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Job Description Role Purpose To lead the FOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative American, Southern, French American, and Steak inspired cuisine to be served at the highest quality, presentation, and flavor for FRIDAY'Restaurant resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen. Duties and Responsibilities: • The Resturant Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member, • Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis, • Display exceptional leadership by providing a positive work environment. Coaching employees as appropriate while demonstrating a dedicated and professional approach to management, • Will provide direction for all day-to-day operations in the kitchen, • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance, • Utilizes interpersonal and communication skills to lead, influence, and kitchen staff, • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property, • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives, • Must complete periodic line checks for quality, efficiency, and standards, • They should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example, • Oversees all BOH purchasing, • Ensure proper purchasing, receiving and food storage standards in the kitchen, • Reviews staffing levels to ensure that service, operational needs, and financial objectives are met., • Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation., • Ensures compliance with all food handling and sanitation standards including proper, • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards., • Reviews guest comments and other data to identify areas of improvement., • Ensure proper grooming and hygiene standards for all kitchen staffs., • Review and discuss daily food cost reports with key kitchen and management team members., • Review weekly and monthly schedules to meet forecast and budget., • Run daily BOH line-ups to ensure that the team is ready for the day, • Must be able to pass the TSA Federal background check to work in the airport, • 4-year college degree preferred., • Minimum of 2 years of experience as a Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities., • Must be capable of performing all functions and meeting all qualification standards for all hourly positions., • Knowledge of P.O.S. system and the back-office systems to fulfill management functions., • Is quickly and decisively when needed based on the need and urgency of situation

Job DescriptionDescription: Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: • Oversee & Develop General Managers within assigned region, • Drive area sales performance and profit by providing support and operational expertise., • Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively., • Enforce and follow all labor laws and company policies (federal, state and local)., • Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals., • Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability., • Increase sales by teaching, training, and coaching teams to provide outstanding service., • Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions., • Ensure a bench of high performing players through the effective execution of all training and development programs., • Participate in self-development processes for company leadership., • Schedule and conduct development area classes, keep the conversation going through coaching and mentorship., • Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks., • Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe., • Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards., • Maintain and improve financial controls by providing support and guidance to the General Managers., • Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach, • Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand., • Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business., • Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues., • Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule., • Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes., • Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues., • Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving., • Other related duties as assigned Requirements: Education and/or Work Experience Requirements: • Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning, • Must be ServSafe certified, • High school diploma or equivalent and demonstrated 1+ years “above store” restaurant management in operations -or- 2+ years’ experience as CTM and 2+ years’ experience in restaurant operations as General Manager, • Excellent verbal and written communication skills, • Sound decision making and problem solving, • Desire for personal and professional growth, • Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team, • Ability to interview, hire, and train employees, • Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty, • Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards, • Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The District Manager must be available during operating hours which includes nights, weekends, and holidays., • Must hold current driver’s license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis, • Must be able to lift and carry up to 25 lbs, • Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops, • Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources P: 770-609-8195 ext.104 E:

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Facilitator Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. Engagement and Development: • Instills ChenMed values and behaviors, • Builds culture and strong engagement, • Promotes team member retention, • Provides clear onboarding expectations, • Consistently executes the core model and follows the Center Playbook procedures, • Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization, • Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members, • Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled, • Top 40 and risk score 70+ patients scheduled at least bi-weekly, • IP/ER discharge follow-up scheduled immediately with daily follow-up, • Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed, • Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success., • As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff. The Care Facilitator Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. Engagement and Development: • Instills ChenMed values and behaviors, • Builds culture and strong engagement, • Promotes team member retention, • Provides clear onboarding expectations, • Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members Operational Excellence: • Consistently executes the core model and follows the Center Playbook procedures, • Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization, • Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members, • Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients Scheduling Optimization: • Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled, • Top 40 and risk score 70+ patients scheduled at least bi-weekly, • IP/ER discharge follow-up scheduled immediately with daily follow-up, • Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed, • Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success., • As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff., • Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective, • action plans when needed., • Serves as first point of contact and resolution for escalated patient issues/concerns/disputes., • Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner., • Reviews ENS notifications and ensure patients receive follow up from their Care Teams., • Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed., • Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient’s medical record and followed up on by the appropriate discipline., • Troubleshoots Dashboard, phone, and computer issues., • Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. Other responsibilities may include: • Fills in for Care Facilitator as needed for scheduled and unscheduled absences., • Cover various Front Desk tasks and duties in line with business needs, • Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours., • Performs other duties as assigned and modified at manager’s discretion., • Strong business acumen and acuity, • Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures, • Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations, • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects, • Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives, • Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results, • Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems, • Skilled in operating phones, personal computers, software and other basic IT systems, • Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition, • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software, • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time, • High school diploma or GED equivalent required, • Ability to lead and coach teams to drive positive outcomes and excellence, • Some college coursework preferred PAY RANGE: $19.6 - $27.99 Hourly EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply ___ Current Contingent Worker please see job aid ___ to apply #LI-Onsite

Req ID: 340252 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Solutions Sales Executive - Manufacturing/Logistics (Remote) to join our team in Atlanta, Georgia (US-GA), United States (US). Launch is looking for a Digital Sales Executive - Manufacturing who will be responsible for helping us expand our presence in North America. Check us out: LAUNCH by NTT Data About Launch At Launch by NTT DATA, we're reimagining what technology can do when people are at the center. We design and deliver intelligent digital products and experiences that don't just solve today's challenges-they anticipate those of tomorrow. By blending design, strategy, and engineering, we help organizations move from ideas to outcomes that transform the way people live, work, and connect. We're not about slide decks or theory. We're about creating real outcomes-platforms that evolve, experiences people love, and solutions that help organizations not just keep up with change, and digital products that deliver business impact. The Role We're looking for a Senior Digital Sales Executive who can open new doors and build trusted partnerships with C-level leaders in the Manufacturing and Logistics industry. This is a consultative, solution-oriented role where success means not just closing business but helping clients reimagine how technology can elevate the human experience in their organizations. Key Responsibilities • Drive new client acquisition by targeting executives and change agents in the Manufacturing sector and beyond, • Act as a trusted advisor to the C-suite, leading conversations that connect industry knowledge with Launch's capabilities in digital product and customer experience., • Bring a human-first perspective into every engagement-listening deeply, uncovering real business and customer challenges, and co-creating solutions that matter, • Partner with Launch's design, product, and engineering experts to translate insights into bold, pragmatic solutions that drive measurable outcomes, • Shape opportunities from early discovery through proposal, negotiation, and close, ensuring each engagement reflects both the client's needs and Launch's vision for impact, • Navigate complex enterprise sales cycles with multiple stakeholders, always maintaining a focus on outcomes, not transactions, • Represent Launch in the market as a thought leader, able to articulate both Manufacturing trends and the unique value Launch brings to solving them, • Consistently deliver new revenue growth while building long-term, trust-based client relationships Basic Qualifications • 8+ years of enterprise sales experience in digital, consulting, or product-led services with a strong focus on net-new business development in the Manufacturing and Logistics industry., • Proven ability to sell into the C-suite with confidence and credibility, • Experience selling digital product design, customer experience and application development services, • Experience applying generative AI and similar technologies in a human-centric, design forward manner within the Manufacturing and Logistics industry., • A consultative, solution-oriented approach rooted in curiosity, listening, and industry insight., • Comfort navigating ambiguity and shaping opportunities in partnership with clients and internal teams, • Entrepreneurial mindset-self-starter, resilient, motivated by building something lasting, • Manufacturing and Logistics expertise with understanding of sector-specific challenges, opportunities, and buyer dynamics along with the ability to translate this expertise into a meaningful Point of View for the industry. Why Launch by NTT DATA • Be part of a team that blends the creativity of a digital studio with the scale of a global technology leader, • Work on transformative projects that put humans at the center and drive measurable outcomes, • Join a culture that values action, curiosity, and collaboration over hierarchy and red tape, • Shape the future of how people and organizations connect through technology About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #USSalesJobs #LI-SGA #INDSALES LI-NorthAmerica #Launchjobs #Launchsalesops

Req ID: 328361 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Strategic Pursuit Leader to join our Client Growth team. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required to meet with clients as necessary. Overview: The Pursuit Leader is a single threaded leader responsible for managing and orchestrating end-to-end strategic pursuit cycle. They create an account engagement plan and own its execution. During early stages, they will review the client-facing point of view, and compelling value propositions and provide feedback from a deal shaping perspective. They influence, orchestrate, and facilitate internal alignment to remove blockers and achieve desired business outcomes. The Pursuit Leader will clearly understand the value drivers, value proposition, transformation angle, stakeholder map (including board relationships), competitive landscape, decision process and timeline, including clarity of the approval path. Based on this they create an actionable Pursuit Strategy / Win Strategy) that clearly articulates what we need to do to win, and continually refresh that as the pursuit progresses. They must continually develop and refine the understanding of "who amongst the client executives need to believe what, and what needs to be true for the client to do the deal with NTT DATA". They continually leverage the value proposition to align the stakeholders to the value proposition and shape/create a deal. Lastly, from a key renewals perspective, this function will create a process for high value renewals - encompassing assessment, strategy, and execution, and will work with the Industry Leaders to roll it out. Job Responsibilities Include: • Own the creation and execution of strategic pursuit engagement plans, collaborating with team members and across the company to ensure continued alignment and action., • Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges., • Manage customer relationship from origination to closure of complex, multi-tower high value proposals., • Create win strategies that address the business goals and technology needs of a customer., • Lead the solution design, construction and orchestration across NTT, partners and client organizations., • Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that the proposed solution aligns with the customer's business goals and requirements., • Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition., • Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions. Basic Qualifications: • Minimum of 12 years of experience in enterprise sales, complex deal pursuits, or consulting sales roles, preferably in the IT services industry., • Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience). Preferred Skills: • Proven record of accomplishment of managing and closing complex deal cycles that meet customer requirements and expectations., • Strong knowledge and experience in various technology domains, such as cloud, data, security, network, infrastructure, applications, etc., • Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts and solutions clearly and concisely., • Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and teams. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $168,750 - 312,500. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #INDSALES #USSalesJobs #CGO #LI-NorthAmerica

