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🌟 Join Our Team as a Test Kitchen Assistant! 🌟 📍 Location: On-Site at our Restaurant Support Center | Carlsbad, CA ⏰ Work Status: Part-Time/Hourly ABOUT US At Luna Grill, we’re more than just fresh Mediterranean food—we’re a team of passionate people who care deeply about culture, collaboration, and growing together. We are proud Lunatics (and we mean that in the best way possible). Our commitment to excellence starts at our restaurants and continues at our Restaurant Support Center, where high standards and team spirit drive everything we do. ABOUT THE ROLE Are you passionate about cooking and innovation? 🍳 Our Test Kitchen Assistant role is hands-on, fast-paced, and a key part of Luna Grill’s culinary innovation team. Support our chefs and product development team by prepping ingredients, maintaining kitchen equipment, and keeping our test kitchen running smoothly. This role is perfect for detail-oriented culinary enthusiasts who enjoy hands-on food prep and working in a fast-paced, creative environment. PAY & PERKS 💰 • Competitive pay: $22.00 - $25.00/hr DOE, • Sick Leave & 401K, • A fun, team-focused culture where people truly come first WHAT YOU’LL DO 🍳 Kitchen Operations: • Maintain a clean and sanitary workstation; perform opening and closing duties using the standard checklist., • Prepare a variety of menu items including meats, seafood, poultry, vegetables, and other foods using kitchen equipment., • Receive, date, log, and store all delivered R&D products., • Manage supply orders, maintain stock levels, and ensure proper rotation of food and paper items., • Assist in food preparation for Marketing or Training photoshoots., • Support prep for Guest intercepts, including printing and setup., • Help gather competitive shop insights from other restaurants and stores., • Assist with ingredient testing, packaging, and execution of quarterly sampling programs., • Maintain all food safety and Luna Grill standards., • Perform other duties as assigned., • Travel between RSC, restaurants, and retail outlets in San Diego County (5–10%). WHAT WE’RE LOOKING FOR • Minimum 3 years of kitchen experience, including line or prep cook roles., • Strong knowledge of food safety and sanitation practices., • Understanding portion sizes, cooking methods, quality standards, and kitchen policies., • Ability to read and execute recipes, SOPs, and visual aids., • Proficient in prep, cooking, and using kitchen equipment (knives, broilers, ovens, grills, fryers)., • Strong attention to detail, organization, and record-keeping skills., • Ability to work independently and multitask under minimal supervision., • Proficient in English; basic Microsoft Word, Excel, and PowerPoint skills preferred., • Knowledge of inventory management and culinary techniques preferred., • High School Diploma or equivalent., • Food Handlers License required. Physical Demands / Work Environment • Frequent standing, walking, bending, twisting, reaching, and lifting 10–50 lbs., • Works on-site in a kitchen environment (warm, moist, and odorous from cooking foods)., • Must comply with Luna Grill’s appearance and dress code standards. Ready to Cook Up Some Fun? 🍽️ Apply now and join a team where creativity, collaboration, and delicious food come together! Luna Grill participates in E-Verify for all positions. E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee’s Form I-9 electronically against records contained in DHS and SSA databases. Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law

Work effectively in a team environment to support achievement of lesson registration goals. Boost morale and help maintain a positive work environment. Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado.

Customer Service Call Center Representative Do you have office clerk or customer service experience? Do you love working in a fast-pace environment? We have a great opportunity to get your foot in the door with a growing company located in North San Customer Service, Customer, Call Center, Represent

As an Insurance Agent, your primary responsibility is selling nonstandard auto insurance, though you will have opportunities to grow earnings with additional products such as homeowners insurance and, when applicable, health insurance. Call Center Insurance Agent (Sales, Customer Service). Build Rel

Part-Time/Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable person who can close the deal? You're in luck! We are looking for exceptional customer service representat

Part-Time/Full-Time Customer Service Representative.Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and adaptable person who can close the deal? You're in luck! We are looking for exceptional customer service representat

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Our Oral Surgery Center is looking to hire an experienced front desk receptionist with dental experience. We are looking for an energetic, customer friendly, professional team player to join our staff. Candidate needs to have exceptional communication skills and understanding of dental terminology. The front desk receptionist is responsible for maintaining a warm, welcoming experience from initial phone call to actual appointment/surgical visits. Responsibilities include: • Answering phones, • Greet and welcome patients, • Scheduling consult and surgery appointments, • Scanning patient records int the EMR, • Filing paperwork, • Entering patient information and verifying insurance eligibility, • Prepare and mail thank-you notes to patients and referring practitioners, • Manage recall system, • Manage patient list to fill no-shows and failed appointments, • Basic computer knowledge, • 8 hour shift, • Day shift, • Monday to Friday Company DescriptionOral Surgery & Implant Center of North CountyOral Surgery & Implant Center of North County

