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Job Description About Us: At Total Life, we’re on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We’re growing our in-person care team and seeking a fully Licensed Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement — you’ll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You’ll serve as the compassionate, clinical face of Total Life in the field — bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: • Complete initial clinical sessions and develop recommendations for ongoing therapy or support., • Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being., • Represent Total Life in the community and at residential partner sites as the local point of contact for clients, caregivers, and partners., • Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care., • Maintain accurate and timely clinical documentation., • Participate in team meetings and contribute to improving our community-based programs. Requirements Our Requirements • Active LCSW, LMFT, LPC, or LMHC license in Texas, • Must be fully licensed and be able to perform without supervision, • Strong background in evidence-based modalities, • Comfortable meeting clients in community or residential settings, • Professional liability insurance ($1M/$3M coverage) or willingness to obtain, • Active NPI number, • Must be able to pass a criminal background check, • Reliable transportation for local travel Even if you don’t meet every listed qualification, we encourage you to apply. We’re eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart: • Experience working with older adults or in geriatric mental health, • Strong interpersonal and communication skills with a compassionate, patient-centered approach, • Bilingual in English/Spanish is a plus Benefits & Compensation • $70-$100/hr, plus mileage reimbursement, • Flexible part-time or full-time scheduling opportunities, • Supportive clinical and administrative team, • Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organizationSchedule Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

Job DescriptionDescription: Resident Services Manager JOB DESCRIPTION Classification: Non-Exempt Department: Resident Services Reports To: Regional Services Manager Revised: 05/29/2025 About Prospera Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others. We value our employees by offering a competitive benefit package, including: • Hybrid work schedules available (for certain positions), • PAID Medical, • Dental/Vision, • Life Insurance, • Eligible for 10 paid holidays + 4 restricted floating holidays, • Short & long-term disability, • 401(k) Match, • EAP – Employee Assistance Program, • On-site gym (at Home Office in San Antonio), • Performance-based incentives, • Training, certification, & growth opportunities, • $500 Employee Referral Program Position Summary The Resident Services Manager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident Services Manager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH). Essential Job Duties/Responsibilities • Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property., • Facilitate intake and assessment for new residents., • Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs., • Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs., • Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help., • Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO)., • Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required., • Develop and foster relationships with community service organizations and programs., • Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications., • Advocate for residents and act as a liaison for residents when needed., • Encourage residents’ self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs., • Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected., • Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements., • Assess and provide input to Property and Services Management Teams for property-specific budgetary needs and adhere to the annual property service budget., • Assist in creating the Bi-Annual Board of Directors reports., • Participate in team development and mandated company-wide events., • Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents’ concerns (as scheduled)., • Assist residents in developing and maintaining a resident council or similar organization, if applicable., • Support Communications and Fund Development by sharing resident success stories. b) Data and reporting for measurement of service outcomes c) Other Administrative reports (i.e., board reports, financial reports) d) Quality Assurance Standards (i.e., Scorecard) e) NMDOH Programming Guide activities f) Program promotions (flyers, texting, social media, etc.) g) Community partnership agreements h) Memorandums of Understanding i) HUD, TDHCA, LURA, and Quality Assurance Binders • MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident Services Managers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which service managers should be proficient and consistently improve portfolio-wide., • Knowledge of service programs and educational methods., • Ability to plan and manage programs, events, and outings., • Ability to work independently and concurrently to perform multiple compliance projects., • Knowledge of computer software applications., • Ability to communicate effectively, both verbally and in writing., • Ability to execute a service plan., • Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public., • Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness., • Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively., • Respond positively to supervisory direction and feedback., • Strong interpersonal and leadership skills., • Ability to handle multiple tasks simultaneously with a strong attention to detail., • Computing skills, including common office programs, file systems/databases, and software., • Be team-oriented and can work independently., • Maintain professional appearance and demeanor. No supervisor responsibilities and no direct reports for this position. Requirements: Education & Experience Required • A bachelor’s degree in human services or a qualified social worker field is required., • A minimum of two (2) years of experience in the Human Services field is preferred., • Community Health Worker certification required or obtained within one year of employment., • Professional Service Coordinator Certification preferred., • Able to sit and work at a computer for extended periods., • Able to stand and walk for extended periods, either indoors or outdoors., • Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions., • Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally., • Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description The Maintenance Worker FLEX performs a variety of tasks to ensure a building, equipment, or grounds are in good working order. This includes inspecting, repairing, and maintaining various systems and structures, as well as responding to maintenance