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Team: We are seeking a Sales Development Representative to join the Enterprise Sales Team. The primary function of this role will be to partner with Enterprise Sales Executives, drive and nurture prospect engagement, and assist in the sales cycle of athenahealth’s full portfolio. This role requires strategic and strong critical thinking skills in order to gain access to executives at multi-billion-dollar healthcare organizations. You will receive unique mentor experience partnering 1-to-1 with enterprise-level sale executives. Job Responsibilities 70% Outreach Responsibilities * Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person * Research and understand the complexities and trends in healthcare * Develop territory strategy to penetrate market * Help create and leverage existing marketing programs, such as events and webinars, to engage potential prospects * Develop and implement new and creative outreach strategies * Ensure quality of opportunities and leads so they become forecasted in pipeline * Share market feedback with Sales Executives * Nurture relationships with prospects to build sales pipeline 30% Sales Operations * Consistently track all outreach in Salesforce * Leverage internal and external resources to generate new leads * Attend industry events and dinner seminars Typical Qualifications * Bachelor’s degree required * 2+ years of corporate work experience; 2+ years of sales experience required * Working knowledge of Salesforce * Strong business acumen * Strong critical thinking skills * Excellent communication skills- both written and verbal * Strong presentation and professionalism (both on the phone and in person) * A team player and positive attitude * Ability to understand a full-cycle sales process * Exceptional organizational and time management skills * Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint This is a hybrid role, working a minimum of three days per week from one of our offices in Atlanta, GA, Austin, TX, or Boston, MA. Expected Compensation $48,000 - $82,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Sales Development Representatives across all sales segments within our Sales division. Looking for fast career growth in a job that inspires you? We’re hiring Sales Development Representatives in our Boston, Austin, and Atlanta offices. As an SDR at athenahealth, you’re on a clear path to a closing sale role — quickly. Most SDRs see career growth and increased earning potential in under a year. With mentorship, constant collaboration, and a recognition-driven culture, you’ll experience the incomparable benefit of a supportive workplace with continuous training and exercises like pitch competitions to hone presentation skills, you’ll be fully prepared to succeed. The Team: We have several Sales Development Representative teams across all sales segments: Independent Medical Group Sales, Community Hospital Sales, and National Health Systems. Each team is responsible for partnering with a specific segment of Sales Executives to help source new opportunities and strategically bring prospects into market. These teams are essential to helping grow the sales pipeline, as well as being the source for new Sales Executive and Account Executive talent. This team focuses on diversity and inclusion and is always working to become a more equitable organization. Job Responsibilities * Articulate athenahealth’s value to potential prospects via various outlets, including phone, online and in-person * Build effective outreach strategies by leveraging partnership with sales counterparts, marketing and other internal tools and content * Partner with Sales Executives in assessing effectiveness of outreach strategy * Establish initial relationships with prospects to qualify opportunity and initiate handoff to the Sales Executive team Typical Qualifications * Bachelor's degree or equivalent experience * 1 - 3 years of professional sales experience * 1 - 3 years of outbound cold calling and prospecting experience * Working knowledge of Salesforce * Strong business acumen * Strong critical thinking skills * Excellent communication skills- both written and verbal * Ability to build rapport with prospects by identifying pain and creating value with athenahealth’s solutions * Strong presentation and professionalism (both on the phone and in person) * A team player and positive attitude * Exceptional organizational and time management skills * Mastery of all Microsoft Office applications, including Outlook, Word, Excel and PowerPoint This is a hybrid role, working a minimum of three days per week from one of our offices in Atlanta, GA, Austin, TX, or Boston, MA. Expected Compensation $48,000 - $82,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers

Job Description Euronet facilitates the movement of payments around the world and serves as a critical link between our partners – financial institutions, retailers, service providers – and their end consumers, both locally and globally. As a Customer Success Manager, you’ll play a pivotal role at the intersection of technology, payments, and partnership growth. Following Euronet’s acquisition of CoreCard, this role offers a unique opportunity to help shape the future of card issuing and payment innovation while working with a global payments leader. You’ll partner closely with both existing and future customers, guiding them from early engagement through onboarding, implementation, launch, and long-term growth. Acting as a trusted advisor, you’ll help customers fully leverage CoreCard’s platform and Euronet’s broader ecosystem to scale their card programs successfully. This is a highly collaborative role, working cross-functionally with product, engineering, project management, compliance, legal, delivery, and business development to ensure a seamless and high-impact customer experience. The ideal candidate thrives in a fast-paced environment, brings strong organizational and communication skills, and enjoys solving complex challenges with real business impact. This is an in-ofice role based in Atlanta, GA. What You’ll Do • Lead onboarding for new customers, coordinating across internal teams to ensure a smooth and successful transition., • Manage the full customer lifecycle—from business development handoff through implementation, program launch, and ongoing growth., • Serve as the primary point of contact for customers, delivering exceptional support and timely resolution of issues., • Translate technical and operational challenges into clear, actionable insights for customers and internal stakeholders., • Analyze partner performance data to identify optimization opportunities and drive program growth., • Maintain clear, accurate documentation of processes, decisions, and deliverables., • Build, nurture, and grow long-term customer relationships rooted in trust and value., • Bachelor’s degree preferred., • Proven experience in customer success, partner management, or account management within payments or fintech., • Strong understanding of the fintech ecosystem, including issuer processing, card networks, and card program structures., • Exceptional organizational skills with the ability to manage multiple initiatives simultaneously., • Confident communicator and facilitator, comfortable leading customer meetings, presenting insights, and driving alignment., • Advanced proficiency in Microsoft Office 365 and virtual collaboration tools., • High attention to detail with a track record of managing complex deliverables., • 401(k) Plan, • Health/Dental/Vision Insurance, • Employee Stock Purchase Plan, • Company-paid Life Insurance, • Company-paid disability insurance, • Tuition Reimbursement, • Paid Time Off, • Paid Volunteer Days, • Paid Holidays, • Casual Office Attire

Job Description At The Crenshaw Agency, we are more than an insurance provider; we are a trusted partner in protection. As a full-service agency offering auto, home, life, and business insurance solutions, we have built our reputation by putting our clients first. Backed by national brand power and a strong local presence, we pride ourselves on delivering expert guidance with a personal touch. Our team is passionate, collaborative, and committed to excellence in every interaction. We are seeking a full-time Insurance Customer Service Representative to join our growing team. This role is ideal for someone highly organized, solution-oriented, and thrives on building strong customer relationships. You will be the first point of contact for clients, helping them navigate claims, make policy updates, and understand their coverage. • Hourly base salary of $16 to $20 per hour, based on experience, • Flexible schedule with evenings off, • Career growth opportunities within the agency Benefits Hourly Base Salary Based on Experience Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities • Greet all customers warmly and provide exceptional service, • Process policy changes and complete insurance documentation accurately, • Respond to claims calls and ensure prompt follow-up, • Educate customers on available products and referral opportunities, • Return calls and messages promptly and professionally, • Georgia Property & Casualty license is a bonus, • Strong multitasking and follow-through skills, • Excellent communication and interpersonal abilities, • Self-starter who thrives both independently and on a team, • Proven customer service skills and a positive attitude

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a Georgia Southern graduate and a proud dad of three girlsfive-year-old twins and a two-year-old. I also have a dog and live right here in the community we serve. When Im not in the office, youll find me outdoorsrunning, camping, hunting, or fishing. We like to keep things fun and rewarding for the team. Perks include a Snap Fitness gym membership and an open coffee tab at the shop next door. We also make promotions exciting with team luncheons, happy hours, and outings like Top Golf. Our office culture is built around teamwork, energy, and enjoying what we do. If youre looking to join a team that works hard, has fun, and supports each other, this could be the perfect fit. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tyler Hood - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Department: Customer Service FLSA Status: Hourly Nonexempt Location: Atlanta, GA | KFTY Position Level: Entry Level Reports To: Customer Service Manager Schedule: Full-time & Part-time (All Shifts) The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service. Position Summary: The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business. Direct Reports: • Represent the company in a professional manager and put the customer first at all times., • Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience., • Create memorable service experiences for guests on each visit., • Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st., • Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls., • Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles., • Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations., • Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required., • Process service and point of sale transactions including billing and payments., • File internal records related to service transactions accurately and efficiently., • Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service., • Support a culture of unity and cooperation as a team., • Type email responses to customers or send letters of confirmation for reservation requests., • Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually., • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs., • Work with agents and local approved vendors when handling customer requests., • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone., • Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift., • Minimum of (1) years FBO or other related experience within the general aviation industry., • Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation., • High school diploma or GED certificate., • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire., • Special consideration with prior experience in Total FBO software., • Desire to serve others., • Naturally outgoing with a passion for providing an outstanding customer service experience., • Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English., • Strong interpersonal aptitude and ability to work well on a team., • Consistently demonstrated organizational and time management skills., • Ability to multitask on occasion., • Tactful, courteous, and conscience of customer's needs., • Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner., • Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance., • Basic knowledge and comfort level when using computers., • Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook)., • Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions., • Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements., • This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations., • Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening., • Operation of motor vehicles., • Ability to handle moderate physical activity outside on ramp operations., • Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets., • General office and FBO building conditions., • Regularly sitting, standing, walking around inside and outside., • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge)., • Driving vehicles on active ramp. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job DescriptionBenefits: • Life insurance, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off I offer 15 days of PTO, group life coverage, health insurance for employees, and full licensing reimbursement. In the office, I focus on building a team that enjoys a true work hard/play hard environment. I value strong work ethic, confidence when talking to people, and a healthy sense of competition. Were a diverse, supportive group that aims high and celebrates big when we hit our goals. If youre driven, team-oriented, and ready to grow, youll feel right at home here. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Emily Beck - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionDescription: General Description: Quick Box Fulfillment is looking for a Client Services Administrator to help with day to day tasks within the Client Services team. The Client Services team is responsible for all communications to the Quick Box client base. As part of the team you will be responsible for communicating to C level employees both within Quick Box and our Clients. This is a Full-Time position, Monday through Friday. This is a great opportunity for someone looking to join a growing company focused on providing fast, friendly and accurate service. The diverse backgrounds of our management and ownership team will provide exposure to multiple facets of business and fulfillment/warehousing. Essential Duties & Job Functions: • Administratively support QuickBox Clients and the Client Services Team with functions related to direct to consumer and retail order fulfillment., • Daily tasks include, assisting the Client Services Managers in triaging and responding to Client inquiries, daily reporting, updating and maintaining client information and documentation, and building strong relationships both internally and with the client., • Client Communication: Responding to client inquires via phone, email, Slack, Teams and other channels. Must have excellent verbal and written skills., • Information Management: Maintaining and updating client records, managing databases and ensuring data accuracy., • Client Relationship Building: Provide excellent customer service, addressing concerns and fostering positive client relationships., • Reporting: Daily reporting and ensuring compliance, • Compliance: Collaborating with other team members and providing support to senior staff, • Problem Solving: Troubleshooting issues, researching solutions and escalating concerns when necessary, • Strong communication and interpersonal skills: Ability to effectively communicate with clients and team members, • Excellent organizational skills: Ability to manage multiple tasks, prioritize work and meet deadlines, • Proficiency in Microsoft Office Suite: Experience with Word, Excel, PowerPoint and other relevant software, • Attention to detail: Accuracy in data entry, project creation, project management and documentation, • Adaptability & Flexibility: Ability to adjust to changing priorities and work in a fast-paced environment, • Other administrative duties as required and assigned Requirements: Job Qualifications Mandatory: • High school diploma or GED, • Bilingual (English/Spanish), • Quick/Critical Thinker with the ability to think on your own, • Must be a self-starter and able to handle multiple priorities, • Strong computer and word processing skills, working with Microsoft Suite, • Strong Excel and PowerPoint skills is a must, • Works well in Team environments, • Willing to contribute ideas and feedback, • Ability to learn on the go and pickup processes while in flight, • Dependable and Punctual, • Ability to clearly communicate with all levels of employee, • Extremely Organized but able to adapt at will, • Ability to lift 50lbs Preferred Qualifications: 1. Associates, Bachelor’s Degree or equivalent work experience preferred, 2. Experience with Warehouse Management Systems preferred Work Environment: 1. This is a Atlanta based position operating out a Warehouse environment o Warehouse Environmental Conditions are as follows; ? Moderate noise level in the work environment. ? Work environment is indoors. ? Warehouse temperatures may vary depending on outside temperatures. Physical Demands: o Sight: Must be able to see well enough to read product lot numbers and expiration dates, read reports, and use a computer. o Hearing: Must be able to hear well enough to communicate in person or via technology, and to hear warning signals of forklifts and warehouse equipment. o Standing: Must be able to stand for shift duration. o Walking: Must be able to walk without assistance to perform job duties. o Mobility: Must be able to be mobile to operate warehouse machinery. o Sitting: Must be able to sit for shift duration. o Stooping, Kneeling: Must be able to stoop or kneel for short periods of time. o Lifting: Must be able to lift 30 lbs – 50 lbs. o Hand Mobility: Must be able to have mobility in hands to open and seal packaging, utilize keyboard functions, and utilize phone systems. Contingencies: Any offer of employment will be contingent upon: 1. Satisfactory results of background and reference checks., 2. Proficiency testing in Microsoft Office applications.