Job DescriptionWe are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data. Responsibilities: • Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities., • Respond promptly and effectively to member inquiries regarding event registration., • Provide accurate and timely follow-up to resolve member questions or concerns., • Ensure all data and information within the organization’s system are consistently updated and accurate., • Offer on-site registration assistance during scheduled events., • Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors., • Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.• Proven experience in call center or customer service roles., • Proficiency in navigating multiple web browsers and handling email correspondence., • Strong background in customer success and resolving connectivity issues., • Familiarity with Salesforce or other CRM platforms., • Excellent communication skills and ability to manage member relationships effectively., • Ability to prioritize tasks and work efficiently under time-sensitive conditions., • Technical aptitude to diagnose and report system-related issues.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking PRN (as needed) Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hours, • As PRN, you will confirm your availability to your leader every Friday for the week ahead or weeks ahead, if possible), • Based on the availability that you have submitted, your leader will either schedule you in advance or call you as needed for shifts that fall within your availability, • As a PRN, the expectation is that you are available a minimum of three (3) days a week during the hours of 5am-1pm ("Expected Shifts") between Monday and Friday. You are eligible to work up to 29 hours a week but are not guaranteed any hours in a PRN roleWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to drive in the dark - first appointments may be as early as 5am!, • Ability to physically access patients including but not limited to kneeling, bending, stooping, sitting and reaching, • Ability to physically navigate patients homes including but not limited to climbing stairs and carrying 15 pounds while walking, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $23/hr, • Flexible schedule, • Mileage reimbursement

Job DescriptionWere hiring an Inside Sales Rep to help grow our business by building strong relationships with our existing customers, identifying new opportunities, and handling inbound inquiries. This role is hybridworking in our center and from home after training and performance benchmarks are met. Role Overview This position focuses on relationship-based selling and supporting customers through calls, emails, CRM follow-ups, and project coordination. Youll work closely with the production and design team to support customers from initial request through delivery. The goal is to increase repeat business and help customers continue to grow their branding with us. Key Responsibilities Sales & Customer Outreach Conduct outbound calls and emails to existing customers to nurture relationships and drive repeat orders Follow up on estimates, inbound leads, and online requests Listen and consult with customers to match sign and graphics needs with solutions Promote add-on services and products when appropriate Project & Account Coordination Prepare estimates and enter job orders Work with design and production teams to move projects forward Provide order updates and ensure smooth project communication Maintain accurate CRM notes and follow-up schedules Customer Experience Serve as a point of contact for phone and email inquiries Provide fast, friendly, and professional service Follow up after order completion to ensure satisfaction Marketing Support Execute call-mail-call follow-ups and customer touch-points Assist with marketing outreach campaigns and database messaging Qualifications Inside sales, account management, or customer service experience preferred Strong communication skills via phone, email, and video meetings Confident asking questions, recommending solutions, and closing Organized, self-directed, and consistent with follow-through Experience with CRM or POS systems preferred Sign or print industry experience a plus (not required) Schedule & Work Environment Hybrid position: onsite + remote work Office work required for training, team meetings, and project hand-offs Work-from-home available once trained and meeting weekly goals Must be able to provide a quiet workspace for remote days Why Join Us Growing FASTSIGNS centers in North County Training and development provided Opportunity to build long-term customer relationships and career growth How to Apply Email your resume and a brief note sharing why youre a strong fit for this hybrid inside sales role. Flexible work from home options available.

