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The Sr. Director of Marketing for Pet Supermarket will be a growth-focused, hands-on leader responsible for driving new customer acquisition and digital revenue through high-performing media strategies. Reporting directly to the CEO, this role will own all performance marketing channels—including Loyalty programs, social media, paid search, paid social, affiliate, influencer, and display—while partnering closely with eCommerce and Loyalty teams to convert digital traffic into loyal customers. This role will develop strategic marketing programs that increase brand awareness, develop new brands for our growing portfolio, develop products for existing and new market segments and channels, and oversee marketing communications and the marketing team development and budgets. They will also be responsible for developing creative, innovative ideas and identifying brand opportunities that drive the business forward in an inspiring fashion. Key Responsibilities: Vision, Strategy, and Leadership · Own the strategy, execution, and optimization of paid media channels (Search, Shopping, Paid Social, Display, Affiliate, Influencer). · Identify challenges and emerging issues faced by the organization, working with leadership team and staff to recognize internal and external marketing and communications opportunities and solutions, and define and execute appropriate strategies to support them · Oversee Loyalty and partner closely with eCommerce to ensure seamless conversion, nurture and retention journeys. · Oversee Social Media Specialists to align organic content strategy with strategic messaging, business goals and paid campaigns. · Direct the efforts of the Digital Strategist to ensure SEO and SEM are optimized for growth. · Work cross-functionally with Merchandising, Creative, and Store Ops to synchronize digital and in-store campaigns. · Test and scale emerging platforms, tools, and acquisition tactics that contribute to measurable ROI. · Establish KPI dashboards and campaign reporting frameworks for media performance and customer acquisition. · Manage day-to-day paid media budgets and pacing to deliver CAC, ROAS, and revenue targets. Qualifications: · Extensive experience in marketing, preferably within the pet industry: 3+ years of experience in senior marketing roles, with a strong understanding of pet owner behavior and industry trends to translate into driving foot traffic and sales growth. · 6–8+ years of experience in digital marketing, with a strong focus on paid media, acquisition strategy, and cross-functional leadership. · Excellent leadership, communication, and collaboration skills: Ability to lead teams, present findings to stakeholders, and foster strong working relationships across departments. · Experience managing internal team members or agencies and scaling digital operations over time. · Proven track record of developing and executing successful marketing strategies: Demonstrated ability to drive brand growth, achieve business objectives, and improve customer journey. · Proficiency in digital marketing, including creative use of social media, influencers and other affiliates and grass-roots marketing campaigns that tap into local communities. Understanding value proposition of various platforms to reach and engage pet owners. · Hands-on experience with performance reporting, attribution tools, and budget accountability. · Deep expertise in paid search and SEO strategies, with a proven ability to drive traffic and conversion. · Ability to operate creatively within budgets and manage multi-channel resource allocations accordingly. · Strong strategic and analytical thinking skills: Ability to analyze complex data, develop data-driven strategies, and make informed decisions. · Passion for pets and a genuine interest in their well-being: Crucial for creating authentic messaging that resonates with pet owners. • This role requires a combination of strategic vision, marketing expertise, leadership skills, and a deep understanding of the pet industry and pet owner behavior.

Job Description TLF’s Inside Sales Representative will be responsible for Influencer/Athlete and Affiliate partnerships and collaborations and will play a crucial role within the Marketing & Sales Departments. Their primary focus will be on Influencer / Athlete and affiliate on-brand prospecting and outreach, developing key relationships, negotiating terms, and driving revenue through their developed and nurtured influencer accounts. Ensuring each influencer/athlete/affiliate selected has the audience, desire, skill set, and tools to drive D2C sales, while creating needed on-brand content for both internal and external marketing and sales initiatives. This position includes recruitment, performance management, negotiation, relationship management, and driving key KPI metrics. This is a hybrid sales and marketing role, with the right candidate bringing extensive sales experience and skills, a high-performance and proven self-motivated mentality, in-depth knowledge of influencer and social media marketing, and using their relationship-building sales skills to solidify TLF influencer relationships, ensuring your influencer's / athlete accounts develop on-brand content and deliverables that meet and/or exceeds TLF's brand guidelines. As an expert in sales and highly knowledgeable in influencer marketing, recruitment, analytics, auditing, relationship management, and UGC, you will apply your expertise to driving new sales month over month to meet individual and team sales forecasts and goals. A primary focus will be on Influencer / Athlete and affiliate on-brand prospecting and outreach, while developing key relationships, negotiating terms, and driving revenue through your developed and nurtured influencer accounts. RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO THE BELOW): • Keen ability to identify and recruit talent that represents the brand and company goals by actively sourcing, researching, contacting, and negotiating with passionate customers, content creators, and influencers to develop strong partnerships, • Ability to identify influencer talent that has the following, engaged audience, desire, and skill set to drive affiliate sales through coupon codes, and in conjunction with TLF promotions across all social media channels, • Working knowledge and experience with TikTok shop and affiliates, • Promote and support the TLF brand vision and goals with messaging across our influencer community to build and develop meaningful relationships, • Ability to follow influencer marketing strategy, establishing and nurturing long-term partnerships through organic and sponsored content, • Passion for the activewear and fitness industry, • Find new influencer opportunities and manage, retain, and grow new influencers as brand advocates, managing 200-300 +/- active influencers per month per TLF Influencer Representative., • Innovate and enhance our influencer marketing approach, staying on top of the latest trends, • Develop and plan promotional giveaways, grow engagement, and create and manage an ongoing promotional