Job DescriptionDescription: We are looking to grow our team! RevCycle has been in business for over 30 years, and we are extremely focused on developing our employees allowing them to reach their full potential! Work remotely or from our Marshfield, WI office location. Position Summary: • Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving requests with patience, empathy, compassion, and sincerity. Handles customer inquiries through inbound and outbound calls as well as written communication. Benefits: • Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds)., • Additional options for Dental/Vision, paid short-term disability and life insurance benefits., • Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment, • 401K, • Take calls from patients, law offices, insurance companies, and other outside facilities to resolve complex billing and insurance issues, • Make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections, • Answers complex billing and insurance questions (i.e. deductibles, co-insurance, co-pays, complex denials and charge disputes, claim resubmissions, eligibility issues, and coding disputes), • Reviews financial information and recommends payment options and/or assistance programs in accordance with client guidelines, • Manages both common and challenging objections and concerns from consumers, • Discusses and helps consumer think through payment resources and makes necessary referrals to the client, • Uses required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call, • Maintains working understanding of account requirements, leveraging related documentation and resources as needed, • Independently and efficiently performs account documentation including notes and codes, making few errors, requiring minimal assistance, • Skillfully works within both internal and client systems, • Adheres to company Core Values and Strategic Anchors, • Prior work experience in a call center and healthcare customer service setting is preferred, • Familiarity with Artiva and Cerner Soarian application is preferred. EPIC is a plus., • Working knowledge of medical billing and coding is preferred, • Prior work experience in a medical office and/or general understanding of health insurance is preferred, • Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools, • Able to navigate multiple computer applications and databases, • Moderate to advanced computer keyboard typing and navigation skill, • Able to communicate on the phone and navigate multiple computer systems simultaneously, • Able to overcome patient objections and obstacles to negotiate payment successfully, • Reliable and responsible. Arrives on time and uses time productively and efficiently, • Manages self effectively in a work from home environment, remaining focused on work and delivering required outcomes, • Possesses and demonstrates professional judgement and operates with client business acumen., • Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) and maintains confidentiality of this information, • Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages, • Self-motivation and committed to career success, • High School Diploma or equivalent (i.e., GED) required Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers. Career Path Note: The Customer Service Representative is a fully trained production role in the organization. They are relied upon in all cases to meet and in most cases exceed stated KPIs, goals and objectives. Those who desire may find advancement as a team lead, or in a functional role. These opportunities have unique requirements which are detailed in the respective job descriptions. Employees are also encouraged to work with their department leadership, Human Resources and/or company leadership to discuss and work toward their career goals. Disclaimer: This job description provides a summary of essential job functions and required knowledge, skills, abilities, education, and experience. It may be modified at any time depending on the organization's needs. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is “at will.”

Job DescriptionBenefits: • Flexible schedule, • Paid time off ESSENTIAL FUNCTIONS VERBAL COMMUNICATION • Communicates effectively 1:1 and in group settings., • Clearly organizes and presents thoughts., • Easily articulates Right at Homes mission, differentiators, and services., • Conducts client and family consultations and draws out client and family needs, routines and preferences related to their loved ones needs., • Quickly adapts thinking based on the conversation's flow and direction., • Provides essential information for clients, referral sources, families, and office staff, to enhance caller experience.CALLER FOCUS, • Answers phone consistently, professionally and with a positive demeanor. Minimize transfers, holding time and background noise., • Offers solutions to the needs of the caller., • Conducts quality calls and provides follow-up as needed to family members, caregivers, referral sources, and others., • Educates clients, families, and referral sources on the importance and power of person-centered care., • Motivates inquiry callers to schedule consultation or care., • Identifies and reports opportunities to improve caller experience., • Actively listens to and communicates with potential, new, and existing clients, family members, and referral sources to ensure the highest quality of service is being provided., • Encourages the caller to speak by asking open-ended questions related to their requests/care needs., • Can read between the lines when families share details of their current care needs, living situation and family dynamics., • Deals effectively with concrete, tangible issues, as well as with abstract, conceptual matters., • Maintains calm and offers sound guidance during emergencies., • Helps callers feel confident by demonstrating credibility through care and community knowledge., • Seeks out and seizes opportunities, goes beyond the call of duty, and passionately finds ways to surpass barriers to improve the client/potential client experience., • Re-engage with families who inquired about services in the past but have not started services., • College Degree/Associate degree plus two years of business experience., • Excellent telephone skills. Office and computer skills and organizational abilities., • Excellent interpersonal relations abilities., • Have a valid drivers license and use of insured automobile.

Job DescriptionDescription: The Client Services Account Manager (CSAM) will provide strategic client oversight with a mission to drive sustained long-term growth by building meaningful client relationships. The CSAM will drive revenue expansion by identifying upsell opportunities as well as operational gaps to drive process improvement and client satisfaction. A successful CSAM understands all products and services provided by QuickBox, manages client expectations and coordinates activities both internally and externally using established processes, KPIs, and policies to ensure our services are delivered with impeccable service. Requirements: • Identify gaps in processes and determine plan for improvement., • Help build and establish processes, procedures and templates for utilization by the Client Services Team., • Host individual one-on-one meetings with each member of CS team and reporting any major concerns to Director., • Coach team members on how to handle various project scenarios; Coach team members on project excellence while using Quick-Box methodologies and maximizing project profitability, • Collaborate across functions/departments to ensure buy-in on shared goals, • Help drive team projects to ensure completion, • Take on strategic ownership and/or oversight of top tier clients by engaging with top tier accounts regularly, consultatively, and responding to specific inquiries, vetting potential trends and recognizing and proactively addressing potential issues., • Document and track internal metrics according to client SLAs to drive performance. Provide recommendations and implement improvement plans to ensure client satisfaction., • Monitoring client volumes, understanding peaks and valleys. Effectively communicate and forecast anticipated volumes to internal teams., • Advocate for clients across operational departments and make proactive recommendations to gain economic and operational efficiencies on behalf of client and Quickbox., • Understand the impact of client needs on operational departments and effect on planned labor and resources., • Provide ongoing client facing program summaries, business reviews, analysis, recommendations, PO trending etc and assist clients in realizing the value of contracted services., • Ability to recognize upsell opportunities and collaborate with internal departments as needed to drive growth, • Other job duties are required as assigned. Job Qualifications Mandatory: 1. Education: Bachelor’s degree or equivalent work experience as a Client Services Account Manager, or similar., 2. Experience: A minimum of five years’ experience in third party logistics and e-commerce fulfillment, 3. Systems: Proficiency in Microsoft Office products and CRM software such as HubSpot. Knowledge of principal functionality of Warehouse Management Software., 4. Problem Solving: Superb critical thinking and strategic problem-solving skills. Able to reach a decision, takes a thoughtful approach when considering others, 5. Quality: Strives to eliminate errors, seeks opportunities for process/service improvements., 6. Accountability: Self-starter with excellent follow through. Maintains accountability and ownership of all client related deliverables and service level requirements. Drives issues through to resolution., 7. Communication: Ability to communicate thoughts clearly, both written and oral., 8. Teaming: Ability work effectively within a cross functional team environment, contributing ideas and receiving feedback in a collaborative environment., 9. Technical Skills: Advanced computer and word processing skills, including MS Word, PowerPoint, One Note. Ability to effectively utilize Microsoft Excel to analyze data a must., 10. Organization: Ability to handle multiple high priorities simultaneously while being detail oriented, logical and methodical in approach. Extremely organized but has the ability to adapt well.

Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Business Transformation Associate Location: US-GA-Atlanta (Sandy Springs Hybrid) FLSA: Exempt Company Overview: Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Role Overview: In this role, you will apply a consultative mindset to collaborate with operational leaders and other leaders across the firm to, understand their processes, analyze information and facts about their processes, provide guidance on potential enhancements, and drive the successful adoption of changes. This is a unique opportunity to make a significant impact on both operational efficiency and organizational growth. Key Responsibilities: • Analyze current processes to identify opportunities for improvement in efficiency, quality, cost reduction, and compliance., • Engage proactively with stakeholders across all levels to understand their needs, challenges, and feedback related to process and change initiatives, • Foster a collaborative environment that encourages input, addresses concerns, and builds consensus around proposed changes, • Design, implement, and optimize process modifications, driving seamless integration with minimal disruption to ongoing operations., • Monitor, evaluate, and report on the effectiveness of process changes, making data-driven adjustments as needed., • Collaborate with cross-functional teams (e.g., production, quality, and R&D) to ensure alignment and smooth execution of process improvements., • Develop and execute change management strategies, ensuring stakeholder buy-in and minimizing resistance., • Help drive training, workshops, and support sessions to equip team members and affected parties with the skills and knowledge needed for successful change adoption., • Bachelor’s degree in Finance, Engineering, Accounting, Data and Analytics or in a related field., • Minimum of 1 years of hands-on experience in process engineering or consulting, with a demonstrated track record of successful projects., • Strong analytical problem-solving ability, with a focus on data-driven decision making, • Superior communication skills, with the ability to articulate complex ideas to diverse audiences, from team members to executive leadership, • Adept at stakeholder management and building consensus across departments, • Comfort with ambiguity and a knack for thriving in an iterative, fast-evolving environment, • Experience in the Automotive, Insurance, or Financial Services industries preferred, • Knowledge or Lean, Six Sigma, or other leading process improvement frameworks preferred, • Microsoft Office (PowerPoint, Outlook, Excel, Word) proficiency, • Must be authorized to work in the U.S, • Medical, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • 401(k) Plan with Company Match, • Company-paid Short-Term and Long-Term Disability, • Company-paid Life Insurance, • Paid Holidays and Vacation, • Employee Referral Program, • Employee Assistance Program, • Wellness Programs, • Paid Community Service Opportunities, • Tuition Reimbursement, • Ongoing Training & Personal Development, • And More! Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Our office culture is lively, collaborative, and goal-driven. We share lunch together every Thursday, whether dining out or bringing food in, to connect and recharge. We take pride in hitting big milestonesHonor Club and Ambassador Club every year since opening. Born and raised in Cobb County, I attended Harrison High School before earning my bachelors in business and finance from Kennesaw State University. Outside of work, I love attending Braves games, trying new restaurants, and spending time on the water. I also stay involved in the community, sponsoring my nephews high school football team and participating in a local BMI group that gives back. If youre looking for a supportive, high-energy team with a strong track record of success, wed love to have you join us! ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tyler Cheshire - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description About ChildPlus ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software's goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support. A little about the role... The Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer's issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket. What you'll do: • Responsible for delivering service and support to clients via telephone, e-mail, chat, and appointments, • Communicate professionally and effectively in client interactions, • Provide technical assistance and guidance in all aspects of the software, • Ask probing questions to obtain an accurate understanding of client's needs, • Research and provide possible solutions by using analytical, problem-solving, and organizational skills, • Troubleshoot and escalate all potential issues appropriately, • Accurately document all internal and external communications in a timely manner, • Review open cases daily and complete follow-up weekly, • Conduct peer reviews and peer audits as needed, • Provide backup reception duties for phone, email, appointments, and chats as needed, • Follow all departmental processes and procedures, • At least 1 year of customer service experience, • Strong interpersonal, relationship building and active listening skills, • Ability to multi-task, set priorities, and manage time effectively while providing outstanding customer service, • Flexible, detail-oriented, self-starter that is a highly motivated quick learner, • Must possess exceptional communication, analytical, problem-solving, and organizational skills, • Ability to handle complex/stressful situations with a high level of professionalism, • Strong team orientation with a focus on collaboration, • Bachelor's Degree preferred OR equivalent work experience, • Experience using HubSpot, Slack, SharePoint, and DevOps, • Excellent verbal and written communication skills in both English and Spanish, • Familiarity with client ticketing systems, VOIP, appointment, video, and chat software, • Experience with SQL, DevExpress, collaboration software, data visualization, messaging, API, and integration tools, • Technical writing experience, • Knowledge of Head Start/Early Head Start, • Excellent comprehensive benefits packages including: medical, dental, & vision plans, • HSA option with employer contributions, • Vacation time, holidays, sick days, volunteer & personal days, • 401K Plan with employer match and immediate vesting, • Employee Stock Purchase Plan, • Employee Discount Program, • Medical, Dependent Care, and Transportation FSA Plans, • Company paid Short and Long-Term disability and Life Insurance, • Tuition Reimbursement and continued Professional Development, • Fast paced, high energy workplace environment in prime downtown location This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office at least 3 days a week.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Steve Paige - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionDescriptionThe Customer Service Representative provides effective customer service for all internal and external customers. Key Responsibilities • Responsible for communicating with customers via phone, email, fax, etc., • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request, • Processes customer orders, changes, and returns, • Resolves customer complaints by investigating problems, developing solutions, and making recommendations, • Works closely with the Operations Supervisor as directed, • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times, • Provides timely feedback regarding service failures or customer concerns, • Works closely with Sales Representatives on quotes, status of orders etc., • Promotes a safe workplace, • Performs other duties as directed Skills, Knowledge & Expertise • Strong communication and interpersonal skills, • Outstanding customer service skills, • Excellent time management ability, • Ability to handle adversity and conflict with successful outcomes, • Outstanding attention to detail and accuracy, • Possesses strong commitment to team environment while working well with others, • Works systematically and logically to resolve problems, • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services, • Knowledge of technical details of the company product, • Proficient in computer data entry, • Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software, • 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits • Medical, Dental, and FSA are available 30 days following your start date, • 401k with company match is available after 90 days of employment, • Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you, • 2 weeks of vacation after 6 months of employment, • 10 paid holidays - including your birthday!

Job DescriptionJob Summary: The Manager of Group Customer Care oversees all aspects of group voluntary benefits insurance administration: new group onboarding, electronic data interchange (EDI), account management, claims customer service, billing, payment processing, coverage termination, and other administrative processes. This role ensures efficient administration of various group voluntary insurance products, leading a team dedicated to delivering exceptional service to internal stakeholders and external customers. This role is responsible for the day-to-day operations within the group division, supporting customers through all phases of operations from implementation and file transfer setup to billing, payment processing, and ongoing account management. The Manager’s key objective is to ensure the team provides comprehensive assistance and exceptional customer service that aligns with the company’s service standards and objectives. Beyond operational oversight, the Manager of Group Customer Care must uphold Atlantic American Corporation’s Mission, Vision, and Values by fostering internal partnerships and demonstrating customer service excellence. Strong communication skills, both verbal and written, are essential, along with expertise in technology tools, analytics, and problem-solving. A thorough understanding of group health and life insurance products, compliance requirements, and industry principles is critical to driving efficiency and service excellence. Key Responsibilities: • Operational Oversight: Manage day-to-day operations of group policy administration, billing, customer service, account management and claims inquiries to ensure adherence to company policies, regulatory requirements, and service level agreements. Ensure timely and successful service delivery to internal and external customers., • Team Leadership: Lead and mentor team members. Foster a culture of collaboration, continuous improvement, and customer-centricity. Develop long-lasting, trusted-advisor relationships with plan administrators and key customer stakeholders., • Training and Development: Develop training programs and resources for new hires as well as ongoing skills enhancement for current team members. Ensure the team is equipped with necessary technical knowledge and customer service skills to exceed customer expectations., • Process Improvement: Identify opportunities to streamline operations, enhance efficiency, and improve quality through process redesign, automation, and implementation of best practices., • Financial Management: Oversee financial transactions related to premiums, claims payments, and reimbursements. Ensure accuracy, compliance, and efficient funds management., • Customer and Agent Support: Collaborate closely with customer service teams to resolve escalated issues, provide guidance on complex cases, and ensure timely resolution of customer and broker inquiries. Deliver strong and strategic relationship management, communication, and reporting. Identify and remediate issues., • Policy Support: Work closely with underwriting teams to review and assess policy applications, endorsements, and renewals. Ensure accuracy and compliance with underwriting guidelines., • Risk Management: Monitor and assess operational risks, develop mitigation strategies, and implement controls to safeguard company assets and maintain regulatory compliance. Qualifications: • Minimum two to four years of experience in Group Insurance operations, • Three or more years of experience leading insurance operations with a focus on group life and health products, • Bachelor’s degree in Business Administration, Insurance, Finance, or related field (Master’s degree preferred), • Strong understanding of the life and health insurance industry, insurance policies, claims processing, underwriting, risk management principles, privacy, and regulatory compliance, • Experience in leading cross-functional teams and managing operations to drive efficiency and exceptional customer service in a complex operational environment, • Demonstrated expertise training, developing, coaching, and mentoring a diverse team, • Experience in process improvement and workflow optimization using process-improvement methodologies such as Six Sigma or Lean is preferred Skills: • Analytical Skills: Strong analytical skills with the ability to interpret data, identify trends, make data-driven decisions, analyze performance metrics, and implement strategies for improvement, • Attention to Detail: Exceptional attention to detail to ensure accuracy in processing and documentation, • Communication: Excellent verbal and written communication skills, ability to interact effectively with internal and external stakeholders, strong negotiation and conflict resolution skills, • Process improvement: Demonstrated experience improving processes and driving efficiency, • Time Management: Ability to handle multiple tasks efficiently, prioritize work, and manage time, people, and projects efficiently in a high-volume environment, • Leadership and Organizational Skills: Proven ability to effectively influence others and resolve client and technical issues, • Technical Skills: Proficiency with Microsoft Office Suite particularly Excel (VLOOKUP & Pivot Tables), Word, PowerPoint, Outlook, and Teams, • Integrity: Strong commitment to ethical standards in healthcare billing and fraud prevention, • Adaptability: Flexibility to adapt to changing industry trends, company policies, and stakeholder needs, • Collaboration: Ability to work collaboratively with internal and external stakeholders, • Customer Service: Superior customer service skills and commitment to excellence Work Environment / Physical Requirements: The work environment is a standard office setting with typical office equipment. This role involves professional collaboration with colleagues and clients. Responsibilities may involve extended periods of sitting, occasional walking between departments or meeting rooms, and periodic standing, reaching, stooping, and lifting office items weighing up to 25 pounds.

Job Description COMPANY OVERVIEW At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain. We believe our employees make us different. Our goal is to attract; retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals. POSITION OVERVIEW & PURPOSE This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. ESSENTIAL FUNCTIONS & BASIC DUTIES * Develop and maintain customer relationships in a professional manner * Process hold/release of inventory * Review receipts/outbounds for accuracy * Invoice and verify accounts accurately and in a timely manner * Generate customer reports per customer request as needed * Verify inventory and notify customers of potential shortages * Ensuring electronic transactions are not failing * Coordinate with Operations on special customer requests, expediting when necessary. * Serve as first point of contact to resolve customer issues. * Maintain and file documentation in an organized and comprehensive way. * Perform other duties and special projects as needed. QUALIFICATIONS: * High school diploma or GED required * Excellent verbal and written communication skills. * Excellent organizational skills, including ability to multi-task and prioritize workload. * Proficient computer skills, including Microsoft Office Suite. * Strong sense of urgency and ability to meet deadlines. * High level of attention to detail. * Willingness to carry out procedures as directed. * Understand and follow verbal instruction, written instruction, and company policies * Comfortable working independently or as a team. Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Responsibilities Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives. • Support and assist in the preparation and design of all food orders., • Maintain the highest standards of brand, local health, safety, and food preparation hygiene, • Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand, • Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the, • Foster an environment of customer service in which all team members put the guest first in every, • Execute established food standards for overall guest satisfaction that meet or exceed brand, • Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to, • Support staff development and advancement along well-defined career, • Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee, • Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • Minimum 5-7 years of experience in the hospitality industry inclusive of restaurant culinary, • Ability to learn and bring "out of the box" ideas to their team., • Genuine enthusiasm and aptitude for food., • Excellent verbal and written communication skills., • High level of business acumen and common sense., • Demonstrates strong problem solving skills through ability to diagnose and implement solutions., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization., • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The primary focus of a Sr. Client Service Specialist is to provide excellent follow-through and operational support to the Wealth Management team in servicing and delivering on the needs of high net worth clients. As a Sr. Client Service Specialist, you will have a direct impact on the client experience and are vital to the success of the organization. You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills. Responsibilities: • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes, • Ensuring all paperwork and procedures for client requests are completed and adhere to compliance requirements, • Coordinating with internal operation departments to ensure client requests are fulfilled., • Managing client deposits, • Maintaining data integrity across all systems and updating as necessary, • Researching client issues in cooperation with back office operation partners, • Some duties can include if appropriate - onboarding new clients, processing transfer paperwork, setting up new accounts while coordinating with the wealth management team, custodians and Envestnet, • Guiding and training peers on new tasks Education: · High School diploma with a Bachelor's degree highly preferred Experience: · Five plus years of job related experience required · Financial services industry required · Prior experience working in an office environment with a customer service focus helpful Certifications: · Notary designation a plus Job Skills: · Ability to prioritize in a fast-paced environment while maintain client focus and demonstrating attention to detail · Enjoy collaborating and building positive relationships internally with co-workers and externally with clients and business vendors · Excellent verbal and written communications skills a must · Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus. · Strong desire for continuous self-learning and professional growth Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Pay Range $60,775—$71,500 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays with a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (6 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email . Accommodations are made on a case-by-case basis. This email is for accommodation requests only. We are unable to respond to general inquiries sent to this email address. Applicants have rights under federal employment laws: • Family and Medical Leave Act (FMLA), • Employee Polygraph Protection Act (EPPA), • E-Verify, • Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job DescriptionBenefits: • Life insurance, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off I offer 15 days of PTO, group life coverage, health insurance for employees, and full licensing reimbursement. In the office, I focus on building a team that enjoys a true work hard/play hard environment. I value strong work ethic, confidence when talking to people, and a healthy sense of competition. Were a diverse, supportive group that aims high and celebrates big when we hit our goals. If youre driven, team-oriented, and ready to grow, youll feel right at home here. Location Address: Chamblee, GA 30341 At Emily Beck - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives.Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses.

