • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control., • Operates with a strong sense of urgency and adheres to NbC brand standards., • Genuine Connections, • Projects warmth, enthusiasm, and optimism that attracts others., • Builds positive, productive relationships with all team members., • Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and excels at providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail., • Is diligent, organized and self-motivated., • Has the ability to understand and carry out oral and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency., • Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: • Applicants must be 16 years of age or older., • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.

Job DescriptionBenefits: • Free uniforms, • Training & development, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of contact in our bakery and serves in an essential role to bring joy to our guests, create a memorable experience and leave a positive, lasting impression. Accountabilities/Duties: • Greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions., • Replenishes cake display case to ensure a strong visual presentation., • Assists the Crafter in preparing cake decorations and packaging supplies as needed., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Maintains a consistent work attendance and punctuality record., • Seeking a professional, responsible , kind and mature individual. Knowledge, Skills, and Abilities:, • Exhibits high energy interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining attention to detail., • Has the ability to understand and carry out verbal and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Has the capacity to stand for extended periods of time and work in a fast-paced environment., • Seeking a mature, reliable, respectful individual Part- Time and Full-Time Positions are available! For immediate responses please contact

Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • We’re keeping it casual. T-shirts and sneakers are where it’s at!, • Cake discounts. Yummm!, • You don’t have to be 18 to work here, so students can join us., • This job is fun. It’s literally a piece of cake!, • This is a great place to make new friends!, • You’ll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Job Description “You can never be overdressed or overeducated." - Oscar Wilde Do you love the energy of uptown Charlotte, but know that the cubical/corporate life is not for you? Are you looking for a position where your talent for customer service and a strong work ethic would allow you to play a key role in managing the daily operations of well-known, well established brand? If so, Emerson Joseph, a men’s grooming lounge, is the place for you. We are located in the heart of Uptown Charlotte and nationally recognized for our commitment to technical quality, customer service and a relentless pursuit of a lifestyle of excellence. The Guest Service Client Coordinator position is one of the most important roles at Emerson Joseph, due to its vast reach of responsibilities. It requires a strong background in customer service, a high degree of business acumen and an ability to manage a team of about 15 people. Candidates can expect to start between $17-18 per hour + sales commission with a 90-day review. Senior candidates may make more. We offer: Paid vacation, BCBS Health Insurance plan (50% contribution) and huge personal growth. Email your resume to Alison at alison@emersonjoseph.com with the subject line “Guest Services”.

Job DescriptionJob Description The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Being in perfect image according to standard Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered No one is allowed to clear pizzas before it is ready to place in the oven Drivers must have $1 in coin change on every delivery Drivers must say “Let me get your change” on every order NO EXCEPTION No one is allowed to carry more than $20 while on the clock including personal money No one is allowed to have a pocket knife or any weapon while working Driver vehicles are to be neat and clean and in positive image while working Drivers are not to be routed early or checked in early from delivery Pizza makers must wash hands prior to making products Only proper procedure for products is allowed Every driver must have done Safe Delivery CBT Every order is to be repeated for accuracy and name and address confirmed

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Possess a strong sense of teamwork. • Ability to follow instructions. • Has integrity. • Takes initiative. • Fits the brand culture. • Works well under pressure. • Outgoing and friendly personality. • Attention to detail. • Multi-tasking ability. • Strong sales ability. • Strong sense of urgency. • Genuine care for others’ needs. Responsibilities (Including, but not limited to…) • Abide by all NBC policies and procedures. • Uphold the NBC image and brand. • Assist other departments when necessary. • Introduce walk-in guests to the bakery and products using a Guest Tour. • Suggest creative solutions to guests with walk-in orders. • Suggest the purchase of add-ons and retail to make the product a complete experience. • Assist phone-in guests with their orders. • Give cake presentations while performing quality control tests. • Operate and balance the POS with accuracy and efficiency. • Collect email addresses from guests. • Keep samples available during operating hours. • Have current and complete knowledge of current prices, products and promotions. • Keep retail area clean, swept and neatly merchandised throughout the day. • Dust all retail surfaces at least twice per week, including counter tops and POS stations. • Carry out the duties the crafter assigns from time to time. • Track inventory and commissionable sales.

Job DescriptionDescription: Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an ON CALL - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment. No prior fingerprinting experience is required—paid training is provided. Candidates with backgrounds in customer service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply. This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site., • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability., • In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed., • The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule. Primary Responsibilities: • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States., • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency., • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government., • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Requirements: Skills and Abilities Required: • Must be able to obtain and maintain a government-issued suitability clearance., • Must be able to speak and write in English., • Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks, • Ability to hold and grasp applicants’ hands to obtain quality fingerprints, • Ability to work in a high-paced environment with the public, • Ability to type and use basic computer skills, • Successful completion of the biometrics training and certification within 60 days Minimum Education and Experience Required: • High School Diploma or equivalent, • Demonstrated experience in customer service Desired Skills: Ability to speak a foreign language Must be US Citizen and able to obtain a government clearance. HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law. If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com. HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

Job Description Call Center Representative – Clinical Research (Bilingual Preferred) Location: Durham, NC Employer: Grace Federal Solutions Type: Part-Time Use Your Communication Skills to Support Public Health Research. Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC. This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication. If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you. What You’ll DoParticipant Outreach & Scheduling Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates Respond to inbound participant inquiries regarding study procedures Clearly explain study-related information in a professional and compassionate manner Use Spanish/English bilingual skills to improve participant accessibility (preferred) Clinical Research Support Follow approved scripts and study protocols Ask pre-approved screening questions to determine participant eligibility Document interactions accurately in research systems Escalate protocol deviations or concerns to the research team Data Entry & Documentation Enter participant data into EDC systems and research databases Track follow-ups and ensure completion of required participant touchpoints Maintain strict confidentiality standards Compliance & Quality Adhere to HIPAA and institutional privacy guidelines Participate in call monitoring and quality assurance reviews Maintain professionalism in all participant communications What We’re Looking For Minimum 2 years of experience in: Call center operations OR Clinical research support Strong data entry accuracy and attention to detail Clear verbal communication skills Comfortable working with structured scripts and compliance requirements Basic proficiency in Microsoft Office tools Ability to manage call volume and meet productivity expectations Bilingual (Spanish/English) strongly preferred. All candidates must pass background screening and meet confidentiality requirements. Why Join Grace Federal Solutions? Support meaningful public health research Gain exposure to clinical research operations Work in a structured, compliance-driven environment Be part of a team that values professionalism and community impact We are an Equal Opportunity Employer committed to an inclusive workplace. Ready to Make an Impact? Submit your resume today. Qualified candidates will be contacted for an initial screening interview. Powered by JazzHR 8gIFr1HX19

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who enjoys helping people and solving problems? We're looking for a motivated Full-Time Call Center Representative to provide outstanding customer support. Whether you're answering questions, resolving concerns, or guiding customers to the right solutions, you'll play an important role in creating a positive customer experience. If you're dependable, customer-focused, and enjoy working in a fast-paced environment, we'd love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound and/or make outbound customer calls professionally and courteously., • Assist customers with questions, account inquiries, and general support., • Resolve customer concerns while maintaining a positive experience., • Accurately document customer interactions in company systems., • Meet productivity, quality, and attendance expectations., • Follow company policies and established call procedures., • Maintain confidentiality of customer information., • Collaborate with team members and supervisors to improve customer satisfaction. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment. Nice to Have • Previous customer service experience is an advantage but not required., • Previous outbound sales experience., • Call center sales experience., • Experience meeting sales quotas., • CRM software experience., • Upselling or cross-selling experience., • Bilingual or multilingual skills.

Job Description Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance Now hiring in Charlotte, Mint Hill, and Matthews area! In 2018, Killingsworth Environmental was acquired by Anticimex, a vibrant and diverse international company with over 80 years of experience with state-of-the-art offerings to provide our commercial and residential clients with the most efficient, accommodating, and environmentally friendly service possible. Our vision is to be the global leader in preventive pest control. We are changing our industry and we want you to join us. Job Summary: As a full-time Customer Loyalty Representative, you're the contact and face of the company for our customers. You will provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Killingsworth Environmental, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you! Supervisory Responsibilities: None What you bring to the table: • A knack for outside-the-box thinking and a love of problem-solving & creativity, • First in line to handle a customer's call. Answer billing questions, schedule services, address concerns, • Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments, • Monitor emails and respond to customers via email in a timely fashion, • Delivery of a great customer experience every time, • Deescalate calls or direct them to the proper department for assistance, • Communicate closely with the field team, managers, sales team, and other departments, • Educate customers on service plans, minor pest knowledge, and general information on Killingsworth Environmental., • Assist your teammates and managers whenever needed Job Responsibilities • Practice honesty, integrity, and passion every day, • Assist customers with a friendly, upbeat, and helpful attitude each time, • Resolve a customer's call or email in a timely and accurate fashion, • Communicate and share information in a professional and kind manner among other teammates while following the manager's instructions, • Take the initiative to problem solve, research, investigate, and come up with solutions for customers' concerns, • Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center Basic Requirements: • High school diploma or GED., • Two or more years of administrative/office experience, • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook), • The ability to multi-task and thrive in a fast-paced environment, • The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused., • Strong verbal and written communication skills Desired Experience: • Minimum of 1 year of call center experience., • Associate degree Advancement & Work/Life Balance: • Career path that leads to multiple businesses under the umbrella of our parent company Anticimex, to include mobility to Anticimex corporate, • Paid time off including paid holidays, • Network of peers to assist Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Monday through Friday daytime work schedule. Killingsworth Environmental is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. Job Posted by ApplicantPro

Job DescriptionDescription: Department: Clinical Services We are looking for a Call Center Representative that will be the liaison between the clinic staff and our current and potential patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior. Responsibilities: • Manage large amounts of inbound and outbound calls in a timely manner, • Follow communication “scripts” when handling different topics, • Communicate directly with providers and clinic staff in order to facilitate resolutions for our patients, • Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives, • Build sustainable relationships and engage patients by taking the extra mile, • Meet personal/team qualitative and quantitative targets, • Track and identify barriers and issues as they arise, • Other duties as assignedRequirements:, • Previous experience in a customer support role, preferred, • Strong phone and verbal communication skills along with active listening, • Patient focus and adaptability to different personality types, • Ability to multi-task, set priorities and manage time effectively, • High school degree *HCCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HCCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HCCH conducts background checks on all final candidates. Employment is contingent upon a clear background check or approval of the CEO.

Job Description CSR is the first point of contact for current, former, and prospective customers that call in . Applicant must be of high integrity and have a great attitude. Must have experience handling multiple phone lines. Duties will include coordinating installations projects from start to finish and working with Installation staff to assure project is completed. This will include setting appointments with staff and customer, obtaining and handling all paperwork pertaining to project. This position also requires Marketing to our customers. Duties will include sending emails, and working with varies vendors for marketing and lead generation purposes. Applicant will also perform day to day office duties, copying, faxing, etc. May require attending home shows a few times a year. Helpful to have experience in Constant Contact. We provide company life insurance and pay half of medical. Dental and Vision Available. Paid company holidays and vacation. Company DescriptionWith more than 200 locations throughout the United States and Canada, We are proud of our reputation for putting clients first.With more than 200 locations throughout the United States and Canada, We are proud of our reputation for putting clients first.

Job DescriptionJoin Our Team as a Front Desk Agent at Hilton Garden Inn Statesville! Are you a customer service-oriented individual with a passion for hospitality? Do you thrive in a fast-paced environment and enjoy interacting with guests from all walks of life? If so, we have the perfect opportunity for you at Hilton Garden Inn Statesville in beautiful Statesville, North Carolina! Key Responsibilities: • Welcome guests in a friendly and professional manner, • Check guests in and out of the hotel with efficiency and accuracy, • Answer incoming calls and assist with guest inquiries, • Provide recommendations for local attractions, restaurants, and activities, • Handle guest requests and resolve any issues promptly, • Maintain a clean and organized front desk areaQualifications:, • Prior experience in a customer service role preferred, • Excellent communication and interpersonal skills, • Ability to multitask and prioritize tasks effectively, • Familiarity with hotel operations and reservation systems a plus, • Positive attitude and a willingness to go above and beyond for guestsAbout Us: Located in the heart of historic Statesville, Hilton Garden Inn Statesville offers a warm and welcoming atmosphere for both business and leisure travelers. Our hotel features modern amenities, spacious guest rooms, and a dedicated staff committed to providing exceptional service to every guest. Guests can relax in our indoor pool, stay active in our fitness center, and enjoy delicious meals at our on-site restaurant. With easy access to popular attractions such as Lake Norman, Zootastic Park, and The Crossroads Arts and Science Center, Hilton Garden Inn Statesville is the perfect home base for exploring everything that the area has to offer. At Hilton Garden Inn Statesville, we believe in creating memorable experiences for our guests and fostering a positive work environment for our team members. Join us in delivering outstanding hospitality and making a difference in the lives of those we serve. #hc235502

Job Description Customer Service Representative to communicate with customers regarding their policies. The Customer Service Representative will answer insurance related questions from policyholders, explain processes for claim handling.. The information gathered through communication is documented using a computer system. • Basic computer skills and ability to input information, • Excellent telephone skills, • Excellent oral and written communication, • Good typing skills, • Reliable transportation, • Ability to multitask and prioritize work in high volume environment, • Customer service experience, preferred, • Property & Casualty insurance license\nCompany Description Local Allstate agency Local Allstate agency

Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

Job Description We are seeking a Customer Service (basepay+commissions!) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Rich Lyon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionPosition Overview State Farm Insurance Agent located in Goldsboro, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Melissa Throm - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Work with the agent to develop and maintain a digital marketing system to promote the office., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Detail oriented, • Ability to make presentations to potential customers, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionBenefits: • License Reimbursement, • Salary PLUS Commission, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Margier White - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.