calendar for all influencer content and coordinate all SKU promotions so they coincide with pre-launches, new drops, product life cycles, and core evergreen campaigns, • Utilize campaign performance reports and dashboards to measure, report, and assess the performance of all social marketing campaigns against defined KPIs and goals, working with various analytical tools to help inform decision-making and provide insights, • Influencer content management, approval, and content monitoring, and social listening, • Attending and aiding in managing logistics for field events where promotional products and event setup are required, • Help ideate and host influencer events and pop-ups, as well as execute social/digital activations for key brand launches Required Experience: • 5+ years as a proven, motivated, and self-driven sales representative who is also highly proficient in social media influencer marketing and brand ambassador relations for consumer brands, • Demonstrated success in sales training, coaching, and business development, • Excellent written and verbal communication in English, • Creative mindset with the ability to develop innovative content concepts, • Data-driven with strong attention to detail, • Self-starter who thrives in fast-paced environments Join our team and work in a fun, fast-paced, energetic environment with endless potential for individual and professional career growth. Our company culture does not micromanage its team members. Instead, we thrive on empowering people to be self-motivated professionals who challenge themselves to work harder, smarter, and more efficiently as individuals and as part of a team. This winning formula creates a culture that inspires individuals and team members to continually set new and unprecedented goals that will continue to drive TLF to become a global leader in Gym-To-Street® Wear. What are you waiting for? Join the TLF “FAM“ and create a lasting career that will never feel like a job but instead like you are fulfilling a passion that will make history! Let’s REDEFINE IMPOSSIBLE® and TAKE LIFE FURTHER® together. BENEFITS (For Full-Time Employees Only): -\tMedical 80% Employer Paid (For Employees And Family) -\tDental 80% Employer Paid (For Employees And Family) -\tVision -\t401k -\tA free gym membership to TLF’s state-of-the-art gym (aka TLF TRAINING LAB®) -\tChill, refuel, and recharge in our awesome employee lounge (unlimited coffee and tea) -\tPS5 stations for gamers -\tA monthly product allowance ($100) for our premium TLF Gym-To-Street® Wear -\tContinued education programs & training are available -\tEmployee team-building events Note: National monthly medical premiums can range from approximately $665 (individual) to $1,950 (family). TLF’s “medical benefits package” can potentially save individuals and/or families between $530 and/or $1,560/month (averaging up to approximately $18,700 annually). TIME OFF BENEFITS (For Full-Time EXEMPT Employees Only): -\tVacation: 2 weeks a year (accrued at a rate of 3.08 per pay period) -\tSick Days: 6 days a year (accrued at a rate of 1.85 per pay period) -\tPersonal Days (PTO’s) 4 days a year (1 day accrued every quarter) -\t10 Paid Holidays -\t1 Floating Holiday (a day of your choosing) Note: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. TIME OFF BENEFITS (for full-time NONEXEMPT employees only): -\tVacation: 2 weeks a year (0.04167) per hr. worked -\tSick Days: 6 days a year (1.85 hours accrued per pay period) -\tPersonal Days: 4 days a year (1 day accrued per quarter) -\t10 Paid Holidays -\t1 Floating Holiday (a day of your choosing) Note: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. TLF is an equal-opportunity employer. We value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.TLF was established in 2012 as a premium athletic and lifestyle apparel brand, pioneering a new category of Gym-To-Street® Wear products engineered for your toughest training sessions, designed to carry you through the rest of your day for wherever life takes you. Our mission is to provide products designed to push the limits of innovation and human performance to the highest possible level via fit, wearability, and functionality while simultaneously providing an exclusive sense of style and unparalleled quality. Our products are distributed and sold globally direct to consumers via TLFapparel.com and our TLF App. \r\n\r\nJoin our team and work in a fun, fast-paced, energetic environment with endless potential for individual and professional career growth. Our company culture does not micromanage its team members. Instead, we thrive on empowering people to be self-motivated professionals who challenge themselves to work harder, smarter, and more efficiently as individuals and as part of a team. This winning formula creates a culture that inspires individuals and team members to continually set new and unprecedented goals that will continue to drive TLF to become a global leader in Gym-To-Street® Wear.\r\n\r\nWhat are you waiting for? Join the TLF “FAM“ and create a lasting career that will never feel like a job but instead like you are fulfilling a passion that will make history! Let’s REDEFINE IMPOSSIBLE® and TAKE LIFE FURTHER® together.\r\n\r\nBENEFITS (For Full-Time Employees Only):\r\n•\tMedical 80% Employer Paid (For Employees And Family)\r\n•\tDental 80% Employer Paid (For Employees And Family)\r\n•\tVision\r\n•\t401k\r\n•\tA free gym membership to TLF’s state-of-the-art gym (aka TLF TRAINING LAB®)\r\n•\tChill, refuel, and recharge in our awesome employee lounge (unlimited coffee and tea)\r\n•\tPS5 stations for gamers\r\n•\tA monthly product allowance ($100) for our premium TLF Gym-To-Street® Wear \r\n•\tContinued education programs & training are available\r\n•\tEmployee team-building events\r\nNote: National monthly medical premiums can range from approximately $665 (individual) to $1,950 (family). TLF’s “medical benefits package” can potentially save individuals and/or families between $530 and/or $1,560/month (averaging up to approximately $18,700 annually).\r\n\r\nTIME OFF BENEFITS (For Full-Time EXEMPT Employees Only): \r\n•\tVacation: 2 weeks a year (accrued at a rate of 3.08 per pay period)\r\n•\tSick Days: 6 days a year (accrued at a rate of 1.85 per pay period)\r\n•\tPersonal Days (PTO’s) 4 days a year (1 day accrued every quarter)\r\n•\t10 Paid Holidays \r\n•\t1 Floating Holiday (a day of your choosing)\r\nNote: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. \r\n\r\nTIME OFF BENEFITS (for full-time NONEXEMPT employees only): \r\n•\tVacation: 2 weeks a year (0.04167) per hr. worked\r\n•\tSick Days: 6 days a year (1.85 hours accrued per pay period)\r\n•\tPersonal Days: 4 days a year (1 day accrued per quarter)\r\n•\t10 Paid Holidays \r\n•\t1 Floating Holiday (a day of your choosing)\r\nNote: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. \r\n\r\nTLF is an equal-opportunity employer. We value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Marketing Manager Sunny Isles Beach, Florida | Full-Time | On Property About the Role The Marketing Manager is at the center of how The Sunny shows up in the world. This is a hands-on role for someone who wants to be deeply embedded in building and scaling a hotel brand in real time. You will help translate big ideas — from programming launches to partnerships to seasonal campaigns — into organized, high-impact execution across social, digital, and on-property activations. You will work closely with senior marketing leadership, collaborate with hotel operations, and play a visible role in shaping how guests experience the brand both online and on property. If you are energized by fast-paced environments, creative problem-solving, and seeing your work move from concept to launch quickly, this role offers meaningful exposure and real growth opportunity inside a hospitality group that is actively evolving.About The Sunny The Sunny is a 340-room oceanfront boutique hotel in Sunny Isles Beach, Florida, blending modern design with a legacy of warm, personalized hospitality. We are building more than a marketing department — we are building a brand engine that connects programming, partnerships, creative, and revenue into one cohesive experience.Core Responsibilities Marketing Operations & Workflow • Manage all inbound marketing requests across hotel departments, • Maintain and enforce the master marketing calendar, • Coordinate deadlines, approvals, and asset delivery, • Track initiative timelines and escalate risks early, • Ensure marketing launches occur on scheduleSocial Media & Community Management, • Schedule and publish approved organic social content, • Capture on-property content (photo and video) to support social and programming, • Manage daily community engagement across platforms (comments, DMs, tags), • Escalate sensitive or brand-impacting inquiries appropriately, • Maintain platform hygiene (links, bios, highlights, tagging, etc.)On-Property Marketing & Activation Support, • Serve as the primary marketing point of contact for hotel teams regarding signage, daily marketing needs, and on-property support requests, • Coordinate marketing support for programming, partnerships, and ambassador activations, • Lead execution of select on-property events and marketing-led activations, • Support influencer visits and on-site content logistics, • Capture content during programming and activations to support social and promotional efforts, • Maintain organized asset libraries and content archives, • Ensure key brand moments are documented and available for future useWebsite & Digital Execution, • Implement approved website updates, • Maintain booking links, tracking URLs, and campaign alignment, • Execute CRM and email campaigns as directed, • Ensure digital touchpoints reflect current programming and property prioritiesProgramming & Partnership Promotion Support, • Integrate programming and partnership initiatives into the marketing calendar, • Coordinate promotional timelines with Director of Marketing, • Deploy recap content following activations, • Maintain visibility into quarterly rollout plansReporting & Execution Health, • Compile monthly reporting dashboards across social, website, and campaign activity, • Track content cadence and engagement trends, • Report workflow constraints affecting deliveryQualifications, • 2–5 years of experience in hospitality or lifestyle marketing, • Strong organizational and project management skills, • Comfortable capturing content in a fast-paced environment, • Experience with social media scheduling platforms and community management, • Familiarity with OTAs, CRMs, and email marketing platforms preferred, • Detail-oriented and systems-minded, • Strong communicator comfortable working cross-functionally, • Able to manage multiple initiatives simultaneously, • Manage all inbound marketing requests across hotel departments, • Maintain and enforce the master marketing calendar, • Coordinate deadlines, approvals, and asset delivery, • Track initiative timelines and escalate risks early, • Ensure marketing launches occur on scheduleSocial Media & Community Management, • Schedule and publish approved organic social content, • Capture on-property content (photo and video) to support social and programming, • Manage daily community engagement across platforms (comments, DMs, tags), • Escalate sensitive or brand-impacting inquiries appropriately, • Maintain platform hygiene (links, bios, highlights, tagging, etc.)On-Property Marketing & Activation Support, • Serve as the primary marketing point of contact for hotel teams regarding signage, daily marketing needs, and on-property support requests, • Coordinate marketing support for programming, partnerships, and ambassador activations, • Lead execution of select on-property events and marketing-led activations, • Support influencer visits and on-site content logistics, • Capture content during programming and activations to support social and promotional efforts, • Maintain organized asset libraries and content archives, • Ensure key brand moments are documented and available for future useWebsite & Digital Execution, • Implement approved website updates, • Maintain booking links, tracking URLs, and campaign alignment, • Execute CRM and email campaigns as directed, • Ensure digital touchpoints reflect current programming and property prioritiesProgramming & Partnership Promotion Support, • Integrate programming and partnership initiatives into the marketing calendar, • Coordinate promotional timelines with Director of Marketing, • Deploy recap content following activations, • Maintain visibility into quarterly rollout plansReporting & Execution Health, • Compile monthly reporting dashboards across social, website, and campaign activity, • Track content cadence and engagement trends, • Report workflow constraints affecting deliveryQualifications, • 2–5 years of experience in hospitality or lifestyle marketing, • Strong organizational and project management skills, • Comfortable capturing content in a fast-paced environment, • Experience with social media scheduling platforms and community management, • Familiarity with OTAs, CRMs, and email marketing platforms preferred, • Detail-oriented and systems-minded, • Strong communicator comfortable working cross-functionally, • Able to manage multiple initiatives simultaneously Powered by JazzHR WXQacze0l1

Job DescriptionCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who You'll Work With As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. Note: Candidates must reside in the South Florida area. What You'll Do We are seeking a proven SLED Account Manager to join our growing Sales organization in South Florida. The Major Account Manager role will act as a trusted advisor and implement sales strategies to exceed sales targets within typically anywhere from 15-20 SLED accounts across the Miam / Ft. Lauderdale area including local FL State agencies, local county government, K12 and higher education customers. Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable. Job Responsibilities: • Exceed measurable sales objectives and extend the Arista brand within a targeted list of SLED accounts in South Florida., • You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Data Center, Campus including Mass Scale WI-FI, VeloCloud SDWAN and AI Networking platforms in addition to the Arista Cloud Vision (Network Automation & Telemetry), Network Monitoring Fabric solutions and NDR security solutions., • Ideal candidate should be familiar with Florida e-Rate procurement process., • Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition., • Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership., • Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions., • Establish and manage key channel relationships in your territory., • Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers., • Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums., • Collaborate with Arista peers on marketing plans and best practices., • Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.Qualifications You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a trusted advisor to deliver business value to both end users and key business stakeholders. Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun. Minimum Job Requirements: • BS/BA degree or equivalent in addition to 7+ years of technology sales experience., • Proven track record of direct selling and exceeding sales targets within Florida SLED accounts in South Florida., • You possess relevant data center or networking (LAN/WAN, SDN) industry background from a technology partner, competitor, channel partner or end user is a a requirement., • Strong rolodex and relationships within the territory, • Excellent people skills and ability to build relationships at all levels, • You possess previous selling experience and technical acumen in one or more of the following areas; Networking, SDN, NFV, Switching, Network Automation, Routing, Data Center, Edge Computing, Network Virtualization, Hyper converged infrastructure or Cloud computing. #LI-TC1 Additional Information Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Job Description PLAYA BOWLS SOUTH & CENTRAL FLORIDA MARKETING & EVENTS MANAGER Who We Are: Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to serve our communities the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement and togetherness. At Playa Bowls, we LIVE our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What We Offer: • Competitive pay: We offer competitive base pay and a great bonus program!, • Employee Benefits: We offer paid time off, mileage reimbursement & more!, • Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career!, • Fun Environment: We are always dancing, smiling & having lots of fun!, • Previous experience (and/or degree) in marketing and/or event coordination, • Highly organized and detail-oriented planner, • An effective communicator and team player, • Adept critical thinker and problem solver, • Ability to analyze data and develop goals and action plans, • Creativity and out of the box thinking to adapt to market and drive sales, • A go getter with the ability to pitch in where needed and do what it takes to get the job done, • Proficiency in MS Office: Outlook, Word, & Excel; Canva;, • Oversee all marketing, catering, events and food truck for Playa Bowls South & Central FL owned by PB Miami and PB CFL area locations., • Must have a car and ability to drive food truck to and execute events (including set up and break down)., • Manage and track all in-bound/out-bound inquiries, events, sponsorships, caterings, etc. Generate quotes and invoices. Expect to be onsite to assist in preparation and execution., • Manage and track all catering (ezCater and in-stop) inquiries, orders and fulfilment. Expect to be onsite to assist in preparation, execution through delivery and POS invoicing/payment processing., • Manage and track all shop-level fundraisers and donations., • Manage and track our shop-level Playa Bowls Athlete and Influencer program., • Coordinate with management and shop GMs on event staffing, product management, and catering orders., • Coordinate with our Social Media Director on influencers, events, giveaways, and other promotions. Assist in gaining followers and rewards members, • Perform daily outreach to book catering and events for all shops and truck. Maintain a master contact list., • Hold team accountable for excellence in product quality, consistency and execution, speed of service, cleanliness and maintenance, and customer service., • Foster Positive Energy in the work environment to accomplish business results (increased customer counts, increased sales, and increased profits)., • Travel is required for catering, events, promotional activations, or scheduled meetings, otherwise work is completed in a home office setting, • Must be available to work weekends, holidays or as the business dictates, • Must be able to remain in a stationary position for prolonged periods of time, • Must be able to lift or otherwise move 25-50 pounds occasionally Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol “Playa Bowls is an equal opportunity employer and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”

Job Description About the Role: The Director of Marketing and Advertising will lead the strategic development and execution of comprehensive marketing and advertising initiatives to elevate brand presence and drive business growth across the Florida markets. This role is responsible for overseeing the creation and implementation of innovative campaigns that effectively communicate the company’s value proposition to diverse target audiences. The Director will collaborate closely with cross-functional teams including sales, product development, and creative services to ensure alignment of marketing strategies with overall business objectives. They will analyze market trends, customer insights, and campaign performance data to continuously optimize marketing efforts and maximize return on investment. Ultimately, this position plays a critical role in shaping the company’s market positioning and expanding its competitive advantage through impactful marketing leadership. Minimum Qualifications: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • At least 7 years of progressive experience in marketing and advertising roles., • Proven track record of developing and executing successful marketing campaigns that drive business growth., • Strong knowledge of digital marketing platforms, advertising technologies, and analytics tools., • Familiarity with emerging marketing trends such as AI-driven marketing, influencer partnerships, and omnichannel strategies. The Director of Marketing and Advertising utilizes strategic thinking and analytical skills daily to design campaigns that resonate with target audiences and achieve business objectives. Leadership and communication skills are essential for guiding diverse teams. Proficiency in digital marketing tools and data analytics enables the Director to monitor campaign performance and make data-driven decisions to optimize results. Creativity and innovation are applied to develop compelling advertising content and explore new marketing channels. Additionally, project management skills ensure that campaigns are delivered on time, within budget, and in alignment with brand standards.

Job Description Job Title: Director of Marketing Temp to Hire: $42.00/hr / 40 hours/wk (once converted to Full Time, Salary will be $80-85k) Remote: Must live in South Florida Travel: Required to Jamaica 4-6 times annually Icreatives, a leading staffing firm, is seeking a talented Director of Marketing to lead the strategic development and execution of marketing initiatives for a luxury resort company. As a key member of the marketing team, you'll drive direct bookings, build brand equity, and expand the company's reach across key markets. Key Responsibilities Advertising & Budget Oversight: Plan and execute a $2 million+ annual advertising strategy Manage and monitor marketing budgets Evaluate promotion and barter opportunities Brand Strategy & Campaign Execution: Develop integrated marketing plans to support direct bookings and increase brand visibility Support third-party sales channels with brand-aligned creative and marketing collateral Maintain consistent messaging and visual branding across all touch-points Public Relations & Content Strategy: Develop an ongoing public relations strategy Oversee influencer partnerships, media visits, and press initiatives Manage and coordinate creative and content for the company's website Performance Analysis & Market Insights: Review retail positioning using analytic tools and adjust strategies based on insights Monitor performance metrics and optimize tactics Conduct competitive benchmarking to maintain brand edge Team & Vendor Collaboration: Manage creative and digital agencies, content creators, PR firms, and other external vendors Lead cross-functional collaboration with Sales, Revenue Management, and on-property operations teams Requirements: 8-10+ years in a senior marketing role, ideally in the resort, hospitality, or travel industry Skills: Strong digital marketing knowledge, including SEM, SEO, social, CRM, and web analytics Experience managing websites, creative content, and e-commerce performance Exceptional leadership, communication, and cross-functional collaboration skills Education: Bachelor's degree in Marketing, Communications, Hospitality, or related field; Master's preferred Work Structure & Travel: Based in South Florida, remote with flexible schedule Required to travel to Jamaica 4-6 times per year Occasional travel to industry trade shows, PR events, or partner activations To apply, please submit your resume and portfolio link/case studies for immediate consideration. Due to the volume of applications, we are unable to respond to each application personally. If we are interested in your qualifications, we will contact you via telephone or email as soon as possible. By applying for this position, you agree to be contacted by email or text message. Message and data rates may apply. icreatives is an Equal Employment Opportunity Employer. All qualified applicants and talent will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. We believe in providing a culture that embraces and champions diversity, equity, and inclusion because it truly fosters creativity.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off PRV Audio Group is a fast-growing loudspeaker manufacturer of high-end speakers and components for motorcycles, jeeps, boats, and pro audio. For over 15 years, PRV has been committed to designing, manufacturing, and introducing new and innovative products to the market, delivering exceptional quality with superior sound fidelity. We are seeking a strategic and results-driven Marketing Manager with proven experience in eCommerce and Social Media Marketing. The ideal candidate has a strong understanding of digital consumer behavior, eCommerce platforms, social media trends, and performance marketing. Job Description • Develop and implement comprehensive marketing strategies to increase brand awareness and drive e-commerce sales., • Manage and optimize campaigns across key social media platforms (Instagram, Facebook, TikTok, etc.)., • Creating strategies to increase brand awareness through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, or search engine marketing (SEM), • Monitor trends in digital marketing and eCommerce, and integrate new tools or technologies to improve campaign effectiveness., • Ensures that product information is displayed correctly and presented on the PRV Websites., • Continuously analyze website performance and customer feedback to address issues or optimize the consumer experience., • Collaborate with cross-functional teams (sales, product, customer service) to align marketing strategies with business goals., • Marketing Manager should contain the following requirements and qualifications:, • Bachelors degree in Marketing, Business, Communications, or a related field, or equivalent work experience preferred, • 35 years of experience in digital marketing, with a strong focus on eCommerce and social media., • Experience in a direct-to-consumer (DTC) brand or retail/eCommerce business., • Knowledge of influencer marketing and affiliate programs., • Experience with CRM systems (Klaviyo, HubSpot, etc), • Graphic design or video editing skills are a plus., • Proficiency with eCommerce platforms such as Shopify and WooCommerce., • Excellent communication, analytical, and project management skills., • Fluent in English, Spanish is a plus, • Previous supervisory experience required, • Excellent multi-tasking, time management, and interpersonal skills Job Type: Full-time Pay: $70,000 - $85,000 a year + Bonus Schedule: • Monday to FridayWork Location:, • One locationBenefit Conditions:, • A waiting period may apply.Work Remotely:, • No

We're searching for a Marketing Intern who is excited to learn, collaborate, and contribute to sugaringLA's brand presence. Support marketing campaigns for new studio openings, seasonal promotions, and membership drives. Contribute to influencer collaborations, local event support, and grassroots ma

Job Description Talent Acquisition Specialist Temp – ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ – In-Office Temporary W2 Position for High Volume Clinic Project (BT/RBT) $40-$45/hr Who We Are We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: • Inc. 5000 – 5th Fastest-Growing Private Company in America, • Financial Times – #1 on "The Americas' Fastest Growing Companies", • EY Entrepreneur Of The Year® U.S. Overall, • South Florida Business Journal’s Top 100 Companies, • Florida Trend Magazine's 500 Most Influential Business Leaders, • Inc. Best in Business, Health Services About the Role As our Talent Acquisition Specialist, you will develop and execute strategies to source, attract, hire, and retain the positions designated by your leader. You will be accountable for overseeing recruitment delivery and ensuring that the business is properly staffed with talent for these positions across your assigned region. Core to the success of this role will be your ability to drive efficiency in the candidate sourcing process while continuing to enhance recruitment delivery, candidate quality, and candidate experience. To be successful in this role, you will need to understand the business and the critical role the positions you place have in the delivery of high-quality service to our clients. You will speak in data, know how to manage your required candidate funnel, develop, and deliver compelling business cases, and have an intimate knowledge of your recruiting resources. Key Responsibilities • Managing a recruiting process to key performance metrics and regional assignments, while serving as a trusted resource to your internal customers and colleagues., • Partnering with senior leaders within the organization to set the recruiting strategic agenda and sourcing strategy., • Developing new selection approaches and hiring processes and converting them into targeted action., • Implementing appropriate metrics and tracking mechanisms to measure and improve results, impact, candidate quality and cost-effectiveness., • Providing guidance to hiring managers related to recruiting process, developing, and introducing efficient staffing solutions around system automation to simplify processes and procedures., • Utilizing recruitment process automation to handle high volume hiring more efficiently through assessments and screening tools., • Employ recruiting metrics and insights to evaluate recruiter effectiveness and enhance the overall performance of the function., • Ensuring a best-in-class candidate experience by proactively identifying factors that may adversely impact the candidate and partnering with business leaders to develop mitigation strategies., • Monitoring and forecast hiring trends, measure effectiveness of compensation programs and strategies., • Proactively share innovative solutions to add value, anticipate needs, and streamline the recruitment process., • Demonstrate expert level of understanding of the recruiting needs by leading and/or participating in staffing meetings, being aware of changes within the business, acting as a subject matter expert for sourcing resources (Indeed, LinkedIn, etc.) as well as managing hiring manager/candidate expectations., • Manages all aspects of the recruiting process for a portfolio of multi-state, multi-level positions supporting multiple stakeholders., • Actively and professionally promotes vacancies and employer brand to relevant audience via available media channels., • Strong influencer, ability to influence candidates throughout the hiring process to promote a successful outcome, pre-empting and acting on candidate hesitation or queries., • Maintains open and proactive lines of candidate communication, ensuring a positive candidate experience for all, regardless of the outcome of their application., • Manages vacancy through ATS, ensuring that candidate and vacancy data is always accurate and up to date., • Comply with all company and legislative data protection requirements by responsibly storing candidate information and assessment notes., • Other duties as assigned. Requirements The Talent Acquisition Specialist role requires: • 3–5 years of full-cycle recruiting experience across exempt and non-exempt roles, managing multiple requisitions simultaneously., • Multi-region recruiting experience. (Preferred), • Experience using Workable or other applicant tracking systems (ATS). (Required), • Bachelor’s degree in Human Resources, Business Administration, or a related field. (Preferred), • Proven success in fast-paced, high-growth environments., • High-volume recruiting experience. (Required), • Proficient in Microsoft Office 365. (Required), • Excellent organizational, time-management, communication, and interpersonal skills., • Strong critical thinking, problem-solving, and decision-making abilities., • Demonstrated integrity, reliability, and strong work ethic., • On-site availability five days per week in Fort Lauderdale (Las Olas)., • High energy, adaptable, and comfortable with change., • No Benefits Available ABA Centers of America Culture ABA Centers of America is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society. ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Job Description How You Will Make an Impact • Manage the day-to-day scheduling, messaging, and monitoring for assigned brands and social channels., • The Bi-lingual Social Media Associate will collaborate closely with brand management, graphics, producers, and influencer managers to craft compelling organic social content for social platforms such as X, Instagram, Facebook, and TikTok, aligning with the overarching brand strategy., • Captures and creates social media content and performs basic social media editing, • Craft compelling copy that aligns with the brand persona and encourages engagement., • Create and manage social content calendars to support the department’s overarching Marketing and assigned Brand’s Calendar., • Ensure that content aligns with the brand's tone, voice, and visual guidelines across all platforms., • Use social listening tools to insert the brand into relevant trending conversations in the industry., • Amazing opportunities for career progression, • Dynamic, fun, entrepreneurial and diverse culture, • Medical (PPO or HSA) & Prescription Drug, Dental (DHMO or DPPO), Vision and Telemedicine, • Health and wellness are a top priority – committed to self-care, • 401(k) (100% match (dollar-for-dollar) up to 6% of salary deferrals), • 2 Company-Wide Breaks, Summer & Winter, • Generous Paid Time Off and Paid Holidays, • Sick Time, • Employer Paid Life Insurance, • Health Savings Account (company contributes $40 bi-weekly), • Voluntary Life and Dependent Insurance, Short-Term Disability, Long-Term Disability, Accident, and Critical Illness, • Employee Assistance Program, • Bachelor’s degree in communications, marketing, digital communications, or related field required., • 3+ years of experience in managing social media platforms and content for Instagram, Facebook, X, TikTok, etc., • Understand brand voice and tone, specifically with the X platform., • Demonstrated success in digital or social media strategy, translating brand marketing messages into engaging content., • Experience collaborating closely with Brand Management and Digital teams to optimize content for brand awareness and engagement., • Experience with planning, management, execution, and performance reporting on social platforms., • Ability to work in a collaborative environment as well as work independently on projects. #LI-Hybrid

Job Description TLF’s Influencer Relations Representative plays a crucial role within the Marketing Department and will have a primary focus on supporting and executing on all influencer marketing program needs and initiatives; this will include planning, strategy, and execution, and all onsite and off-site platform social influencer content, recruitment, auditing, and collaboration negotiations and relationship management. This position will be responsible for growing TLF’s influencer network and presence, managing and developing UGC (User-Generated Content), and driving brand awareness, consumer engagement, and influencer-referral sales. As an expert in influencer marketing, recruitment, analytics, auditing, relationship management, and UGC, you will apply your expertise to continuously optimize all influencer marketing efforts. RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO THE BELOW): • Promote the TLF brand vision across our influencer community while implementing a global, cross-platform influencer marketing strategy through organic and sponsored content, • Identify, recruit, and manage 200-300 active influencers monthly through daily sourcing, researching, contacting, and negotiating with passionate customers, content creators, and influencers who represent brand goals, • Attending and aiding in managing logistics for field events where promotional products and event setup is required, • Negotiate payment and deliverable posting terms, implement Influencer strategy, develop campaign concepts, and execute all influencer and brand ambassador initiatives efficiently and cost-effectively, and within budget., • Innovate and enhance our influencer marketing approach, staying on top of the latest trends, • Help ideate and host influencer events and pop-ups, as well as execute social/digital activations for key brand launches, • Develop and plan promotional giveaways, grow engagement, and create and manage an ongoing promotional calendar for all influencer content and coordinate all SKU promotions so they coincide with pre-launches, new drops, product life cycles, and core evergreen campaigns, • Harness storytelling to leverage influencers to connect to brand objectives and consumer needs, • Responsible for tracking TLF Posts and influencer collaborations, and analyzing the performance of influencer outreach, content, and conversion rates to estimate ROI and advise on best strategies, • Perform competitive analysis, industry research, and continually assess best practices and KPIs in a consistently changing landscape, • Help with the creation and evolution of campaign performance reports and dashboards to measure, report, and assess the performance of all social marketing campaigns against defined KPIs and goals, working with various analytical tools to help inform decision-making and provide insights, • Source TikTok Shop Affiliates and drive consistent high-volume/quality creatives for GMV Max optimization and TikTok shop revenue growth, • Influencer content management, approval, and content monitoring, and social listening, • Research and strategize effective content concepts and execute this vision with our internal content team and third-party influencers Required Experience: • 3+ years directly managing social media influencers for consumer brands (portfolio required), • Proven track record managing 200-300 active influencers monthly, • Demonstrated success in influencer recruitment, negotiation, and relationship management, • Highly proficient in TikTok Shop Affiliates/GMV Max, Instagram, Facebook, Pinterest, YouTube, X, • Proficiency with influencer management platforms (Grin or similar), • Experience with social media management tools (Later, Hootsuite, Sprout Social or similar), • Strong analytics skills (Google Analytics, Google Trends, platform analytics, hashtag planners), • Excellent written and verbal communication in English (additional languages a plus), • Creative mindset to develop innovative content concepts for social media, blogs, and product copy, • Data-driven with strong attention to detail and the ability to predict audience behavior, • Self-starter who thrives in fast-paced, multitasking environments, • Detail-oriented and deadline-driven, • Bachelor's degree in marketing, business, or related fieldCompany DescriptionTLF was established in 2012 as a premium athletic and lifestyle apparel brand, pioneering a new category of Gym-To-Street® Wear products engineered for your toughest training sessions, designed to carry you through the rest of your day for wherever life takes you. Our mission is to provide products designed to push the limits of innovation and human performance to the highest possible level via fit, wearability, and functionality while simultaneously providing an exclusive sense of style and unparalleled quality. Our products are distributed and sold globally direct to consumers via TLFapparel.com and our TLF App. Join our team and work in a fun, fast-paced, energetic environment with endless potential for individual and professional career growth. Our company culture does not micromanage its team members. Instead, we thrive on empowering people to be self-motivated professionals who challenge themselves to work harder, smarter, and more efficiently as individuals and as part of a team. This winning formula creates a culture that inspires individuals and team members to continually set new and unprecedented goals that will continue to drive TLF to become a global leader in Gym-To-Street® Wear. What are you waiting for? Join the TLF “FAM“ and create a lasting career that will never feel like a job but instead like you are fulfilling a passion that will make history! Let’s REDEFINE IMPOSSIBLE® and TAKE LIFE FURTHER® together. BENEFITS (For Full-Time Employees Only): -\tMedical 80% Employer Paid (For Employees And Family) -\tDental 80% Employer Paid (For Employees And Family) -\tVision -\t401k -\tA free gym membership to TLF’s state-of-the-art gym (aka TLF TRAINING LAB®) -\tChill, refuel, and recharge in our awesome employee lounge (unlimited coffee and tea) -\tPS5 stations for gamers -\tA monthly product allowance ($100) for our premium TLF Gym-To-Street® Wear -\tContinued education programs & training are available -\tEmployee team-building events Note: National monthly medical premiums can range from approximately $665 (individual) to $1,950 (family). TLF’s “medical benefits package” can potentially save individuals and/or families between $530 and/or $1,560/month (averaging up to approximately $18,700 annually). TIME OFF BENEFITS (For Full-Time EXEMPT Employees Only): -\tVacation: 2 weeks a year (accrued at a rate of 3.08 per pay period) -\tSick Days: 6 days a year (accrued at a rate of 1.85 per pay period) -\tPersonal Days (PTO’s) 4 days a year (1 day accrued every quarter) -\t10 Paid Holidays -\t1 Floating Holiday (a day of your choosing) Note: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. TIME OFF BENEFITS (for full-time NONEXEMPT employees only): -\tVacation: 2 weeks a year (0.04167) per hr. worked -\tSick Days: 6 days a year (1.85 hours accrued per pay period) -\tPersonal Days: 4 days a year (1 day accrued per quarter) -\t10 Paid Holidays -\t1 Floating Holiday (a day of your choosing) Note: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. TLF is an equal-opportunity employer. We value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.TLF was established in 2012 as a premium athletic and lifestyle apparel brand, pioneering a new category of Gym-To-Street® Wear products engineered for your toughest training sessions, designed to carry you through the rest of your day for wherever life takes you. Our mission is to provide products designed to push the limits of innovation and human performance to the highest possible level via fit, wearability, and functionality while simultaneously providing an exclusive sense of style and unparalleled quality. Our products are distributed and sold globally direct to consumers via TLFapparel.com and our TLF App. \r\n\r\nJoin our team and work in a fun, fast-paced, energetic environment with endless potential for individual and professional career growth. Our company culture does not micromanage its team members. Instead, we thrive on empowering people to be self-motivated professionals who challenge themselves to work harder, smarter, and more efficiently as individuals and as part of a team. This winning formula creates a culture that inspires individuals and team members to continually set new and unprecedented goals that will continue to drive TLF to become a global leader in Gym-To-Street® Wear.\r\n\r\nWhat are you waiting for? Join the TLF “FAM“ and create a lasting career that will never feel like a job but instead like you are fulfilling a passion that will make history! Let’s REDEFINE IMPOSSIBLE® and TAKE LIFE FURTHER® together.\r\n\r\nBENEFITS (For Full-Time Employees Only):\r\n•\tMedical 80% Employer Paid (For Employees And Family)\r\n•\tDental 80% Employer Paid (For Employees And Family)\r\n•\tVision\r\n•\t401k\r\n•\tA free gym membership to TLF’s state-of-the-art gym (aka TLF TRAINING LAB®)\r\n•\tChill, refuel, and recharge in our awesome employee lounge (unlimited coffee and tea)\r\n•\tPS5 stations for gamers\r\n•\tA monthly product allowance ($100) for our premium TLF Gym-To-Street® Wear \r\n•\tContinued education programs & training are available\r\n•\tEmployee team-building events\r\nNote: National monthly medical premiums can range from approximately $665 (individual) to $1,950 (family). TLF’s “medical benefits package” can potentially save individuals and/or families between $530 and/or $1,560/month (averaging up to approximately $18,700 annually).\r\n\r\nTIME OFF BENEFITS (For Full-Time EXEMPT Employees Only): \r\n•\tVacation: 2 weeks a year (accrued at a rate of 3.08 per pay period)\r\n•\tSick Days: 6 days a year (accrued at a rate of 1.85 per pay period)\r\n•\tPersonal Days (PTO’s) 4 days a year (1 day accrued every quarter)\r\n•\t10 Paid Holidays \r\n•\t1 Floating Holiday (a day of your choosing)\r\nNote: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. \r\n\r\nTIME OFF BENEFITS (for full-time NONEXEMPT employees only): \r\n•\tVacation: 2 weeks a year (0.04167) per hr. worked\r\n•\tSick Days: 6 days a year (1.85 hours accrued per pay period)\r\n•\tPersonal Days: 4 days a year (1 day accrued per quarter)\r\n•\t10 Paid Holidays \r\n•\t1 Floating Holiday (a day of your choosing)\r\nNote: TLF provides 31 paid days off annually, equivalent to one additional month of paid compensation. \r\n\r\nTLF is an equal-opportunity employer. We value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

CSR / Remote] - Work from Anywhere in U.Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and