Job DescriptionJob Summary Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding. Key Responsibilities • Manage client communication via email, phone, and scheduling software, • Create and maintain efficient daily schedules for pet sitters, • Support sitters and assist with coverage when needed, • Coordinate onboarding and training of new pet sitters, • Maintain accurate client and sitter records, • Support general office operationsRequired Qualifications, • 3+ years administrative or office management experience, • Experience scheduling staff in a service-based business, • Proficient in Excel, Word, and Gmail, • Comfortable learning and using scheduling software, • Strong written and verbal communication skills, • Lives within Buckhead, Brookhaven, or Sandy Springs area, • Able to work in-office during business hoursPreferred Qualifications, • Pet industry or service-industry experience, • Experience onboarding or training new hires, • Familiarity with Atlanta neighborhoods, • Social media and AI/ChatGPT experienceCompensation & Benefits, • $18–$20 per hour (based on experience), • Paid vacation, • Discounted pet sitting services bpwXSuRlPA

Job DescriptionSalary: Geekplus is a global leader in mobile robotics technologies, providing innovative solutions for order fulfilment. With over 1,000 industry leaders using our systems, we deliver flexible, reliable, and efficient automation for warehouses and supply chains. Founded in 2015, Geekplus has more than 1,500 employees and offices worldwide, including in the US, Germany, the UK, Japan, South Korea, Mainland China, Hong Kong SAR, and Singapore. We are looking for a Sales Operations Specialist to join our team. Are you someone who is driven by curiosity and craves a good challenge? Join us now and be part of this exciting adventure! Responsibilities • Contract Management: Follow up on internal processes, track contract statuses, and provide updates. Collaborate with internal stakeholders to gather necessary information as required, • Data Management & Reporting: Maintain and manage sales data, ensuring accuracy and completeness. Generate and analyze sales reports to provide insights for strategic initiatives, • Sales Support & Training: Offer support to the sales team with tools, data, and processes. Conduct training sessions for new sales hires and provide ongoing training for existing team members. Serve as a point of contact for inquiries and issues from the sales team, • Bidding Support: Maintain and update a database of bid documents, templates, and resources. Track and record bid outcomes and feedback to support continuous improvement. Ensure that all bid-related information is securely stored and easily accessible, • Cross-Functional Collaboration: Facilitate effective communication between the sales team and other departments to ensure alignment and operational efficiency, • Ad-hoc Tasks: Perform additional tasks assigned by leadership, such as tracking sales programs and conducting system data cleanup Requirements • Bachelors degree in Business Administration, Data Analysis, Marketing, or a related field, • 2 years of experience in a sales support or administrative role, with a background in data analysis and reporting., • Proficiency in CRM systems (e.g., Salesforce) and the Microsoft Office Suite, particularly Excel, • Strong organizational and time management skills, along with excellent communication and interpersonal abilities, • Attention to detail and accuracy in all tasks, • Bilingual in Chinese and English required If your qualifications, experience, and aspirations match our requirements, please send your resume along with your current and expected salary to us. All information and materials submitted to Geekplus will remain strictly confidential and will be treated for recruitment purposes only. Only shortlisted candidates will be notified.

Job Description PYA is seeking a Client Delivery Coordinator to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. The ideal candidate will support PYA’s Consulting Department. RESPONSIBILITIES • Own and streamline administrative and production process for consulting deliverables, ensuring efficiency and quality, • Manage and optimize new project set-up and other firm processes in Salesforce driving adoption and best practices, • Coordinate and oversee client workflow, ensuring seamless production, review, and delivery of reports, • Design and implement tools, templates, and processes that improve project planning and execution, • Communicate solutions, ensuring a high level of client satisfaction, • Lead Salesforce initiatives, integrating systems and reporting to enhance consulting and firm-wide operations, • Gather, synthesize, and present market and industry insights to inform client strategies and special projects, • Champion compliance in firm policies (e.g., record retention and destruction processes), • Drive special projects and ad hoc initiatives with autonomy and accountability QUALIFICATIONS • 3+ years of administrative, paralegal, paraprofessional, or client support experience with a firm or corporation preferred, • Demonstrated ability to lead cross-functional processes and drive results independently, • Proficiency in Microsoft Office Suite required, with emphasis in Word and Excel; Salesforce experience preferred, • Detail-oriented work ethic with a demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks, • Polished professionalism, • Exceptional communication skills with the ability to influence stakeholders at all levels – both internally and externally ABOUT PYA PYA, a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way. Why Join PYA? • Be part of a dynamic and collaborative team that values innovation and excellence, • Work with industry leaders who are committed to professional growth and client success, • Competitive compensation, comprehensive benefits, and opportunities for career advancement

Job Description Energy Advisor Job Posting Hybrid - Atlanta, Georgia Metro Area About the Company: Maryland Energy Advisors (MDEA) is a rapidly growing energy management company that serves some of the area’s largest businesses, including real estate owners, restaurants, and manufacturers. We provide consulting services for utilities across the United States, and we are looking for a customer-centric individual to join our team as an Energy Advisor for Georgia Power’s Commercial Energy Efficiency Program, providing direct customer outreach. Georgia Power’s Commercial Energy Efficiency Program helps businesses save money and energy by offering rebates and support for upgrading to more efficient equipment, including lighting, HVAC, and more. It’s a great way for medium-to-large businesses to cut costs and be more sustainable. The program covers a wide range of energy-saving improvements and offers both prescriptive and custom incentives, depending on the project. Businesses can get help identifying opportunities, navigating the application process, and maximizing their savings. About the Position: The Energy Advisor will be responsible for sourcing energy efficiency opportunities through an outbound sales approach to include calls, emails, and in-person outreach efforts. This role is perfect for a Rockstar that wants to hunt, “own the role” and thrives in a competitive environment. You will be responsible for qualifying opportunities, marketing to potential clients both virtually and in-person and building relationships with stakeholders and across business sectors. You will participate in foundational conversations, helping to promote Georgia Power’s Commercial Energy Efficiency Program, while actively working to expand awareness and adoption of the program. PRIMARY RESPONSIBILITIES • Source energy efficiency opportunities through a multifaceted approach to include outbound sales calls, emails, presentations, and in-person outreach efforts., • Schedule and regularly attend virtual and in-person meetings with prospective customers and stakeholder organizations., • Act as the customer’s advocate to ensure the customer obtains accurate knowledge of energy efficiency rebate programs in the marketplace., • Increase customer awareness of bottom-line benefits resulting from energy conservation solutions., • Cultivate and develop new business through relationships with professional organizations and trade allies., • Apply knowledge of additional state and federal funding programs to drive deeper energy savings., • Maintain and update information in our lead management system., • Attend and participate in networking events, conferences, and speaking engagements, including occasional evenings, overnights, or weekends., • Support traditional and digital marketing campaigns and initiatives., • Provide support to the Outreach Manager as needed., • Participate in MDEA activities, including team meetings, attending required trainings, and supporting business development initiatives., • Assist with other projects and adapt to changing program priorities. QUALIFICATIONS • Bachelor’s degree from an accredited University or equivalent., • 1-3 years of sales or outreach experience with a strong customer-centric mindset., • Excellent presentation skills including good listening, probing, and qualifications abilities., • Sound business ethics, including the protection of proprietary and confidential information., • Strong interpersonal skills and client service orientation. Ability to connect quickly with others and establish rapport., • Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)., • Ability to work well in a fast-paced and dynamic work environment., • Ability and openness to travel within the Georgia Power service territory; must have a current, valid driver’s license, clean driving record, and proof of motor vehicle insurance, and reliable transportation. PREFERRED QUALIFICATIONS • Experience working on successful energy efficiency programs, especially in Georgia., • Expertise in energy efficiency technologies and products (especially commercial energy-efficient measures), energy issues in existing commercial and industrial buildings, and US policies for energy efficiency., • Bilingual in Spanish, highly desired, • Certified Energy Manager, LEED, other industry certifications are a plus, • Experience within the agricultural sector is a plus WORK ENVIRONMENT • This is a hybrid role with “office” work to be primarily conducted from home and regular travel within the Georgia Power Service Territory for client or stakeholder meetings and events., • Friendly, fun, cooperative, and very fast-paced. Staff members need to be able to work independently and adapt to changing priorities. BENEFITS: MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Regular team meetings and in-person gatherings Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job DescriptionSalary: Position:Mobility Management Specialist (MMS) Organization:Telecom Management Solutions Organization Classification:Exempt Reports to:Director of Telecom Management Services JOB DESCRIPTION The MMS is a client-facing position focused on cost reduction, visibility and on-going management of named-clients mobility accounts and services. This includes mobility plan management, invoice optimization, mobility traffic management (MTM), mobile device management (MDM), device lifecycle management, new opportunity strategies, presentation of findings, contract/vendor management, reporting and analytics. The MMS will be providing their clients with scheduled, recurring Mobility Management Dashboards, typically via web-meetings. The MMS is chartered with recommending and delivering cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction. Essential Functions and Qualifications: * Forensic analysis of wireless invoices, inventory and expenses targeted to each clients specific needs * Consultative and proactive approach to clients mobility management program * Account Management in serving as an extension of clients team * Up to date knowledge of all plans, features, pricing, and on-going promotions for each wireless carrier * Microsoft Office competency; especially moderate level Excel knowledge and experience (i.e. pivot tables, vlookups) * Managing large volumes of data in excel and databases * Navigating wireless carrier portals Preferred Competencies: * General knowledge of business finance cost allocation, AP and GL Process * Expert level Excel knowledge including the use of advanced functions and pivot tables * Reviewing, understanding, and managing carrier contracts * Knowledge of Telecom Expense Management and/or Mobility Management * Ability to engage and guide a client in discussion of their mobility management ecosystem * C-Level presentation and interaction skills Major Duties and Responsibilities: * Analysis of invoice and summary of recommendations sent to client * Ownership of clients mobility landscape including vendors, hardware, roadmap and mobile security * Facilitate client call setup or internal meetings to discuss client opportunities * Manage internal client online portal login credentials, contracts loaded, standard plans & upcoming renewals * Work closely, in a dotted-line relationship with the Business Intelligence organization responsible for the Mobility Management Dashboard Program * Work closely with parallel organizations in BI, TMS, HelpDesk, Mobility Solutions and Client Account Management to facilitate client-facing support and knowledge transfer. Ensure all peers are current on mutual clients. Skills and Abilities * Ability to escalate effectively and manage vendors (both partners and non-partner vendors) * Ability to communicate effectively (verbal, written, email) with customers, peers, direct and Sr. Management * Ability to diagnose, articulate, and provide solutions for clients issues * Ability to scan and decipher large data sets quickly and efficiently * Ability to leverage automation for efficiency and added customer benefit * Ability to confidently make recommendations, implement and deliver client results Supervisory Responsibility: While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and Sr. Management organizations and will need to take various leadership roles, internally and externally. Work Environment: This position operates in a professional office environment with some remote flexibility. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m. Travel:Though very unlikely, some travel may be required to perform the critical functions of the job. Required Education and Experience: College degree or related work experience Work Authorization/Security Clearance (if applicable):Job contingent upon a background check EEO Statement: It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. Vatics policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice. Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionDescription: The FTS Client Solution Manager is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service to clientele is absolutely required. • Competitive base salary + uncapped commission structure with no draw, • Great healthcare, dental, and vision plans with significant employer contribution, • 401k with match Individual Contributor Duties Acquire new and successfully manage FTS clients through all stages of sales lifecycle, including: • Cultivate and foster new & existing client relationships through heavy cold calls, client meetings (in-person & video) and emails., • Provide clients with consultative advice and approach to identifying the proper talent required to help fill open requirements, meet certain project initiatives, and move their business forward., • Build out a robust regional book of business, in tandem with optimizing existing FTS client productivity and spend., • Cradle-to-grave project management for all open job requisitions., • Collaborate with the recruiting team in order to successfully manage customer delivery in the form of top-candidate hires and a 10/10 client experience., • Proactively cross sell other FTS service lines., • Research target list companies and leverage findings to drive new business development efforts., • Responsible for continuous client pipelining and client optimization initiatives., • Attend relevant networking events and opportunities., • Each employee plays a major part in maintaining the FTS brand, reputation, and culture, both internally and externally., • Bachelor’s degree from four-year college or equivalent combination of education and experience - Concentration in business or related field preferred, • Target driven & motivated, • Self-starter, • Competitive, • Proven sales record, • Growth mindset, • Exceptional written & oral communication, • Balanced energy & work ethic, • High regard for ethical behavior Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Knowledge of Microsoft Office Suite. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. FTS, Inc. is an Equal Opportunity EmployerAs an Equal Opportunity Employer, employees and applicants are protected from unlawful discrimination and covered by Federal laws designed to safeguard them from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability (mental and physical), conditions related to pregnancy and childbirth, genetic information (individual or family medical history), political affiliation, or other non-merit-based factors, and from actions taken in retaliation or reprisal for protected EEO activity.