Job DescriptionBenefits: • Compensation: $24-27/hr depending on experience, • 401(k), • Competitive salary, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off Who Are We? The Learning Experience, Vista, CA is a child care center serving ages 0-5years, committed to investing in our staff and developing a caring, friendly community of educators and learners and looking for an Assistant Director. Our Program & Our Center TLE centers are modern and purposefully designed with the child in mind, offering a colorful environment that inspires learning and play. Our center is technology-enabled and equipped with interactive L.E.A.P boards (Learning, Experience, Academic Program) to help children learn. Our proprietary curriculum is designed through the eyes of a child. Our lesson plan outline is provided to our teachers, so you always have a framework to work with, yet it allows you to infuse your own creativity into your classroom. It is our mission to grow independent, confident and compassionate individuals. Our dedication to creating a stimulating and enriching environment for students and teachers alike makes us an amazing place to work! Reports To: • Center DirectorBig Picture Responsibilities:, • Brings the best communication to the table! Great communication ensures everyone is on the same page, and helps our center run smoothly at all times., • Ensures our center is compliant with ALL California TItle 22 rules and regulations at all times., • Ensures that center facilities are safe for children and comply with laws and regulations., • Knows, understands and executes our employee handbook to ensure our center is the best it can be on a day-in and day-out basis., • Manages and coordinates TLE curriculum with staff that complies with state and federal requirements., • Oversees all operations in the center., • Manages and supports teaching staff and promotes their professional development through on-going training and coaching., • Interviews, hires and trains new staff members, ensuring they meet all policies and legal requirements., • Communicates and meets with parents regarding their children and the center's policies.Day-to-Day Responsibilities: STAFF MANAGEMENT • Ensures teachers are fully supported, and the center is staffed appropriately on a day-to-day basis., • Conducts classroom observations, evaluations, and provides feedback that motivates and encourages learning., • Manages team to ensure TLE curriculum is executed in alignment with brand standards., • Uses a growth mindset to train, coach and develop for the future., • Listens objectively to employee concerns and plans a recommended course of action., • Builds and communicates weekly schedules., • Daily management of classroom ratios., • Manages new hire paperwork and all employee files in compliance with state licensing regulations., • Builds and communicates center schedules to ensure appropriate ratios are always intact and labor is effectively managed to budget.CUSTOMER FOCUS, • Leads tour with prospective families, highlighting key features and points of difference of our curriculum, teacher tenure/quality, etc., • Regularly communicates with families regarding student progress., • Executes parent pleasers., • Execution of our Show and Tell App., • Regularly audits and maintains all records and files for students and teachers., • Ensures the physical environment and health/safety standards are in full compliance with local and state licensing regulations., • Manages relationships with state licensors and conducts center evaluations., • Responsible for accident/incident reporting., • Medication management., • Conducts monthly emergency safety drills., • Manages new customer administration and files in compliance with state licensing regulations.BUSINESS OPERATIONS AND PEOPLE LEADERSHIP, • Drives financial performance and productivity for all operational aspects of the center, • Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy, • Hires outstanding talent and ensures center is fully staffed with high performing teachers, • Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact, • Forecasts future enrollment, • Processes payroll, ensuring the accuracy of timekeeping systems, • Manages center inventory- office supplies, food, curriculum, staff recognition items, etc., • Manages all vendor relationships- organizes facilities maintenance and technology support, • Ensures parent billings, account receivables and collections are accurate and precise, • In partnership with Center Director, conducts team meetings to communicate important information and set a directionQUALIFICATIONS, • Two or more years of center leadership/management experience is highly preferred., • Must have professional teaching experience with infants to preschool children., • Bachelors degree, California child development permit, units in ECE or related field preferred., • Strong knowledge of state licensing rules and regulations., • CPR and First Aid Certification are highly preferred., • Must meet state specific guidelines., • Excellent written and verbal communication skills., • Strong leadership and interpersonal skills., • Excellent organizational, problem-solving and time-management skills., • Ability to multi-task and work in a fast-paced environment., • Maintain a professional appearance, attitude and work ethic., • Background Check, • TB Test and Physical, plus immunizations as required by California law (measles, pertussis and influenza. Influenza can be declined with a letter stating you decline this immunization).Job Type: Full-time Pay Range: $24-27/hr depending on experience. Background Clearance Requirements: • Department of Justice (DOJ), • Federal Bureau of Investigation (FBI), • Child Abuse Central Index (CACI)

Job Description We are a successful automotive group looking for career-oriented professionals who enjoy working with and helping customers find their next vehicle. The position involves connecting with customers via email, phone, and text in order to create sales appointments. Our values of integrity, teamwork, innovation, respect and excellence provide an environment and culture that truly makes Toyota Carlsbad a great place to work and grow your career. Qualifications: • Sales or Business Development experience in the automotive industry or comparable, • Ability to work with customers via the computer, • Organized with attention to detail, • Excellent written and verbal skills, • Flexible hours and schedule including weekends, • Ability to build instant rapport with customers on the telephone, • Quick learner with products and processes, • Excellent telephone skills, • Professional demeanor with customers and co-workers, • Excellent Culture, • Advancement opportunities, • Medical, Dental, and Vision Plan, • Company-paid Life Insurance, • 401(k) savings plan and matching program, • Paid Vacation, • Tuition Reimbursement We are an EOE/M/F/D/V employer and support a drug-free workplace.

Job Description Overview Pinnacle is seeking a dependable and organized Call Center Receptionist to support our front office operations and assist with daily administrative tasks. This role serves as the first point of contact for callers and visitors — setting the tone for professionalism, efficiency, and great service. We’re looking for someone with strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities • Answer and direct incoming calls, determining purpose and routing to the appropriate personnel or department., • Retrieve, prioritize, and forward voicemail messages as needed., • Greet and assist on-site visitors, announce their arrival to staff, and maintain visitor access logs., • Receive, sort, and route incoming mail; prepare outgoing correspondence and packages for mailing., • Scan, file, and organize both digital and physical documents., • Prepare and print correspondence, forms, and reports as needed., • Maintain professionalism and confidentiality while handling sensitive information., • Provide administrative support to other departments as needed. Technical Skills • Proficient with Microsoft Word, Excel, and Outlook., • Able to type 40+ words per minute accurately., • Experience with multi-line phone systems., • Comfortable using office equipment such as scanners and copiers., • Familiarity with standard office filing and recordkeeping systems. Core Competencies • Strong communication and customer service skills., • Excellent organization and planning abilities., • Adaptable and flexible under changing priorities., • Dependable, punctual, and professional in demeanor., • Attention to detail and accuracy in all work., • Ability to always maintain confidentiality., • Strong sense of urgency and initiative. Schedule Requirement • This position includes two short Friday/Saturday shifts per month as part of the standard schedule: Friday (8:00 a.m. – 12:00 p.m.) and the following Saturday (7:00 a.m. – 11:00 a.m.) Qualifications • Excellent written communication skills with strong grammar and professional tone., • Detail-oriented, organized, and dependable; able to manage multiple tasks., • Comfortable with email platforms, digital document tools, and basic office software., • Professionalism, integrity, and sound judgment when handling sensitive information., • Prior administrative or communications experience is preferred but not required. What We’re Looking For • Positive attitude, humility, work ethic, integrity, initiative, and enthusiasm., • A teammate who takes ownership, follows through, and asks smart questions. Benefits • Paid training, • Medical, dental, and vision insurance, • Life insurance, • Flexible spending account, • 401(k) with matching, • Paid sick leave and vacation, • Monthly catered lunch, • Casual dress code, • Fun and upbeat company culture, • Growth: professional development to gain experience and build a career Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran’s status, sexual orientation, or gender identity.

Job Description We are thrilled to announce a new Customer Service Representative opportunity! PrideStaff, a nationally recognized staffing company, has been given the chance to assist a top employer. Are you currently working but looking to explore new Customer Service Representative- Call Center opportunities? Do you need a fresh start in your career? Give us a call at 760-438-0161 or apply directly to this posting for immediate consideration. Hours: 8:00 am - 5:00 pm Pay Rate: 20/hr - $21/hr Location: Carlsbad, CA Customer Service Representative Job Duties and Requirements: • Professionally answer inbound calls from customers., • Demonstrate product and service knowledge., • Resolve customer concerns and complaints., • Research solutions utilizing multiple resources., • Effective written and verbal communication skills necessary. Strong computer skills including data entry/typing. Benefits of working with PrideStaff: • Medical, Rx, and Wellness Benefits, • Dental and Vision Plan Options, • Short-term Disability, • 401(k) Retirement Plan, • Holiday Pay Interested in this Customer Service Representative position, but don't have a resume? No worries, give us a call at 760-438-0161. Join Us. PrideStaff Company Overview PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable employment market insights and resources to support you on your career journey. We have assisted tens of thousands of individuals in finding exceptional career growth opportunities over the years. At PrideStaff, we prioritize building relationships and advocating for you with our network of employers nationwide. Our recruiters are committed to guiding you with career tools and resources. Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! PrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality. Our Mission: Consistently provide client experiences focused on what they value most.PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nPrideStaff is honored to have earned the prestigious Best of Staffing Diamond Award. Less than 2% of all staffing agencies in North America receive the Best of Staffing Award for service excellence and only 18% have gone on to earn the Diamond Award for service excellence. In addition, PrideStaff is the only commercial staffing firm in the U.S. and Canada with over $100 million in revenue to earn the Diamond Award for two years in a row, highlighting exceptional client and talent service quality. \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.

Job Description Job Title: Customer Concierge Department: Customer Care Reports To: Customer Experience Manager Location: [Insert Location or “Oceanside, CA”] Position Summary The Customer Concierge is the heart of the John Stevenson Plumbing, Heating & Air experience — guiding customers from first contact through post-service follow-ups. This role combines the skills of a professional communicator, problem solver, and customer advocate. You’ll manage both outbound and inbound communication, ensuring every homeowner receives five-star service, whether booking their first tune-up, confirming a technician’s arrival, or following up after a completed job. Working within ServiceTitan, and alongside automation tools like Broccoli, the Customer Concierge keeps our customers informed, valued, and connected every step of the way. Key Responsibilities1. Outbound & Follow-Up Communication * Make outbound calls to confirm appointments, schedule maintenance, and follow up on unsold estimates or service recommendations. * Re-engage customers after Broccoli agent or automated chat interactions to ensure all concerns are addressed personally. * Conduct post-service follow-ups to ensure satisfaction, resolve issues, and encourage customer feedback or reviews. * Proactively contact customers for membership renewals, seasonal tune-ups, or promotional opportunities. 2. Inbound Call Management * Answer overflow and after-hours calls with warmth and professionalism, ensuring quick and accurate responses. * Book and manage appointments directly in ServiceTitan, ensuring correct technician assignment and clear notes. * Provide accurate information on services, pricing, warranties, and scheduling policies. * De-escalate customer concerns and coordinate with field teams or management for resolution. 3. ServiceTitan & Workflow Excellence * Maintain precise, detailed call notes and customer records within ServiceTitan. * Collaborate with the dispatch, sales, and field service teams to ensure seamless communication and scheduling. * Monitor open opportunities and unsold estimates in ServiceTitan to prevent revenue leakage. * Track key metrics like booking rates, follow-up completion, and satisfaction scores. 4. Customer Experience & Brand Representation * Deliver “White Glove” customer service — every interaction should build trust and loyalty. * Represent John Stevenson’s core values of honesty, reliability, and professionalism in every communication. * Continuously look for opportunities to enhance customer experience through empathy and proactive problem-solving. Qualifications * 2+ years in customer service, dispatch, or call center experience (preferably in the home services industry). * Strong knowledge of ServiceTitan or similar field service management software. * Excellent communication, listening, and time management skills. * Comfort working with automation tools such as Broccoli or AI-assisted customer contact platforms. * Ability to multitask in a fast-paced environment while maintaining a positive attitude. * Team-oriented mindset with a commitment to continuous improvement. Performance Metrics * Call Quality & Professionalism – friendly, accurate, and efficient communication. * Booking Conversion Rate – successful scheduling from inbound and outbound calls. * Follow-Up Completion – timely check-ins and documented customer outcomes. * Customer Satisfaction – CSAT/NPS scores and positive review generation. * ServiceTitan Accuracy – up-to-date notes, follow-up tracking, and opportunity management. Why You’ll Love Working Here At John Stevenson Plumbing, Heating & Air, we believe customer care is more than a job — it’s a craft. You’ll be part of a team that values your voice, invests in your training, and recognizes your impact. Every day, you’ll help families stay comfortable, safe, and cared for — all while growing your career in a company that treats you like family. Powered by JazzHR 5D1MAXIbmZ

Job DescriptionBenefits: 3 units in Infant and Toddler Development 3 units in Early Child Development/Human Growth and Development 3 units in Socialization of the child/Child in Home and Community or Child and Family Relations 3 units in an Early Childhood Curriculum course All coursework needs to be verified by transcripts. All Teachers must have at least 1 year experience working in a childcare center. Must be genuine in caring for children. Must have and display respect for young children and co workers and must be a patient caregiver and educator. We are opening new classrooms and need great teachers and aides to lead them. If you have the qualifications and confidence to join our staff, please give us a call and submit your resume or cv. At this time we are looking specifically for a Fully Qualified Preschool Teacher and a Fully Qualified Infant Teacher and a classroom Teacher's Assistant. We are seeking someone with good classroom management skills, very attentive to the needs of the children and the expectations of the parents and the school in providing care to the children. You will be responsible for planning classroom activities, maintaining the classroom environment, being creative, and having a gentle communication style. If you feel that you fit this description please contact our school 760 967 7000. Qualifications: Knowledge of Early Childhood Education practices and techniques. Must possess excellent communication and classroom management skills; be nurturing, enthusiastic, patient, dependable, punctual and flexible. We are looking for flexible team players and dedicated Early Childhood Career Minded Caregivers and Educators. If this description is you please get in contact with us! We are a non smoking facility. Request application to Submit for consideration. Please contact via CareerPlug.