requests. Maintenance Worker will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and other building systems. Responsible for general grounds keeping, repair and maintenance of the facility. Is required to be on-call based on hospital needs. Also, includes supporting Housekeeping on linen days. Delivering linen carts to various units and trashing out units, mornings only. Essential Duties: • Fixes electrical, plumbing, carpentry, sheet rock and painting. Performs general HVAC repairs & services., • Repairing and treating structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors., • Schedule and complete preventative maintenance program., • Complete grounds work such as: grounds pick up, sweeping and light landscaping., • Makes regular inspection of the grounds, buildings, plumbing, electrical fixtures, and major equipment, as potential issues., • Maintains logs of maintenance activities and repairs performed., • Ensures adherence to safety regulations and procedures and infection control requirements., • Should be familiar with location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property., • Cleans up thoroughly after performing work., • Notifies Director of Plant Ops and/or members of leadership as directed, regarding any supplies necessary to complete requests., • Attends employee meetings and training as requested., • General repair and maintenance as well as special functions such as facility cleaning., • Participates in drills, maintenance and response to alarms and EOC maintenance related codes., • Participates in activities which enhance professional growth and development., • Works with other maintenance staff and contractors as needed., • Upholds the Organization's ethics and customer service standards. Job Requirements Education and/or Licensure – High School degree (or equivalent). Years of experience can be substituted for education requirements. Experience - General experience with plumbing and air conditioning with experience in repairs and maintenance preferably in a commercial environment. Additional Requirements – Must possess or obtain a valid CPR certification and complete de-escalation training prior to completing orientation. Must be available for on-call; weekend, day, and night shifts as assigned. Knowledge Skills and Abilities · Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic. · Must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs. · Flexibility to work closely with patients and staff in a caring and supportive style with the ability to maintain self-control in volatile or hostile customer services interactions. · General knowledge and understanding of safety procedures. · Must have skills in maintaining information as highly confidential Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: · Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. · Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. · Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. · Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. · Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. · Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another · While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Benefits • Health Insurance, • Vision Insurance, • Dental Insurance, • 401K Retirement Plan, • Healthcare Spending Account, • Dependent Care Spending Account, • PTO Plan with Holiday Premium Pay, • Life Insurance (Supplemental Life, Term, and Universal plans are also available.), • Short and Long-Term Disability (with additional buy-in opportunities)

Job Description To assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs and delivering quality general/psychiatric nursing care to patients who are hospitalized for treatment of psychiatric or emotional disorders; to support the hospital and program philosophy of care; to ensure the safety and well-being of each patient. The Psychiatric RN will provide professional nursing care to patients according to hospital policy and procedure; will assess patients, their care needs, plan and implement nursing care procedures, evaluate patient progress and modify care plans as necessary; will provide teaching to patients and their families; will direct the work of nursing support staff through the use of appropriate delegation and supervision skills. Essential Duties: • In house assessments are completed with treatment referral recommendations made and documented; use the approved admission criteria and make decisions concerning the level of care for treatment using the least restrictive level appropriate. The plan for episode of care is initiated at admission to all levels of care., • Assists clinicians, administration and physician in the assessment of pending admits, • Plans, coordinates, and evaluates direct and indirect facility assessments and client admissions, • Ensures admission paperwork is completed in accordance with hospital policy, • Ensures the care and treatment of the patients are rendered in a competent manner and are based on current developmental theory and psychiatric nursing knowledge and standards; care is evaluated against the goals and plan of care and is revised periodically, as appropriate., • Plans and provides nursing care for patients through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs., • Ensures each patient's unique needs are identified and incorporated into a comprehensive, individualized care plan including the severity of the disease, condition, impairment/disability as important elements of the plan., • Provides direct care to patients, which includes facilitating social and emotional needs, supervising medication schedules, evaluating patient progress and patient's access to the appropriate level of care and setting., • Collaborate with interdisciplinary professionals to determine and provide the best possible care for patients., • Provides social support for patients by creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures., • Conducts intake assessments through interviews with patients and relatives to gather case history., • Makes nursing diagnosis of the medical and emotional status of patients and recommends treatment options., • Consults with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients., • Maintains accurate records and documentation of patient treatments, immunizations, laboratory results, notes reactions to psychotropic drugs and other medications, written charts, patient activities and progress according to standard medical record keeping and hospital policy and procedures., • Assists the client in understanding the nature of emotional disturbances and accepting the need for treatment., • Complies with laws, rules, regulations, protocols, and procedures., • Uses professional judgment to ascertain and to apply appropriate intervention techniques with patients in crisis, • Assists in maintaining a safe and secure environment for staff and patients., • Tests for vital signs of pain and ensures treatments of pain and arranges further medical attention when necessary., • Performs administrative tasks such as filing, answering phones and computer entry of progress notes., • Organizes the activities and schedules for medical and/or non-medical tasks of the Child, Adolescent and Adult and support staff for a given shift., • Maintains patient confidentiality. Job Requirements Must be 21 years old or older Education - RN, ADN or BSN from an accredited college or university. Experience – Minimum of 2 years clinical experience, preferably in a behavioral healthcare setting, phone triage, tele-health or case management or combination of education and experience. Basic teaching and training skills a plus. Required Licenses - Valid Texas RN license in good standing required. CPR (must be obtained within 30 days upon hire) BLS, ACLS, CPI certifications a plus. Additional Requirements: Must pass a medication administration exam before administering medications. Must obtain and maintain approved CPR certification as well as successful completion of Management of Assaultive Behavior training including restraint and seclusion policies prior to assuming patient care responsibility. Knowledge Skills and Abilities • Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy. Symptoms and behavior patterns of emotionally disturbed mentally ill patients., • Advanced knowledge and clinical skills in diagnosis and treatment of mental health, professional nursing principles, procedures, and techniques used in the care and treatment of psychiatric patients, social, psychological, and physical factors of mental and emotional disorders., • Knowledgeable of medical and psychological terminology, medications, including psychotropic drugs, and effects on psychiatric patients as well as control, preparation and administration of medications., • Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures., • Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care; thorough familiarity of psychopharmacy and the use of psychotropic medications with child, adolescent or adult psychiatric population, basic teaching and training skills helpful; problem-solving; organizational and time management; crisis intervention skills, • Ability to apply professional nursing care principles and procedures in the evaluation and treatment of psychiatric patients. Develop interpersonal therapeutic relationships with psychiatric patients., • Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy., • Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations., • Ability to handle confidential information with great sensitivity., • Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization., • Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice., • Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care., • Skilled in facilitating and/or co-facilitating process-oriented and didactic groups., • Skilled in problem solving, prioritizing and time management Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another, • Health Insurance, • Vision Insurance, • Dental Insurance, • 401K Retirement Plan, • Healthcare Spending Account, • Dependent Care Spending Account, • PTO Plan with Holiday Premium Pay, • Life Insurance (Supplemental Life, Term, and Universal plans are also available.), • Short and Long-Term Disability (with additional buy-in opportunities)

Job Description To assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs and delivering quality general/psychiatric nursing care to patients who are hospitalized for treatment of psychiatric or emotional disorders; to support the hospital and program philosophy of care; to ensure the safety and well-being of each patient. The Psychiatric RN will provide professional nursing care to patients according to hospital policy and procedure; will assess patients, their care needs, plan and implement nursing care procedures, evaluate patient progress and modify care plans as necessary; will provide teaching to patients and their families; will direct the work of nursing support staff through the use of appropriate delegation and supervision skills. Essential Duties: • In house assessments are completed with treatment referral recommendations made and documented; use the approved admission criteria and make decisions concerning the level of care for treatment using the least restrictive level appropriate. The plan for episode of care is initiated at admission to all levels of care., • Assists clinicians, administration and physician in the assessment of pending admits, • Plans, coordinates, and evaluates direct and indirect facility assessments and client admissions, • Ensures admission paperwork is completed in accordance with hospital policy, • Ensures the care and treatment of the patients are rendered in a competent manner and are based on current developmental theory and psychiatric nursing knowledge and standards; care is evaluated against the goals and plan of care and is revised periodically, as appropriate., • Plans and provides nursing care for patients through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs., • Ensures each patient's unique needs are identified and incorporated into a comprehensive, individualized care plan including the severity of the disease, condition, impairment/disability as important elements of the plan., • Provides direct care to patients, which includes facilitating social and emotional needs, supervising medication schedules, evaluating patient progress and patient's access to the appropriate level of care and setting., • Collaborate with interdisciplinary professionals to determine and provide the best possible care for patients., • Provides social support for patients by creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures., • Conducts intake assessments through interviews with patients and relatives to gather case history., • Makes nursing diagnosis of the medical and emotional status of patients and recommends treatment options., • Consults with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients., • Maintains accurate records and documentation of patient treatments, immunizations, laboratory results, notes reactions to psychotropic drugs and other medications, written charts, patient activities and progress according to standard medical record keeping and hospital policy and procedures., • Assists the client in understanding the nature of emotional disturbances and accepting the need for treatment., • Complies with laws, rules, regulations, protocols, and procedures., • Uses professional judgment to ascertain and to apply appropriate intervention techniques with patients in crisis, • Assists in maintaining a safe and secure environment for staff and patients., • Tests for vital signs of pain and ensures treatments of pain and arranges further medical attention when necessary., • Performs administrative tasks such as filing, answering phones and computer entry of progress notes., • Organizes the activities and schedules for medical and/or non-medical tasks of the Child, Adolescent and Adult and support staff for a given shift., • Maintains patient confidentiality. Job Requirements Must be 21 years old or older Education - RN, ADN or BSN from an accredited college or university. Experience – Minimum of 2 years clinical experience, preferably in a behavioral healthcare setting, phone triage, tele-health or case management or combination of education and experience. Basic teaching and training skills a plus. Required Licenses - Valid Texas RN license in good standing required. CPR (must be obtained within 30 days upon hire) BLS, ACLS, CPI certifications a plus. Additional Requirements: Must pass a medication administration exam before administering medications. Must obtain and maintain approved CPR certification as well as successful completion of Management of Assaultive Behavior training including restraint and seclusion policies prior to assuming patient care responsibility. Knowledge Skills and Abilities • Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy. Symptoms and behavior patterns of emotionally disturbed mentally ill patients., • Advanced knowledge and clinical skills in diagnosis and treatment of mental health, professional nursing principles, procedures, and techniques used in the care and treatment of psychiatric patients, social, psychological, and physical factors of mental and emotional disorders., • Knowledgeable of medical and psychological terminology, medications, including psychotropic drugs, and effects on psychiatric patients as well as control, preparation and administration of medications., • Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures., • Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care; thorough familiarity of psychopharmacy and the use of psychotropic medications with child, adolescent or adult psychiatric population, basic teaching and training skills helpful; problem-solving; organizational and time management; crisis intervention skills, • Ability to apply professional nursing care principles and procedures in the evaluation and treatment of psychiatric patients. Develop interpersonal therapeutic relationships with psychiatric patients., • Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy., • Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations., • Ability to handle confidential information with great sensitivity., • Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships., • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization., • Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice., • Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care., • Skilled in facilitating and/or co-facilitating process-oriented and didactic groups., • Skilled in problem solving, prioritizing and time management Perform the following with or without reasonable accommodations: • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips., • Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly., • Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound., • Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects., • Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze., • Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another Health Insurance • Vision Insurance, • Dental Insurance, • 401K Retirement Plan, • Healthcare Spending Account, • Dependent Care Spending Account, • PTO Plan with Holiday Premium Pay, • Life Insurance (Supplemental Life, Term, and Universal plans are also available.), • Short and Long-Term Disability (with additional buy-in opportunities)

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off The Project Manager plays a critical role in delivering on our core values of Commitment to Quality Service and Continuous Improvement, Caring, and Communication within our contents and textiles restoration business by providing operational support in remediation efforts for client contents and leading teams of technicians in these remediation efforts This individual will primarily spend their time: 1. Working alongside and managing field staff to ensure that our services are delivered to our quality standards., 2. Performing packout, cleaning, storage, and packback related duties., 3. Regularly interacting with insureds on job sites to ensure that their needs are addressed related to our contents services. Responsibilities • Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process, • Communicate with insureds as needed while on job sites, • Ability to manage a job from start to finish, including communication with the insured and adjuster, leading a team in the field, coordination with subcontractors, assisting with project related staffing decisions, • Ensure all operations procedures and protocols are followed by their team while on active jobs, in the warehouse, or while traveling to or from work or job locations., • Manipulate contents at the client site to allow for the remediation crew to perform required tasks, • Operate iCat inventory software on a company provided iPhone, • Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application, • Take exceptional care to package contents to prevent damage during transport, • Transport contents between the client site and our warehouse facility, • Maintain equipment used in daily tasks, • Drive vehicles, including the companys 16-foot box truck, • Drive forklift to move contents within our warehouse, • Assist with obtaining online company reviews from customers, • Ensure we have proper supplies in inventory and request inventory orders when needed, • Aid in the training of new employees, • Maintain an organized and clean warehouse, • Perform daily checks on company vehicles and forklift maintenance, • Apply corporate valuesThe ideal candidate will understand the restoration industry, have a caring spirit, and a commitment to excellent customer service. Qualifications 2+ years of experience in restoration, preferably within the contents restoration industry Bilingual Speakers (English & Spanish) strongly preferred IICRC Certifications Preferred Eligible to operate a motor vehicle per Blue Kangaroos Motor Vehicle policy Preferred iCat Inventory Software Experience Preferred Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic Must be authorized to work in the United States Physical Requirements: The employee must regularly lift and/or move between 25-75 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, bend, sit, see, use hands and fingers to type on keyboard and handle material, reach with hands and arms, and talk and hear. Additionally: • The worker is regularly subject to inside and outside environmental conditions, • The worker is regularly subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases and/or poor ventilation., • The worker is occasionally subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity., • The worker is occasionally subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity., • The worker is occasionally subject to one or more hazards including moving vehicles, heavy objects overhead and exposure to chemicals., • The worker is occasionally subject to air and/or skin exposure to oils and other cutting fluids. The worker is occasionally required to wear a respirator.