Job DescriptionDescription: Location: Atlanta, GA (Hybrid) Type: Full-Time, Individual Contributor Who We Are Cognosos leads the market in delivering real-time asset location and tracking intelligence solutions. Our lightweight, flexible, and scalable platform deploys quickly indoors and outdoors, delivering an unparalleled combination of price and performance across various industries, including automotive, logistics, and healthcare. Join our dynamic team as we accelerate our momentum in our current markets and prepare to launch into our next ones. We were recently named as one of Atlanta’s Top Places to Work by the Atlanta Business Journal. Learn more about Cognosos's mission to equip enterprises with instant asset intelligence that unlocks operational potential and optimizes performance at . Requirements: The Opportunity Cognosos is looking for an Enterprise Strategic Account Manager - a seasoned professional who thrives on the complexity, scale, and prestige of managing large global automotive, supply chain, and manufacturing accounts. The ideal candidate is a high-level Individual Contributor who wants to own the entire lifecycle of a key account. You will be the face of our company to executive leadership while simultaneously acting as the internal and external project manager ensuring tactical milestone delivery. What Success Looks Like • Full Account Ownership: You are the owner of key relationships within your accounts, from executive to front line. You know their stakeholders, their internal politics, and their business cycles better than anyone else., • Tactical Excellence: You don't just oversee the deployment; you ensure the trains run on time. You’ll bridge the gap between account day-to-day needs and our internal product/operations teams., • Revenue Expansion and Growth: You act with curiosity. By understanding each account’s long-term goals, you identify upsell and expansion opportunities (SDR mindset) and work with internal teams to bring them to the finish line., • Retention at All Costs: You are responsible for ensuring we are indispensable. You defend the renewal by delivering ongoing, measurable ROI.What You’ll Do, • Navigate and influence executive relationships within automotive, supply chain, and manufacturing accounts to align our solutions with their business outcomes., • Manage the execution of existing Statements of Work and Project Plans, ensuring every deliverable is met with precision., • Act as the primary advocate for your accounts internally, while balancing the commercial realities of our partnership., • Proactively identify "white space" within the account ecosystems for potential growth and expansion. Your consultative selling experience will identify business challenges and create solutions for your customers., • Maintain a rigorous cadence of Business Reviews (QBRs) that focus on outcomes, not just activities., • Understand the competitive landscape, industry trends, and customer needs so you can effectively position the Cognosos portfolio., • Travel as necessary to deliver customer outcomes (10-25%)Who You Are, • The Veteran: You have 10+ years of experience in Strategic Account Management or Customer Success, specifically managing automotive, manufacturing, or similar Fortune 100 global accounts., • Technical Acumen: You are willing to develop a deep, working understanding of how the underlying IoT technology functions—from firmware and hardware to network and software—in order to diagnose issues quickly and guide customers toward successful outcomes, • The "Player-Coach" Mentality: You are comfortable both presenting to a C-Suite audience and then getting hands on, digging into project task lists., • Project Obsessed: You have a disciplined approach to project management. You don’t let details slip through the cracks. You are willing to organize both internal and external resources towards an outcome., • Intellectually Curious: You are a natural investigator. You ask the "second and third" questions to find the root of a customer’s challenge. You proactively seek insights from both your accounts and industry events., • Resilient: You understand that large accounts have friction. You are a problem-solver who stays calm under pressure and moves toward a "Yes.", • Autonomous Operator: You have excellent time management skills, and work with high levels of autonomy and self-direction.Why This Role? This is a rare opportunity to own cornerstone accounts for our business. You will have the autonomy of an entrepreneur with the backing of a world-class team. If you pride yourself on being the "go-to" person for the world's most demanding customers, we want to talk to you. Benefits and Perks: • Competitive salaries, • Unlimited vacation so you can rest and recharge, • Full benefits program (Health, Dental, Vision, 401(k) match, life and disability insurance), • Parental Leave, • Paid parking at our Atlanta office, • Opportunity for equity participation

Job DescriptionWho We Are: FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market. At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom. Are you ready to make your mark?Duties and Responsibilities • Track all freight in transit to ensure on-time delivery in your territory, • Input tracking updates into the Transportation Management System from pickup to successful delivery, • Independently coordinate available carriers with customer freight, • Develop and maintain strong relationships with carriers while expanding your carrier base through sourcing, • Negotiate and quote rates with carriers in a cost-effective manner that benefits all parties, • Keep up to date in seasonal market trends, • Utilize software tools to negotiate and log market rates, • Communicate with carriers and internal departments, with a sense of urgency, coordinate pickup times, deliveries, updates, and resolve any issues, • Create carrier leads through both warm and cold callsExperience and Qualifications, • High School Diploma Required, • Bachelor's degree or equivalent experience highly preferred, • Minimum 1-year sales experience preferred, • Experience conducting business over the phone highly preferredKnowledge and Skills, • Superb verbal and written communication, strong phone presence, • Proven ability to work independently and be a team player in a fast-paced environment, • Possess the "Hungry" and "Hunter" mentality, • Ability to problem-solve and handle high-stress environment while hitting KPI’s, • Strong people skills including ability to build relationships with carriers, • Determination and tenaciousness with strong work ethic, self-motivation, and sales driveBenefits and Perks, • Paid Industry Training followed by immediate commission earning opportunity, • Comprehensive Benefits Packet (Medical, Vision, Dental), • Company Provided Life Insurance + Optional Additional Policy, • 401(k) with Company Match or Gradifi Student Loan Repayment Assistance, • Employee Assistance Program (EAP), • Health and Wellness Program, • Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary, • Free Onsite Parking

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Steve Paige - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Our office culture is lively, collaborative, and goal-driven. We share lunch together every Thursday, whether dining out or bringing food in, to connect and recharge. We take pride in hitting big milestonesHonor Club and Ambassador Club every year since opening. Born and raised in Cobb County, I attended Harrison High School before earning my bachelors in business and finance from Kennesaw State University. Outside of work, I love attending Braves games, trying new restaurants, and spending time on the water. I also stay involved in the community, sponsoring my nephews high school football team and participating in a local BMI group that gives back. If youre looking for a supportive, high-energy team with a strong track record of success, wed love to have you join us! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Tyler Cheshire - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description Who We Are: Brightwell is a fintech company providing end-to-end payment solutions for global workers and cruise line partners such as Carnival, Norwegian, and Princess. Our suite of products reduces costs, improves security, and helps crew members move money to family, friends, or bank accounts anywhere in the world. With more than 200k users, our mission is to give people financial control through secure, flexible, and innovative solutions. Who We’re Looking For: We’re searching for a Client Services Specialist to join our crew. As our ideal Client Services Specialist, you will act as the primary contact for our established clients, serving as their go-to person. You’ll lead regular meetings with your clients and work to resolve their concerns, being able to quickly determine what needs to be escalated and what you can handle. These are high-touch relationships to provide exceptional working relationships with our clients. We are a growing and energetic team building toward best-in-class, human-centered service and looking for a like-minded individual to join us. (This is NOT a sales/business development role.) This is a HYBRID role. Work will be split between home and office, based in Atlanta, GA. What You’ll Do · Handle the resolution of client needs via email or phone communication. · Serve as an escalation point and liaison between Brightwell account holders and · Account Manager for product, production, and other miscellaneous issues. · Develop positive client relationships and strong relationships within the integrated team. · Participate in status meetings with clients and stakeholders to discuss ongoing enhancements or issues. · Learn and optimize the client payroll operations process to support the payroll of our client’s employees. · Analyze outstanding issues and/or trends to troubleshoot problems and avoid recurrence. · Communicate new product features and initiatives to the client. · Acknowledge each client’s business plans and goals related to product directions and service requirements when troubleshooting or problem solving. · Critically analyze the development of new work in order to prepare for clients’ feedback or technical roadblocks. · Take on other duties, as assigned. Requirements As an Account Specialist, you have · 2+ year of client account management or client facing experience. · 2+ year of experience supporting user-facing software. · Experience in Microsoft Office (including PowerPoint, Outlook, and Excel) · Excellent analytical and problem-solving skills. · Excellent written and oral communication abilities. · High level of attention to detail. · Outstanding customer service skills. We’ll give you extra credit for · Visa and/or MasterCard regulation knowledge · Banking or financial services experience · Knowledge of international wire transfers · Debit, credit, or prepaid card experience Benefits What We’re Offering in Return · Freedom: We trust you to do your thing and do it well. · Professional Development: We work with you to grow your skills and push you forward. · Travel: You will get the unique opportunity to travel on ship to meet with crew members around the world. · Entrepreneurship: We embrace new ideas and people who have the drive to see them through. If you are a doer, look no further · Benefits: Medical, dental, vision, disability insurance, 401k, flexible spending accounts, parental leave, paid vacation, and more. · Random: Snacks, Ping-Pong table, company events (happy hours, lunches with our leadership teams, outings to sports events, etc.). Brightwell is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture.

Job DescriptionFinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most As a Customer Success Manager II, you will fill the critical role of serving as the face of FinQuery with respect to your assigned customers, ensuring the highest level of customer satisfaction in the industry by proactively building trusting relationships with, and understanding the needs and pain points of, each of your customers. You will be responsible for maximizing customer satisfaction rates, driving expansion by identifying customers’ needs for additional products and services, and managing renewals. In this role you will promote adoption, engagement and advocacy, enhancing FinQuery’s reputation and brand recognition. By proactively understanding and educating the product team about your customers’ needs, you will meaningfully contribute to the development of FinQuery’s product roadmap. The Customer Success Manager II has excellent verbal and written communication skills with the ability to lead meetings and host webinars. Reports to Customer Success Leader and/or Team LeadHow You Will Make an Impact • Client Onboarding: Work with sales and implementation teams to ensure a smooth transition from the presale state to the post-sale customer success stage. Expectations include, but are not limited to, joining kick-off calls, keeping up to date with the progress of the implementation, and scheduling a graduation call, • Relationship Management: Develop and maintain customer relationships, acting as the primary point of contact throughout the customer lifecycle, • Proactive Communication and Documentation: Conduct regular proactive calls and account review meetings; utilizing CRM to maintain an accurate record of discussion and action items, • Customer Retention: Monitor health metrics such as NPS and churn scores, and take corrective action and loop in leadership, when necessary, to mitigate churn risk, • Revenue Growth: Identify upsell and cross sell opportunities to increase customer usage and product adoption, ensuring positive net revenue retention (NRR), • Contract Negotiation and Renewals: Own customer renewal cycles end to end, working directly with internal stakeholders as needed, to ensure customer satisfaction during the renewal process while adhering to contractual and department requirements for initiating renewal discussions and ensuring all departmental guidelines for providing pricing and any other requirements are followed, • Customer Outcomes: Work with the customer, in partnership with management, to build Customer Success Plans, establishing critical goals, desired business outcomes, or other key performance indicators and aid the customer in achieving long and short-term goals, • De-escalation: Manage customer complaints, and utilize internal resources where appropriate, to resolve issues with a sense of urgency and in a timely manner, • Customer Feedback: Represent the voice of the customer to inform product roadmaps by collecting, analyzing, and disseminating customer feedback and product requirements to system improvements, • Data Analysis: Utilize customer data and metrics to make informed decisions and provide actionable insights back to the customer, • Advocate Identification: Identify opportunities for customers to become advocates, such as testimonials and case studies, • Conduct all business in accordance with FinQuery policies and procedures, • All other duties as assigned.The Expertise You'll Bring, • 3-4 years customer success or account management experience in SaaS or software company, • Experience in creating success plans and utilizing data to identify the health of a customer, • 4-year degree or equivalent experience, • Good communication skills, both written and verbal, • Must have strong organizational skills and be detail oriented, • Demonstrated ability to build and maintain relationships with customers, • Strong analytical and goal oriented mindset, • Emerging ability to recognize upsell and expansion opportunities when speaking to customers, • Exposure to contract negotiations and renewal discussions with customers

Job DescriptionDescription: Home Comfort Advisor/ Outside Sales Professional Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Are you ready to be Part of Something BIGGER! Cunningham Associates Heating & Air Conditioning, a Southern Home Services Company, is looking for a dynamic-Home Comfort Advisor/ Outside Sales Professional to join a thriving business that believes in work life balance and cares about YOU! About this Role: Are you driven by the thrill of closing deals and turning warm leads into satisfied customers? Do you possess a competitive spirit and a relentless will to win? If you're enthusiastic about making an impact and earning over $100K in your first year, we want you on our team! We are seeking a dynamic Home Comfort Advisor / Outside Sales Professional to join our vibrant business, where we value work-life balance and genuinely care about our employees. No prior experience in HVAC, Plumbing, or Electrical industries? Don’t worry! We offer top-notch training and expert industry knowledge to help you excel. Your role will involve collaborating with service technicians to present and recommend the best equipment and service options for our customers' homes. In this role, you will be responsible for: • Interacting and engaging with new, current, and previous customers with solutions for their home comfort to help us build customers for life., • Efficiently communicating during in-home conversations; helping homeowners find solutions to save money on utilities and future repairs while improving the comfort and air quality in their homes., • Conducting follow-up calls to ensure 100% satisfaction and generate a future referral base., • Additional duties as assigned, • A proven history of achieving and exceeding sales goals, showcasing a strong track record in driving results., • Outstanding ability to build and maintain strong, trusting relationships with customers, enhancing client satisfaction and loyalty., • Proficient with PC and adept at using technology sales tools to streamline processes and drive sales effectiveness., • Willing and able to travel to customer locations for in-person meetings, providing personalized service and fostering direct connections., • Minimum of 3 years of business to consumer sales- prior industry experience not REQUIRED, • Strong drive to sell to customers and help solve their needs The physical requirements of this job include: • Perform work while sitting and/or standing at an individual work station or office, • Communicate verbally via phone or other communication device., • Ability to stand, walk and sit; talk or hear, both in person and by telephone, • Use hands to type, handle or feel objects or controls; reach with hands and arms., • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds., • Work is usually performed in an indoor office environment. Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. Benefits: We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry. • Paid vacation, • Paid training, • Reliable, Year-round work, • Limitless Commission, monthly bonuses, periodic spiff, commissions contests, • Weekly Paychecks, • Employee discounts, • Company provided vehicle, • Paid Time Off and Paid Holidays, • Comprehensive Medical, Dental and Vision Benefits, • Company Matched 401k, • Advertised pay is avg of Home Comfort Advisors commission pay This is a Exempt position. Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization. Requirements:

Job Description Fluxx is seeking a highly motivated individual to join the Customer Success team. As a Customer Success Manager, you will own a defined book of Mid-Market and Enterprise customers, while also contributing to the success and renewal coverage of our broader small-to-midmarket customer base through ad hoc support and shared renewal efforts. You will serve as a trusted advisor, guiding customers to measurable outcomes, driving adoption of the Fluxx platform, and ensuring long-term retention and growth. Our Customer Success Team is responsible for managing our customer relationships to ensure mutual benefit. Our role is to work closely with our customers throughout the customer lifecycle to help them maximize their investment in our software and get the most out of the platform. To do this well, the Customer Success Manager (CSM) will be comfortable communicating across various levels of the customer's organization, backed by an understanding of their business objectives, key priorities, and application usage. As a trusted advisor and coach, the CSM partners with customers to apply Fluxx's solutions in support of their strategic business goals, proactively identifying opportunities for growth and expanded value. The CSM will help lead and execute internal initiatives that evolve Customer Success processes and systems, leveraging our Customer CRM (Planhat), data analytics, survey insights, and cross-functional projects to scale impact and improve customer outcomes. This is a full-time, exempt, remote position that reports to the Sr. Director, Customer Success. Candidates must be located in the United States. We are not hiring consultants/ contractors for this role. About Fluxx: At Fluxx our mission is to be the leading collaborative grantmaking platform in our global communities. We believe in building technology that drives positive impact in our world. Our platform helps foundations and agencies streamline the grantmaking process, making it easier to get funding to those who need it to support their mission. We are driven to facilitate change through solutions that automate grantmaking for organizations worldwide. Over the past decade, Fluxx has built a diverse and engaged community of 450+ Grantmakers who work with over 150,000 foundations, government agencies and nonprofits worldwide. Through Fluxx, they have issued over $15B in grants in the past year alone." How you will make an impact/What you will do: • Owns a portfolio of Mid-Market and Enterprise customers, including high-value and complex accounts, • Develop and execute strategic success plans aligned to customer goals, risk signals, and growth opportunities, • Serve as a trusted advisor to executive and operational stakeholders within customer organizations, • Lead renewal strategy and execution, including pricing conversations and contract alignment, • Proactively identify and drive upsell and cross-sell opportunities in partnership with Sales and Account Management, • Leverage technology and automation with a one-to-many approach in managing customers, • Anticipate customer needs and risks by analyzing usage data, sentiment, and engagement trends, • Lead proactive interventions to mitigate churn and improve customer health, • Deliver executive-level health checks, business reviews, and outcome-based conversations, • Manage and resolve high-stakes or escalated customer situations with confidence and empathy, • Lead executive-level business reviews by developing compelling, data-driven materials; collaborating cross-functionally on content and deliverables; tailoring messaging to key customer personas; and clearly articulating the value and impact of the Fluxx platform to stakeholders at all levels., • Act as a primary customer advocate internally, influencing Product, Support, Engineering, Integrations, and Marketing, • Collaborate cross-functionally to resolve complex issues and improve the end-to-end customer experience, • Contribute to process improvements, playbooks/workflows, and best practices that scale customer success efforts, • Coach and mentor Associate and peer CSMs through modeling best practices and sharing expertise, • Demonstrate advanced proficiency in tools such as Salesforce, Planhat, and other CS technologies, • Use data to inform strategy, prioritize accounts, and communicate customer insights effectively, • Support customer enablement through tailored guidance, training sessions, and strategic recommendations, • Identify and facilitate opportunities for Advanced Services, professional services, and training by partnering with customers and internal teams to ensure timely alignment, delivery readiness, and measurable outcomes. What you bring to the team/ About you: • 5+ years of experience in Customer Success, Account Management, or a related customer-facing role, • Proven success in managing complex customer relationships and driving the full renewal lifecycle, along with expansion, • Deep understanding of customer success methodologies, lifecycle management, and value realization, • Strong technical aptitude, with experience working in complex SaaS platforms; experience in the grants management space or with Grants Management Systems (GMS) is preferred., • Strong executive presence with the ability to influence and build trust at all levels, • Excellent written and verbal communication skills, • High degree of autonomy, accountability, and strategic thinking, • Ability to lead through ambiguity and drive outcomes in a fast-paced SaaS environment, • Knowledge of the Fluxx platform, including its backend structure and configuration capabilities a plus, • Experience with Planhat, Salesforce, or similar CS platforms Fluxx is committed to fair, transparent, and equitable compensation practices. We use a market-based approach that considers the cost of labor by geographic region, along with company size and industry benchmarks. This role is categorized into three compensation tiers based on location, with the following expected annual on-target earnings (base salary + commission): Fluxx is currently seeking candidates located in Zone 2 and Zone 3 geographies for this role. The range listed reflects the expectations outlined in this job description. The final salary and commission package will be determined based on, but not limited to: (a) the candidate's location, (b) individual skills and qualifications, and (c) relevant experience. Benefits: Fluxx offers the following benefits for the position subject to applicable eligibility requirements: Medical, dental, and vision insurance; Flexible time off; Paid sick leave; 12 weeks of fully-paid parental leave; Annual learning and development stipend; Internet stipend; One-time home office set-up stipend; 401(k) retirement plan with company match. This position is also eligible for incentive stock options, subject to the terms of Fluxx's applicable stock plans. More About Fluxx: We are a people-first and inclusive workplace committed to continuous learning. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Job DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care, and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."Our CulturePeachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal-Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.Why Choose Peachtree Orthopedics?At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary: • Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization., • Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions., • Work proactively with the team and provide support to the team of customer service representatives., • Understand and adhere to performance metrics and KPIs., • Adhere to implemented best practices to improve customer support processes., • Effectively resolve patient billing issues with the highest quality of customer service., • Ensure customer feedback is tracked to identify trends and areas for improvement., • Assist with reviewing self-pay AR and the aged accounts collections process., • Analytical and critical thinking skills required., • Ability to perform duties under minimal supervision., • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data., • Continuous Learning - Seeks feedback to improve performance; pursues training and development opportunities; shares expertise with others., • Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how the job relates to others; uses resources effectively., • Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date., • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics., • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. This should be done for both internal and external customers., • Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods., • Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts., • Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings., • Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests., • Written Communication - Writes clearly and informatively., • Conflict Resolution - Encourages open communication; maintains objectivity., • Diversity - Shows respect and sensitivity for cultural differences., • Ethics - Treats people with respect; works with integrity and principles; upholds organizational values., • Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time., • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events., • Consultative Selling - Builds rapport and establishes trust., • Achievement Focus - Measures self against the standard of excellence., • Personal Appearance - Dresses appropriately for position; keeps self well-groomed., • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time., • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies the appropriate person with an alternate plan., • Initiative - Seeks increased responsibilities; asks for and offers help when needed., • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work., • Judgment - Exhibits sound and accurate judgment; makes timely decisions., • Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality., • Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly., • Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Qualifications • High school diploma or general education degree (GED) required. Minimum 5 years of medical billing and account follow-up experience preferred., • Knowledge of ICD-10, CPT, HCPCS, and the use of modifiers preferred. Familiar with CMS 1500/UB04 claim form completion, knowledge of Medicare, Managed Care, and commercial insurance products and plans. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. These duties could require the ability to lift files, open file cabinets, and bend or stand as necessary. The employee must occasionally lift and/or move up to 30 pounds. The employee will operate a keyboard, calculator, telephone, copy machine, computer, and other office equipment as necessary. Specific vision abilities required by this job include close vision. It is necessary to view and type on computer screens for long periods of time and to work in an environment that can be very stressful. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to deal with the aggressive, hostile, and sometimes irrational behavior of patients and family members and have the ability to respond to all patients in a calm and professional manner. The employee's signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a Georgia Southern graduate and a proud dad of three girlsfive-year-old twins and a two-year-old. I also have a dog and live right here in the community we serve. When Im not in the office, youll find me outdoorsrunning, camping, hunting, or fishing. We like to keep things fun and rewarding for the team. Perks include a Snap Fitness gym membership and an open coffee tab at the shop next door. We also make promotions exciting with team luncheons, happy hours, and outings like Top Golf. Our office culture is built around teamwork, energy, and enjoying what we do. If youre looking to join a team that works hard, has fun, and supports each other, this could be the perfect fit. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Tyler Hood - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a Georgia Southern graduate and a proud dad of three girlsfive-year-old twins and a two-year-old. I also have a dog and live right here in the community we serve. When Im not in the office, youll find me outdoorsrunning, camping, hunting, or fishing. We like to keep things fun and rewarding for the team. Perks include a Snap Fitness gym membership and an open coffee tab at the shop next door. We also make promotions exciting with team luncheons, happy hours, and outings like Top Golf. Our office culture is built around teamwork, energy, and enjoying what we do. If youre looking to join a team that works hard, has fun, and supports each other, this could be the perfect fit. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Tyler Hood - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description The Client Relationship Coordinator serves as a primary point of contact for clients along with PYA’s management team, ensuring an exceptional client experience through proactive communication, attentive service, and seamless project delivery. This role blends high-touch client relationship management with administrative and paralegal support, contributing to both client satisfaction and operational excellence. RESPONSIBILITIES • Serve as a client contact, building and maintaining strong client relationships through regular, proactive communication and responsiveness to client needs, • Act as a liaison between clients and internal teams, ensuring client needs are understood and met throughout the engagement lifecycle, • Conduct research and prepare client-facing documents, correspondence, and reports with a high degree of accuracy and professionalism, • Support the preparation and review of contracts, project and client tracking/set-up, engagement letters, and other legal or compliance-related documents as needed, • Maintain meticulous records and documentation to ensure compliance and facilitate efficient client service, • Champion a client service mindset, consistently seeking opportunities to enhance the client experience, • Lead Salesforce initiatives, integrating systems and reporting to enhance consulting and firm-wide operations, • Champion compliance in firm policies, • Drive special projects and ad hoc initiatives with autonomy and accountability QUALIFICATIONS • 3+ years of administrative, paralegal, paraprofessional, or client support experience with a firm or corporation preferred, • Demonstrated ability to lead cross-functional processes and drive results independently, • Proficiency in Microsoft Office Suite required, with emphasis in Word and Excel; Salesforce experience preferred, • Detail-oriented work ethic with a demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks, • Polished professionalism, • Client and Relationship Management Focus, • Exceptional communication skills with the ability to influence stakeholders at all levels – both internally and externally ABOUT PYA PYA, a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way. Why Join PYA? • Be part of a dynamic and collaborative team that values innovation and excellence, • Work with industry leaders who are committed to professional growth and client success, • Competitive compensation, comprehensive benefits, and opportunities for career advancement

Job Description Job Title: Member Services Lead Department: Membership Reports to: Membership Manager FLSA Status: Non-Exempt Job Status: Full-time Schedule: Wednesday - Sunday Job Purpose: To provide friendly, informative customer service to Zoo Atlanta’s Members and guests, conduct Membership sales, and support other Membership team members. This position is sales-driven with a proficiency in computers, relationship building and customer relationship management. Essential Duties and Responsibilities: • Assist Member Services walk-in, phone-in,on-site and online customers with questions, purchases, and issues, • Clearly and creatively communicate Membership levels, values and benefits, • Complete purchases and handle cash, credit and check purchases securely and accurately, and compile daily transmittal/end of day accounting paperwork, • Meet and/or exceed individual goals as well as team sales goals each month as set by management team, • Create, maintain, and edit Member records in Raiser’s Edge and Galaxy databases, • Place outbound calls to Members and donors, • Explain policies and procedures in detail to all guests, • Complete a variety of forms correctly and with an emphasis on detail, • Membership record cleaning, • Inventory management, • Assist with training of Seasonal and Part-Time staff, • Serve on one Zoo Atlanta committee, • Assist with group field trip entry during peak season, • Fulfill online Gift Membership purchases, • Assist with the planning and implementation of Membership events, • Support content management for Zoo Atlanta’s Member loyalty program, Passport to Adventure, as well as the Member trading card series., • Serve as team lead when management is out of the office, • Participate in all types of Member engagement including but not limited to researching and resolving Membership issues, writing Member thank-you notes and making Member thank-you calls, • Must be willing to work aWednesday through Sunday schedule as well as holidays, weekends and Zoo Atlanta events as needed, • Maintain positive working relationships and communication within the Membership team as well as with all other Zoo Atlanta team members, • Attend mandatory training provided by Membership department; responsible for taking notes and implementing training information into an effective selling tactic, • Must be willing to support Zoo Atlanta’s Vision, Mission, Values and Strategic Plan, • Any other miscellaneous projects/assignment assigned by Zoo Atlanta’s Membership/Marketing Management Team. Qualifications: • Bachelor’s degree preferred., • Must have at least 1– 2 years experience in customer service and sales, • Must be able to handle cash and credit card purchases accurately and keep customer information secure in a fast-paced environment, • Must be able to communicate with a variety of visitors of diverse backgrounds, • Must have a friendly demeanor and be approachable, • Must be able to multi-task and pay close attention to details, • Must possess excellent telephone etiquette and problem-solving skills, • Previous data entry experience required, • Computer literacy required, including proficiency in Microsoft Office applications, with particular strength in Word and Excel. Experience working with databases desired., • Excellent communication skills, both verbal and written, with the ability to interact with Zoo guests and vendors, • Focus on strong customer service, • Must be comfortable working in a fast-paced work environment, • Zoo Atlanta is open to the public363 days out of the year; therefore, all positions at Zoo Atlanta may require employees to work weekends, some holidays and evenings. Certificates/Licenses/Registrations – N/A Driving Requirements: N/A Physical Demands: Ability to stand, sit and walk for up to 8 hours at a time Work Environment: • Most work will be indoors; must also have ability to work outdoors in all kinds of weather, • Ability to work in crowds and in a fast-paced environment MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment. Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Salary plus /bonus, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Life and Health license, • Property & Casualty license, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • License Reimbursement, • Salary Plus Commission, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Agent Lockaby fosters team camaraderie through activities like bowling, attending Atlanta United and Braves games, and organizing group lunches. Last year, the entire team took a beach trip to Mexico for a fantastic bonding experience. ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Glynn Lockaby - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer